Information, reviews and public commentary for US companies

 

Dillard's Inc

Rating
1.268519
Web
www.dillards.com
Address
1600 Cantrell Rd
Little Rock, AR
72201-1145
County
Pulaski
Contact
William T Dillard Ii
Role
CEO
Phone
(501) 376-5200
Fax
(501) 376-5917
Annual Sales Est
$2,147,483,647
Employees
53,598
SIC Code
5311
General profile image

Anonymous - 11 h ago

TSA agents going through luggage and stealing items and money. No one will help me so I plan to contact the state dept. I already contacted TSA. It is illegal to state you are TSA if you are not and TSA do not work in the airport in Jamaica. I will not let this go. Americans are being scammed and robbed. Delta airline employees are an integral part of the deception

Dillard's _HEADQUARTERS_+1:8:5:5:4:8:5:0:4:O:7:

Dillard's -PHONE_NUMBER-+1:8:5:5:4:8:5:0:4:O:7:

Dillard's _HEADQUARTERS_+1:8:5:5:4:8:5:0:4:O:7:

Dillard's -PHONE_NUMBER-+1:8:5:5:4:8:5:0:4:O:7:

Dillard's _HEADQUARTERS_+1:8:5:5:4:8:5:0:4:O:7:

Dillard's -PHONE_NUMBER-+1:8:5:5:4:8:5:0:4:O:7:

Dillard's _HEADQUARTERS_+1:8:5:5:4:8:5:0:4:O:7:

Dillard's -PHONE_NUMBER-+1:8:5:5:4:8:5:0:4:O:7:

Dillard's _HEADQUARTERS_+1:8:5:5:4:8:5:0:4:O:7:

Dillard's -PHONE_NUMBER-+1:8:5:5:4:8:5:0:4:O:7:

Dillard's _HEADQUARTERS_+1:8:5:5:4:8:5:0:4:O:7:

Dillard's -PHONE_NUMBER-+1:8:5:5:4:8:5:0:4:O:7:

General profile image

Anonymous - 8 d 4 h ago

(SPAM)

General profile image

Intezaar - 4 d 12 h ago

TSA agents going through luggage and stealing items and money. No one will help me so I plan to contact the state dept. I already contacted TSA. It is illegal to state you are TSA if you are not and TSA do not work in the airport in Jamaica. I will not let this go. Americans are being scammed and robbed. Delta airline employees are an integral part of the deception and other people should be made aware of this. l;l;I also note that some of the shirts were still in package as if they were never tried on . After the sales lady and I searched for the Cap with no success I asked to speak to a manager whose name may be Carol, and was told that she was not responsible for my hat.

General profile image

nana - 4 d 8 h ago

got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how , , ,, , , ,

General profile image

Anonymous - 10 d 6 h ago

(SPAM)

General profile image

Raquel Canales - 9 d 14 h ago

4

I placed an order online on Jan.1st... it got cancelled and I didn't find out it was cancelled until Jan 7 th when i was looking to see when I would receive my order. I called customer service and they would not re place my order or honor the Jan. 1st prices. I always shop at Dillards on Jan. 1st and had never had such a horrible experience!

Customer service personell are not there for the Customer! Very poor customer service.

General profile image

T ROb - 8 d 13 h ago

4

I placed an online order on 12/28/19. I've been waiting on this package only to be told that I returned the package. I've never received my order to return it. I shop with Dillard's enough to know the policy. The more I talk to customer service I found out that my package was returned to a store in Arkansas. I live in Georgia. Customer service is not trying to listen to what I'm saying. The

General profile image

Anonymous - 8 d 7 h ago

To ship al my orders - 7 d 19 h ago

1 2 3 4 5

After spending hours online to buy and to find. Out they blocked fork buying online . All my orders were cancelled without my consent . Stayed up until 3 am n the morning for their jan 1 sales . When trying to call , they hung up on me several times after requesting to speak to a supervisor . This is the the worse the experienc

General profile image

Intezaar - 4 d 12 h ago

TSA agents going through luggage and stealing items and money. No one will help me so I plan to contact the state dept. I already contacted TSA. It is illegal to state you are TSA if you are not and TSA do not work in the airport in Jamaica. I will not let this go. Americans are being scammed and robbed also note that some of the shirts were still in package as if they were never tried on. Meanwhile the security officer for this area, was in laughter with some of the sales woman as he headed toward the back area to pay NO attention to the crime taking place. After the sales lady and I searched for the Cap with no success I asked to speak to a manager whose name may be Carol, and was told that she was not responsible for my hat.

