This is one of the best companies out there. I had a problem with a scale that I bought and I called the company and spoke to Rachel and her Supervisor. They immediately sent me a new one that works properly. I am so plesed with the response I got and the time from my phone call to a satisfactory conclusion. BUY BUY BUY from this comapny
i had a conair heating pad it burned me 3rd degree burns dorn right hip and thigh they are huge life long scars i go weekly to debri them and conair doesnt want to help financiallyfor pain suggering lifetime scars so sad i advise evryone donot buy conair heatingpads cause if u have a injury they dont take resposibility for the product
I bought a Cuisinart pressure cooker and it had issues after 3mo. I contacted service center and they sent me out new product after paying a 10$ shipping fee. Then I sent product with issues to Conair and had to pay 34$ for shipping again. Not very happy with shipping expense.
customer service never picks up in English or Spanish. I'm tired of calling. It always says the same thing 'they are busy with other customers' or 'circumstances beyond their control'
With all the hair products being pushed by my Facebook Friends (with before and after photos), I want to let everyone know that I bought a great product today. A ConAir hair brush. It does wonders. Wish I could share my before and after photos.
Conair recalled blades for its food processor. The blades would leave metal pieces in people's food. They made it sound like a replacement blade would be sent in a reasonable time. After returning my blade, I was told it would be more than 4 months to get the replacement. Yet, they continue to sell the same blade (not on back order) from their website. In other words, they have the blades if it means making a few bucks, but not if it means giving consumers what they paid for - a working food processor. That is unbelievable and they won't budge on sending a blade sooner even though I pointed out that they have them in stock on their website. I won't be buying anything from this company again.
I have been waiting 8 months and called 5 times
A few months ago, I purchased a Conair Weight Watcher bathroom scale (model WW 400GD) and was very pleased with results. Recently, when I step on it I get the weight, step off, clear it and step back on and get s totally different number. I can do this over and over and get same weight three times in a row, then the 4th, 5th , 6th time, it might be 3 lbs higher or 2 lbs less. We changed batteries (fresh from the store) and the exact same thing happened.
Is anyone else having these problems? Do you stand behind your products? Will you replace this scale?
You may contact me at (hidden) by phone or text. (hidden). Anne
I am appauled how they have handled my return for a defective Conair curling iron that was only 4 months old. I am now writing corporate office to try and resole it. Havent been happy so far, blown me off.
Most of their products I've owned have been great, except for a Infinity Pro Conair Curl Secret I had purchased! I used it, my hair got caught and it burnt it, I had to yank my hair out from the Conair Curl Secret. I thought that maybe I wasn't using it properly, as I went along it got caught a couple of more times and now my hair is ruined. My daughter even noticed my hair this afternoon and asked why my hair looks burnt. I'm really disappointed and upset that I now I'll have to go cut my hair.
I bought a sparkling beverage maker and have spent hours trying to find anyone who carries the replacement canister.If I had known your service is so awful,I certainly would never have bought this item.
Please advise asap where I can purchase the replacement canister I need. I am visiting in Scottsdale Arizona.
You know I just read the below reviews - I almost didn't call Conair with my questions.
I spoke with JoAnn the answering operator who transferred me to Junia. I explained to Junia I had just read the horrible reviews and was really hesitant to call Conair; that would not answer my questions.
Junia did help and I will go from here!!
Cape Coral, Florida
Extremely rude to all customers they don't honor warranty on their products please don't buy any conair corporation items.
Trying to contact the Corp office..I've been placed as a joke..Trying to talk with a person..instead of hung up, transferred to a nothing..All I want is to speak with someone..without hearing..the music of..or the dial tone..This is the rudest company I've ever delt with..
Why do you not make hot rollers without velvet flocking any more?? My hair does not curl with that velvet on the curlers. Look on line and you will see that I am not the only one! The "HotSetter Pro 20" by "Hot Tools" without the flocking cannot even be purchased. I so, so want large and jumbo rollers withOUT velvet but cannot find them. Please, please, please make some rollers again without that darned flocking. Some hair just does not curl with it. I am desperate!! I have about 3 sets of rollers in my closet going unused with the stupid velvet.....
I really don't need to say much--- I waited all day(is that this day, or, three or more weeks ago) microwave-- Microwave--- MICROWAVE--- Monica--- I would like a call back---: take this up with Libby--- a microwave with three feet under it, and, dents in the face is NOT the answer to keep your customer happy!! Tell me what to do next--- I'm $88.07 heavy into sending this back to get fixed-- Thank you!! Keith Kickel
It is impossible to find RP150-H and RP151-H rollers on your web site. I have spent the last hour buying one set of hair curlers and trying to find additional rollers.
I have waited a total of two hours for a customer service representative at your 800 number. Every 45 seconds a pathetic computer voice says, your call is very important to us, please stay on the line and your call will be answered in the order it was received."
3 points. Who do I bill for my time?
Take the message down. It is totally false.
It is embarrassing to see the U>S> FLAG FLYING OVER YOUR CORPORATE HEADQUARTERS. FLy the chinese flag That is the QUALITY of your product and the obvious consumer concern.
Re: Cuisinart Stainless Steel Can Opener....One-touch operation...Won't tip or slide....easy to clean.......
This can opener.......made in CHINA.....Model #SCO 60.... would not open any type of cans that I have. It starts and stops, refuses to go around the rim, is exhausting to try to open a can with this opener !!! Very poor quality !!! We ended up using a hand opener from the 50s and it works fine !!! Why doesn't your product ??? Home Depot no longer carries this product. If it didn't cost so much to mail it to your CEO, I would !!! I would like you to replace this opener with one that works properly as an electric can opener should. I look forward to your reply.