YOU ALL HAVE A DISGUSTING HOTEL IN FREDERICKSBURG NORTH, COCKROACHES EVERYWHERE, I ORDERED A HANDICAP ROOM AND IT DIDN'T HAVE A SHOWER BENCH, I'M A DOUBLE AMPUTEE AND I NEED THE BENCE IN ORDER TO SHOWER, THEY HAVE DIRTY BEDDING CARPET WAS DIRTY ,THEY BROUGHT ME A POOL CHAIR TO SHOWER ON, IT DIDN'T WORK AND I WASN'T TRYING TO FALL YOU ALL NEEDTO CLOSE THAT ESTABLISHMENT DOWN LIKE YESTERDAY, MY WIFE AND I TOOK PICTURES AND I DON'T CARE HOW LONG IT TAKE I'M GOING TO GET RESULTS.....
Very bad experience at the days inn on connecticut avenue in Washington D.C. There was a bed bug in my room and I was told I was getting a refund but never got one.
I've been staying at Days Inn since April 3 the staying in Days Inn in Salisbury Maryland is the worst hotel I've ever stayed in in my entire life ! the phone in the room did not work & the toilet gets stop up after 3 days of ask to be moved to a new room which took a week just to a new room .. I never asked him for a discount or anything like that it's like no one here wants my wife and I in my two young children and staying here since April 3ed and it's the 26 day of April 2017 yesterday sometime last night somebody broke into a snack machine in the laundry an a another customer of days inn claims that the room was broken into. I believe it possible .. Me and my wife is asleep when someone walked into our room by accident . someone at the front desk gave the key to the room thanking. my room was not occupied ...we just got the room after a week trying to get a new room because problems the previous room had .you can't get blanket or towel after 3 o'clock if you walk barefooted the bottoms of your feet will get charcoal black cause the carpets are so disgusting I didn't mine pain$47 a night. That's really why I didn't complain as much because it's only 47 night but on the 26 of April the Rays go through a hundred and Sume Nights I'm a victim of having my house catch on fire New Year morning. now I can't even afford to stay in your motel .. now I'm asking what can you guys do for me after all the shit I had to put up with in your Hotel so some of your housekeeper's are rude you can reach me at (hidden) what would you do if you were in my shoes. I only want what you would want and expect from a franchise
Hotel in Wausau, Wis., is cheating customers by billing them for stays they didn't make, didn't reserve. When called on it, they keep changing their story about the circumstances. Cheating customers, or anyone for that matter, is no way to go through life. There are many other places to stay in Wausau, I'm sure. Try anywhere else for a quality stay with quality people. Won't find that at Days Inn Wausau.
The motel in Gatlinburg Tennessee by the river was horrible..Dirt everywhere.I could write my name in the dirt.Beatle bugs all in the corners of the room..I was so disappointed..We stayed there on our Anniversary..04/23/2017 to 04/26/2017..what a shame..The carpets were dirty and the room smelled..
Very Horrible experience Anderson, IN there was a Bedbugs in the room and mold / sewage when you flushed the toilet & spots on the blankets and dingy towels. Terrible customer service we cancel our rooms after discovering the Bed bugs only for the manager to tell me that is not a Bed Bug that is just a bug. My husband called back to say inquire about being refunded the money back onto his card only for the manger to start screaming and yelling they did not charge his cold and the hold wild be release in 2 weeks... Really dude?? Then he goes so far as to say if you file a complaint then I will charge your card .. Are you freaking serious??? Next step who know because, we're not done.. The worst experience of my life!! Save yourself do not go to this establishment!!!
A friend is a housekeeper she is being rushed to finish 17 rooms ... She had to me done by 1:30 ... That is slavery .... I was a head house keeper in another inn it take 20 to 30 min per room.... Come on days inn frensno
MY HUSBAND AND I WANTED TO TAKE OUR GRANDCHILDREN TO THE TYLER ZOO. I SEARCHED THE INTERNET AND FOUND THE DAYS INN IN TYLER TEXAS HAD AN INDOOR HEATED POOL. I BOOKED THE HOTEL BECAUSE OF THAT.
WHEN WE ARRIVED WE IMMEDIATELY TOOK THE GIRLS TO SWIM THEY HAD BEEN LOOKING FORWARD TO IT ALL DAY. THE POOL WAS ABOUT 40 DEGREES. I WENT TO TELL THE CLERK AND SHE SAID THEY TURN THE POOL HEATER OFF THE FIRST OF SPRING SO THE POOL WILL NOT BE TOO HOT. I TOLD HER IT WAS FREEZING AND COULD SHE TURN THE HEAT ON IT. HER WORDS WERE " NOT GOING TO HAPPEN". THEY DO NOT WANT THE POOL TO BE TOO HOT IN THE SUMMER. IT IS APRIL STILL COOL DAYS. MY GRANDCHILDREN CRIED BECAUSE THEY COULD NOT SWIM. I THINK THIS RULE IS RIDICULOUS. TRYING TO SAVE A LITTLE MONEY THE HOTEL SHOWS IT DOESNT CARE ABOUT ITS PATRONS.. I WOULD OF BOOKED ANOTHER HOTEL WITH AN INDOOR POOL IF THE ADVERTISING WAS RIGHT.
