Information, reviews and public commentary for US companies


Dillard's Inc

1600 Cantrell Rd
Little Rock, AR
William T Dillard Ii
(501) 376-5200
(501) 376-5917
Annual Sales Est
SIC Code
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vry unhappy zona rosa dillards customer - 1 d 16 h ago


Had horrible experience had Dillards at ZOna Rosa in Kansas City, I bought a bottle of cologne from the same sales person that normally assists me. After 3 or for months maybe I used half to a third of the bottle it would not spray out anymore.and for spending 90 bucks I took it back to the Dillards at Zona Rosa and clerk at counter said she could not take back because i had no receipt. who keeps cologne receiot 3 months after you buy it. I got general manager involved he was very inappropriate. told me i had to give him all my credit card numbers to see where transaction was, I have 5 or 6 cards I use not sure which i did on that transaction. The sales rep would remember me buying it because i am there often and he said that didnt matter. He was awful , should never be allowed to talk to customers. I will never shop at Dillards again nor will my family , never been treated so poorly and roodly . He cold of returned it and given me another bottle and got credit from supplier. He doesn't know the business and needs to be in a positon where he never talks to a customer

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Christine - 58 d 13 h ago


Went into Dillard's children department to buy my Great Grandson a birthday gift and hanging on the wall behind the checkout counter were several shirts that had written on it True Religion written on front and in the middle of the shirts was one that had a picture of buddha with true religion above the picture. I told the clerk I was very offended by this and she ask why. I told her there was only one true religion and that was the living God who sent his son Jesus to die for us. As a christian believer I am very hurt to see this in the children's department. This line of clothing should be removed and I will not buy anything at Dillard's again. Let me say I have always love this store and their clothing and home goods but my heart is broken to see this.

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Anonymous - 58 d 6 h ago

Cant please everybody.....

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christine - 57 d 11 h ago

God is the only one you have to please. (Anonymous), not really God knows who you are.

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Anonymous - 23 d 11 h ago


That's in your eyes. It might comes as a surprise to you but other people think differently. No one is forcing you to buy this brand.

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CK - 19 d 12 h ago


Dear Anonymous,

No, Christine does not have to purchase that particular brand of clothing but would you have said the same thing if the t-shirt had read "Jesus is the only way"? Would you still say "You can't please everyone" if someone had complained about it? Why is it okay to mention all other faiths except Christianity? Why is that so offensive and why are stores so afraid to display the name of the Lord Jesus Christ? God sees and hears everything that you are saying and doing and someday you will have to stand before him and answer for your actions - both good and bad.

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Notimpressedbyyourfakechristianity - 7 d 8 h ago

and yet all you so called Christians act like you are judge, jury and convictioners ... you call yourselves Christians yet none of you act Christ like at all ... don't hide the hate in your heart behind your bibles, God does see all and you fakers are so screwed

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Anonymous - 46 d 15 h ago

Christine, what makes you so entitled to think your beliefs are more important than anyone else's? It's a fucking shirt. Jesus Christ.

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MY VOICE IS MY WEAPON - 13 d 4 h ago


Dear Anonymous,

It is called FREEDOM OF SPEECH!!! Everyone has a right to voice their opinion. We can't all agree on every subject but we can listen to each other's opinions or views without being judgemental or rude. Christine religious beliefs can be shared just like I have to listen to Athiest oppose "In God We Trust" . So if you can't keep an open mind and have the ability to listen to others views that differ from yours then do us all a favor and don't say anything because your very one sided.

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Lol - 32 d 11 h ago

Ahahahhaha. Really?

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Michael - 22 d 11 h ago


I am so stunned at this response. Please, lady have some grace, kindness, compassion, mercy and latitude for others free will choice to accept, believe, embrace what they wish! Oh My God! :-) Please may your Inner Child Soul (What Jesus REALLY spoke about - the Inner Kingdom of the Soul) (The "Kingdom" is not exterior based, But Jesus Christ the Divine Hebrew Master said: Lo, the Kindom IS WITHIN! --Us---)

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notsoanonymous - 7 d 8 h ago


OMG you are an idiot .... imagine taking the time to write a review based solely on art work. How pathetic are you???

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Let me begin by saying I like Dillard's merchandise for over 35 years. I am a AA female and On Friday, June 1st, I went to the Canton Ohio store shopping for shoes. I walked in and there was NO ONE in the shoe department but me and there was two (WT) males who did not even say one word to me. The tall (WT) man looked me directly in my face and turned and walked to the back where the over stock of shoes were, the other, short (WT) male mid -aged, looked at me and just stood there. OK so while I was shopping I did find two pairs of shoes I was interested in. Neither one of them said anything, (hello may I help you find anything, or Hello welcome) Well now I have been in for about 15 minutes and all of a sudden, here comes two (WT) females and the short (WT) male immediately begin to ask them if they needed anything. Well that told me that I was not welcome because of the color of my skin so I walked out of the shoe department. I then encountered a lady, middle aged, also (WT) who said, "Hello how are you", I said WOW thanks so much for saying hello because I was in the shoe department for about 15 minutes and the two men associates never said a word to me and acted like I wasn't even there and as soon as the two young (WT) girls came in, the one man jumped to them to help them. then the short man heard me talking to the nice lady and he started speaking loudly across the floor saying the girls had been in the shoe department for awhile, I said "WHAT DOES THAT MATTER, YOU AND YOUR OTHER ASSOCIATE DIDN'T EVEN TALK TO ME AT ALL" NO hello or anything so don't talk to me now. The lady just stood there with amazement and a sad look on her face. I then said to him "WHATEVER" and he loudly said back to me "WHATEVER' and then I returned a few words I'm sure he didn't like and I left.

