Information, reviews and public commentary for US companies

 

Conair Corp

Rating
0.941176
Address
7475 N Glen Harbor Blvd
Glendale, AZ
85307-1809
County
Maricopa
Contact
Jeff Glassman
Role
Director
Phone
(623) 872-8750
Annual Sales Est
$101,200,000
Employees
306
SIC Code
5064
General profile image

Anne - 188 d 2 h ago

0

A few months ago, I purchased a Conair Weight Watcher bathroom scale (model WW 400GD) and was very pleased with results. Recently, when I step on it I get the weight, step off, clear it and step back on and get s totally different number. I can do this over and over and get same weight three times in a row, then the 4th, 5th , 6th time, it might be 3 lbs higher or 2 lbs less. We changed batteries (fresh from the store) and the exact same thing happened.

Is anyone else having these problems? Do you stand behind your products? Will you replace this scale?

You may contact me at (hidden) by phone or text. (hidden). Anne

General profile image

Andy - 6 d 6 h ago

Yes, I have had the same problem with four scales. I get a different reading each time I step on the scale even if I just stepped off and got on again I returned two of the scales and they sent me two more but they are also defective.

General profile image

Chris Long - 27 d 8 h ago

0

Refund promised eight weeks and one day ago to arrive in 6-8 weeks ago never materialized. It was for a defective Waring Pro Hotdog Griller. Really starting to get the feeling it's easy for Conair to blow off Little People. I have a pitifully small fixed income so I am not going away...

General profile image

Barb.. - 30 d ago

0

I bought a Cuisinart coffee maker and after less than one year it stopped working, still under warranty I called and Conair Corp sent me another, after 10 days of waiting, I plugged it in and started to make coffee and water and coffee starting spewing out all over, I had to jump back to keep from getting burned by the hot water, nothing went into the pot , just spewed all over, I called and again customer service said send that one back and they will send a new one in 5-7 days, well the old one was received by Conair on Nov 2 and I still don't have a replacement.. So unhappy and dissatisfied with customer service, talked to Ebony after being on hold for 20 min and she could care less if I had a coffee maker or not,, she says it was ordered and will be mailed, no tracking number or nothing... Well this is the last Cuisinart or Conair product my family or I will ever buy. We are done with this company... Thier products are no good and their customer service is worse....

General profile image

me, leslie - 38 d 5 h ago

1

i just bought the 6-inch hair cutting scissors expecti8ng them to be good ya no way better than around the pad scissors, then I trimmed my friend's hair and terri8bloe! thinking I was a BAD friend, .so today I tried to cut open a bag of bird seed and wow ty couldn't even come close to putting a slit in the bag

General profile image

Denise - 43 d 38 s ago

0

I bought 2 Conair combs and compared them to the old Conair combs I bought 2 years ago. They have really cheapened up on the newer combs and have put much less plastic in the newer ones. (But they charge a higher price for them!) The handles and tines on the new combs are not nearly as thick, and the new combs actually scratch my scalp when I comb my hair because the thinner plastic is so sharp. DO NOT BUY THE NEW CONAIR COMBS--you will pay more and be disappointed!

General profile image

Elaine - 72 d 10 h ago

5

This is one of the best companies out there. I had a problem with a scale that I bought and I called the company and spoke to Rachel and her Supervisor. They immediately sent me a new one that works properly. I am so plesed with the response I got and the time from my phone call to a satisfactory conclusion. BUY BUY BUY from this comapny

General profile image

shannon siggers - 79 d 5 h ago

0

i had a conair heating pad it burned me 3rd degree burns dorn right hip and thigh they are huge life long scars i go weekly to debri them and conair doesnt want to help financiallyfor pain suggering lifetime scars so sad i advise evryone donot buy conair heatingpads cause if u have a injury they dont take resposibility for the product

General profile image

Nurse Irma - 100 d 12 h ago

1

I bought a Cuisinart pressure cooker and it had issues after 3mo. I contacted service center and they sent me out new product after paying a 10$ shipping fee. Then I sent product with issues to Conair and had to pay 34$ for shipping again. Not very happy with shipping expense.

