Information, reviews and public commentary for US companies

 

Church's Chicken

Rating
0.654275
Web
http://www.churchs.com
Related
Cajan Operating Company
Address
980 Hammond Dr. Ne, Ste. 1100
Atlanta, GA
30328
Contact
Anthony Lavely
Role
EVP and CMO
Phone
(770) 350-3800
Fax
(770) 512-3920
Employees
5,000
Twitter IDs
@ChurchesChicken
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Anonymous - 1 d 7 h ago

this wholeeeee franchise is just pure GHETTO. disgusting dirty ghetto hot mess employees. this whole franchise needs to be shut down. especially in miami fl. those bitches have no self respect and respect for this buisness. ans i think headquarters is just pure ghetto also. so now i need my lawyer to take action. and best believe they will be shut down and all these employess will be out of a job trust. yall can thank me for saving yall from their heart attack chicken!!!

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Anonymous - 2 d ago

Churches in Daytona beach fla needs to be shut down too many drug addicts work their yall need a whole new staff the managers theie aint no team leaders. I will never step foot their again 40 min wait for food thats ridiculous

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John Doe - 5 d 7 h ago

4

How can a cook in a cashier get paid the same cook dual more job than cashier such as cooking filtering cleaning truck processing

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SAL - 7 d 4 h ago

0

I went to eat lunch at Chuch's and the chicken was old and the restaurant was infested with flies and dead bugs all over the floor. I went into the restroom to wash my hands and it was filthy. Informed the staff that the restroom was a mess and the employee looked at me and walked away. I was not very please with the service or the condition of the dinning area and i left my food on the table due the unsanitary conditions. As I was getting into my car the same employee the I informed about the filthy restroom, asked me if I was finished with my food and told me that I need to come and clean the table. I have never been so insulted and disrespected in my life. Apparently she was not there to work and was not working due the way the dinning area and restroom was looking. She was very rude and obnoxious. The place was infested with germs. I will never eat Church's Chicken again. The location id 114 N Hampton in Desoto, Tx. The place so was so filthy i was not able to eat me food and I was afraid the place was infested with E Coli.

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Habibi Zacky - 8 d ago

0

We were just at a church's chicken in Arlington TX off of Matlock and green oaks that location is so crappy I found bugs in the food nasty location and nasty ass people the workers. Dumb uneducated same as the manager Eidi who is very dumb and very unprofessional. I am calling the health department on them !

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Tessa H - 10 d 5 h ago

1

I went to church's chicken on Friday. They have a sign on the drive thru marquee telling you to you have to come in to order. So I go in to order and the staff inside tells you that you have to order at the drive thru window. So I go back to my car and wait in line again when I finally get to the drive thru window they tell me they just closed. It's about ten minutes after eight . I went on an earlier day before this incident happened. I was on my lunch break . There are double doors at the front entrance with one side locked. Customers were lined up from the front counter thru the only side of the entrance that was .The way the line was thru the entrance and outside with only one side of the door locked was a safety hazard

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Anonymous - 12 d 5 h ago

I ordered a 10 piece mix on the drive-thru. I hurried home after a long day to sit back and enjoy my chicken. When I opened the box, I realized that I had legs and thighs instead of tthe mixed. I called Church's and was told that I would have to bring the chicken back. I hook the chicken back with my receipt requesting a refund since my order was wrong. One of the employees stated that the manager had left and would be back for the day. I asked what time and he stated 11:00am. I returned the next day at 12:15 ant was told that the manager had just left. I asked the employee what was the number to corporate and she stated she didn't know. While others stated they would have clowned,I kept my cool. I contacted the corporate office and explained my citation. I was given a case # and was informed that so one will contact me. Just interested to see the outcome of this none sense. Whatever it maybe, I don't have any plans in going to another Church's chicken.

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Cindy - 25 d ago

1

Waxahachie, Tx store. I'll hit the highlights. Xavier filled my order. He did NOT take the order which would have including all my order details. I said I wanted the 12 piece special ($20.)...he grabbed a box and started filling it. I said I want the mixed, the additional $6. I said, we want spicy. He tells us the spicy is old and he can't serve it. We said we would take regular chicken, he put more chicken in the box and closed it up. He then asks what sides, I said potatoes, gravy on the side, coleslaw and fried okra. He starts to dip brown gravy. I said I wanted white gravy. He dumps the brown gravy back in the serving pot. He got the cream. Then asked what other sides again? I said coleslaw and fried okra. He got that and rolls. He starts adding it up. I said we wanted 3 fried pies. He got that. Starts adding again. I said since Spicy was not available we would like 2 jalapenos. He said that will be extra.. I said since you did not have spicy available (remember at 6:25 pm, they dont close until 10:00 pm) you could give us the jalapenos. He looked at me like I was crazy. We said forget it. We get home. The chicken is cold. We got 4 thighs, 3 drum sticks, 2 breasts, and 3 wings. Since I was paying extra for mixed I feel I should have had an equal number of pieces. 3 of each. The fried okra was cold, mushy and stuck together. For $30.29 I had inferior quality food and horrible service. Someone needs to teach Xavier how to take an order!!

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Anonymous - 14 d ago

Its CHURCH'S CHICKEN!!! What do you expect?!?! If you want fancy hot fried chicken make it yourself. And just because they are currently out of something doesn't mean you are entitled to free food lol... smdh...

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renee5476 - 13 d 5 h ago

You should be shut down people work hard for there money for people like you to treat them so poorly. Your business should be shut down permanently

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Anonymous - 29 d 41 s ago

0

The manager and assistant manager should be fired because they were both rude and unprofessional. I have never experienced an assistant manager that stated that they don't like my attitude, because I said that I don't like his. He slammed the window on my 4 times as I was conversing with him. The Assistant Manager JOSE at Church's location: 19153 I-45 South, Shenandoah, TX 77385 is by far, the worst manager I have EVER met. I will NEVER go back to this location. CONSUMERS BEWARE!!!