General profile image

Anonymous - 8 d 4 h ago

(SPAM)

General profile image

Intezaar - 4 d 12 h ago

TSA agents going through luggage and stealing items and money. No one will help me so I plan to contact the state dept. I already contacted TSA. It is illegal to state you are TSA if you are not and TSA do not work in the airport in Jamaica. I will not let this go also note that some of the shirts were still in package as if they were never tried on. Meanwhile the security officer for this area, was in laughter with some of the sales woman as he headed toward the back area to pay NO attention to the crime taking place. After the sales lady and I searched for the Cap with no success I asked to speak to a manager whose name may be Carol, and was told that she was not responsible for my hat.

General profile image

Anonymous - 8 d 4 h ago

(SPAM)

General profile image

Intezaar - 4 d 12 h ago

TSA agents going through luggage and stealing items and money. No one will help me so I plan to contact the state dept. I already contacted TSA. It is illegal to state you are TSA if you are not and TSA do not work in the airport in Jamaica. I will not let this go. Americans are being scammed and robbed. After the sales lady and I searched for the Cap with no success I asked to speak to a manager whose name may be Carol, and was told that she was not responsible for my hat.

General profile image

Anonymous - 8 d ago

(SPAM)

General profile image

ceasarelloie - 5 d 12 h ago

4

ame group hung around that area in and out of the rooms. I also note that some of the shirts were still in package as if they were never tried on. Meanwhile the security officer for this area, was in laughter with some of the sales woman as he headed toward the back area to pay NO attention to the crime taking place. After the sales lady and I searched for the Cap with no success I asked to speak to a manager whose name may be Carol, and was told that she was not responsible for my hat. I can certainly u

General profile image

Intezaar - 4 d 12 h ago

TSA agents going through luggage and stealing items and money. No one will help me so I plan to contact the state dept. I already contacted TSA. It is illegal to state you are TSA if you are not and TSA do not work in the airport in Jamaica. I will not let this go. Americans are being scammed and robbed. Delta airline employees are an integral part of the deception and other people should be made aware of this. l;l;I also note that some of the shirts were still in package as if they were never tried on. Meanwhile the security officer for this area, was in laughter with some of the sales woman as he headed toward the back area to pay NO attention to the crime taking place. After the sales lady and I searched for the Cap with no success I asked to speak to a manager whose name may be Carol, and was told that she was not responsible for my hat.

General profile image

Die Dillards Die - 5 d 45 m ago

0

Hey, you all will never get Dillards to help you in any way. They are the worst company, ever. I know I worked there and I have never been associated with such an irresponsible, anti-personnel, anti- customer culture in my 45 years of employment.

Your best bet...DO NOT do business with them. Hopefully they will go out of business and they were will!!!

General profile image

ceasarelloie - 7 d ago

1

To: Dillards 1-11-20 From: Mr. Ceasar Elloie (hidden)) REF: Personal item stolen from store Receipt # 0761 0240 0140 1111 552 Hi, I am writing you regarding an incident that occurred in your store on the above date. According to one of my receipts for items purchased in that area of the store, this occurred at approximately 15:52 in your Slidell Fremaux Store. I went into the dressing room to try on the sweater that I purchased to come out and discover my Coach Cap missing from the counter top where I had left it . I spoke to the sales lady who easily remembered my having the Cap and she called to ask the security camera area to examine a playback. According to them the camera rotates in a way that may not have been able to cover that area. Mean while, in this same area were 4 individuals with a baby in a stroller and a second woman with the kind of baby holder that hangs in front of you and a backpack on her back. To mention, these were 4 Caucasian individuals, there were two guys and two women with two small stroller sized kids. They went in and out of the dressing rooms as I make the good guess to say, loading their bags with your stock. I had gone into the dressing room prior to that to try another sweater that I had considered purchasing to notice that in BOTH rooms there were lots of clothing sitting in the chairs in two of the rooms. Note that the doors were opened in both rooms. As I am searching for my expensive cap, I noticed that the rooms had been cleared of these cloths as this same group hung around that area in and out of the rooms. I also note that some of the shirts were still in package as if they were never tried on. Meanwhile the security officer for this area, was in laughter with some of the sales woman as he headed toward the back area to pay NO attention to the crime taking place. After the sales lady and I searched for the Cap with no success I asked to speak to a manager whose name may be Carol, and was told that she was not responsible for my hat. I can certainly understand her comment but could not understand the TONE of her comment. Bottom Line Is, We BOTH got robbed, my expensive Cap and a NUMBER of YOUR Clothing Products. My guess is if your security remains as is, you'll lose a lot of Money causing price hikes for valued customers. If footage from this date is still available, you may want to examine to confirm my story. In ending I state that I have been a customer Card Holder for more than 20 years as you records may show. My most recent experience in your store was most disappointing, unfortunate and costly. who knew I would go into a Dillard store to be robbed. NOTE: Only A66 YEAR OLD guy would know what it feels like to loose your hat in Public and have to go home "head nakid". ALSO HUMILIATING. --------------------------------------------- Ceasar Elloie

