Information, reviews and public commentary for US companies

 

Dick's Sporting Goods

Rating
2.579866
Web
http://www.dickssportinggoods.com
Address
345 Court St.
Coraopolis, PA
15108
Contact
Edward Stack
Role
Chairman and CEO
Phone
(724) 273-3400
Fax
(724) 227-1902
Twitter IDs
@DICKS
General profile image

meone. I was speaking to a young lady whom at this time still will not give me her name. She was rude and obnoxious. During these times customer service is important. I would say she failed. She came back to the phones to let me know that my wait time for a supervisor would be 30--35 minutes. I asked for her name again, and she ignored me and put me on hold again. I really hope that this Dick's Sporting Goods^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Dick's Sporting Goods^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 Dick's Sporting Goods^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Dick's Sporting Goods^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 - 31 d 10 h ago

meone. I was speaking to a young lady whom at this time still will not give me her name. She was rude and obnoxious. During these times customer service is important. I would say she failed. She came back to the phones to let me know that my wait time for a supervisor would be 30--35 minutes. I asked for her name again, and she ignored me and put me on hold again. I really hope that this

.,, ., .. ,

General profile image

Anonymous - 28 d 9 h ago

the Omaha Westroads Mall location and was handcuffed because she "looked like" a shoplifter. She is African American and as you know innocent African American people are being killed,,m ,m,m ,m m, ,m m,

General profile image

Anonymous - 28 d 9 h ago

stroads Mall location and was handcuffed because she "looked like" a shoplifter. She is African American and as you know innocent African American people are being killed... this could have been handled another way. I am scared to think of the "what if's" that could have gone down at this location. I am very disappointed in your management and staff and hope that there canl,m ,m ,m ,m,m , m ,m

General profile image

Anonymous - 23 d 8 h ago

Placed an order with your company pursuant to an email I received that the items where in stock. I processed the purchase transaction and was given a delivery date that came and went. After contacting your company, I was told the items were being mailed the next day and I would receive them in 2 days. After the second receive date passed, contacted you again and was told, we don't know where the items are and the matter was escalated, and someone would contact me within 24 hours. Never happened. Called again and told the items no longer in stock. What a bunch of lies. Will never do business with Dick's Sporting Goods again...,.,.,.,

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Anonymous - 22 d 9 h ago

The WORST!!! First time I buy from Dick's sporting goods and it will be the LAST. I bought my son a trampoline and I only received the frame. It's missing EVERYTHING. I've been calling them since yesterday and today I was finally able to speak with a representative who didn't know anything and said she was going to forward the information to management. Now I have to wait until n.. , ., , , . ., . . . , . . ., ., ., ., ., . . . .,

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Anonymous - 12 d ago

s Leawood location apparently these younger African american kids look like they were stealing but they didn't at all and i think they were being racially profiled by manager and he called police and the police searched the car and did not find anything and completely violated these kids rights! unbelievable... DICKS SHOULD REALLY PAY FOR PRIVATE SECURITY., ., ., ., ., . ,

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Anonymous - 11 d 10 h ago

as no reason to call the police and make a report I never would have believed that a Dick's store would allow this Behavior to continue that store has been plastered all over Facebook and the manager in question with such a coward that he wouldn't let his picture be taken and wouldn't talk to anybody else about it he thought it was a humorous and ridiculous situation the pedophile is a regular Shopper there and he told his employees that they did not call the police on their customers what a shameful and disrespectful person I used to think that that store was a respe

General profile image

Anonymous - 9 d 9 h ago

I'm having trouble understanding what curbside pickup really means . You web site says item will be ready withing an hour or two for pick up curbside . Your website is quick to take my money and promise me curbside pick up same day . But after hours of waiting no email confirmation for pick up was sent . When contacted the store in Wayne NJ was told that curbside pickup takes 3 days . Are you kidding me why lie ,;,;,,;,;;,;

