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Cheddars

Rating
1.078478
Web
http://www.cheddars.com/
Address
2900 Ranch Trail
Ivring, TX
75063
Phone
(214) 596-6700
Fax
(817) 571-5841
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Disappointed in MO - 2 h 30 m ago

0

My husband and I ate at Cheddars for the first time a few weeks ago. We were not impressed and actually just very disappointed. We ordered the chips and cheese for an appetizer which didn't come out until after our meal. It was luke warm but ok we ate it. We both got chicken tenders for our meal, they came out before the appetizer and were just cold. The manager came over apologized and gave us the appetizer free, we had her feel the chicken and she agreeded it was cold. The kitchen cooked us new meals and we thought everything was great until my husband started choking on a bone he had in his chicken. Overall it wasn't good and don't plan to ever go back.

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Shawn - 1 d 4 m ago

I'm reading all these BAD reviews on cheddars and it seems like their all the same everyone complaining about party's and family not being able to sit together to celebrate birthdays its not fair to us as the customer paying our money that we have to sit at separate tables we went to celebrate my aunts birthday 12/10/17 and they told us we couldn't sit togather AND we couldn't sit side by side or back to baxk they would sit 5 in one section and 5 in another section that they only sit party's of 8 togeather so narrowed our setting to 8 cause to of the 10 where babies they still had a problem with that they didn't want to give us high chairs for the babies first off the hosts are kids between the ages or 18 and 20 they didn't know how to talk or explain things to us and they didn't know what they where doing I'm seeing a LOT of people saying their not going back to cheddars their losing a lot of business BUT I'm guessing none of this matters to cheddars because their not doing anything to correct this matter I think it's time to get the media involved by the way we where at the cheddars on 1960 in Humble

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Fran - 1 d ago

We went to cheddars in Humble 1960 to celebrate my BIRTHDAY there where 10 of tow of them where babies they told us partys over 10 had to be separated and we couldn't sit side to side or back to back so I told them two of them are babies so just give us a table for 8 high chair for the baby this is where it gets crazy I walk out side to meet a friend come back and they have a police in the section where they sit us and not understanding why as soon as my friend sits bown they rush over and tells us they can't server him so he left first of all they have these kids working as hostess DON'T know how to talk to customers OR know what their doing cheddars will NEVER see me or anyone I know ever again

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None - 1 d 17 h ago

0

We came to Cheddar's 9500 FM 1960 Bypass Rd. West, Humble, TX 71105 for a Birthday Dinner for a family member, long story short we were all seated separately. There were two tables behind us that were free and they refused to seat us together, after two hours no one was ever seated at those tables. The manager (Kyle) was very rude, he delivered the food and mine was suppose to be Honey Hot and it was Buffalo, he said "that doesn't look like Honey Hot" Then he argued and said "My General Manager said that it was Honey Hot!" and put the plate in my face and said "Do a Taste Test". I said no thank you it's clearly Buffalo you said it yourself. He came back hours later to take orders of additional people who arrived and after trying to place a order he said "I hope this is the last order because this is getting very difficult!" I will NEVER EAT AT THIS LOCATION AGAIN!!! You only get 1 chance to make a first impression and clearly mad a terrible one. A lot of my party did not eat because no one would come and serve us. The manager KYLE was very rude to my family, this was a day to celebrate a Birthday and it turned out so terrible. Warning choose another location.

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Lawrence Green - 2 d ago

0

I brought my family to the Cheddars at the location in Humble,Tx. The hostess clearly did not know what she was doing. First she was not seating customer in the order that they came in. We ask why customers that came in after us are being seat with the same size? She could not answer that question.We was waiting for 45 minutes. I as a retired military service member would go rather go to a Burger joint than to ever come back there again.

My contact information:

(hidden)

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Paul Rivera - 3 d 4 h ago

1

My family went to Cheddar's in Katy Tx last night. Sweet potato was burned. My wife's white fish was extra super salty. She couldn't finish it. We told waiter and he said oh sorry. That was it. Would have been nice for him to send manager over to discuss. Bad food quality. We were disappointed.

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Maria gonzalez - 8 d 16 h ago

0

I took my granddaughter for her birthday total in our party 4 adults and three children too cheddars in corpus christi 12/03/2017

We were seated quickly the young ladies we so friend. Well this is where it goes wong our server named tony which i later found out messed up our order with our drinks then took our order correctly the our drinks were empty didnt ask us for refills so we asked gim never recived the others then brought out our food but forgot the birthday girls food we are.almost done brings her food ok then time for the bill he adds drinks we never recived my sons chicken fried steak was nasty so i asked for the manger i told gim my situation so guess what the server comes and confronts me like why did you tell my manger walks like im the one that did something wrong well come to find out he was talking to friends while instead of doing hisnjob one of the customer stop my son and tells him he called.me a bitch i never spoke wrong to him i spoke to the manger at the end i paid my bill..but i will never go too this place again.

