Days inn Selma, NC- the housekeeper stole one piece of our luggage and the contents while we were eating breakfast. When confronted, she denied she had taken it until the front desk clerk told her to give it back, low and behold, she magically pull it out from the bottom of the dirty laundry pile filled with God knows what kind of bodily fluids! I should have called the police immediately, but we were told that they would reimburse the cost of the night stay plus a night at any days inn so we may continue our travels from CT to FL. Then a couple days later, we received an email saying it was our fault that they will do no such thing. My luggage and it's contents are garbage, I will not touch them and have been in the plastic garbage bag the cleck have me to put it all in so it did not touch any of my other belongings.
On top of that, the first room the linens were not changed and was told it was a new housekeeper and she did that with all the rooms she cleaned. So before bringing my belongings into the hotel, I asked for a clean room. They charged me more money to be moved to another room that was exactly the same, but clean! The coupon I had also started that the rooms were newly remodeled, that was fails advertising as the rooms were exactly the same from when I stopped there 6 years prior!
I found there is no level of trust with this days inn and would not recommending anyone to stop there!
Days Inn in Salem IL. I asked for a non smoking room. Do to my mothers health. Who has Alpha 1, copd and Asthma. You could smell the smoke in the room. I live with a smoker. It has never gave me trouble. How ever my smoker smokes outside. I woke up so sick. I went to the front desk. I told him he did not give me a smoke free room. He said he would credit me back $15. It was the best he could do. I just checked my band statement he took out $95 for the room plus and extra $15 charge. Plus the do not serve breakfast in the lobby. They servie it from one of the rooms.
I stayed at the Days Inn in Ruther Glen ,VA . I was on my way to New Jersey from SC and stopped here overnight.I asked for a bottom floor room and non smoking. They did give me a bottom room and it was supposed to be non smoking..you could tell immediately that the room had been smoked in plus the bed cover had a burn hole in it.The bath shower had hair on the floor plus a used soap container and used shampoo container. I should have gone back to the office but I was much to tired after driving 10 hours..I have COPD and severe breathing issues from agent orange damage to my lungs so the air quality in the room was noticeable. Plus when I got to my sisters the next day she said she could smell the smoke on me....I do usually like days inn to stop at but this place needs help.....
To whomever makes the corporate decision on coffee. Almost all of the other chains that I stay at, the coffee maker has it's own pull out tray and you only use the coffee pouch. Who the heck ever came up with the idea of having the pouch come with it's own plastic tray. Yes, let's add tons more plastic to the environment, as though we don't already have enough plastic issues to contend with in this world. Here we are trying to discourage plactic straws etc etc and your corporate decision makers like to add to this problem. Nice going.
Do not stay at the Days Inn Roanoke Civic Center in Roanoke, VA. We were going to stay, but after seeing the room and seeing the prostitute in the parking lot doing a drug deal I was NOT staying there with my 2 boys. It's a total crack house. You could see sketchy people all over the place. I am not from this area, so I had no idea how bad it was. The bathroom looked liked it had never been cleaned. You could tell our door had been broken into...room 107. My husband, myself, and our 2 boys were going to stay for one night after a late VA Tech game so we didn't have to drive 5 hours back home, but instead we check into the worst hotel room I've ever seen only to leave the parking lot on the way to the game and saw a prostitute doing a drug deal. We left the parking lot and never came back. I was NOT staying somewhere like that with my 2 boys. The room was so bad and you could tell someone broke into it previously we didn't even leave anything in the room in fear of it getting stolen. So after the game there was no need to even go back to the hotel. We ended up driving ALL the way home, because there was something going on in the area and all hotels were booked from Roanoke to past Charlottesville, so we got home at 6:30am. It was terrible. I have tried SEVERAL time to talk to management and the owner of this location and NO ONE will talk to me. I was told by someone a week and half ago they would reimburse me 1/2 the money and still haven't seen a penny of it. Very disappointed in how Days Inn has gone down hill over the years!!
yesterday stayed at the days inn in kent wa. no hot water, hallway reeked of smoke. sing was terrible. i feel i should be reimbursed some money. help please. gene hansen (hidden)
MY Recent experience is with the Davenport IA days inn which I found out dosent support disabled military veterans, as I had a disability related emergency hospital event where I couldn't call and cancel my plans or alter them becuase of my stay in a va medical hospital, neither Hotels.com or Days Inn would cancel the reservation for me, despite long time customer of both and wyndham hotels member. All three organizations should be ashamed to be connected with such management that wont help veteran trying to do the right thing and cancel reservation and rebook with new dates.