General profile image

JoJo - 127 d 8 h ago

1

customer service never picks up in English or Spanish. I'm tired of calling. It always says the same thing 'they are busy with other customers' or 'circumstances beyond their control'

General profile image

Granny Janny - 175 d ago

With all the hair products being pushed by my Facebook Friends (with before and after photos), I want to let everyone know that I bought a great product today. A ConAir hair brush. It does wonders. Wish I could share my before and after photos.

General profile image

Brent - 240 d 9 h ago

0

Conair recalled blades for its food processor. The blades would leave metal pieces in people's food. They made it sound like a replacement blade would be sent in a reasonable time. After returning my blade, I was told it would be more than 4 months to get the replacement. Yet, they continue to sell the same blade (not on back order) from their website. In other words, they have the blades if it means making a few bucks, but not if it means giving consumers what they paid for - a working food processor. That is unbelievable and they won't budge on sending a blade sooner even though I pointed out that they have them in stock on their website. I won't be buying anything from this company again.

General profile image

Marg - 179 d 5 h ago

I have been waiting 8 months and called 5 times

General profile image

Debra Hagen - 214 d 8 h ago

0

I am appauled how they have handled my return for a defective Conair curling iron that was only 4 months old. I am now writing corporate office to try and resole it. Havent been happy so far, blown me off.

General profile image

Penny - 243 d ago

1

Most of their products I've owned have been great, except for a Infinity Pro Conair Curl Secret I had purchased! I used it, my hair got caught and it burnt it, I had to yank my hair out from the Conair Curl Secret. I thought that maybe I wasn't using it properly, as I went along it got caught a couple of more times and now my hair is ruined. My daughter even noticed my hair this afternoon and asked why my hair looks burnt. I'm really disappointed and upset that I now I'll have to go cut my hair.

General profile image

Helen - 285 d ago

I bought a sparkling beverage maker and have spent hours trying to find anyone who carries the replacement canister.If I had known your service is so awful,I certainly would never have bought this item.

Please advise asap where I can purchase the replacement canister I need. I am visiting in Scottsdale Arizona.

Thank you.

Helen.

General profile image

Mary Kensek - 285 d 9 h ago

5

You know I just read the below reviews - I almost didn't call Conair with my questions.

I spoke with JoAnn the answering operator who transferred me to Junia. I explained to Junia I had just read the horrible reviews and was really hesitant to call Conair; that would not answer my questions.

Junia did help and I will go from here!!

Mary Kensek

Cape Coral, Florida

General profile image

Sam Sakaan - 309 d ago

Extremely rude to all customers they don't honor warranty on their products please don't buy any conair corporation items.

General profile image

Steve Alleye - 1 y ago

0

Trying to contact the Corp office..I've been placed as a joke..Trying to talk with a person..instead of hung up, transferred to a nothing..All I want is to speak with someone..without hearing..the music of..or the dial tone..This is the rudest company I've ever delt with..

General profile image

Lynn - 1 y ago

2

Why do you not make hot rollers without velvet flocking any more?? My hair does not curl with that velvet on the curlers. Look on line and you will see that I am not the only one! The "HotSetter Pro 20" by "Hot Tools" without the flocking cannot even be purchased. I so, so want large and jumbo rollers withOUT velvet but cannot find them. Please, please, please make some rollers again without that darned flocking. Some hair just does not curl with it. I am desperate!! I have about 3 sets of rollers in my closet going unused with the stupid velvet.....

General profile image

Keithkickel@gmail.com - 1 y ago

I really don't need to say much--- I waited all day(is that this day, or, three or more weeks ago) microwave-- Microwave--- MICROWAVE--- Monica--- I would like a call back---: take this up with Libby--- a microwave with three feet under it, and, dents in the face is NOT the answer to keep your customer happy!! Tell me what to do next--- I'm $88.07 heavy into sending this back to get fixed-- Thank you!! Keith Kickel

General profile image

Larry Carter - 1 y ago

It is impossible to find RP150-H and RP151-H rollers on your web site. I have spent the last hour buying one set of hair curlers and trying to find additional rollers.

