Information, reviews and public commentary for US companies

 

Cricket Communications, Inc.

Rating
0.607441
Web
http://www.mycricket.com
Related
Leap Wireless
Address
5887 Copley Dr.
San Diego, CA
92111
Contact
Stewart Hutcheson
Role
President and CEO
Phone
(858) 882-6000
Fax
(858) 882-6010
Employees
750
General profile image

Tami Williams - 6 d 3 h ago

4

Cricket is a scam. I tried using the bridge pay and was told because of a systematic error I would lose my money I paid for the bridge pay. I spoke with 7 different agents and each one gave me different advice. The one thing they each agreed with is that my $33 was gone. I hired an attorney and Cricket will be responsible for my attorneys fees and the money I missed from work because my cricket (crooked) number was my business phone. 4 out of the 7 agents were unprofessional and didn't speak clear. Cricket .H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' Cricket .H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' Cricket .H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' Cricket .H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' Cricket .H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' Cricket .H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' Cricket .H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' Cricket .H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' Cricket .H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' Cricket .H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' Cricket .H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' Cricket .H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' Cricket .H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' Cricket .H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' Cricket .H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' Cricket .H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_'

Flagged for review. 
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Tami Williams - 6 d 4 h ago

0

Cricket is a scam. I tried using the bridge pay and was told because of a systematic error I would lose my money I paid for the bridge pay. I spoke with 7 different agents and each one gave me different advice. The one thing they each agreed with is that my $33 was gone. I hired an attorney and Cricket will be responsible for my attorneys fees and the money I missed from work because my cricket (crooked) number was my business phone. 4 out of the 7 agents were unprofessional and didn't speak clear. My experience was horrible and I would never refer anyone to this rip off company.

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Anonymous - 11 d 6 h ago

I've been waiting on my refund since October 4th now they're telling me I need to wait another month can I get my $120 refund please I've been waiting 30 days or more

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Lorbs - 14 d 16 h ago

2

(SPAM)

Flagged for review. 
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Daniel Nelson - 13 d 7 h ago

4

My name is dan Nelson and i would like to talk to the head person of cricket so have him or her Call me back at this number (hidd..

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Daniel Nelson - 13 d 8 h ago

0

My name is dan Nelson and i would like to talk to the head person of cricket so have him or her Call me back at this number (hidden)

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brooke king - 14 d 16 h ago

3

I have been a cricket customer for a long time now, and am so disappointed...We purchased an iphone6 plus for our granson, it stopped working, so my daughter and myself tried calling a bunch of times to customer service, before the warranty expired, and got nothing but the run around....Now the warranty is expired, and am being told with the insurance, the cost for a replacement is 250.00 dollars, but hey we can again pay 300.00 dollars, plus a 25.00

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Brooke king - 15 d 7 h ago

0

Cricket is the worst phone company ever. customer service sucks and they can never do nothing for me and get told lies after lies

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Disappointed - 16 d 5 h ago

0

The worst service I've ever had not surprised they are SPRINT now the biggest rip off ever...

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Anonymous - 17 d 32 m ago

you guys SUCK DICK. Fucking little pussies won't even answer their phones.

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Frances Bray - 21 d 6 h ago

I have been a cricket customer for a long time now, and am so disappointed...We purchased an iphone6 plus for our granson, it stopped working, so my daughter and myself tried calling a bunch of times to customer service, before the warranty expired, and got nothing but the run around....Now the warranty is expired, and am being told with the insurance, the cost for a replacement is 250.00 dollars, but hey we can again pay 300.00 dollars, plus a 25.00 activation fee for a new refurbished phone, the same price we payed to begin with when we brought the phone for...One unhappy person right here

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Jdcr - 63 d 7 h ago

3

(SPAM)

Flagged for review. 
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Ready 2 call 5oclock news - 58 d 7 h ago

0

Where did you get this headquarter number from.

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albert - 55 d 6 h ago

HOW MUCH MONEY CRICKET PAID FOR THIS???

10 Million Customers Already Smiling on Cricket

#1 in Customer Service among Non-Contract Full-Service Wireless Providers, 2 Times in a Row

THIS IT IS NOT TRUE. FOR ONE YEAR AND A HALF I BE PART OF CRICKET LIKE A CUSTOMER....

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Carla Jefferson - 41 d 7 h ago

4

I went to Cricket on September 30th 2019 I was coming from Metro PCS and I got a prepaid and they I swipe my card for $100.12 I left the store with no money no products and I'm still on hold for September 12th 30th for customer service representative to even talk to me they have no recollection of my payment but I have bank statements and everything and all because the phone that I purchased another customer purchased and I guess changed his mind I would up to the store three or four times every since and they keep saying that they're going to release my money they have raised my money and I asked how did you release something if you have no statement or any facts about the money on your part so they hung up on me so I'm still on hold again today Cricket is a rip-off. Do not go there they can't tell you nothing they can show you nothing they can't give you nothing but high blood pressure I'm ready to bust///

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jOYCE bENCENT - 41 d 4 h ago

