Information, reviews and public commentary for US companies

 

DHL Express (USA), Inc.

Rating
0.6
Web
http://www.dhl-usa.com
Address
1200 S. Pine Island Rd.
Plantation, FL
33324
Phone
(954) 888-7000
Fax
(888) 221-6211
Employees
30,000
Twitter IDs
@dhlexpress
General profile image

Take it from me - 3 d 12 h ago

0

I come from long island ny ALL of the managers are useless.maybe if corprate would watch their employess have if them are sitting around on facebook???? N9 one works they station in hauppage ny is the worst i watched a manger just posting pictures on Facebook??? Do you jot watch your employess? What wasted salaries you are paying unreal i will stay with frd ex and ups at least their employess stay ofg of personal web sites on compay time

General profile image

Why is DHL still in business! - 20 d 39 m ago

0

sent an iPhone to my niece in South Africa from Utica New York. I paid, printed the mailing information and brought it to this very nasty space where on a small sign say DHL. I gave them the phone and postage stuff and they said they would package it and send it. The package arrived with an old Samsung phone inside and no new iPhone! They stole it and sent an old phone in his place! Unbelievable!

General profile image

Esther maina - 36 d 8 h ago

0

Hello,i recently received a shipment for Hong Kong to kenya and it was paid for 33.63dollar but when it reached to me the main office here is asking me to pay for another 32.000...can you kindly assist and explain to me why noone is giving me the right answer.

General profile image

Al - 39 d 17 h ago

0

Had a DHL van going 75mph weaving in and out of traffic on I-285 exiting onto I-85 South in Doraville, Ga, then continuing to accelerate and weave heading down I-85 onto Atlanta. Clearly endangering the safety of the general public. How to report? No corporate phone number. Customer & safety hostile. My company will no longer do business with them.

General profile image

cruizer54 - 52 d ago

0

Worst company I have ever dealt with. Dumb, ignorant employees that don't listen to you, then hang up on you. I wish somebody would put you freaks out of business because you are very unprofessional. I wouldn't refer you to a dog!

General profile image

Robin Boyd - 69 d 19 h ago

0

Absolutely the most incompetent company I have ever had the displeasure to do business with. Generally, when I see that DHL will be delivering an order, I cancel the order and look for an alternate source. It has been two days now that I have been waiting for a package. I keep getting texts that delivery was attempted. Delivery has NOT been attempted because I've been home for two days and no one has come up that driveway -- except for FedEx, UPS and USPS because they are able to deliver packages. That's their business. I don't know what DHL's business is. Not sure how they stay in business. When I try to call corporate to speak to someone, I am disconnected. It is astounding!

General profile image

Troutwhisperer - 81 d ago

0

This number for DHL is as useless as the company. After being told to stay on the line for assistance, you get an auto disconnect!

General profile image

Christine - 127 d 23 h ago

2

ILENE ID.# 1044377, I JUST WANT TO TAKE THE TIME TO RECOGNIZE HER WORK. SHE WENT ABOVE AND BEYOND HER DUTY IN HELPING ME WITH MY PACKAGES. SHE'S PROFESSIONAL , HAS A GOOD CUSTOMER SERVICE ATTITUDE , AND KNOWS HER JOB WELL .

SHE WAS THE ONLY PERSON THAT WAS ABLE TO HELP ME WITH MY NEEDS. BUT BEFORE I ISPOKE WITH HER , THERES TWO PEOPLE WHO WAS GIVING ME DIFFERENT INFORMATION THAT DIDN'T MAKE SENSE TO ME. I HAD TO CALL BACK TO BE ABLE TO GET THE RIGHT INFO IN REGARDS TO MY PACKAGES. THEY DID UTELIZE THERE SEARCH CAPABILITIES IN THE AND THEY WERE NOT ABLE TO HELP ME. BUT ID#. 1044377 WAS ABLE TO KNOW HER JOB WELL TAKING HER TIME TO SEARCH FOR MY PACKAGES. SO IAM VERY HAPPY FOR THAT. BUT THE OTHER CUSTOMER REPS. HAS TO BE RETRAIN IN DOING THERE. BECAUSE I FELT THAT THEY WERE NOT THAT HELPFUL. IF YOU HAVE ANY QUESTIONS IN REGARDS TO COMMENTS TO YOUR EMPLOYEES YOU CAN CALL ME AT. (hidden) THANK YOU AND HAVE A NICE DAY

General profile image

Christine - 127 d 23 h ago

2

ILENE ID.# 1044377, I JUST WANT TO TAKE THE TIME TO RECOGNIZE HER WORK. SHE WENT ABOVE AND BEYOND HER DUTY IN HELPING ME WITH MY PACKAGES. SHE'S PROFESSIONAL , HAS A GOOD CUSTOMER SERVICE ATTITUDE , AND KNOWS HER JOB WELL .

