Information, reviews and public commentary for US companies

 

Circle K Stores Inc

Rating
0.749738
Web
www.conocophillips.com
Address
1130 W Warner Rd
Tempe, AZ
85284-2816
County
Maricopa
Contact
Geoff Haxel
Role
VP
Phone
(602) 728-8000
Fax
(602) 728-5348
Annual Sales Est
$2,147,483,647
Employees
14,500
SIC Code
5411
General profile image

Anonymous - 6 d ago

Circle K store address 7900 Northwest Expressway, Oklahoma City, OK 73112 I arrived at the Circle K one evening to purchase a drink with the refill cup when I got to the register the lady was very rude shirt untucked hat crooked him accuse me of not bringing in my own cup so I appeared to look at her name tag she did not have a name tag she proceeded to contact her other employee who did again question me again about my cup I asked her to pull tape and run the cameras.

Circle K_customer-service--phone-number--+1.8.5.5.'3'6'9'.8.5.6.5.

Circle K_customer-service--phone-number--+1.8.5.5.'3'6'9'.8.5.6.5.

Circle K_customer-service--phone-number--+1.8.5.5.'3'6'9'.8.5.6.5.

Circle K_customer-service--phone-number--+1.8.5.5.'3'6'9'.8.5.6.5.

Circle K_customer-service--phone-number--+1.8.5.5.'3'6'9'.8.5.6.5.

Circle K_customer-service--phone-number--+1.8.5.5.'3'6'9'.8.5.6.5.

Circle K_customer-service--phone-number--+1.8.5.5.'3'6'9'.8.5.6.5.

Circle K_customer-service--phone-number--+1.8.5.5.'3'6'9'.8.5.6.5.

Circle K_customer-service--phone-number--+1.8.5.5.'3'6'9'.8.5.6.5.

Circle K_customer-service--phone-number--+1.8.5.5.'3'6'9'.8.5.6.5.

Circle K_customer-service--phone-number--+1.8.5.5.'3'6'9'.8.5.6.5.

Circle K_customer-service--phone-number--+1.8.5.5.'3'6'9'.8.5.6.5.

Circle K_customer-service--phone-number--+1.8.5.5.'3'6'9'.8.5.6.5.

Flagged for review. 
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Elizabeth Wenchester - 5 d ago

3

Shanta" store #3631 Blanding Blvd;

Awful customer service regarding ice for my dogs; began nodding her head and sticking her lip out after I attempted I to give her some feedback. It was obvious she could care less, so I quit speaking to her and left this brand new store.

Was also initially overcharged for my drink. Neither employee appeared to want to be there. It appears that they feel the need to take their unhappiness out on the customers...

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Kppl - 3 d 16 h ago

4

ead and sticking her lip out after I attempted I to give her some feedback. It was obvious she could care less, so I quit speaking to her and left this brand new store.

Was also initially overcharged for my drink

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Anonymous - 2 d ago

Had a bad experience in one of your Covington Louisiana stores...

Won't be going back anymor..

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Anonymous - 6 d ago

Circle K store address 7900 Northwest Expressway, Oklahoma City, OK 73112 I arrived at the Circle K one evening to purchase a drink with the refill cup when I got to the register the lady was very rude shirt untucked hat crooked him accuse me of not bringing in my own cup so I appeared to look at her name tag she did not have a name tag she proceeded to contact her other employee who did again question me again about my cup I asked her to pull tape and run the cameras.

Circle K_customer-service--phone-number--+1.8.5.5.'3'6'9'.8.5.6.5.

Circle K_customer-service--phone-number--+1.8.5.5.'3'6'9'.8.5.6.5.

Circle K_customer-service--phone-number--+1.8.5.5.'3'6'9'.8.5.6.5.

Circle K_customer-service--phone-number--+1.8.5.5.'3'6'9'.8.5.6.5.

Circle K_customer-service--phone-number--+1.8.5.5.'3'6'9'.8.5.6.5.

Circle K_customer-service--phone-number--+1.8.5.5.'3'6'9'.8.5.6.5.

Circle K_customer-service--phone-number--+1.8.5.5.'3'6'9'.8.5.6.5.