3

I CALL TO GET INSTRUCTIONS OF HOW TO GET COPIES OF MY PICTURES OFF OF MY CRICKET PHONE. AN ORIENTAL PERSON ANSWERED THE PHONE NAMED Abby YIN. I ASKED TWO TIMES HOW COULD I GET A HARD COPY OF THE PICTURES OFF MY PHONE..SHE REITERATED SOMETHING DIFFERENT FROM WHAT I ASKED BOTH TIMES. I ASKED FOR A ENGLISH SPEAKING PERSON.TWO TIMES AS WELL AND SHE KEPT READING HER COMPLY ...I JUST WANTED INSTRUCTION TO GET ON HOW TO GET MY PICTURES. SHE IGNORED MY REQUEST AND CONTINUED HER SPEAL INSTEAD OF GETTING AN ENGLISH SPEAKING SUPERVISOR AS THE INFORMATION I NEEDED WAS VERY IMPORTANT FOR LEGAL REASONS. SHE MENTIONED DELETING MY PICTURES DURING ONE OF HER RESPONSES.SHE..

Flagged for review. 
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jOYCE bENCENT - 41 d 5 h ago

0

I CALL TO GET INSTRUCTIONS OF HOW TO GET COPIES OF MY PICTURES OFF OF MY CRICKET PHONE. AN ORIENTAL PERSON ANSWERED THE PHONE NAMED Abby YIN. I ASKED TWO TIMES HOW COULD I GET A HARD COPY OF THE PICTURES OFF MY PHONE..SHE REITERATED SOMETHING DIFFERENT FROM WHAT I ASKED BOTH TIMES. I ASKED FOR A ENGLISH SPEAKING PERSON.TWO TIMES AS WELL AND SHE KEPT READING HER COMPLY ...I JUST WANTED INSTRUCTION TO GET ON HOW TO GET MY PICTURES. SHE IGNORED MY REQUEST AND CONTINUED HER SPEAL INSTEAD OF GETTING AN ENGLISH SPEAKING SUPERVISOR AS THE INFORMATION I NEEDED WAS VERY IMPORTANT FOR LEGAL REASONS. SHE MENTIONED DELETING MY PICTURES DURING ONE OF HER RESPONSES.SHE PUT ME ON HOLD FOR 10 MINUTES AND THEN HUNG UP! THIS IS WHY JOB SHOULD HAVE PEOPLE THAT UNDERSTAND AMERICAN ENGLISH FLUENTLY.

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Carla Jefferson - 41 d 9 h ago

0

I went to Cricket on September 30th 2019 I was coming from Metro PCS and I got a prepaid and they I swipe my card for $100.12 I left the store with no money no products and I'm still on hold for September 12th 30th for customer service representative to even talk to me they have no recollection of my payment but I have bank statements and everything and all because the phone that I purchased another customer purchased and I guess changed his mind I would up to the store three or four times every since and they keep saying that they're going to release my money they have raised my money and I asked how did you release something if you have no statement or any facts about the money on your part so they hung up on me so I'm still on hold again today Cricket is a rip-off. Do not go there they can't tell you nothing they can show you nothing they can't give you nothing but high blood pressure I'm ready to bust a vessel smfh but I bet if I went in the store and took $100.12 of merchandise I'll get some type of action

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Albert - 55 d 6 h ago

0

HOW MUCH MONEY CRICKET PAID FOR THIS???

10 Million Customers Already Smiling on Cricket

#1 in Customer Service among Non-Contract Full-Service Wireless Providers, 2 Times in a Row

THIS IT IS NOT TRUE. FOR ONE YEAR AND A HALF I BE PART OF CRICKET LIKE A CUSTOMER. AND THIS IS TERRIBLE, THE WORST CUSTOMER SERVICE THA I EXPRERIENCE... IS US FROM CRICKET

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Jdcr - 63 d 7 h ago

3

(SPAM)

Flagged for review. 
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Jdar - 64 d 7 h ago

1

HORRIBLE CUSTOMER SERVICE!!!!! No sense of urgency whatsoever, understaffed, just horrible. Unless you want to spend 3 hours waiting on these joker's they close employees I would order on line and skip all the mess. The cell service itself is great!

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Anonymous - 68 d 9 h ago

0

I'm Kenneth Phillips I've been with y'all over two yrs my bill was taking out early and I didn't know it would be Boone told me it would be taking early I asked for it back cause I needed the money today and I would pay my bill tomorrow when I got payed I list my insurance because of this now I'm cancelling my service with cricket my email is (hidden)

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Pissed Off - 69 d 7 h ago

0

VERY POOR CUSTOMER SERVICE!! CRICKET DOES NOT ACCOMMODATE THEIR CUSTOMERS AT ALL!! I WENT INTO A CRICKET STORE IN MISSOURI & WAS SOLD A PLAN THAT I DIDNT ASK FOR. CALLED CUSTOMER SERVICE AND WAS TOLD THAT I HAVE TO PAY MORE MONEY UP FRONT TO RECEIVE THE SERVICES THAT I NEED! I WILL DISCONNECT THIS PHONE SERVICE AND I WILL NEVER RECOMMEND CRICKET TO ANYONE!!

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King Vladeyushyi Mirom - 71 d 15 h ago

0

*******WARNING***************

008 ** The plans for massive global population reduction are no longer a "back burner" issue. - 743 ms ago

*******WARNING***************

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Brad Court - 71 d 16 h ago

5

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