Information, reviews and public commentary for US companies


Books-A-Million Inc

402 Industrial Ln
Birmingham, AL
Sandra B Cochran
(205) 942-3737
(205) 945-1772
Annual Sales Est
SIC Code
General profile image

Ron - 9 d 19 h ago


I've been a "regular" of Books-A-Million Inc for 10 years now, and I've got to vigorously protest the recent price increase at the Cafe. Raising one cup of Tall coffee from $1.55 to $1.95, a 25% increase, is significant, especially for someone who orders 5 cups per week. Yes, I have a membership card and even with the 10% off, I'm still paying $1.88 after taxes. But the issue is more than this price increase; now, to offset it, I'm simply putting less in the tip jar; before I'd put $.45 in, now I put $.12 cents). And I've been told by numerous customers that they too are following suit. So in the end, Books-A-Million's profits increase and their scantily paid workers - already struggling to earn a living - suffer as per the typical corporate greed cycle that fuels so much anger among the middle class. Great job BAM. Score one for the middle man, and less from my pocket to yours.

General profile image

Ticked off - 37 d ago


Up until recently I have had no complaints about BAM.

That changed this past week. After making my selections and in the process of paying, the sales associate asked if I would like to receive a two month "free" trial magazine offer. From the selection offered, there was only one that was of interest to me. I made my selection and my information was entered. It was only then that I discovered I had signed up for auto pay, and renewal on my card. At this point The clerk was told to delete my information and cancel my offer.

Well guess what? I have discovered that I was signed up for three magazines, and the first test charge has shown up on my card. Do you think I'm a little pissed?

This is a deceptive practice. Books-A- Million is misleading customers with this approach. "BEWARE, ACCEPT NO OFFERS AT THE REGISTER".

General profile image

Health-Minded Bookworm - 87 d 9 h ago


Books-A-Million is a great place to get a decent selection of books and other cool stuff. Their staff in my location is friendly and very helpful.

HOWEVER...and it is a BIG HOWEVER: I find it absolutely appalling that they do not provide nutrition content for their Joe Muggs cafe menu. Even if you are not watching your weight, a calorie-count brochure, or a nutrition content page on the BAM website would not only be helpful, it's absolutely essential in fighting the obesity epidemic. While it is true that, for the waist-watchers, eating the stuff on the Joe Muggs menu should technically be reserved for "cheat days," they still want to be able to record what they eat, if recording their food helps them maintain discipline.

So, overall, BAM gets an "A" for item selection and friendly staff, but an "F" in the realm of providing nutrition info.

Other Reviews & Comments

Dollar General
holbie54 Dollar General Store in Wilmore, KY is the nastiest place-  ... 

just a commom customer What a deal Direct tv is just another one of the companies  ... 

ictguruedutec Hi, How are you today? I want to work with you as a partner ... 

McDonald's Corporation
Anonymous It was horrible, I go here all the time , the crew members  ... 

Rooms To Go
Eva This is by far the most horrible insecure terrible company  ... 

Fox News Network, LLC
Anonymous Quit giving your opinions....observe and report news....kee ... 

Fandango Inc.
Anonymous I have submitted 3 complaints about this horribly company,  ... 

Dish Network
Very disappointed They say one thing and charge another.I have a contract for ... 

Abercrombie & Fitch
Marc Van Baelen Dear,

Nordstrom, Inc.
Heather "Get rreeeeaaaalllll"

Anonymous So I recently went in to autozone next to where I live the  ... 

Circle K Stores
Fuck tabitha. And circle k I used to work for the circle k in carleton on monroe stree ... 

Mark Dowdy We all love going to Applebee's in Paducah, KY and hanging  ... 

Circle K Stores Inc
Anonymous The circle k in tampa fl exact address is

Food Network
Anonymous I don't like neither host (Lorraine & Duff).

Honda Motor Company
Ella I recently received a notice informing me that the Honda CR ... 

J. C. Penney Corporation, Inc.
An Associate I work at a Penneys in the jewelry department. We are told  ... 

Enterprise Holdings, Inc.
Howard Thomson We picked up a vehicle at the Grand Forks ND airport locati ... 

ALEJANDRO DEIROS I have been on the phone for more than FIVE hours. ive been ... 

Great Clips, Inc.
Annoyed Customer The great clips in fort gratiot Michigan is terrible they c ... 

Outback Steakhouse
Babs I always loved Outback. The filet mignon would just "m ... 

Cox Cable Phoenix
Anonymous We are first time Cox customers and have had the absolute w ... 

Bank Of The Ozarks Inc
JEDROAM I am having the same problems'can not contact any one after ... 

Panera Bread
Fran Panera has a jewel in Jacksonville, Florida. The Panera on  ... 

7-Eleven, Inc.
Angela Munoz My complaint is for a store located at 10520 Colonial Blvd. ... 

Spirit Airlines
Vee Garcia I'm so disgusted with this airline. I was called on deploym ... 

Charles Selden For years Netflix has worked perfectly. But now it is getti ... 

Frys Food Stores
18 year customer! I recently stopped shopping at your Frys store on Fair stre ... 

Discover Financial Services
Thomas Sabiston - Panama City, Florida I purchased an item from a local vendor and the very next d ... 

Public Storage
Anonymous @publicstorage

Church's Chicken
jimmy Yes the worst service I have ever had at a restaurant and t ... 

Safeway, Inc.
Anonymous I used to refer a lot of my friends over to safeway.. it wa ... 

Bank of America Corporation

Lg Electronics USA
Jean Brackendorff I am interested

Bloomingdale's Inc.
Anonymous Hi, I'm a loyal customer and a fan of your brands and wante ... 

Xenia Goldson, Yvette Jones, Sonia Goldson, Ricardo Grenald and many more Dear Amtrak Offices; i am a fairly frequent traveler via Am ... 

Ashley Furniture
i IiBryant

Albertson's LLC
Amy I shop at the Albertsons in Tehachapi, California all the t ... 

Citizen's Bank
Anonymous They SUCK.

Pep Boys
Fernando I took my car to Pepboy because my rotor belt came off due  ... 

DHL Express (USA), Inc.

Placeholder advertisement