December 2018 I purchased a $25 BK gift card at a Ralph's in Thousand Oaks, CA for my husband. Beginning in January he attempted to use the card in Oxnard at Paseo Mercado. They told him the card wouldn't work and to register it online. Thinking that was odd I did it for him anyway, created an online account and registered the card. It showed a $25 balance. He went back to the same location and again they said the card doesn't work. He asked if they could type the number in and they said it wouldn't work. He showed them a printout of the registration from the website but they wouldn't honor the card. I then called the Gift Card Service line and was instructed to send a picture of the front and back of the card to (hidden) and they would issue a replacement card. I emailed again after no response and subsequently emailed that email along with the guest relations email 8 separate times requesting a replacement card. In February I called 4 times at the 1(hidden) number and was told it would have to be investigated and then a replacement would be sent. After another 10 days I called again and they said it had been routed and escalated and I would receive a replacement card. It's now 3/13 and I called again - again I was told it had been routed and escalated. I said I would like to speak with a supervisor and was told there were none available. The operator said the supervisor was in a meeting and when he came out she would let him know the card had been routed and escalated. I asked if I would be receiving a return call and she said that they don't call people back. I am absolutely appalled at the lack of response and that this would be so difficult to correct. This post is an attempt to possibly get SOMEONE with some authority to respond and replace the card. I would also expect some other freebies or compensation for the frustration, time and money I have wasted. I am available to be contacted directly via email or phone. My information is in the BK database and probably has notes that I am very irate and dissatisfied. I will continue my quest for satisfaction over a $25 gift card. Pretty sad for a company this large!
Don't hold your breath that shitty BK has your information on file they don't because they don't give a rats ass about you because they already have ripped you off for $25.00 unless you file in small claims court but it's not worth it to file and they know this so now why would they give back money that's free and clear.
I strongly recommend to not go to West Lafayette Indiana Burger King. The management cannot handle the (SH) word. My boyfriend and I went through the drive thru a few days ago to order two shakes. One classic Oreo Shake with no topping and one chocolate Oreo Shake with m&ms. They had no problem charging us the two shakes like normal shakes. My boyfriend went through the drive thru again tonight and they told him they were going to charge him extra not the same as the last time when we both went through a few days before. So my boyfriend said oh no sh** in a very calm way I'm sure whoever was working there besides the manager heard how he said it. The manager then proceeded to say to my boyfriend he refuses to serve someone that uses provocative language in his store and will call the cops. (My boyfriend was in the drive thru at this time). So he came home with no shakes. I decided to go and get the shakes I was hoping to get. Already upset I had to make ANOTHER trip to Burger King to go get these shakes I went into the store to order them calm and collected. The lady at the register was nice and rung up my shakes. A few seconds later the manager comes up and said I would be charged extra. I then explained to him a few days ago that wasn't the case I would be getting both Oreo shakes for the same price we did the other day. Then I brought up it was very rude for him to say he was going to call the cops on my boyfriend for saying no sh** in a joking laughing way!!!!! So he proceeded to call the cops on me. I kindly waited in the store for the cops to show up about 20 minutes because the manager didn't tell me to leave and I felt I wasn't in the wrong so the cops showed and the manager flat out lied about more than half of the story. ALL OVER TWO OREO SHAKES my boyfriend and I aren't allowed on West Lafayette Burger King property for a whole year. But WE ARE MORE THAN HAPPY TO NEVER BE CUSTOMERS AT ANY BURGER KING AGAIN. Blown way out of proportion and childish.
Hi I came to Ashland n.h. for vacation with my family we stopped at location in Ashland nh store#3842 this is the worst bk i every been in very dirty .floors are sticky and dirty bathroom are disgusting......behind the counter is disgusting poor management....sorry for this complaint I never complain..very sad .....
