Information, reviews and public commentary for US companies

 

Church's Chicken

Rating
0.672048
Web
http://www.churchs.com
Related
Cajan Operating Company
Address
980 Hammond Dr. Ne, Ste. 1100
Atlanta, GA
30328
Contact
Anthony Lavely
Role
EVP and CMO
Phone
(770) 350-3800
Fax
(770) 512-3920
Employees
5,000
Twitter IDs
@ChurchesChicken
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Anonymous - 2 h ago

1

I am so disappointed in your Store in East Point, Ga.

On this visit I went thru the drive thru The young lady Larizza M. took my order and payment and asked me to pull into one of the spots away from the drive thru which is was not a problem. I parked facing the drive thru and waited. After seeing other customers come and go I went inside and asked about my food. The one that took my order was not apologetic at all and told me to Wait a minute and I said I have already waited ove 30 minutes and was told that the Mac and cheese that was ordered was out. She was quite unconcerned to say the least. I told her That this was the 2nd time my order was messed up. One week ago I went to the same store and when I got to my desination I was missing my pepped and sodas. Called back several times and got no answer.

Very poor customer service at this location. I will Not be going there anymore.

Would love to hear back from someone in management. Between these two visits I spent 40$

(hidden)

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Rosalyn - 1 d 25 s ago

On 9\20\19 at 9:20 pm Churches Chicken on Veterans Memorial Houston Texas 77038 was closed the workers would not open the door or drive through all was closed. They act as if they couldn't speak English they close at 10pm. I would like for someone to contact me about this because this keep happening.. (hidden)

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CThomas - 1 d ago

0

On 9/20/19 at approximately 3:30 pm I ordered a 3pc and bisquit total of $4.18 at your store 217 N. Central Ave., Compton, CA 90220. When I got home I found only two pieces and a bisquit. I got back in my car and returned to the store. I explained what happened, the associate said, I'll give you a leg, but with attitude as if I made the mistake or worst yet, ate the missing piece. Also, before giving me the missing piece, she turned and waited on another customer. She threw the leg into the box and turned her back to me, no 'we apologize or here's an extra whatever'. I wasn't looking for anything extra just a little courtesy. She was just rude. So, I told her I didn't want the order and may I have a refund. Oh daggers! Having only two $1.00 dollar bills, I asked if she wanted the change given me from the $5.00 I used to pay for my order. She looked at me with such malice and snatched (believe it or not) the change from me, practically threw the $5.00 bill at me, and, well, she was just rude and unprofessional. I've been going to Churches for a very long time but will not return to this store again and have never experienced this type of treatment. I don't want spit or some other nasty in my food. Yes, she was that upset. Still love your food but will get my meal elsewhere. I do apologize for this nasty gram. Oh yes, I did call Customer Service. (Rating this store not the Company)

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David Eubanks - 3 d ago

0

The churches on airline hwy in Metairie La has the worst customer service me and my wife have been waiting 45 minutes for our order this is unacceptable churches should be a Ashamed of how this business is operating I will never return

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Anonymous - 3 d 9 h ago

I'm from Topeka Ks. And I read about the problems with incompetence/ management. This younger generation, not all, but alot of these people have no clue about RESPECT ! It's sad ! Especially when they disrespect older people. This same problem is all over the place! Like KFC also. Bad management happens. Bad apples. And it should fall at the feet of Corporate ! If they don't send a Area General Manager out to check out the complaints at these stores/restaurants then stop going to that place and go where other places have better Quality people working! Let some time go by maybe 3 months and go back and if the same problem is there then I would say that Corporate has a problem too! And call them! And if enough people say they're done, maybe they will do something about it. Good luck ... Just use your ears when you go into a fast food restaurant. You will know how the management is ! And how clean the place is.

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Etruscan - 9 d 10 h ago

0

77 The desert cutthroats (Hebrews - Habiru Sagaz) probably are itching, as do the christian end-timers, for Apocalypse Now so they can all go skyward to play canasta with God. The Army-gad-on prophesy is of course poppycock and so the mentally deranged judeo-christian clowns are making it into a recipe - a staged play hoping that the main player won't miss His cue. If they can get the world pot to boil and outdo Hiroshima and Dresden, I'll bet all of my frozen bagels that Christ will never show up.

