Information, reviews and public commentary for US companies


Church's Chicken

Cajan Operating Company
980 Hammond Dr. Ne, Ste. 1100
Atlanta, GA
Anthony Lavely
(770) 350-3800
(770) 512-3920
Twitter IDs
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DEE - 5 d 6 h ago


I went to Churches Chicken on El Cajon Blvd, in San Diego, CA and ordered a 2-piece chicken MILD, corn, coke, and a peach cobbler. I get home and feed my toddler the chicken. The child immediately screams that her mouth hurts. I taste the chicken and it's SPICY. I call back to the store, talk to Johnny the "assistant manager" and explain the issue. First he says, "We don't have spicy." I continue ... You gave us spicy. Then the story changes, "I filled that order and I put mild in it." NO JOHNNY YOU DIDN"T. He says can you bring it back and I can give you another one. I state, I don't live around there -- take my name and when I'm in the area I will stop in. He says, "I have to see the chicken." REALLY JOHNNY, REALLY?! I ask for the head manager. "She's not here, she will be in later, I don't know what time, but she will be around here later." UMmm.... This is not a mechanic's shop - it's a restaurant. I ask, can you have her call me. "I can take your number, but I can't guarantee she will call you." I say, "Fine, I will just YELP you guys and call corporate." ... "You just go ahead and do that." << In the fine words of Johnny. Bad Customer Service

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Beachboy - 4 d 16 h ago



Question, how many Church's Chicken fast food joints do you think there are in California?

Where do they get all that chicken?

They must need hundred of thousand of chickens every day to operate.

And that is only in CA. Multiply that with all the C.C. in the US and you'll looking at millions of chickens they need every day to stay open.

And that's only C.C. Think about all the other fast food joints and supermarkets in the US selling chicken.

Where are all those chickens coming from?

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To, the beach fairy - 4 d 3 h ago

There's no such thing as hundred of thusand, go back to fucking school boy!

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Anonymous - 4 d 3 h ago

Learn how to spell thousand dumbass.

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Sue - 2 h 31 m ago



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Anonymous - 2 h 33 m ago



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Anonymous - 6 h 12 m ago


I came in to churches to order a smock house combo I was told it would be 20 min then after waiting I was looking at them the hold time they tried to give me chicken that was sitting there under under that light I told them I didn't want it so the older man that was taking care of my older dropped down more chicken I have never been so disappointed with the service I will not be returning

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Juan Ortiz - 4 d 8 h ago


I got the worst two chicken leg at the one on Ayers St. In Corpus Christi. They were like the cooked then yesterday. I have a picture that I can send you, if you give me

A phone number.

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G.Franko - 4 d 5 h ago


Juan Ortiz, are you sure they were "chicken legs"?

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To, juan - 4 d 3 h ago

Hey Juan, that wasn't chicken man, it was the leggs from a turkey buzzard. Maybe!

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B22 - 8 d ago


I have never been spoken to by any person especially someone speaking to a customer and when I say someone I mean the MANAGER @ the st Joseph, mo location like I was just spoke to just now. We had a big order a few weeks ago late at night after a ballgame. We ordered gizzards was pulled forward to wait on them and waited 5 to 7 mins. Get our order get home and we don't have the gizzards. So I call and politely tell them and the manager is super nice and tells me he knows we didnt get them and ask if we can get tonight or want to get some other time. So I said we'd get a different time. He takes my name down and says just tell them my name when I come in and it would be taken care of. Fast forward to this evening, my husband was going to go grab dinner from there and I wanted to let them know he was going to be picking the gizzards up that are under my name.. the manager says well do you have a receipt and I said well no he said he'd just take down my name and I'd be good and he blows up, I MEAN LITERALLY screaming at me. It goes on for a good 3 mins. So I get off the phone and immediately report it to corporate meanwhile, he calls my phone THREE times while I'm on the phone with corporate. After I'm done talking to corporate he calls yet again, I answer and he says we have them ready for you.. I said I've already reported you, stop calling my phone and hes trying to interrupt me the whole time and I just hang up!!! I am seriously mind blown(I truly believe I was speaking to the same manager on both occasions) I just dont understand where customer service has went, sickening!! The guy needs to lose his job if hes going to treat others so terribly over something as simple as that!!!!!!!!!!!!!!!

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Linda Hernandez - 9 d 8 h ago


the bourban chicken is smaller than a 2 pierce fried chicken... very disappointed in size of chicken. . it was fried to the point ir was almost burned... meat was very dry and tough.... I'm not ordering this again. .. and when i recieved my order no utensils were given to eat the mashed potatoes... poor poor service...

i went thru the drive thru

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Anonymous - 12 d 5 h ago


Very terrible service they treat their employees like shit. The manager was yelling at her employees for no damm reason and threatens them saying she will fire them; I watch the whole thing while I waited literally close to 35 minutes for a 10 piece all dark meal. Y'all really need to start investigating into your store 9710 Potranco rd. The female manager shouldn't be threatening no ones job because that is Retaliation. Very unprofessional of her and y'all need to take this matter into action fast because the way she treat her employees and the way she threatens them is uncalled for. Retaliation is a big thing there so take action churches corporate!!

