Information, reviews and public commentary for US companies

 

BP Oil

Rating
0.635417
Web
http://www.bp.com
Related
British Petroleum
Address
501 Westlake Park Blvd
Houston, TX
77079-2604
Phone
(281) 366-2000
Twitter IDs
@BP_America
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Chai - 5 d 7 h ago

0

This morning I went for a walk on the bike path that runs along 234 North in Dumfries, Virginia. I forgot to put a few dollars in my sack, so all I had was a cell phone and car keys. I had walked 6 miles before I realized I had no money on me. I needed to use the restroom, so I stopped by the BP gas station (234N, Dumfries) and asked to use the facilities. I was extremely thirsty and sweat was pouring off me, so after using the restroom, I asked the cashier (Causian female) for a cup of water. She said, "it's 40 cents." I said to her, "I don't have any money on me and all I am asking for is a cup of water." She responded, "Sorry, it's 40 cents because you have to pay for the ice." I said to her, "so I can't have a cup of water unless I pay 40 cents and I already said I don't have any money on me." Her response, "I am sorry, you have to pay 40 cents." I thanked her and left. I don't understand what kind of policy BP Corporation has that would prohibit offering an 8oz cup of water, when I didn't even ask for ice. This has to be the most inhumane treatment towards a human being. A cup of water would not have bankrupt BP Corporation.

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Frustrated - 15 d 6 h ago

0

We feel that B.P. Main St., Walton, Ky., is untrustworthy. Someone needs to check their pumps, especially if you are a gas card holder. This is the second time of offence in a month! (Not fault of B.P., but of station pvt. owner.) Reported to H.Q., B.P., Tx., and nothing seems to have happened, as the problem continues which they said would be taken care of! Calling the number on the back of the card is USELESS trying to get matter addressed. Had to BATTLE to find someone to address complaint. In the end, wrote to Houston, Tx. to voice complaint and check transactions again, as per recent complaint about the same matter. Will NOT use this station again.

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Bp sucks - 65 d 9 h ago

0

I live in Chicago in the west lawn area, make long story short my Wide got hit by a car and I know the cmaras got the plateado from the driver when he drove off not caring if my Wide was ok. We went inside to talk to the cashier and he said the camera where not working I was like WOOOW so someone could Just come in and rob this place and get away with it and he Just shrughed his shoulders. Well is not stsying like this. By the way is the bp on marquette and pulaski

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Brenda Beecham-Ellijay, Ga - 170 d 7 h ago

0

Me and my adult son of 39 years old went to town to purchase a carton of cigarettes, when we got to the store in East Ellijay, Ga at about 2:00 am on 2/25/2018 he made the comment, no she is here, I said who, he said that cashier, I said what is the deal with her, he said I have trouble with her every time I came in here, I said no big deal I will go in, I went in and asked the cashier the cost of the carton, she told me I went back to the truck and told him the amount, he had a 20.00 bill and the rest was quarters, she got mad at me, she said we are not suppose to take money like this, I told her it dont matter if they are pennies, nickles, dimes or quarters they are still money, she said I got to roll them, I said well then roll them, she got a quarter roll and started to count the quarters, well she couldnt do that either, I told her to check me out and give me my cigarettes, then she slung the quarter roll on the counter, if she wasnt on drugs she needs some.

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Southerngal - 73 d 1 h ago

0

Yup sounds about right. The loitering group out front well one of them literally ordered me to move my car and I was not even in the way as he indicated. He does not even work there! lol the finest rednecks of Ellijay will be found there. I only pulled in to see my son. We do not go in there any more due to the loitering group both inside and out! Gross! Oddly I couldn't find out how to get in touch with "Jack" the owner. But I will find out and will file a complaint.

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Southerngal - 73 d 1 h ago

0

Ellijay, Ga BP stations. Way too much loitering ! One of the regular ones who does not even work there, ordered me to move my vehicle that people needed gas. I was not even in the way and as well there were about 8 available! I had only pulled in to see my son. My family will not go in there anymore BECAUSE of the excessive loitering. Last time I had went we literally had to wait for about 8 people to get out of the front of cash register to get checked out. They literally have a bench out front and a stool. NOT very professional. Some of the towns finest rednecks hang there lol. Pathetic !

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Bertha - 82 d 18 h ago

0

Frequently visit the BP gas station for either gas or few items. However, you have the rudest customer service by agent named Nicole. Normally works the day shift! Doesnt greet the customer, snatches items and just down right hateful! Im shocked that at one of the busiest BP stations that she can be allowed to have this type of customer service and for years nothing has been done about it. The address is 3215 Raeford Road,Fayetteville,NC 28314.