General profile image

Anonymous - 9 d 9 h ago

hat curbside pickup really means . You web site says item will be ready withing an hour or two for pick up curbside . Your website is quick to take my money and promise me curbside pick up same day . But after hours of waiting no email confirmation for pick up was sent . When contacted the store in Wayne NJ was told that curbside pickup takes 3 days . Are you kidding me why lie to your customers why not just let them know the truth . Best buys curbside pickup is always ready same day . Your website should be reconfigured so your customers are not being lied.,.,.,.,.,';';'';

General profile image

Anonymous - 4 d 22 h ago

ustomer service possible. Not their in store personnel but the back room CS department and others just don't give a crap. It is reflected in the companies lack of respect for the customer. Starts at the to.., .,., ., ., ., .,

General profile image

Anonymous - 2 d 8 h ago

ustomer in Morgantown Wv and a Manager name Holly jump on the cashier for asking her a question! She called him dumb, stupid, and he should know this crap by now! He looked like he was going to cry. There were a lot of people in the store that heard this! I was so mad I just left! There is a right place to confront a sales employee. She was a nasty person! Disappoi.,.,.,

General profile image

Anonymous - 2 d 8 h ago

mer in Morgantown Wv and a Manager name Holly jump on the cashier for asking her a question! She called him dumb, stupid, and he should know this crap by now! He looked like he was going to cry. There were a lot of people in the store that heard this! I was so mad I just left! There is a right place to confront a sales employee. She was a nasty person! Disappointe/'.'.'.'.'.'.'.'.'.'.

General profile image

Anonymous - 1 d 2 h ago

nquiry into why a bike I ordered was not lowered to the price the woman on the phone quoted me. She said the bike would be $300 plus tax. The woman I talked to finally said she couldn't chan. ., .,., . ,.,

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Anonymous - 11 h 23 m ago

., mask no shop policy is all BS. Look outside at all the protesters and rioters...those of us who want to pay for our merchandise should be allowed to chose how we.,.,.,.,.,

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Roseann - 16 h ago

0

Sorry Dick's the no mask no shop policy is all BS. Look outside at all the protesters and rioters...those of us who want to pay for our merchandise should be allowed to chose how we do so.

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Dave C - 17 h 21 m ago

2

Yeah. So about that bullshit mask policy...... nope. You morons screwed yourselves when you stopped selling firearms to coddle the leftist morons. Now you're at it again with the mask B.S. it's going to be fun watching your stores close one by one. I'll find somewhere else to shop.

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Anonymous - 20 h 16 m ago

Really you require a mask when it's not the law guess what f*** you and your store your losing a lot of business shame on you..

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Stephenszudy01@gmail.com - 1 d 28 m ago

Fuck your mask

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Ron - 1 d ago

Have to wear a mask??? FUCK YOU. Going elsewhere

General profile image

meone. I was speaking to a young lady whom at this time still will not give me her name. She was rude and obnoxious. During these times customer service is important. I would say she failed. She came back to the phones to let me know that my wait time for a supervisor would be 30--35 minutes. I asked for her name again, and she ignored me and put me on hold again. I really hope that this Dick's Sporting Goods^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Dick's Sporting Goods^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 Dick's Sporting Goods^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Dick's Sporting Goods^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 - 31 d 10 h ago

meone. I was speaking to a young lady whom at this time still will not give me her name. She was rude and obnoxious. During these times customer service is important. I would say she failed. She came back to the phones to let me know that my wait time for a supervisor would be 30--35 minutes. I asked for her name again, and she ignored me and put me on hold again. I really hope that this

.,, ., .. ,

General profile image

Anonymous - 28 d 9 h ago

the Omaha Westroads Mall location and was handcuffed because she "looked like" a shoplifter. She is African American and as you know innocent African American people are being killed,,m ,m,m ,m m, ,m m,

