Information, reviews and public commentary for US companies

 

DHL Express (USA), Inc.

Rating
0.429825
Web
http://www.dhl-usa.com
Address
1200 S. Pine Island Rd.
Plantation, FL
33324
Phone
(954) 888-7000
Fax
(888) 221-6211
Employees
30,000
Twitter IDs
@dhlexpress
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Anonymous concerned worker - 1 d 8 h ago

1

So much corruption going on at Dhl on tuggle/ lamar..to many supervisors on the floor(30)or more ..they working you like a slave and not paying you right..if my rate pay is $16.50 why is my check saying 12& 14.50(really)7 days a week no off days..12hrs. a day..anybody getting promoted when the red& blue vests walk around allday...send someone to check on it..discrimination all threw the building...

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Do better - 8 d 25 s ago

0

Soooooo. My fiance works at the erlanger ky hub. His shift starts late at night. THEY DO NOT PROVIDE ENOUGH SPACE FOR PARKING so most people have to create their own parking spaces but then they get warnings and tickets? Are you kidding me???? And then because their dealing with that situation and have to wait for a parking spot they are late to clock in for their shift which then gets them in more trouble. DO BETTER FOR YOUR EMPLOYEES DHL.

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DHL Sucks!!!! - 13 d 17 h ago

0

This company should be exiled from the world of shipment!!!!! Had a package shipped from a DHL store in Germany and the incompetent personal/ tracking system somehow lost our package!!! Shame on you DHL - I would trust horseback carriers more than this joke of a company!!! Just in case they try to change my stars - for the record - 0 Stars. Wish there were sub zero ratings available!!!

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aane j - 24 d 19 h ago

4

(SPAM)

Flagged for review. 
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Chhote BAche - 24 d 21 h ago

2

DHL is COMPLETE FUCKING JOKE with incompetent idiots working for them! A vendor shipped a package on 11/6 and delivery was "attempted" 11/7 with a lame excuse of "incorrect address". I called to confirm the address is 100% valid. They "attempted" to deliver again on 11/8 & 11/11 with the same lame "incorrect address" reason. They driver is either too lazy to look for the address or just a complete retard! UPS, FedEx, OnTrac and Amazon have been delivering here for years without issue. Even after being "assured" by supervisors Bradley H. Smith (ext 43615) & Nathan W. (ext 44846) the package failed to deliver! As of 11/12, DHL put the package on hold. Per supervisor Victor (he would not give his last initial or extension) the pac

Flagged for review. 
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Use Someone Else - 23 d 19 h ago

0

So they changed the name of my previous review to "Chhote BAche" and gave it 2 stars instead of the zero stars I left? . Nice one DHL!

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Anonymous - 15 d ago

0

SMH YOU ARE SO RIGHT THEY FRAUDULENTLY CHANGED YOUR NAME AND GAVE 2 STARS!!! THEY NEED INVESTIGATED SO MANY COMPLAINTS!!!

Use Someone Else - 9 d ago

1 2 3 4 5

DHL is COMPLETE FUCKING JOKE with incompetent idiots working for them! A vendor shipped a package on 11/6 and delivery was "attempted" 11/7 with a lame excuse of "incorrect address". I called to confirm the address is 100% valid. They "attempted" to deliver again on 11/8 & 11/11 with the same lame "incorrect address" reason. They driver is either too lazy to look for the address or just a complete retard! UPS, FedEx, OnTrac and Amazon have been delivering here for years without issue. Even after being "assured" by supervisors Bradley H. Smith (ext 43615) & Nathan W. (ext 44846) the package failed to deliver! As of 11/12, DHL put the package on hold. Per supervisor Victor (he would not give his last initial or extension) the package will be changed to to attempt delivery again today. Not holding my breath. As you can see by their 1/2 star rating, DHL could care less about their customers. I urge everyone reading these review, choose a more reliable and profession shipping company! Every cent we can keep from them may drive them to improve their service or drive them bankrupt!

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Use Someone Else - 24 d 48 m ago

0

4 stars? Are you a DHL employee or something? The company is a fucking joke and their employees are retards!

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upset home owner - 17 d ago

4

November 18 th a delivery was mad by DHL to my Neighbor across the street around 4:35 pm the driver how ever used my drive way to turn around by backing up he run over my landscape lights of course no ring on the door no apologies just drove off . Well some people like me take pride of there property and respect others property my neighbor was the one witness it and told me .

