Information, reviews and public commentary for US companies

 

Costco

Rating
2.165431
Web
www.costco.com
Address
999 Lake Drive
Issaquah, WA
98027
Contact
W. Craig Jelinek
Role
Chairman, President and CEO
Phone
(425) 313-8100
Fax
(425) 313-8103
Twitter IDs
@CostcoTweets
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Anonymous - 2 d 4 h ago

1

I was at the Store in Mayfield, Ohio today. As I was leaving the store to go to my car, I saw that someone/s had Broken the drivers side mirror. I'm handicapped. After I put my groceries in my vehicle, I went inside to make a report it managment. The person who could look at the video was not there today & I was told he would be in Tuesday morning. I also called the police to make a report to them. On my way home I received a phone call from the store. The man's name was John. He was the ONE did not come in today.

He told me he had bad news for me. The camera was not WORKING due to Ice on it. That is not what I wanted to hear. The man said he's used his wife's car in downtown Cleveland, it had been vandalized & no cameras were working. I really wanted to tell him I didn't care about his wife's car, right now it's about MY VEHICLE. I also wanted to say, that's great, what if someone was abducted and the police needed to look at video?

I think it's very sad that your employee to took a cavalier attitude towards me & what happened to my vehicle. I would think that Costco WOULD MAKE SURE THAT ALL THEIR PARKING LOT CAMERAS ARE WORKING 24/7 365 DAYS A YEAR.

THIS IS VERY SAD ALL THE WAY AROUND!!!

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Lenny - 1 d 14 h ago

0

This ass-hole "John" is not truthful with you. The cameras DO work 24/7.

They just don't care about the customers.

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Email: authurmullenax41@gmail.com - 2 d 12 h ago

Please email,

Some lady in my hood introduced me to some new grant programm,

This grant is specifically place for those who need assistance paying for bills,buying a home, starting their own business, going to school, or even helping raise their children with old and retired people.

She received a 150,000 dollars check from the fedreal government.

Contact me for more explanation.

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Binngo - 2 d 6 h ago

0

@ Email: (hidden) -,

150.000 dollars???

Is that all?

Not worth my time.

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Helping2hear - 2 d 9 h ago

Hello,

A Costco is opening in my community. Can anyone tell me if there will be a hearing center in this location (Rockford, IL). If so, can somone contact me directly?

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Zero Commonsense - 3 d 5 h ago

3

You people know this is not a Costco website, and that Costco doesn't read these, right?

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Melissa Croll - 4 d 7 h ago

***Corporate***

I'm disappointed to say that I've lost TRUST in Costco due to the RAW rotisserie chicken I purchased last night at my local warehouse located in Pembroke Pines, Florida. I called directly to let my local warehouse know about their department's negligence, however I was unable to speak to the store manager Alan. Janet in Optical did her best to try and connect me, but unfortunately was only able to forward my phone number to the management in the front of the store. I have NOT received a call back. It is imperative that you send out a recall or notice about these rotisserie chickens because I have seen online about poor "Chloe Rodgerson," not to mention the Sasson report about several states having pink/undercooked or even raw, bloody chicken as mine is!! I just purchased mine last night with a 6pm sticker. I must say that your label also stated that it is fully cooked and ready to eat..hot or cold.. REALLY? I usually start eating the bottom portion of the chicken because the meat on the bottom is more tender. My son loves the drumstick. I ate a couple pieces from the bottom of this chicken and cut the leg for my 9 year old son to eat. When I cut into the BREAST JUST A FEW SECONDS AFTER HE WALKED AWAY WITH HIS LEG, I WAS APPALLED!! I yelled for him to bring it back and I checked. Inside was raw, too! I'm just glad we didn't eat any more of it! It's currently 3:02pm here in Florida and I just received a call from a manager named David who tried to sugar coat my situation saying that their process is called "pinking" and that they cook to an internal temperature that's safe to consume.

