The Ford Motor Company has taken a stance and decided to support the NFL and the protests by the professional athletes. What say, Chrysler??
I have a 2007 Chrysler Seebring Just blew with 12 feet high of flames. It has been a week as of tomorrow and I have called twice each day and no one has returned my call.. This is unbelievable. What do I have to do or does anyone have a number or address I can call about this. I am so grateful that no one was injured. I would think twice before buying a Chrysler if this the support you will get, especially when in circumstances like this.
Dear Chrysler Corporation,
I was told by someone in the auto business (retired) that you might be interested in a success story.
I purchased my 2001 Town & Country when it had 23,000 miles on it and It went through 4 children and a couple of trips. However rough as it may be looking currently with rust becoming a bit of a problem, I am currently still driving it with 305,000 miles on it. It is getting stubborn with a bit of problems downshifting but other than that, basic maintenance and a little prayer has kept me on the road all these years. My hope is to get through the winter as I am trying desperately to save some money for a new/used car. I have recently replaced the struts, rooters and brakes, a motor mount and sway bars. It has had a minor oil leak over the last year and a few problems with fixing the power steering hoses. Overall, it has been dependable and starts every day! I drive to work about 10miles and home again with a car that keeps on running. I live in Wisconsin so the weather isn't always my best friend but even to this day, it handles well on slippery roads. I have been blessed and wanted to share with you that I never new a car could or would run this long with this many miles on it! I plan on getting another Chrysler in hopes of a dependable car long lasting car again!
Lowes Kitchen Cabinet Specialists
I have a question. We own a 2015 Dodge Durango and we love it. Runs great, good fuel economy, very good fit and finish. Yesterday (Sunday) I got in my car to go home from church and it wouldn't start. The dashboard had a message "No Key FOB Detected". I had the key fob right next to me and there was no mobile phone nearby. I checked the key fob battery and it was fine. After locking and unlocking the car several times and hitting the panic button, the car finally started. I came home and tried the spare key fob and it had the same problem. I replaced the batteries in both fobs and so far it works normally.
Here's my question: If I were to accidentally drop the key fob in a mud puddle and the battery shorted out, how would I start the car? I went to the local Dodge dealer today and they told me that the older Durango models had a removable cover on the dashboard start button and that you could use the key fob as a key to turn the engine over. What about the 2015 model? I find it incredible that you would design a car that is totally dependent on a small, portable, battery operated key fob to get it running. My wife and I go on trips to national parks that are hundreds of miles from a Dodge dealer and where the key fob could get lost or damaged (like on a camping trip). Are you telling me that even though the car is fine, I won't be able to start it and would have to have the car towed hundreds of miles just to get another key to get it started? That's absurd.
I am curious, have you ever received a response from this message?
With these newer cars and the "keyless go" this is a problem...most times if you get an error like that you can hold the fob flat against the START/STOP button. And after about 30s or so it should "see" the fob and let you start the car. Now as far as a "hidden key" for a manual start I do not know. and if the above "trick" doesnt work to clear the "no fob detected" try unhooking your battery wait for approx 1 min then hook it back up and it should "clear its brains" out enough to let the car start.
Got a new 2015 200c AWD for my wife she loved it. now it's 2017 car is shit recall after recall now the trannie is bad . I have been a dodge man cent 2005 never agen got rid of my 2014 ram 2500 HD crew for a 2016 GMC HD 2500 crew best thing I ever did .
If thay fix this 200c its gone sick of the problems my wife and kids don't have to die for me to open my eyes . RECALL THIS ISSUE CHRYSLER AND FIX RIGHT STOP HIDDING MAN UP . YOU BUILD SHIT NOW TAKE CARE OF IT !!!!!
