Information, reviews and public commentary for US companies

 

Costco

Rating
2.164358
Web
www.costco.com
Address
999 Lake Drive
Issaquah, WA
98027
Contact
W. Craig Jelinek
Role
Chairman, President and CEO
Phone
(425) 313-8100
Fax
(425) 313-8103
Twitter IDs
@CostcoTweets
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Dee - 3 m 24 s ago

0

Dying calf rescued from a dead pile at Costco supplier. https://www.facebook.com/(hidden)/posts/(hidden)2627998/

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ab - 10 h 18 m ago

when will costco open a store on the east side (Hilo) of Hawaii Island. You have a store on the west side (kona) of the island which has a smaller population. it makes no sense to not have a store in the Hilo area which is larger.

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Judiann - 8 d 6 h ago

2

Costco now selling substandard Kirkland bacon in place of the great Oscar Mayer bacon they once had!

It's stringy...and fries up. Same way.

Do Es Costco care?

Heck no!

FIND ANOTHER PLACE TO SHOP,

in 5 yrs as a Costco member, I've only submitted 2 requests..NEVER heard. Reply from them

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Joe - 1 d ago

5

Every Kirkland product we have bought at Costco has been excellent never a question

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Rao Dronamraju - 1 d 29 s ago

5

Hi,

I would like to write a review about Nathan (apologize for not knowing his last name) who works in the Auto/Tires Store of Costco on West Elliot Road in Tempe, Arizona. He did a great job helping me on a Friday evening at 8:00 pm by going out of his way to help put a battery in my car and change tires. I am new to Tempe and would have been stranded or tow my car back to my residence if he did not help. He volunteered to help and did an outstanding job. He refused to take any compensation/tip for the excellent service he did. He is an excellent worker and least i could do is write this review and hopefully Costco management will reward him for such great customer service. His name again is Nathan. I would like to thank also Micheal for giving me honest advise on whether i should change my car's rear tires or not. He came out, checked the tire treads and advised me accordingly.

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Joe - 1 d 24 h ago

Should be Nathan who USED to work in the tire store

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Linda - 1 d ago

3

Went to Bloomingdale, IL store to buy a car battery thinking it would be installed and was told no--don't do. Wha??? Run to mechanic to install and back to Costco to get my $15 core refund. Turns out not worth it. From discounted Gold Star battery 4 years (5-yr battery) ago with 20% discount at Auto Zone who installed it- I saved $17 with Costco for a 3-1/2 yr. battery. Not worth the hassle and gas I burned back and forth.

It seems some Costco stores install along with tires. Bogus and won't do again.

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Wm. Paul - 1 d 12 h ago

1

I have a concern in regards to pharmacy procedures between two of of Costco's warehouses in the same state.

I called and spoke with Administrative Manager at one of the warehouses and was told the procedure was based on this particular pharmacist's state license. However, the Administrative Manager would not elaborate if this was acceptable by Costco's standards.

I am hoping that I have a chance to speak with someone higher up in order to address my concern.

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Bonnie - 3 d ago

I am sitting at the San Diego airport, coming from MN for a wedding. Let me tell you that I shop Costco every week and tell all my friends and family how great it is. You never mentioned on your website that there was no shuttle to take you to get the car. I have my 80 year old sister who can hardly walk and now we need to taxi to get the car. Because our plane changed times and Avis wouldn't accommodate us, we have a 3 hour wait and then have to taxi over. I am extremely disappointed with your car service rental.

Bonnie Konrardy

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Spike Fist - 8 d 24 h ago

0

Oct 13 Brookfield Store - parking lot was filled with carts everywhere making parking danger - red jacket mgmt - many guys standing around in the store like old ladies at a tea party - no one hauled arse to the lot to take in the carts - this is a really sloppily run store - if Trump owned it he would fire the red jackets, who are paid to stand around and chat on and on while there is work to do.

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Adam Tostado - 8 d 18 h ago

5

Suggestion:

My name is Adam a small business owner from San Jacinto CA. Our small town is growing economically, in housing development, and in population. I would like information on how to have Costo take a look at our great city either Hemet or San Jacinto to open a location here. There are many prime locations waiting for new construction. SOBOBA CASINO is set to open later this year or early next year. A new Aldi grocery store is almost finished and in the final stages of construction. The city also just approved a Starbucks which just opened this past summer and Wienerschnitzel, Sonic and 711 soon to break ground. Please feel free to contact me regarding this matter as I would like to mention it at the next city meeting. One great location that I can recommend would be on the south east corner of Ramona Expressway and State street aka highway 79. Thank you for your time. Hope to hear from you soon. Sincerely Adam Tostado.