General profile image

Anonymous - 28 d 9 h ago

stroads Mall location and was handcuffed because she "looked like" a shoplifter. She is African American and as you know innocent African American people are being killed... this could have been handled another way. I am scared to think of the "what if's" that could have gone down at this location. I am very disappointed in your management and staff and hope that there canl,m ,m ,m ,m,m , m ,m

General profile image

Anonymous - 23 d 8 h ago

Placed an order with your company pursuant to an email I received that the items where in stock. I processed the purchase transaction and was given a delivery date that came and went. After contacting your company, I was told the items were being mailed the next day and I would receive them in 2 days. After the second receive date passed, contacted you again and was told, we don't know where the items are and the matter was escalated, and someone would contact me within 24 hours. Never happened. Called again and told the items no longer in stock. What a bunch of lies. Will never do business with Dick's Sporting Goods again...,.,.,.,

General profile image

Anonymous - 22 d 9 h ago

The WORST!!! First time I buy from Dick's sporting goods and it will be the LAST. I bought my son a trampoline and I only received the frame. It's missing EVERYTHING. I've been calling them since yesterday and today I was finally able to speak with a representative who didn't know anything and said she was going to forward the information to management. Now I have to wait until n.. , ., , , . ., . . . , . . ., ., ., ., ., . . . .,

General profile image

Anonymous - 12 d ago

s Leawood location apparently these younger African american kids look like they were stealing but they didn't at all and i think they were being racially profiled by manager and he called police and the police searched the car and did not find anything and completely violated these kids rights! unbelievable... DICKS SHOULD REALLY PAY FOR PRIVATE SECURITY., ., ., ., ., . ,

General profile image

Anonymous - 11 d 10 h ago

as no reason to call the police and make a report I never would have believed that a Dick's store would allow this Behavior to continue that store has been plastered all over Facebook and the manager in question with such a coward that he wouldn't let his picture be taken and wouldn't talk to anybody else about it he thought it was a humorous and ridiculous situation the pedophile is a regular Shopper there and he told his employees that they did not call the police on their customers what a shameful and disrespectful person I used to think that that store was a respe

General profile image

Anonymous - 9 d 9 h ago

I'm having trouble understanding what curbside pickup really means . You web site says item will be ready withing an hour or two for pick up curbside . Your website is quick to take my money and promise me curbside pick up same day . But after hours of waiting no email confirmation for pick up was sent . When contacted the store in Wayne NJ was told that curbside pickup takes 3 days . Are you kidding me why lie ,;,;,,;,;;,;

General profile image

Anonymous - 9 d 9 h ago

hat curbside pickup really means . You web site says item will be ready withing an hour or two for pick up curbside . Your website is quick to take my money and promise me curbside pick up same day . But after hours of waiting no email confirmation for pick up was sent . When contacted the store in Wayne NJ was told that curbside pickup takes 3 days . Are you kidding me why lie to your customers why not just let them know the truth . Best buys curbside pickup is always ready same day . Your website should be reconfigured so your customers are not being lied.,.,.,.,.,';';'';

General profile image

Anonymous - 4 d 22 h ago

ustomer service possible. Not their in store personnel but the back room CS department and others just don't give a crap. It is reflected in the companies lack of respect for the customer. Starts at the to.., .,., ., ., ., .,

General profile image

Anonymous - 2 d 8 h ago

ustomer in Morgantown Wv and a Manager name Holly jump on the cashier for asking her a question! She called him dumb, stupid, and he should know this crap by now! He looked like he was going to cry. There were a lot of people in the store that heard this! I was so mad I just left! There is a right place to confront a sales employee. She was a nasty person! Disappoi.,.,.,

General profile image

Anonymous - 2 d 8 h ago

mer in Morgantown Wv and a Manager name Holly jump on the cashier for asking her a question! She called him dumb, stupid, and he should know this crap by now! He looked like he was going to cry. There were a lot of people in the store that heard this! I was so mad I just left! There is a right place to confront a sales employee. She was a nasty person! Disappointe/'.'.'.'.'.'.'.'.'.'.