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aane j - 24 d 19 h ago

4

(SPAM)

Flagged for review. 
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Chhote BAche - 24 d 21 h ago

2

DHL is COMPLETE FUCKING JOKE with incompetent idiots working for them! A vendor shipped a package on 11/6 and delivery was "attempted" 11/7 with a lame excuse of "incorrect address". I called to confirm the address is 100% valid. They "attempted" to deliver again on 11/8 & 11/11 with the same lame "incorrect address" reason. They driver is either too lazy to look for the address or just a complete retard! UPS, FedEx, OnTrac and Amazon have been delivering here for years without issue. Even after being "assured" by supervisors Bradley H. Smith (ext 43615) & Nathan W. (ext 44846) the package failed to deliver! As of 11/12, DHL put the package on hold. Per supervisor Victor (he would not give his last initial or extension) the pac

Flagged for review. 
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Use Someone Else - 23 d 19 h ago

0

So they changed the name of my previous review to "Chhote BAche" and gave it 2 stars instead of the zero stars I left? . Nice one DHL!

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Anonymous - 15 d ago

0

SMH YOU ARE SO RIGHT THEY FRAUDULENTLY CHANGED YOUR NAME AND GAVE 2 STARS!!! THEY NEED INVESTIGATED SO MANY COMPLAINTS!!!

Use Someone Else - 9 d ago

1 2 3 4 5

DHL is COMPLETE FUCKING JOKE with incompetent idiots working for them! A vendor shipped a package on 11/6 and delivery was "attempted" 11/7 with a lame excuse of "incorrect address". I called to confirm the address is 100% valid. They "attempted" to deliver again on 11/8 & 11/11 with the same lame "incorrect address" reason. They driver is either too lazy to look for the address or just a complete retard! UPS, FedEx, OnTrac and Amazon have been delivering here for years without issue. Even after being "assured" by supervisors Bradley H. Smith (ext 43615) & Nathan W. (ext 44846) the package failed to deliver! As of 11/12, DHL put the package on hold. Per supervisor Victor (he would not give his last initial or extension) the package will be changed to to attempt delivery again today. Not holding my breath. As you can see by their 1/2 star rating, DHL could care less about their customers. I urge everyone reading these review, choose a more reliable and profession shipping company! Every cent we can keep from them may drive them to improve their service or drive them bankrupt!

General profile image

Use Someone Else - 24 d 48 m ago

0

4 stars? Are you a DHL employee or something? The company is a fucking joke and their employees are retards!

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upset home owner - 17 d ago

4

November 18 th a delivery was mad by DHL to my Neighbor across the street around 4:35 pm the driver how ever used my drive way to turn around by backing up he run over my landscape lights of course no ring on the door no apologies just drove off . Well some people like me take pride of there property and respect others property my neighbor was the one witness it and told me .

General profile image

upset home owner - 17 d 23 h ago

0

November 18 th a delivery was mad by DHL to my Neighbor across the street around 4:35 pm the driver how ever used my drive way to turn around by backing up he run over my landscape lights of course no ring on the door no apologies just drove off . Well some people like me take pride of there property and respect others property my neighbor was the one witness it and told me . I think is a shame maybe the corporate office should have a talk with there drivers

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Anonymous - 31 d 16 h ago

1

Your customer service is atrocious! The couriers are THIEVES! You guys need a shake down

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Use Someone Else - 24 d ago

0

Why did you give them a star?

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Use Someone Else - 24 d 21 h ago

0

DHL is COMPLETE FUCKING JOKE with incompetent idiots working for them! A vendor shipped a package on 11/6 and delivery was "attempted" 11/7 with a lame excuse of "incorrect address". I called to confirm the address is 100% valid. They "attempted" to deliver again on 11/8 & 11/11 with the same lame "incorrect address" reason. They driver is either too lazy to look for the address or just a complete retard! UPS, FedEx, OnTrac and Amazon have been delivering here for years without issue. Even after being "assured" by supervisors Bradley H. Smith (ext 43615) & Nathan W. (ext 44846) the package failed to deliver! As of 11/12, DHL put the package on hold. Per supervisor Victor (he would not give his last initial or extension) the package will be changed to to attempt delivery again today. Not holding my breath. As you can see by their 1/2 star rating, DHL could care less about their customers. I urge everyone reading these review, choose a more reliable and profession shipping company! Every cent we can keep from them may drive them to improve their service or drive them bankrupt!

