Information, reviews and public commentary for US companies

 

Cox Cable Phoenix

Rating
0.6
Address
1550 W EER Valley Rd
Phoenix, AZ
85027
County
Maricopa
Contact
James Robbins
Role
President
Phone
(623) 594-0505
Annual Sales Est
$323,400,000
Employees
2,400
SIC Code
4841
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Dimitri/Tomika - 19 d 18 h ago

0

Cox has been a big headsche with plenty of tears. I have never seen a company that when you make a payment instead of bill dropping it goes higher. I was in tears instead of spending Mothers Day Happy I'm paying cox and then to be treated and feeling like crap after over an hour on phone is ridiculous... While on phone with rep he's saying 1 price and online through there website price is $50 higher... Instead of him helping me he made me and my family feel poor and not worthy enough. Discussing bills have been past due gor months not even acknowledging the crisis that has being shutting companies down and people are without work Cox shut us off even after knowing that the whole world is suffering... All other companies are tryinh to help people while Cox dony care if you have a child that needs internet to finish school work...they just shut you off...PERIOD!!! THEN CHARGE YOU A FEE FOR EACH DEVICE SHUT OFF... HERE THE WORLD IS SUFFERING AND THIS IS WHAT COX DOES TO THE POOR... I HAVE COMPLAINED TO BBB AVOUT FALSE ADVERTISEMENT... I HAVE CONTACTED HEAD QUARTERS ABOUT HOW REPS AT COX TELL YPU 1 THING AND DO ANOTHER... MY ADVISE SEEK OTHER COMPANIES BEFORE YOU EVEN ATTEMPT TO GO TO COX...WE DOWNSIZED EVERYTHING AND THE PRICES STILL GO WAY UP THEN WE'LL GO WITHOUT SERVICE AND THEY WONT CREDIT YOU FOR ANYTHING.... I'M SPEAKING OUT FOR ALL THE LOW INCOME HOUSEHOLDS THAT ARE STRUGGLING FIND AND RESEARCH OTHER COMPANIES FOR INTERNET..PHONE OR CABLE SERVICE...PLEASE STAY AWAY FROM COX!!!! THEY WONT HELP YOU THROUGH DIFFICULT TIMES....

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Riley O'Connor - 1 y 214 d ago

(SPAM)

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Blue - 61 d 10 h ago

Email them

(hidden)

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EJ - 2 y 75 d ago

2

Cox Cable MINI BOX is much too limited. I am a confined senior who purchased a television with sleep timer option which cost extra SPECIFICALLY which would allow me to set a timer for TV viewing before falling asleep.

Your MINI BOX ELIMINATED the sleep timer option on my TV so now I am playing the television all night long which is disruptive and wakes me up all night long. As an elderly senior watching TV is pretty much my only entertainment. Please -- PLEASE change your mini box function to include a sleep timer as well.

I am spending between $139 and $156 monthly (this changes constantly as well), you can imagine this expense is a HUGE amount coming out of my Social Security check. I am trying so hard to stay with you but your company has done nothing but try to discourage me from staying. I am rating you only FAIR. This would have been horrific to my company as well as myself when I was Corporate Director of Customer Services. Is it HORRIFIC TO COX?

ARE YOU GOING TO HELP ME? DO YOU CARE ENOUGH ABOUT YOUR CUSTOMER TO FIX THIS ISSUE?

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BW - 2 y 57 d ago

0

No they don't.

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ANOTHER CUSTOMER YOU JACKED - 108 d 16 h ago

0

Mame, maybe you should call one of the T V stations, like 3 ON YOUR SIDE, OR CHANNEL 10, MOST T V'S COME WITH SLEEP TIMERS ON THEM, HOW DARE THEY CON YOU

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Blue - 61 d 10 h ago

(hidden)

Email them and 3on your side or news program

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Blue - 61 d 10 h ago

(hidden)

They don't care about us.

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BW - 2 y 57 d ago

0

(SPAM)

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Mjg - 108 d 16 h ago

0

THEY ARE SOME HOW GETTING AWAY WITH BEING A MONOPLY, IS THIS ANOTHER BACK ROOM DEAL,

THEY ILLEGALLY WENT INTO MY ACCOUNT AND TOOK OUT MONEY I DON'T OWE, AND NOW THEIR SAYING I OWE THEM $ 32. SOMETHING MORE!!!

I THINK WE SHOULD ALL START CALLING THE CORPORATION COMMISSION, THERE'S TOO MANY PEOPLE THAT ARE NOT GETTING ANY RESULTS,

EXCEPT TO GET CHARGED MORE!!!!!

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Blue - 61 d 10 h ago

0

Get a petition started in every state Cox is and sign the petition!!!

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Blue - 61 d 10 h ago

(hidden)

Email them they need to be exposed

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Blue - 61 d 10 h ago

(hidden)

Email them and start petition

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Sonny - 105 d 7 h ago

0

(SPAM)

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Blue - 61 d 11 h ago

0

I am ready to sign petition.

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Blue - 61 d 10 h ago

(hidden)

Email them if we all email

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Anonymous - 88 d 7 h ago

0

No customer service. No help at all. They are trained to be dishonest.

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Blue - 61 d 10 h ago

(hidden)

Email them

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Anonymous - 89 d 20 h ago

(SPAM)

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Anonymous - 88 d 5 h ago

No customer service. No help at all. They are trained to be dishonest.mm

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Blue - 61 d 10 h ago

0

(hidden)

Email them then we all write to the media and let them get exposed!

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Blue - 61 d 10 h ago

0

(hidden)

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Blue - 61 d 10 h ago

(hidden)

Email them!

We all email them something must give !!

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Anonymous - 199 d ago

Billing

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Diane - 282 d 17 h ago

1

Corporate office number is s sham. Drops calls unless you connect to their "customer service" main department.

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