Shortened menu is so disappointing no onion rings, no soup and sandwich, no baked potatoes, and no dessert cookies and that's just some of the items that have dropped.
I am very pleased with your food it's excellent. The only issue I have is you have taken off the meatloaf, please put it back on your menu.
do not do business with them! We repaired equipment and they have stillnot paid us 10 months later.
Keep getting different emails to send billing EVERY time I call.
I love Cheddars Scratch Kitchen restaurant. I wish they they would build a new one in either Snellville Ga or Loganville Ga. These two areas which are not that far apart from each other are very popular crowded areas of Metro Atlanta. This restaurant would make a killing there.
Today on Saturday May 9th your employee in greenwood Indiana was very rude handing out curb side orders. I politely told her that the phone line was busy and I was trying to place an order and she replied with a very smart remark. She is very unprofessional and if she can't handle situations like this she shouldn't be in food industry.
Majority of my food was not good!! Salmon with a salad was pretty good and the crossiants were verygood. The family pack of chicken fingers was fried to hard and it tasted like seasonless bad grease. I tried to add the honey mustard sauce provided to change the taste, but it didnt work. Unfortunately, I had to throw away 14 chicken fingers, it was that bad. Maybe the chicken was old, but this is the wrong time to sell bad food when the community is trying to support restaurants during these tryingtimes. My sides were not included in my order at all! I told the manager, in addition to the chicken being fried hard and the restaurant had to be called to bring out my food after a long wait. I ordered and paid online giving the restaurant over an hour to prepare my food. The manager, she was very nice and offered a refund or a gift card from corporate. I elected a gift card, due to Covid-19. I didnt want to take money away from the business and I left a tip. I wish the refund was selected now and will eat my remaining croissiants for dinner! (hidden)79 order #
I realize this is a trying time & we didn't expect our Meal to be perfect..... However, BOTH our meals were unacceptable. My husband's ribs were not moist at all,& the sauce was just globbed on the top, green beans had a film on them, the lettuce on the salad was brown. My chicken wrap was horrible, I'm not sure what sauce they put on it but it was reddish orange and tasted like vinegar. Again,... I know this is during a Pandemic, but this is the 2nd meal that we have been dissatisfied with. This is going to hurt your business deeply if no one notifies you of this low quality of taste and performance. Please check your reviews and handle accordingly.
We placed an order over the phone at 5:45 for pick up on Saturday April 25, 2020. We were told it would be ready in 30 min.
After waiting for 2 hrs and 15 min they came our and said they would start order. They came out to car when we first got there and took our name and said nothing about order not being ready.
If they coukd not handle orders all they had to do was say so, but to make us wait so long when we are trying to support restraunts at this time of pandemic is unaccepable. I will no longer order or visit Cheddars Restraunts
This was in Mesquite, Tx.
I have had for the most part a bad experience in Fayetteville N.C. The managers are very unprofessional. My order was messed up. I was told by the manager that I would get a free remake. When I tried to redeem it the manager on duty would not honor it. He got went back and forth with me and even began to get loud. When I asked for someone else to take my order he said that he was the manager on duty and their wasn't anyone else. I am very irritated and appalled by his level if disrespect and horrible customer service.
Kim from Bel Air,Md. visiting in VA. I tried placing my order on the phone but it was constant busy. I circled what I wanted to eat, handed to only girl running around a packed parking lot. It was 7:02pm. I went to Smoky Bones to get a stiff drink back to cheddars 7:42pm I had to yell to get her attention she forgot to put my order. Said she would 10 minutes later yelled again this time she said she is trying Trying What!! Don't waste your breath
Danville Kentucky would not answer the phone during COVID-19 they have people sitting in the damn parking lot for an hour ordering their food online and then when you get your salad it's a little bitty container with nothing but lettuce in it and I'm super pissed
Wichita Falls, Texas location. Your current pick up system during the Covid-19 crisis is SUBSTANDARD. Y'all are putting your employees in danger by not having a good system for pick up orders. Nobody should even have an option to pay in any way other than online right now! The ONE waitor they had staffed was having to run in and out swiping cards and customers were having to use pens to sign. The cars were crammed together instead of spaced out with a space in between instead of spaced out, giving the waiter and customer no option but to her face to face! Apparently they were understaffed their the evening of April 10th BUT compared to the way Chilis has theirs fine tuned with a system right now Cheddar's was horrible!!!! There were violations left and right as far as our social distancing guidelines go. I feel SORRY for the wait staff there just trying to make money in such a scary time UNDER a corporation that obviously has no go plans for employee or customer safely in place. Ridiculous... These employees aren't hiding in an office or working from a computer at home like the rest of you and it's disgusting that they are paying the price for y'all's call comfort! TERRIBLE!!!!
Tried to take the survey but your system would not accept the ID number on my receipt Seems like fraudulent advertising to me. So F U
I was going to write a review about my experience in Hendersonville TN. I realized that you have a major problem after reading the other reviews, so I am not going to deal with it. My husband and I just won't eat there anymore. Your manager Dlllon ( maybe spelled different) has absolutely no people skills.
Cheddars I 10 in San Antonio Texas has the worst management staff I have ever see and there kitchen staff sucks the food is way over seasoned and over cooked went there with my wife a 2 kids my 17 year old daughter got the salmon and it wasn't even cooked then they took it back and brought a second one out and it wasn't cook the rice had no flavor I would fire the managers and cooks if this restaurant had my corporate name attached to it
Just want to say the food is great and the servings are pretty large. But other than that the place sucks!.. it took forever to get our appetizers and the people behind us left because it took so long to get their food. There food was brought to the table before ours and we ordered before them. The food runner didn't even know that they had left. When we complained to manager who SUCKS as a manager all she did was make excuses!.. never apologized for the delay and just kept arguing with us. Once we got our food the manager never came over to check on us. She should not be a manager the place had a 15 plus minute to wait for a table even though there were many table empty!... I will never recommend or go back to this establishment again!.. This restaurant needs a lot of work starting with better management!..
We were at the Cheddars in Wellington Florida
Linda M Eason- Rowea
My family and i attended a cheddars in pigeon forge Tennessee. On march 1st their were six of us with two being children we had our meal paid left a very nice tip and walked out the server ran us down in the parking lot to complain that our tip wasn't enough and wanted more. I went in and ask for the management the gentleman was very nice. But all he did was pull her aside and talked to her. I was not to happy that's all he did. But not any of my family will be eating there again
Cheddars has always been my favorite restaurant here in Cookeville, TN until recently. The menu has changed, and I was very disappointed to learn that Cheddars is no longer offering discounts to senior or our military personnel. This is appalling! I won't be having any more meal at Cheddars until this policy is rescinded!
Is there a chedders in new york state??