I've worked at Burger King for almost two months and there is no schedule posted and from what I've been told is there hasn't been one up in a year
I was just at the drivethrugh at the burger king in tampa bears and florida ave halve an hour waiting for a whooper when i got to the window the maniger is arguewing with the cook told him to clock out so now he has to take over and had 2 cars behind me. This was 7 oclock at night sunday..will mot go back to this one.
maybe you should stop eating out and work on your English
@ ed (Ed),
Did you understand his message??
Now go fuck off, cunt!
*Maybe , *english. ,
Hmmm maybe :x
Kind of a run on sentence too lol
Maybe you should work on your english instead of eating out.
I'd suggest that Fernando and you could work on your english together , then everyone would be happy !!yay !!!
I'm guessing English isn't his 1st language so let's hear you talk in another language.
****Did you understand his message??
Maybe a sentence starts with a capital letter and ends with punctuation.
i just had a manager scream at me she yelled so loud over nothing the other customers walked out as well i have never been treated like that she needs to be fired and I will make sure of it the store in gulfport Mississippi #5668
Below is EMERGENCY COMMENT
2nd Reminder to respond with action
BK GLASS DOOR IN Rouche Beirut crashed on kids and family with hospitalization and kids trauma. BK BEIRUT MUST PAY FOR MAY HANDS BIG PERMANENT DANAGES.
See details in prvious mail (5 minutes ago)
STRANGE BK MGMT NO ONE REACTED OR RESPONDED TO MY PREVIOUS EMERGENCY CALL.
Listed under NAME PROFESSOR ALAMEDDINE 5 or 6 days ago.
MGMT MUST PAY ME BEFORE I JUMP TO COURT FOR MILLIONS IN MY EMG TESTS SHOWING SEVERE DAMAGES.
(hidden)5. (hidden). (hidden)
2ND EMERGENCY CALL TOP URGENT. PLEASE PRINT AND DELIVER to CEO SCHWARTZ GOOD DAY SIR CEO PARDON ME FOR URGENTLY REQUESTING YOUR DECISIVE INTERFERENCE REGARDING: FALLING GLASS ON ME & MY KIDS: FALLING HEAVY GLASS DOUBLE-GRAZED DOORS IN RAOUCHE, BEIRUT LEBANON ON ME AND MY KIDS CAUSING SEVERE INJURIES AND BLEEDING------------------------------/// My family makes the following FACTS & OBSERVATIONS. 1. EMPTY 1ST AID KIT (ALCOHOL) TO STOP BLEEDING OVER HEAP OF DOOR GLASS ON FLOOR //////////////////////////////////////// 2. NO AMBULANCE ARRIVED, SO WIFE RUSHED ME TO EMERGENCY /////////////////////////////////////// 3. HAT PROTECTED MY HEAD FROM FALLING GLASS, BUT LEFT NECK STILL HURTING TODAY ////////////////////////////////////// 4. HANDS WERE BOTH STITCHED, SEVERE FINGER PAINS TODAY. HANDS ARE UNABLE TO PERFORM THEIR FULL OPERATIONS & FUNCTIONS TODAY - I AM FULL PROFESSOR OF INDUSTRIAL & SYSTEMS BIO-MECHANICAL ENGINEERING FROM VA TECH UNIVERSITY, Blacksburg, VA, USA ////////////////////////////////////// 5. I LIVED & LOVED BK PRODUCTS 20 YEARS IN THE US - SAFETY CONDITIONS OF BK-US. ////////////////////////////////////// 6. IN BEIRUT BK UNSAFE FOR KIDS AND FAMILY UNDER MESSED UP GM DANY'S CLAN. 6. IMAGINE BEIRUT DANY'S CLAN ATTEMPTING HOPELESSLY TO FALSIFY FORENSIC ENGINEERING AND SCIENTIFIC EVIDENCE CLAIMING DOOR WAS OPENED WRONG DIRECTION - SO IT BROKE!!! ////////////////////////////////////// 7. DANGEROUS STATEMENT IN WRITING TO ANNOUNCE AND PUBLICIZE "" IF BK DOORS ARE OPEN BY KIDS WRONG DIRECTION, WILL FALL ON KIDS AND SMASH THEM. ////////////////////////////////////// 8. I HAVE PICTURES OF DOOR