Information, reviews and public commentary for US companies

 

DHL Express (USA), Inc.

Rating
0.521739
Web
http://www.dhl-usa.com
Address
1200 S. Pine Island Rd.
Plantation, FL
33324
Phone
(954) 888-7000
Fax
(888) 221-6211
Employees
30,000
Twitter IDs
@dhlexpress
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CURIOUS - 63 d 30 s ago

0

WHY IS THE HIRING PROCESS SO SCREWED UP. I HAVE BEEN INTERVIEWED, DRUG TESTED, AND BACKGROUND CHECK CLEARED HAVE PICKED WORK SCHEDULE AND ALL SO WHATS THE PROBLEM? IT WILL HAVE BEEN 2 WEEKS AND NO CALL BACK OR NOTHING- I EVAN PHYSICALLY WENT UP THERE AND THE RECEPTIONIST SO RUDE THEN DON'T KNOW ANYTHING OR SHE WAS BEING A ?????, I MEAN WHAT IT TAKES WELL QUALIFIED FOR THE POSITION.THIS IS IN MEMPHIS,TENNESSEE

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Anonymous - 24 d 4 h ago

They hire weedheads who skate the system

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Susan - 27 d 10 h ago

5

I have never had such exceptional service! Customer Service Reps are always polite and helpful and the drivers are kind, courteous and efficient. Wish all delivery services were this good! Thank you!

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jim flaherty jd.flaherty@yahoo.com - 60 d 10 h ago

0

Dear Sirs,

I was living in Chiangmai Thailand, for 11 years. 05-16, then returned 24 jan 18 to return ship personal content., books etc. back to US, a lot of books, clothes, personal items.

Used the, Shipping Center 455 Ltd.Part,

Last two boxes I dropped off on 1-6-18, shipped by sea mail, one box tracking was cp055058795th, and as the man stated," keep this receipt both tracking #'s are on it". a blatant lie, as I failed to double check the receipt for two tracking numbers, and taking him at face value being at a DHL shipping office. there was only 1 tracking # on receipt, the 8795th was 4800 baht to ship, other was 4400 baht and change. didn't arrive, He also stated, "keep this receipt, as we do not keep any tracking numbers on record". One can sum it up as; I was had by DHL for a lot of value when return shipping to USA. As they say, you have to double check everything in Thailand, they will rip one for everything if they can. , Could please contact them, to please ship the last box , also the tracking # on the missing box would have ended with 8794th or 8796th, either before or after, the receipted one, DHL shows no record of either. A wicked move by DHL., foreigner in Thailand is a third class person. there is really no legal system to counter anything,all far to corrupt. great I email them as to the last box never arrived and there is no tracking records of the second box which should have had a tracking number high or low as per tracking # cp055058795th

I was informed by a Thai couple, "you have to understand, the whole country is this way" could some please see to it that the content is returned,

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Disgusted - 78 d ago

0

OMG, what incompetence! They ever heard of using a GPS? Why is it my mail carrier, UPS & FEDEX can find my home but DHL can't for the 2nd time? I call & give them the main road & cross street to my street & still at the end of the day, tracking says address info needed! What more can be given to the moronic, incompetent idiot driver? I wished never to have anything delivered by DHL again after the hell I went through in June with this asinine outfit! Just my luck the vendor who said shipping via the post office, switched it to DHL & so I am going through the same shit I went through in June never receiving my shipment & waiting a month for a refund! AVOID THIS COMPANY AT ALL COSTS!

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William Francis Keough - 84 d ago

I paid for second day delivery and it's been 8 days and counting, what kind of people are working for you ?

The word incompetence comes to mind. Please reimburse my payment. Tracking # (hidden), check it out for yourself

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Anonymous - 85 d 3 h ago

Hello I need a call back from someone in Human Service. You have an employee that is using my social security number to work at a DHL location. It is causing me lots of problems as I am a retired senior citizen whom is on the verge of loosing my social security check due to this person using my number. If I don't hear from anyone in 24 hours my attorney will call IRS and ask for an investigation into this fradulent use of my social security number. .Ms Hernandez (hidden)

