Discount Tire is a wonderful company here in Albuquerque New Mexico. I miss Andrew Stallman at the Pan American Freeway store. He was an amazing sales person! He is the type of employee every company needs to have. He was very knowledgeable and courteous in my experience. Thank you for getting me in and out with ease and I am so happy with my tires and wheels! I would recommend Discount tire to anyone and everyone and bring Andrew Stallman back!
At discount tire for a tire rotation, located in kearns 3665 store, what a joke! Been here for over a hour! Big O is way faster! Confronted management about it and all I heard is excuses, time to find a new tire company!
I have never been so disappointed as I am currently with the service of location at 5740 East Sam Houston Pkwy N, Houston, TX 77015 . I have taken my wife's vehicle 4 times to have the new set of tires balanced. I paid for road hazard and balance certificates. I will be asking for my money to be refunded and they have lost my return business. I had to have the tires balanced at the dealership to get them balanced properly and they did it on the first effort.
I am a regular customer at Discount Tire on 400 W Higgins Rd, Schaumburg, IL 60195. I bought tires for my cobalt, my Jeep and today for our family Envoy, while replacing my tires the tech broke one of my Lug nuts, the tech came in and apologized said he will give me a receipt to take the truck to Midas and have them fix it, While talking to me the on duty Manager Carlos, asked me if I had work done on the car since this is the first time the car was there, I told him yes about a month ago I had the brakes done, he said then take the car back to the mechanic that did your brakes and ask him to fix it for you, since he over tighten the Lug nuts ????? What are you serious? I told him he cant do this to me again first time I was there with my Cobalt he did the same I had to pay out of my pocket, since the mechanic said he didn't do it. He still didn't care said this is the first time the car is there ?? NOOO Really of course ?? He then proceed to ignored me and ask to help another customer. I have been a customer to this store for long time, I feel they do this often to get away from fixing their damage. I will not be going back there.
I have been a regular customer for man years but I just learned that DT gave a huge donation to the racist dictator Donald Trump. This means Discount Tire supports racism, homophobia and misogyny to name a few ghastly traits. I will be taking my business elsewhere in the future and will be urging everyone I know to do likewise. I guess you'd support Hitler if he were alive today.
Thats alright ...I just increased my order with them!! Thank goodness we have a man in the White House that isn't afraid to make decisions and move forward.
Mr Halle THANK YOU for not being a follower but being a leader !! It takes courage and principle to stand against the political winds of this country. I am certain in time America will come around and see what you see in OUR President !!!
your buying your tires based on a racist that demeans women, a so called man that hasn't done one thing right except play golf and spend tax payers money on personal trips to support his own resorts and protect his building in NYC. You need to get a life.
You're an idiot!!!!
You're a fool.
Well, if Discount Tire supports our president, they just got my business!!! Thank you, Discount Tire, for standing up for freedom and not being pulled into the slander that the media portrays!!!
Freedom? Well you just enjoy that "freedom" while you have it!
I didn't know that!! I will be taking my business elsewhere as well!
When are you moving to a new country. We do not need people like you here
Grow up. You obviously can't handle those that are different from you and your way of thinking. Your talk and attitude make you very small in my eyes. Do you pray for our troubled nation or do you personally attack the people trying to make it a better place, a place we can leave to our children and be proud of? All you do with your childish evil talk is incite evil behavior. I feel sorry for you. instead of setting an example you are stirring up strife. I hope you have no children. by the way, I have had great success with this company. we keep going back.
What is the use of appointments, if they don't use them? I'm here the location on Lafayette Rd in Indianapolis , made my appointment for 11:00am, over 30 mins , my car still hasn't got to a bay ;( won't come back!!!
I have been dealing with Discount Tire in Lewis Center , ohio. For years, I have purchased several sets of tires,I recently went in Dealt with John the manager, to have a rotation, waited 1 1/2 hours while I observed John running 4 people around me, have gone in 2 times in last 2 weeks to purchase tires for 2 other vehicles, John or staff doesn't even speak, so I'm going to competitor, in customer service you are only as good as your manager,,,,,John needs replaced, while waiting for ever I over hear him talking women and elderly into things they don't need,, it is to bad, please address
The worst experience! Went to 1111 Merchants Blvd, Clarksville, TN 37040 location. Was trying to purchase new tires for 3 of my trucks. The employee was rude to me and when i asked for a manager, Grayson, he was even more rude. Didn't care what i had to pay i just needed the best tires for my trucks that they had in store. Also i was in uniform and didnt offer me a military discount or talk to me with any kind of respect what so ever so i asked them to please erase my account with this company. I will never purchase anything from this company and my battalion will also be purchasing elsewhere because of Mr. Grayson Champlin. Thank you.
I have come to realize that nothing in Tennessee is ever done right. 20 years ago I thought Tennessee had the nicest people who cared. Not anymore they are all mean and rude. Thank you for your service.
Lebanon Tennessee store, broke one of my studs and refused to fix it they said it's not our problem! I haven't fixed yet, had a flat today, loosened 3 of the 4 remaining lug nuts the fourth one when my husband went to loosen it it fell off, that stud was twisted off also and they didn't tell us about the second one. We are 1600 mile from home on VACATION. Now have an even bigger problem, trying to find someone to fix the problem the Lebanon Tennessee store created. My suggestion to discount tire if tire comes off and we wreck before we can find someone to fix it IS LAWYER UP!!!!!
I am the one that just posted the comment above and I am still so angry, why because I know DISCOUNT TIRE WILL NOT DO ANYTHING, or reach out to me about this problem
I went to Discount Tires here in Houston Texas and was treated very poorly and unprofessional. I had my tires rotated but when I got my vehicle back it was driving very poorly and extremely bad, even though was driving perfect until I took it in to have my tires rotated.
Horrible service. Made an appointment at the Humble,Texas store. Had to wait in line for twenty minutes to tell them I had a 9:30 appointment. (Good thing I got there 20 minutes early). Was told it would be done within 45 minutes. After 45 minutes the car was still sitting in the parking lot. I left without getting the work done because I had another appointment.
I find Dicount Tire has become just another company that does not care about their customers
Long wait times, excuses that really have no reasoning why, and I find this at every store I visit.
When this chain first opened many years ago they had it down, now it's just about the $$$$.
Hey again. I'm Doug Smith and a couple of months ago I had my tires rotated at Discount Tire on Lenox Ave here in Jacksonville Fl. After the service was complete when I arrived home the rear hub caps were missing. I called Charles and he said Oops ! They were ordered and it took a while for them to arrive. Well they were put on Friday. I just wanted to say THANK YOU for the professional handing of this problem. You people are Great. Thanks.