Information, reviews and public commentary for US companies

 

Dick's Sporting Goods

Rating
2.595444
Web
http://www.dickssportinggoods.com
Address
345 Court St.
Coraopolis, PA
15108
Contact
Edward Stack
Role
Chairman and CEO
Phone
(724) 273-3400
Fax
(724) 227-1902
Twitter IDs
@DICKS
General profile image

Matthew Starc - 7 d 35 m ago

4

I went into the Florence mal Ky to pick up my granddaughters bike when I arrived they brought me out a bike that looked like it had been used. They put it at the door and told me it was there. When I went to leave I notice that the tires that were to be white were Soiled.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Flagged for review. 
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Stibbs - 6 d 11 h ago

3

re disheartening , I came to corporate ,thinking they would want to hear that not only are the store employees (not all of them ,but 80 percent) very rude, unhelpful, but their manager who plays like he is concerned proved to be as bad as his employees to the tune of some really scandalous shit. Not much money we are talking 25 bucks here folks but it's the principal , and they don't give a shit. I'm not going into details it's irrelevant however be it known there is a store in southern California somewhere in or around the San Fernando valley, that isn't worth stepping foot into . I will never go into another dicks sporting goods as long as I live nor will my friends. All together they are losing at least 30 k a yea

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Very Disappointed - 5 d 9 h ago

3

We purchased an elliptical on black Friday, and the company they use for delivery and instillation, Select Express, will not change the delivery day. I told them at least 3 times any other day would work, and I'll be out of town on November 10th, but as of today, they still have not got back to me for an alternate delivery day.

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Roger Kovlec - 3 d 12 h ago

4

t of titliest 718 AP1 golf clubs during the black Friday sales. I received a used demo set of golf clubs poorly wrapped with scotch tape. I called customer service and was told that I'd have to return them for a refund because the purchase was greater than $50.00, and order them again; so I couldn't do a direct exchange and I can't get the black Friday sale prices? Dick's sporting goods is making a good effort at driving customers to shop elsewhere with their lack of customer service support.

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Stibbs - 3 d 10 h ago

4

e disheartening , I came to corporate ,thinking they would want to hear that not only are the store employees (not all of them ,but 80 percent) very rude, unhelpful, but their manager who plays like he is concerned proved to be as bad as his employees to the tune of some really scandalous shit. Not much money we are talking 25 bucks here folks but it's the principal , and they don't give a shit. I'm not going into details it's irrelevant however be it known there i

General profile image

aNGELA Russelle - 9 h ago

3

I would like to compliment the location near Memphis, TN at 2393 N. Germantown, Pkwy, Cordova, TN. I ordered clothing online and when the items arrived, two of them (a sweater and a hoodie) with the security tags still on them. I contacted my local Dick's and they sent out a maintenance tech to my place of employment to remove the security tags. Unfortunately the maintenance tech was unable to remove the tags. To resolve my problem

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Matthew Starc - 7 d 35 m ago

4

I went into the Florence mal Ky to pick up my granddaughters bike when I arrived they brought me out a bike that looked like it had been used. They put it at the door and told me it was there. When I went to leave I notice that the tires that were to be white were Soiled.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Flagged for review. 
General profile image

Stibbs - 6 d 11 h ago

3

re disheartening , I came to corporate ,thinking they would want to hear that not only are the store employees (not all of them ,but 80 percent) very rude, unhelpful, but their manager who plays like he is concerned proved to be as bad as his employees to the tune of some really scandalous shit. Not much money we are talking 25 bucks here folks but it's the principal , and they don't give a shit. I'm not going into details it's irrelevant however be it known there is a store in southern California somewhere in or around the San Fernando valley, that isn't worth stepping foot into . I will never go into another dicks sporting goods as long as I live nor will my friends. All together they are losing at least 30 k a yea

General profile image

Very Disappointed - 5 d 9 h ago

3

We purchased an elliptical on black Friday, and the company they use for delivery and instillation, Select Express, will not change the delivery day. I told them at least 3 times any other day would work, and I'll be out of town on November 10th, but as of today, they still have not got back to me for an alternate delivery day.

General profile image

Roger Kovlec - 3 d 12 h ago

4

t of titliest 718 AP1 golf clubs during the black Friday sales. I received a used demo set of golf clubs poorly wrapped with scotch tape. I called customer service and was told that I'd have to return them for a refund because the purchase was greater than $50.00, and order them again; so I couldn't do a direct exchange and I can't get the black Friday sale prices? Dick's sporting goods is making a good effort at driving customers to shop elsewhere with their lack of customer service support.

