Information, reviews and public commentary for US companies

 

BP Oil

Rating
0.650602
Web
http://www.bp.com
Related
British Petroleum
Address
501 Westlake Park Blvd
Houston, TX
77079-2604
Phone
(281) 366-2000
Twitter IDs
@BP_America
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Matt - 9 d 6 h ago

Wento to bp gas station in monee illinois, 60423 and went to use their vaccuums because generally they are great then today the vaccuum only gave fragrance and the vaccuums didnt work i went inside and asked an older blonde lady if i could have my dollar back and she literally laughed at me and said i cant help you your shit out of luck. I will absolutely never get gas or any other products from them EVER again

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ginny townsend - 36 d 12 h ago

0

Today I visited BP service station on Lake Dr. SE in Grand Rapids Mi I attempted to purchase lottery tickets for myself and my co-workers I accidently stated one more than I wanted and did not have my purse on me so I apologized and told the clerk give me a sec I'll go to my car. I returned with 60 cents change and 14 bottles she then advised me she couldnt take my returns in a plastic bag, I said fine I have more in the back of my car that are not in plastic as I went to my car to collect and return I dropped a couple as my arms were full I picked them up with help from another customer then proceeded to enter the store before I dropped them all on the floor I let them loose on the counter the not so friendly cashier stated I'm not taking those I said why there not in plastic she said because you threw them on the counter! What are you serious clearly you could see I was about to drop them as I did outside. Okay I then went to my car to look for more loose change after a couple of min I returned inside the store and said you know what just cancel the last ticket.Meanwhile i'm texting my boss to let her know whats going on as I was on break when another employee starts screaming at me I cannot record or take pictures I said what are you talking about she said I saw you I showed her my phone screen with my screensaver clearly displayed of my grandson and cussed all three of them out on my way out of the store. I'm sorry it was shift change and you didn't want to deal with my empties but I will never spend my money at this BP ever again and will happliy tell everyone I know not to,

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RHETT MILLSAPS - 43 d ago

0

i HAVE BEEN BUYING BP GAS FOR YEARS, AND AM A MEMBER OF THEIR REWARDS PROGRAM. I BUY A LOT OF GAS EACH MONTH AND PUT IT ON ANOTHER CARD. THIS MONTH AND IN PREVIOUS MONTHS, I HAVE BEEN CHEATED OUT OF MY REWARDS AND I WOULD LIKE TO KNOW HOW TO GET ABOUT REPORTING THIS TO HQ AND TO LET THEM KNOW THIS IS GOING ON IN GEORGIA, USA I AM TALKING ABOUT HUNDREDS OF DOLLARS OF PURCHASES WIPED OUT AT THE PUMPS AND I AM FED UP WITH IT, DO YOU WANT THE BUSINESS OR NOT, I HAVE RECEIPTS FROM MY CREDIT CARD, I AM NOT BLOWING SMOKE, THIS IS A SORRY WAY TO TREAT CUSTOMERS WHO PURCHASE YOUR PRODUCTS AND AM READY TO CHANGE.,

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Brenda Beecham-Ellijay, Ga - 53 d 14 h ago

0

Me and my adult son of 39 years old went to town to purchase a carton of cigarettes, when we got to the store in East Ellijay, Ga at about 2:00 am on 2/25/2018 he made the comment, no she is here, I said who, he said that cashier, I said what is the deal with her, he said I have trouble with her every time I came in here, I said no big deal I will go in, I went in and asked the cashier the cost of the carton, she told me I went back to the truck and told him the amount, he had a 20.00 bill and the rest was quarters, she got mad at me, she said we are not suppose to take money like this, I told her it dont matter if they are pennies, nickles, dimes or quarters they are still money, she said I got to roll them, I said well then roll them, she got a quarter roll and started to count the quarters, well she couldnt do that either, I told her to check me out and give me my cigarettes, then she slung the quarter roll on the counter, if she wasnt on drugs she needs some.