Circle K_customer-service--phone-number--+1.8.5.5.'3'6'9'.8.5.6.5.

Circle K_customer-service--phone-number--+1.8.5.5.'3'6'9'.8.5.6.5.

Circle K_customer-service--phone-number--+1.8.5.5.'3'6'9'.8.5.6.5.

Circle K_customer-service--phone-number--+1.8.5.5.'3'6'9'.8.5.6.5.

Circle K_customer-service--phone-number--+1.8.5.5.'3'6'9'.8.5.6.5.

Circle K_customer-service--phone-number--+1.8.5.5.'3'6'9'.8.5.6.5.

Flagged for review. 
General profile image

Elizabeth Wenchester - 5 d ago

3

Shanta" store #3631 Blanding Blvd;

Awful customer service regarding ice for my dogs; began nodding her head and sticking her lip out after I attempted I to give her some feedback. It was obvious she could care less, so I quit speaking to her and left this brand new store.

Was also initially overcharged for my drink. Neither employee appeared to want to be there. It appears that they feel the need to take their unhappiness out on the customers...

General profile image

Kppl - 3 d 16 h ago

4

ead and sticking her lip out after I attempted I to give her some feedback. It was obvious she could care less, so I quit speaking to her and left this brand new store.

Was also initially overcharged for my drink

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Anonymous - 2 d ago

Had a bad experience in one of your Covington Louisiana stores...

Won't be going back anymor..

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Anonymous - 3 d 8 h ago

0

Had a bad experience in one of your Covington Louisiana stores...

Won't be going back anymore

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Unknown - 4 d 10 h ago

Hi today I was at the Circle K at 4301 West Cactus Rd, Glendale, AZ. This is a complaint against the store manager. A lady came in went to the cashier and I'd pretty much say she was yelling at the cashier. The cashier was very professional. The yelling lady basically said that the cashier treated her kids badly even though she started that she wasn't even in the store when it did. The cashier actually didn't treat the kids badly. She was polite the whole time I was there, which was when the kids were in there. When it looked like the yelling lady was going to leave another customer said in the direction of the manager that the cashier always treated her very nicely. The yelling lady then stopped and started after the other customer. The manager then started talking loudly and I'd say rudely to the yelling lady. This seemed to upset the yelling lady more. The manager didn't say who she was until the yelling lady was just about leaving for the 2nd time. Then the manager said loudly and rudely "that's it, cashier's name, I've had it. We're going to the back and talking about this ". The manager from what I saw never even tried to find out why the lady was upset. She did treat the employee who had to deal with it all very disrespectfully and was rude to her. Me and others who were in there went outside and waited to see them when they came back. The cashier who had to deal with the yelling lady looked very upset. Quite honestly if I were her I would have quit. Even though the cashier she was very visibly upset she still went about her job after all of that. I give that cashier props for being so professional through out the entire ordeal. The manager here treated her cashier so badly it shocked me to where I will no longer go back. Not one person should be treated the way this manager treated that cashier, I'm sure she's done this multiple times before. She is not just a horrible manager but by seeing her actions today a bad person.

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Elizabeth Winchester - 5 d 11 h ago

0

Shanta" store #3631 Blanding Blvd;

Awful customer service regarding ice for my dogs; began nodding her head and sticking her lip out after I attempted I to give her some feedback. It was obvious she could care less, so I quit speaking to her and left this brand new store.

Was also initially overcharged for my drink. Neither employee appeared to want to be there. It appears that they feel the need to take their unhappiness out on the customers.

Good Luck with this store!

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Beach girl - 20 d ago

3

My wife went to Circle K and 537 S. Watson Rd., Buckeye, AZ 85326, paid $20 to put gas in her tank, the clerk did not turn on the pump because of her error in which pump to turn on and the $20 was not returned and no gas was offered. We would like a

Circlek_customer-service--phone-number-+1.8.6.6'5'2'8'.5.O.0.7..

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Circlek_customer-service--phone-number-+1.8.6.6'5'2'8'.5.O.0.7..

Circlek_customer-service--phone-number-+1.8.6.6'5'2'8'.5.O.0.7..

