Terrible terrible company. Cable one bought out a local cable company in pottsboro Texas. Now it's excuse after excuse why they will not honor their advertised prices. Has been months!!!!! And no customer service!!!!! I'll go without internet before using this company and longer!!!
I have been a customer for over 20 years and I work in the IT field and I can say your tech support sucks. Sucks big they let my email get hacked from there server and want to blame me it said but I have started to look for a new provider
Good Grief - Corporate won't allow customers to get to them directly - take no responsibility for Errors related to billing - in four years got it wrong 50% of the time. - keep auto pay going with a closed account - like stealing and them make me the customer wait 30 days to return my mney they 'stole' Then another year send bills to wrong email.so I never reive and they sent to collections - another 30 days to corret on redit report their error for date entry error re" my email for final billing Billing Dept a DIASTER - ruinous - Corporate can't oversee - damage customers with no responsibility. - Greedy and incometent ! !
Worst company ever. They don't care about their customers. Here in our small town they take advantage of the fact that they are the only company that offer services here. But we are growing and we will leave this sorry excuse of a "company" as soon as new providers roll in.
Tom Might is a worthless CEO. He doesn't care about the Cableone customers or employees. He doesn't address any concerns brought to his attention. He forwards it off to his peon managers to do it and they don't follow through either. I'm guessing no one knows how to run a company, now that Cableone is its own business. Poor ethics!!!
I live in Grenada,Ms., built new house about 8 years ago and tried to get cable one to install cable for new house but they said my house to far from road (700'). I even offered to pay for running cable no response. So as time goes on I see last year they ran cable from road to the pole by my house.I contacted them four times and no response. I know you have small investment in the 700' of line you ran and wonder why you would not want some return on investment by supplying me service. Ready all I want is Internet and phone and believe you probably make more on that than you do TV. My address 1891 Perry Road, Grenada,Ms.38901.
Otis. Cable one has the worst customer service on the planet. I have tried for six months to get an expired credit card # deleted and replaced with the new one which is already entered on the web site. Cable one keeps billing the old chase card and they in turn have to notify me each month that the new card is not being used.