Information, reviews and public commentary for US companies

 

Citigroup Inc.

Rating
1.2
Web
http://www.citigroup.com
Related
Citi Bank
Address
399 Park Ave.
New York, NY
10022
Contact
Vikram Pandit
Role
CEO and Director
Phone
(212) 559-1000
Employees
266,000
Twitter IDs
@Citigroup, @Citi
General profile image

Susan Turner - 123 d ago

I have not been unhappy with my service by my Citi Bank credit card, but I am very unhappy with the fact that citigroup is helping to fund the oil pipeline at Standing Rock. I would assume you've heard from many people about this, asking you to stop your part in the funding of this pipeline. We must stop NOW in our abuse of the Native Americans, and this is the place to begin. I will be cancelling my account of over 20 years if I don't hear Citibank is pulling their funding. Just as PNC Bank stopped funding the removal of mountain tops in West VA. - I want Citibank to stop funding this pipeline.

General profile image

della - 122 d 7 h ago

Here here aligning with you there.

http://www.ecowatch.com/norway-dnb-dakota-access-pipeline-(hidden).html

General profile image

della - 122 d 6 h ago

Here's another one

http://www.ecowatch.com/divest-dakota-access-pipeline-norway-(hidden).html

General profile image

RAYMOND LARKIN - 132 d 13 h ago

3

do you really need 34.00 from a us marine because i refuse to leave money in a bank because my debt cards were exposed and i did n't even activate them... Hey if you need it that bad ill sell some blood.

RAYMOND LARKIN

(hidden)

SEMPER FI

General profile image

Ron Esposito - 158 d 14 h ago

0

I dropped my Citi American Express credit cards in May of this year when Costco went to VISA. When I received my statement from April, it had the $95.00 renewal included. I sent a check for the amount charged in full except for the renewal fee and wrote on it that I was dropping their cards. Citi wrote me back and said I needed to send a letter which I did stating I no longer wanted the cards.

Since then I received new cards which I destroyed and have received a statement each month with interest charged to me for the $95.00 I did not pay. Weekly I have received phone messages telling me to call Citi. When I called, I spoke with some person from I country that I could hardly understand the accent. He said he would take care of it and never has. The calls continued and statements received. Twice I have written the CEO in New York to no avail as there is still a damaging report on my credit.

I have had two dealings with Citi and both have been terrible. No credibility in this bank and a whole bunch of people that do not care.

General profile image

Howard Huxter - 166 d ago

3

I am a Citibank customer and I would actually like to write a hard copy letter to a reasonably senior manager of the Asia Pacific region to request further information about changes to Citibank's fee structure. However, as seems quite common with many large corporations, contact information is very hard to come by. I am asked to call 'client service' which invariably entails poor quality phone lines (China <> Hong Kong), often issues of 'thinking' vis a vis western (UK) thinking and Chinese thinking which are markedly different, and repeating details to more than one person because low-level workers answer the phones in the first instastance. Writing is much more efficient as long as you write a good letter. And then there's the expense of the call.

To "maintain the public's trust by constantly adhering to the highest ethical standards" (https://www.citigroup.com/citi/investor/quarterly/2016/annual-report/) may I suggest that Citigroup publish the full information that their customers or others may need to efficiently and effectively make enquiries.

General profile image

Valued customer - 226 d 13 h ago

0

I currently have two accounts with this corporation currently 16,500 dollars and was about to make a 50,000! Deposit I am here at the church ave branch 885 I have waited for an hour to receive service I had to chase away ticket agents refill the parking meter to avoid a ticket after my long wait at about 1230 the branch manager came out and started to address customers completely over looking me waiting in the waiting area I asked her is she handling people in accordance to the list for customers waiting to be served she said no because she is not opening new accounts at this time I said okay no problem but how is it you have a system in place to sign to be serviced and I am only here to get bank statements to be printed she gave me a look and said because that is what I am doing I asked where is the manager because this is not how things should be done she replied and said I am speaking to the manager I don't see how any business feel this is the correct way to handle customers at any level I am not being paid to wait here I am here to handle business and if this how business is taken care at this location I think I can go over to capital one since they are offering better interest rates as it currently stands I seriously hope to hear a response for a situation like this

General profile image

nola - 259 d 10 h ago

Impossible to get through to services on the phone or computer. I want a local address.

General profile image

steve B. - 264 d 7 h ago

0

Waited on hold for over 30 minutes and gave up.....terrible service.

Other Reviews & Comments

Honda Motor Company
V. Willner I have owned seven vehicles, Honda, by far, has the worst c ... 

Food Network
Dreamriver69 Can we please quit it with all the ddd reruns dang guy fier ... 

AppleBee's
Anonymous Two other couples joined my husband and i for dinner at app ... 