Flagged for review. 
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Brian Freeman - 19 d 13 h ago

3

Circle K store address 7900 Northwest Expressway, Oklahoma City, OK 73112 I arrived at the Circle K one evening to purchase a drink with the refill cup when I got to the register the lady was very rude shirt untucked hat crooked him accuse me of not bringing in my own cup so I appeared to look at her name tag she did not have a name tag she proceeded to contact her other employee who did again question me again about my cup I asked her to pull tape and run the cameras back in to show that I did bring in a cup if she was quite rude district disrespectfully cussed in her words this is bad total disregard to customer service then she begs me from the store after purchasing my drink and my friends on the way out the door she threatens to call the police as your coworker Hey are you gonna pay for that drink knowing that I had just paid for to consider is very disrespectful not havin...

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Fimlistan - 18 d 17 h ago

3

Good morning. I'm a highly devoted customer at your Circle K store on Airport Road in Pearl Mississippi. I don't see any reason for that store to be as filthy as it is. You have 2 Supervisors and a Cashier there during the day the bathroom stink smells like urine the toilet is nasty the floors doesn't get mopped the front has dirty tracks throughout the front door to the register

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Anonymous - 18 d 16 h ago

Verna I got took for money in your Charlestown Indiana the cashier charged my debit card 3 times I want my dam money back asap. Or I will contact my lawyer

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Anonymous - 7 d 17 h ago

Same thing happening in Kansas who do we contact!!!!

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Nish Wish - 15 d 3 s ago

3

Your manager lady at 54 ave N in st petersburg Florida 33709 Is on drugs I saw her smoking weed and crack pipe multiple times since the new location opened a block from my house, at the dumpster on the left side of the store as recently as 3 days ago with the short haired short guy, and then yesterday morning I pulled in for gas and cig's and was at the register ready to pay and the manager lady / who had seen me noticing her at the dumpster doing the drug's (the tall heavy set manager blonde beast who where's the same black shirt a lot.) came up to me and said to get out of her store or she would call the police and have me arrested. She stated that I stole a .79 cent polar pop I stated I'm not a thief and that it must be a mistake I buy the 20 packs of soda and get a cup of ice routinely at 54 ave I also asked the tall black guy If I could get a replaced soda days earlier for a flat polar pop I had purchased a day earlier! He let me(must be the soda she states I Stole. I have spent thousands of dollar's at your 54 ave location and I have been going there since it opened I have also heard multiple employee's say that she is horrible rude and be litles them. I will report the drug use too the DEA AND THE MEDIA ( I have video's IF she is there in two weeks the local....

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Choo yun - 13 d 18 h ago

5

r your decision to stop selling firearms, ammo, etc. It takes courage to stand up the way you have, especially with the way the NRA bears down on individuals and organizations. Great move, Dick's Sporting Goods!!..

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Anonymous - 13 d 18 h ago

This is Circle K.

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Beach - 11 d 17 h ago

ork My manager tampered eith my hours and completely didnt pay me

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nene - 10 d 7 h ago

1

Why are all the lottery tickets upside down and backwards? Can not even see the cost anymore. You have lost a customer and my friend told me today he would no longer buy lottery there anymore. the pack starts with 00 and then 1 2 3 4 and not you start the rolls backwards . Not fair to regular lottery players.

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pj - 10 d 6 h ago

Was told it is easier for you to take inventory with the lottery tickets backwards. That does not make any sense at all. and when you can not even see the lottery tickets or the price whats the point in buying them?upside down tickets??? come on circle put them back the way they are supposed to be. starting with 00

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Kay-D - 9 d 48 m ago

3

The Circle K in Brenham, Texas, appears to be a relatively new facility but has the filthiest ladies' restrooms I have seen outside of a port-a-potty....

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Jake lime - 6 d 16 h ago

4

NE, Albuquerque, NM 87113.

on Tuesday, October 8, I stopped in (as is my habit, a couple times a week) to purchase lotto tickets.

Working that day were: an elderly man who is relatively new working behind the counter: wears glasses, salt/pepper hair, looks early to late 60s, short in height. A middle-aged woman: dark hair, looked to be 60s-ish. And a relatively younger woman: dark blond, looked to be 40s-50s.

