Mr. Griffiths i purchased a module home from you all back in 2010. I have been having insulation problems from the second year i've had it. Ever since the second year ive had to put plastic on my windows. Then this year it has gotten so bad with keeping heat in that my furnace kicks on every 5 to 8 minutes when the temp gets to 30 degrees. The plant out of Topeka,Indiana have been giving me the run around. They did send 2 contractors out and they said my vents were not regulated right which i knew that wasn't the problem.They insist that it's not a insulation issue, but i know that's false. On March 4th i had brand new windows put in, thinking that's the problem. But obviously, that didn't work. The temp does get nice in here, but in about 5 to 10 minutes it gets cold. About 3 years ago when the temp got really bad here in Ohio, it was horrible. That spring i took the trim from around the doors and windows and found out there was no insulation around them. That is very poor building. I feel that the plant cut alot of corners and put this thing together horribly. To tell me that its not an insulation problem is pretty sad. When the windows i had put in are very well done. There is no air coming in them at all. So the only solution that me and friends of mine have said is that its an insulation problem. I really hope you can get this fixed. Im a very unsatisfied customer. I would really like to hear from you and explain in detail what i've tried to do to keep me and my 6 year old daughter warm. When i get my daughter, i don't let her stay here when it gets cold and that upsets me and also her. Thank you for listening and look forward to hearing from you. My email address is (hidden)
Mr. Griffiths my wife and I purchased a Moduline Champion home from Moduline Industries in Penticton British Columbia Canada on Oct 6,2015. We are for the most part quite pleased with the home,however, there is one problem which Moduline refuses to address and it pertains to the incorrect placement of the kitchen island. The blueprints clearly show the island to be forty-two inches from the edge of the stove counter which would center the lights above the island as well as the kitchen table. The island is however fifty-three and one half inches from the stove counter. This placement error means the lights over the island and kitchen table are off-center by eleven and one half inches which quite frankly looks ridiculous. I presented this problem to Doug Willis - Customer Service Manager shortly after moving in and asked to have the island moved to its proper location but this request was rejected. I have since contacted Dave Edwards - Production Manager with the same request with the hope he would have more pride in the workmanship of his crew but to know avail. It appears the hole in the floor for the electrical wiring for the island was drilled in the wrong place and rather than plug this hole and re-drill one in the correct place they decided to just misplace the island. Any help you could give to resolve this problem would be greatly appreciated.THANK YOU.