STEVE O'NEIL FROM NY
I also have a 2015 200c. Chrsyler had been deceitful from the beginning. They do not want to take accountability and responsibility for their screw ups with the engineering wih this vehicle. My vehicle has been to the dealership more then 22 times for same issues. They failed to resolve issues under warranty and issues thats is currently under warranty. My 35,000 vehicle value has diminished due to all the problems with this vehicle and also due to the fact Chrsyler decided to discount this make and model. I will make sure they take accountability. It's sad how Chrsyler is doing it's customers. Word of mouth and blogging is going to definitely hurt them. Do not stop sharing your experience.
i'm having problems here in Marietta GA with Ed Voyles Jeep dealer service department. I dropped my vehicle at the service department on Thursday, at 9:45 am. My contact person, Christy was not at work on time, so the service representative helped me to get checked in. no one called me that evening with any up date on my Jeep. i called the dealership and asked to speak to someone in the service department. A man got on the phone and said that when someone brings a car in and when it's put on the diagnostics machine and when it doesn't come up with any information we usually keep it for 4 days to find a problem. I said to him, WELL THAT'S A PROBLEM. He told me to call back tomorrow. I still didn't get any type of call from the service department on Friday morning, so I called the service department at 1 pm. The service department girl said that Christy was on the phone, i asked for a manager, she said the manager was on the phone. I got frustrated and asked for a service manager again, she said that the women manager is aware that i'm on the phone and that she would be with me in a few...... the same girl who i was talking to picked the phone up and said " the technician will look at your car the first thing in the morning. I was hot and frustrated and told the girl to put on the manager NOW. I said trust me , you don't want me to come up there and make a scene. They still had me on hold and someone from Ed Voyles was on the other line. the managers name was Thomas, I explained to him what happened and who i spoke to that Thursday evening, he said that's not our policy to keep someone's car for 4 day's. I also said that Christy should have called me back to give me an update on whats going on, he said she should have and that he will talk to about that. The manager said what"s going on with your car. I told him, he said he thinks he knows whats going on. He said he will get the transmission guy and they will take the jeep for a test ride. Thomas, the manager said to give him an hour or so and he would call me back. Guess what, the manager Thomas never called me back. I wasn't surprised, I think Ed Voyles customer service stinks. SO, I called and asked for the Thomas boss, he never came on the phone............ I boiling now, low and behold Christy picked up the phone and said Mr. Remsing, i just called Thomas on his cell phone and he said he forgot about me............forgot about me...... ironic..... he told her to tell me that its not the transmission, that they'll have to give it to their engine guy on Monday. WELL MONDAY CAME AND WENT, NO CAR , NO PHONE CALL TO LET ME KNOW WHATS GOING ON. I called for the manager Thomas, they said he was busy and put me though to his voice mail, HE NEVER RETURNED MY CALL. REALLY......I'M GETTING A LAWYER, I'M CALLING CHANNEL 2 NEWS, I'M PUTTING ON SOCIAL MEDIA NOT TO BUY ANY CHRYSLER PRODUCT'S BECAUSE AFTER YOU BUY IT THEY DON'T CARE ABOUT YOU ANYMORE. I'VE BEEN ON THE PHONE TO THE CHRYSLER GROUP COMPLIANT DEPARTMENT AGAIN, I PUT A COMPLIANT IN FRIDAY NIGHT, WITH NO HELP. THEY TOOK A REPORT AND SAID , THEY WILL CALL THEM MONDAY. I WILL NOT EVER, EVER BUY ANOTHER CHRYSLER PRODUCT AGAIN.
I am experiencing similar issues with chrysler corporation. The CEO is paid over 11 million dollars, of our hard-earned money, annually. The government bailed-out chrysler corporation in order for them to continue fraudulent activities and take from the poor /hard working people.
The chrysler, jeep, dodge dealers in Central Florida are horrible people. There is no such thing as good customer service within chrysler, jeep, dodge. There is no such thing as a valued customer within this company. It does not matter which chrysler dealer you go to because they are all under the same corporate office. Their representatives are unethical cold and non-caring. Look at the complaints from all over the country.
You may be able to afford the car payments but you won't be able to afford the repairs when they refuse to honor their warranty.
Stay away from any cars chrysler, jeep, dodge, fiat makes or sells. Their corporate office enables their dealers /mechanics to lie, cheat and steal from their customers. There is no integrity, no code of honor and no code of ethics within this company.
Buyer beware! You will be putting your family and finances at risk. This company does not care about people.
I am curious to know if you ever received a response as a result of your message on here? I am having a MAJOR issue with Chrysler right now and need to decide if posting here is a waste of time or not.
