Information, reviews and public commentary for US companies

 

Dick's Sporting Goods

Rating
2.699455
Web
http://www.dickssportinggoods.com
Address
345 Court St.
Coraopolis, PA
15108
Contact
Edward Stack
Role
Chairman and CEO
Phone
(724) 273-3400
Fax
(724) 227-1902
Twitter IDs
@DICKS
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Martha Haight - 4 d 7 h ago

5

We took our bike to be repaired at dicks sporting goods at 8217 Laguna Blvd. Yesterday October 17 the repair person was there but he was moving stuff around. He Was supposed to call us let us know how much it was going to cost. Never received a phone. Today we were around the neighborhood figured we stop by just get quote for fixing the flat. First person we spoke to didn't know the prices so asked for Manager spoke Bronson he rude and really snarky. We took our bike back. We will never shop at dicks sporting goods.

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JH - 10 d 5 h ago

0

I went to buy ammo at the Dicks store in Paramus Nj and they don't have any store qualified people tp sell guns or ammo . They think they might have someone tomorrow but they are not sure. Why aren't all store mgrs qualified to sell anything that Dicks has in inventory. Great comld care that his company just lost a couple hundred dollar sale pany on its way down the toilet. Oh and they will not give raincheck when it is there error that didn't allow you to make a purchase. When you call Dicks in PA they just BS you and have the operator take your complaint with no call back from someone who should care that they just lost a couple hundred dollar sale . Keep up the good work.

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Anonymous - 14 d 47 s ago

1

October 8, 2018 approx. 830 pm. Improve?! Allan the store manager with his hands in his pockets, then leaning on a counter then playing on his phone then finally showing a customer how to use his gift card had 2 out of 8 cash registers open with two customers returning and complaining about something and look at your store cameras about 20 people waiting in line. When I approached the store manager to ask him why is he not at the cash register he plainly ignored me in front of another customer and apologized to him about me asking a question.

This is absolutely rude and is the epidemy of "I don't care! " this is how your store represents sitself and their goods. I paid over 185 dollars in merchandise that night only and for last time ever because tomorrow is my husbands birthday and I was there with my daughter. Otherwise I would have not spend a penny in this store. I will make sure that every media, internet site etc etc will read about my experience and how disgraceful dicks store employs plain dumb aholes DICKS

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Anonymous - 14 d ago

0

October 8, 2018 approx. 830 pm. Improve?! Allan the store manager with his hands in his pockets, then leaning on a counter then playing on his phone then finally showing a customer how to use his gift card had 2 out of 8 cash registers open with two customers returning and complaining about something and look at your store cameras about 20 people waiting in line. When I approached the store manager to ask him why is he not at the sch register he plainly ignored me in front of another customer and apologized to him about me asking a question.

This is absolutely rude and is the epidemybof "I don't care! " this is how your store represents sitself and their goods. I paid over 185 dollars in merchandise that night only and for last time ever because tooorrow is my husbands birthday and I was there with my daughter. Otherwise I would have not spend a penny on this store. I will make sure that every media, internet site etc etc will read about my experience and how disgraceful dicks store employs plain dumb aholes.

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Bob K - 16 d 30 m ago

Finally we have another justice on the Supreme Court that could rule on keeping gun rights intact, especially for young adults. I am hopeful that the discrimination against 18 to 21 year olds by Dicks and several states will be ruled unconstitutional.

The second amendment was described as the "orphan constitutional amendment" by Justice Thomas. He wrote the lower courts are "failing to protect the Second Amendment to the same extent that they protect other constitutional rights."

It's past time these bad lower court decisions are brought up to and challenged in the Supreme Court.

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Anonymous - 17 d 9 h ago

I would like to say that i have only been to Dick's Sporting Goods a handful of times but this last time I went in there makes me never want to go back to the store again I heard the lady on the intercom telling everybody in the store to watch me like I was going to steal something... That was on a monday and its now Friday.. I'm calling corporate to complain because my friend went back in there to buy the shoes that she didn't get the day before and that's what she told me that the same girl who accuse me of being a thief pretty much was being rude to her that chick needs to quit working there obviously or get out of retail.. Im a single mother I had my son with me who's not even 2 yet and he kept standing up in the cart.. First off i was busy making sure my son didn't fall out of the cart because their straps didn't even work on the cart and secondly when would I have time to steal something when I'm trying to keep my son from trashing your little shoe section because that's what he was doing I should have just let him do it

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Anonymous - 19 d 5 h ago

A manager name James Babb was very unprofessional. He is very rude, does his job tacky, and approached a minor and threw the minor out if the store for no reason at all. There were witness and stated James Babb was having a bad day. I am the mother if the minor who he harassed and was rude too. Understand... Anyone who disrespects my child is as good as dirt!!!!! So that he is.. This is not over. I demand he gets fired and our attorney is aware of this. Now and days, the wrong thing to do is to behave like this!!!

