Information, reviews and public commentary for US companies

 

Comcast Cable Communications, LLC

Rating
1.117647
Web
http://www.comcast.com
Related
Xfinity
Address
1701 John F. Kennedy Blvd.
Philadelphia, PA
19103
Contact
Neil Smit
Role
President
Phone
(215) 665-1700
Fax
(215) 981-7790
Employees
15,000
General profile image

D. L. - 2 d 6 h ago

0

Internet service failure. Called Asian call center. No service available for extended time of more than 5 hours. January 13, 2019 Offered me a $5.58 credit which is unacceptable, and does not consider the fact I was unable to use the Internet for an extended period of time This is not an acceptable recompense for no service. No advance notice of outage. Per Victor of the Asian Call Center this was a planned Internet Outage. The Internet Outage disabled voice commands for X1 services. I discussed with supervisor Victor from Asian call center, and I stated that a five dollar refund is not acceptable for an extended period of time the Internet was not operating. Comcast has increased my bill by $50 in the last few months, yet fails to deliver service. I have had several service complaints with Comcast, including the installation of four (4) modem/routers since November, 2017. I filed a BBB complaint earlier this year. Comcast refused to address the particular and specific complaints, as noted by BBB. I want to be compensated for inconvenience experienced by the Internet Outage as described. Five dollars is not an adequate amount to refund for an Internet Outage that lasted several hours.

General profile image

P O - 11 d ago

Technicians Who Lie

I had a tech at my home on 12/28/2018

He did some repairs and proceeded to tell me there would be no $60 charge

Well guess what my bill came and there was a charge

Shocking .... right

When I called to get an adjustment .... I was told NO...they didn't believe me.... after all I'm only the customer

Next stop Sling TV

General profile image

T. - 14 d ago

2

Stop with the price hikes

Really disliking Comcast when you just started

Improving service options and benefits like Netflix

Moved and got a good package

Don't like the $50 add on fees.

Now you raise the box/adapter fee

For me $4 increase

Adds to fees and taxes to bill

Now $57+ in add ons January 2019 bill

Not happy

General profile image

Stan - 17 d 4 h ago

0

Stop send me the F_______ pop up ads that interrupt what I am doing and hijacks my service. I am so pissed off that I am currently looking for another service company. As I can read from below comments, there are many like me who are equally pissed off.

General profile image

Pissed off - 19 d 9 h ago

This company keeps hijacking my web pages, please cease and desist

General profile image

PG - 21 d 8 h ago

PLEASE stop the promotion pop-up once anyone has tried to delete it! I cannot read the news online because the pop-up freezes the page and then comes back each time I close it or, in frustration, turn off my iPad. INFURIATING.

General profile image

Destiny - 36 d 4 h ago

Unfortunately I have no other option except Comcast!!!!!!!! I have had and only wanted internet service and for a year I've gone over my data capping at $200mo for overage usage, and every month I've either called to get another plan offering unlimited usage or tech support!!! Every time I call in they explain my bill advising its so high because of my overage stating that they don't have a solution and no other plans that would accommodate me except to have everyone turn off WiFi when they enter the home! Finally after being on the phone for an hr once again discussing this outrageous bill and a rep trying to up sale me into a promo package with unlimited data and cable and me declining it she acts like she's going to transfer me to tech support because I'm having an issue connecting to the internet... She then returns to the line to offer an "Unlimited al la carte internet service!" This is a joke right??? After a year of horrible service, and me complaining about this ridiculous bill every month, numerous requests for an unlimited internet service, and data overages, NO ONE OFFERED ME THIS PLAN???? Horrible customer service with language barriers and no resolution unless you've paid high rates for a year! WOW thanks Comcast!

General profile image

G. - 40 d ago

3

Stop sending these promotion pop ups . I cannot stand it anymore.

General profile image

Harry - 43 d 23 h ago

0

Stop with the promotion pop ups already. Very annoying

General profile image

Gee - 47 d ago

0

Stop sending me this stupid contest

General profile image

Gee - 47 d 1 h ago

0

Stop sending this stupid contest.

General profile image

SICK OF COMCAST - 66 d 9 h ago

0

I HAVE BEEN WITH THIS HORRID MONEY GRUBBING COMPANY SINCE THEY OPENED. I HATED THEM THEN AND I HATE THEM EVEN MORE NOW...THEY ARE SO CORRUPT AND PRICES ARE OUT OF SIGHT UNLESS YOU ARE WEALTHY!!!

General profile image

Comcast = Com crooks - 66 d 20 h ago

0

Glad we don't have this $hit hole of a service! I feel sorry anybody who does!

