Information, reviews and public commentary for US companies

 

Church's Chicken

Rating
0.667558
Web
http://www.churchs.com
Related
Cajan Operating Company
Address
980 Hammond Dr. Ne, Ste. 1100
Atlanta, GA
30328
Contact
Anthony Lavely
Role
EVP and CMO
Phone
(770) 350-3800
Fax
(770) 512-3920
Employees
5,000
Twitter IDs
@ChurchesChicken
General profile image

DEE - 5 d 6 h ago

0

I went to Churches Chicken on El Cajon Blvd, in San Diego, CA and ordered a 2-piece chicken MILD, corn, coke, and a peach cobbler. I get home and feed my toddler the chicken. The child immediately screams that her mouth hurts. I taste the chicken and it's SPICY. I call back to the store, talk to Johnny the "assistant manager" and explain the issue. First he says, "We don't have spicy." I continue ... You gave us spicy. Then the story changes, "I filled that order and I put mild in it." NO JOHNNY YOU DIDN"T. He says can you bring it back and I can give you another one. I state, I don't live around there -- take my name and when I'm in the area I will stop in. He says, "I have to see the chicken." REALLY JOHNNY, REALLY?! I ask for the head manager. "She's not here, she will be in later, I don't know what time, but she will be around here later." UMmm.... This is not a mechanic's shop - it's a restaurant. I ask, can you have her call me. "I can take your number, but I can't guarantee she will call you." I say, "Fine, I will just YELP you guys and call corporate." ... "You just go ahead and do that." << In the fine words of Johnny. Bad Customer Service

General profile image

Beachboy - 4 d 16 h ago

0

Dee,

Question, how many Church's Chicken fast food joints do you think there are in California?

Where do they get all that chicken?

They must need hundred of thousand of chickens every day to operate.

And that is only in CA. Multiply that with all the C.C. in the US and you'll looking at millions of chickens they need every day to stay open.

And that's only C.C. Think about all the other fast food joints and supermarkets in the US selling chicken.

Where are all those chickens coming from?

General profile image

To, the beach fairy - 4 d 3 h ago

There's no such thing as hundred of thusand, go back to fucking school boy!

General profile image

Anonymous - 4 d 3 h ago

Learn how to spell thousand dumbass.

General profile image

Sue - 2 h 31 m ago

0

Wrongheaded!

General profile image

Anonymous - 2 h 33 m ago

0

Lilliputian!

General profile image

Anonymous - 6 h 12 m ago

0

I came in to churches to order a smock house combo I was told it would be 20 min then after waiting I was looking at them the hold time they tried to give me chicken that was sitting there under under that light I told them I didn't want it so the older man that was taking care of my older dropped down more chicken I have never been so disappointed with the service I will not be returning

General profile image

Juan Ortiz - 4 d 8 h ago

0

I got the worst two chicken leg at the one on Ayers St. In Corpus Christi. They were like the cooked then yesterday. I have a picture that I can send you, if you give me

A phone number.

General profile image

G.Franko - 4 d 5 h ago

0

Juan Ortiz, are you sure they were "chicken legs"?

General profile image

To, juan - 4 d 3 h ago

Hey Juan, that wasn't chicken man, it was the leggs from a turkey buzzard. Maybe!

General profile image

B22 - 8 d ago

0

I have never been spoken to by any person especially someone speaking to a customer and when I say someone I mean the MANAGER @ the st Joseph, mo location like I was just spoke to just now. We had a big order a few weeks ago late at night after a ballgame. We ordered gizzards was pulled forward to wait on them and waited 5 to 7 mins. Get our order get home and we don't have the gizzards. So I call and politely tell them and the manager is super nice and tells me he knows we didnt get them and ask if we can get tonight or want to get some other time. So I said we'd get a different time. He takes my name down and says just tell them my name when I come in and it would be taken care of. Fast forward to this evening, my husband was going to go grab dinner from there and I wanted to let them know he was going to be picking the gizzards up that are under my name.. the manager says well do you have a receipt and I said well no he said he'd just take down my name and I'd be good and he blows up, I MEAN LITERALLY screaming at me. It goes on for a good 3 mins. So I get off the phone and immediately report it to corporate meanwhile, he calls my phone THREE times while I'm on the phone with corporate. After I'm done talking to corporate he calls yet again, I answer and he says we have them ready for you.. I said I've already reported you, stop calling my phone and hes trying to interrupt me the whole time and I just hang up!!! I am seriously mind blown(I truly believe I was speaking to the same manager on both occasions) I just dont understand where customer service has went, sickening!! The guy needs to lose his job if hes going to treat others so terribly over something as simple as that!!!!!!!!!!!!!!!