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Joe Gray - 55 d 16 h ago

0

165th and Calumet Avenue Hammond Indiana the cache your name is Laura very rude mean Always given me a hard time for no reason I've been using BP Amoco my whole life my name is Joe Gray (hidden) She refuse to let me purchase gas Please contact me and have a great day thank you

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Pastor Coleman - 63 d ago

Alright you won't answer

When you hire racist slime that will tell our family you will charge niggers double with all 13k of my church family and everyone else we will shut down the BP at central and campus way south in Largo Md. and any other BP we pass.

Pastor Coleman

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Bill - 77 d 12 h ago

0

Had a Amoco credit card since the early 1990's then BP took over I have always paid my card on time and always used BP as my primary station well NO MORE!!!! I have always had very little time from when the bill came to my office to actually get the bill back to them to have the payment on time. So this past Januarys bill was 1 day late and I ended up with a 75.00 late fee on top of that we pay a 10.00 fee every month just to have a mailed invoice. THIS IS A TOTAL RIP OFF I WOULD NEVER EVER GET ANY CARD FROM THIS COMPANY I WILL NEVER USE THEIR STATIONS AGAIN. I tried to call to talk to their personnel and all of them are incompetent I had faxed through the day before information of a contact person oh by the way for the past 20 years they never had a authorized person from my company but they still sent us cards but when I had questions they could not talk to me because I was not authorized. So they would not accept this information. I have been past from person to person no one with this company knows anything I would give this company an F rating. Please take my advice and stay away from this company they are out to rip you off horrible to deal with. even have problems trying to cancel the card.

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Dolores Betz - 83 d 13 h ago

5

Please help me. Called gift card customer service about a torn $25.00 gift card. I was told to take a copy of the gift card front and back. Then was told to email photo copies and name and phone number to (hidden) and the dispute department would determine if I was eligible to receive a new gift card. I am a long time customer of yours, hard of hearing, and 76 years old. I have never has my integrity questioned. Please have someone look into this matter for me. Thanking you in advance and looking forward to hearing from you.

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Mark - 103 d 13 h ago

0

I called a local BP station located at 3532 Stickney Toledo Oh because on the internet it lists that they sell non-ethanol gas. While trying to find out if it was true the Manger on duty could not answer my question was very rude and HUNG UP ON ME. Never will I buy from BP as a result.

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Anonymous - 265 d 18 h ago

I have contacted your customer service on several occasions regarding an incident at your gas station located at 440 S Broadway, Tarrytown, NY 10533, I wrote a letter to the owner of the gas station about the incident but I don't know who they are or where to contact them. I asked customer service to provide me with this information. Your customer service emailed me saying that the owners would contact me directly. This incident happened July 11, this is the end of the month and I have no resolution to this matter that has left me shaken.

I would like your office to contact me. I am running out of patience.

Chris Meyer

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Anonymous - 252 d 11 h ago

Do I have to contact a lawyer to get an answer from you?

Chris Meyer

(hidden)

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Josiah - 107 d 8 h ago

I believe everyone does they ruined our saltlife and took months to fix it

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Jeffrey Rice - 199 d 10 h ago

0

Did not want the visa cards only the gas card but that did not seem to be an option. Finally activated the visa cards and imagine my surprise when it would not work at the pump; had to go in the building and basically per-pay with the BP visa card. Totally unacceptable.

Called customer service, could barley understand person due to extreme accent. Was told that I could not cancel the Visa card and get just a gas credit card. I would have to cancel the BP Visa card (WHICH I DID) and reapply.

HOWEVER, when I went to reapply on line I discovered the following language "By applying you agree that, if approved, Synchrony Bank may provide you with a BP Visa Signature Credit Card, BP Visa Credit Card or a BP Credit Card.

Note how it says they MAY give you one of the three card options but no way to request just a gas card. HEY BP YOU JUST LOST ANOTHER CUSTOMER

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Lisa - 189 d 10 h ago

0

Jeffrey Rice BP doesnt care about their customers!The employees are rude and threaten customers yet nothing is done when people complain!!!THEY DO NOT CARE PERIOD!!BOYCOTT BP!!!