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Disgusted by their inaction - 83 d 12 h ago

0

BP on McCartney Road Rt.422 in Campbell Ohio not to be confused with the one in Coitsville,Ohio needs to be avoided at all costs..I was assaulted and my home robbed last night.Fortunately I was able to track the Assailant to this Station this morning at around 2 AM..When I ran in I was still in my Pajamas and asked the Attendant to call the Police for me which he promptly refused.His reasoning was that he doesn't have to call the Police for anyone and was actually protecting this person.Fortunately the Police happened to come by and ended up coming to my Home..Amazingly our Fine Force in Youngstown had apparently picked this person up earlier but unfortunately they did not know what happened when they did..After coming to my Home and taking pictures and a report this person will be charged with the offense today..I want to thank the Youngstown Police for their fine work and warn people about this station..The person was drunk and on drugs at the time and apparently this is the norm for that station..Warning:be very careful and wary of them as they wont help you with even a phone call to the Police..

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Anonymous - 87 d 12 h ago

Just tried to get gas. Couldn't because manager would not be in till 9:00 (its 8:10) so that people could pay with cash-- I don't do debits nor credit so their $2.99 gallon became $3.10 at a different place. Not funny

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Nick c. - 91 d 8 h ago

0

I was at the bp in cambridge ohio and a skinny girl with brown hair was constantly on her phone and ignoring us.. At first we thought she was another customer due to her not even being in uniform and playing on her phone. Then she loojed right at me and said they dont pay her enough and would give me a blow job after she gets off work for 50 bucks! My wife overheard her say this and it created a big fight. We wont be back.

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Anonymous - 92 d 4 h ago

0

The sign on the station on25 in St. James New York had the charge for oil at $2.23 9/10 and I was charged 10 cents more per gallon and the attendant did not know what to do. He tried calling you but got no answer. A sad way to run a company.

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Asiya asad - 91 d 8 h ago

5

Wow big deal a whole 10 cents! Omg its the end of the world!! Stfu!

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Anonymous - 104 d 7 h ago

0

the manager for the site 471 main strret east orange nj is routinely yelling at his employees and I've smelled liquor on his breath on more than one occasion. ..

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John N. - 110 d 36 s ago

1

The manager is rude and nosey and spreads rumors constantly. Also the help is doing drugs in back part of station in Council Grove, Ks. Been reported to the Manager but nothing has been done because shes part of the problem

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Discriminated against - 113 d 26 m ago

1

I am a gay man who's husband started working at BP recently, and he's being discriminated against. Since the manager found out he has a husband he was told "NO GOOD, you know what the Bible says. And my husbands answer was yes it says do not judge others. In Southwest Virginia on Franklin Street in Christiansburg tonight it's raining and he is sweeping up cigarette butts in the parking lot. Earlier today he was made to move one of our cars 3 times because RAY was not happy with where he was parking in the designated SPOTS. This morning when he got to work to work his 14 hour shift there was a nite on the desk for the managers wife that works there as well that read "WORK HIM TO THE BONE". He was told to look on this desk at the beginning of his shifts for notes to himself, he was not digging in others mail it was in plain view for all to see. Yesterday one of the other employees told him that he is going to work you so many long hours that you will have to quit. This was a loyal employee who has seen this behavior from him before. Prior to him finding out his lifestyle he was treated with respect, and now he's being harassed because he needs a job. We don't want special treatment we just want to live our lives as everyone else does. We've been married 13 years and never display public affection or rub anyone's nose in our lifestyle because that's not who we are. He needs hours so it's good he's getting some time in since we just moved back to Virginia, but 12-14 hour days are hard on anyone but he will work as instructed. My guess is he's getting fired soon at this location in Christiansburg VA, I'm curious how this plays out.

Ray

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Matt - 126 d ago

Wento to bp gas station in monee illinois, 60423 and went to use their vaccuums because generally they are great then today the vaccuum only gave fragrance and the vaccuums didnt work i went inside and asked an older blonde lady if i could have my dollar back and she literally laughed at me and said i cant help you your shit out of luck. I will absolutely never get gas or any other products from them EVER again

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ginny townsend - 153 d 5 h ago

0

Today I visited BP service station on Lake Dr. SE in Grand Rapids Mi I attempted to purchase lottery tickets for myself and my co-workers I accidently stated one more than I wanted and did not have my purse on me so I apologized and told the clerk give me a sec I'll go to my car. I returned with 60 cents change and 14 bottles she then advised me she couldnt take my returns in a plastic bag, I said fine I have more in the back of my car that are not in plastic as I went to my car to collect and return I dropped a couple as my arms were full I picked them up with help from another customer then proceeded to enter the store before I dropped them all on the floor I let them loose on the counter the not so friendly cashier stated I'm not taking those I said why there not in plastic she said because you threw them on the counter! What are you serious clearly you could see I was about to drop them as I did outside. Okay I then went to my car to look for more loose change after a couple of min I returned inside the store and said you know what just cancel the last ticket.Meanwhile i'm texting my boss to let her know whats going on as I was on break when another employee starts screaming at me I cannot record or take pictures I said what are you talking about she said I saw you I showed her my phone screen with my screensaver clearly displayed of my grandson and cussed all three of them out on my way out of the store. I'm sorry it was shift change and you didn't want to deal with my empties but I will never spend my money at this BP ever again and will happliy tell everyone I know not to,