The has been happening more and more with the disrespect and horrible customer service that is evident and geared to African Americans or people of color. My money is green or plastic, the inside of my body is the same color as everyone on this planet along with RED blood. I DEMAND RESPECT because I earned it and deserve it.

So I say to you Mr. William Dillard and the rest of the Dillard's Corporate Heads, If you are interested in getting your 1 and 1/2 stars review ratings up to a 4 or 5 stars, give me a email shout out, let me know, I am the customer service queen and I have the awards to prove it. racism is a personal issue and should not be carried out in the work place. It's bad for business. I rate your store a 1, only because of the nice woman associate who changed my mind about shopping there any more.

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horribleworkplace - 7 d 8 h ago


You have no clue how right you are ... I was employed at the Coral Springs Florida location in 2009 and let me tell you, the disgraceful bigotry starts from the Dillards boys themselves. I was a manager for the entire first floor and we were told to discriminate against elderly women that they did not want shopping in their stores. They referred to them as blue haired ladies and wanted them to shop elsewhere so that Dillards would be deemed a hip place to shop by the younger crowd. Yeah, good luck with that ... the location I worked at closed down. That's Karma for you. We were also told as managers to get rid of our employees that were older or didn't look the part to attract younger clientele by making ridiculous sales goals that no one could ever make. If you are a woman and you shop at Dillards, you are paying old white men who basically ridicule you behind your back. Stay clear. The Dillards boys are a rotten bunch!

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NoThankYou - 16 d 4 h ago


Well had an employee call my wife a bitch. She took out her personal life or obviously cant handle her job. Have this on video. Complained to the dillards site and guess who replied? The women who called my wife a bitch. Kimberly DeHaven, apparently shes the assistant store manger and she intercepted the email. I will post this video all of social media and ect if this women isnt put in her place and fired. Absoultely unacceptable and unprofessional to act this way and cuss at a customer. We went to return pants. No reciept. Cashier was new. Asked for assistance to see if she could help us. This Kimberly, going by Kim for short, walked over and we saw her attitude from across the store. She walked up, ignored us, rude to the cashier then when my wife asked if there was a problem, she called her a bitch. I started recording for evidence. Got it all on tape and probably either way its going on social media. But our goal is to see this women fired. Shouldve went to macys. This was Carolina Place Mall in charlotte NC

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Anonymous - 69 d 15 h ago

I am arecently terminated employee that finds your failure to pay accured vacation time to a dedicated employee who was terminated unfairly, yet terminated a travesty. I earned that time and at a time of termination was expecting that compensation that was earned with hard work.

I think that policy needs to be reviewed and that I receive that earned compensation.

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Anonymous - 58 d 6 h ago

That's a state regulation

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Anonymous - 27 d 17 h ago


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CK - 19 d 12 h ago

Who ARE you, Anonymous? I hope you are not employed by Dillard's. I feel sad that you are so angry with God who created you. No one is guaranteed tomorrow and each day you wake up is one more day He has given you to make a positive difference in the world. I pray that something very soon will happen to wake you up to the reality of this fact. In the meantime, please remember that Christine has a right to express her feelings about a particular matter.

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Shirley Curry - 27 d 9 h ago

I have recently moved to Lake Havasu Arizona. I am extremely disappointed in the line of clothing carried in the women's Department. I have Express this concerned to a number of employees who have related to the buyer. I see no reason why this store cannot carry Calvin Klein Ralph Lauren and you're in a house Ashley brand. Please let me who know why you carry such low-grade clothing at this store

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Christopher Caban - 35 d 16 h ago


I was a security guard at Dillard's Citrus Park in Tampa Florida for nearly 8 months when suddenly I was dismissed for reasons unknown. I was then transferred to the St Petersburg store where I worked for several weeks and then over to the Wesley Chapel location whereupon the assistant manager trying to complete her paperwork found within the system that I had been banned from working at any Dillard's location, to this very day no one has explained to me what the ban was for, I came back 2 weeks later to visit some friends and they tell me that the reason that was given for my dismissal was sexual harassment. The problem with this ridiculous charge is that I was the only one who wasn't told

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unhappy in charleston - 37 d 10 h ago

I had an incident in the Northwood mall in Charleston SC store with department manager Bridgette and Store manager Dave and the out come was very much unpleasing. that was the worse service I have ever had in Dillard store in my many years of shopping. they did not try to work with us in any manner rude customer service.

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Charlie - 39 d 14 h ago


Purchased Reading Gd lasses at Dillard's in Northern KY and the ear part was broken. Did Chat and ask for the mfg contact. Was told they did not have it. Store was no help. I guess China wins again

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jean - 48 d 5 h ago


I'll try again to say I genuinly like Dillard's and after reading "ccommentc", I'm glad I don't have a business because people sure expect everything to be wonderful in other people's actions and not so much in their own to the point of little understanding of how things really operate. God help us all, please!

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Mellony - 57 d 14 h ago


My granddaughter is representing the 'South Plains' in the Miss Texas Teen USA Pageant in November, and I was wondering if Dillard's Inc. makes donations for things like this. You can read about her on my facebook page, or I can send you the info. We are supposed to get sponsors to help with expenses. Her name is Franki Torres and she lives in Ralls, Texas. I would greatly appreciate anything you can do.....maybe a nice dress???


Mellony Timmins


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