Information, reviews and public commentary for US companies

 

Buffalo Wild Wings

Rating
0.733813
Web
www.buffalowildwings.com/
Address
5500 Wayzata Blvd. Ste. 1600
Minneapolis, MN
55416
Contact
Sally Smith
Role
President CEO and Director
Phone
(952) 593-9943
Fax
(952) 593-9787
Employees
21,000
Twitter IDs
@BWWings
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Anonymous - 9 h 15 m ago

0

I ordered buffalo wild wing's online today not knowing they had changed the chicken strips I just thought they looked different just like the website. They were the worst chicken strips ever, I want the old ones bad. They just lost my service forever.

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Jashawnna W - 4 d 3 h ago

0

Im a Current Employee at Buffalo Wild Wings in Cleveland Ohio (Cedar Hill) i would like for Human Resources to contact me regarding a Issue at the Establishment..Employee Safety suppose to be First and we Had a Violent Guess Come inside the Kitchen today and the Management team did nothing to keep the Staff Safe..and i was Training a Server when this situation took Place..i been calling all around to diffrent Hr.. departments and have not spoke to anyone yet regarding this issue

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Shonna - 4 d 6 h ago

0

Good afternoon Ms. Sally,

The Tallahassee, Florida location needs some help. My daughter and I stopped in for lunch and waited 10 minutes after being seated and no one said hello, I'll be with you or anything for that matter. So we walked out felling bothered. This is the second time this has happened. The restaurant was not busy at all. I did notice confusion when we walked in, but thought nothing of it. Please send someone to asses the daily operations, or send a secret shopper in.

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Genesis - 4 d 8 h ago

1

hello Ms. Sally

this was my first and last time i order Buffalo Wild wings. me and my coworker ordered the snack BOGO at times square store

#3695 order#1190098

claim number 3695(hidden)098-1828 08/13/19 1.38pm. my husband eats them almost every weekend and boy do he spend. i ordered them because i am close to work here in NYC times square, they were like if i sauteed some wings very dry and added a bottle of wings sauce from the grocery store and my coworker ordered queso wedges, umm i can do this at home. it was very unsatisfying the best thing was the carrots..even though they had white substance on them,..maybe it was refrigeration..anyways for 19.90 this was very upsetting. it was my first time and more than likely unless i was on a desert last time. contact me (hidden) if you like. if not hey i wasted my cash..PS my other coworker walked about 10 blocks to pick them up for me since iam temporarily incapacitated.

ok later

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Dana - 4 d 10 h ago

1

Placed an online order on the most unfriendly site. Couldn't take advantage of options that appear to be available, like removing or adding condiments. So I ordered as was shown. Picked up & returned to office to find no condiments @ all on the burgers. Contacted location via form on website & no response. Our department head take us there for lunch regularly...or did. You've lost more than just my business in Birmingham, AL.

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Anonymous - 6 d 4 h ago

0

Cranberry Township Pittsburgh, Pa. Manager Malcolm Walker

I wanted to buy 4 dozen wings to bring to a party i was going to. I called and was told they arent putting sauce on the wings, i had to do it myself!! She said they are trying that this month to see if people like it. I said "tell them i hate that idea, Im going to a party and want to put them on the table and be done". If i wanted a mess, i would make wings myself!! She got the manager and he got on the phone. He wasnt at all clear as to what he would do for me, but he took my name and phone number and i told him i placed the order with someone. He said he will look out for me. When i got there i found out the order wasnt placed at all. I said " ok, im done wirh you, goodbye" and i left. Not a good experience. I drove right over to Applebees and gave my order to them. I would expect a manager to provide better customer service than that. I wont go to the Cranberry restaurant again.

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Anonymous - 7 d 7 h ago

0

We have been here in Sikeston Missouri at Buffalo wild wines for a hour and a half and we just got our food. We will not be back again. Service sucks had to run someone done to get a drink n

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Disappointed - 8 d 5 h ago

1

Roswell NM. Food is getting worse and worse. Quality is poor to very poor. Employees not friendly or customer service orientated. Training, training, training!!!

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Ryan - 27 d 8 h ago

1

3441 valley plaza ft Wright ky

7/21/19

1:27pm

Placed order online at 1:05 pm said will be ready at 1:30pm waited till 1:37pm and order was wrong. Not crispy wrong sauce they took them back cleaned them up and put the right sauce on. 1 minute so I question them the GM matt pittner acted like it wasn't a issue. Offered to remake them but im not sitting another 20 minutes fir a screw up. Didn't offer a comp or money back ect will be the last time I deal with that location they always screw up and the GM wasn't very good at his job

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Common sense - 17 d 8 h ago

4

Didn't want to wait for the right order? Last I checked "instant wings" was not on the menu.

