I am filing a report. At 10:30 pm I took my wife out for dinner at the cheddars in Fort Myers Florida. We ordered the spinach dip sampler and it was really good except for the fact that there was a piece of a broken porcelain plate in it that I found upon biting down on. The broken piece was lodged in between my back teeth and the waiter just stood there while I dug it out. He then notified the manager (Scott) who asked if I wanted another one on the house. I denied the offer and filed a report with him. I could tell he didn't care while he wrote his report but I filed it anyway. He offered us a free dinner and we denied that also and he walked away. I didn't get his name so I walked back by the kitchen and noticed him laughing about it, laughing about how angry I was. So instead of doing something I regret I am going to sue this place.
I was served at Cheddars Resturaunt #0800 (MP: Michael Coller) on January 24, 2017 and had a terrible experience. From the moment I walked in the door I was met with unprofessional and incompetent service. The hostess were unaccommodating and could direct me to the table my friend was waiting at and rudely stated that I could walk around and look for myself. Even though my friend has JUST sat down to dine not 5 minutes later. I was later in the meal served the wrong drink by my waiter Tony. He came to the table and stated that he would fix the drink and charge me for the cheaper and incorrect drink because he had made the mistake.
When checking out he did not and charged me full price stating he never said such a think. He also charged me full price for a substitution and states "he was doing it correctly and could not do anything." The manager was not much better....he was able to comp the substitution correctly but stated a law did not allow him to rectify the drink even though it was the fault of his employee. Moreover, when checking Maryland State law I found no such law concerning the dispensation of alcohol.
The incompetence was inexcusable and a reflection of the downward spiral that Cheddars has been taking of late. I will also be notifying corporate of this terrible experience. Being told that I am lying and paying extra unnecessarily is inexcusable.
McDonough Ga. I think it should not be allowed for a place of business to allow people to set up a table and sell Girl Scout cookies. This is a place for people to go eat and not be bothered.
Please bring back the Sheppard pie, that is my favorite. I went to Cheddars last week and they said that they don't have it anymore, so I got up and left. PLEASE bring it back.
Hello my name is Tyrone Harris. I went to Cheddars in Owensboro, Ky. and I ask for shepherds pie and they said they don't have it any more. Could you please bring it back please. I left because they didn't have it.
2 seconds ago
This was our favorite restaurant so I chose it for my birthday dinner with 15 of my family members. I called to reserve a table in the evening before coming and was told to call the morning of the evening we were coming to assure the table. I called the next morning as instructed. I was told they did not take reservations but this was considered call ahead seating. I was also told that since it was on a Tuesday evening, it would not be too busy and they should be able to seat us right away. My Mother in law showed up before us and asked for the table that was for my dinner. They asked her my name and if it was for 16. She said yes that the table would be set up in a certain area once the rest of us arrived. Once we arrived at the time I told the manager when I called previously they seated us in 3 different booths. I asked what happened to the table we asked for so that we could all sit together, I was told it was given to someone else. My family was spread out in 3 different booths for my family birthday dinner. That is awful. Some of my family members came 15 minutes after us and there was already someone trying to sit another party at the 3rd table for us. Once my family arrived they had to stand in the middle of the floor until someone came to sort that out. Some of our food was cold, the drinks came very slow and then were not made right because there was only one bartender who ran out of rum we were told. This is no longer my favorite restaurant because of the way were jerked around. The manager did offer to give us a free appetizer or dessert per table for our trouble. The server was perfectly fine but the rest left me very upset and ruined my birthday dinner. Next time we will go somewhere else.
On December 29 my family and I was sitting waiting to be call for our seat ,this incident that I observed happen at the cheddar in Fayetteville n.c , one of your waitress came out very angry because the family that was leaving the restaurant only gave her a $2.00 tip she wen after that family and very angry she yell and actually tell them how she felt about a two dollar tip. Inmediallety my family and I decided to leave,now I wonder what type of employee would do something like that ,and do you screen your employees before hiring them. I would never go back to your restaurant ever and I hope that family does something about it!!!!!!
You'd be pissed off too if someone left you a really bad tip on a high bill. You probably never worked in a restaurant so therefore you don't know how its like.
Amen I hear that. People don't understand the process of tipping.
But it is still really rude
If you cannot afford to tip 15% do not go out and eat it is that simple as that.
Maybe the service was bad.
maybe you're just a cheap ass
So several months ago I called in the Columbia MO restaurant and made a complaint about the food, which they were very nice and said they were contacting the corporate office to resolve my dissatisfaction. That was back in Nov 2016. Yes now FEB 2017 I still have not gotten anything, when I call the restaurant the manager said that he had no way of helping me, pretty sad. Very Frustrated and will not recommend this place at all and disappointed in their customer service in general.
Ang..the food was cold..dIDNT get cassserole till laer AND IT WAS ALSO COLD!! The waiter was too busy to serve us and the other server could care less and shoved our food on the table. Bad experience all around. WONT BE BACK!! MANAGER CAME AND COULD CARE LESS.
I usually do not write reviews, however I feel compelled to do so now to inform you of our experience on 2/14/17. We drove to Killeen, Tx. from Michigan to welcome home our grandson and his unit from deployment. The first meal he wanted was Cheddars. We were seated at 8:30pm and our food finally arrived at 9:50. They were out of the side I ordered and when asked what I wanted to order I declined, how long would that take? Our waiter never came to the table to check on our drinks let alone how were we doing. It took us an additional 15 minutes to get our bill and to go containers. I did speak with the so called manager and she had nothing to say. Customers were standing in line to complain to her and like myself got nowhere. I hope my grandson and the rest of the troops in this town boycott this restaurant.
The Cheddars on 20 n Hampton is very unprofessional!! The manager do not treat customers with respect! We had a big party and the manager was very unprofessional he told us to our face that he didn't want to do a big party and walk off! We waited 3 hrs to get our food we felt like he wanted us to leave! We were more than patient with our server so with that being said our appetizers n drinks should have been free!! Thank you
Oh n this was the Dallas location!
Oklahoma employees didn't get paid...
We had no silver ware when we got to the table and had a salad and had to wait about 5 extra minutes for the roll
Fuck Cheddars, I will never visit there again and yall bitches should close every one of them basters down!
You know I really had a bad experience today with cheddars I ask for a backpack that I had forgot a week ago I did call the same day when I noticed it and gave them my phone number and the manager told me today they had donated it to starvation army and it was nothing they she can do .... so I asked can you take a plate off since you donated something that was mine she should NO
I am an ex employee of the store in Shreveport, LA which was closed down with out warning. The reason for my contact is that I have not received my W-2 from this locatin. Can some please help. I can be contacted at (hidden)
I have not gotten mine either and I worked at one in texas
I just called and was given an email address to submit a request.
Can you give me the email address i am still waiting on my w2 also.