General profile image

Stibbs - 3 d 10 h ago

4

e disheartening , I came to corporate ,thinking they would want to hear that not only are the store employees (not all of them ,but 80 percent) very rude, unhelpful, but their manager who plays like he is concerned proved to be as bad as his employees to the tune of some really scandalous shit. Not much money we are talking 25 bucks here folks but it's the principal , and they don't give a shit. I'm not going into details it's irrelevant however be it known there i

General profile image

aNGELA Russelle - 9 h ago

3

I would like to compliment the location near Memphis, TN at 2393 N. Germantown, Pkwy, Cordova, TN. I ordered clothing online and when the items arrived, two of them (a sweater and a hoodie) with the security tags still on them. I contacted my local Dick's and they sent out a maintenance tech to my place of employment to remove the security tags. Unfortunately the maintenance tech was unable to remove the tags. To resolve my problem

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Angela Russell - 1 d ago

5

I would like to compliment the location near Memphis, TN at 2393 N. Germantown, Pkwy, Cordova, TN. I ordered clothing online and when the items arrived, two of them (a sweater and a hoodie) with the security tags still on them. I contacted my local Dick's and they sent out a maintenance tech to my place of employment to remove the security tags. Unfortunately the maintenance tech was unable to remove the tags. To resolve my problem, the manager of the Cordova, TN store came to my work with replacement items from his store! I really appreciated this personal attention and it truly exhibited a caring attitude and exemplary customer service! Kudos to that location! Thank you, Dick's!

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Dicks-sporting Goods - 3 d 11 h ago

0

08*****"To a Jew, there is only one thing of value: money.

How he gets it.... makes no difference."

- The Eternal Jew, 1940

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Roger Kovalec - 5 d 3 h ago

1

Purchased a set of titliest 718 AP1 golf clubs during the black Friday sales. I received a used demo set of golf clubs poorly wrapped with scotch tape. I called customer service and was told that I'd have to return them for a refund because the purchase was greater than $50.00, and order them again; so I couldn't do a direct exchange and I can't get the black Friday sale prices? Dick's sporting goods is making a good effort at driving customers to shop elsewhere with their lack of customer service support.

General profile image

Matthew Starc - 7 d 35 m ago

4

I went into the Florence mal Ky to pick up my granddaughters bike when I arrived they brought me out a bike that looked like it had been used. They put it at the door and told me it was there. When I went to leave I notice that the tires that were to be white were Soiled.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Flagged for review. 
General profile image

Stibbs - 6 d 11 h ago

3

re disheartening , I came to corporate ,thinking they would want to hear that not only are the store employees (not all of them ,but 80 percent) very rude, unhelpful, but their manager who plays like he is concerned proved to be as bad as his employees to the tune of some really scandalous shit. Not much money we are talking 25 bucks here folks but it's the principal , and they don't give a shit. I'm not going into details it's irrelevant however be it known there is a store in southern California somewhere in or around the San Fernando valley, that isn't worth stepping foot into . I will never go into another dicks sporting goods as long as I live nor will my friends. All together they are losing at least 30 k a yea

General profile image

Very Disappointed - 5 d 9 h ago

3

We purchased an elliptical on black Friday, and the company they use for delivery and instillation, Select Express, will not change the delivery day. I told them at least 3 times any other day would work, and I'll be out of town on November 10th, but as of today, they still have not got back to me for an alternate delivery day.

General profile image

Roger Kovlec - 3 d 12 h ago

4

t of titliest 718 AP1 golf clubs during the black Friday sales. I received a used demo set of golf clubs poorly wrapped with scotch tape. I called customer service and was told that I'd have to return them for a refund because the purchase was greater than $50.00, and order them again; so I couldn't do a direct exchange and I can't get the black Friday sale prices? Dick's sporting goods is making a good effort at driving customers to shop elsewhere with their lack of customer service support.

General profile image

Stibbs - 3 d 10 h ago

4

e disheartening , I came to corporate ,thinking they would want to hear that not only are the store employees (not all of them ,but 80 percent) very rude, unhelpful, but their manager who plays like he is concerned proved to be as bad as his employees to the tune of some really scandalous shit. Not much money we are talking 25 bucks here folks but it's the principal , and they don't give a shit. I'm not going into details it's irrelevant however be it known there i

General profile image

aNGELA Russelle - 9 h ago

3

I would like to compliment the location near Memphis, TN at 2393 N. Germantown, Pkwy, Cordova, TN. I ordered clothing online and when the items arrived, two of them (a sweater and a hoodie) with the security tags still on them. I contacted my local Dick's and they sent out a maintenance tech to my place of employment to remove the security tags. Unfortunately the maintenance tech was unable to remove the tags. To resolve my problem

General profile image

Very disappointed!!! - 6 d 4 h ago

1

We purchased an elliptical on black Friday, and the company they use for delivery and instillation, Select Express, will not change the delivery day. I told them at least 3 times any other day would work, and I'll be out of town on November 10th, but as of today, they still have not got back to me for an alternate delivery day.

