Information, reviews and public commentary for US companies

 

Dell Computer

Rating
1.169102
Web
www.dell.com
Address
1 Dell Way
Roundrock, TX
78682
Phone
(512) 338-4400
Twitter IDs
@DellCares, @Dell
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Alglnon WASHINGTON - 19 h 13 m ago

Yes was looking for CORPORATE EMAIL for DEL Want to see if the letter I got was true that they were lowering my bill to one dollar I owe because of the many discrepancies by their workers. If this is the website please contact me my email is still (hidden) and my number is still (hidden) however my phone is not working at the time so I will have to be emailed. I just want to say I am a struggling musician and musicians have it hard so thanks Dell.

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Anonymous - 4 d 18 h ago

I have a problem with my bill. Been trying to resolve this problem for months. Representatives are rude ignorant hang up on me after hours on hold! Giving me the run around. Yesterday 1 representative told me I owe $104.00 then I demand to speak to Mgr. she say's I own $74.00 even the Mgr.

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Anonymous - 4 d 18 h ago

I have a problem with my bill. Been trying to resolve this problem for months. Representatives are rude ignorant hang up on me after hours on hold! Giving me the run around. Yesterday 1 representative told me I owe $104.00 then I demand to speak to Mgr. she say's I own $74.00 even the Mgr.

Dell_H-E-A-D-Q-U-A-R-T-E-R-S-+1(8):(5):(5)_(3)(6)(9)_(8'5'6'5)_

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Anonymous - 15 d 19 h ago

(SPAM)

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Naazim - 6 d 20 h ago

I have a problem with my bill. Been trying to resolve this problem for months. Representatives are rude ignorant hang up on me after hours on hold! Giving me the run around. Yesterday 1 representative told me I owe $104.00 then I demand to speak to Mgr. she say's I own $74.00 even the Mgr. was less then helpful arrogant rude. I have bank statements Credit card statements proving I made payments

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Anonymous - 6 d ago

The worst piece of crap computer being built to date:

Bought and Inspiron from Best Buy on 2/16/2019 and 1 week before the warranty expired the hard dive started making noise.

I found the receipt on 2/17/2020 1 Year and 1 day later.

No assistance and there records show 2/4/2019 as the beginning date yet my receipt shows different.

Maybe at some time Dell might have made a good computer , but now the computer and the service both stink.

Not only am I not going to purchase another one for my business but do not plan on b

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Anonymous - 5 d 10 h ago

My laptop stolen, so wanted to report it to Dell, but C/S hours (m-f) and they want a PD report, which takes 7 to 10 days. I wanted have my laptop locked down sooner. Was easy with my Amazon Kindle, but Dell...not so easy. Thinking of replacing with different brand; one with better customer service security a

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CA Resident - 5 d 11 h ago

1

My laptop stolen, so wanted to report it to Dell, but C/S hours (m-f) and they want a PD report, which takes 7 to 10 days. I wanted have my laptop locked down sooner. Was easy with my Amazon Kindle, but Dell...not so easy. Thinking of replacing with different brand; one with better customer service security awareness.

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Miami Auto Help Inc - 6 d 4 h ago

0

The worst piece of crap computer being built to date:

Bought and Inspiron from Best Buy on 2/16/2019 and 1 week before the warranty expired the hard dive started making noise.

I found the receipt on 2/17/2020 1 Year and 1 day later.

No assistance and there records show 2/4/2019 as the beginning date yet my receipt shows different.

Maybe at some time Dell might have made a good computer , but now the computer and the service both stink.

Not only am I not going to purchase another one for my business but do not plan on buying anything made in China anymore.

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Anonymous - 21 d 21 h ago

(SPAM)

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Anonymous - 17 d 19 h ago

Computers 11 years ago and up until last week, I have not had one problem with either one. They have performed with excellent quality and I have never had to call for repairs or help with them. But, I am in need of some help today and was looking for the customer service number and read all of the horrible reviews. Please tell me this is not real. My laptops are working fine except I'm not able to connect to the internet. I am hoping I will have favorable results with them. Crossing my fingers....