HOW CAN YOU ADVERTISE A "HEATED INDOOR POOL" IF IT IS NOT HEATED.
THAT IS FALSE ADVERTISING. ROBIN STEADMAN. I ALSO EMAILED YOUR OFFICE TO COMPLAIN.
I had an awful experience at the Goodlettsville, TN location. Room had a horrible wet dog smell as soon as you entered, the sheet on the bed had blood stains on them, someone had used the bathroom and it was all over the stool and floor. We was in a no smoking room and there was ashes everywhere and burn marks all over the furniture. When I went to the front desk, I was informed that there was no rooms available to put me in or no one there to actually CLEAN the room. To top it all I was charge twice for a room that I didn't even stay in, so now it a battle to get my money back and the reward points that I used. Safe to say that I will not be staying at a Days Inn for along time
April 21st we stayed at Days Inn Henrietta N.Y. We booked room along with others doing nearby antique show. To say we were disappointed is an understatement. The rooms were a disaster. Unmade beds..mildewed bathrooms...running toilets, musty smells...stained walls....and NO HOT WATER. Strangely there were no outside room numbers so we drove round and round in the dark after checking in trying to find our room. The next day when friend tried to call my wife front desk said no one by that name was registered.The room was in my name Daniel Neaverth, she asked for Marie Neaverth......is clerk so clueless that didn't look at last name? I have stayed in budget hotels all over America,almost always worth the money.......this was Awful. Dan Neaverth Sr. Orchard Park N.Y.14127 716 667 3004
I am trying to find out what insurance company Days Inn uses. ? I had a vary embarrassing and hurtful accident from falling off toilet not bolted down.
Days Inn Exist 5, Valdosta GA.has the worst miserable rude and careless Staff members I've ever seen in my life. They lost out on 3 reservations for 3 rooms. I ask a Simple question 'how big are the beds and the Staff said "We don't measure beds" and i asked if my room was going to be poolside and the guy said "F' You Google it Lady!"then I said he was rude and acting like a Ahole and he completely said fuck off and canceled my reservation. I would never have such hateful employees!
I am having a terrible time PAYING for 4 more nights for my son and his girlfriend to stay at the Days Inn in Plano, Texas (Park & Central Expressway). I spoke with a very polite lady this morning (hispanic accent) who told me all I needed to do was to make a copy of the front and back of my credit card, along with a copy of my driver's license, and write out how long I was authorizing payment for. Then fax it to them. The copies were dark so I wrote out my credit card # on the fax.
When I called to make sure the fax went through (a couple of hours later) a very rude woman named Cindy told me that they were not acceptable and that I had to make them lighter. I kept trying to copy them over and over, but they would not come out light enough to her satisfaction.
I even took a picture of them and asked if I could email the picture. She said they did not have an email. I asked to speak to the manager and she hung up on me. I called back 14 TIMES and she continued to hang up on me.
All I want to do is pay for 4 more nights for my son to stay at your damn hotel in Plano, Texas. What do I need to do?
My name is Karen Gardner. I can be reached at (513) 609-1515
I stayed at a Days Inn Airport in Columbia, SC.
My son and I was bitten up by Bedbugs our first night. I mentioned it to the front desk. By the time we returned that evening, we were moved to another room as promised. The second room had Roaches! I have pictures of a dead roach in the refrigerator and was able to catch another one crawling near my mother's luggage, which was closest to the wall.
I complained the next morning and the young man mentioned he would tell the manager and possibly request an adjustment to my bill. At checkout, he only refunded approximately $30 out of $280.
I am utterly disgusted by my stay. I stayed the week of the PGA TOUR and all hotels in the area was sold out. This hotel was the only one with available rooms.
Now I see why.
We had a reservation at Days Inn & Suites Orlando Airport confirmed with a credit card. We called the hotel to tell them our flight had been delayed. At that time I was told that the hotel was overbooked and that chances are we would not have a room when we got there. This is totally ridiculous. How can you overbook a hotel and not have a room for a customer that has a guaranteed reservation. I also get it if you made a mistake but geez at least find us accommodations at a nearby place. Totally unacceptable!
We stayed at the Days Inn in Terre Haute, Indiana 4/16/2017 and it is a dirty dump. Never again. Our bath tub was missing porcelain, sprayed water from the handles into the bathroom, dirty counters, coffee pot had leftover coffee in it. The room had a horrible paint job and very shabby. Dresser was falling apart and the kicker was the 1/2 pint of vodka hidden on the floor under the safe. This place should be shut down.