I called Dicks customer service number and a very rude women said that I would have to talk to the delivery company and it's out of their hands. I was given only 1 option for delivery, and they already took the $$$ out of my account.

This will be my final purchase that I ever make from Dicks Sporting Goods!

General profile image

Matthew Starc - 7 d 35 m ago

4

I went into the Florence mal Ky to pick up my granddaughters bike when I arrived they brought me out a bike that looked like it had been used. They put it at the door and told me it was there. When I went to leave I notice that the tires that were to be white were Soiled.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Dick's Sporting Goods-headquarters,PHONE-NUMBER,+1_855-4.8.5.O4.O7.

Flagged for review. 
General profile image

Stibbs - 6 d 11 h ago

3

re disheartening , I came to corporate ,thinking they would want to hear that not only are the store employees (not all of them ,but 80 percent) very rude, unhelpful, but their manager who plays like he is concerned proved to be as bad as his employees to the tune of some really scandalous shit. Not much money we are talking 25 bucks here folks but it's the principal , and they don't give a shit. I'm not going into details it's irrelevant however be it known there is a store in southern California somewhere in or around the San Fernando valley, that isn't worth stepping foot into . I will never go into another dicks sporting goods as long as I live nor will my friends. All together they are losing at least 30 k a yea

General profile image

Very Disappointed - 5 d 9 h ago

3

We purchased an elliptical on black Friday, and the company they use for delivery and instillation, Select Express, will not change the delivery day. I told them at least 3 times any other day would work, and I'll be out of town on November 10th, but as of today, they still have not got back to me for an alternate delivery day.

General profile image

Roger Kovlec - 3 d 12 h ago

4

t of titliest 718 AP1 golf clubs during the black Friday sales. I received a used demo set of golf clubs poorly wrapped with scotch tape. I called customer service and was told that I'd have to return them for a refund because the purchase was greater than $50.00, and order them again; so I couldn't do a direct exchange and I can't get the black Friday sale prices? Dick's sporting goods is making a good effort at driving customers to shop elsewhere with their lack of customer service support.

General profile image

Stibbs - 3 d 10 h ago

4

e disheartening , I came to corporate ,thinking they would want to hear that not only are the store employees (not all of them ,but 80 percent) very rude, unhelpful, but their manager who plays like he is concerned proved to be as bad as his employees to the tune of some really scandalous shit. Not much money we are talking 25 bucks here folks but it's the principal , and they don't give a shit. I'm not going into details it's irrelevant however be it known there i

General profile image

aNGELA Russelle - 9 h ago

3

I would like to compliment the location near Memphis, TN at 2393 N. Germantown, Pkwy, Cordova, TN. I ordered clothing online and when the items arrived, two of them (a sweater and a hoodie) with the security tags still on them. I contacted my local Dick's and they sent out a maintenance tech to my place of employment to remove the security tags. Unfortunately the maintenance tech was unable to remove the tags. To resolve my problem

General profile image

Stibbs - 6 d 12 h ago

0

These reviews are disheartening , I came to corporate ,thinking they would want to hear that not only are the store employees (not all of them ,but 80 percent) very rude, unhelpful, but their manager who plays like he is concerned proved to be as bad as his employees to the tune of some really scandalous shit. Not much money we are talking 25 bucks here folks but it's the principal , and they don't give a shit. I'm not going into details it's irrelevant however be it known there is a store in southern California somewhere in or around the San Fernando valley, that isn't worth stepping foot into . I will never go into another dicks sporting goods as long as I live nor will my friends. All together they are losing at least 30 k a year in lost business from us alone . Oh well big 5 and others will gladly take our business . Buyers beware

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Matthew Starc - 17 d 11 h ago

