Information, reviews and public commentary for US companies

 

Dick's Sporting Goods

Rating
2.67995
Web
http://www.dickssportinggoods.com
Address
345 Court St.
Coraopolis, PA
15108
Contact
Edward Stack
Role
Chairman and CEO
Phone
(724) 273-3400
Fax
(724) 227-1902
Twitter IDs
@DICKS
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Bonnie - 3 d 16 h ago

5

Just read in my local paper Dick's is looking into removing all hunting gear. This on top of removing all assault rifles is outstanding news. My opinion, assault rifles serve no purpose except to slaughter. Dick's has been and will continue to be my #1 choice for all my athletic gear.

Thank you Dick's for taking a stand..

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Steven - 2 d 10 h ago

1

Well Bonnie you are one of those narrow minded people that has no idea what you are talking about. I hope this ends up being the nail in the coffin for dick's.

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Tom - 2 d 10 h ago

0

@ Bonnie,

Tis the season to rob the Goy, Fa la la la la, la la la la la la

Fa la la la la, fa la la la

Fa la la la la, la la la la la la

Fa la la la la, fa la la la

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Freedom Fries - 2 d 8 h ago

1

Poor Bonnie. Removing assault rifles was a horrible business decision. Dick's has lost my business due to their 2nd Amendment stance. This is why they will close 35 stores in 18 states. My friends and family will shop elsewhere. Thanks Bonnie for your uninformed liberal opinion.

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Anonymous - 4 h 38 m ago

they probably made money in the tax write off.

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Patty - 2 d 18 h ago

I would like to know why dicks pays higher wages to men lower wages to women. Here I am training a news male employee and he is making a 1.50 more then I am making. Then in the summer males are able to wear shorts and women have to wear long pants. This is a very discriminatory company and I hope all your customers will read this.

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Snapshot - 2 d 12 h ago

Dicks is a male minded company, women are just needed to sell clothing or run stock price changes, it take a women years to get moved up at Dicks you ever see a women coach in a Dicks store?

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Anonymous - 4 h 39 m ago

why do ya think they call it.....DICKS!

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Freedom Fries with a side of common sense. - 2 d 8 h ago

Patty, your intelligence is severely lacking. You work for a company called "Dick's" and you wonder why there is an advantage being male? Really? Ever wonder about "Hooters"? Men get paid less at Hooters......so women get paid less at Dick's.....the name of the company explains everything. Common sense 101. Thanks Patty.

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Anonymous - 1 d 12 h ago

0

I called Dicks sporting good located in Hayward, California..Let me just say that their customer service is beyond horrible and unprofessional. I called to because I wanted to see if they had a certain pair of basketball shoes. The first call I waited for 10 mins only for a female to answer and say are you looking for strippers...I thought I was just hearing things until a male came on the phone and said this is dick how may I help you. As I was asking about the basketball shoes I hear giggling like they were playing around. I asked for the shoes again and he hung up.

I called back and he answered straight with this is dick. I said Dick's sporting good, right. He said $20 to see and $40 for lap then hung up.

I could only imagine if I would've walked into the store, what it would be like. I'm looking to purchase basketball gear for my niece for Christmas and this is how I am treated. It is my hopes that this review gets seen by the highest person possible who watches over this company. This is beyond insane. I hope that they are addressed as soon as possible. I called in on 12/14/18 at 2:34 pm and 2:47 pm, so whoever is there during that time, needs to be talked to, better yet fired. ***DO NOT GO TO THE HAYWARD, CA LOCATION OR CALL THERE*** Sound's like a bunch of little kids.

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Naheed Mann - 1 d 15 h ago

I just called their customer support service line at 1(hidden) and after you dial 5 your call is re-routed to a call center. It is probably the most disturbing customer service folks I've dealt with. I called one guy and he answered the phone like "Hey".....and I had to ask if this was a customer service line and if it was for Dick's. No proper intro and then when confronted about it and asked to speak to a supervisor he hung up on me! LMFAO I called again spoke to some Teesha who goes I can't give you my company's name but did confirm it was a third party. She told me that I was being rude and I told her that I was recording the call and I didn't have to tell her that since I'm in the state of Virginia. So she goes hold on. I called again since she put me on hold and never came back to the line and got a Susan and she stated she could only help with the order placed and not give any information. She did state there were alot of people calling in and the wait time would be longer than expected. But like why is it so hard to find out who the third party is....I'd like to report them!

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Todd - 4 d 6 h ago

1

The comments recently to come from Dicks Sporting goods about getting out of the hunting sales altogether come as little surprise. Their hunting equipment sales have been declining for some time. It isn't for a lack of people wanting to purchase these items but more a lack of quality items to be sold. They chose an in house brand that is inferior to most brands available. They stoped offering brands that made quality gear. The options for ammunition and shells has been weak. The gun choices went from being many to just the very least expensive. Basically they made very poor choices on how to operate that section of the business. They offer many of the top brands for everything else to do with sports but they failed with very poor choices in the outdoor sportsman category. If they did the same thing to golf or running that they did to hunting the whole place would fold. My family spends a few thousand dollars each year on outdoor sporting items. We stopped spending money at Dicks not because of the choice they made to not sell sporting firearms, but because they don't sell the brands we want or provide the quality. The choice they made to stop selling sporting guns was just another self righteous poor decision on their part. Dicks Sporting Goods will fail. Its only a matter of time.

