I have contacted your customer service on several occasions regarding an incident at your gas station located at 440 S Broadway, Tarrytown, NY 10533, I wrote a letter to the owner of the gas station about the incident but I don't know who they are or where to contact them. I asked customer service to provide me with this information. Your customer service emailed me saying that the owners would contact me directly. This incident happened July 11, this is the end of the month and I have no resolution to this matter that has left me shaken.
I would like your office to contact me. I am running out of patience.
Do I have to contact a lawyer to get an answer from you?
BP GAS STATION 10444 CALUMET MUNSTER IN CASHIER HAS NO TRAINING ON HOW TO USE THE REGISTER MY CAR WAS ON PUMP 6 SHE RANG ON PUMP 2 CASHIER COULD NOT FIGURE OUT HOW TO CORRECT I HAD TO DO ANOTHER TRANSACTION FOR GAS DUE TO CASHIER NOT KNOWING HOW TO CORRECT HER ERROR My question to the idiot cashier is what if i didn't have another way to pay ..... since she ran my credit card the first time i have to wait til 3 days later to get my monies refunded from the first transaction
Your BP gas station at17151 middlbelt livonia mi is the most disgusting store and bathroom I have ever seen in my life. Being a women and getting gas there I traveled 4 hrs and after pumping gas i needed to use the restroom OMG I really can't believe I used it it is gross. Spiders bugs urine no sink to was my hands. Really nasty
i just visited the location on Highway 98 in durham nc, which i visit frequently. there was 2 Hispanic ladies working, one was mary didn't catch the other who called me a bitch.... went in paid $20.00 for gas came out to my car to pump the gas and it stopped at $8.28 so obviously the lady put the wrong money on the wrong pump, instead of doing her job she let someone get away with my gas and told me to go back outside hang up the pump and start again. there was no prepaid amount on the pump in which i had paid for, i then went back inside where the lady told me i had messed something up and there was nothing she could do. the other lady called me a bitch and told me to get the fuck out of her store.... come on bp yall have got to do better than this.. seriously. i am very unsatisfied highly disappointed and need for someone to contact me to make this right.. this is simply unacceptable customer service.
Funny. I was just looking at how to complain about the same asshole the person below just posted. I agree, this fat sweaty jerk is very unprofessional. Half the time his pants are even half off his fat ass. I'm not going there anymore either intill this shit head is gone. I own a local business in town and spend several thousand dollars a year at this place. NOT ANY MORE!
Went to filer EZ mart in Manistee Michigan this morning 6/22/17 . Im kind of a regular and have been noticing this particular male employee getting worse and worse. Apperently he cant take the stress. I honesly think he is going to loose it some day. Totally rude !! After the transaction, as the costumer I said thanks. The pissed off reply from the employee was a disgruntled "YA" Total bull shit. Im done going there. Its been like this for some time. I'll spend the couple thousand dollars a year I spend there at Wesco from now on. Apperently they have a better interview process.
Was at the BP by the Kentucky Speedway in Sparta Ky recently and couldn't get out fast enough. The girls that were working were loudly discussing and laughing about a cheating situation and making rude remarks. I have never had anything like this to happen before at a BP location. Or anywhere else for that matter. Was kind of awkward for the few customers that were in there at the time for the tough mudder. Really gives out of town guests like me a bad feeling. My thoughts were that there are a lot of people that need a job that could carry on better behavior than this.
I am one of the quiet americans and I want to thank bp for supporting American free speech by sponsoring Hannity on FOX news....thank you
Your hispanic employee in dalton ga store #3604 was very fucking rude and unprofessional
We stopped at the BP Gas Station at 3710 SW College Rd, Ocala, Florida on May 13, 2017 to fill up our gas tanks. There were two cars to be filled and the advertised price on the large sign was $2.33 per gallon for regular unleaded gasoline. We inserted our credit card and started the filling process and the price on the pump registered at $2.41. Both my husband and our son (who was driving his family in the other vehicle) asked why there was an advertised price on the large outdoor sign but a more expensive price on the pump indicating to the clerk that this was false advertising! Both clerks explained you had to be a BP member to receive the $2.33 price/gallon. No where was that posted on the large outdoor sign or on the pump. We term this practice as unethical and leading the customer to your station and then gouging them on the price. We will never stop at another BP gas station. The clerks were not customer friendly and acted like it was our fault.
the bp rewards card is a ripoff got close to hundred dollars on gas purchases then all of a sudden it wont work called number on back of card and then they said is wasn't registerd which it was I explained that I had been getting points they said that somehow they disappeared they said get another card and if I had all my gas receipts they would add them to a new card I told them that I wasn't wasting my time again. I figured that if the greedy bastards did this to thousand if not millions it would be more money for them. nothing like ripping off the little guy. I will buy my gas elseware
We have been satisfied customers all the way back to when it was Gulf (we are ooollllddd). My only complaint is that the stations available to us in western Tennessee have all been closed and we cannot take advantage of the gasoline rewards promotion programs. On the rare occasions that there has been an unauthorized charge by a company, we have followed the instructions provided to get a correction and we have received credit on our BP card immediately with no problem. As a retired banker I do understand that a debit card correction is not that fast and easy.