General profile image

Anonymous - 8 d 7 h ago

(SPAM)

General profile image

Anonymous - 8 d 7 h ago

(SPAM)

General profile image

Anonymous - 8 d 7 h ago

(SPAM)

General profile image

Anonymous - 8 d 7 h ago

(SPAM)

General profile image

Anonymous - 10 d 6 h ago

(SPAM)

General profile image

Raquel Canales - 9 d 14 h ago

4

I placed an order online on Jan.1st... it got cancelled and I didn't find out it was cancelled until Jan 7 th when i was looking to see when I would receive my order. I called customer service and they would not re place my order or honor the Jan. 1st prices. I always shop at Dillards on Jan. 1st and had never had such a horrible experience!

Customer service personell are not there for the Customer! Very poor customer service.

General profile image

T ROb - 8 d 13 h ago

4

I placed an online order on 12/28/19. I've been waiting on this package only to be told that I returned the package. I've never received my order to return it. I shop with Dillard's enough to know the policy. The more I talk to customer service I found out that my package was returned to a store in Arkansas. I live in Georgia. Customer service is not trying to listen to what I'm saying. The

General profile image

Anonymous - 8 d 7 h ago

To ship al my orders - 7 d 19 h ago

1 2 3 4 5

After spending hours online to buy and to find. Out they blocked fork buying online . All my orders were cancelled without my consent . Stayed up until 3 am n the morning for their jan 1 sales . When trying to call , they hung up on me several times after requesting to speak to a supervisor . This is the the worse the experienc

General profile image

Intezaar - 4 d 12 h ago

TSA agents going through luggage and stealing items and money. No one will help me so I plan to contact the state dept. I already contacted TSA. It is illegal to state you are TSA if you are not and TSA do not work in the airport in Jamaica. I will not let this go. Americans are being scammed and robbed also note that some of the shirts were still in package as if they were never tried on. Meanwhile the security officer for this area, was in laughter with some of the sales woman as he headed toward the back area to pay NO attention to the crime taking place. After the sales lady and I searched for the Cap with no success I asked to speak to a manager whose name may be Carol, and was told that she was not responsible for my hat.

General profile image

T. Rob - 8 d 20 h ago

0

I placed an online order on 12/28/19. I've been waiting on this package only to be told that I returned the package. I've never received my order to return it. I shop with Dillard's enough to know the policy. The more I talk to customer service I found out that my package was returned to a store in Arkansas. I live in Georgia. Customer service is not trying to listen to what I'm saying. They're just telling me I returned the package. I'm so disappointed and aggravated. All I wanted were my shoes. So now I'm out of a pair of shoes and $94. I need to know what I can do to resolve this problem

General profile image

Raquel Canales - 10 d 34 m ago

0

I placed an order online on Jan.1st... it got cancelled and I didn't find out it was cancelled until Jan 7 th when i was looking to see when I would receive my order. I called customer service and they would not re place my order or honor the Jan. 1st prices. I always shop at Dillards on Jan. 1st and had never had such a horrible experience!

Customer service personell are not there for the Customer! Very poor customer service.

I ended up placing my order again today, but at much higher prices. I stayed up all night on Jan 1 1st to place my order that kept on logging me out, so it took me so much longer than normal, to find out days later that my order had been cancelled!!

Other Reviews & Comments

Taco Bell Corp.
LKM I just purchased a Taco Wrap from ur store Highway 17 in Mt ... 

Rooms To Go
Lavern Morris Our experience with Rooms to Go Customer Care has been awfu ... 

Petsmart
Anonymous I took my beagle to the 3739 William Penn Highway Monroevil ... 