HINGES ON THE FLOOR WITH LOOSE BOLTS (PICTURE ATTACHED) WHILE BK LABOR RUSHED TO SCENE TO REMOVE ALL GLASS & EVIDENCE. WHAT A CRIMINAL ACT THIS IS AND HOW MORE IMMORAL CAN IT BE !! BK LEBANON CLAN MEMBERS DO NOT PERFORM THEIR PERIODIC CHECKUP AND MAINTENANCE JOB!! ENGINEERING EVIDENCE: GLASS DOOR FELL BECAUSE BOLTS ON HINGES ARE NOT BEING CHECKED PERIODICALLY FOR SECURED TIGHT BOLTING THEREBY CRASHING ON MY HEAD & SHOULDERS AND SEVERELY HANDICAPPING ME AND TRAUMATIZING KIDS AND FAMILY. SUBSEQUENTLY I LOST MY INSTRUCTION WORK AT 2 UNIVERSITIES AS MY HANDS NOT ABLE TO WRITE ON WHITEBOARD ////////////////////////////////////// 9. WHEN BK MGMT INFORMED ME IN WRITING, I MADE MISTAKE BY OPENING DOOR WRONG DIRECTION WHICH CAUSED MY INJURIES, BLAMING ME FOR THEIR IDIOCY AND IMMORALITY, THIS BECAME AN EXTREMELY DANGEROUS SITUATION AND ACCUSATION OF SOMEONE WITH MY REPUTATION IN US, MENA, GCC, AND LEBANON (DEAN OF ENGINEERING, FULL PROFESSOR, AUTHOR & INVENTOR, SR. PROJECT MANAGER CONSTRUCTION RIYADH METRO TRAINS). I THEREFORE ESCALATED THIS CASE TO LAW OFFICES THAT RAISED LAWSUIT AGAINST BK. TODAY: 10. INSTEAD OF RECEIVING TODAY A +VE ANSWER - INVITING BOTH PARTIES LAW OFFICES TO WORK A RESOLUTION, I RECEIVED A REITERATION OF THEIR INSULTING ACCUSATIONS AND FACTS FALSIFICATIONS AGAINST THE VICTIM (ME & KIDS). CLAN PROMISED IRRESPONSIBLE ACTIONS AGAINST THE VICTIMIZED. AFTER MY LAWYERS RECEIVED THIS STUNNING WRITTEN RESPONSE FROM BK, DECISION TO FILE IN COURT SUING BK FOR TENS OF MILLIONS OF DOLLARS TAKEN. DECISION TAKEN BASED ON EMG REPORT RESULTS OF UNUSUAL LEVEL OF NOISE IN NEUROMUSCULAR WAVE SIGNAL ACTIVITY IN HANDS STEADILY PRODUCING NOISES WHEN AUDIO-AMPLIFIED AT STATE OF REST. REQUEST: ////////////////////////////////////// We reaffirm and reconfirm our demand that BK international proceed to immediately TAKE ACTION and pay for damages me and my family sustained. I give BK 1 working day (24 hrs) to adjust and correct the situation ////////////////////////////////////// Professor Dr. A. Alameddine Industrial & Systems Biomechanical Engineering Sr. Project Manager ////////////////////////////////////// (hidden) Http://www.nuclearization.net/
I am not sure how to take this experience, my husband has been looking for a job for 2 months. And he went to apply at our local BK, Due to we eat there now and then and they had big now hiring signs in window.So he went on line, and also went into the restaurant filled out an application went to give it to someone and they said sorry no one here is able to talk to u now,he said okay. A week later on a Thursday, they called him and asked a few questions, one, do u have any culinary experience, second was can u come in Saturday morning around 8am for an Interview. So he was prompt and showed up 5 minutes before 8 and said to the person at the counter that he was there for an interview. Bought a cup of coffee with his last dollar and sat to wait, as some people behind the counter kinda starring at him an hour goes by and no one spoke to him at all. he was upset and left, very mad. I don't understand if they need help why he wasn't considered to at least be interviewed, May be they are picking and choosing who gets a job. Sad in the world when u want to work and no one pays attention how capable people can be given a chance. Sad won't go here to even eat after have been treated so inconsiderate and disrespectful.