Stayed at the days inn this week for my grandsons graduation at Fort Jackson I the place is disgusting you people need to send someone there to inspect this place...Holes punched in the wall, bathroom door handle missing, no batteries in the TV remote,light bulbs missing, found pennies all over carpet so I know it hadn't been vaccumed and the worst was the refrigerator it had dead cockroaches inside and under the refrigerator. switched rooms twice and found the same problems, Also many street people staying there, the smell of marijuana reeked in the Halls, I checked out and got a refund and went to another hotel that was clean and up to standards. this hotel is on Garner's ferry Rd in Columbia,SC. I'm also going to report this to The health Dept. also many other people were at the front desk with the same complaints I had. Can't believe you folks don't check out your hotels from time to time as it represents you as well....
I worked for the days inn for a couple days and it was so gross I quit! I never worked for a hotel that was so dirty, they don't even clean the proper way, I was curious to know how they clean the toilet without a toilet brush and the lady said you just take your sponge and blech the toliet down, stick your hand in the toilet and scrub it. Meanwhile that sponge was used in the bath tubs, the sinks and the counter top in bathroom! How gross is that!!
I will never stay at any of the hotels associated with this company again. The hotel we stayed in was disgusting and overcharged us twice and we were told by corporate that there was nothing they could do. We are filing reports with the police and BBB. I am horrified at the lack of help we received with this matterm and the total filth and hate we received at our stay at Phenix City AL. Never again will we do buisness with any of you and I will tell everyone we know our story so they also don't do buisness with you
I am so disgusted with the comments because I am a current employee and I can pretty much justify what they are saying. Im so sad that a company I chose to work has the shady business practices they do. I work for an Indian family and its only the one that steals, lies and cheats and the front office has to deal with it but at the end of the day, they still will not rectify anything. They accuse staff of stealing just to put a buck in his personal pocked because he is a drug addict. I wish you as a corporate office would take more pride and interest in your indepentedly owned Days Inn becuase your name is on it. I left a message for legal and I hope you get back to me soon
It is disgusting honestly I also work for Indians. My boss not an addict but also constantly accusing employees of stealing including myself and I wouldn't steal from a fly. I don't understand why the whole damn family acts that way. Works employees non stop but refuses to pay overtime and when over time is received boss says I write u a personal check for the over time. Owners receive food stamps and live in low income housing????
I stayed at the Days Inn in Savannah, Ga.Abercorn Street . It was a horrible experience. The room smelled like urine, hole in the bathroom door, white dried substance on the faucet!, dirt spots on the towel. The lock was shaky and unstable, and the counters in the bedroom area were dusty and not clean! I did not stay!!!!
On April 6, 2017, I called reservations for a room at the Days Inn at 3300 S Orange Blossom Trail, Orlando , Fl, charge it to my Visa to guarantee the reservation for the following wing morning upon my arrival at 10:00am at this location, I called ahead of time because the traffic from Tampa tonOrlando on I-4 was too heavy and they say that it was OK, but the reservation person fail to inform me about a big problem, no Rooms available until after 3pm, no guarantees, after I check in at this time, I was given a Room unclean, the sheets have not been change, the TV was not working and on top I got disturbe by The Manager to search my room with a men looking for some object left in the room, to olive were in the premises arresting people in some rooms, prostitutes walking in the property, I was not very happy plus the rates paid are not worth the value of this hotel.
My name is Donald Meyer and my wife and I reside at 22300 Mud Lake Road, Dubuque, IA 52001. We are e-mailing you to register a complaint about the Days Inn we stayed in, in Dalhart, TX on March 30, 2017. Our confirmation # 923-414734 and we were VERY, I say again VERY unhappy with the service that we received. FIRST: The clerk at the front desk should not have been on duty - she had a tooth problem or something, - holding a ice pack on her jaw. SECOND: We had to get our own face towel rags, hand towels, toilet paper & kleenex. (A note was made of these deficiencies, put at the front desk, and was told by that clerk it would be reported and a discount would be applied.) This clerk also said she would be there in the morning to make the discount adjustment. NO SHOW !!! THIRD: Either the morning clerk or husband/boyfriend brought their DOG in to the kitchen area.. We think this may be against the law??!! We tried to e-mail the motel direct but it would not take??? Should I notify the health department in Dalhart?? PLEASE RSVP
I,m tired of people saying bad things about the staff at the Days Inn motels they are unruly people with no people skills. My wife and I stayed at the Days Inn bloomington, Mn and we were treated kindly from all the Staff ! Their Motel Manger Zach works within the budget he has and does an outstanding job and should be commended for the staff he has trained from Frank at the front desk to the driver and all the cleaning staff that all work very hard. I hope that the corporate people and owners will invest in the building as they have invested in the staff. Thank you all for your kindness and fantastic service. Bill Debra Baker of Seattle.
You were lucky. Have photos of dirty linen mold stained carpets. Never been in a more disgusting hotel.