After church yesterday 3/5/2017 we went to Denny's in Everett WA on Pacific. I can't believe what we experienced. A homeless man in a wheelchair was seated. Yes he did look bad and he had an order. No one ever came over to help the man. The bus boy was the only one to help the man, and the manager put a stop to that. The manager told the man that he had gotten a lot of complaints and he had to leave. The manager put the homeless man out with a cup of coffee. I had tears in my eyes. So me and my husband went outside to see if we could offer the man something to eat. He told us he just wanted a sandwich, and he had the money to pay for it. So my husband and I went back into Dennys to order the sandwhich. Dennys would not sale us the sandwhich and told us it would take 30 to 40 minutes to make the sandwhich. So I ask for our bill and a to go box. We paid our bill, I loaded up our food and gave it to the man. We will not be visiting Dennys in Downtown Everett on Pacific ever again. I have posted our story on social media, on Dennys web page. I also have contacted our local news who is very interested in the story. I know it will not make a difference to Dennys, but at least I got a lot of ears listening and willing to make this story go global.
You should have taken the bum home with you, fed him, cleaned him up, bought him new clothes and give him money for a motel if he made you so "teary eyed". Nobody wants to go to a family restaurant and eat with a stinking, disheveled person. We could just go eat at a soup kitchen for that type of "atmosphere". He's a grown man and made his own lot in life...I save my compassion for those who've had bad things happen to them through no fault of their own, not those who just give up on themselves and resort to pity from others in order to survive. I applaud this store manager!
Your a disgusting human being an I curse you an your family into poverty you snob
Omg..what a horrible thing to say about anybody..you have no idea what happened to that man..you sound heartless. KARMA.
CyCoe, You don't know why this man is homeless!! Until you walk a mile in his shoes you shouldn't judge!
Shame on you!
You don't know what kinds of downfalls a person may have had in life. You may have to eat out of a soup kitchen one day!
This is no surprise Denny has gone down hill not only with how they treat customers but the fact that they treat the workers like crap as well. I hope they close them all an he goes bankrupt
Yes I actually work for Denny's and it's true the management does not treat their employees right I'm a 46 year old woman have bills to pay I opened a store with Denny's a new store I was working 40 hours for like the first 2 months they would hold me down to 5 hours a week now I'm on call I hope the corporate office will help me with my situation but if not then we all know what's really going on there
I was thinking of going to Denny's in Nashua NH to try it!! I will not be trying Denny's!! Thank you Myla I believe all Humans deserve to be treated with kindness!
The illy way we will e r enter a Denneys is if you out double doors. One you have to be buzzed in. That may stop robbers!!
I ate breakfast in your Denny't on fm 78 in Convers, TX. Sunday 23, 17 as soon as I got up to pay my bill, a ROACH ran across the counter where I was sitting! I won't return., Told manager but did not hear a response.
Today 4-22-17 My husband and I took our family out for a family dinner at Denny's at 45 N Sheridan in Tulsa Ok. and got, we do believe, literally the worst service EVER. We've been to this Denny's before and really enjoyed our visit. The waitresses were lovely. Don't know what happened from before, but today it was completed negligent. Couldn't get the waitress to even com to check on us, offer refills, or anything. This was extremely annoying since we could see her standing not ten feet from us just gabbing away with another waitress. Also, the place was very little populated with customers. There was simply no excuse whatsoever for her to ignore us. We have always been generous tippers but not today
I have done waitressing myself and I know how customers should be treated.
I logged on to this site with the intent to make a complaint to Denny's Corporate, only to find that this complaint is NOTHING. Apparently MANY others have the same complaint or worse!!!!?
What's going on? . Visited Fremont, Tiffin, and Hubbard Denny's got drinks and ordered
food but waited over 35 minutes and no food. It would be different if this happened at
one of the locations but 3. You've got to be kidding! Guess somewhere else will
get my business
Just putting this out there so that people will know what a horrible place the Dennys in Pittston, Pa is...DRUGS, DRUGS and more DRUGS..cooks with HEPATITIS...Managers screwing each other and employees...beware the baby changing stations in the bathrooms..thats where the staff hides their needles..found that out after a customer went to change his baby in the men's room and a needle fell onto his babys head!!! This is no joke..Gods honest truth!!!! Needs to be shut down...
I've been to so many location in different states in Miami Florida poor service and then in Dallas poor service as well. Please try to talk to all your denys. I love that place yall just need better serve and communication.
Social media is my past time!!!!!!!!!!!!! RUDEST MANAGER i HAVE EVER SEEN! Location West Palm Beach, FL Okee. Blvd. Have been a long time customer of this store, but as long as they have that rude, nasty manager that just sits and stuffs her face, NO! She has No professional appearance AT ALL! When there was an issue she won't leave her plate, she turned to just tell me that is how it is. My husband politely told her, No we've never been served that and he used to be a corporate trainer for Denny.s, she had nothing to say.
Like I said, I had no problem paying for $6. food and it wasn't an issue till she THOUGHT she was talking crap about us low enough not to hear, but to try to put me in my place for no reason. Now I see why it is so slow!!!!!
Was a 3 time a week customer this week, and often the case with our family...
