Internet service failure. Called Asian call center. No service available for extended time of more than 5 hours. January 13, 2019 Offered me a $5.58 credit which is unacceptable, and does not consider the fact I was unable to use the Internet for an extended period of time This is not an acceptable recompense for no service. No advance notice of outage. Per Victor of the Asian Call Center this was a planned Internet Outage. The Internet Outage disabled voice commands for X1 services. I discussed with supervisor Victor from Asian call center, and I stated that a five dollar refund is not acceptable for an extended period of time the Internet was not operating. Comcast has increased my bill by $50 in the last few months, yet fails to deliver service. I have had several service complaints with Comcast, including the installation of four (4) modem/routers since November, 2017. I filed a BBB complaint earlier this year. Comcast refused to address the particular and specific complaints, as noted by BBB. I want to be compensated for inconvenience experienced by the Internet Outage as described. Five dollars is not an adequate amount to refund for an Internet Outage that lasted several hours.
Technicians Who Lie
I had a tech at my home on 12/28/2018
He did some repairs and proceeded to tell me there would be no $60 charge
Well guess what my bill came and there was a charge
Shocking .... right
When I called to get an adjustment .... I was told NO...they didn't believe me.... after all I'm only the customer
Next stop Sling TV
Stop with the price hikes
Really disliking Comcast when you just started
Improving service options and benefits like Netflix
Moved and got a good package
Don't like the $50 add on fees.
Now you raise the box/adapter fee
For me $4 increase
Adds to fees and taxes to bill
Now $57+ in add ons January 2019 bill
Stop send me the F_______ pop up ads that interrupt what I am doing and hijacks my service. I am so pissed off that I am currently looking for another service company. As I can read from below comments, there are many like me who are equally pissed off.
This company keeps hijacking my web pages, please cease and desist
PLEASE stop the promotion pop-up once anyone has tried to delete it! I cannot read the news online because the pop-up freezes the page and then comes back each time I close it or, in frustration, turn off my iPad. INFURIATING.
Unfortunately I have no other option except Comcast!!!!!!!! I have had and only wanted internet service and for a year I've gone over my data capping at $200mo for overage usage, and every month I've either called to get another plan offering unlimited usage or tech support!!! Every time I call in they explain my bill advising its so high because of my overage stating that they don't have a solution and no other plans that would accommodate me except to have everyone turn off WiFi when they enter the home! Finally after being on the phone for an hr once again discussing this outrageous bill and a rep trying to up sale me into a promo package with unlimited data and cable and me declining it she acts like she's going to transfer me to tech support because I'm having an issue connecting to the internet... She then returns to the line to offer an "Unlimited al la carte internet service!" This is a joke right??? After a year of horrible service, and me complaining about this ridiculous bill every month, numerous requests for an unlimited internet service, and data overages, NO ONE OFFERED ME THIS PLAN???? Horrible customer service with language barriers and no resolution unless you've paid high rates for a year! WOW thanks Comcast!
Stop sending these promotion pop ups . I cannot stand it anymore.
Stop with the promotion pop ups already. Very annoying
Stop sending me this stupid contest
Stop sending this stupid contest.
I HAVE BEEN WITH THIS HORRID MONEY GRUBBING COMPANY SINCE THEY OPENED. I HATED THEM THEN AND I HATE THEM EVEN MORE NOW...THEY ARE SO CORRUPT AND PRICES ARE OUT OF SIGHT UNLESS YOU ARE WEALTHY!!!
Glad we don't have this $hit hole of a service! I feel sorry anybody who does!
I had to schedule an appointment, yesterday, for tomorrow, November 11, 2018 at 3:00 to 5:00 pm. I have received SEVEN phone calls today, reference my appointment. I did speak to a representative on one of those phone calls. I want to know WHY I have been called, continuously, ALL DAY TODAY ????? I am aware of my appointment. These calls have crossed the line of harassment ! I am an adult and I can comprehend what I'm scheduled to take car of ! I would suggest you refresh your and your representatives on legal issues concerning harassment.
lol you should leave this company asasp. they suck
I have been having issues with Comcast for 3 weeks now. With now resolutions. Other than we will call you back in 24 to 48 hours. I am the one who ends up calling them back. I keep being told I am the one who needs to pay more money to resolve the issues. I'm the one treated poorly. I am still responsible for service that I have not been able to use for 3 weeks I have asked for credit or compensation and the generosity was a whopping 15.00 credit. Wow spare me the humiliation save your 15 bucks.
This company is absolutely pathetic. Once this is all straight I will never do business with Comcast again. Especially never there cell phone service promise after promise is all it is.
I understand how you feel i have been suspended 3 times cause they keep saying oh we will credit you in the mean time they charged me reconnect fees and no solution been having 4 months of crappy service and no resolution has been done after over 3 months of calls
hi my name is Tural from Azerbijan. My iphone get blocked and need to configure by Comcast Cable Communication LLC. could you please help to me with this issue?
I was offered a $1000 gift if I selected the right box, which I did. I was instructed tom go to the next page which turned out to blank./ Going back to page showing the winning "box" left me with no contact at all, hence this email to see if this was spam or fraud.
I purchased new service/new phone from Comcast Xfinity on August 9, 2018. After trying, unsuccessfully, to like the LG phone I purchased, I found myself getting more and more upset and sorry I did not stick with a Samsung that I previously owned and had service through Verizon. The sales agent persuaded us to purchase 2 LGs so we thought we would try them. After many phone calls to LG factory and to Comcast Mobile, no one was able to really help us with this phone. Comcast Mobile just told us that they were not trained on the phones. So, who do we talk to to find out different features and how to operate this phone???? So, we called LG direct. No much help there either. I was familiar with the Samsung so I called to find out how to make the exchange. I was told by Comcast Mobile that I had 30 days when she changed it to 14 days. Well, it happened to have been 15 days so I called Corporate to find out if they could help me. I spoke with Mr. Miguel R. and he waived the $35.00 restocking charge but took away the VISA promotion which I was very disappointed in especially since I was moving up to a more expensive phone...not discontinuing my service. I am 77 years old and was not raised with all of this technology so I may not understand it as quickly as the younger generation. Through illness/doctor appmts, etc.,, I just was not able to make this change faster. I hope you are able to help me obtain a VISA promotion card as this did help me move from Verizon to Xfinity Mobile. Thank you for you understanding.ann
Comcast fired a guy for using the "F" word but his supervisor is on film flipping his camera off. How does a black employee get fired for using the "F" word but white employees have used the term "Glory hole" in meetings and another sent and email using "WTF". Not to mention Tyrel Dawson allowing what a tech refers to as a whites only section. Independence Comcast is a negative representation of Comcast... butnits allowed! IMG_0148.PNG
comcast sucks anymore. we have hbo, showtime, cinamax, and stars. comcast rapes us for almost 400 dollars a month. when i surf the premium chanels all i find is 20-30 yr old programs. maybe they should change there name to tcm or mgm , maybe amc that i can get from standard cable but, maybe cable has outlived it's usefullness. it sure doesn't seem as if they even care that there service sucks and, there programing is weak
It's enough to say that you guys have treated me well but what's most important is you guys have to end up with FOX, please for the Civilized people in this country don't let A&T get them!
The police have called Comcast twice this week for them to come out to where I live and remove their cable that stretches across the roadway that is the only entrance to my driveway. The trash men won't cross it, the mail man won't cross it.....my service now cuts in and out. Who the hell can I call to get this damn cable off the ground and my service restored?
i need my iphone remote managment username password
i am mongolian i am using this phone 1 buyed and suing