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Just a suggestion.... - 9 d 8 h ago

5

Just a suggestion:

I'd love to see more Keto friendly products like Almond flour, Monk Fruit Sweetener Stuff, no sugar, low carb.

Thank you

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Lorraine - 10 d ago

5

Great folks at the Juneau Costco; Michelle and Zack go the extra mile to help to make customers (me) happy. We've been shopping at Costco for decades and look forward to our Costco trips. Thanks, Costco, for having a warehouse in Juneau, AK!

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Darcy - 10 d 6 h ago

I would like to suggest you build northeast of the Minneapolis/St. Paul Minnesota area. I live north of the cities and I feel you are missing a huge market along the I-35 corridor north of the cities (Forest Lake, North Branch, Cambridge, Pine City). We would LOVE a Costco up here! Thanks for your consideration!

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Business owner - 10 d 15 h ago

0

The general manager at Costco on Kauai and his name is Eric Tallmanne he should not have that position he is not polite to customers don't know his products sold in the store and he's pregidus towards the locals.

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Concerned business owner - 10 d 15 h ago

0

Totally agree with what your saying concerning the general manager Eric, we also had somewhat the same experience.

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Very concerned - 10 d 15 h ago

Finally someone is making a complaint on Eric T he is not suitable for that position that's pretty sad that they would hire someone like that.

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Concerned business owner - 10 d 14 h ago

0

Aloha To who's in charge of Costco on Kauai,

Please consider hiring a new general manager for our Costco's.

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Please hurry concerned customer - 10 d 14 h ago

0

Yes please it should be done today, tomorrow or as soon as possible, hopefully by the end of this week or month.

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Kevin - 16 d 4 h ago

5

My wife and I have been Costo members for nearly 15 years out here in Southern California. We started noticing a trend in the absence of many products from hair care to clothes. We assumed that Costco no longer ordered these products but in actuality people mostly Chinese Asian are filling carts with these products. After a little bit of searching the news ion Chinese websites we found that they are shipping all these products to China and reselling them. They are exporting them illegally and paying no export tax. This is not fair to all the other Costco membership who would normally buy these things as we can't be expected to go there everyday. Costco needs to put a limit on these products.

If Costco doesn't start doing something about this or ordering enough products for everyone, the all 30 of my family members will cancel our memberships.

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Anonymous - 12 d 4 h ago

As much as that sucks, and I hate to be the one to tell you..but they do not care. At all. Costco has millions of members; and as long as those products are selling they don't care who is buying them, and they are not going to limit how many you can purchase unless they are on a coupon. That is the only time their computer system even has the ability to limit the purchase of items because those coupons tie back to the membership cards. You are being loyal by continuing your membership to them, but they aren't going to care if you and 100 of your family members cancel because each location starts 50 new members a day...sorry. If you complain in store, they will apologize, but for sure they will tell you they have no control over what happens with the items once they are purchased...and they are right. Once a member buys something, their liability over that items ends. If those members are illegally re-selling something, that is not really Costco's problem..

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Ray - 11 d ago

5

Kevin,

Article 1, Section 9 of the US constitution states, ""No Tax or Duty shall be laid on Articles exported from any State". Therefore, you are correct. Nobody pays export tax. It is unconstitutional. Before accusing someone of doing something illegal, you should check to see if the law exists anywhere else but your own head.

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Harvey - 12 d ago

5

I recently got my first hearing aid at your Boca Raton store. I expected a decent product at a decent price. What I did not expect was the extraordinary level of service and instruction I received from your employees; Miss Caperna, who tested me, and the terrific Jorge Tamayo, who fitted me, taught me, showed me and continues to help me. The product has really changed my life, and the service I received was superb. It's great to get concierge service in a warehouse. Most sincerely, Harvey S. Ehrlich

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Carlos - 13 d 4 h ago

0

Ok. I have a formal complaint about one of Costco's sites. I called 1(hidden) number and they connected me to a Regional Office. Left message and have gotten no call back. Called again and was connected to Corporate membership. No call back. What does someone need to do to get a call back from COSTCO?

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Anonymous - 12 d 5 h ago

The only way to do it is to call the corporate number listed on the website. The office is in Washington. They have an ext for a complaint line, and usually they call back on that. If you have to you, you can also go in through the employee complaint line, they answer that one really fast

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