General profile image

Kimilla Cofer - 69 d ago

0

I had to schedule an appointment, yesterday, for tomorrow, November 11, 2018 at 3:00 to 5:00 pm. I have received SEVEN phone calls today, reference my appointment. I did speak to a representative on one of those phone calls. I want to know WHY I have been called, continuously, ALL DAY TODAY ????? I am aware of my appointment. These calls have crossed the line of harassment ! I am an adult and I can comprehend what I'm scheduled to take car of ! I would suggest you refresh your and your representatives on legal issues concerning harassment.

General profile image

noam simckes - 67 d ago

0

lol you should leave this company asasp. they suck

General profile image

Roiann - 248 d ago

0

I have been having issues with Comcast for 3 weeks now. With now resolutions. Other than we will call you back in 24 to 48 hours. I am the one who ends up calling them back. I keep being told I am the one who needs to pay more money to resolve the issues. I'm the one treated poorly. I am still responsible for service that I have not been able to use for 3 weeks I have asked for credit or compensation and the generosity was a whopping 15.00 credit. Wow spare me the humiliation save your 15 bucks.

This company is absolutely pathetic. Once this is all straight I will never do business with Comcast again. Especially never there cell phone service promise after promise is all it is.

General profile image

Cindy - 112 d 4 h ago

1

I understand how you feel i have been suspended 3 times cause they keep saying oh we will credit you in the mean time they charged me reconnect fees and no solution been having 4 months of crappy service and no resolution has been done after over 3 months of calls

General profile image

Tural - 119 d 16 h ago

5

hi my name is Tural from Azerbijan. My iphone get blocked and need to configure by Comcast Cable Communication LLC. could you please help to me with this issue?

General profile image

chuck - 131 d 24 h ago

0

I was offered a $1000 gift if I selected the right box, which I did. I was instructed tom go to the next page which turned out to blank./ Going back to page showing the winning "box" left me with no contact at all, hence this email to see if this was spam or fraud.

General profile image

Ann - 138 d 23 h ago

4

I purchased new service/new phone from Comcast Xfinity on August 9, 2018. After trying, unsuccessfully, to like the LG phone I purchased, I found myself getting more and more upset and sorry I did not stick with a Samsung that I previously owned and had service through Verizon. The sales agent persuaded us to purchase 2 LGs so we thought we would try them. After many phone calls to LG factory and to Comcast Mobile, no one was able to really help us with this phone. Comcast Mobile just told us that they were not trained on the phones. So, who do we talk to to find out different features and how to operate this phone???? So, we called LG direct. No much help there either. I was familiar with the Samsung so I called to find out how to make the exchange. I was told by Comcast Mobile that I had 30 days when she changed it to 14 days. Well, it happened to have been 15 days so I called Corporate to find out if they could help me. I spoke with Mr. Miguel R. and he waived the $35.00 restocking charge but took away the VISA promotion which I was very disappointed in especially since I was moving up to a more expensive phone...not discontinuing my service. I am 77 years old and was not raised with all of this technology so I may not understand it as quickly as the younger generation. Through illness/doctor appmts, etc.,, I just was not able to make this change faster. I hope you are able to help me obtain a VISA promotion card as this did help me move from Verizon to Xfinity Mobile. Thank you for you understanding.ann

General profile image

Brandon D. - 139 d 19 h ago

0

Comcast fired a guy for using the "F" word but his supervisor is on film flipping his camera off. How does a black employee get fired for using the "F" word but white employees have used the term "Glory hole" in meetings and another sent and email using "WTF". Not to mention Tyrel Dawson allowing what a tech refers to as a whites only section. Independence Comcast is a negative representation of Comcast... butnits allowed! IMG_0148.PNG

General profile image

kevin - 164 d 17 h ago

1

comcast sucks anymore. we have hbo, showtime, cinamax, and stars. comcast rapes us for almost 400 dollars a month. when i surf the premium chanels all i find is 20-30 yr old programs. maybe they should change there name to tcm or mgm , maybe amc that i can get from standard cable but, maybe cable has outlived it's usefullness. it sure doesn't seem as if they even care that there service sucks and, there programing is weak

General profile image

Charles Hadden - 204 d 18 h ago

5

It's enough to say that you guys have treated me well but what's most important is you guys have to end up with FOX, please for the Civilized people in this country don't let A&T get them!

General profile image

Anonymous - 219 d 9 h ago

The police have called Comcast twice this week for them to come out to where I live and remove their cable that stretches across the roadway that is the only entrance to my driveway. The trash men won't cross it, the mail man won't cross it.....my service now cuts in and out. Who the hell can I call to get this damn cable off the ground and my service restored?

General profile image

jambalsuren - 227 d ago

1

i need my iphone remote managment username password

(hidden)

i am mongolian i am using this phone 1 buyed and suing

Other Reviews & Comments

Autozone
Anonymous I bought a durmast flex blades for my car a month ago. the  ... 