General profile image

Linda Hernandez - 9 d 8 h ago

0

the bourban chicken is smaller than a 2 pierce fried chicken... very disappointed in size of chicken. . it was fried to the point ir was almost burned... meat was very dry and tough.... I'm not ordering this again. .. and when i recieved my order no utensils were given to eat the mashed potatoes... poor poor service...

i went thru the drive thru

General profile image

Anonymous - 12 d 5 h ago

0

Very terrible service they treat their employees like shit. The manager was yelling at her employees for no damm reason and threatens them saying she will fire them; I watch the whole thing while I waited literally close to 35 minutes for a 10 piece all dark meal. Y'all really need to start investigating into your store 9710 Potranco rd. The female manager shouldn't be threatening no ones job because that is Retaliation. Very unprofessional of her and y'all need to take this matter into action fast because the way she treat her employees and the way she threatens them is uncalled for. Retaliation is a big thing there so take action churches corporate!!

General profile image

Tinydancer10@att.net - 12 d 5 h ago

1

I ordered your smokehouse chicken dinner and you should be totally totally embarrassed and ashamed of yourself for putting this out I smoked chicken there's nothing smoked about it and it's not even chicken it's a little half of squab my girlfriends cockatoo is bigger than that never will buy it again that's stupid

General profile image

Reginald Mapp - 12 d 10 h ago

5

I ordered 2 two piece specials for $1.69 on 7/9/2010 between 7:00 p.m. and 8:00 p.m. Before I entered the restaurant, I noticed the front door was propped open. I thought this was strange. However, when I entered the restaurant, it was so hot I really could not understand how the employees were able to perform their work duties. I mean it was very, very hot. Every customer who walked in the restaurant seriously complained about the very hot atmosphere coupled with the hot heat from the continuous cooking. Everyone in the lobby area were consistently complaining. However, I can truly say the crew that was working including the manager did not miss a beat, served with a sense of excellence and a sense of urgency. I do not know the crews' names. I really hope the corporate office reads these comments and truly rewards these individuals. I believe the address is 860 Donald Lee Hollowell Parkway, NW Atlanta, Georgia 30318. My name is Reginald D. Mapp. (hidden) and (hidden).

General profile image

Super Disgusted Customer - 13 d 5 h ago

0

Church's Chicken in Los Lunas, NM is by far super disgusting!!!! Not even kidding, the manager there has super poor hygiene!!! It is sooooo bad that I will never return there again. What kind of example is she setting?! especially working around food?!?! ABSOLUTELY HORRID!!!! you can smell Graciela from a distance... it just turns my stomach and I will not be going back. extremely disappointed... Its worth the DRIVE TO ALBUQUERQUE where their employees are clean and neatly groomed.

General profile image

Jack N. - 12 d 16 h ago

0

@ Super Disgusted Customer,

Isn't diversity wonderful?

Welcome to a South America Cantina/ bordello.

General profile image

Tresa - 13 d 6 h ago

0

Poor customer service, nasty attitudes & getting smart with the customer is ridiculous. That's what I experienced today & then my bombers wasn't fresh.

General profile image

Charles - 17 d 7 h ago

Need help getting check stub on line

General profile image

Paul Roy - 20 d 13 m ago

0

I recently purchased your Bourbon Black Pepper smoke house chicken it to say the least terrible it was over cooked and extremely dry way below my normal experience it was purchased at your location on state line Ave inTexarkana Arkansas

General profile image

Kim Canfora-Burnside - 21 d 6 h ago

1

Hello I was at your store 636 and received terrible service. I order a 7 mix and was charged 10.99 instead of 9.99.

They ran out of flour and white meat. The chicken they had left was doubled dip back in the flour and fried over again. They gave dark meat only and forgot my biscuits.

Please contact me at (hidden). My name is Kimberly Canfora. 1085 Jason Ave. Akron Oh 44314.

General profile image

Unsatisfied in Illinois - 22 d 9 h ago

0

After waiting 30 minutes for a 12 piece meal at church's on western in Peoria Illinois. I was told they didn't put in enough chicken. Apparently 12 x the 3 people waiting was to hard to figure out. So I left with no chicken and not even a sorry.

General profile image

Tamars - 34 d 6 h ago

0

I am at churches chicken on knight Arnold and Perkins where I'm been sitting in the drive through for 10 min No respond I had to pull up at the window and associate looked at me and walked off

General profile image

Anonymous - 22 d 12 h ago

0

Preach just like the one on third Street and fairway everyone needs to stop eating there immediately!!!! Saw roaches on the wall flies in the windows n not to mention the knats that was biting me n my baby omg I immediately left and nots leave out how unprofessional they are as long as they get paid they don't care was a very nice young lady I never seen before In all black with a natural puff running drive thru and asked if we needed help at the front counter while fixing food while the manager had to be was just standing around

General profile image

D.Gaither - 33 d 11 h ago

0

My Son went to Churches Chicken on Jan 29th. was given raw chicken ad had to go to the ER the following day. I have reached out to someone in corporate for several months no one will return my call. I even have a incident report form the store manager yet and still no one will talk to me this has been going on for months now. I have kept record of every call I made to corporate. I will not encourage anyone to eat from the Charlotte location. This should not have happen but I find it even more disturbing that no one would even talk to us or return our our call at lat calling's they said that the owner would be contacting me. I will not let this go and I will keep calling and writing about this as often as I see fit

General profile image

Anonymous - 22 d 12 h ago

0

See this is my point being I use to work for this filthy company sad it's in a total different state and the the same issues I also can't get in touch with corporate they don't care as long as the money keeps rolling in none of there food gets Temp chicken can be spoiled and they drop it in the flour and four batter straight to the nasty ass grease these people should be shut down not to mention the roaches flies and knats that fly around around the food

Other Reviews & Comments

Ross Stores
KEN I recently applied for a stock position in Guam and it has  ... 