We stayed at the Days Inn in Stafford Texas . The room was filthy left over dirty towels from previous guest . The coffee pot was still dirty it was terrible . The mattress didn't even fit the bed . Headboard was falling off the wall . I went to the manager.She did nothing to help offered 45 room for another night 15 dollars off it cost me more to get the supplies needed to clean the room . I was disappointed in the whole experience. I would rather sleep I, my car then stay there again . Be aware when there it has a gross feel and smell I would not recommend to anyone
I would like to write a review about days inn, Grove city Ohio. Be where of the gentleman behind the desk that has red hair and he's kind a husky, he has an attitude problem he treats people like shit and I've never been treated in such a manner as I was this morning as I checked out. The gentleman definitely has ADHD or some kind of issue going on because , he was just an idiot. Yelling at me like I was some kind a little boy for coming back into the room so I could check out and see if I left anything behind when he was in the room all I wanna do is make sure I got everything out. I will never go back to that motel ever again if it's the last one on earth I would sleep on the road instead .
Horrible experience.. Have had breathing problems since I left the room that was riddled with black, blue, and green mold around the walls of the bed to the bathroom and the light that would have shown this room at DAYS INN IN INDIANAPOLIS, IN OUT EAST
We stayed at Days Inn in Coos Bay, Oregon on September 6, 2018. We preauthorized two rooms on our card en route just like we did with every other room on our road trip. When we checked out the next day, we were given a receipt for half the room cost and the other couple with us got a receipt for half their room cost. We assumed we were being given a break because everything was such a mess. When I got my credit card bill this week, I was surprised to learn that we were not only charged for the cost of half of our room but also the full cost of our room. I talked by phone to the manager, Theresa, today (9/27/18) who said there was nothing she could do to reverse the half room charge. We essentially paid almost $200 for a crappy room in a hotel undergoing total construction and remodeling. I would NOT recommend Days Inn to anyone. The experience was and continues to be miserable. The only way to correct this problem is for US to get a check from our FRIENDS for the half room charged to our credit card.
We stayed at the Days Inn 1111 Dodge St., Dubuque IA 52003. Our check in date was September 01, 2018, check out was September 02, 2018. I had purchased 2 rooms, we did not arrived together, going to a dubuque football game. I arrived, received our rooms...went and changed. I meet to the other party at the game never entered the 2nd room. While leaving, the room a couple of doors i notice a barbeque grill and a bag of charcoal sitting outside of another room. When we return, my daughter informed me there was blood on the shower curtain, she called the front desk. Then informed her there was nothing they could do. We asked for another room or could they give us a new shower curtain. We were told there was nothing they could do and the manager would be in in the morning. I went to the front desk and was told the same thing. We left and went to eat, upon returning they have left a note saying they found a "old" shower curtain to replace the one we had. Well, we did take showers knowing if the shower curtain had blood wondering of they clean the bathroom. My son-in-law used the toilet, it stopped up. Again we call the front several times, by 2:30 am my son-in-law walked to the front desk and the gentleman who stated he was looking for a toilet plunger was "sitting" at the front desk talking to his co-worker. My son-in-law finally came back with a plunger.( Not to mention he did the work himself.) The next morning we spoke with the gentleman with the grill and charcoal. He stated he rents the room there weekly! He was using the grill to cook his food! We also spoke to others at the location who rent their rooms there also. Is this a rooming house of what? The manager who was suppose to be in the next morning wasn't. When I went to the desk they said he was out of town on business and would contact me. He hasn't. The service is terrible, I was very, very unhappy and very, very disappoint with my stay. I have pictures of the shower curtain and grill & charcoal outside the room. Also, i have the note that someone left in the room explaining they replaced the shower curtain with a "old".
My name is Denise Brown..I wrote the above comment. I entered my information, for some reason it isn't showing.
My husband and I stayed at Days In Goodlettsville Tn. Every thing was broke it wasn't worth 40.00 dollars mush less 105.00 per night warning don't stay there .
