Information, reviews and public commentary for US companies

 

Church's Chicken

Rating
0.664414
Web
http://www.churchs.com
Related
Cajan Operating Company
Address
980 Hammond Dr. Ne, Ste. 1100
Atlanta, GA
30328
Contact
Anthony Lavely
Role
EVP and CMO
Phone
(770) 350-3800
Fax
(770) 512-3920
Employees
5,000
Twitter IDs
@ChurchesChicken
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D. SMITH - 3 d 39 m ago

0

Both Church's Chicken restaurants are slack and slow. The drive thru speaker doesn't work and you have to go thru drive thru ONLY at the two notch location. The north main store had me waiting ten mins. two days in a row. Smh

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Susan - 3 d 18 h ago

0

Churches in Denham Springs and Watson Louisiana are just horrible. The worst service you could ever possibly have. If your past eight they never have spicy chicken. That is the fourth time I've been there and it's the most horrible service I've ever had ever ever anywhere. The rudest people I've ever seen. Those two stores have bound to be going out of business soon!!

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Anonymous - 5 d ago

0

Very bad service they refuse to take our oder and told us to leave

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Anonymous - 6 d 19 h ago

Churches Chicken in Wichita Kansas is not giving there employees break's , working them a eight hour shift

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Concerned Patriot - 7 d 20 h ago

0

Roswell NM S Main location one the store managers English is the worst she gets upset when u don't talk Spanish and is rude if you don't speak Spanish. gives her family free food and she determines which employee don't have to pay for their meals and who does and if you don't speak Spanish or not from Mexico you don't get the same treatment as her people do she made her daughter a manager as well since when is this ok? I will be calling corporate and if this situation is not handled this restaurant will be closing down lack of business will be the cause because it will become public news so others in Roswell can get involved with what's going on I'm sure their will be a lot of unhappy patriots in this town who believes in fairness and racism.

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KelH - 10 d 29 m ago

0

Placed an order for 3 tenders at the Old Spanish Trail location in Houston, Texas. When I arrived to work and sat down to eat, I started to feel nauseous. Taking a look my chicken was undercooked and very pink in the inside. I started vomiting. After several attempts of calling the store, I received no response. I would like for someone to from corporate to reach out to me regarding this matter.

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Anonymous - 12 d ago

Great food but dont family or your friends should be in front customers while trying get there food and the staff letting him stand there and put there business were everybody could hear

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unsatisfied customer - 13 d 7 h ago

1

Went to Churches Chicken in El Campo Tx ordered the 2pc mix meal paid $7.03 drove all the way home only to open box and find out that i received a 2pc dark ( which only would have cost $1.39) i do not eat thighs. Tried calling them several times no one would answer the phone. You hire kids that play too much when i pulled up to the window the employees were playing around. They did not come to the window right away ( should have followed my first mind and drove away). Churches is a rip off. People make sure that you check your order before leaving the drive threw. I hope the guy that took my order use the $5 stolen from me for something good. Will not be returning. They wer not busy so not understanding why the manage would not answer the phone.

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unsatisfied customer - 13 d 7 h ago

1

Went to Churches Chicken in El Campo Tx ordered the 2pc mix meal paid $7.03 drove all the way home only to open box and find out that i received a 2pc dark ( which only would have cost $1.39) i do not eat thighs. Tried calling them several times no one would answer the phone. You hire kids that play too much when i pulled up to the window the employees were playing around. They did not come to the window right away ( should have followed my first mind and drove away). Churches is a rip off. People make sure that you check your order before leaving the drive threw. I hope the guy that took my order use the $5 stolen from me for something good. Will not be returning. They wer not busy so not understanding why the manage would not answer the phone.

