Information, reviews and public commentary for US companies

 

Dish Network

Rating
0.56481
Web
http://www.dishnetwork.com
Address
9601 South Meridian Boulevard
Englewood, CO
80112
Contact
Joseph Clayton
Role
President and CEO
Phone
(303) 723-1000
Fax
(303) 723-1999
Employees
34,000
Twitter IDs
@DishSatellite
General profile image

nt this week. After the hello, how are you, things went down hill. She was very condescending and nearly to the point of rudeness. After nearly 15 years using dish and her calling me a liar I am considering changing from dish. I really don't Dish Network HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;0;7;2 Dish Network PHONE NUMBER 1;8;4;4;4;2;0;0;0;7,2 Dish Network HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;0;7;2 Dish Network PHONE NUMBER 1;8;4;4;4;2;0;0;0;7,2 Dish Network HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;0;7;2 Dish Network PHONE NUMBER 1;8;4;4;4;2;0;0;0;7,2 Dish Network HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;0;7;2 Dish Network PHONE NUMBER 1;8;4;4;4;2;0;0;0;7,2 Dish Network HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;0;7;2 Dish Network PHONE NUMBER 1;8;4;4;4;2;0;0;0;7,2 Dish Network HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;0;7;2 Dish Network PHONE NUMBER 1;8;4;4;4;2;0;0;0;7,2 - 25 d ago

nt this week. After the hello, how are you, things went down hill. She was very condescending and nearly to the point of rudeness. After nearly 15 years using dish and her calling me a liar I am considering changing from dish. I really don't

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Anonymous - 19 d ago

Worst customer service in history! Wouldn't recommend this service even if it were free! As a matter of fact I purchased the Wally and due to the poorest customer service ever I took that new 115.00 dollar box and threw it in the garbage can. Please d., ., ., .

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Anonymous - 19 d 41 s ago

d the same thing check my payment out two weeks before it was due caused me to have overdraft charges and overpayment I'm not happy with Dish Network at all I contacted them about it and I said well we send out paper bills on that date and payment is due 15 days later. will because I had auto-pay I guess they just decided instead of havingg to wait for payment they just go ahead and take it out when they send them out but they didn't contact me and tell me they're going to take it out 2 weeks ahead of time each month the next month they didn't take out a pa., ., ., ., . ,.,

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Anonymous - 18 d 24 h ago

saying that I have been a Dish customer for over 15 years. Dish used to have the best customer service of any major company. The key word is used to! They are terrible now. No one at Dish seems to know the definition of the word "upgrade". Today I upgraded my stations and in the process lost several other stations. The only way to keep them all is a 30 dollar increase in my bill. All I wanted was 2 sports channels added to my package. I also understand that it should cost a little bit more. But 30 dollars!!??? I will be changing my provider as soon as I can. ., ., . .,

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Anonymous - 17 d ago

.NO ONE HAS AN ANSWER as to why older customers like myself,(12 yrs+) cannot have the updated boxes (hopper thing) without paying more money than I can afford nor is it right to penalize your older customer because you continue to send us the outdated ones. Who in this organization of this company desides this issue??? I'd like to speak to you via my phone to see how this near future issue is to be handled and if we have to pay more tell us now so we can either stay( which I can't) or find another provider so as to get set up ASAP.,. ,., . , .,

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Anonymous - 16 d 9 h ago

w talked to 5 different people from dish because Hannah or Vania decided to charge my account 3 different times when we are in a crisis and do not have money to spare since we cannot work due to Covid-19. I called back immediately when I realized the mistake Hanna or Vania made and asked to have my overpayment refunded. I spoke to Lynn and she said she would Do immediately. That was Sunday! It is now Wednesday and I have not received my refund. This is ridiculous. We are suffering from a pandemic and you have people at your company over charging us during these unprecedented times?! How I am I supposed to feed my family while I'm not working and this money is taken away from us because of A mistake one of your employees made? I called today to ask these questions and spoke to Alex and his supervisor Michael (who was very rude by the way) and said that I just have to wait 7 days and there's nothing he can do. I've been a c., ., ., ., ., . . ,. . , ., ., .,.,

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Crystal - 10 d ago

0

I know how you feel, they turned my service off because of the Covid-19 epidemic and will not turn it back on. I am out of work and they have no consideration for people like us.