This review is in regards to the Days Inn Wyndham in Central City, Ky. My husband and I were in need of a hotel room for a out of town funeral. I chose Day's Inn because I did not mind paying a little more for what I assumed was a better quality establishment....well I was wrong. 1. The desk clerk took forever to come out of the back (which I realized later was not necessarily the laundry room but more of a party/drug room) for the desk clerk and "friends." 2. I paid for the King Deluxe with a jetted tub. BIG mistake. The price was higher for my jetted tub....but it was broke. 3. So I opted to kick back and find a movie. NOT happening. My TV screen was cracked with no picture ALL the way down the right side. EVEN with that issue the "good" side only projected a picture in a cube. There was NO volume control to work. 4. So with nothing to do. My husband and I made an adult beverage and sat outside to relax. THAT was entertaining. I have never seen so much happening outside of any one hotel in my life. Obvious drug deals were being made in the parking lot. What I could only describe as "small town escorts" (i.e., young girls dressed like they just got home from school) were openly coming in and out of the hotel after being "assigned" by their "pimp" (i.e., the oldest school bully). 5. Lastly, I went to bed and hoped this obvious crack hotel would not blow up and my family would not be attending a 2 for 1 funeral. I did wake up with not property drama..sleepily walked to the bathroom and stepped on 2 tile nails sticking up in between the carpet and bathroom tile. I hope I don't get a funky infection. So in short, you ask, if there is anything else I would like to share? Yes, yes there is! Thank you SO much for sharing my information with a telemarketer telling me I have won an AWESOME vacation with Wyndham and if I "act now because there are limited vacations available so, therefore, I should feel lucky (i.e., pressured) to book this NOW" ALL I have to do is go to some Timeshare seminars! Really ya'll!!!! I will be spending my time (now that the dust has settled and I HAVE time) making sure this review about YOUR hotel is shared with not only my family and friends, BUT everyone else on social media and your corporate office. Please let ME know if there is ANYTHING else (my personal information) you would like to share regarding MY stay. Kind Regards
Days Inn, Columbus Ohio Airport, September 15th-17th, 2018. My husband and I were traveling from Chicago, and knew we were going to be getting in late. I called the hotel to tell them we would be there at 3am. We arrived at 3am and the person at the front desk had already shut his system down for the night. We had to wait 20-25 minutes for the system to reboot, only to find out they had lost our reservation, that I had made a month prior. Had to wait another 20 minutes to book us a room, which then we had to wait another 15-20 minutes because we were being told all 3 of our credit cards were declining, which all 3 have a couple thousand available. Finally entered one card manually and were able to get into our room at 4am. Room was very dingy, and the fridge was so gross we did not even use it. We then went down to the front desk in the morning to confirm that everything was correct with our reservation. The employee from the night before booked us 4 nights instead of 3. So we told the front desk on Friday that we were actually leaving on Monday not Tuesday. We go to check out on Monday, and were told the system said we were checking out Tuesday. Once again explained the situation, and were told the computer system was down, but they were get us checked out. I never received the promised emailed receipt until I called the next day, and waited on the phone while they emailed it. Currently there are 2 pending charges on my credit card for a 4-night stay, when there should just be 1 charge for a 3-night stay. Not a huge issue to call and have it taken care of, just frustrating that after repeatedly telling them a 3-night stay we have 2 charges for a 4-night stay. Would not recommend this hotel.
We stayed at the Days Inn Buffalo/Tonawanda hotel this past Saturday night.
The air conditioning unit completely died and it was 84 degrees in our room at 10:30 pm. We called the front desk. They said they would send someone but didn't. Then we watched out the window and saw them leave at the end of their shift at 11:00 pm.
We called again and the night manager said that they were full and there was nothing that could be done to help us. We should "try to have a good night".
At that point, I got in the car and I went and purchased a fan for the room and went to the office when I got back.
The people that had been working at the desk earlier had not told him about our complaint. He said that the hotel was completely booked and he was sorry. I asked him to contact the manager. He said he didn't get any response but to check back in the morning.
In the morning when we went to check out, he said he couldn't do anything for us.
I called today and asked for the the manager. She told me that there was no record of any complaint about the room. She put me on hold and came back and said her people told her I had too many people in the room and that was why it was hot. She also told me that there was no complaint made. I said that obviously since they waited til their shift was over to leave so they wouldn't have to deal with it, they certainly weren't going to write it down. She said that she "trusts her employees" and since I stayed in the room it was too bad. I pointed out it was midnight and I was alone in the room with my son. There wasn't really any place else for me to go at that hour. She said that I should have checked out, but since I stayed in the room, there was nothing more for her to do and that she didn't like my attitude. She hung up on me. I don't even know where to go with this from here. I don't feel I should have been treated so poorly.
What a complete disappointment. This is not how customers should be treated. After posting here, I realize that this appears to be the rule not the exception with Days Inn. Horrible.