I have also had problems with the same dealership and Gwinnett Chrysler. They are a fraud and scam. They work with Chrysler to misdiagnose your vehicle to attemp to place the cost on you. Report...report...report and get you an lawyer
I had purchased a dodge ram 1500 from port jervis automall in Ny I recently got locked out of my vehicle only to find out that the deal had gave me thoise wrong set of spare keys it had belong to another vehicle so I had to spend $200 to get a locksmith to come out to unlock my truck after I called the dealer to explain the situation that I had bought the truck from them then told me that there was nothing that they can do are you serious I spent $32000 on a truck and another $1200 on that phony warranty and they tell me theres nothing they can do.
11 days ago I purchased a 2017 Dodge Journey and on the second day of my purchase my tire blew completely out. After speaking with and being assisted by the D.O.T. I was informed that the tires were not good and that they should be replaced. I was given the run around for five days with the truck. I was told that I had to purchase my own tires after not having the car 24 hours. I was completely disappointed at how the employees were trying to handle the situation and me. I have never been so disappointed in all my like with a company. I raved on and on at how my first experience with Chrysler was so great on FB and referred many persons to you all. Clarrance did and awesome job with assisting me with buying the car. However now I'm having more issues with the car. It's dragging to pick up speed, it pulls to take off at times, and lastly but not least the car has cut off on me multiple times. I have gone to the dealership to speak with managers and they have been so inconsiderate and rude. I have taken multiple persons with me to see how I have been treated and the run around I am getting from your company. I never in a million years thought this would happen to me with my first time car buying experience. Hopefully I'll here back from some soon! Again I've had the car 11 days and most of those days the truck was at the dealership. Your mechanics told me the car would have to have 38,000 or a sensor on in order for them to even check it. Nothing has been done as of today. I don't want to have to take legal actions I just need to get out of this car and taken care of properly. (Atlanta Chrysler Dealership) my (hidden)
I recently purchased a 2016 Dodge Challenger. I love this car. Evidently, so do rodents. A rabbit chewed the wiring harness in two weeks of the car being here. I have talked to several people that are having or have had the same issues. The dealership said 3 cars came in on the same day with rodent damage on the wiring harness. I was told last night that a friend has dealt with this since 2009. Another story was from a loan officer at a US bank. They have two Chargers and dealt with rodents chewing the wiring harness many times. I remember a few years ago in Phoenix airport parking lot, that after being in the parking lot for a few days, the owners come to retrieve their cars and they wouldn't start. The majority were Toyotas. After some sleuthing, it was discovered that rabbits were loving the wiring. It was wiring that was soy bean based. I am sure this is the same problem with the wiring on these Dodge vehicles. I can not believe that Dodge does not know this. Will it take a class action law suit to force them to change the formula for the insulation on the wiring harnesses? How hard would it be to make the wiring taste really bad? I have two other vehicles sitting right next to the Challenger and not given a second sniff. Every dealership I have contacted have numerous cars come in with this issue. So I feel that ignorance is not a valid excuse. I love this car and have no desire to get rid of it because of this problem. How many are out there with the same problem. Make it a warranty paid problem if nothing else.
Please help! Bought a brand new 2016 ram 2500 4x4 6.7L. Truck had a bad sir noise at speeds over 40 mph. Dealer has replaced numerous parts and pulled the dash board out twice with no luck of solving the wind noise ! Chrysler customer sevice has lied multiple times and don't help me out at all ! I just want a truck that doesn't whistle!!.... only 5,000 miles on it after owning it for a year!! Please swap my truck out with one that doesn't whistle!!
Had found different invoice (Amount) for the same vehicle. I had personally received invoices with different engine number and other details. Moreover had noticed that Invoice amount submitted at RTO office is different from invoice given to bank for loan disbursement and with customers.Unfortunately i am also one of his customer trapped by the dealer principal Ms K.P Automobiles, Ranchi, Jharkhand -India. He is manupulating and frisking the invoices which i feel is illegal and punishable in any court of justice. Would request to check recent invoices generated at the firm and i hope will get ample of proofs and records, Also one of the senior employee of K.P Automobiles, Mr Abhishek Choudhary is asking for money against different color of Jeep Compass vehicle and its early delivery. I also had to give 10,000/- towards the same for getting early delivery of the vehicle Jeep Compass. Abhishek is arranging the delivery of Jeep Compass to customer who are giving him extra money. Since i am resident of Ranchi and i know that he is associated with Fiat since long and if continued, like Fiat will tarnish the image for Jeep as well. Request not to probe my identity but do the proper investigation from your end so that can get proofs for the crime that he along with dealer principle are doing. Kindly take action so that other customer should not suffer. I will revert and give feedback on a regular basis. If not addressed, will escalate the matter at its highest level that includes PMO. Always, against the corruption in the nation..............................................