I laughed and said, "I understand the cooking process," but unfortunately that's not the case with my chicken. In fact, I have pictures and still have the chicken and I'm currently writing to Craig in Washington as we speak. David offered me a $25 gift card. I told him my concern is for the public! David, as you may know, the sasson report has reported many people complaining about undercooked/raw chicken purchased from several Costco warehouses across the US AND Costco has also known ABOUT these complaints. Something must be done not just locally, but ALL over this country! I let him know that for me, it's not about a $5 chicken. The offer of a $25 gift card doesn't begin to scratch the surface of that department's negligence! I asked him to get together with Alan and atleast RECALL the chickens with the 6pm sticker and let me know when they've decided how to handle this situation and what suitable compensation they're willing to offer. What part of this situation can you make better for me as a member, Craig? How bout regaining my trust in Costco safety? We've purchased many rotisserie chickens and this hasn't been an issue until now. My son and I have had the scare of a lifetime to say the least. I'm thankful that we aren't feeling very sick as of yet, but they say it takes up to 72 hours for food poisoning to emerge. We've only had some cramping and diarrhea. Please help Alan and David decide what's right. I thank GOD that we don't need a hospital. I have put my TRUST in you at this point, Craig.. to do what's right for me and the residents of my local community. I didn't go to the media or to "Help me Howard," law firm.

I am informing you instead. If you have children, consider how you would feel if you were me! I'll be waiting for a call. Thank you,

Melissa Croll

(hidden)

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Teisha Holcombe - 4 d 7 h ago

0

I am here at the cosco, trying to return a table that was busted on the bottom side. We get here, and are told that they can not exchange the table. We have to go to a different location. This is really frustrating, considering we live an hour and a half north. This is very bad customer service. My husband and I spend quite a bit of money at cosco.

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Ronnie Roberson - 5 d ago

0

Please build a Costco in Macon ga 31216 at I 475 and Hartley bridge rd I have lived in Macon 68 years and between Macon and Warner Robins with the Air Force bade you would make a fortune here the land is cleared and Publix was going to build but backed out its prime traffic area.

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Anonymous - 6 d 5 h ago

5

Costco corporate this is for you! Build on the I15 corridor if you come to Idaho Falls. People will come to your store if you do. If you go all the way out to Ammon, which is a bottle neck, people on the out skirts of town(within a 50 mile radius) which total over 100K, and which Idaho Falls is the only large town for which to shop in, will continue to shop at War-mart and Sam's club because of the convenience, if you locate in Ammon. Don't go to Ammon! You need to stay on the I15 Corridor. You will get more traffic and better exposure. I avoid Ammon because of the congestion and will continue to do so even if you go out there and so will all of my neighbors!!

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Christopher Mann - 6 d 6 h ago

5

If you really are planning on opening a new store in the Idaho Falls,Idaho area. please consider Rexburg, Idaho just 25 miles away. Much closer to the Teton Valley, Jackson Hole, WY area and Yellowstone National Park. Here in Rexburg, there is a built in work force with the students at BYU-Idaho. Rexburg is a more central location for Eastern Idaho and more accessible to people north and east of Rexburg as well as Idaho Falls. We are also a major tourist stop between Salt Lake City and Yellowstone National Park. Hey, look us over!

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TD - 8 d 7 h ago

4

Please consider opening a Costco in Greensboro, GA, near Reynolds Plantation. This area is starting to boom. They desperately need it. Large population, but lacking suitable grocery and markets. As of now, residents have to drive to Athens, GA - a 45 minute drive .

Stay at the Ritz Carlton on Reynolds Plantation site while examining the recent land development in the area. More affluent area than most communities east of Atlanta.

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Jan B - 9 d ago

Went to the food court today to get my swirl frozen yogurt and it is now with aqui instead of chocolate. Had to throw it out cuz it tasted so bad. Bring the chocolate back!

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Mike - 9 d 4 h ago

5

Where are the 6 pound Gummy Bears? No longer available!