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Anonymous - 9 d ago

Cheddars Dothan, Al

Just pulled in for a lunch. Table was very wet. Asked for someone to dry it and set it up and was handed two Knapkins to dry it myself. We left.

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Alan Moss - 9 d 17 h ago

3

Why would corporate insist on putting a piece of paper under my Dijon mushroom chicken?. I have to cut the meat so I get pieces of paper with it.

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Tj - 20 d 2 m ago

I want the carrots back as a side

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Human Being - 11 d ago

4

They ARE BACK!!

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Concerned Family - 12 d 29 s ago

Owensboro Chedders stopped answering their phone today for some reason. We have family that works there and couldn't get them to answer either. Problem is, schools were let out early today and noone could contact the parent to let them know. Poor management. Sorry to say the least. Why on earth would a company refuse to answer their phones. Emergencit's happen without notice and if you can't contact someone in the store, what does that say about the people who run the place.

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Human Being on the Planet - 11 d ago

4

Please think about what you write and post before you do it. There are MANY possible reasons that the phones were not answered and "poor management" is probably not at all the problem. Perhaps water damage or birds got into the wiring or system and knocked the entire phone system out. I have seen that take as long as a solid week to repair in extreme damage situations. Now there are call-waiting features on every Cheddar's phone line. So while you are talking to a guest, writing down a To-Go order there will often be a beep in the receiver, letting you know there is another call coming in. If you hang up on your end before we finished with the call we are on, well, what can we do about that? Perhaps the place/site you looked up the phone # has it listed incorrectly. Maybe there was a gas leak and the building had to be evacuated, etc...etc...etc...

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Patricia Dudley - 12 d 18 h ago

0

Hello, my name is Patricia Dudley and I want to tell you about my experience at one of my favorite places to eat. It was sorely disappointing. I specifically went there for the great catfish that they have only to get something they decided was catfish. The manager tried to convince me that this was absolutely the same catfish and nothing has changed except they are now calling it "WHITE FISH". It was without a doubt the worst imitation ever. She swore and promised me that nothing was different and I tried telling her that whatever you are calling it that it most definitely was not the catfish that my Cheddar's was famous for and that there is no way this was the same fish. Needles to say she finally gave up and took half off for it since I tried to eat it.

I just want you to know what's going on. I'm in Georgia and I know what catfish is. White fish is not catfish. Even on the menu it says white fish.

I'm really disappointed in my Cheddar's and in that manager. I would love some feedback about this please.

Thank you

My number is (hidden) and I am almost at the point of not patronizing Cheddar's anymore.

I wish that you would take this fish off the menu and go back to the regular CATFISH "PLEASE".

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Anonymous - 12 d 18 h ago

1

I went to cheddar in Kissimmee fl ,I order Salomon there bones inside it stabbed me in my mouth I didn't know what it was until removed it ,I talked the service he just said what I heard of that until showed him the bones ,he said i will get a manager she took forever to come over ,I didn't realize she the because I had seem her standing talking to the other server at welcome station and other people from outside that I guess off that day and came in to socialize, she finally came I explained she didn't seem to care at all the server come over with a Salomon in a to go box no explanation nothing very poor customers service that was first time there not a great experience

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Could you please consider building a Cheddar's restaurant in Tifton Georgia thank you? The people have to drive 45 minutes to an hour to go to Cheddar''s. They love Cheddar's round here and if you have one in Tifton you'll probably get more customers. Because they won't have to drive 45 minutes just to eat what they like to eat from Cheddar's thank you. And if you build one here please consider me for a party time job. Thanking You in advance. My contact information Cell (229) 848-5499 Home (229) 396-5497 - 13 d 14 h ago

5

Could you please consider building a Cheddar's restaurant in Tifton Georgia thank you? The people have to drive 45 minutes to an hour to go to Cheddar''s. They love Cheddar's round here and if you have one in Tifton you'll probably get more customers. Because they won't have to drive 45 minutes just to eat what they like to eat from Cheddar's thank you.

And if you build one here please consider me for a party time job.

Thanking You in advance.

My contact information

Cell (229) 848-5499

Home (229) 396-5497

Let me know when you start on your plans to build in Tifton GA. They close down a JCPenney in the mall in Tifton GA that would be a great spot. They are closing a Kmart here in Tifton GA in January. That would be a great spot as well.