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'Former' Customer - 34 d 9 h ago

1

I bought a pair of golf shoes yesterday at Dick's. When I checked out, the cashier (my only contact at the store that day) never greeted me, never said anything to me other than "do you have one of our cards?" and "do you want a bag for this?". No thank you, no come again. It's like I wasn't there. I checked around and found the same brand and style of shoe at another store and at the same price, so I purchased them there this morning. I took the original pair back to Dick's for a refund. Wouldn't you know it - I waited at the "service" desk for about 10 minutes as clerks walked all around me. Finally, I asked one of the people if anyone was working the service desk. He found a woman who walked over, followed by two men and they stood and engaged in conversation while I was, again, left waiting. Finally, the woman told me that I would have to go to register 4 for a return. Cold as a cucumber. This is not the first time this has happened - so I've learned my lesson. Dick's doesn't like my money, I'm just an old man wandering around in their store, so I won't bother them any more. I'm old enough to remember when Sears was a booming business, their stock was good and their employees were customer focused. You see where they are today after they let their customers down.

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Snapshot - 22 d 3 h ago

Many times when i worked at Dicks i heard customers being told no refund because of many reasons, saw some very mad customers leaving store.

Found out that Dicks hold their managers to keep refunds really low, and trust me my store tried everything to not give out refunds.

I worked in Lodge and did not deal with clothing or shoes, but what i did sell i told all my customers to make sure they had items in good condition, and keep your sale ticket and read the fine print on it's back i did not want them to ever think was someone who had taken advantage of them.

And i never told any of my friends to shop at Dicks and feel i had good reason to tell them that i later quit Dicks.

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sshen_97@yahoo.com - 32 d 6 h ago

This happened to a friend of mine yesterday. He posted this last night. So sad.

News Flash all you doubters of facts

I purchased a back pack at a shoe store in the Henderson mall.

I carried it through Dicks to get to my car. At the exit I was yelled to stop. I ask why? Kid at register told me someone called him and said they didn't see me enter with a back pack. Letting me know I was profiled from the start.

Another person showed up and said do you have a receipt for that? I ask him did you see me steal it? He said no, I said then what's the problem ? He replied I didn't see you come in with it. I said so what. What are you saying? I just need to see you receipt I told him no and to never ever walk up on me like that again. This done in front of at least 10 customers. I explained the law to him and then I told him a lot of customers have just walk through with bags and merchandise from other places why did you not stop them? No answer . But I bet you can guess. It happens all the time. After he expressed himself still insinuating that I stole it. A blonde lady yells he's just doing his job.I politely said to her no that's not his job and it's illegal. After clearing up this embarrassing moment I told him to look at me...not that I have to, but here's my receipt don't ever do this again. I have a friend that works in the corporate office for Dicks. They will be hearing from me. #justwannalive

#blackpeace #allmylife

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Karl - 29 d 10 h ago

We already know that Dick's has abandoned our second ammendment Constitutional rights to appease liberals. That's disgusting enough, but based on the excellent comment from sshen_97, we now know that they are also a bunch of filthy racial profilers. Yet another good reason to purchase your sporting goods elsewhere!!!!

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Snapshot - 22 d 4 h ago

I worked at Dicks and i know they are always fearing shrinkage, what happened to you is not uncommon their asset protection team tell people to confront anyone they think has taken something.

I have never seen this at Walmart or at Academy and trust me they lose a lot of stuff.

Dicks don't trust their employees everyone leaving is told to stand in front where they are on video, and must have a manager check them before leaving the store.

The asset protection team lady told me we have everyone customers and employees on video 24/7 and we are always reviewing everything sure made me feel good hearing how much they trust their employees....NOT GOOD at ALL.

I hated how i was treated when i worked there and today i will not even enter a Dicks store.

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Jane - 25 d ago

0

I would really like to speak to someone high up in dicks corporate office on a serious matter about your Beaver Creek Ohio store...sad to know your management there are really in the wrong profession...Jane 260_350_2887...This is serious and I will take it to the news stations. Thanks

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Snapshot - 22 d 4 h ago

Write a letter to them i did and a lady from their Corp. office called me, we spoke for around 45 minuets, not sure it will really make any changes in the store i worked in and i really think their Corp. Managers could care less how anything is done except keeping high sales and high profit.

Bass Pro and Academy have a lot more great items in their stores and a lot better prices.

