Information, reviews and public commentary for US companies

 

Church's Chicken

Rating
0.665789
Web
http://www.churchs.com
Related
Cajan Operating Company
Address
980 Hammond Dr. Ne, Ste. 1100
Atlanta, GA
30328
Contact
Anthony Lavely
Role
EVP and CMO
Phone
(770) 350-3800
Fax
(770) 512-3920
Employees
5,000
Twitter IDs
@ChurchesChicken
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Cari - 20 h ago

0

This restaurant (Broken Arrow, OK) has very poor customer service and always tries to rush customers off the drive through window to make it appear that they are serving customers faster than they really are. All that matters is a clock they have to work against and service is poor and employees are poorly trained. Spare yourself the difficulties of going through their drive through window, there are multiple eateries right up the block that provide great customer service. The fried chicken they sell is not so good that it would justify having to go through the ordeal of dealing with poorly trained employees that have zero customer service skills, and no common sense. When you drive up to their window the employees make you feel like you are bothering them and they are doing you a favor by serving food that you are paying for and that they are getting paid to do after they made a CHOICE to work at a fried chicken fast food restaurant.

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Never Again will this Establishment get my Money - 2 d 17 h ago

0

i was attacked by an employee and her sidekick when i tried to order from Churchs on Flakes Mill Rd in Decatur

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Richard Lakey - 2 d 17 h ago

0

I was waiting in at the drive thru menu and gave my order to the lady. The lady taking my order said the wind was too loud and she could not hear me. The wind wasn't even blowing. Ice I pulled up the window the lady did not even assist me and just stayed looking at her computer for at least 5 minutes. I finally was aggravated and just left. This is unbecoming behavior of any employee for any establishment.

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Anonymous - 3 d ago

churchs is horrible period especially corporate they dont do anything as far as paperwork they never answer phones or return calls the whole corporation is just sad and ridiculous and far from professional they cant even pay their shift managers but barley minimum wage

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Dallas Diggins - 4 d 15 h ago

0

Customer service is poor. Several times I and my wife have been spoken to rudely. The manager cares about nothing. Not even considerate enough.

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Anonymous - 5 d 18 h ago

0

Meme from churches chicken on Jefferson acted as if she didn't care for her job she's a cashier she was in the front she was on her phone when we walked right in and tried to order and showed us no respect she needs to be fired IMMEDIATELY no customer should be approached that way!!!!!

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NeverEatHereAgain - 6 d 16 h ago

The worst place I've ever ate from. Rude employees with nasty attitudes. Customer Service is a negative 1, some of theses people have no communication skills nor customer service experience. They need to close Spartanburg location down!!

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Carrie Mccovery - 9 d 11 h ago

0

I am a customer that drove through the drive-through of Church's Chicken on Saint Stephen's Road and Mobile Alabama I pulled up at the drive-thru at 9 10 p.m. waited so long at drive-thru that I just pulled up around to the window to place my order when I pulled up to the window the lady that was working the window attitude was so bad and it was like she didn't even want to give me my order or take my order then when I paid for my order she didn't even want to reach out to give me my change I had to almost not even almost but open my door get halfway out of my car to get my change the attitude with this woman was so bad I would never go to that Church's again

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Yolanda Washinton - 9 d ago

Was she a black face?

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Anonymous - 6 d 20 h ago

What on earth do you mean by that reply

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Jan Johnson - 7 d 10 h ago

0

I just went to the drive thru at the NEW Churchs Chicken here in Rio Rancho NM, and I had ordered mixed and got dark ONLY when PAYING FOR MIXED!!! my ORDER WAS really SCREWED UP AND THE young manager was not cooperative AT ALL!! I had called before going back up there ONLY to have them to set the phone down and walk off NEVER to come back, in which I copuld hear them talking in the background the WHOLE time!!!! so I went up there and the manager did NOT APOLIGIZE OR ANYTHING BUT INSULTED ME BY GIVING ME $3.00 DOLLARS FOR THE DIFFERENCE OF THE WHITE AND DARK MEAT CHICKEN and the corn order I did not get either. Well they have lost my business and anybody else I talk to!!!!!!!!!!!!!!!

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Sarah H.R - 9 d 15 h ago

Melody Evans started yelling at me ( Briscelda Frausto)just for asking for corporate number and also theres no managers at night shift There is minors counting the money and leave as they please and Everytime I go all the managers are very rude to the employees and yelling at the employees Infront of customers. Sometimes when my family goes the chicken is still bloody and raw. The boss Janet has came in smelling like alcohol and 3 of her employees have seen her do coke (Hale) I've been going everyday and they leave their chicken out way to long costumers have put complains on their chicken and the boss just puts it back onto the platform Janet the manager talked bad about other workers who work with her it is not fair to have a manager mistreat their workers her as a manager should not let her employees go in whatever clothes her employees sagging n wearing different color shirts and dont wear caps while they work it's time that you send somebody to go check their place out and do drug testing bc all of her employees do drugs and drink and are always high (marijuana) I've have seen her employees go outside n smoke a blunt or joint!! What kind of churches is this in Dilley Texas 78017 If theirs is no changing in this I am going to call the news reporter to Get something done Because there is so much wrong with this management!!!!!! (Briscelda Frausto) I have talked to the manager myself and she just blows me off so please go check out her management n stay tell closing time bc after 6 she leaves n there are minors counting the money and doesn't stay inside the building and they also Leave from work early and Leave the place dirty and her accusing Her Employee of taking the money when she does for her habit !!!!! And please go check it out and stay their all day and you will see what kind of business Janet is running