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Anonymous - 99 d 4 h ago

I have worked for this company for 3 1/2 years.... I have tired my best to get in contact with the human resource department for a year now.... I have asked my supervisor and my general manager for the number... no luck... we had a board in our break room with the number on there but they took it down so we won't be able to call in make complains .... we work 10 hours out of the day with no fans dock door closed..... it get over a 100 degrees in Terrell, Texas so just imagine how hot it is.... I have called OSHA no luck...I have called immigration because I don't tell like it's right ....they get paid more then me and I'm a us citizen and been here longer then a lot of them doing the same job

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Disgusted - 104 d 4 h ago

0

Worst company ever! The courier delivers to the wrong street, in the wrong town & can't retrieve package. They expect me, THE BUYER to contact the seller in Thailand when its a DHL screw up. I try contacting the seller to get them to file a lost package claim, they don't reply, don't refund me & don't contact DHL. A DHL rep finally sends me a cargo claim form, I provide all documents, the claim form, pay $6.70 to mail is to DHL to be told I can't file a claim, screw you buyer! I am out $ 180.00 thanks to DHL! Will make sure from now on, to check the carrier. If i see DHL, I will run the other way!

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Anonymous - 110 d 15 h ago

0

NEED HELP FROM SECURITY DEPARTMENT RETIRED MARSHAL I SEEK TO MIDICATE A 150 MILLION CLAIM FOR FAILURE TO DELIVER

RICHARD F BEREZANSKY

1244 THREE RUN ROAD

BUNKER HILL, WEST VIRGINIA 25413

(hidden) CELL (hidden) HOME

AGE 69/MALE

OCCUP: DISABLED RETIRED

UNITED STATES OF AMERICA

EMAIL: (hidden)

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Anonymous - 119 d 11 h ago

0

My name is Michael Serrette, I've had the worst experience with this company. First they said that my package went to NJ, then they said it was found and then lost again. Then they lied again and said it was delivered two miles from my home and then they found it again and then finally said it was lost. Now I'm trying to contact corporate and i can't the Freaking worse.

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Anonymous - 121 d 19 h ago

Thanksni recd a call back about when I'll start getting part of my husband pension from IBT 295 .union as i was and is a divorced union spouse..all i have to do is identify myself as the union hall in albany ny saw me already..as my husband of 27 years a courier out of elmsford ny barn..in the unconscious thought as he and me came from gay lifestyles before becoming christians and married..but he.as i found out in 2011 kept his lifestyle going something..that ended our life together john a rinaldi..even tho it's been hard..cause he then turned the focuses of life against me that it felt i was being attacked by 50 husbands.he wasn't a good person actual full of sh..and still is..

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screwed by DHL - 127 d 5 h ago

0

deplorable company! deliver my item to wrong address, in the wrong town & won't make good on their courier's major FUCK UP! will not try to retrieve from the wrong address or reimburse me for the item cost. they don't help, don't resolve, don't care!

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Anonymous - 127 d 8 h ago

0

I want report one of your vans speeding at 27 street, plantation Fl 33323 Monday 18 12:40 PM

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Anonymous - 132 d 11 h ago

My name is Sandra Jean Leonard and my number 841 450 05 4 4 that is the tracking number it was coming from PO Box 971 Reno Nevada I am in Guadalajara Mexico I've been trying to get my package back for two and a half months the service has been awful I miss Fisher and one of your Express office sent me an attachment we can't get into so this is what I want you to do take that package get rid of it I don't want to ever have to deal with VHF

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Lucy medaglia rinaldi - 134 d 11 h ago

After mt vernon ny where john rinaldi lived we moved to carmel ny..in 2010..i then went to livingston county ny in 2011 where we sent our son to college at elim bible school.lima ny..as then cause john left DHL..andrew was on his own..no JOHN was left to his own and his sister since then has made his x wife and son life a living hell....he claimed i spent all the money..check out amtrak page for further updates

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Lucy medaglia rinaldi - 134 d 11 h ago

Let me explain what john a rinaldi did to his x wife me of 27 years with providing for me and his son..he worked for dhl from 1994 to 2009..he quit or took severence as his barn closed..and didnt want to learn a new route..so instead of 35 hr and benefits for his family..he went back to hairdressing...part 1

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Lucy A Medaglia aka lucy m rinaldi - 134 d 12 h ago

Lucy medaglia also known as lucy m rinaldi let vinny bruno union leader mr john rinaldi.continue to use union lawyers and waste time as he never ever had a back injury..to prevent work..forced OT..i understand my pension kicks in at possisble 62 years old and johns pension is paying for the union lawyer he's been using for the last 8 years.

