Information, reviews and public commentary for US companies

 

Church's Chicken

Rating
0.679934
Web
http://www.churchs.com
Related
Cajan Operating Company
Address
980 Hammond Dr. Ne, Ste. 1100
Atlanta, GA
30328
Contact
Anthony Lavely
Role
EVP and CMO
Phone
(770) 350-3800
Fax
(770) 512-3920
Employees
5,000
Twitter IDs
@ChurchesChicken
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SK - 1 h ago

1

My husband went to the Church's on Mobile Hwy in Montgomery specifically for a family meal.

First things first, he received terrible and slooooooow service.

Second, the 15 piece meal was only 12 pieces and the slaw was only half filled.

I love Church's but won't be back.

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Wicky - 11 h 17 m ago

5

Hey guys would you kindly open church chicken branch in kenya. Ready for a talk contact wickliffebarry80gmail.com . We need this.

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J.J - 1 d 3 h ago

0

I went to a Church's Chicken today in Sanford, Florida and received crappy service from a Shantelle G. She needs to be fired.

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LJ - 3 d 4 h ago

Hope the company will assist with funeral expenses for the family of your young female employee that was shot and killed at your Otay Mesa Ca. location.

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Anonymous - 5 d ago

I want to know why I'm not rehire able.. I was a good worker.. I really want to go back.. Their is a issue..

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Cecelia Woodward - 10 d ago

0

So we're ordering at the location and Bernalillo New Mexico on 550 start with when we first pull up we were you were waiting behind another vehicle for 20 minutes before we even got to the speaker when we get to the speaker instead of greeting us the person was all hold on and left didn't say Hi how are you nothing we waited for another 10 minutes before we had to ask what was going on finally taking our order he lets us know that they're out of biscuits which are pretty famous for churches and they're out of corn 2 things we try to order he did let us know right away we will wait 10 minutes on a chicken but we were behind another vehicle waiting for like 20 minutes so we're still waiting at the window right now and we've been here for an hour there's three people working and they're really not that busy right now usually I wouldn't complain about something like this but it's really unnecessary for this to be this way being let us a business it should have everything that the business offers and the people should be one people friendly and to know how to do their job they seem like they don't even know what they're doing which is not necessarily their fault it should be the manager that works at this location which there is none right now I thought I would submit this complaint and then I am calling the store as well because when I asked for corporates number they gave me the store number

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Shelly Tapia - 8 d 5 h ago

0

I was at this same location on November 1, 2019. I went inside, and waited for 5 minutes behind people who had already ordered. I finally asked if they were waiting to order or waiting for their food. They had already ordered so I proceeded to the counter. I waited for 5 minutes for her to take my order. She looked back at me multiple times as I stood there. Finally I asked if there was someone that could take my order. She replied with wait a minute. When she finally got to the register, it took her 10 minutes to take my order for 2 simple meals. I waited for 10 minutes when she finally gave me my drink cups, and told me that it would be 10 minutes for the Honey Butter Biscuit Chicken Tenders. I finally went back to the register after waiting 40 minutes for 2 meals, and she said that it would be about 15 more minutes. I told her I had to get to work and demanded a refund. I was told that I could not get a refund. I told they I wanted a refund not that I had already waited WAY too long and he threatened to call the police on me. I barely made it to work on time and I only work 5 minutes away. My husband remained there for another 15 minutes and still received no food or refund. He returned the next day for a refund with no apology of any kind.

There was a man that ordered before me and he had to beg for them to give him chicken that wasn't burnt. It looked very dried out. Another man came in and he had to ask if he could buy some of the chicken or if it was for display only. This location is a disgrace to the Church's Franchise.

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Sharon Tolbert - 9 d 8 h ago

0

I'm sitting at the Church's Ckn on Highway 79 and it's not open at the people inside want even come to door and say nothing. Just acting like no one is outside. People driving off they suppose to be open at 10am. Very rude not to respond

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Lashelle Golson - 11 d 7 h ago

Can you please bring churches chicken back to Cleveland, ohio?

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church chicken - 9 d 15 h ago

0

@ Lashelle Golson,

Try KFC for real chicken.

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LaTosha - 13 d 14 h ago

0

I fell and hurt my self at churches chicken on 31st and Garnett in Tulsa on 10/25/2019 I was told someone would call me , but ive not heard from anyone. So now im having to reach out to them , the floor was very wet and after my fall there was still water on the floor .

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Anonymous - 14 d 6 h ago

0

So currently at #ChurchsChicken on Old National Hwy in College Park, Georgia, this lady who said she is the General Manager goes by the name of Pamela is outside smoking a cigarette with a line of customers waiting in the drive thru line and at the door for the store to be open. Before I recorded her I asked her what time the place opens and she said 10:30 and I told her is 10:30 now and she told me not by her watch thats when I started recording her. This is so pathetic and unprofessional. I will never eat at this place again

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Shawn - 14 d 7 h ago

0

Bought chicken in Newnan that was not done. I called them for 2 days no one answered. I stay in Atl. When I finally got someone with my receipt they refused to give money back or replace it.

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William J Brandon - 17 d 5 h ago

4

I recently worked for Church's chicken and to whatever reason haven't received my check I'm at a lost for words been there twice they gave me the run around been calling for weeks I don't know what else too do can u help me please

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Dave - 18 d ago

2

Had to wait at least 10 min in car for my order in drivethru. Unacceptable!

