Information, reviews and public commentary for US companies

 

Church's Chicken

Rating
0.659128
Web
http://www.churchs.com
Related
Cajan Operating Company
Address
980 Hammond Dr. Ne, Ste. 1100
Atlanta, GA
30328
Contact
Anthony Lavely
Role
EVP and CMO
Phone
(770) 350-3800
Fax
(770) 512-3920
Employees
5,000
Twitter IDs
@ChurchesChicken
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D. Washington - 2 h 43 m ago

0

I called headquarters that Monday morning, December 3rd, spoke to customer services, she said someone would get back with me regarding this incident, No one did. I bought chicken on Saturday for Sunday dinner after church. My family came over for dinner. I had my 2 year old grand daughter getting ready to feed her. I took a chicken leg began to pull it apart for my grand daughter, as I was pulling it apart there was a piece of glass in the chicken it poked me in the finger. I put the glass in a plastic bag and call the store. I spoke to the manager that day, she said she was not the person that worked Saturday night and gave me a number that begin with 630 area code that wasn't even Churches number. I feel that it's very unprofessional that no one even cared enough to get in touch with me about this. I wait for a call, never received one. So I'm writing to let you know this is unexceptable .

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Rigo - 1 d ago

5

I served three years in prison and always dreamed that I would visit a church's when l got out and eat chicken until I started clucking. I went to the location on 1150 Airport Blvd, Austin tx. The service was great and the manager displayed an air of professionalism and customer service I had rarely seen before. I have pictures of course of me eating the chicken and all of the detritus but this would not have been complete without a pic of the manager. Feel free to contact me by e-mail at (hidden)

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Yvette - 5 d 20 h ago

The Churches Chicken on: 5505 W Glendale Ave, Glendale, AZ 85301 SUCKS BIG TIME. the few times I been customer service was real bad. They take their time getting your order out .They are too busy chit chatting to one another. Then when you say "excuse me' They look at you like you did or said something wrong. Took forever to get my order...

Hey Ladies How about a little LESS talk and a LOT more working!!!

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Anonymous - 12 d ago

0

I thought the church's in my town, Los Fresnos, Tx had bad services . Wait until you call corporate in Atlanta, Georgia ... they never answered. Every time I go to buy apple pies, I need to wait at least 15 minutes. This is why they lose alot of business, their services is bad...

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tod - 11 d 48 m ago

5

Yeah man it sucks booooooooiiiiiiiii

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Pecos Bill - 7 d 7 h ago

0

Isn't Los Fresnos, Tx. part of Mexico now?

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Terrible Chicken - 7 d 16 h ago

0

I have been eating Church's Chicken from the first day you open in Memphis TN and I never complained until now because I love your chicken but this is the second order that I have received that didn't taste like the original receipt it was really nasty, horrible and hard as a brick this was not Church's chicken someone is using your name and using their recipe please send someone to this location and see for yourself it is the Chiurch's on Danny Thomas, Memphis TN

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Tori - 12 d 16 h ago

I am a good constant customer for the Churches Chicken near my home in San Diego. I used to get a free peice of chicken now and then when I would fill out the customer satisfaction survey on the receipt. However, in the recent weeks, the surveys direct me straight to a notification that says it has expired. But that isn't true...because I began to try and figure out what was wrong...by trying different dates...just to see if the date WAS the reason...and no matter what date I put in...it still denied my receipt..and no peice of free chicken. It's ok if I am not entitled due to expiration or rules...but I don't think that it's me! Why do you think that your website is denying my surveys that clearly offer a free peice of chicken with the completion of a customer satisfaction survey...I'm frustrated. Thank you. Tori. (hidden)

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MAD ASS CHURCH'S LOVER - 12 d 19 h ago

0

Please tell me why the Church's located at Jensen and Collingsworth in Houston TX, never has any food.!!!!! I was there last week and every other item I ordered they did not have!!! I get there tonight and they are completely closed before closing time because they have no food!!! Please fix this matter

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Charlie Brown - 14 d 33 m ago

0

Churchs Chicken located at 1234 w. Church st. in Orlando, FL, has to be one of the worst places to serve food. Very nasty, roaches everywhere, customer services is worst than watching someone with diarrhea. Try contacting someone at the corporate office, you'll be listening to a recording offering a free trip to the Bahama's if you take a survey. I guess that's their way of getting people to make good reviews.