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Rhonda Odell - 13 d 14 h ago

0

This place has the sorriest customer service that I have ever had to deal with. Chicken not ready @4:15 in the afternoon and it was only a 15 piece dark meat nothing else not even biscuits. A customer after me bout food and a drink and was refused a water cup. The employees were very rude and loud. Never again for this girl it was the one on Hamilton Rd Columbus GA

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Anonymous - 13 d 19 h ago

I have a complaint about your customer service I ordered chicken and I was treated rudely in the customer told me I was holding up the line too too long I had a problem with people staying up in the church's restaurant begging for money and I was trying to explain that I don't have money she thought that I was wrong for that this is a Gary Indiana on 13th and Broadway

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Stacie Privett - 14 d 2 h ago

0

Bay City Texas location and Manager especially need to learn customer service skills. I asked to take a mashed potato off my order because it wasnt made properly. And the manager made a face and slammed the window in my face. This is not the first time I have had issues at this store and not the first time with this Bitch. She is lucky i didnt pull her ass thru that window. Whoever her boss is seriously needs to do their job and 1 train their employees and 2 follow up on that traing. And 3 repremand those that dont follow the rules. I wont stop reporting this location until this Rude Mexican Bitch is fired. Thank you in advance. You will be hearing more from me.

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Anonymous - 27 d 16 h ago

0

I previously worked part time as a cook at a churches chicken 345 N Acadian Thruway, Baton Rouge, LA 70806 I was forced to quit after I worked 1week 8am to 2am in the morning with no relief. I was forced to miss school. l also have an medical problem which was in effect. Now I'm trying to get my quit slip and they're not trying they're best to give it to me . Its interfering with my medical problems. They have no word. They said they would have it for me but never did.its been 3months. I call and go up there i get no response. really need it so I can go on with my life and get the medical treatment I need.

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BooSjhe - 14 d 4 h ago

I am having same issue, different restaurant location; we're you able to get your paper?

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Sherald Stepney - 14 d 16 h ago

0

I have a complaint I went to the Church's Chicken on Fort Benning Rd Columbus GA 31903 today 11/5/18 at 1:48pm Store # 1174. As we we're in the drive thru ordering our food we had to repeat our order 4 times And she IoLA still didn't get our order right& after ordering we pulled up to the window to wait on our food we saw a worker taking out the trash as he returned into the restaurant he walked straight in the side where our food we're being handled. He didn't wash his hands after taking out the trash if he was standing in front of all the chicken displayed that's very unsanitary. He didn't prepare the food he just stood there with no gloves on and as I asked for salt,pepper,hot sauce & ketchup the cashier name on my receipt says IOLA i also asked for 2 cups of water & she replied .11 a piece so I passed .25 to her as she took a while to prepare our 2 cups of water we waited & she IOLA the cashier 11/5/18 @1:45:16pm suddenly caught an attitude when the young gentleman who stated his name was Antonio stood in the window looking at my friend's while they were laughing & talking amongst themselves instead of doing his job.He the gentleman started getting angry and my friends& I asked for my money back he told me no I can't get my money back I asked for his manager he stated IoLa was his manager They both stood with the food in her hands he stood in front of her I don't know what they both could've done to our food she took too long preparing our water I don't know what she could've done to our water so that's the reason I didn't want the water bad customer service today before we pulled off the gentleman stated his name was Antonio yelled "FUCK YALL" & I don't appreciate buying food from that restaurant and being talked to in any manner getting cursed out that was not professional working at any business & I will not tolerate any disrespect from workers with that language. Since his manager just stood there& didn't say anything to him as he yelled fuck y'all I feel she should be handled also lack of punishment will not teach Co-workers Respect any customer

Flagged for review. 
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Michelle and Justin. - 17 d ago

Today I went to the churches on Caulebra and 1604. This location not only had the laziest workers I have ever seen they got the order half right. The location is number 13323 Culebra Rd. store number 10962. They did not put any of the sauses that I requested in the bag. In addition to missing sauces that I specified, our french fries were left out along with a couple of other things. When my fianc went back inside to retrieve all of the missing items that we had requested, the customer standing at the counter waiting for his food asked $24? He had only ordered four pieces of chicken. This was the worst service I have ever received from a churches chicken. I don't think I'll ever return! Also to make matters worse, we wanted to try the honey butter platter and instead we received honey mustard! Thank you LaToya C For the worst service I've ever had in my life!

