Cox actually owe me some free years of cable, the cable wires were never cut from the other tenant above me.
For years I have had Cox cable since it first came available in Louisiana as Cablevision/TCI/ COX when it was 9.95 for basic cable which included all channels that you have broken or removed and placed on expanded basic which also included BET. You only paid for Showtime/ HBO/CINEAMAX. Sports channels were also included ad basic. Cox has blocked my built in guide in my television and they don't have that right to do so. Technicians have came out and found cable being stolen from other tenants above me in the apartment complex and did nothing for years. I finally didn't pay my last cable bill because COX lied and said they wired me alone and everytime they hooked up to the cable it knocks my television off as though the power has gone off.
After 6 days of service calls by 9 technicians and two no shows (without the courtesy of a call to say they would not come out at scheduled times). I am STILL having problems with my telephone. I just got off the a long distance call with my mother (during which I heard noises in the background) and my son just dropped by because he had just called me and all he got was a ring, ring no busy signal. Since I was switched from analog to digital all I have had is PROBLEMS. Is the digital age beyond Cox's expertise??? A very UNHAPPY camper. Three of those days I had my special needs grandson here and though all the techs were very nice and very professional this has been very disruptive to him. Please give one reason why I should continue to expose myself and my family to this nonsense? Would you continue using Cox if this were you? I would love to hear your answer. ken