Information, reviews and public commentary for US companies

 

Comcast Cable Communications, LLC

Rating
1
Web
http://www.comcast.com
Related
Xfinity
Address
1701 John F. Kennedy Blvd.
Philadelphia, PA
19103
Contact
Neil Smit
Role
President
Phone
(215) 665-1700
Fax
(215) 981-7790
Employees
15,000
General profile image

MILDRED WRIGHT-MILLER - 66 d 6 h ago

0

I DID NOT KNOW I NEEDED A BOX FOR EVERY TELEVISION IN MY HOME.(NO ONE TOLD ME) I NEVER HAD THAT BEFORE . SO I ORDERED TWO BOXES THEY CAME WITH A CONNECTOR OF SOME SORT SOME WIRES. I AM AN 80 YEAR WOMEN WITH A BLIND HUSBAND WHO IS 85 (BOTH WITH ARTHRITIS) HOW ARE WE ABLE TO DO THIS CONNECTION? I WAS TOLD BY SOMEONE THAT IT WOULD COST ME $79.00, FOR A TECH TO COME OUT. CHANGE IS A GOOD THING BUT CHANGE HERE HAS NOT HELPED US. PLEASE IS THERE SOMEONE IN THIS COMPANY CAN HELP US? AND GET IT RIGHT! I'M WAITING, TRYING TO BE PATIENT.

General profile image

MILDRED WRIGHT-MILLER - 87 d 7 h ago

0

ON DECEMBER 22,2016 I HAD XFINITY INSTALLED INTO MY HOME. I AND MY HUSBAND ARE SEASONED SENIORS 85 AND 80 NEITHER BEING TECHNOLOGY SAVOY. IT IS MY UNDERSTANDING WHEN A TECH COME INTO YOUR HOME EVERYTHING THAT WAS WORKING WHEN THEY ARRIVED SHOULD BE WORKING WHEN THEY LEAVE. WELL THAT IS NOT THE CASE HERE, I HAVE TWO TELEVISIONS THAT ARE NOT WORKING. AND THE BOX WITH THE DVR IS IN IS HUMMING LIKE A VERY OLD SEWING MACHINE.THE. I AM SO SORRY I SWITCHED. REASON BEING I WENT TO TARGET TO GET ME AN AARP PHONE YOUR REP. WAS THERE SHOWED ME HOW I COULD SAVE SO MUCH MONEY WITH A TWO YEAR CONTRACT. BRIAN HAMILL. I MUST ADMIT THE STORY SOUNDED SO GOOD. THIS HAPPENS TO SENIORS WHO TRY TO SAVE A DOLLAR OR TWO.THAT'S HOW THEY GET US! HOWEVER, THEY DON'T TELL YOU WHAT THE ULTIMATE COST WILL BE! MY BILL IS NOW $240+. AND I HAVE TO HAVE BOXES EVERYWHERE. NEVER HAD BOXES BEFORE. MY PHONE NUMBER CHANGED (TEMPORARY) MY HUSBAND IS BLIND WHEN HE TURNS ON HIS TV IT HAS TO BE PROGRAMED (INPUT) BECAUSE HE CAN'T SEE HOW TO DO THAT. IT'S SO FRUSTRATING FOR HIM AND ME BECAUSE I HAVE TO COME AND DO IT FOR HIM. THE TECH LEFT MY TILE IN THE CEILING OUT, WIRE ALL ON THE FLOOR.(AGAIN WE ARE SENIORS) MY DAUGHTER WOULD NOT LET ME IN THE BASEMENT BECAUSE I MIGHT TRIP. IF THAT IS NOT ENOUGH HERE IS THE KILLER WE WERE NOT SHOWN HOW DO DO ALL THE TV'S THE ONE IN MY ROOM WOULD NOT WORK THE FIRST NIGHT. HE DID COME BACK AND FIX THAT.THIS HAS BEEN A NIGHT- MARE .

General profile image

Jeff - 87 d 9 h ago

I had problems over the holiday weekend, no help, thanks. Called corporate office, see what happens

General profile image

davidsolomon - 102 d 6 h ago

5

dispute

Flagged for review. 
General profile image

Mickey - 1 y 190 d ago

1

I live in Florida. My community pays Comcast for every home to have 2 T.V.s. I recently had a problem with the small adapter on the second T.V.; it would not receive a signal. A serviceman came and replaced the faulty adapter and fixed the wire mess left by the previous serviceman. I am NOT supposed to be charged at all for the faulty equipment or monthly service. Actually, I am supposed to be given a $20 credit for the loss of service. Here's how it went when I tried to correct a $7.26 bill, and understand what the whole charge was for since the adapter is only $2.99:

First spoke with Residential - Referred to Bulk-Referred back to Residential. Tried online chat and referred back to Bulk; given a phone number that services Calif. not Florida. I believe that these employees treat people poorly and in a circular manner because they can, and are apathetic. Can't seem to resolve these charges, again, my community pays for my service. I am not the only one here who has these horrendous experiences with the Comcast employees. They ought to read their own Code of Conduct and be totally ashamed!

General profile image

Shrpherdwstch1 - 1 y 196 d ago

0

Hi I,m one of your customer , I should have Starz as one of my channel have not had it agent 217, in the Mobile,Al office could not get it on after keeping me on the phone for more than an hour, could not did not let me speak with Supervisor, told me the supervisor, was so over loaded now I value your service but not when its not working because that do not help me at all sitting here with my TV, off for snother hour for something that should have already been taking care of I understand I m only one perdon but wht if you get 50! Like me? This is no way to conduct a business as you well know so where to from here, what,llbwe do about me being chargef and can,t see my TV I sure the agent know she,ll be paid but what about my service??? One unhappy customer Mr. John Thompson

General profile image

Monoply - 3 y ago

0

@comcast sucks!