SHE WAS THE ONLY PERSON THAT WAS ABLE TO HELP ME WITH MY NEEDS. BUT BEFORE I ISPOKE WITH HER , THERES TWO PEOPLE WHO WAS GIVING ME DIFFERENT INFORMATION THAT DIDN'T MAKE SENSE TO ME. I HAD TO CALL BACK TO BE ABLE TO GET THE RIGHT INFO IN REGARDS TO MY PACKAGES. THEY DID UTELIZE THERE SEARCH CAPABILITIES IN THE AND THEY WERE NOT ABLE TO HELP ME. BUT ID#. 1044377 WAS ABLE TO KNOW HER JOB WELL TAKING HER TIME TO SEARCH FOR MY PACKAGES. SO IAM VERY HAPPY FOR THAT. BUT THE OTHER CUSTOMER REPS. HAS TO BE RETRAIN IN DOING THERE. BECAUSE I FELT THAT THEY WERE NOT THAT HELPFUL. IF YOU HAVE ANY QUESTIONS IN REGARDS TO COMMENTS TO YOUR EMPLOYEES YOU CAN CALL ME AT. (hidden) THANK YOU AND HAVE A NICE DAY

General profile image

Rob - 134 d 6 h ago

4

Some more phone number for DHL - http://www.couriersrus.com/business/dhl-courier-services-worldwide/dhl-courier-usa-contact-phone-numbers-2362

General profile image

Coastal Breed Music - 137 d 15 h ago

I am looking for a sponsor to help me and my community transport hundreds of gallons of water to HAITI to help them after the storm. I was referred to you by a friend, please get back to me if you are interested! Thank you in advance!

General profile image

Anonymous - 159 d 13 h ago

THE WORST EXPERIENCE OF MY LIFE!!!!!!!!

General profile image

DHL Hater - 180 d 4 h ago

0

Delivered Express Package 2 days later than promised. Caused many legal problems.

General profile image

DHL is beyond unprofessional - 182 d 14 h ago

DHL is a total joke .. they tell you they will deliver a package then not show up .. when you call they tell you that the local DHL decided not to deliver your package. when you ask to file complaint the refuse to give you the number to the local DHL an tell you there is no corporate office

DHL has no customer service , nothing but empty apologies ..

Personalized image

databus23 - 4 y 192 d ago

In rage mode. @dhlexpress becomes a total joke when you miss the delivery. Since when did charge more for less" become a business model?

General profile image

Anonymous - 201 d ago

I dont like them no more i have overseas for over a year-and-a-half and never had to have this many problems with them before until now and they're giving me a run-around from one week to another been 7 days now if I don't hear something if I don't hear something soon I am calling a lawyer and have them

General profile image

Anonymous - 201 d ago

You have a package of. My oh and it is going to South Africa and it was supposed to be there on Wednesday afternoon and you guys are holding them hoes out any information I am trying to get this back to back or send it on I have email and fast what I have paid for it and my husband has paid for and shipped to it so can you please call me 217 816 8620 my name is Janet Snyder

Personalized image

tsand - 4 y 192 d ago

If you ever need to send something to Bogota, Columbia, I highly recommend @dhlexpress... because @dhl is just some dude on twitter.

Personalized image

PinBall_UK - 4 y 192 d ago

@dhlexpress followed my package traveling from the US to Germany to the UK over 3 days , now in the uk since August 18th and no tracker upda

Personalized image

ranawayindec - 4 y 192 d ago

@dhlexpress I have gotten a problem, I sent a shipment but the address was wron, how can it be fixed?

Personalized image

Convertology - 4 y 192 d ago

Use @DHLExpress at your peril. They will SPAM your mobile/cell number forever after they know it!

Personalized image

kafesguatemala - 4 y 192 d ago

I love when I see @dhlexpress notifications; COFFEE DELIVERED

Personalized image

misplacedrice - 4 y 192 d ago

Just got off the phone with @dhlexpress and I'm impressed. I had absolutely zero wait time and the man I spoke with was lively and sincere!

Personalized image

adam_the_giant - 4 y 193 d ago

@dhlexpress @DHLExpressCan 2nd straight shipment that DHL has messed up and caused multiple phone calls. I just want my package!

Personalized image

rydell - 4 y 193 d ago

@rydell I asked them about this. @dhlexpress: it's unfeasible to call everyone. So it's more feasible to waste the courier's time?

Other Reviews & Comments

Amazon
OUT OF SORTS As of the beginning of February my Kindle Fire is NOT uploa ... 