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Tom Teixeira - 25 d 10 h ago

5

Hello, I am a Sergeant in the U.S. Army. I am also an ambassador for Fitzgerald Fishing. I've noticed through in store and online browsing that Dick's Sporting Goods has a decent selection of fishing equipment, but it could be better. Fitzgerald Fishing offers a high quality product whether it's terminal tackle, line, lures, and most of all their rods and reels. I would personally love to be able to buy Fitzgerald rods and reels from Dick's Sporting Goods. If it's money your worried about that's okay because Fitzgerald has a line of Fishing rods that are very affordable to the weekend angler. Their Vursa series of rods are very dependable, sensitive enough to feel even the slightest bite, strong enough to pull fish out of the heaviest of cover, and light enough that you won't fatigue. Give them a try you won't regret the decision. Let Fitzgerald know that you heard it from me.

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Anonymous - 26 d 9 h ago

5

I have worked for DICKS in Grove City Ohio for going on 3 years. One of our assistant managers Rachel McKever just transferred to the Dublin Ohio store. I just wanted to say that I hated seeing her leave our store ,but I understand how business works. I worked with Rachel for almost 2 1/2 years and even though I consider her a friend, she has become a very good manager in her time with DICKS. I retired from the West Virginia Dept. Of Transportation as a Traffic Service Supervisor after 40 years of employment. Since working for DICKS I have seen a lot of poor work ethics from younger people, but Rachel takes her job very seriously. She is very knowledgeable about her job. She's great with the customers, and is very good with her employees. She treats everyone with respect and kindness, but it not a bit hesitant in putting her foot down when necessary. I'm sure not many employees comment on their superiors, but I just wanted to voice my opinion on Rachel. She will definitely be missed at our store, but I'm sure you will see good things from her at her new location. One other comment that I would like ed to make is that I would really like to see the employees get the opportunity to voice their opinions on their managers because we've had managers in the past that have not shown much interest in the store or their employees, but i feel very fortunate in the management that we have now . Thank you for the opportunity to voice my opinion.

Joseph (Andy) Miller

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Bob K - 32 d 7 h ago

Make no mistake about it. Dicks CEO mr Stack could care less about out rights under the constitution; especially for young adults who can't purchase any gun from dicks. Simple age discrimination for an age class we send to fight for our freedom. But Dicks just can't trust them !

"The strongest reason for the people to retain the right to keep and bear arms is, as a last resort, to protect themselves against tyranny in government." "I predict future happiness for Americans if they can prevent the government from wasting the labors of the people under the pretense of taking care of them." Thomas Jefferson

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Make the rich richer again - 27 d ago

America is about money not ideology you clowns. Still dont get it.

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Marc - 29 d ago

3

Your Dicks store in staten island N.Y. sucks... The selection there is minimal, I went in today to buy work boots and couldn't find the one I wanted. I did ask the rep that was there and I was told " I never know when the store is going to get things , it could take a few days or a month". He did suggest to order them online , which is cool however I needed them now. ( composite to work boots)

I know this store doesn't sell firearms which I guess is fine , but should there be some other things there. Ex: rifle slings, scopes , targets, cleaning kites etc. Having these products here would be easier for others that do hunt or for those that go to the range.

I've been to your other stores in PA , Long island and N.J and they are big and have everything a kid /adult needs and wants...I strongly beleave that this store in Staten island needs to be revamped, until then there's no reason to shop here my as well go to Modells...and that store sucks too.

I'm giving this store a rating of 3 for the products they do have , 5 for customer service, 5 for cleanliness .

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Colin Kaepernick - 46 d 14 h ago

0

Dear Dicks Sporting Goods.....Colin Kaepernick probably does not even knows who Steve Prefountaine is.. Steve Prefountaine was the greatest runner in American. He unfortunately was in the 1973 Olympics and died soon there after Steve was a great American and a great athlete . Colin Kaepernick could not even hold Steve Prefountaine's shoes. Dear Dicks Sporting Goods and other Nike Retainers. As long as you stand for Colin Kaeperick, keep a close eye on your retail sales and and your stock prices.

A Group of good Americans

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Fight for the right - 46 d 11 h ago

Colin Kap is a true American. God bless him for the courage to speak out. It used to be what made this country great before we started drinking orange kool aid!

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Exactly! - 41 d 5 h ago

Exactly!!

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Prefontaine - 40 d 10 h ago

4

It's spelled Prefontaine, you liberal dipshit.

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Anonymous - 31 d 8 h ago

I love kappy. Protect freedom of speech.

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Get over it! - 30 d 22 h ago

SHUT UP!!! why don't you worry about yourself and if you are making enough money to care for yourself. Clearly you should invest in som therapy if you let something so simple affect you. Geez!!!!!!

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