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JL - 3 d 10 h ago

2

, To etrucscan....What kind of name is that!???? Anyway, LITTLE DO YOU KNOW that you just Proved that we are Truly living in the LAST DAYS ! You are a SCOFFER ! Jesus said that there will be certain signs to watch for HIS SECOND COMING and " Scoffers" saying exactly what you said just Proves Prophecy ! Thank you so much!!! Take a big look around what is going on around the world Another Sodom and Gamora Sickness in the world and Crazy unnatural weather ect....!!! You are a Heathen/ Pagan!!! And everyone knows what God did to them in that evil city! Time to WAKE UP !!! HE IS COMING SOON and in our Life Time !!! WATCH !!!

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Anonymous - 7 d ago

St Louis City and County Churches Chicken need to close ALL doors. You all hire ignorant young folks that don't have a bit of customer service skills. Whose doing the training nowadays because Churches want like that in the past. You all are putting young folks in managerial positions that don't know how to make a decision whatsoever. I've been a customer for ages and it's sad that I have to even type this review. You all have a complaint line and the representatives barely speak English! Such a mess!!

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Stephanie - 8 d ago

0

Experienced very rude and unprofessional along with unacceptable service at store #515 Overland , Missouri

Well to start it off with the night of Friday the 13th 2019 I was simply asked the night shift Manager what type of sauces does he have. (A question so simple that could've been answered SIMPLY)

But instead he replied, "I told you, you have sauce in your bag for your tenders. I at the time did have hot sauce and ketchup in my bag, but I didn't just have tenders. I had Jalapeo bombers, which I love ranch or other sauces that fast food chains restaurants may provide. I wasn't so sure of the flavors that Church's may provide because I haven't eaten here in years. But in other news the gentleman may have mis understood what I've said because he already seemed agitated from the beginning of the conversation. So he goes and says to other worker which he said something smart and he said the exact word "Mother Fucker". Wow was I shocked which such response as if I didn't hear replied, what did you say with your rude un professional ass. Which doesn't make it right either. Then he said you can get the"Fuck" outta here with all that bullshit. Not only was I shocked but other customers were shocked as well stuck in awe. Some walked out said he need his ass whipped and so fourth. Some customers stayed. We're talking about a busy Friday night here. But this is thee exact type of behavior that have people jumping over counters,killed, confronted after work and etc where I come from. But with the grace of me having my sons with me and I chose not to go down that rode. I'm not gonna lie I told the gentleman I feel sorry for his mother that he raised him like that, then my got my sons and walked out. He also refused him name when asking and continued to used bad language as if he was some type of Animal that can't be tamed. Heck I even paid for ranch dressing which was 25 cent which he didn't understand and told the other employee to tell him to keep the change.

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Anonymous - 10 d 24 h ago

The church's chicken in Grenada ms needs to be shut down because the general manager is PLAN OUT RUDE and she needs to be replaced

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Queen Csaritsa Malka - 10 d 3 h ago

0

VZ

I was listening to a dog breeder telling how mongrels are always unpredictable in their behavior - they don't know which stain they should act like. This doesn't apply to us tho', we're not animals. Ain' dat so, Izzy?

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Anonymous - 10 d 4 h ago

5

I love churches chicken can we plrase have one in claremore ok. Nobody has good fried chicken in this town thank you. Gloria Pittman

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TX - 10 d 15 h ago

4

Everytime I visit Church's Chicken #94, I am extremely satisfied. My food is given to me fast, hot and ready to eat. Not once have the employees or manager been rude or unprofessional. I go drive thru most of the time during the week and lady at the window is always very nice and hands me my order with a smile..keep up the good work.

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D.T. - 12 d 8 h ago

0

B B.. I've seen the light. I've banished hate from my sight. I'm now on the road to doing right. I've been rescued from my plight. The night is now bright. I've pulled my might from the fight. I am no longer a tight White looking down from a height. I've been saved. At this late date I have been saved from a fate at the gate of hate by a first rate mate. Hollow lula! Praise be to Phlogiston, the god of the vibrating vacuum and overseer of the used condom. Glory be. Glory was. And she still is.