Outback Steakhouse
William Sweet. we eat at the restaurant in Kennewick Wa and when we asked  ... 

24 Hour Fitness
Karen Difrummolo I joined the Bayfair and Washington 24 about 2 years ago. t ... 

Dollar General
Anonymous The store in Rising Sun IN is DISGUSTING!!! The new manager ... 

Circle K Stores
Anonymous So, I was at Circle K 2703447 at about 12:15 pm on the 22nd ... 

Hyundai USA
Catherine Who do I have to talk to in order to get resolution to my i ... 

Fox News Network, LLC
To, for just say yo Typical lame reply from the left. You're so stupid you don' ... 

Priceline
Salvatore Priceline is the best, I worked with them and I learned tha ... 

Wal-Mart Stores, Inc.
Linda I have shopped at WalMart's and Hypermarts in just about ev ... 

Town & Country Ford
Michael Williams July 18, 2019 in had a 10:30 appointment at town country Fo ... 

Chrysler Group LLC
Adrienne Anderson Adrienne Anderson

Netflix
Butch Lyon Why would Netflix take an excellent series, "Designate ... 

Dish Network
Mark L. Ravenna oh. Thank you for the wonderful service I received from Erin wh ... 

Uber Eats
Anonymous I need the number for corporate

Wells Fargo & Company
Barry Bielmeier Wells Fargo Private Bank in Tucson, Arizona is the trustee  ... 

General Motors
Brian Murphy I recently bought a gmc 2018. Worst mistake i made. When th ... 

Food Network
Joanna One cannot change anyone's mind with a presentation of fact ... 

TGI Friday's
Anonymous Had terrible service on camp creek manager came up.to me sp ... 

Starbucks
Fran Vasquez I Just want to tell everyone to go and buy your starbucks d ... 

Barnes & Noble
ANONYMOUS. You now full will, in what I mean anonymous.

AT&T
Erika S. Im May 2018, we bought a phone and added a new line in the  ... 

Instacart
Marie B Armstrong ANYONE who delivers groceries :

Ashley Furniture
William morgen I purchased furniture 2 years ago and warranty and recently ... 

United Airlines
Anonymous United airlines is the worst. They changed both of my fligh ... 

Subway
Francine Every time I go to Subway that Nicole girl sitting down wit ... 

Rite Aid
Tammy Miglionico I transferred my scripts 7 times & I still dont have my ... 

The Directv Group, Inc.
Fazoobegirl Consumers who are paying for television service should NOT  ... 

Murphy Oil Usa Inc
Michael Morgan Was at their location in Savoy Illinois today 7-22-19 at 16 ... 

Chick-fil-A, Inc.
Sue NO LONGER HANDICAP FRIENDLY!!

Buffalo Wild Wings
Barb Bratton ordered food to go. When I got there both orders were screw ... 

U-Haul Rental System
William Stay far away from uhaul they are screwing people over. I r ... 

T-Mobile USA, Inc.
Brian P Hatcher Sr. Hello, T-Mobile!! I Received "A Billing Statement" ... 

Giant Eagle, Inc.
Glenn R. Friedman I am a regular customer at the Giant Eagle in Warren villag ... 

Lg Electronics USA
Anonymous Terrible service is horrible been without refrigerator fo a ... 

Six Flags
Anonymous well that's just whining. Even patrons know that you are go ... 

The Home Depot, Inc.
Bob Glenn

ESPN, Inc.
Richard Your show around the horn has become very irritating based  ... 

Capital One Auto Finance Inc
Anonymous Finally! Someone who actually gets it! People have to pay a ... 

Family Dollar Stores, Inc.
Anonymous Im tired of going in your Lansing Store on South Penn and t ... 

Alabama Power Co
Eyes wide shut Struggling Mother of 4 ,

Facebook
Boycott facebook Fuck Facebook and the idiots who work there. The are all co ... 

Lowe's
Rick Cin we began a project on April 26th for new siding and roof on ... 

Home Depot
Gary O I ordered a riding lawn mower for my son as a gift. I order ... 

Jo-Ann Stores, Inc.
Anonymous Your customers are getting nastier and nastier every time y ... 

Circle K Stores Inc
Richie Boi I will be boycotting Circle K at all cost now. I didn't rea ... 

American Airlines
Anonymous How do you report a employee of yours that is robbing you b ... 

Amazon
Brian So tired of Amazon taking money from my PayPal account when ... 

Vivint
Terry Nicholson I had Vivint in Atlanta with no problems at all. Now I have ... 

Burger King Worldwide Inc
W.Lord Jeanie Burns, and you gave them four stars???