General profile image

Anonymous - 1 d 2 h ago

nquiry into why a bike I ordered was not lowered to the price the woman on the phone quoted me. She said the bike would be $300 plus tax. The woman I talked to finally said she couldn't chan. ., .,., . ,.,

General profile image

Anonymous - 11 h 23 m ago

., mask no shop policy is all BS. Look outside at all the protesters and rioters...those of us who want to pay for our merchandise should be allowed to chose how we.,.,.,.,.,

General profile image

Paul Corbran - 1 d ago

0

Not pleased with response to an inquiry into why a bike I ordered was not lowered to the price the woman on the phone quoted me. She said the bike would be $300 plus tax. The woman I talked to finally said she couldn't change anything. I just received the bill and wasn't very pleased at all.

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PJ - 2 d 18 h ago

0

I was a customer in Morgantown Wv and a Manager name Holly jump on the cashier for asking her a question! She called him dumb, stupid, and he should know this crap by now! He looked like he was going to cry. There were a lot of people in the store that heard this! I was so mad I just left! There is a right place to confront a sales employee. She was a nasty person! Disappointed

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Gary - 4 d ago

1

This company offers the very worst customer service possible. Not their in store personnel but the back room CS department and others just don't give a crap. It is reflected in the companies lack of respect for the customer. Starts at the top and trickles down.

General profile image

meone. I was speaking to a young lady whom at this time still will not give me her name. She was rude and obnoxious. During these times customer service is important. I would say she failed. She came back to the phones to let me know that my wait time for a supervisor would be 30--35 minutes. I asked for her name again, and she ignored me and put me on hold again. I really hope that this Dick's Sporting Goods^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Dick's Sporting Goods^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 Dick's Sporting Goods^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Dick's Sporting Goods^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 - 31 d 10 h ago

meone. I was speaking to a young lady whom at this time still will not give me her name. She was rude and obnoxious. During these times customer service is important. I would say she failed. She came back to the phones to let me know that my wait time for a supervisor would be 30--35 minutes. I asked for her name again, and she ignored me and put me on hold again. I really hope that this

.,, ., .. ,

General profile image

Anonymous - 28 d 9 h ago

the Omaha Westroads Mall location and was handcuffed because she "looked like" a shoplifter. She is African American and as you know innocent African American people are being killed,,m ,m,m ,m m, ,m m,

General profile image

Anonymous - 28 d 9 h ago

stroads Mall location and was handcuffed because she "looked like" a shoplifter. She is African American and as you know innocent African American people are being killed... this could have been handled another way. I am scared to think of the "what if's" that could have gone down at this location. I am very disappointed in your management and staff and hope that there canl,m ,m ,m ,m,m , m ,m

General profile image

Anonymous - 23 d 8 h ago

Placed an order with your company pursuant to an email I received that the items where in stock. I processed the purchase transaction and was given a delivery date that came and went. After contacting your company, I was told the items were being mailed the next day and I would receive them in 2 days. After the second receive date passed, contacted you again and was told, we don't know where the items are and the matter was escalated, and someone would contact me within 24 hours. Never happened. Called again and told the items no longer in stock. What a bunch of lies. Will never do business with Dick's Sporting Goods again...,.,.,.,

General profile image

Anonymous - 22 d 9 h ago

The WORST!!! First time I buy from Dick's sporting goods and it will be the LAST. I bought my son a trampoline and I only received the frame. It's missing EVERYTHING. I've been calling them since yesterday and today I was finally able to speak with a representative who didn't know anything and said she was going to forward the information to management. Now I have to wait until n.. , ., , , . ., . . . , . . ., ., ., ., ., . . . .,

General profile image

Anonymous - 12 d ago

s Leawood location apparently these younger African american kids look like they were stealing but they didn't at all and i think they were being racially profiled by manager and he called police and the police searched the car and did not find anything and completely violated these kids rights! unbelievable... DICKS SHOULD REALLY PAY FOR PRIVATE SECURITY., ., ., ., ., . ,