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There wasn't a zero star so I will not be choosing one - 12 d 10 h ago

I'm about a half a gallon of sweet tea, and was told I had to pay for a cup. It doesn't make sense to buy a gallon of a drink and have nothing to drink out of. The location on 174th and 27th Avenue in Miami Gardens Florida. Always forgetting an item for your order you always have to correct them and then they look at you like you Plumb dumb and crazy. I understand you may not need a great education to do this job but you at least need good customer service and a good attitude. I'm getting ready to stop purchasing y'all chicken and stop wasting time with y'all ghetto ass employees because y'all don't care so why should I but I did want to make sure I shared how I felt you worse than the crackers take black people money and treat us like s*** why don't you put your restaurants in the good neighborhood to take him out of the hood

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King Vladeyushyi Mirom - 12 d 12 h ago

0

*******WARNING***************WARNING********WARNING

9LII ** The plans for massive global population reduction are no longer a "back burner" issue. -

*******WARNING***************

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Kelley - 13 d ago

The first thing you see driving into Wharton Texas is a churches restaurant with a completely destroyed sign. Been like that for a very long time. Does anyone care. Looks bad

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Anonymous - 13 d 6 h ago

0

I went to churchs chicken in little rock ark on geyer springs rd on Sunday September 8th 2019. I ordered the 20pc. Family meal and they were out of everything. They didn't have no macaroni and cheese, no peppers no nothing. This is ridiculous.

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Anonymous - 13 d 8 h ago

0

The store in Dolomite/Hueytown area is the pits!!!! Every time I go there for Mac & cheese they NEVER have it. They always say they ran out of it. They only cook 2 pans per day & once it's all gone they refuse to cook anymore. Why would you not have enough on a Sunday after church? The manager there is lazy, at best & has a bad attitude. I'll be taking my business to the next location where the staff is much more pleasant & always seems to have plenty of whatever.

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Demetria Farewell - 13 d 10 h ago

4

On Sunday September 1, 2019. I visited the Church's Chicken on Bellevue (Elvis Presley) and Norris Road. I drove up at 10:13a.m. and placed an order. I was told that there was no chicken available. It was still cooking. I advised that opening time was 10:00a.m. the representative said they were running behind and chicken would be read in fifteen minutes.

I was disappointed and said to myself this was so unprofessional of a business to not have their product ready at opening time. I decided I would come back in fifteen minutes. I went down the road visited a convenience store and in fifteen minutes came back. It was 10:35a.m. I drove up ordered again and was told the chicken was still not ready. The thing that bothered me the most was the lack of customer service.

The representative didn't even apologize for my inconvenience or try to explain why 35 minutes after your opening time your product was not available. There was no concern, no sense of urgency nothing. This was the most pitiful demonstration of customer service that I have witnessed in a long time.

There needs to be some serious restaffing and retraining at this location.

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Moshi - 13 d 15 h ago

0

Coming soon to a potato field near you - Carlos Barragan and Valentin Garcia, of Pasco OR, were arrested on suspicion of first-degree theft. They stole 12 tractors. No Virginia, not all on the same day. They rented appropriate U-Hauls and happily carted them away. I don't suppose they donated them to "the poor", do you?

***Meanwhile in the Yakima parks, macho femmes and school boys are patrolling the landscape with motor bikes. They are armed with crash helmets, cell phones, orange T-shirts and blue wrist watches. That sounds scarier than hell to me. I guess that's why the sheeple now feel "more safe". I do wonder about the crooks, however. Sorry. I forgot to mention that part of their threatening armaments are 3-cell waterproof flashlights.

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Roxanne - 14 d 5 h ago

0

The Church's Chicken in Northridge,Ohio is racist as hell and I will Never go back. I love their food but I leave mad Every time. I haven't been in almost a year due to the rude service or being over charged or incorrect order. I always wondered if it was the color of my skin or just bad service but not anymore. I went inside to order they waied on the 2 people ahead of me then worked on the drive thru orders. I figured they were busy and waited patiently. 10 minutes and the 8 people behind the counter didn't even acknowledge me. I black man walked in waited about 2 minutes they bypassed me and asked for his order. I will NEVER go back.

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King Vladeyushyi Mirom - 15 d 5 h ago

0

MV ** The plans for massive global population reduction are no longer a "back burner" issue..............

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yvonne - 15 d 6 h ago

0

Churches in semmes ala has the rudest workers ever .....I will never go back i will pay double KFC

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Anonymous - 16 d ago

The Church's Chicken in Tarrant on 79 highway I've been waiting in the Drive-Thru for 15 minutes and have not moved in Birmingham Alabama sir proximately 8:39 p.m.

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