General profile image

Dr. Lou Campbell - 1 y ago

0

I have waited a total of two hours for a customer service representative at your 800 number. Every 45 seconds a pathetic computer voice says, your call is very important to us, please stay on the line and your call will be answered in the order it was received."

3 points. Who do I bill for my time?

Take the message down. It is totally false.

It is embarrassing to see the U>S> FLAG FLYING OVER YOUR CORPORATE HEADQUARTERS. FLy the chinese flag That is the QUALITY of your product and the obvious consumer concern.

General profile image

Rosemarie DeBenedetto - 1 y 62 d ago

0

Re: Cuisinart Stainless Steel Can Opener....One-touch operation...Won't tip or slide....easy to clean.......

This can opener.......made in CHINA.....Model #SCO 60.... would not open any type of cans that I have. It starts and stops, refuses to go around the rim, is exhausting to try to open a can with this opener !!! Very poor quality !!! We ended up using a hand opener from the 50s and it works fine !!! Why doesn't your product ??? Home Depot no longer carries this product. If it didn't cost so much to mail it to your CEO, I would !!! I would like you to replace this opener with one that works properly as an electric can opener should. I look forward to your reply.

Other Reviews & Comments

The TJX Companies, Inc.
D kushmore I shop in your stores in Sarasota Fl and have always found  ... 

Bank of America Corporation
FELISHA Ma'am this is not just Band of America. My daughter banked  ... 

Macy's
PATHETIC Customer service My fiancee and I purchased a nice Queen Posture Pedic Bed f ... 

Costco
Paulette W Very disappointed in Costco's technical support I called on ... 

AppleBee's
SJDAVIS For year's I've eaten at applebee's since my husband is mil ... 

Buffalo Wild Wings
Paul Lyle In Pittsburg, Kansas the takeout order had three items miss ... 

Dollar General
Marie GAuci Went into the Dollar General on Old Orchard in Lewisville,T ... 

Panera Bread
Anonymous I have been in management for 25 years. Maybe your corporat ... 

Toys R Us
Mary Ann Conforte Last Thursday and Friday call to order toys for my grandson ... 

Amazon
Anonymous Amazon steals money from people dont tell them what they ta ... 

Ford Motor Company
Jeff Weiner My name is Jeff. In my youth, I owned Fords. My Dad was a a ... 

Food Network
Anonymous Anybody that says things on beat bobby flay why dont you go ... 

Payless Shoes
Debb08 I ordered a pair of slipper for my daughter from November 2 ... 

The Home Depot, Inc.
M. Phelps (Jacksonville, Fl) Once again Home Depot has lost a customer for life for the  ... 

Nissan North America, Inc.
Disappointed wayne I bought a rogue 2017 less than 800 mile on it and it leaks ... 

Fox News Network, LLC
Sally O How about..... charming, forgiving, forthright, protector o ... 

Dish Network
Mr. Dickey - I appreciate your email and credit offer. I also apologize for my behavioral issues on the phone. I've never been very good at discussion or debate when I'm basically pissed off. I still find it difficult to understand how Dish can send someone to my home on an equipment issue and have the technician then represent and sell a "Dish" accessory product of which the company -Dish- has basically no ownership in terms of customer service and technical support. Your technician, "salesman", never indicated that Dish would not standby any warranty service needs or technical support. Yes, I did receive information to submit warranty information to Polk. If I would have purchased any of the sound bar systems at say Walmart, they would have replaced the problem, with no problem, regardless of me submitting warranty information or not. I suppose I can understand your Dish "policy", if I would have been properly informed at the time of the "marketing" presentation. And perhaps I should have been suspect to begin with since the Polk system is not a relevant product in your website lineup and we have never been personally solicited to try the product let alone upgrade the 9 year old system we did have until we found it could not be upgraded to HD. Polk is working on the problem. I had Polk products back in my late 20's when they entered the sound business in the mid 70's. Unfortunately I'm now 70 also. Polk is sending a new transmitter which will take another 7-10 days to hopefully fix the issue. And, Polk's representative was quick to assure me that I didn't want to contact Dish again about the problem. In sum, perhaps Dish should just stick to satellite service and stay out of the sound business until the Company can wholeheartedly stand by and provide the necessary product support. Thanks for your response and professional demeanor. I will note that to corporate as I intend to inform them of my issue with the process. Respectively, Steve Busch (913) 360-3853 On Dec 8, 2017, at 5:48 PM, Dickey, Matthew wrote: 8255909178237035 Hello, my name is Matt and we spoke last night about your Dish account. I do want to keep you as a Dish customer. I definitely understand your frustration with the sound bar. I can send a technician if you'd like. They wouldn't be able to change out the soundbar for a new one, but they might be able to fix whatever issue is occurring. I can also do a $30 monthly credit for the next 12 months. That would lower your monthly bill to $93.28. If you would like either or both of those offers, please let me know via email. Thank you for being with Dish as long as you have been! Matt Dickey Global Expert Dish Tulsa, Ok. Steve. Mr. Dickey - I appreciate your email and credit offe ... 