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RHETT MILLSAPS - 159 d 18 h ago

0

i HAVE BEEN BUYING BP GAS FOR YEARS, AND AM A MEMBER OF THEIR REWARDS PROGRAM. I BUY A LOT OF GAS EACH MONTH AND PUT IT ON ANOTHER CARD. THIS MONTH AND IN PREVIOUS MONTHS, I HAVE BEEN CHEATED OUT OF MY REWARDS AND I WOULD LIKE TO KNOW HOW TO GET ABOUT REPORTING THIS TO HQ AND TO LET THEM KNOW THIS IS GOING ON IN GEORGIA, USA I AM TALKING ABOUT HUNDREDS OF DOLLARS OF PURCHASES WIPED OUT AT THE PUMPS AND I AM FED UP WITH IT, DO YOU WANT THE BUSINESS OR NOT, I HAVE RECEIPTS FROM MY CREDIT CARD, I AM NOT BLOWING SMOKE, THIS IS A SORRY WAY TO TREAT CUSTOMERS WHO PURCHASE YOUR PRODUCTS AND AM READY TO CHANGE.,

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Joe Gray - 172 d 9 h ago

0

165th and Calumet Avenue Hammond Indiana the cache your name is Laura very rude mean Always given me a hard time for no reason I've been using BP Amoco my whole life my name is Joe Gray (hidden) She refuse to let me purchase gas Please contact me and have a great day thank you

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Pastor Coleman - 179 d 19 h ago

Alright you won't answer

When you hire racist slime that will tell our family you will charge niggers double with all 13k of my church family and everyone else we will shut down the BP at central and campus way south in Largo Md. and any other BP we pass.

Pastor Coleman

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Bill - 194 d 5 h ago

0

Had a Amoco credit card since the early 1990's then BP took over I have always paid my card on time and always used BP as my primary station well NO MORE!!!! I have always had very little time from when the bill came to my office to actually get the bill back to them to have the payment on time. So this past Januarys bill was 1 day late and I ended up with a 75.00 late fee on top of that we pay a 10.00 fee every month just to have a mailed invoice. THIS IS A TOTAL RIP OFF I WOULD NEVER EVER GET ANY CARD FROM THIS COMPANY I WILL NEVER USE THEIR STATIONS AGAIN. I tried to call to talk to their personnel and all of them are incompetent I had faxed through the day before information of a contact person oh by the way for the past 20 years they never had a authorized person from my company but they still sent us cards but when I had questions they could not talk to me because I was not authorized. So they would not accept this information. I have been past from person to person no one with this company knows anything I would give this company an F rating. Please take my advice and stay away from this company they are out to rip you off horrible to deal with. even have problems trying to cancel the card.

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Dolores Betz - 200 d 5 h ago

5

Please help me. Called gift card customer service about a torn $25.00 gift card. I was told to take a copy of the gift card front and back. Then was told to email photo copies and name and phone number to (hidden) and the dispute department would determine if I was eligible to receive a new gift card. I am a long time customer of yours, hard of hearing, and 76 years old. I have never has my integrity questioned. Please have someone look into this matter for me. Thanking you in advance and looking forward to hearing from you.

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Mark - 220 d 5 h ago

0

I called a local BP station located at 3532 Stickney Toledo Oh because on the internet it lists that they sell non-ethanol gas. While trying to find out if it was true the Manger on duty could not answer my question was very rude and HUNG UP ON ME. Never will I buy from BP as a result.

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Anonymous - 1 y ago

I have contacted your customer service on several occasions regarding an incident at your gas station located at 440 S Broadway, Tarrytown, NY 10533, I wrote a letter to the owner of the gas station about the incident but I don't know who they are or where to contact them. I asked customer service to provide me with this information. Your customer service emailed me saying that the owners would contact me directly. This incident happened July 11, this is the end of the month and I have no resolution to this matter that has left me shaken.

I would like your office to contact me. I am running out of patience.

Chris Meyer

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Anonymous - 1 y ago

Do I have to contact a lawyer to get an answer from you?

Chris Meyer

(hidden)

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Josiah - 224 d ago

I believe everyone does they ruined our saltlife and took months to fix it

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