Drove from buffalo to OHIO took grandkids to great wolf lodge stopped at dennys down the road ordered coffee wife and i cups were so hot you could barely handle them coffee was cold only way that could happen is if they served us old coffee and microwaved it unbelievable absolutely unforgivable especially when you consider the location outside travellers you'd think that would be a flagship location. Ron White Buffalo N.Y.
Location: 7000 E. MAYO BLVD 85054
101 & Scottsdale Road
This was the worst experience Iv ever had. In addition, many kids coming in on prom night experienced the same as we did. Groups of people and couples left their tables and walked out. First time I have ever witnessed a waiter sitting down with his friends vs serving his customers. When asked to speak to a manager the hostess did not even know the name just a discription on how we can flag him down when we see him. Orders were never placed and drinks never refilled. I have been in customer service for over 20 years and never thought a restraint can operate so poorly. I hope this message gets across. This experience will stop me from ever walking into another Dennys not just this location. Trust me not worth the try.
Dennys on hilltop in Redding is ran by a drunk.
Dennys in Wharton TX is horrible. Went twice but never again. Snail service and bathrooms are disgusting. Dennys has lost it.
SUNSET AND GOWER LOCATION
Cesar the manager is very unprofessional and rude....
Every time i come here the service is horrible like tonight. I wait for 20 minutes just for a drink. My kids are hungry. My order always gets mest up. I had to send it back because it never got fixed. Then i got over charged.There are a few server's that are outstanding on Sundays, but others are rude expecally the new ones. Tonight was by far the worst service..
PLEASE PLEASE LOOK AT MY FACEBOOK POST SINCE YOU DONT WANT TO CONTACT ME i AM CONTACTING YOU...MY MEDICAL INSURANCE IS NOT GOING TO PAY FOR YOUR MISTAKE, YOU SHOULD BE HELD RESPONSIBLE FOR YOUR ACTIONS THAT NIGHT IN HOLLYWOOD ON SUNSET BLVD AND THE 101 FREEWAY AND YOU SHOULD NOT IGNORE THOSE WHO FALL IN YOUR RESTAURANT ON A WET FLOOR THAT DID NOT HAVE A CONE IN FRONT OF IT, YOU NEVER KNOW WHAT KIND OF PERSON THAT IS AND HOW MUCH TROUBLE SHE CAN CAUSE FOR A COMPANY THAT MAYBE NEEDS TO GO OUT OF BUSINESS THE WAY OF OLD DINERS THAT ARE HIRING WHO KNOWS WHAT KIND OF PEOPLE THAT SAY NO I WILL NOT CALL 911 FOR YOU ...ME 62 YEAR OLD FAT DAY DOWN . THANK GOD FOR THE WAITRESS THAT LOANED ME HER CELL PHONE TO CALL AND GET ME TO HOLLYWOOD PRES HOSPITAL WHERE I HAD BEEN BORN IN 1954 AND WHERE MY DAD NAMED ME DEBBIE AFTER DEBBIE REYNOLDS WHO HE HAD BEEN FILMING WITH,,,,SORRY DENNYS YOU HAD YOUR CHANCE TO CONTACT ME SINCE LAST WEDNESDAY AND YOU STILL HAVENT AS OF YET. I DIDNT WANT TO CONTACT THAT SAME LAWYER THAT LITIGATED THE CASE OF RACE WITH YOUR COMPANY BUT MAYBE I HAVE TO CONSIDERING NO REPLY WHEN I CALLED YOU WEDNESDAY, LISTEN TO MY RECORDING AND HEAR MY VOICE, NAME AND PHONE NUMBER
Did you know??
When dining out, it's common to have the waitress frequently inquire, "Is everything OK?" Many think this is a sign of a quality joint but the fact is that restaurants refrain from throwing food away. Often they have soup 8 or 9 days old and beef which was from a cow owned by Teddy Roosevelt. When they ask about how you like the food, they are testing to see if it's palatable. If a sequence of people complain, then the food is thrown out.
I just got home from a not good experience at Denny's #8124 in Lockport, NY. We arrived at the restaurant, which was busy, around 6pm. We were seated right away and our waitress took our order around 6:15. We then waited until almost 7:15pm to get our food. Meanwhile, other tables who came in after us as late as a 30 minutes after us got their food 10 to 15 minutes before us. That particular table had same number of guests as us(4) and they had steak orders to our egg orders! When we asked the waitress to speak to a manager, we got the assistant manager who told us it depends on our food order. Seriously! It takes longer to make scrambled eggs than steaks! My husband and I also noticed that the tables waiting the longest had the same older waitress. It seemed to me as if the cooking staff were ignoring her orders and bumping other staffs tables ahead of hers. We got $9.21 credit, which to me was an insult on top of the insulting wait time of an hour for eggs and toast! I have my receipt. We were order #320127. Needless say, I will never step foot in this Denny's again and will be posting my lousy experience on my social media to inform others to not go there.
Im writing about the Lebanon indiana Denny s. I can't believe the service at this location. Every time i come here the service is horrible like tonight. I wait for 20 minutes just for a drink. My kids are hungry. My order always gets mest up. I had to send it back because it never got fixed. Then i got over charged.There are a few server's that are outstanding on Sundays, but others are rude expecally the new ones. Tonight was by far the worst service..