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Amber Kims - 20 d 9 h ago

0

I went to the church's chicken in pilot point , TX and the chicken wasn't done at all still raw in middle. I would not advice anyone go to this store.

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Lydia Munoz - 23 d 19 h ago

0

Church's Fried Chicken in Midland Texas does not have a drive-through speaker and they have only two employees been in line for 40 minutes and I still have not received my chicken something needs to be done about these problems

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D.White - 26 d 24 h ago

5

I am a full-time Uber driver who has visited many fast food restaurants in the past. Today was the first time I had visited the Church's Chicken restaurant at 4030 Chef Menteur Highway in New Orleans, Louisiana. The restaurant is spotless and the service was excellent. You should hire more employees just like the group you have working at that location. I can tell they take great pride in their jobs! Every restaurant experience should be this way. Thank you,

D. White

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Frustrated with churchs chicken - 27 d 19 h ago

1

I just left the store on ft. Benning road in Columbus Georgia. I was at the drive thru and the little girl was on the speaker kept mumbling and I couldn't make out what she was saying. So I placed my order.when I got to the window, she had the nastiest attitude! My order was correct (finally) but if she doesn't want to work she should quit and let someone who really need a job take it. I asked for a receipt, she told me to get it from my credit card company because theirs isnt working. I wanted to speak to the manager but I noticed a line of vehicles behind me. And why is the chicken always extremely greasy? I can't give the employees name or the exact store location do to not getting the receipt.

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Timothy Banner - 28 d 38 s ago

1

Just came out of churches chicken treated with disrespect the lady taking my order was very rude when I got my order she had crushed my biscuit and talked very tasty to me I should have checked the order before I walked out this is why I don't like going to this location here in Winston Salem NC on Patterson Ave just want to let crop know how their customers are treated here in North Carolina

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Sherry B Back - 28 d 24 h ago

3

For 5 yrs, I have been treated with disrespect and rushed at the speaker and window, and treated so unruly. The other Restaurants in this town are super nice, but not the women at Church's Chicken in Trinity, Tx. I have been buying chicken here for five years and I have been very patient with their ignorance and how they treat me but they have pushed my hot button to its limit today. And when I told them how rude they were on the speaker I drove past I think they flipped the finger at me, as I saw 2 women raise their arms up in the air as I drove past!!! So, I backed up and told them I wanted the Owners #, and they were still rude!!! Wanted to report this abuse, as I don't know if the Owner will do anything about their attitudes. I have never had any problem with any Church's Chicken ever till Trinity, Tx

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robert cottrill - 31 d ago

0

the whitehall branch is one of the worst place to go never gets your order right wont answer the phone gets rud with you on the phone refuses to replace the order, never going back order a 4 pc got a 3 pc got ripped off.

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Anonymous - 33 d 6 h ago

0

A friend of mine went to pick up some chicken at Church's in Navasota for me for a gathering I was having, she got the mixed chicken with sides. When she brought me the chicken, there were no wings in the box at all...Only 4 breasts and the rest legs and thighs. she called them to let them know, they told her she could come get her 4 wings.....she sent someone by there to pick them up and they said she had to bring back 4 pieces of the dark meat...mind you, she did not say that on the phone. So my friend called back and told her she did not tell her that and that she does not live close. She said if they gave her the 4 piece wing that she paid for in the first place and if she don't bring back the 4 piece dark, they would be short 4 pieces that night. That is not her problem, that is their problem for not getting the order right in the first place. She said she had to call her manager. I called back and she said that she can come get the 4 wings. Why do customers have to go through all of this to get what they paid for? Oh yea she didn't get the bombers she ordered either. They only care about being short on chicken.....if you care that much do your job right and treat your customers with some respect. They never have chicken ready.....YOU SELL CHICKEN....why is chicken not already cooked....you ALWAYS have to wait 10-15 minutes. It's a shame!!!!!

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Camille Outraged - 41 d ago

0

That display from management was appalling!!!

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