AT&T
Angela Mckay Att sucks!!! My husband passed away 4 yrs ago and he appare ... 

Cheddars
Lawrence Green I brought my family to the Cheddars at the location in Humb ... 

Victoria's Secret Stores, Inc.
Anonymous The cotton underwear are not the quality they used to be. T ... 

Spirit Airlines
Bill B Mr Baldanza - I am in the middle of making reservations for ... 

J. C. Penney Corporation, Inc.
Dawn Employees treat employees horrible

Paypal
Singtoheaven I purchased an item from KAARTFUL.COM recently and the prod ... 

Ashley Furniture
Dave I purchased a mattress on Friday and was told it would be d ... 

Domino's Pizza, Inc.
Donaldclark0348@gmail.com Just cause a Domino's on Bouldercrest Road to order a pizza ... 

Lowe's
Timothy Bryant Your store in Farmington New Mexico has the worst wood I ha ... 

Safeway, Inc.
Charles tried for over two hours to get someone to help me get logg ... 

Barnes & Noble
K.K.K Then you need to call the main office and say something to  ... 

McDonald's Corporation
Anonymous You're

Dick's Sporting Goods
john street Store #228 just lost a family and business for life. I work ... 

Quaker Oats Co
rhk2la On your web site I tried to find a specific recipe using oa ... 

Taco Bell Corp.
Mad Customer Taco Bell 032166 at 1830 S Lake Drive in Lexington, SC is n ... 

Cricket Communications, Inc.
Debbie Sherington Went to the store to buy a phone in mt dora fla manger lied ... 

Outback Steakhouse
Donna I love Outback Steakhouse in Schaumburg but we moved from t ... 

Groupon, Inc.
donna cappa Never called Me back or email to me regarding a comforter I ... 

Wal-Mart Stores, Inc.
Peachie I always shop your stores, however, I recently sent money t ... 

Google Inc.
Anonymous Cant remove havked emale (hidden) and dont remember pass co ... 

Belk Incorporated
Anonymous I am a current worker for belk and is by far the most unpro ... 

Denny's
Anonymous I was very surprised with the poor quality of the food at t ... 

Netflix
Kat Longmiure series was VERY addicting Glad to here someonelse ... 

Family Dollar Stores, Inc.
Christine I have been trying to get a hold of the family dollar " ... 

Enterprise Holdings, Inc.
Rebecca I have had nothing but problems out of my most recent enter ... 

Discover Financial Services
Dr. Michael InkiaDeMontmorrency LaVelle Kent DMR. DadsGoodSon@ Sector1. USA...."3". Discover. I would like to know if you have a Secure method  ... 

United Parcel Service, Inc.
Chris I have great deliveries with UPS. Always get things on time ... 

LA Fitness
Janet Corporate Review regarding my thoughts on my latest experie ... 

Cablevision Systems Corporation
Linda I received the same exact email and ended up with an increa ... 

Kohls
RIDICULOUS This is the most irresponsible and unresponsive company I h ... 

AOL
Msloyal I have been an AOL subscriber for over 10 years. The servic ... 

Frys Food Stores
Margot McKinnon I would like to advise you of an employee you have at Store ... 

T-Mobile USA, Inc.
Anonymous Tmobile really sucks! I went to pay my bill at a local tmob ... 

Placeholder advertisement