Information, reviews and public commentary for US companies

 

Cricket Communications, Inc.

Rating
0.599612
Web
http://www.mycricket.com
Related
Leap Wireless
Address
5887 Copley Dr.
San Diego, CA
92111
Contact
Stewart Hutcheson
Role
President and CEO
Phone
(858) 882-6000
Fax
(858) 882-6010
Employees
750
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Jdcr - 5 d 9 h ago

3

HORRIBLE CUSTOMER SERVICE!!!!! No sense of urgency whatsoever, understaffed, just horrible. Unless you want to spend 3 hours waiting on these joker's they close employees I would order on line and skip all the mess. The cell service itself is great

Cricket_headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7..

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Flagged for review. 
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Ready 2 call 5oclock news - 8 h 36 s ago

0

Where did you get this headquarter number from.

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Jdcr - 5 d 9 h ago

3

HORRIBLE CUSTOMER SERVICE!!!!! No sense of urgency whatsoever, understaffed, just horrible. Unless you want to spend 3 hours waiting on these joker's they close employees I would order on line and skip all the mess. The cell service itself is great

Cricket_headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7..

Cricket_headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7..

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Cricket_headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7..

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Jdar - 6 d 8 h ago

1

HORRIBLE CUSTOMER SERVICE!!!!! No sense of urgency whatsoever, understaffed, just horrible. Unless you want to spend 3 hours waiting on these joker's they close employees I would order on line and skip all the mess. The cell service itself is great!

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Anonymous - 10 d 10 h ago

0

I'm Kenneth Phillips I've been with y'all over two yrs my bill was taking out early and I didn't know it would be Boone told me it would be taking early I asked for it back cause I needed the money today and I would pay my bill tomorrow when I got payed I list my insurance because of this now I'm cancelling my service with cricket my email is (hidden)

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Pissed Off - 11 d 9 h ago

0

VERY POOR CUSTOMER SERVICE!! CRICKET DOES NOT ACCOMMODATE THEIR CUSTOMERS AT ALL!! I WENT INTO A CRICKET STORE IN MISSOURI & WAS SOLD A PLAN THAT I DIDNT ASK FOR. CALLED CUSTOMER SERVICE AND WAS TOLD THAT I HAVE TO PAY MORE MONEY UP FRONT TO RECEIVE THE SERVICES THAT I NEED! I WILL DISCONNECT THIS PHONE SERVICE AND I WILL NEVER RECOMMEND CRICKET TO ANYONE!!

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King Vladeyushyi Mirom - 13 d 16 h ago

0

*******WARNING***************

008 ** The plans for massive global population reduction are no longer a "back burner" issue. - 743 ms ago

*******WARNING***************

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Brad Court - 13 d 18 h ago

5

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https://drive.google.com/drive/folders/1-6IA1WFbFqhJQF8q3sF77qDse4EKtgr4?usp=gmail&ts=5d72a5cc

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Seven - 26 d 14 h ago

0

VIII....."You are the future of our country. Study hard, work hard, make money and bring it to Afghanistan.''

- Ex Afghan Prime Minister Hamid Karzai speaking to a group of Afghan-'Americans' at Georgetown University.

Strange. Ex Presidente Vincente Fox used the same speech for Mexicans when he tours the Mexican colonies inside the Late Great U.S.A. Every Prime Minister of Israel talks this way too when visiting the Jewess Ah! Only a paranoid xenophobic would detect a pattern in these incidents though.

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Anonymous - 27 d 11 h ago

So I had got a LG Stylo 4 Brand New and I also pay for the warranty I recently did a warranty claim I sent my phone 2 UPS they sent me a new phone but they gave me a wrong phone they gave me a Metro PC phone wish does not work for me they rip me off I need to know why they did that and I want my money back or I want my Stylo 4 I need it for work I don't have time for shipping and all that no more please contact me at (hidden)

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Loraine jones - 32 d 13 h ago

4

(SPAM)

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KENNETH DUNCAN - 29 d ago

1

They just got me for $200......