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Anonymous - 16 d ago

0

I come into church chicken on 75 marietta pkwy marietta ga on 11/26 /17 I requested that my chicken tenders be freshly cooked the young lady that take my order take the tenders that was setting under the warmer the young lady decide to recook the tenders when I asked her to freshly cook the tender she then catches attitude and go es on cursing saying that I was stupid she also called me a b**** it's very very unprofessional to comein to the restaurant to order food and be cursed out by your cashier ms.amber

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na - 16 d 16 h ago

Annomous i had a bad experience at a chuches chicken location i got the 5dollar deal i bit down into a Piece Of chicken and it taste like shit boo boo i kid u not i knew immeidatly not to take another bite i took the order right back people the manager act like she had a attitude who cares this was a matter Of my health that part this was a complete turn off From eating chuches again chuches is not popular like they was back in the day that part

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Bad Taste for Churches - 22 d ago

0

I had the displeasure of visiting the Church's 459 on the 13th of Nov. when I tell you this was a horrible experience it would be putting it nicely. The manager on staff @ 6:42:07 I dont know where she got her manager training I found her demure or the lack of it to be absolutely an appalling customer service experience I've ever had. I dont know what was worst her disrespect to multiple customers or the fact she was cursing and arguing with customers as though they were family members. Her demure or the lack of was discussing I tend to go to the Church's chicken in Lenfant Plaza in DC I just relocated to Flordia. The customer service down here is nothing like back home. When I shared with the cashier how uncomfortable I was about her attitude she looked to the sky and said well she's the manager what she says goes. Is customer abuse part of the brand for Church's outside of the DC the norm for Churches. Never in my life have I seen a manager slam things and curse about her dissatisfaction with a customer. She needs additional training in customer service relations/interaction and conflict resolution. I have never seen a manager act like that, let alone the effect it has on the staff under her if she is management asking in such a manner that validates that kind of behavior to her staff or anyone that works under her. I don't think I'll be going back to that location I believe I won't be eating Church's unless I'm visiting back home.

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TRACY - 22 d 16 h ago

0

I can't believe this Church's Chicken is still open I have lived in Greenville for 15 years and every time that I have went the people there are always rude. So I thought I would give it another try and I went through the drive-thru and I asked for two fresh crispy chicken sandwiches the lady was rude to me and cursed at me that's why this place only have a half a star because of the people not the food

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Melissa Turner - 25 d 6 h ago

5

Excellent service last night covington highway

Flagged for review. 
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F. Hardd - 23 d 1 h ago

0

Brittany said she loves my "gravy".

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Brittany - 25 d 6 h ago

5

I visited church's on covington highway last night and I experienced excellent service from a girl in drive thru by the name of brittany . Good work covington highway

Flagged for review. 
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F. Hardd - 23 d 1 h ago

0

Yes, Melissa did my "chicken" like a real pro.

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Anthony Rollison EMT - 23 d ago

1

I went to Churches in Columbus Ohio during a short break but was sadly disappointed to find only 2 employees working. To make matters worse I was not able to eat my meal because the Mac& Cheese was at least a day old if not 2 days old, the biscuit was so hard that I could not enjoy it and ended up tossing it away as well. When I went to call the location their phone was out of service. I have been to this location many times but never had such a bad experience, 4488 East main street in Whitehall Ohio was a total disappointment. I feel cheated out of my hard earned money. I plan to spread the word through out the EMS community so no other EMS member is cheated. in EMS we have to eat on the run so we don't have time to go back and get a replacement meal, unless we get lucky to remain in the area for a while( not likely to happen).

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Unsatisfied (ex)customer - 25 d 15 h ago

Y'all need to do something about 2 of your st.louis Missouri locations, the page and woodson location in overland Missouri, and the one on Lindbergh and Charbonier in Florissant missouri. I had 2 bad experiences in 1 week and will never return to this racist ass establishment again. Popeyes is were I will start spending my money from now on.

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Anonymous - 26 d 9 h ago

I was a guest last week at your location in West Monroe, Louisiana and couldn't help but to notice two of your workers arguing and carrying out. I just don't think it's professional for the employees to date. I made sure i got they name(Clarence and Tynitra)..because that's a nice location but with that going on is not a good look... and management letting it go on

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Anonymous - 26 d 20 h ago

Churches in Columbia TN. It is a disgrace to have put this in this town. The workers just sit around and socialize and don't do any work what so ever.Sat in the drivethrough for 30 minutes and never moved. Watched people go in the lobby and were still in there at the counter waiting on service when I left.

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Sandra Fowler - 29 d 17 h ago

0

It was the worst meal I wasted my money didn't eat it this makes me not ever go back

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Anonymous - 33 d 44 s ago

How does anyone stay in Business with such Horrible Stores? Filthy, Bad Attitudes, The Parking lot and dinning area are Filthy.

Out of Corn, out of Fish.

Wait is for ever with one person in the lobby.

What a disscrasce!

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Anonymous - 37 d 23 h ago

I waited 40 minutes just to order and there is only one preson in front of me. NO ONE SHOULD HAVE TO WAIT THAT LONG JUST TO ORDER. Like what is the problem? This was at the Churches on Yadkin road fayetteville Nc. I will be calling tomorrow because it should be shut down!

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