The general manager from Burger King 603 w Lafayette st in Laredo Texas is very rude to customers drinks alcohol and she reakes of alcohol and smokes electric cigarettes while she is working she is very disrespectful to loyal customers uses vulgar language she is very in professional have had very bad and awful scary experiences there with her at that burgerking don't know how she made it to be the general manager Burger King is lacking on the management side of things. I also tried talking to her supervisor located at 1419 Guadalupe st in Laredo tx also but he vas also very disrespectful raised his voice at me defending her did not even want to listen to me about what was going on with the expriance I had I felt that nothing was going to get done and is going to keep happen to innocent customers very disappointed almost assumed like he was having a relationship with her the way he defended her he said that she could do what ever the f***u she wants and if I had a problem that I have to go through him and deal with him outside I was very terrified and he removed his name tag and didn't want to give me his name so I couldn't contact cooperate office about what was going on I just left very terrified scared to death never wanted to go eat there again. You guys need to really take care of this because they are going to loose a lot of loyal customers that go to have a good time with their family's and eat good food. Sorry burgerking I've been a loyal customer for years grew up with y'all and are my favorite restaurant but because of my my awful shocking experience I was treated so awful and belittled degraded by your general manager at 603 Lafayette st in Laredo Texas You've lost a loyal regular customer always take my athletes my players I'm a local high school sports coach and take my players to eat there and order big orders for all of them there all the time I really love burgerking but not going to take my players no more don't want them to experience that and have to go through that what me and my family did I hope something get done because it very disappointing burgerking is thumbs down
Natalie Castillo was the G.M. Name avoid talking to her she is rude disrespectful and won't listen to you she ignore u and tell you to ask the other employees
This is not true about the G.M at 801 Lafayette st in Laredo Texas I made a mistake was mad at her for private reasons I apologize for my wrong doing didn't stop and think about the outcome it could have on her she is a very professional G.M there at Burger King and she is been there for years with no issues or problems against her no negative behaviors nothing she always performs her job duties and responsibilities the the best of profession and always meets and exceeds burgerking standard she runs the store very smooth and efficient with no problems the store runs great very nice environment clean smells good when she is thre working she dose not deserve to lose her job position because of my stupid mistake I made against her for not thinking I addmit I was wrong and i apologize to her and Burger King look into this matter and she deserves to have her job position back she did not do noting said on none of the grievances against her
Anything I would have to say about BK would be a compliment. Been going to one or another restaurant since about the early '60's, maybe a little earlier. My reason for contact is to ask a simple question about menu items now, then a similar question about the past. First, is there any chance of returning the beef ribs to the menu? I really like them when available, even though they're pretty expensive. Second, can you settle a silly bet? I seem to remember back when I was about 12-14 years old, our local BK (Orland, Fl) had a sandwich called "Jawbreaker". I remember it as a 1/2 pound flame broiled burger with chili on it. I loved them but most often couldn't finish one. No one else seems to remember them back then. Can you help? Regards and thanks, (hidden)
These people that work for u are just in there sitting there saying that the system down and come in 30 minutes I waited 45 minutes and they said the same thing when i went back and the employees are just sit in the lobby chilling beltway 8 and veterans memorial in Houston tx 77066
And my name is Calvin Sellars email (hidden) please contact me if u have any other questions
Burger King on hwy 150 in Winston Salem NC employees are dirty looking the restaurant is dirty I'm gonna report it to inspection division I'll be in touch with corporate office Monday 3/11/ 19
Help me "MAKE AMERICA GREAT AGAIN"
BOYCOTT Nasty Burger King and send them back to Cuba.