Thanks IBT 295..

Always took care of me and my son..elmsford courier John A Rinaldi is not the winner..he even filled 2 years of income tax with me as his spouse one year he recd 5000. Next year he collect 10000. Put him in jail or medal hospital already

Lucy a medaglia

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Pissed - 162 d ago

0

I sent a parcel envelope thru an authorized agent of DHL ( a store) , I was told by this agent that my parcel will arrive to its destination in 4 days, it never did. When I complained to this store agent ,he immediately told me that he has nothing to do with the delivery date , that DHL decides for the date of delivery. ( Mr. Agent , didn't you tell me "it will arrive to its destination in 4 days"? ) Yeah,right, you already got my money,it was expensive and now this agent is cleaning his hands from such bad business practice ! DHL, is your business based on dishonesty ,coldness and fraud? Sounds like it !

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Anonymous - 1 y ago

0

This company in joliet il is very loud. It was built so close to houses on vetter rd. We on vetter rd were told and went to meetings. A lp filling station was suppose to be built where this dhl warehouse is. Next thing we know this warehouse gets built. The residents on vetter rd were not told about this. The noises from this place is so loud that we have to yell at each other when we are outside even though we are feet from each other. And at night the noise gets louder the sound is higher than our tvs inside our home. And it makes it very hard to sleep. I have not gotten any good sleep since this place opened

This area used to be a peaceful , quiet, and dark rural area. So we are used to the peace and quiet and darkness at night. The Illinois Pollution Control Board says that companies just can't come in and bring all the noise and lights into what was once was peaceful and dark at night area. They cannot disrupt our lives like this and deprive us of sleep especially when we are used to peace and quiet and darkness at night. I have went to the warehouse and complained and have called mars candy and wrigley gum. The two products thst are in thus warehouse. And got no where. I am ready to sue because of the noise and lights from this warehouse. Being deprived of my sleep is taking its toll on my health and I will not stand for it any longer. I have already met with my lawyer on this and are ready to sue. You at this DHL logistics cannot come in and make a the noise you want. This company knew how noisy this place was gonna be. Also the banging noise from loading the trailers up and the noise from the trucks in the yard also are loud and have gotten louder

DHL logistics needs to do something about the noise or I will sue. Or better yet GET OUT OF OUR NEIGHBORHOOD!!!!

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Ed - 181 d 4 h ago

0

Don't threaten to sue. Threats are laughed at. Get your neighbors together and file a class action law suit. Get a good attorney and he or she will give you the right guidance. Don't threaten it, Do It

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Never using this service - 186 d 20 h ago

0

I was contacted by a Mr. John Smith of the foreign delivery department in Benin. After messaging him back telling him I don't have money for a $150 fee for security as he put it because I'm disabled and all the money I get is just enough to pay my bills and that my money is tied up in the funds he has in his control he replied that unless I pay the $150 the price would keep going up in a rude manner. If this is how your representatives treat people I'll never use your services and with all the people I know that tell all that they know you will soon start losing business. I'll be honest and tell you I sent an even ruder response to him after all its his job to treat people in a much better way than he did me and no one is better than anyone else just because they don't have as much money as them!

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Ed - 181 d 4 h ago

0

Get in contact with the Fraud section of the FBI and file a complaint of fraud against DHL. Suggest the same action to others who have been victimized. Enough complaints and the FBI will start an investigation

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Evaristo Piedrahita - 184 d 51 m ago

5

Please send regards to Mr. Taketo Yamakawa.

Sincerely,

Evaristo Piedrahita

Phone: + 57 (hidden)

(hidden)

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E, Weisheit - 195 d 6 h ago

0

E. Weisheit

I sent a piece of mail from NZ some time ago. Luckily I managed to get a Tracking Record on my computer,

and hastily printed it.

Not that it did me much good. The Record shows the mail arrived at Gateway Center, made it to Portland, OR,

possibly went back to Gateway (???), and never made it to Salem, OR to where it was clearly addressed.

It has been lost or stolen apparently.

No one is interested. They just want the Tracking Number which I provided. I also provided the Tracking Record,

and the address label. I have been given a phone number which does not work, and been disconnected when

I tried another number.

These were important documents.

DHL is utterly incompetent. The NZ Post Office who uses them, needs to be informed....

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