General profile image - 12 d 5 h ago


I ordered your smokehouse chicken dinner and you should be totally totally embarrassed and ashamed of yourself for putting this out I smoked chicken there's nothing smoked about it and it's not even chicken it's a little half of squab my girlfriends cockatoo is bigger than that never will buy it again that's stupid

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Reginald Mapp - 12 d 10 h ago


I ordered 2 two piece specials for $1.69 on 7/9/2010 between 7:00 p.m. and 8:00 p.m. Before I entered the restaurant, I noticed the front door was propped open. I thought this was strange. However, when I entered the restaurant, it was so hot I really could not understand how the employees were able to perform their work duties. I mean it was very, very hot. Every customer who walked in the restaurant seriously complained about the very hot atmosphere coupled with the hot heat from the continuous cooking. Everyone in the lobby area were consistently complaining. However, I can truly say the crew that was working including the manager did not miss a beat, served with a sense of excellence and a sense of urgency. I do not know the crews' names. I really hope the corporate office reads these comments and truly rewards these individuals. I believe the address is 860 Donald Lee Hollowell Parkway, NW Atlanta, Georgia 30318. My name is Reginald D. Mapp. (hidden) and (hidden).

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Super Disgusted Customer - 13 d 5 h ago


Church's Chicken in Los Lunas, NM is by far super disgusting!!!! Not even kidding, the manager there has super poor hygiene!!! It is sooooo bad that I will never return there again. What kind of example is she setting?! especially working around food?!?! ABSOLUTELY HORRID!!!! you can smell Graciela from a distance... it just turns my stomach and I will not be going back. extremely disappointed... Its worth the DRIVE TO ALBUQUERQUE where their employees are clean and neatly groomed.

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Jack N. - 12 d 16 h ago


@ Super Disgusted Customer,

Isn't diversity wonderful?

Welcome to a South America Cantina/ bordello.

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Tresa - 13 d 6 h ago


Poor customer service, nasty attitudes & getting smart with the customer is ridiculous. That's what I experienced today & then my bombers wasn't fresh.

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Charles - 17 d 7 h ago

Need help getting check stub on line

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Paul Roy - 20 d 13 m ago


I recently purchased your Bourbon Black Pepper smoke house chicken it to say the least terrible it was over cooked and extremely dry way below my normal experience it was purchased at your location on state line Ave inTexarkana Arkansas

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Kim Canfora-Burnside - 21 d 6 h ago


Hello I was at your store 636 and received terrible service. I order a 7 mix and was charged 10.99 instead of 9.99.

They ran out of flour and white meat. The chicken they had left was doubled dip back in the flour and fried over again. They gave dark meat only and forgot my biscuits.

Please contact me at (hidden). My name is Kimberly Canfora. 1085 Jason Ave. Akron Oh 44314.

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Unsatisfied in Illinois - 22 d 9 h ago


After waiting 30 minutes for a 12 piece meal at church's on western in Peoria Illinois. I was told they didn't put in enough chicken. Apparently 12 x the 3 people waiting was to hard to figure out. So I left with no chicken and not even a sorry.

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Tamars - 34 d 6 h ago


I am at churches chicken on knight Arnold and Perkins where I'm been sitting in the drive through for 10 min No respond I had to pull up at the window and associate looked at me and walked off

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Anonymous - 22 d 12 h ago


Preach just like the one on third Street and fairway everyone needs to stop eating there immediately!!!! Saw roaches on the wall flies in the windows n not to mention the knats that was biting me n my baby omg I immediately left and nots leave out how unprofessional they are as long as they get paid they don't care was a very nice young lady I never seen before In all black with a natural puff running drive thru and asked if we needed help at the front counter while fixing food while the manager had to be was just standing around

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D.Gaither - 33 d 11 h ago


My Son went to Churches Chicken on Jan 29th. was given raw chicken ad had to go to the ER the following day. I have reached out to someone in corporate for several months no one will return my call. I even have a incident report form the store manager yet and still no one will talk to me this has been going on for months now. I have kept record of every call I made to corporate. I will not encourage anyone to eat from the Charlotte location. This should not have happen but I find it even more disturbing that no one would even talk to us or return our our call at lat calling's they said that the owner would be contacting me. I will not let this go and I will keep calling and writing about this as often as I see fit

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Anonymous - 22 d 12 h ago


See this is my point being I use to work for this filthy company sad it's in a total different state and the the same issues I also can't get in touch with corporate they don't care as long as the money keeps rolling in none of there food gets Temp chicken can be spoiled and they drop it in the flour and four batter straight to the nasty ass grease these people should be shut down not to mention the roaches flies and knats that fly around around the food

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