General profile image

Frodo - 3 y ago

Yes indeed.

Other Reviews & Comments

Costco
Anonymous Just returned from tire center in Teterboro (NJ) and after  ... 

J. C. Penney Corporation, Inc.
Concerned from Bishop,Ca. You CEOs should get out of your ivory tower and see the imp ... 

Dollar General
Jason I just want to say i really enjoyed shopping at the locatio ... 

Allstate Insurance
tlb72 When I first went with Allstate no one said every 6 myths w ... 

Wal-Mart Stores, Inc.
Anonymous Go to costco

Enterprise Holdings, Inc.
Noel Rodriguez I've been a enterprise customer for years until today. What ... 

McDonald's Corporation
Rick Don't come to New Castle, Pa. and go to McDonalds in Shenan ... 

Circle K Stores Inc
Shanna Beach Was checking out. I politly asked cashier if he knew the di ... 

American Airlines
Ben Swart, DO NOT FLY WITH THEM UNLESS YOU ARE OK WITH GIVING THEM AN  ... 

Church's Chicken
You dont need to know I live in Arlington Tx and the Churches Chicken N Carrier p ... 

Food Network
NA I HAVE NEVER ORDERED ANY ISSUES OF THE FOOD NETWORK MAGAZIN ... 

Amazon
mccarrut@amazon.com Hello my name is Michael w. Carruthers, I am previously emp ... 

AT&T
Irene in San Antonio DEFINITELY the WORST experience of my life trying to get he ... 

AppleBee's
Upset employee Sad the things happen i was comment before u..im writing of ... 

Greyhound Lines, Inc.
Anonymous This company has to be the dirtiest transportation company  ... 

T-Mobile USA, Inc.
ANONYMOUS I AM VERY UPSET WITH MY TMOBILE SERVICE AT THE MOMENT. I HA ... 

Jo-Ann Stores, Inc.
Not surprised in Maryland Don't think any of these reviews are going anywhere - Travi ... 

Fox News Network, LLC
To Acb Acb........Regarding Fox hiring Harff from the Obama Admini ... 

Denny's
Brandon I literally thought it was 1960 again. The way my wife and  ... 

Bank of America Corporation
dee Been trying to contact and settle a judgement for a month n ... 

Petsmart
DMF Long Island I am no longer grooming or boarding my dog at any Long Isla ... 

Victoria's Secret Stores, Inc.
Anonymous EXACTLY! LIKE DONT GET INTO BILLS YOU CANT BUDGET APPROPRIA ... 

Hibbett Sports
Anonymous I went to the store in Livingston Tx. Not one person asked  ... 

Discover Financial Services
dc where can i report a complaint??

Lg Electronics USA
Adrean My name is Adrean I would like to join you in your class ac ... 

AOL
Country Girl Where is the news regarding the rape of the 14 year old CHI ... 

Amtrak
Anonymous I agree and probably riding with the same crew as you had . ... 

Cricket Communications, Inc.
Edna I was an AIO customer before Cricket took over. I like to p ... 

eBay, Inc.
LYNN SOOOOO FRUSTRATED!!! EBAY SAYS LET US KNOW HOW WE ARE DOING ... 

Ford Motor Company
K.shepard I recommend that no one go to any ford company's in oklahom ... 

Dish Network
Ocalderone Someone used my credit card and opened a Dish account possi ... 

Albertson's LLC
Debbie I'm really pissed you took out the self checkout. The artic ... 

Ashley Furniture
Kim Don't shop at Ashley's their customer service sucks they ar ... 

The Hearst Corporation
Lori enough is enough! Greedy!

Groupon, Inc.
Kevin They are all liars and it's bullshit. They hunted me out fo ... 

Domino's Pizza, Inc.
shane branson mo store nasty katlyn norris manager rude discustin ... 

Outback Steakhouse
DoEat@Outback To Whom it May Concern,

Pep Boys
Husain I dropped off my truck on Sunday to the Bakersfield White L ... 

Autozone
xxxxxxxxx Maybe you need to go suck a fat dick along with that whore!

Rent a Center
R.k. I paid cash for a stereo that has broken. Since then they h ... 

Safeway, Inc.
Dianne King I am writing to explain why I will no longer shop your stor ... 

Spirit Airlines
Angela R.. Lame Customer Service This was my first time flying Spirit and I paid for baggage ... 

Taco Bell Corp.
Anne So I'm watching a movie on BET and twice a Taco Bell commer ... 

Frys Food Stores
Anonymous I cant believe you still have the snobby pharmacy assistanc ... 

The TJX Companies, Inc.
Unimpressed by racists Y'all are always so extra and sensitive. TJ Maxx hasn't eve ... 

Public Storage
Kimberley Blitchington We have had storage here for over a year they have been rip ... 

Staples
Joanne D On 3/21/2017 at Staples in Menifee CA I encountered a scary ... 

Rooms To Go
Anonymous Very bad customer service. Manager has no customer service  ... 

GameStop Corp.
JustStopNoGames Went to five different stores today trying to spend a thous ... 

24 Hour Fitness
Anonymous Santee 24 Hour Fitness

Placeholder advertisement