If I could I would give this place ( days inn at the airport in Savannah Georgia ) zero stars. It's the filthiest dump I've ever been to. Upon check-in, not prior on the phone when I made the reservation, I was informed there would be a $60 per night pet fee. They were taking advantage of the fact that I was evacuated from hurricane Florence in North Carolina. As soon as I got into the room I killed two bugs in the room and noticed the vanity light not working. As soon as I saw how disgusting it was I spent two hours on the computer trying to find another place to stay. Within 15 minutes of crawling around on the floor my grandson's knees and feet were black with filth. When I told the front desk I would not be staying because it was so disgusting she tried to charge me for an entire night. She decided to 'do me a favor' and only charge me the $60 pet fee for being in the room for two hours. This place should be condemned. No one should ever stay there. I will never stay another days Inn anywhere again
My wife and I stayed at days in by wymdom at Westport plaza saint louis Missouri 9/13/2018 with our grand son. Have had reservations with this place over 6 months. Friday after a long day seeing the arch ,zoo we came back to motel to swim. Wife said the front desk told her pool has been down since labor day. Hello why weren't we told. Birthday party of little girls came in heard the news and some posted of mothers. They didn't care
Folks never book this motel. Selfish people
My husband and I stayed at the Days Inn in Kodak Tennessee. It was my birthday week in Pigeon Forge. The first night we got there I went to take a bath and there was hairball in the drain and in the bathtub. My husband had to clean them out. I'm willing to overlook a single mistake even though it's disgusting. The next morning the maid was beating on the door asking for laundry about an hour before checkout.So 2 days later we had to get a room there again because all other hotels were filled and it was last minute/ last resort. I was ok with giving them another shot. When we got there they gave us our key and we went to our room. To our surprise we opened the door to a nasty mess. Food in the refrigerater stuff on the sink,messed up beds,trash everywhere. So we called the front desk and they told us to sit right and they would call us back In a dirty room!!. After about 20 mins, we get a new clean room and go in to call and complain. The first guy,James, just rudely hung up on me. I've worked customer service and I know first hands that you are not suppose to hang up on a customer under no circumstances. So I called back and this was on the 8th of September. Today is the 12th of September and we've yet to hear back from them. We called on the 10th and they said 24 to 48 hours we would hear from someone. So, we decided to check with them just now,the 12th, and spoke with Genesis, who informed us that tomorrow is our resolution day and refused to let me speak with someone else. She said there was nobody above her and if we wanted to speak with someone else we would have to call back. I don't understand why it is so hard to get someone who can handle an angry customer to the phone without going through deadlines and customer service techs who don't have a clue how to handle a situation. I'll never stay at Days Inn again.
I booked a hotel at the Sturbridge Massachusetts days inn over the phone they said 12 p.m I could check in...
I get there they tell me not till 3 so I said they told me 12, he argued with me.. Walked away I waited forever and finally had to call him back over I said I would b back I'm going to talk to my husband about it, my husband and I came back in, he told us when I called to book the room, I told them I was kicked out another hotel room for smoking weed, but yet I was booked in there system for 3 o clock... Don't u think of I said that over the phone they would never have booked the room my name would never been in there computer with my credit card info ,And think about it who would call another hotel and tell them they got kicked out another for smoking !!!
I did however call the police, they came but I left, because of anxiety. they called to tell me they know they are lieng and cought them and that they are discriminating against me, and then told me they don't want my husband and I back there ...AS IF !! and they told me i should call corporate and not let them get away with this ...I plan to do just that. !!!!!
I recommend no one to ever stay at a days inn
Expecialy if you from a city going into a small town, days inn because you won't fit with there snobby I'm better then you aditudes
Right thay gave my room away at 2 am. The morning and thay said it was handy cap I could not even get my wheel chair in the building some one had to carry my chair up the stairs then thay gave my room away and the air was o well so we did not want stay thay wood not refund our money so we had to call the bank to stop fraudulent doing in my accaccount do not stay in the new Jersey days inn its nasty thay do not clean inside and out it really should charge by the hour it would be more realistic
After seeing all these horrible reviews, I'm wondering if I should even right one because it seems like these hotels are CRAP every where! Our visit was at the Days Inn in Roseville, Michigan and not only was the room horrible the manager was awful! I am one who believe that the customer is always right and you want them to have a good experience and come again as well as recommend others. I have looked at a lot of the reviews on here and I say that to say this, something about these hotels certainly would have changed by now. I do plan to call and speak with someone simply because the manager told me that there was no one over her that I could speak with. I will say this the person that was working the front desk was the nicest part of that hotel but her hands were tied.