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Anonymous - 14 d 29 s ago

You said you don't like his attitude, and because he is working he is not entitled to say the same thing back?! YOU are what is wrong with America.

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renee5476 - 13 d 5 h ago

You are only open. Because of him and orher customers you dont like your damm job. Find another one you need to be removed from this company permanently shame on you

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renee5476 - 13 d 5 h ago

0

So im a big fan of churches chicken every where i go. Well i went. To baycity tx and ordered. A mixed box of chicken , it cost more then dark meat only which i dont mind. That part , but when i looked for my breast t saw that rhet cut all the breasr in half. I dont know if all churches. Do that now but thats so wrong and im very upset. And if it is how your company does your breast now i wont be buying from your company's ever again and i will put the word out to others i know that spend lots of money to keep your business open. I

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Will Johnson - 14 d ago

0

You should absolutely consider closing your store located on Elmendirf Air Force Base in Anchorage, Alaska. The service is 100% lousy, slow & has very incompetent management.

Will Johnson

(hidden)

(hidden)

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Dee - 24 d ago

0

My mom just went to go buy us churches here in our city in one of the locations. All the orders were wrong and one was missing from the order, who now a days double checks ur orders especaillay when ur in a hurry n hungry. Anyways my mom called back to complaint and the manager answered telling my mom she would have to go back to that location to get it. She was on her way to another location since the manager was being rude and my mom decided to call her back and say she was on her way to go get the one missing. The manager said they haven't had time to check the cameras as if mom stole a $5 chicken strip box. Please wtf and wtf does this chick think she is accusing my mother. They need to get in the ball and put better managers that treat the customers right. I'm pissed good thing I didn't go back with my mom to the location.

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Anonymous - 14 d 45 s ago

Okay #1... always check your order- this is fast food. They have 5 minutes or less to get it right and do they seriously care? Probably not. #2... do you really think a different location would give you food that another location shorted you? It doesn't work that way. The only thing I agree with is it was very dumb to mention checking the cameras.. that's just ridiculous.

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Dee Dee - 14 d 4 h ago

1

The new Church's Chicken is so slow. I was behind only 2 cars. It took them over 10 mins to take the car order a head og me. I got out of line, drove across town to a popeyes (also had 2 cars ahead of me) Took not even 5 minutes. When I came back to my job (2 doors down fo. CC, the car that was in front of me was just pulling up to the window. They need to do better

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Anonymous - 15 d ago

I'm down here in Houston Texas and it's 5:00 in evening and I'm at Church's Chicken and I ask can I have some fresh chicken fried steak and the lady told me know they is closing this really did hurt my feelings on Louetta in this made me so upset that I could not get my chicken fried steak so instead I just went to Popeyes down the street on Kuykendahl and Louetta. ( Lonnie lamford (hidden))

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Unsatisfied Customer - 16 d 7 h ago

1

Unsatisfied Customer,I ordered two Smokehouse Bourbon Chicken,The Chicken was hard,I do not live close to Churhs Chicken,The Manager refused to replace my order,I threw the Chicken away,because it was hard,I have never had a restaurant to tell me to bring the food back in order to replace order,that's wrong,I been to KFC and they never asked me to bring food back they always replace the order

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Carlena Stevenson - 18 d 17 h ago

0

I waited in the drive thru for an hour to be disappointed with the product and service.

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Denisa - 19 d ago

4

File a complaint

I visited churchs chicken on 6-28-2018 and made my purchase. My receipt states to go online and complete the survey. Mind you my receipt date is 6-28-2018 at 4:54Pm. When i went on line to complete the survey, it started that they survey had expired. The receipt states you have 30 days to complete the survey from the date of the eeceipt.

So why has it expired

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Anonymous - 19 d 1 h ago

Just left your store on Sterlin rd in Dania after waiting for 30 mins they got no change the shift before didn't unthaw chicken this store needs to be shut down just taking peoples time when we should have went to a real restaurant.got no food!!!!!!!!!!!!!!!!!!!!!!!!!!!!! You're a joke!!!!

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Glo - 19 d ago

0

Store #2035 has terrible customer service went there at 3:04 p.m. Thursday June 28th of this year for one was not greeted as you go in the door to nobody was at the register desk to take an order they were in the back I had to call out to them I then told the young lady that I wanted the freshest one they have she stated yes it just came out but I did notice that she gave me one from a partial empty tray so I did live leave it at that hoping it was fresh took me no more than eight minutes to get home to find my chicken code my fried okra cold and my. Biscuits hard as a rock I tried calling and calling no answer when I finally get an answer they just keep saying hello hello hello and then they hang up after that I couldn't get through no more I've been trying three different stores here in the valley to find a corporate number or area manager number to no avail I was told that Fernando Rangel was area manager but they weren't allowed to give out his phone number so if I can't get through to a phone number of the original store the other stores were wanting to help me out but it didn't pertain to them I was looking for an area manager again at no avail I am very disappointed it's been quite a while since I haven't had Church's and I can see the reason why their customer service is lousy !!! now when they give you food that is cold and makes it even tastes worse than lousy

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#rudenessoverload - 20 d 9 h ago

0

My nephew went to the Church's Fried Chicken located at 988-A E. Orange Ave, Daytona Beach FL on June 26, 2018 around 4pm. My nephew is hearing impaired and the employees there laughed at him, did not attempt to assist with his order and left him feeling humiliated. This is your warning Corporate - I am going to make this viral.

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