General profile image

Anonymous - 11 d 10 h ago

as no reason to call the police and make a report I never would have believed that a Dick's store would allow this Behavior to continue that store has been plastered all over Facebook and the manager in question with such a coward that he wouldn't let his picture be taken and wouldn't talk to anybody else about it he thought it was a humorous and ridiculous situation the pedophile is a regular Shopper there and he told his employees that they did not call the police on their customers what a shameful and disrespectful person I used to think that that store was a respe

General profile image

Anonymous - 9 d 9 h ago

I'm having trouble understanding what curbside pickup really means . You web site says item will be ready withing an hour or two for pick up curbside . Your website is quick to take my money and promise me curbside pick up same day . But after hours of waiting no email confirmation for pick up was sent . When contacted the store in Wayne NJ was told that curbside pickup takes 3 days . Are you kidding me why lie ,;,;,,;,;;,;

General profile image

Anonymous - 9 d 9 h ago

hat curbside pickup really means . You web site says item will be ready withing an hour or two for pick up curbside . Your website is quick to take my money and promise me curbside pick up same day . But after hours of waiting no email confirmation for pick up was sent . When contacted the store in Wayne NJ was told that curbside pickup takes 3 days . Are you kidding me why lie to your customers why not just let them know the truth . Best buys curbside pickup is always ready same day . Your website should be reconfigured so your customers are not being lied.,.,.,.,.,';';'';

General profile image

Anonymous - 4 d 22 h ago

ustomer service possible. Not their in store personnel but the back room CS department and others just don't give a crap. It is reflected in the companies lack of respect for the customer. Starts at the to.., .,., ., ., ., .,

General profile image

Anonymous - 2 d 8 h ago

ustomer in Morgantown Wv and a Manager name Holly jump on the cashier for asking her a question! She called him dumb, stupid, and he should know this crap by now! He looked like he was going to cry. There were a lot of people in the store that heard this! I was so mad I just left! There is a right place to confront a sales employee. She was a nasty person! Disappoi.,.,.,

General profile image

Anonymous - 2 d 8 h ago

mer in Morgantown Wv and a Manager name Holly jump on the cashier for asking her a question! She called him dumb, stupid, and he should know this crap by now! He looked like he was going to cry. There were a lot of people in the store that heard this! I was so mad I just left! There is a right place to confront a sales employee. She was a nasty person! Disappointe/'.'.'.'.'.'.'.'.'.'.

General profile image

Anonymous - 1 d 2 h ago

nquiry into why a bike I ordered was not lowered to the price the woman on the phone quoted me. She said the bike would be $300 plus tax. The woman I talked to finally said she couldn't chan. ., .,., . ,.,

General profile image

Anonymous - 11 h 23 m ago

., mask no shop policy is all BS. Look outside at all the protesters and rioters...those of us who want to pay for our merchandise should be allowed to chose how we.,.,.,.,.,

General profile image

plthug1 - 10 d 21 h ago

0

I'm having trouble understanding what curbside pickup really means . You web site says item will be ready withing an hour or two for pick up curbside . Your website is quick to take my money and promise me curbside pick up same day . But after hours of waiting no email confirmation for pick up was sent . When contacted the store in Wayne NJ was told that curbside pickup takes 3 days . Are you kidding me why lie to your customers why not just let them know the truth . Best buys curbside pickup is always ready same day . Your website should be reconfigured so your customers are not being lied to i will never shop at dics again .

General profile image

johnny - 11 d 13 h ago

so I wanna buy some shoes online and get them shipped but it keeps saying that the shoes are not available for shipping or curbside pickup at my local store so why can't I purchase them and get them shipped from the site it self please contact me (hidden)

General profile image

Cindy - 12 d ago

0

This is a sporting goods store that support health and fitness and you can't buy weights?

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