Usually, when I stop in to the store after work (round 2:30-3:00pm) there seems to be a shift change happening; but, at least some one is tending to the counter waiting on customers. However, on 10/8/19, when I walked up to the counter expecting to be waited on, these employees never greeted me: that's usually taught as customer service 101 in the service industry, no?--your employees were sorely lacking in this area. They looked at me, saw that I was waiting to be helped, but they all three rolled their eyes at me

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Kenneth De - 7 d ago

0

Store is located at 4701 Jefferson & Paseo del Norte, NE, Albuquerque, NM 87113.

on Tuesday, October 8, I stopped in (as is my habit, a couple times a week) to purchase lotto tickets.

Working that day were: an elderly man who is relatively new working behind the counter: wears glasses, salt/pepper hair, looks early to late 60s, short in height. A middle-aged woman: dark hair, looked to be 60s-ish. And a relatively younger woman: dark blond, looked to be 40s-50s.

Usually, when I stop in to the store after work (round 2:30-3:00pm) there seems to be a shift change happening; but, at least some one is tending to the counter waiting on customers. However, on 10/8/19, when I walked up to the counter expecting to be waited on, these employees never greeted me: that's usually taught as customer service 101 in the service industry, no?--your employees were sorely lacking in this area. They looked at me, saw that I was waiting to be helped, but they all three rolled their eyes at me & continued to aimlessly chat with one another. I was the only customer in the store at the time. I stood there at the counter for at least a minute and a half, just to see if maybe they were too busy trying to get through the shift change--no, they were not too busy. After they took one mean, angry look my way, they just turned to each other and continued to talk among themselves.

After that minute and a half of waiting, I walked out of the store & went to my car to get my phone, so that I could take pictures of the 3 employees. when I came back into the store, I walked back over to the counter & took a couple of pictures with my phone. The male employee looked over at me & started to whisper to the middle-aged woman employee with the dark hair. I move to another area of the store & continued taking pictures. After briefly taking a few photos with my phone, I left the store.

So, to sum up my experience in your store, I want to report that your employees are: Rude, they lack professional customer service skills, they are dismissive, and seems very angry and distracted. Having worked in the customer service industry for a number of years, myself, I would suggest the following: 1) that your company do better customer service training with your employees; 2) hire people who actually want to be there and work; 3) hire people who are not so angry and so distracted; 4) seek out nicer employees--you are, after all in the business of serving customers, yes?

I don't expect to hear back from anyone in your company; that seems to be the typical response I've noticed here in New Mexico.

Kenneth De

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Perturbed customer - 8 d 13 s ago

0

On Sunday morning, October 6th, approximately 10:30 a.m, I entered Circle K to get a cup of decaf coffee. There was one customer in the store and two attendants behind the counter having a conversation. Upon entering the coffee station, a sign was posted, on the decaf coffee maker, "Unavailable". I asked the attendant if they were out of decaf. The attendant, appearing to be disgusted that I was interrupting her conversation, came over to where I was standing. She replied, "No, it hasn't been made, no one told me we were out". REALLY!!! You have one customer in the store, couple cars at the pumps, and another attendant in the store, and no one told you??? I was appalled with her response and tone. If she paid attention, rather than talking, she would know that the decaf coffee was not made. Her response had me think I was inconveniencing her when it is her job to make sure coffee is made. I understand if the store was busy and she did not have time to make it, however, this was not the case. I left not only without my coffee but highly perturbed by the attendants response!!!!

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KayD - 9 d 13 h ago

1

The Circle K in Brenham, Texas, appears to be a relatively new facility but has the filthiest ladies' restrooms I have seen outside of a port-a-potty!

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Anonymous - 12 d 21 h ago

Im a circle k work My manager tampered eith my hours and completely didnt pay me

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Sara Stevens - 13 d 19 h ago

1

I go to a cricle k the 4 ft manager is a bitch got a filthy month. Nothing ever works. Her and her boss have scaming matches in middle of store. She gambles on the clock. And drives around buying tickets. From other stores. She is rude and disrespectful. She cant keep no employees that she dosen't run off. I found a new store to go to.

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