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Snapshot - 2 d 12 h ago

I was hired to work in the Lodge and sell firearms, we had few really quality rifles many of the low cost ones, same with the shotguns, in the three Months i was there i never sold a single rifle or shotgun, just a few people even looked at our stock, a few bought shot shells if on sale may have sold three boxs of cheap 9mm most time i just had nothing to do.

And even before their CEO/Owner Richard Stack changed his age rules and removed the AR-15s and we never had them in our store, people would tell me how they felt about Dicks firearm policies i would tell them go to Bass Pro or Academy to get what you want and at a better price.

Soon a new manager arrived and made it clear i was nolonger needed, i quit before getting fired and in truth wish i had never worked there.

I will never set foot in another Dicks "NON" Sporting Goods Store.

Oh they search you on video before you can leave store after working a shift, they don't trust anyone and they video 24.7 and your always a being watched along with the customers.

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Ryan - 3 d 9 h ago

0

I just finished having a conversation with one of your online representatives. The person, Leon, on the other side of the website was very rude and abrasive with his responses. I had a question regarding the website and an order I was attempting to make. He circled around my questions. It turned out to be a waste of time as I did not receive any information towards my questions. He did not help and I left the conversation frustrated and disgusted. So much so that I did not order the product. I also do not know if he voided a perfectly good discount code that was sent to me as a result of a previously large order, that I may no longer have the ability to use. I have have many issues with the website but speaking with this individual was by far the worst.

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Snapshot - 2 d 12 h ago

That is what there trained to do, don't let people use discount codes keep profits high.

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Debra - 3 d 9 h ago

0

Good Evening MR Stack,

I recently had a bad experience at one of your stores. I was excited about purchasing a golf laser for my husband for Christmas. I went to Dick's in Dubuque IA and ask if someone could help me with the purchase. A older man that worked in the golfing department approach me and asked how can I help you. I told him I was interested in purchasing a golfing laser for my husband. He asked me where my husband golfs. I told him the two places where my husband usually golfs. He told me that my husband didn't need a golf laser. He said your husband knows exactly what club to use if he golfs at only two places. He insisted that my purchase would be a waste of money. I was confused and lost for words what this sales man was telling me. I left the store without the laser feeling embarrassed. Can you please explain to me why your sales man would talk me out of something I was so excited to buy my husband. My husband has talked often about getting a laser and I was going to surprise him. That day I ended up buying him something unrelated to golfing and now I am feeling disappointed that I didn't get helpful advice and a laser. Thank you for your time. Debra Frommelt

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Gregory - 3 d 7 h ago

0

I think you should buy your husband the golfing later I know nothing about them I don't play golf but, if that is really what you wanted to get him and what he wants for Christmas get it just get it from another store or online just a thought.

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Snapshot - 2 d 12 h ago

Find another store that has people who want to really help you buy what yo want, not tell you in so many words your stupid. Try Academy.

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James - 2 d 14 h ago

2

Just finished shopping on the Dick's website, or trying to shop. They had want I wanted at a fair price until I tried placing it in my cart. The item was not available to ship, and also not available for store pick up within 50 miles. In fact the item was not available in any size at any location. Is it really a sale if all of the sale items are sold out? On Black Friday Dick's was again sold out of the item I wanted. I was able to place 2 other items in my cart and purchase them which was great until I later received an email saying my order had been cancelled because the items had sold out. Perhaps greater anticipation of demand and stocking more items, particularly Pitt merchandise, would be helpful since all the unavailable items were Pitt items,

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Snapshot - 2 d 12 h ago

I think you are now finding out why people stop shopping online or in there stores, when i worked there only one person took items from stock to fill an online order, it was a known thing the stock shown in adds were in short supply.

People would come into our store being told the item that were wanting was here, just to find out it was not. I saw some really unhappy people while working there.

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Kathy Marvel - 2 d 17 h ago

5

I visited the store # 203 in Hickory, N. C. Approx 2 weeks ago. A young lady by the name of Haley assisted me in the shoe dept. This young lady is a treasure to your retail business. I have spent32 years in retail. She was awesome.

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Joe-Sam - 4 d 7 h ago

I have always bought my golf equipment, hunting equipment and coaching equipment for Dicks or Golf Galaxy. Not anymore. I now drive by Dicks to go to Dunhams or Academy. I have been doing this for the past year. You need to remember hunters are also coaches, dads and moms. I used to visit Dicks several times a month...

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Anonymous - 4 d 8 h ago

0

WORST COMPANY EBER. I HAVE NEVER EXPERIENCED SUCH A LONG WAIT TIME AND LACK OF CUSTOMER SERVICE. THE COMMUNICATION AT THIS COMPANY DOES NOT EXIST!

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ray - 4 d 15 h ago

we will not buy anything more from this store and we are a hunting group of 8 from canada

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Doug Higgins - 5 d 3 s ago

I hope Dick's rethinks it's stance against the second amendment, I not only coach three youth club baseball teams and two youth football teams, I like to target shoot as well. I would hate to quit shopping at Dick's, However if you do not reverse a very bad decision to stop selling firearms, ammo and supplies, I will be forced to leave your store and shop elsewhere

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