3

I went into the Florence mal Ky to pick up my granddaughters bike when I arrived they brought me out a bike that looked like it had been used. They put it at the door and told me it was there. When I went to leave I notice that the tires that were to be white were Soiled. Dick's..headquarters,,,,,+1_855-4.8.5.O4.O7 Dick's..headquarters,,,,,+1_855-4.8.5.O4.O7 Dick's..headquarters,,,,,+1_855-4.8.5.O4.O7 Dick's..headquarters,,,,,+1_855-4.8.5.O4.O7 Dick's..headquarters,,,,,+1_855-4.8.5.O4.O7 Dick's..headquarters,,,,,+1_855-4.8.5.O4.O7 Dick's..headquarters,,,,,+1_855-4.8.5.O4.O7 Dick's..headquarters,,,,,+1_855-4.8.5.O4.O7 Dick's..headquarters,,,,,+1_855-4.8.5.O4.O7 Dick's..headquarters,,,,,+1_855-4.8.5.O4.O7 Dick's..headquarters,,,,,+1_855-4.8.5.O4.O7 Dick's..headquarters,,,,,+1_855-4.8.5.O4.O7 Dick's..headquarters,,,,,+1_855-4.8.5.O4.O7 Dick's..headquarters,,,,,+1_855-4.8.5.O4.O7 Dick's..headquarters,,,,,+1_855-4.8.5.O4.O7 Dick's..headquarters,,,,,+1_855-4.8.5.O4.O7 Dick's..headquarters,,,,,+1_855-4.8.5.O4.O7 Dick's..headquarters,,,,,+1_855-4.8.5.O4.O7

Flagged for review. 
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Tere pyar m - 17 d ago

hecking out I paid with five 20 dollar bills. The cashier even puts in her register that I paid 100 dollars. Then hands me my change. She said I only gave her 80 dollars. I am extremely disappointed with todays experience

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Files Joe - 16 d 11 h ago

Started Christmas shopping early. Absolute terribly customer service . I shop there regularly and this will be the last time. Will take my business to Salisbury. Called corporate to make a complaint, no answer. . Badk bus

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Files Joe - 16 d 11 h ago

Started Christmas shopping early. Absolute terribly customer service . I shop there regularly and this will be the last time. Will take my business to Salisbury. Called corporate to make a complaint, no answer. . Badk bus

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Files Joe - 16 d 11 h ago

Started Christmas shopping early. Absolute terribly customer service . I shop there regularly and this will be the last time. Will take my business tmmmo Salisbury. Called corporate to make a complaint, no answer. . Badk bus

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Nick Knoght - 15 d 9 h ago

4

I paid with five 20 dollar bills. The cashier even puts in her register that I paid 100 dollars. Then hands me my change. She said I only gave her 80 dollars. I am extremely disappointed with todays experience

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Efren - 13 d 19 s ago

4

went to black Friday sale at dicks.And i had a terrible experience at the store in Matthews .They had a sign that clearly stated door buster sale hood and pant 24.98.We i went to pay they said not the sales price.I even ask a sales associate before going to the register and he yes its for both.We they call the manager over he looked at the sign and try to give me a sorry explanation for the sign.He even told me they couldn't sell it for that because they don't set the prices which still i didn't understand what has do the sign .The manager didn't even wanted to address me on the topic,never go to dicks a

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Employee - 9 d 12 h ago

3

Employees only get paid measley $13 an hour, how about you come up off your high horse and see if you can survive off of 13 an hour, instead how about yall price match these other call centers and pay 15+ like they do, people only come here for experience and leave to go work for a 16 an hour call center, value your employees as much as you value your customer

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Anonymous - 7 d 5 h ago

I'm aware of a Wisconsin location that starts their employees at $10

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Dormes - 9 d 5 h ago

4

5 pairs of Field & Stream Nordic Cabin socks. The online description said that I would receive one pair for each pair that I ordered. I only received the 5 pair that I ordered. The customer service rep was insulting and replied with a memorized line about the policy. Obviously misleading advertising as he said

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Unique Palson - 8 d 11 h ago

3

The manerger sucks. Dont no his name but works in the morning in humble store he treats his employees like shit im tired of

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Chris - 9 d ago

The manerger sucks. Dont no his name but works in the morning in humble store he treats his employees like shit im tired of it

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Catherine Domres - 9 d 5 h ago

1

I ordered 5 pairs of Field & Stream Nordic Cabin socks. The online description said that I would receive one pair for each pair that I ordered. I only received the 5 pair that I ordered. The customer service rep was insulting and replied with a memorized line about the policy. Obviously misleading advertising as he said that I had to order two pair of identical socks to get a pair free. Argued that it was a discount. I will not be ordering from Dick's in the future.

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Employee - 9 d 17 h ago

0

Employees only get paid measley $13 an hour, how about you come up off your high horse and see if you can survive off of 13 an hour, instead how about yall price match these other call centers and pay 15+ like they do, people only come here for experience and leave to go work for a 16 an hour call center, value your employees as much as you value your customers

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