I have 2010 dodge ram 1500 I had I in the shop about 6 months ago for the c.v joint front 4 wheel drive was replaced I was coming back from cryptic crispy texas. When the c.f. joint started to come out it cut into my tire. I had to pay 400.00 $too get it back home the dodge told me to take to the first dealer ship but but I live in Brookshire Tx. Are they going to make me pay 2300.00$ again this not the first time it has been in the shop it has not worked right they keep till me it fix but it not
There's a repair shop in yadkinville North Carolina that claims to be able to work on dodge vehicles they are yadkin car care. My son drove his 2005 truck to them with a fuel leak got a 1350 dollar estimate while they were working on it the computer and fan clutch failed total bill 2700 dollars just wanted you guys to know how you're being represented in yadkinville and makes your vehicles look bad will never own another dodge because of this. I am very unhappy and feel taken advantage of
HELP! Just came back from my Dodge service station. I took in my Dodge Durango Crew 2013 because my headlights decide to work one day and the next it does not. It seems that the lights are taking turns to work or the lamps burn out. They told me "check head lamps inop test found harness plugs and socket getting very hot needs harness ends and sockets and bulbs. - the cost $ 585". I asked why there would be wiring issues with a basically new car. O they do not know. But they unplugged everything as it might start a fire. Is this a know issue with the Dodge. How do I get this fixed? How will Chrysler pay for this? if this is a known fact surely it should be on recall? I see multiple electrical / wiring issues with the Dodge Durango. Is the company avoiding a recall to fix all these issues? Fall is here, do I drive without headlights? What is Chrysler going to do to address this issue? Do I drive without lights or do I risk the car burning out?
We bought my husband's dream truck - 2016 Ram 1500 - from Carmax in January. One of the incentives to purchase was the remainder of a 36,000/3 year warranty. About 3 weeks later, the check engine light came on. Took it to our local dealer and they did an oil change. About 3 more weeks the light came on again. Took it to another dealer and they said a head gasket was blown! But not to worry as it was covered under warranty. Good. 3 weeks later Hurricane Irma chased us out of Florida to Tuscaloosa, Alabama. Ran great all the way there! Next day the light came on again! Took it to Carlock Dodge in Tuscaloosa. Needs a new engine, they say, and Chrysler will NOT cover the repairs as it appears the truck was driven under "extreme conditions". And we can't have the truck back as the engine is shot...unless we pay for it! We are fairly poor folks - I am 55 and just drive the truck 5 miles to work as a letter carrier. My husband is 62 and retired. In the 6 short months we have had custody of this truck, we have taken it to dealers 3 times! Does that sound like an "extreme condition" situation to you? But because we were shell-shocked in a strange city - Hurricane Irma was destroying our home and we didn't know how we would get back without our truck you kept! - Carlock said the only solution they could find was for us to trade in the lemon on a new truck. So in order to get back to our damaged home and life, that is exactly what we did. It IS a lovely vehicle, but here's the thing.. our truck payments DOUBLED from 500 a month to 1000 a month! I know 500 a month doesn't seem like a lot, but it is a lifestyle changer for us!! So when I called your ironically named "customer care" number, Audry says "well, the dealership service departments honored the warranty the first two times you brought it in. So all the "extreme condition" driving must have happened during the last 3 weeks you had it before bringing it to Carlock. And besides, you no longer own this truck now (we traded it in) so you no longer have a claim on this truck." !!! We wouldn't have traded it in - my husband loved that truck! - if you had just honored the warranty that came with it!! I am SO disillusioned with your company. We try to buy American whenever we can. It used to mean something. Companies used to stand behind their products. It is manmade, after all, and an occasional lemon happens. But it seems to me that it is only about the almighty dollar. To hell with hard-working folks, right? After all, you win - you sold the SAME truck twice to the same dumbasses and you'll get your money, won't you? Carlock wins as they get another sale. I bet the salesmen are high-fiving themselves still! They really got over on those two rubes from Florida. Carmax wins because they unloaded a lemon. They had to have warranty work done on it before selling it to us! Yes, the only losers - once again- are the consumers. When the Carlock guys were extolling the virtues of this new truck, one of them was this great 5 year/50,000 mile warranty! Can you imagine how I feel about that?! What good is a warranty that won't be honored? I keep hoping somebody will step up, step in and make this right. I'm not asking for more than we deserve. Just wanna get to work in a reliable vehicle I can afford! Is that too much to ask? i'm not nave. I know you guys can out-lawyer me. I have grandchildren. When I tell the story of Hurricane Irma in years to come, do you want to be the hero of the story? Because right now you are the villain. I would LOVE to change that. Please help us. Please.