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Jean Tolin - 11 d 6 h ago

5

What has happened to the Kirkland Canadian whiskey? It is the best.

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Tony - 10 d 15 h ago

3

Canadian whiskey imported from China.

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Barry - 12 d 12 h ago

4

We buy direct from RJBalsom their "Bangers'. Had an e-mail today from them informing us they will be available from Costco this month UNLESS you are in the Mid West. The Buyers for our region HAVE NOT ordered them. WHY????? This is the 2nd year the Buyers in our region have been out of step with the other Costco Regions. The Balsom Banger is by far the BEST British Banger available in the US. Would appreciate an answer on this point! . For those lucky enough to have access to them (which is the REST Of the US) here is the Costco item # 679760,

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Ray La Voy - 14 d 13 h ago

I have not received the Feb coupons via EMail, yet I receive your other ads almost every day. please sent me the coupons

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Gail. C. - 35 d ago

3

I was in Costco today and tasted some of the samples. One was pretty hot but didn't cause me any distress this time. However several times in the past few months some samples caused me to cough uncontrollably! I was fortunate in that there were liquid samples close by so I could relieve my choking those times.

My question is why you don't require your vendors of hot samples to have on hand little individual bottles of water? I have MS and a swallowing problem and sometimes food can cause my windpipe to shut without warning. Like I said the snacking on samples usually is fine but once in awhile a sample will cause me to choke. The vendors underestimate the heat in some samples and without any water close by it can cause terrible coughing fits!

One vendor today, a purveyor of red hot Cheetos, warned they were really hot so I abstained. I asked him about having water on hand for hot samples and he agreed there is a need for it but nobody listens. I spoke to his manager today and she agreed but said anything like that has to come from the top.

So here I am, going to the top, you really should provide a Supply of small water bottles for those who cough and choke on hot samples for just a few for those vendors who have affected customers. I know I would sure appreciate it!

One more thing, if I or somebody like me, should choke on one of your hot samples, a lawsuit might change your mind in taking proactive efforts to alleviate the problem with people choking on hot samples. A sip of cold water immediately fixes the problem. Seems it might be financially advantageous to avoid legal action by making water available.

In the meantime I plan to carry my own water when visiting my local Costco.

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Barb - 34 d 16 h ago

Did/does anyone force you to sample?

Sample at your own risk.

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JK - 24 d 12 h ago

Yes, I think carrying your own water is a good idea.

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Sparky - 15 d 7 h ago

Rather too hot than not properly cooked. Sample at your own risk, I think common sense comes into play when eating food from the oven.

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Anonymous - 15 d 5 h ago

Free water at food court. Grab before free samples!!!

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Sparky - 15 d 7 h ago

1

Purchased a washer and dryer set at Costco and had lots of faith in them, but after the past 2 weeks I am now starting to loose that faith, My dryer that is only 1 years old decided to stop working , contacted Costco Concierge and they have been in contact with Samsung numerous times with no resolution. I have now been told that Samsung will get back to me in 2 business days, so yes lets drag this out another week will ya! To all the folks purchasing from Costco, yes the experience and the service is GREAT, BUT wait until you have an issue with the product. I have now learnt my lesson to stick to purchasing from Best Buy and get their Geek Squad protection. My dryer would have been either fixed OR repaired. I even offered the option to concierge and stated that I would pay and they can work something out with Samsung so i can get re-reimbursed. I found a reputable repair shop that can come out tomorrow to fix it..

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Mike Robinson - 15 d 9 h ago

0

Delivery service from Costco is horrible!! I ordered a $6,000 wall oven, the delivery truck pulled up to my driveway and took off. They claim they called me and waited 20 minutes, they did not. The waited less than 2 seconds before speeding off. No one exited the truck, ran the bell, nothing. I have it all captured on my security cameras. Unfortunately Costco lost a very good client that spent $20,000 plus per year in their warehouse because of a horrible delivery company. Goodby Costco hello BJ Warehouse!!

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