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Anonymous - 13 d 15 h ago

5

Could you please consider building a Cheddar's restaurant in Tifton Georgia thank you? The people have to drive 45 minutes to an hour to go to Cheddar''s. They love Cheddar's round here and if you have one in Tifton you'll probably get more customers. Because they won't have to drive 45 minutes just to eat what they like to eat from Cheddar's thank you.

And if you build one here please consider me for a party time job.

Thanking You in advance.

My contact information

Cell (229) 848-5499

Home (229) 396-5497

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Anonymous - 14 d 16 h ago

i have a location in NC i would love to have a cheddars restuarant. it is a college town, UNC.

need info

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Angry employee - 15 d 19 h ago

0

I am an employee at the cheddars off of George bush in garland and one of our managers treats us like complete trash, I was sick one day and throwing up and the manager told me if I kept getting sick he was going to fire me, I distinctly remember signing a contract saying if I was throwing up I needed to go home. When people are sick he makes them stay on and it's not okay and it's no safe for the other workers or the guests because they could get sick. Just tonight we had someone with the flu rolling silverware without gloves or anything! Please help with this horrid situation. Or contact my cell (214)491-0746. It will be greatly appreciated!

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A damn irate customer - 20 d 19 h ago

0

I am at the cheddars in Warner Robins, Ga. I have just watched the "manager" treat his employees like complete shit while giving a "customer" who told his neighbor at the bar that his whole intention was to get his meal for free which this idiot manager just gave him plus a gift certificate while the man sat here no more than 10 minutes. This completely disgusts me along with everyone else at the bar including the employees. This man does not deserve to run any type of establishment or be anyone's "boss". I can guarantee this so called manager with his short man syndrome will take it out on his employee. Nice, very nice. Would have never thought that this company would treat employees this way.

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Anonymous - 16 d 27 s ago

Do you happen to rememeber the name of the manager?

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Anonymous - 17 d ago

Please bring to North Port Florida!!!

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Deborah Manning - 18 d 45 s ago

1

I just got home from eating at Cheddar in Brunswick, GA. I have never had this kind of service before. We got in there about 1:30pm. Our check was printed at 2:58pm. We had to watch an hour or a little over for our food to come. Our waitress got smart mouthed right from the beginning. She said no one said anything when she greeted us, but I know for a fact that I spoke. She was more interested in talking to the people behind us than she was in taking care of us. She made sure they got their drinks, salads and food before we did. She even sat down and talked with them while we were still waiting. When I told her we had been waiting for an hour she said it wasn't her fault. She was rude and very unconcerned. After I complained another girl brought our food in just a few minutes. The regular waitress didn't come back until it was time for the checks. We had to wait for her to bring the checks and then had to wait a while to get our cards back and our receipts. I have eaten at several of your restaurants and have never been treated this way. The waitress was black and the people behind us (that she sat with) were also black. I don't know if that had anything to do with it or not, but she made us feel Ike it did. I'm not sure if I will go back or not. If I do it will be a while and if it takes that long again, I will just get up and leave. There are plenty other places to eat so I don't HAVE to go there. The name on the ticket is TRESA T.

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Gene - 21 d ago

0

I have gone to the Cheddars in Albany Georgia and both times it was a disaster, the first time our food was on the shelf for over 30 minutes complained to the server and he more concerned about listening tom the music because he kept making moves like he was at a dance club; when we did get the food it was cold and I complained and the manager came over and asked me what was wrong and I told and we left he said the next time we come he will ensure our food would be great and that the food would be on Cheddars; just the same thing my food was not what I ordered my wife's food was not what she asked for and most of the table next to us were 4 young people sleeping with their heads on the table. I complained to the manager she said that was nothing wrong because they were not bothering anybody, I told her this was a family dining place and the image and impression I received that this Cheddars does not care about their customers and has no customer at all. When this Cheddars opened it was the best, however it has gone done hill in a heart beat too bad but I am not the only person that feels that way. The service and food are very bad.

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Landa - 22 d ago

0

I went to the Cheddar's in Columbus Georgia and for one they had very bad customer service me and my party was standing at the front for 10 minutes before anyone asked us if we need any help three employees stood there and engage in conversation way before they asked us if we needed any help or if anyone had already helped us then we finally got said and ordered power drinks and food I got my food and it was not the way that I ask for it then I ask for the manager sent my food back my party was already eating their food and by the time I got my food they were done so I said I didn't want the food anymore and from my knowledge you are supposed to have common courtesy and my mail should have been free I wouldn't recommend no one go to the Cheddar's in Columbus Georgia because they have very poor customer service in communication with customers is the key

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