Fox News Network, LLC
Stella Re anonymous. I used to work for Federal Government and wen ... 

Outback Steakhouse
Barbara Very true

Starbucks
Anne Alvarado Hot tea leaking on me at Starbucks, management never help m ... 

American Home Shield
C Kennedy I have had AHS for my new home since April 2018. I have lit ... 

The Home Depot, Inc.
Cathy Talmadge I purchased one (1) refrigerator in line in Nov 2018. I rec ... 

J. C. Penney Corporation, Inc.
Danielle I opened an account in August of 2018. I never received a c ... 

AT&T
C. Lee We have paid for my mother's cell phone for years. She pass ... 

Cable One Inc
Aidan Brean I scheduled an installation on the 18th of January and inst ... 

Old Navy
Terri Horrible. I placed two orders after changing my address and ... 

Lowe's
NUMBER IS INVALID NUMBER IS INVALID.

Priceline
Anonymous THE WORST!!!!!!! COMPANY I HAVE EVER DELT WITH. I MADE A RE ... 

Chick-fil-A, Inc.
Anonymous I would like to know why you are a Christian corporation an ... 

Sonic Corp.
Done with Sonic This seems like the norm for this company

Shell Oil Company
Jason Roberts I am from phnx AZ an for 2nd time this month I have had mon ... 

Cold Stone Creamery Inc
Charisse Ordered a cake for my sons baptism from the Horizon Ridge l ... 

Costco
Michelle Gallion I placed an order on 12/14/18 for pots and pans via the web ... 

AppleBee's
Anywhere but Applebees Was charged over $10 for a shot of Grand Marnier in Frisco  ... 

Office Depot
Becky Humphrey I'm dealing with something similar i ordered hp ink online  ... 

Domino's Pizza, Inc.
Angry customer Im done with this establishment in general. Its like they c ... 

Netflix
Don you mean Indians or native americans?

Safeway, Inc.
Anonymous The pharmacy staff at the Tucson Safeway located at Campbel ... 

Amazon
Butch You are so correct in this message I to have had to talk to ... 

Paypal
George Chacona Be advised, that 10.00 interest charge just cost you a long ... 

Chrysler Group LLC
Joe W. My email address is (hidden) if you have any suggestions.

Geico Corporation
Bob Blanchard Terrible service. After 3 months still attempting to recove ... 

Kohls
Dahl.castlepines@gmail.com Kohls has ruined my 30 year credit score from 820 and today ... 

Cablevision Systems Corporation
Gee I scheduled an appointment with Optimum and they cancelled  ... 

Orbitz
Not Happy I just lost it BIG TIME!

Sprint Nextel Corporation
Judy Stout I agree with all comments... lets get the ball rollin!!

The TJX Companies, Inc.
UNhappy I was a former employee @the Santa Maria, CA location. I wa ... 

Ashley Furniture
Deena Ridge WOW!!!! WORST EXPERIENCE EVER!!!!!!! Seriously!!!!!! I have ... 

Burger King Worldwide Inc
Griffis Apparently at the one on Jimmy deloach they can't tell time ... 

Dillard's Inc
soberliving@comcast.net I am asking for your assistance with a non-profit program p ... 

Food Network
Annabelle Giada is a joke so tired of her tits sick of u carrying her ... 

Cricket Communications, Inc.
Adam My wife had Cricket for about 3 months then she switched ov ... 

Jack in the Box Inc.
Westerner I LOVE those commercials!! Makes me laugh every time.

National Bank of Arizona
Mark Pratt Guthrie I wanted to share an exceptional experience I had with the  ... 

Forever 21
ByeBye4ev21 Trying to return a robe that came without the belt. Day 4 a ... 

Best Buy
Best Buy doesnt support Gov workers cant see the email....

Staples
Sandy Why am I constantly getting emails thanking me for my purch ... 

McDonald's Corporation
kushka53 Given the disaster we are making in the oceans, withdraw pl ... 

Belk Incorporated
Judy Samberg The employees are treated horrible. They are paid very litt ... 

Procter & Gamble Co
Robert Thank you P&G. I've been wanting to try the Dollar Shav ... 

Verizon Communications, Inc
Anonymous I live on Hilton Head Island. I visited the Verizon store i ... 

Ticketmaster
Alan Jones I need to vent to the NFL Ticket Exchange, Ticketmaster and ... 

Sears Holdings Corporation
M Yes he's absolutely running a huge multi billion dollar SCA ... 

Dollar General
Holly Nautica at DG on Wards Road in Rustburg, VA is the worst em ... 

Atlas Copco Rental Svc Corp
Cathy baird Never in my life (70years young) did I ever deal with such  ... 

Lg Electronics USA
M Hemgen How do I join the class action suit as I live in Maryland w ...