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Donna bass - 19 d ago

0

Location Mccain Blvd North Little Rock

Time 7:18 pm

Date: October 23, 2019

Had a horrible experience tonight -asked if the chicken was hot and fresh I was told that it was but it wasn't so I said I would wait on Fresh chicken. I was told that it would be 12 minutes. The time was 7:18- after waiting almost 30 minutes I wen to the counter and the female said may I help you (she knew I was waiting on chicken) I said yes I am trying to see if my chicken is ready-she turned around and continued fixing drive through orders and said nothing- in the meantime, another gentlemen came in and she proceeded to help him. He asked her if they had any meals without drinks- she turned and walked over to the sink and proceeded to was her hands ( she had not responded to his question -still with her back to him he said excuse me and she mumbled no to his question -still not facing him- he looked at me and said damn they are rude and I said yes they are- he walked out and said I will take my money elsewhere. So I am still waiting on my food and she fixed it and gave it to the guy working the drive through-he assumed it was a window order and she said no that is hers-meaning me. So I get my food and checked it and was missing a piece of chicken-by this time she was behind the hot line wiping down the counter- I said excuse me several times before she acknowledged me still standing there I said I am missing a piece of chicken she said it is in the bag I said no it is not and she said oh here it is- ( it was sitting off to the side in a separate bag. So my order was 4 breast and two legs. I get home and had a thigh instead of a breast for one of the pieces. She was a black female -please find out who she was and take appropriate action I would like the name of the manager and owner of that location.i am a 23 year Veteran of the Army and nobody deserves this type of customer service- I worked hard for my pension and take pride in spending my money for quality food. My number is (hidden)

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Jackie - 21 d 3 h ago

0

I live in Houston TX and it is very sad that I went to one Church's and ask for a 10 pcs mixed and was told well we don't have any wings and you got to wait if you want spicy we will put you some down give us 13 to 15mins I said well I can't wait that long they said okay take your money and go which I did, thinking to myself how rude I was on Fondern Rd so I went to another one on South Post Oak and went in side and ask the same question can I please get a 10 pcs mixed spicy and what do I hear we don't have any spicy chicken they never send us the right order we don't have that and we don;t have any wings either if you want this breast we have you can have it but we don't have any more white meat I am very disappointed that they are in the business of selling chicken but don't seem to have chicken. And when the manger walks away and says to you that's the way it is and the workers says you must not be coming to church's we don't never be having wings and stuff like this is a all time habit is said I feel they need to either get it togather or shut it down just awful service.

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Anonymous - 23 d ago

I live in Indiana,at senior apt so l can ride my scotter to 25 ,st and keystone to pickup chicken ,and get out of house also ,my order was taken ,l was told that they did not have dark meat ,but was waiting on truck no problem l wanted two price white combo with two sides.l asked for dirty rice and corn but no corn so give me cold slaw. after returning home no rice so in unhappy ldid not want to go back too much trouble, all most got hit by car because they don't watch where they are going so from now on l will always check bag thanks for listening ms Betty Tarvin 2005 E,25 st Indianapolis Indiana 46218

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Anonymous - 24 d ago

your Church's Chicken in goulds do not have any chicken you have people standing up here waiting for chicken to get done that's a ridiculous

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Danny Houston - 24 d 23 h ago

2

How can a corporation be ran like this .who is the CEO.and why aren't he or she doing anything to change.they have a good product if it it put out to.the public the right way.please someone take over an make churches chicken the way it used to be.rated number one chicken restaurant chain

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Abisa - 25 d 6 h ago

2

IT's not the cole slaw it is the Elbow macaroni salad. Never have I eaten macaroni salad with pickles because the pickles are sour and the dressing is acidic for the ingredients and both pickles and dressing do not mix.

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Abisa - 25 d 6 h ago

3

I will like to give a tip in one of the salads . I would be much better If the pickles were eliminated from the Cole slaw. I gave eaten cole slaw and never had pickles which are sour and ruin the taste I'd rge cole slaw.

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James - 25 d 6 h ago

1

I'm at the location in Overland, Mo. And the customer service is horrible. The same young girl who took my order was also the one who was preparing the biscuits. She poured the butter on the biscuits while wearing no gloves. The butter from her hands she just shook them off over the biscuits. Never once did she wash her hands.

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Lydia - 26 d 4 h ago

4

Im updating my review.

First i waited for a response from this site.

i gave them all my contact info.

I got no email reply in a week. ....So I went to Churches on Andrews Hwy Odessa TX and spoke to a young girl & manager who were shockingly Super nice with my experience of the flavorless chicken i got.. But now i will upgrade their chicken back to #1. But for the morning shift only for now. Now if the evening shift can improve the recepie or correct the error on how they cooked their chicken..... well then.....Then they'll be ok.

They retained the juicy chicken flavor. But i noticed that it was the old recipie that had an ingredient that i had gotten use to it's flavor for so many years. :;(

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Tay - 28 d ago

0

So...its 8:00 and the lobby is closed but is supposed to close at 10. Get to the drive thru and the speaker doesn't work so now we are forced to sit because you can't go around the other cars due to limited space. So after almost an hour of sitting we get to the window to place an order. They tell us they don't accept their coupons due to food cost being too high and try to push on us something we have no interest in ordering......never again will I go there!

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