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Red Cloud - 18 d 10 h ago

0

On information and belief, you have gross mismanagement taking home lots of fried chicken when business close. All the time, at around 21:00 H. H. at the Church's Chicken store on N.W. 28th Street( around l think 1200 Block or so ) I go walking up to buy a bunch of chicken and the front doors are locked . Lights are all on, employee is visible and piles of cook chicken, but I'm refused to buy anything. The neon light in the window is on saying "open". This is all the time I can't buy any of their piles of chicken. Each time I walk down to Lisa's Chicken to buy my chicken. I know others are denied to buy anything at this Church's Chicken. Do corporate office of Church's Chicken pay employees to be paid on the clock while locking the front door with piles of fried chicken to throw away because management contends nobody bought the chicken?

Signed

Very Discouraged

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Charles. - 14 d 12 h ago

Churchs chicken corporation receives the complaints only to send them back to the store locations but nothing else is done in my opinion.

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Anonymous - 10 d 15 h ago

That's true

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Only in black areas - 10 d 15 h ago

0

Why not answer the speaker so I can give my order? Immediately they say drive around so I can take your order. What's wrong with you people? You see the Complaints. Yet you do nothing. SHAME!

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Lele - 11 d 12 h ago

0

The place is nasty and you have to wait a hours and something for some chicken at the one in Columbus Ms

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Apriduff@yahoo - 13 d 11 h ago

1

Why do they close early than they suppose to all the time. They lock the doors early

Flagged for review. 
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Mr. Wheeler - 14 d 18 h ago

I was a former shift lead mgr. for store #1174 and I was terminated and I did not receive a notice of separation or two recent paystubs that had been requested going on a month now. I called my store mgr. who presently works at store#1174 and the district mgr. in Columbus, Georgia and they both ignored churchs chicken corporation customer care and myself and now as a result I have and still am waiting for a response April 2018 to May7th... I do not understand how a store mgr and district mgr. can still be employed with churchs chicken corp. after ignoring both the former employee and churchs chicken corp.. The info. I had requested has been red flagged for store#1174 and everyone has given me the run around... Nothing has been done about my simple request because I still have not received my separation of notice or my two recent paystubs... This is not reliable help...

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Wow - 14 d 12 h ago

0

New store management and new district management would improve alot of restaurants in columbus, georgia.

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Dixie Hulslander - 19 d 15 h ago

0

I just visted your store in Midland Texas on big springs street the lady said she was the gm her name was Angie.she was very rude.I ask that my food to all come out hot at the same time last time I was here half my food was given at the window, the other half was brought to my car, so I simply asked it all come out together. 20 minutes later after several people behind me had left already, the "gm" had a girl bring my food out, I asked if everything was in the bag and got more attitude. So I didn't even realize until I got home all the way on the other side of town that the mac and cheese I ordered was covered in shards of plastic from the plastic lid they broke into it, and the mac and cheese itself was brown, burnt, and hard. And the only reason I talked my family into having churches instead of Popeyes (which is literally right down the street) is because I REALLY REALLY wanted okra, so I drove all the way across town, paid over $30 (which I usually do between 2-3 times a month) got treated like absolute crap by an apparent general manager, to get home to food I can't eat, and NO okra. Big surprise. I should have just went to Popeyes because the hassle from last 2 trips does not justify the cost and trip across town anymore. I absolutely will never ever return to you big springs street store, if I ever decide to spend another penny in your establishment again.

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Jessica - 14 d 15 h ago

you should call the one on Midkiff her boss is there not ask for Mike.

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Jessica - 14 d 15 h ago

her boss is there now. Sorry(hidden)

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Wow - 14 d 12 h ago

The complaints seem to be piling up in just about every state in the usa about churchs chicken omg.

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Anonymous - 20 d 10 h ago

2

Hi I'm a worker at church's chicken store number is #5582. I got requested back at my job by the general manager John Cano and also by the assistant store manager Naveen. I accepted their request only on 2 condition is that I work in the morning and that I don't have to over work myself.

I've got the morning shift part but I get over worked by the general manager. He only have two employees working in the morning encluding himself and four employees working in the evening shift. I have told him that we need four working employees and he tells me that "we don't need four employees in the morning shift". But when you have a lunch hour and only have one cook, one cashier, and one general manager that like to go outside every 5 minutes to go smoke a cigarette and leave the one cashier to do the lunch hour by herself then yes he does need forth person in the morning espically during the lunch hour. But he can't get the concept of it. But when your supposed to have three working employees and one of the employees doesn't show up to work and only have two employees working during the lunch hour it is hard work for me to take drive thru order then having to rush to take the lobby order then having to rush back to drive thru to take another order it puts too much pressure on myself. Especially when I have asthma and I have epilepsy and I also have a bad wrist and elbow due to breaking my arm and bruising my elbow from falling off my bike. The pain is unbearable at times but when I get over work like today and yesterday my general manager doesn't get the concept of having a fourth employee to help during the lunch hour. If I could just have a little help having an extra coworker to help us out during the lunch hour I would greatly appreciate it please and thank you.

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Anonymous - 20 d 10 h ago

The location of the store is Converse, Texas 78109 and address is 8755 IH 10 Frontage Rd East, Converse, TX 78109

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