Phone service is great, customer service sucks

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Small Business Owner in Atlanta - 78 d ago

3

(SPAM)

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PR - 61 d 18 h ago

I am not STEWART HUTCHERSON , But Stewart will be find out who I am to him soon enough. You are very right. I totally understand your frustrations. I saw your comment and that is noted I will bring up a few Ideas when Meet the Cricket Family. But pleas be undrstanding Cricket is very new company the cricket company is just new learning to how to walk. I do feel that the cricket board of directors May be trying to rush to get too much to quickly. but the rate that cricket hopped to main land may have been slightly rushed.

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HOSPITABLE - 29 d 9 h ago

JUST PIGGYBACK THIS IDEA AS WELL. HAVE THESE STORES STOP USING THEIR RESTROOMS AS HOLDING MERCHANDISE. YOUR CUSTOMERS HAVE TO GO TO OTHER OFFICES AND PERSONAL BELONGINGS MAY BE NEARBY, NEED I SAY MORE.

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Dee C - 47 d 12 h ago

1

I agree with you.

Dee

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Anonymous - 31 d ago

(SPAM)

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Loraine jones - 32 d 13 h ago

4

(SPAM)

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Kelly Woolum - 33 d 19 s ago

0

Went to cricket store in Wadsworth Ohio paid 50 dollars for phone service but my phone was locked so store rep said they can't refund me for a phone I can't use then sold me a cricket phone 20 bucks and service price for service using the no they said the couldn't transfer to new phone but ended up giving me that no anyways I feel like I was rubbed off 75 dollars all in same day at same time I just want refunded my money worse experience of my life

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Chris capozzi - 35 d 12 h ago

0

Im at cricket address 1020 b in aberdeen md. They are suppose to be open at 10am. It is 10:15 doors locked lights off.. This is not the first time your comp. Has misrepresented hours of operation and products..very dissatisfied with your service.

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Kevin - 39 d 10 h ago

5

Your employees in Gretna Louisiana are awesome always give their best service with a smile

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Ginger - 40 d 3 h ago

0

Very poor service! July 16, 2019 I purchased a moto e5 Supra from cricket Wireless Authorized Retailers 915 W State Road 84 Ft Lauderdale Florida. In less than 5 days before the store warranty end when I tried to use the internet it simple did not work. I took the phone back to the store and the sales person tried to fix the phone. Additional the few calls were dropped at every attempt. Since the first problem was not fixed. I called their 1800 number they tried to fix the phone. After the tech was finished changing few settings on my phone. Without anyone physically touching it the phone setting began to be adjusted. She claimed it could be a software glitch (hmmm). After that the phone was without any signal. Few days later I tried to call emergency the phone had absolutely no signals.

Imagine buying a phone and paying for a service and I was not able to use the phone to call cricket 611 for help. I took the phone back to the store as told to do. When I asked the young man to pull my account he was very abusive and unhelpful. He eventually told me get out of the store. My boss who built this store and pay me my check says you need to speak to cooperate. Get out.

This is not a phone I would recommend. I went to store to get copy of receipt and was told by clerk that they were not able to provide, all they can do is " sell phones and take payments"

All I want is my refund for phone.

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Anonymous - 44 d 15 h ago

0

Yeah I've been a cricket customer for over 2 years Geico make a payment on my phone cuz IRA automated thing says that only have to pay $20 to have my phone reactivated it reactivates me for about 3 hours then disconnects me again and now cricket is saying I owe them even more money to have my phone reactivated I am not happy with cricket right now and I am going to sue him for misrepresentation if cricket corporate office does not get ahold of me somehow

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Anonymous - 68 d 3 h ago

Lawsuit lawsuit lawsuit is the best way of contacting anyone other then employees of cricket

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Prince Regent - 61 d 18 h ago

STOP!!!!!! If you are a real person who is a REAL consumer of Cricket Services. DO NOT FILE law suite over petty issues. If you have ISSUES with services or the Quality of the level of customer service you had received. Know that most of the Stores are franchise locations. You will get more accomplished by contacting the corporate office directly voice issues. Do not disrespect any one ever As a cricket customer You treat the Reps as you want to be treated. Stopping Spinning So much Hate and ANGER UP IN THE world. This is a time when the human race needs to come together. As many government ENTITIES DO.

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