Lowe's
Dissapointed 398890646 I ordered a washer n dryer 2 days ago for delivery today, 2 ... 

Public Storage
Sean I've been a customer of the location on 11625 Olympic for l ... 

Panera Bread
Pam sharp I am so upset. We came here Jan 19 at 3:00 for my daughters ... 

Family Dollar Stores, Inc.
Tj o'Neil I think that you over work your store managers , some work  ... 

LA Fitness
Concerned Customer Can corporate please do a "surprise visit" at the ... 

Domino's Pizza, Inc.
Janice Williams My name is Janice Williams, I live in Oklahoma City, Oklaho ... 

BP Oil
Harold L Berk Pay a week early or they charge you $35.36! I will cancel m ... 

T-Mobile USA, Inc.
Jan King 5 star service was given to me at Milford Michigan store by ... 

Amazon
Camp was an employee for one of your fulfillment centers and lef ... 

Starbucks
Anonymous It's 4:24 PM on Saturday, January 18, 2020. We're at the St ... 

AT&T
Anonymous You are 100% correct and I've had the same issues. They hav ... 

eBay, Inc.
Anonymous HELLO! I want to file criminal activity on ebay correctly w ... 

The Home Depot, Inc.
Mindee M. I will never shop at home depot again!!!! I have spent 1000 ... 

Rite Aid
Dave you rite aid in blaine sucks

Burger King Worldwide Inc
Andrea I stopped by the BK at 16878 Foothill Blvd. Fontana and wen ... 

J. C. Penney Corporation, Inc.
Ron Ingalls This is in line to be handled to your complete satisfaction ... 

Ashley Furniture
Anonymous This is the worst company EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ... 

Barnes & Noble
Respect for our country Just learned Barnes and Noble is selling books displaying o ... 

MetroPCS Communications, Inc.
John Wiley Tate I am very very very very very unhappy with customer service ... 

American Home Shield
ma duke I have read your complaints, I do understand and I sympothi ... 

LA-Z-Boy
CO ^^similar experience. Never again.

Best Buy
jje1964 Ordered what I thought was brand new AirPods pros. Delivere ... 

Thriftway Foods
Very annoyed. What has happened? Have all the milk cows went on strike,or ... 

ESPN, Inc.
Anonymous Your phone app. Sucks. I can't watch fuckin anything withou ... 

Macy's
Luis I have been shopping Macy's for years. Since I loved in the ... 

Cablevision Systems Corporation
Neil the most horrible commercial service can never get anyone o ... 

Instacart
DeWana I am so mad, i just started with the compan y 3 months ago  ... 

Dell Computer
John Wheeler I purchased a new Alienware 51M in March 2019 that I receiv ... 

Food Network
Julie Yeah, Sunny's a mess. Jeff too!

Facebook
Degarland mlo i want to make sure what is this i hadn't see before , this ... 

Costco
MARIA-- PHOTO DEPT. NANUET N.Y. MY NAME IS RICHARD J.MEROLA. I WENT TO THE COSTCO LOCATED I ... 

Google Inc.
Danielle I am trying to get in touch with a member of Google via e-m ... 

Groupon, Inc.
Spa Groupon used to have excellent customer service. Now when d ... 

Dish Network
Doby Are you sleeping at night Joe Clayton, CEO of Dish. Do you  ... 

ADT Security Services, Inc
Cherry My worst nightmare . Terrible service from top to bottom. T ... 

Dollar General
Anonymous At the store in L'Anse Mi the workers park their vehicles i ... 

Southwest Airlines Co.
swanny My son is active military, however SouthWest will only allo ... 

American Airlines
Lipa I just got off the off the phone with one your excellent su ... 

Target
Joshua P I hand delivered my bill and payment (check) to Target, Gra ... 

Delta Air Lines
EVE T Delta Airlines employees in Montego Bay Jamaica are falsely ... 

Kroger
Don johns Texas on Dowlen Rd. It is disorganized and the staff are ve ... 

JetBlue Airways
Aicee L you denied my disabled sister a wheelchair and she ended up ... 

AOL
Aunt louise I have an account that I have had for 6 years. There are pi ... 

Fox News Network, LLC
For anonymous Thanks for your information.

Netflix
Anonymous that im still owed 138.50 for my lost item and that ebay's  ... 

Staples
Barbara Morris The purpose of this review is to highlight the outstanding  ...