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deepa - 17 d 18 h ago

I purchased a new Alienware 51M in March 2019 that I received in May. In June I packaged my $5,000.00 laptop for the first of 3 trips to technical service because I had bad keyboard issues-as far as my limited abilities could tell-which supposedly they replaced each time and repair write up never went beyond that. Well, I've had motherboard replaced the 4th repair and still have issues. I'd had enough problems with their high end gaming laptop that they still haven't fixed that I asked for a replacement for this lemon and fed a lame line of "We can't do that". Now, needing a fifth repair,

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Liz - 18 d ago

5

I'm not sure what is happening but I purchased two dell

Computers 11 years ago and up until last week, I have not had one problem with either one. They have performed with excellent quality and I have never had to call for repairs or help with them. But, I am in need of some help today and was looking for the customer service number and read all of the horrible reviews. Please tell me this is not real. My laptops are working fine except I'm not able to connect to the internet. I am hoping I will have favorable results with them. Crossing my fingers.

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Anonymous - 29 d 5 h ago

0

I have never experienced this level of poor customer service. Dell is horrible smd literally suck with customer service. How do they stay in business.

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Anonymous - 53 d 12 h ago

(SPAM)

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Jass - 40 d 20 h ago

2

spent over 3 hours being bounce back and forth from tech support (who said that they cannot fix an issue like this and that customer service should be sending me a new computer) and customer service refusing to believe that and sending me back to tech support. So far, I have spoken to 8 Dell representatives who are very difficult to understand. None of them will allow me to speak to a supervisor. Instead they bounce me to either tech support or customer service.

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John Wheeler - 36 d 12 h ago

1

I purchased a new Alienware 51M in March 2019 that I received in May. In June I packaged my $5,000.00 laptop for the first of 3 trips to technical service because I had bad keyboard issues-as far as my limited abilities could tell-which supposedly they replaced each time and repair write up never went beyond that. Well, I've had motherboard replaced the 4th repair and still have issues. I'd had enough problems with their high end gaming laptop that they still haven't fixed that I asked for a replacement for this lemon and fed a lame line of "We can't do that". Now, needing a fifth repair, they want to send a second "on site" technician to replace the motherboard-AGAIN!!-and replace CPU now. Last on site tech said he'd never seen these types of problems with Alienware and he felt they should replace it. Well, now I'm in Hawaii on vacation and struggle trying to get laptop to even turn on so I can access important information and work items while I await parts that Dell tech service tells me are on back order causing further delays and they finally said they were moving ahead with exchange for another. What I have been asking for since September 2019 AND told they "couldn't do", they now are. Unless, now get this, unless the back ordered parts get in. So this has been about a month w/o my $5,000.00 laptop that isn't even a year old! I asked for corporate number to speak with someone high up that would handle this but they are reluctant to give a name and number. I found an officer by the name of Karen Quintos and called her- got voice mail-no surprise- and still have not heard from her or anyone in corporate office. Extremely disappointed in Dell and having chosen this high end lemon of a laptop.

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vicki - 31 d 10 h ago

0

looking to doing a class action lawsuit

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Rocco DiSilvestro - 41 d 19 h ago

4

(SPAM)

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mai subah layunga - 40 d 20 h ago

2

did NOT authorize "Any of this" to transpire! I have been dealing with Verizon reps now for about a month & on the phone for several hours. & several hours at a time. We are talking 5 to 7 on up hours at a time. Someone had placed my account on a Cash only basis due to the bounced check payments. No shit that they bounced!

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Rocco DiSilvestro - 41 d 19 h ago

4

(SPAM)

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rob - 41 d 18 h ago

Your customer service is terrable/

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raat aayegi jo - 40 d 20 h ago

2

did NOT authorize "Any of this" to transpire! I have been dealing with Verizon reps now for about a month & on the phone for several hours. & several hours at a time. We are talking 5 to 7 on up hours at a time. Someone had placed my account on a Cash only basis due to the bounced check payments. No shit that they bounced! I did NOT authorize any of them to even be done!

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Dell Computer - 41 d 18 h ago

0

Elon Musk-rat, the crypto tranny, is an old granny that smokes dried up turds...............SU

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Rocco DiSilvestro - 42 d ago

1

Your customer service is terrable

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