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Josiah - 107 d 8 h ago

0

Yes people need to boycott BP they have rude worthless employees

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Ron Evans - 129 d 10 h ago

1

One of your BP station in McDonough Ga. On Jonesboro Rd. For over 6 months when you start to get gas it asked you for that's 3, cent discount and you hit the yes bottom and you only get one cent off. Well the first week of December the Henry Co. Police made a raid on several gas station where they had found the owners gambling inside the station and have close the doors. What a disgrace to the company. I guess that's what we get for letting foreign or in the USA.

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Mary Riga - 140 d 9 h ago

1

had a promblem with 1 your station.

was suppose to get a discount because of krogers and didnt get it

my phone no is (hidden). and my name is Mary Biga

Flagged for review. 
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Dan Lester - 140 d 17 h ago

Places in St Louis Missouri cool Valley 1600 on the pumps their credit card machine doesn't work on any of them that's so you have to go inside to pay for it I work right across the street and hasn't been fixed in months the big scam I think you guys need to look into it

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Anonymous - 140 d 17 h ago

St Louis Missouri cool Valley go to the DP like 1600 address it go there and they never ever have their pumps working through credit card and get the scan to make you come inside will you check into it

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Laura - 141 d 10 h ago

0

I have lived at the same location for 17 years there's a gas station just at the end of my road that I have been a regular customer at for 17 years BP but the gas station out and ever since that did it is the worst gas station I'm disappointed that such a company moved into Community oriented area it's dirty the people they hire is the worst customer service their coffee is always burnt they raised their prices on everything but can't keep their shelves stocked

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Robin Surber - 150 d 11 h ago

0

In regards to the The BP in Dyer Indiana

An employee named Kim in Dyer Indiana BP across the street from the st. Franciscan Hospital this lady was very rude to me the whole time of the checkouts the black lady in the background was awesome we're rude never caught her name because she was sitting on her butt eating in front of people laughing because the other lady Kim was very disrespectful I want something done about this!!!!!!

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Anonymous - 153 d 10 h ago

YOU HAVE A FRIEND OF MINE OVERSEAS,WHOM HAS BEEN DESPERATELY TRYING TO GET HOME TO HIS SON AND WIFE. HE CAN NOT BECAUSE HE HAS NO WAY OFF YOUR DAMN SHIP WITHOUT ANY MONEY. SO TELL ME HOW IS BRITISH PETROLEUM GOING TO HELP HIM. HIS WIFE IS DUE TO HAVE SURGERY ON HER CAROTID ARTERY NOVEMBER 22ND AND MY FRIEND WOULD LIKE TO COME HOME TO BE WITH HIS WIFE.

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Anonymous - 158 d 14 h ago

Just stopped at a BP station at South Carolina route 95 north at exit 7. Selected the station because of the BP brand even though there were two other choices. the place is a dump. You should be ashamed of yourself being affiliated with that a operation.

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Darlene - 159 d 4 h ago

0

Why did I just have to pay $7.29 For one quart of Quaker state 10w30 motor oil? I didn't find any alternative brands and had to get oil now. That is ridiculous and in my opinion is price gouging. Very upset at the lack of caring about your profit more than operating an ethical business and treating your customers fairly. Won't go back to another bp, ever!!!

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NeverBP again - 159 d 15 h ago

Pumps never work on chagrin and Warrensville center rd in shaker heights ohio 44122 and the cashiers never warn you. They'll let you pay for gas at a pump the last customer JUST told them doesn't work and then refuse to refund, claiming that it only charges your card after pumping but not if it didn't pump. They'll have this argument with 100 customers instead of simply putting an out of order sign on the damn pump. Then they get mad at you for being mad at their bad service. You can't get an attitude. They'll literally threaten to come from behind the counter and fight you.

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