Bp should not be allowed to drill or sell fuel in my country the USA.
Beware of the biggest villains there are THE KOCH BROTHER'S British petroleum's got their tongue so far up their ass they can taste her breakfast Koch brothers are unprecedented in their level of criminality they will stop at nothing they care for nothing they will hack off the entire top of a mountain like they did in my home state of Pennsylvania with the strip mining at the fracking and now the people getting sick now if it was one of the Koch brothers daughters or Sons yeah I got sick from corexit then they would say what a tragedy that was I don't even have sympathy for the guys that were working on the f****** oil rig because if they knew what they were getting into when they took the job so they should stop crying about that and fix up the gulf cuz that oil well is still leaking you can get within 12 miles of that our Coast Guard is protecting BP protecting BP so that you can't see what's going on I know what's going on because I've been down in the Gulf is still leaking and it's going to stop
I won't my country to throw bp out of our country.PLEASE Before thay poison more of our waters and kill more of our people.
We have more than enough people what we need somebody to step forward and be a voice for the Wildlife that's being destroyed on a daily basis by people like Chevron and most of all BP and Exxon Mobil just two weeks ago I was in the Gulf of Mexico I was in Florida which is pretty far away from the Deepwater Horizon and there was this toxic nauseous gaseous stench coming from across the water and it wasn't a dead whale it was correct it correct it is a chemical used by BP to suck up there f****** up the reason why BP is so profitable is because their biggest customer is to United States Navy and what an insult to think that my country's Navy who I work for incidentally I work in a missile plan and to think that we're buying oil fuel from a country whose ass we had to save and World War II and God only knows how many other places that we're buying oil from them Great Britain and World War II couldn't stand up to two guys in a canoe good point dude I want those f****** out of here too
BP HAS THE WORST CUSTOMER SERVICE THAT I HAVE EVER EXPERIENCED. AFTER LISTENING TO A COMPUTER FOR EVER BEFORE REACHING A REP. AND BEING TRANSFERED SEVERAL TIMES, BEING CUT OFF TWICE. THE REP. WAS NOT INTERESTED IN MY PROBLEM.
IT SEEMS BP IS NOT INTERESTED IN HELPING CUSTOMERS AFTER GIVING THEM THEIR BUSINESS.
I HAVE BEEN A BP CUSTOMER FOR WELL OVER 20 YEARS AND RESENT THIS TYPE OF SERVICE WHEN I HAVE A PROBLEM.
Why are toy giving those people at, Bullshit Petrol any business. Don't buy any thing from them. They are destroying eco systems for profit. The only way to deal with these people is through violence.
Apparently in the tri cities area of Tennessee none of the workers at any bp gas station knows or ever heard of e85 gas they are actually idiots and know nothing more than run a register need to seriously train employees better
B.P's in St.Louis,Mo.63112 Delmar and Goodfellow are racist towards black males and females. I'm protesting now
SO IS THE BP GAS STATION DOWN 15 SOUTH, SUMTER SOUTH CAROLINA..... I WAS A CUSTOMER THAT SPENT $30 IN THE STORE AND AFTER PUMPING MY GAS, I WENT BACK TO ASK FOR A CASE QUARTER IN EXCHANGE FOR MY DIMES AND NICKEL SO I COULD GET AIR IN MY TIRE AND WAS TOLD BY THE MANAGER AT ONE REGISTER AND THE CASHIER AT THE OTHER THAT THEY DON'T HAVE ANY QUARTERS IN THE DRAWER BUT GAVE THE WHITE GUY IN FRONT OF ME A QUARTER WITH HIS CHANGE. THIS IS THE SAME GUY THAT I LEFT AT THE REGISTER AT THE TIME I ASKED THE CASHIERS FOR THE QUARTER.WHEN HE CAME OUT THE STORE HE ASKED ME DID I STILL NEED THE QUARTER AND AFTER ASKING HIM WHERE DID HE GET IT FROM, HE REPLIED, FROM THE CASHIER BUT IT WAS HER ONLY ONE.........THE ONLY 1 THAT I ASKED FOR. I SHOULD SUE FOR RACIAL PROFILING
Customer service is arrogant and snide. When I asked to speak to a supervisor I was put on hold and never transferred. After so long I just put it on speaker and sat the phone down to see what would happen. After an hour I hung up. They had no intention of allowing me to speak to a supervisor OR maybe there isn't one.
I had just received in the mail !/24/17 with a bill that was due 1/15/17. Now I have a $25 late charge. No post mark on the envelope of course to tell when it was mailed. Pretty slick. Extra $25.00 for them. I have had this card since before it was BP. (It was Amoco then) 1979 to be exact. No more!
So BP at the corner of Davis dr and Glenwood ave in Raleigh, which is supposed to be a 24 hour location is closed twice a night from 12am to 12:45 am. So then I got there just now at 3am to to have the cashier tell me that the store is closed for N hour every night from 3am to 4am. So this 24 hour a day store closes 2 twice for 1 hour and 45 minutes every night at 2 different times a night. I find that very ridiculous.