I purchased a 2015 thD0DGE JOURNEYat Whites auto mall Doge and Jeep in Roanoke Rapids N.C feb.2017.with
9,000 miles after driving it for one monnth I found the drivers seat was so uncomfortable my right leg becomes numb
so I decided to trade it,all deeealers said there was so much negative equity like $11,000.00 so it was impossible to tradite'se.
The sales people at Whites I call them gypsy sales people brought in for sales. I was told it was a bargin. I feel
they sold me a car not worth what they charged and I traded in a 2014 corrola with only 13,000 miles on it I feel they are not an ealerdealer ship.
I have been a Dodge customer for many years driving Dodge mini vans and always happy with them,any way can you
find a Dodge dealer that will take this journey in trade and not have me loose any mor money then I have. I do not care
if the car has higher miles or an older model
I have just got a recall notice on 3 items that was posted in 2015 that means it was sold to me with out the items being fixedehicle .This was there company car being driven by an employer it was never sold to any one but me.
One of the recalls that was not repaired before being sold to me had a risk of crash or injury to vehicle occupants
also the second one may have the same risk of injury and no one at the dealership did any thing about it
and never mentioned it tome
What kind of a crooked dealership are you trusting your cars to be sold to customers
I do hope to hear from you soon as how to correct this awful mess I was put in.Dorothy Linden Warrenton NC
We bought a 2016 Fiat 500X from the Allen Samuels dealership in August 2016. The car had approximately 60 miles on it. Beginning around December/January 2016-2017, we began to have a repeat of the same problems. The car had accumulated around 4,000 miles at the time. Since that time, we have had 7 loaner cars and the car has been in the service department more than we have had the car in our possession. It is now September 2017 and the car has some 11,000 miles on it and we just picked it back up from the service department, yet again.
We are asking the dealer to buy back the car as the vehicle, by law, is considered a lemon.
The Chrysler corporation sent a representative down to evaluate the car. Sam and I were not informed when the person arrived, nor did the representative of Chrysler bother to have us present during his 3 hour evaluation of "our" car. Furthermore, I am concerned that if we were not included in the evaluation of our vehicle, how honest the Chrysler representative would have been in the evaluation and wonder if he might have even tampered with the vehicle since the evaluation was done in such a privacy setting without our presence.
Chrysler, and Allen Samuels alike, refuse to abide by the lemon law guide lines and continue to provide an unethical practice while their slogan says, "come by let's be friends." I have never encountered a dealership so eager to use this slogan to trick their customers into thinking that Allen Samuels has any interest in providing the customer with quality service or care. Especially since they have a responsibility to replace a vehicle that they sold a customer that turned out to be a lemon.
While the Area Manager and Chrysler contemplate whether or not they decide to buy back the lemon they sold us, I hope they consider the fact that the way they treat their customers, determines whether or not they will keep them.
I went to Puerto rico I rent 2017 dodge Durango; I am a mopar fan I love the truck but I have a incident with rear tail lights they have sharp corner and I get cut with that I have pic for my injuries and the place on the tail lights I think is something you guys need to take a look if a child get closer something bad get happen