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Susan Porter - 24 d 19 h ago

0

I am deeply disappointed with customer service received in trying to locate my package. After a failed delivery attempt to my home on 10/30/19, I requested that the package be redirected to my office. Several days later, when I followed up, I was informed that the package was dropped off with "Archie H" at the reception desk. When I informed them that there was no such person they informed me that they would send the driver back out to find the package. It is now 11/11/19. I have called every day, and every day it's the same story, "they would send the driver out." Donovan, the manager I spoke with today was so busy eating his lunch in my ear that I doubt he could set his sandwich down long enough to take any notes. Given the number delivery companies out there, you would think customer satisfaction would be a priority, I guess not VERY BAD CUSTOMER SERVICE

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Sharron - 28 d 3 h ago

0

I am furious with the service that I received, or the lack there of. I am located in Oklahoma and one of you employees,April, is a scammer! I had a package delivered to my home that requested a signature in order for it to be dropped off. I did not go to any link to approve that it be dropped off without a signature! She called me asking if I would go on the site and approve it, however I did not. Once I called her back and told her that I didn't, she then went on to tell me she had already dropped it off. Now I have cameras set outside my home that automatically starts recording once someone steps on my property. There was no recording of any DHL driver ever coming on my property let alone dropping a package on my door step which my doorbell camera would have caught! I am livid! The last thing you would think is for a driver to be the one to steal your package! I work hard for my money and to have someone take what's yours and to have a job where your package are trusted to them is disgusting. I do not know what needs to be done or if someone is going to contact me back! However, this has got to stop! There is no reason why fraud that involve the employees should be happening. This matter needs to be taken seriously!

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Disappointed - 41 d 12 h ago

0

Waited all day for a delivery that left the DHL facility in Houston at 12:5 p.m. that was to be delivered by the end of the day. Numerous calls to DHL and they were unable to contact driver or give an update of delivery and this was at 09:00 p.m. when I was told numerous times the truck was out for delivery and the item would be delivered before 09:00 p.m., The Operations manager was supposed to call me and that never happened. They have a oral disrespect of the customers time and based on what I have gone through today with no follow-up I truly do not understand why any business would put their business in these guys hands.

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Ya'Kira mcneill - 36 d 20 h ago

0

I'm recently going through the same exact thing a driver gave my package to the wrong person that I PAID money for and I've reached out day after day about them finding it and all I get is a stupid email or placed on a waiting list the driver needs to be fired and the company needs to go

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Anonymous - 44 d 18 h ago

I have been waiting on my package since the 10/11/19 the delivery driver has failed to deliver my package he will not knock on the door to my home so that he can get a signature for the package I have called customer service several times with no help or any concern for why the delivery driver has not properly delivered my package but I keep getting messages that no one is home when my husband has missed days from work to receive my package yet the driver is saying no one is home when that is not the case all I want is my package without all the extra why is it so hard to deliver for the customer when they have clearly been waiting for the driver to knock on the door

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Karl Bull - 65 d 20 h ago

Lost package no response from dhl,

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Anonymous - 74 d ago

0

been dhl mech pa for 20 years of service. been disrespected many times from manger so have alot of employees there ..been sick and have to get heart surgery.. been push so far that i had to walk out and quit.. 20 years of service ,not even a phone call from cooperate.to see what happen .. never had to work with a manager like this in 20 years .. cant under stand how this guy is a manager ..was going to get surgery in a few week to get 2 machnical vaules put in ..and was told i would have to be labor shared to other building to lift heavy cases ,,when he knows i cant do that now ..so he could have sent any other person.. but says i will have to go ..knowing my condition.. i just walk out of his office asking could he please not send me untill i get my surgery in two to 3 weeks ,.he said i cant do that ..really after 20 years . you cant cut me slack for 2 to 3 weeks ..i turn around went back in the office and layed my time card down said i quit,and walk out ..wanted to say alot more but didnt want to go to jail ...wish the owner of dhl would do something about this guy ..cant ever say anything at pre shift if you do he will disrespect you in front of all employees ..so know one says anything any more .pre shift should be for communicatin about things and problems at work ..mr tim cambell you are the most disrespecting person i have ever meet and so high on yourself .you dont even see who got you where your act ,..not you great way you treat people .thats for sure

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Anna - 98 d 16 h ago

0

DHL is very very very low rated for customer

Service. I spent three hours on the phone trying to get help and got no where. People at DHL are not helpful which is their job. I dont know how CEO Greg Hewitt cannot see the reviews. And the way these people work how do they even have jobs.

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hiring manager - 79 d 34 s ago

message us on WhatsApp +(hidden)69 if you are interested to work with us

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Anonymous - 98 d 16 h ago

0

The manager suppose to call back and never did that manager and all those customer service people should be fired. It is obvious from TV he overall ratings they are doing nothing but there for their pay check.

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LAHC - 122 d ago

Hello! This is for DHL. We have a scholarship Balance here at the Los Angeles Harbor College and we are not able to contact anyone , to verify the address and the person who it should be addressed to. Please call the LA Harbor college business office at (hidden).

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