T-Mobile USA, Inc.
Anonymous My name is magaly limon. I live at Grand Prairie Texas. I h ... 

J. C. Penney Corporation, Inc.
Anonymous I just purchase 4 watches from Jcp and today when finally I ... 

Frys Food Stores
Anonymous 24th Street and Baseline. Parking lot lights constantly out ... 

Jo-Ann Stores, Inc.
Not Again You must be a Democrat whore who can't spell properly! Publ ... 

Enterprise Holdings, Inc.
Fuck you you can't transfer points? It takes five days because they  ... 

Forever Living Products US
Thelma Where can i buy your products,i am one of your distributors ... 

Outback Steakhouse
Susan The server was great. My rita drink was soectacular BUT the ... 

Albertson's LLC
Masha bought caesar's salad from deli in jackson wy this afternoo ... 

Dollar General
NotHappyATALL I literally just left the DG in Evansville, IN to get buns  ... 

Days Inn Worldwide, Inc.
Anonymous ABSOLUTELY THE WORST DAYS INN I HAVE EVER EXPERIENCED IN BL ... 

McDonald's Corporation
Anonymous I just visited the McDonald's on Illinois Avenue in Dallas  ... 

American Express Company
Joan Smiley My federal tax return has been locked up in your Amex serve ... 

Ashley Furniture
Elaine very dissatisfied I purchased furniture from your store in Ponchatoula La on  ... 

Circle K Stores Inc
Gerald Williams I stopped by fuel stop in Midland Georgia about once a week ... 

Amazon
Vale It seems so many people are having similar issues with the  ... 

AOL
jbresnahan Hey AOL, when are you going to lay-off of President Trump?  ... 

Denny's
Robert T Church I am writing this letter of Accommodation for Denny's #6619 ... 

Domino's Pizza, Inc.
Never ever I miss the Domino's my name is Crystal and I live in Hickor ... 

Cricket Communications, Inc.
Anonymous I went to cricket store and try to get them to help me fix  ... 

Old Navy
boogers So who did you boycott when there were effigies of Barack O ... 

Panera Bread
Barbara Have you heard anything back from Panera. The cheddar brocc ... 

Dish Network
tara I totally understand I feel the same way!!!

Barnes & Noble
Jake in Palm Desert For many of us Barnes & Noble is the last bookstore sta ... 

Rooms To Go
Alisa Mitchell On today I was suppose to be enjoying my new dinette set I  ... 

AT&T
Anonymous I too have had customer service issues. I have called sever ... 

Bank of America Corporation
Iaverne.b755@gmail.com Your bank sucks and l will tell everyone l know to close th ... 

Lg Electronics USA
Nikki Peterson Purchased a $3,000.00 French Door LG Refrigerator Model LFX ... 

Cox Communications, Inc.
Jennifer I had an amazing service experience recently with a rep nam ... 

Sea World
Anonymous Im so disgusted with the customer service here is unbelieva ... 

Hibbett Sports
p arvizu nogales az friday 2.30 pm 2017 walked into stire no greet o ... 

Autozone
Moyer Be careful when buying parts with the assistance if an

Publix
John Coury I was hired by publix as as always as a part time employee  ... 

Geico Corporation
chris Have been driving for 57 years. Over that time, I have made ... 

The TJX Companies, Inc.
NYCTina I often stop into the TJMaxx on E.59th St. in Manhattan but ... 

Priceline
dishonest!!! I booked a room through priceline and everywhere in the inf ... 

Pep Boys
Niki I will never use pep boys again. Your store in Jupiter Flor ... 

TGI Friday's
Eugene Matarese Possibly the worst customer service in the business world.  ... 

Spirit Airlines
Shakira Bonds I have worked in sales/customer service/management for the  ... 

Public Storage
Anonymous Your public storage facility at 6225 Oxford ave in Philadel ... 

Petco
Owner Track One Vintage Stereo Spoke with Carlos at Petco headquarters customer service 3- ... 

Michelin Tire Corp
R. Galke .BOYCOTT---BOYCOTT---BOYCOTT ---.BOYCOTT---BOYCOTT---BOYCOT ... 

Greyhound Lines, Inc.
Anonymous I traveled from Spokane Wa to Portland Or last August 2016  ... 

Fandango Inc.
REBECCA TERRIBLE CUSTOMER SERVICE, PURCHASE TICKETS AND THE MOVIE L ... 

Harp's Food Stores Inc
Anonymous I found out this is NOT a Harps website. They do not check  ... 

Harps Food Stores
Anonymous I found out that this IS NOT the website to get in touch in ... 

Groupon, Inc.
tk I am having a similar issue and can tell from all of the re ... 

American Airlines
Disgusting customer service don't fly american WOW IS ALL I can say, I have never been treated so rudely t ... 

Placeholder advertisement