Cheddars
Unhappy Customer 2017 On February 22nd 2017, I went to the Cheddar's in the Colon ... 

eBay, Inc.
Sheryl bass sharyl36@gmail.com I bought a Times bouncy house (hidden) I have ordered from  ... 

Best Buy
DDTTPP Ordered a dishwasher through customer service. Called the n ... 

Autozone
Dana Kinsey I need to speak to someone corporate about a product I boug ... 

Petsmart
Freedom Fighter Hey, saw your advertising on NBC TODAY show. We do not supp ... 

Circle K Stores Inc
Linanne I love the Circle K in Woburn MA! Very well put-together, a ... 

American Airlines
Nancy I wrote in to AA asking if they could waive or at least giv ... 

GameStop Corp.
gustavo this just happened to me! exactly he samething on the part  ... 

Rent a Center
Annoymous They damage my front door to my rental property that I rent ... 

Taco Bell Corp.
King I think some Taco Bell needs to go on undercover boss..!!!  ... 

Nordstrom, Inc.
Linda I am very disappointed to see Nordstrom bow to political fi ... 

Public Storage
miguel I have been trying to contact distroct manager for almost t ... 

USAA
B USAA is the most fraudulent organization I have ever dealt  ... 

Fox News Network, LLC
Hanging out Anybody want that half eaten donut over there?

Orbitz
MadasHell Avoid the arrogance of the overseas customer service center ... 

Old Navy
Tammy* I made a purchase at your Old Navy store (#05996) on Miamis ... 

Discount Tire
TIESHA W. Discount Tire Odessa Tx,on 42nd St.charged me FULL PRICE fo ... 

T-Mobile USA, Inc.
Anthony Benton I have called4 times in regards to account that was cancell ... 

AT&T
Sheila I started a plan with AT&T with a contract on Dec 3rd t ... 

Enterprise Holdings, Inc.
Barbara Gilmore Enterprise is the worse and I mean the worse Rental car, I  ... 

Food Network
Charlie I think that Guy Fieri has bought the food network and that ... 

The TJX Companies, Inc.
Anonymous We live in Chico, Northern California. Our closest Home Goo ... 

J. C. Penney Corporation, Inc.
Mrs. Lewis Elizabethtown KY I purchased a package of Samsung appliances on February 25t ... 

Outback Steakhouse
Loren I recently just moved to the area being mechanicsburg pa an ... 

Dollar General
April I visited your Store on 27 Quindaro and found that your emp ... 

Geico Corporation
Anonymous Where do I sign up? I am so sick and tired of big companies ... 

Cricket Communications, Inc.
tom the manager at the gateway store Portland. OR.. helped me f ... 

Albertson's LLC
Sam The San Marcos, CA Albertsons on Rancho Santa Fe Rd. has de ... 

Rooms To Go
Heather W The absolute worst customer service I've ever had to deal w ... 

McDonald's Corporation
Deborah I have had a disturbing and disgusting experience in a McDo ... 

Bank of America Corporation
AMBD I get Social Security and I had reported two transactions a ... 

BMW of North America, LLC
ricehead76 Why am I being charged a diagnostic fee for a recall? My re ... 

AppleBee's
Jeremy Me and my family arrived at the Applebees on 2890 Bartlett  ... 

Church's Chicken
Pam IRS building

Honda Motor Company
Gerard I was so disappointed with Honda not honoring a defected mo ... 

Hibbett Sports
LaToya Dansby I had a very bad customer service experience in Bessemer, A ... 

Bloomingdale's Inc.
shopper with class I am sorry for the rude and ignorant comments regarding Iva ... 

American Express Company
Amber I got an invitation in the mail and applied on-line. Here i ... 

Drivetime Automotive Group
Anonymous Worst company to purchase a car from. Horrible customet ser ... 

24 Hour Fitness
Calvary Your Bonita 24 Hour Fitness closes the doors for basketball ... 

Wal-Mart Stores, Inc.
American Ok, then don't shop there, that is your choice however many ... 

Starbucks
American Patriot YIKES!

Amtrak
William B. Newnam I wish to commend the wonderful, thoughtful, polite service ... 

Domino's Pizza, Inc.
Walter Laskoski Your pizza sucks and so do your drivers.

Lg Electronics USA
PFW, llc LG corporate offices in Alabama is non- exsistant. When you ... 

Toyota Motor Sales, U.S.A., Inc.
Skipper Toyota has no idea how a car works do you have any idea how ... 

Cable One Inc
Charles After reading all the reviews , I see just how bad a compan ... 

Payless Shoes
Anonymous OK

Vistaprint Usa, Incorporated
FEELING HURT AFTER READING THE REVIEWS... I HATE I ORDERED FROM VISTA PR ... 

Placeholder advertisement