DAYS INNS ESPANOLA NEW MEXICO The worst place you will ever stay in this little town the owners don't speak English well at all they are rude unprofessional disrespectful people housekeepers that don't speak English &, they start knocking at your door at 8:00 in the morning check out on their website and when you go to the place has a notice on the door stating 11:00 check out they continue to knock on the door their vending and ice machine is in the front lobby and you have no access to them at 10:00 p.m. so if you come in late to bad the parking lot is fithy as well as the dumpster big eye sore trashy break fast is only till 9:00 a.m. if you call that breakfast the beds are small no way they are queens or King beds if you do get a room with a queen or King they are old and stained the comforters are gross old full of cigarette burns smelly don't waste your time bringing any of these issues up to owners/management waste of time you can't understand them and they speak in their language who knows what they are saying they make you feel uncomfortable you know they are talking about you in closing if you are a wyndham reward member as we are they don't let you use your points this place is the WORSE DAYS INN we have ever stayed in you don't get a good deal the price they rent their rooms at is ridiculous not worth it at all waste of money no class trashy rude owners
I have to share my terrible experience at the Days Inn in Chiefland, FL. My son and I were to attend an event in the area and I made plans to stay in the Days Inn the night before. It was a long drive and we arrived at about 7:30 pm, hungry and looking forward to settling in to our room and going out for dinner. What happened next was something I've never experienced: We heard many kids in the outdoor pool and thought how nice it would be for my son to join them. We got to the room and my plastic card key wouldn't work, so the front desk employee, Kelly, walked with me back to the room to confirm that my key wasn't working. She then used a master key and offered it to me saying, "If you turn this key 12 times to the left, the dead-bolt will lock and then turn it 12 times to the right to lock it." She handed me the key and I said, "You've got to be kidding?" She was Not kidding. Before my son and I went for dinner, he sat on the bed and said the bedspread was sticky. I pulled back the sheets and saw blood marks and a lock of hair. I went downstairs and spoke with Kelly asking for someone to clean the room and replace the linens. I was told that there was no housekeeping present at night, so she'd change my room instead. I inspected another room and it was filled with cigarette smoke. I inspected Another room and it smelled as if someone had urinated all over the it. At this point, it was close to 8:30 and we were starving for dinner. Each time I went to the front desk, Kelly was always chatting with someone, too much, and when I was able to get her attention, she talked way too much and didn't acknowledge how frustrated I was becoming. I witnessed one guest asking for towels, because there were none in his room. I also noticed that there were so many children in the pool, the water was no longer clear. There were many rooms where there were socks, boots and dirty t-shirts draped over the outdoor part of the a/c units and was told it was because it was watermelon harvesting season and many of the workers were staying there regularly with their children. This aspect made the appearance look like an apartment complex in "the projects." Trash was everywhere and the windows on Every room were absolutely filthy. I wasn't looking for flaws...they were just That Apparent. As Kelly was speaking with 2 potential guests, not acknoweldging my presence once again, I interrupted to tell her the room wreaked of urine and I needed another room. She then took me to another room to inspect, but I could see that the toilet wasn't clean and the cheap fiberglass bathtub had a black ring of dirt. I tried to remain polite, but Kelly remained too unaware of how inappropriate this experience was! She 'said' she was trying to call the General Manager, Beverly, and that Beverly wasn't returning her call. Realizing there was no other hotel in the area to go to at that time of night, I settled on a different room that seemed to have a bathtub we could stand in and beds without sticky bedspreads, although we Did remove them before going to sleep. My son and I left, got a 9pm dinner, 1 1/2 hours after we tried to check in, and then had to stop at Walmart to buy Clorox Sanitary Wipes. I felt the need to wipe down Anything we were going to touch, including the bathroom counter. I was livid, when I just wanted to provide my son with a nice hotel experience. I wasn't expecting a Grand Hyatt, but something clean and cozy. The next morning, we went to the reception area for the disgusting breakfast offered. There were so many people there, no chairs were available to sit and eat. Food had run out and the breakfast worker was defrosting biscuits for the biscuits and gravy right in front of the guests, which I found so tacky and unappetizing. I just had some coffee and choked on some grits. I asked to speak with the Manager and, upon speaking with Beverly, her only explanation was that new housekeeping was being trained. Other than that, she appeared like a deer caught in the headlights, as if no one had ever complained before. She offered a $15 refund, of which I accepted, But I felt strongly that I should've been offered so much more than that. I don't begrudge the workers, however, if a facility is going to host them for a period of time, it had better maintain it properly for the rest! To say this happened because it's an old building in an old country town doesn't justify the conditions I paid money to stay in!