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Anonymous - 9 d 12 h ago

Why wait when you can just take someone else's order. It all has to get remade now anyway.

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Take responsibility or it will be taken for you - 28 d 19 h ago

0

Dinned in at bww in north Babylon and found an ant in my drink then a cockaroches on the seat place is infested will call the board of health in the morning to have it tested hopefully shut down and fumigated because that's gross that managers fully know Wich I was told by a server there's also a lot of old sauce mildew from the new ramikins wich are not sanitary at all and ranch and blue cheese come with dishwater inside hope you guys get serious with being responsible as a franchise completely disgusted ..this is an absolute sanitary and legal matter . If it dosent get addressed by corporate you will be notified by the state.

Thank you for you're cooperation

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Common sense - 17 d 8 h ago

4

BWW should offer grammar and spelling lessons, they would make a fortune. So sad that people are the first to complain, yet they are unable to write a single sentence without mistakes.

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Anonymous - 9 d 12 h ago

Agreed. These are really hard to follow. There was one on another page that was just one giant run on sentence and he was pissed he couldn't get a job...gee...i wonder why. Duh. I bet even though she was just completely disgusted, she still ate there, and then hopped on here to bitch about how gross everything was, and now she is "going to call the health dept."

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Anonymous - 29 d 17 h ago

0

At aproximately 1:4

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Common sense - 17 d 8 h ago

4

Case and point.

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Anonymous - 9 d 12 h ago

I don't want to make you feel bad, because I also super enjoy making fun of everything on these complaint boards, but just so you know...it's actually case in point...Can't give people shit about their grammar if you are using the wrong sayings.

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Anonymous - 58 d 5 h ago

0

The absolute worst Buffalo Wild Wings I ate at today is the Costa Mesa, California. We sat at a clean table to find dirty used napkins bunched up behind the the condiments. The waitress took the napkins but didn't think that new condiments should be given and the ones left at our table needed to be cleaned and sanitized. It took ten minutes to even approach our table and it was not really busy. The floors were dirty, chairs sticky. Just not a clean location. Our meals took another 15 minutes for each of our meals to come out 5 to 7 minutes apart. Two of us were finished when our other two guests were just getting served. I spoke to the manager and here excuse was it took so long as the chef at 30 burgers on the grill?? There wasn't even thirty people in the restaurant. No real apologies or any type of discount for the awful service not to mention how unclean it was. I am really disgusted.

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MADAM X - 56 d 12 h ago

We live in Plymouth Michigan and our BUFFALO WILD WINGS are just as BAD luke warm wings med hot sauce bland not like when they first opened , BLUE CHEESE NOT GOOD NOT LIKE when they first opened . I"M SICK OF SPENDING MY HARD EARNED MONEY ON THIS SHIT

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Common sense - 17 d 7 h ago

4

Wait..... they have Sh*t on the menu, I would not spend my money on it either. it is free in most dog parks.

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Anonymous - 9 d 12 h ago

When was blue cheese ever good? Also, probably don't eat shit. I feel like that's really unhealthy.

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Common sense - 17 d 7 h ago

4

I was under the impression that the Northbridge ,Ca was the worst....

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Anonymous - 9 d 12 h ago

I'm sure you meant to say "her excuse" but that's neither here nor there...but for the record, people can call and make large lunch orders. The world doesn't revolve around you. Just because you want a free meal doesn't mean you are going to get one because they have a huge to go order on the grill before you get there. We make orders like that at my office all the time. Then we go pick them up, you know, in the pick up area you see very clearly at the front of every restaurant. If you thought it was SO dirty and you were that disgusted...you would not have eaten there. Real talk. You wanted a free meal, and you are pissed you didn't get it because they had a large to go order on the grill.

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Anonymous - 49 d 3 h ago

0

I hate Northridge Ca bar, I mean bufaflo mexico bar...I will never come back and I will let everybody (USA) people to not go there!

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Common sense - 17 d 7 h ago

4

I am surprised you found your way there. Too bad your message did not get to me in time, I have eaten several times at BWW since your post.

But could you tell me what Bufaflo is? I don't think I seen that on the menu.

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Anonymous - 17 d 7 h ago

Learn English so you can be the 1st educated sounding racist.

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Anonymous - 9 d 12 h ago

Don't you guys know....racists can't learn proper English...then they would run the risk of understanding why they are such terrible people and be forced to face humanity. That would just be a disaster. Playing Mexican music at a restaurant in CA...how dare they? Who gives a shit. They do that in KS for heaven's sake. Just let people be. If you don't like it, go elsewhere. The non-assholes that are there will appreciate it, trust me. We don't care if you aren't there.

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