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Anonymous - 15 d 10 h ago

Customer service is provided by people who do not speak English! I'm done as of tonight! Would not recommend this company to'.'.'.'.'.'.'.'.'.'.

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Anonymous - 12 d 10 h ago

When I set up my account I set it up as a prepay for movies due to having kids but now they are gone and dish will not allow me to change that because it is policy but if I set it up so I wouldn't have to prepay it would have been fine. Customer service says it is impossible to change it talk about horrible customer service why can't I change my programming when I want to? This is stupid I bet direct tv would let me///

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Anonymous - 9 d 10 h ago

nder and and now CEO and President again. He is your new Head taker of the ill gotten money at Dish. Hope you have a terrible day ED and hope you can't sleep at night. DISH IS TERRIBLE. They stole 170 dollars from me for early termination. I cancelled because my service died and they were going to send a technician in THREE WEEKS THREE WEEKS., I cancelled and THE., ., . ., ., ., .,

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Anonymous - 1 d 10 h ago

He was incredibly dishonest and unprofessional! And he took my presonal information off my bill! I am very tempted to call our local police!! And I still might!

I called your company to lodge a complaint and the woman I was talking to didn't want my name or number or where I lived.... I gave her the town and State even though she didn't ask!

SOOOOO Not Impressed! Will never buy your product and have let it be known on our hometown FB page to watch out for this guy!

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Anonymous - 1 d 18 m ago

e their so call cooperate office supervisor named Ryan told me to stop calling and placed fake inform. ., . ., ., ..,

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Idc - 1 d 4 h ago

1

Just like their so call cooperate office supervisor named Ryan told me to stop calling and placed fake information in my account

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Steve - 1 d 12 h ago

I've been reading posts from one of your employees on Facebook and as a result I will never engage in business of any sort with your company. Kevin Manning, one of your employees is posting racist rhetoric which in its self is inexcusable but at time like this it's deplorable.

If your judgement is poor enough to hire people like him, I want nothing to do with your corporation.

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Cindy - 2 d 19 s ago

0

had a sales person come to my door to day and misrepresent himself! Lead me to believe he worked for Direct TV... he came into my home and asked to see my Direct bill. He continued to talk about Direct TV until I asked him who he worked for he then flashed his tag and said No I represent Dish!

He was incredibly dishonest and unprofessional! And he took my presonal information off my bill! I am very tempted to call our local police!! And I still might!

I called your company to lodge a complaint and the woman I was talking to didn't want my name or number or where I lived.... I gave her the town and State even though she didn't ask!

SOOOOO Not Impressed! Will never buy your product and have let it be known on our hometown FB page to watch out for this guy!

Bad play Dish!!!

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doby - 9 d 19 h ago

0

Joe Clayton is dead I found out. Ed ERgen is the founder and and now CEO and President again. He is your new Head taker of the ill gotten money at Dish. Hope you have a terrible day ED and hope you can't sleep at night. DISH IS TERRIBLE. They stole 170 dollars from me for early termination. I cancelled because my service died and they were going to send a technician in THREE WEEKS THREE WEEKS., I cancelled and THEN they were going to send someone RIGHT AWAY. I spent 3 hours on phone with OVERSEAS PEOPLE. VERY FRUSTRATING.

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Larry - 9 d 19 h ago

0

Dish is the worst and THEY DON'T CARE ABOUT CUSTOMERS, only when starting. Customer SErvice are rude, but the stupidvisors are even ruder. My service went out and they told me they would send someone in THREE WEEKS. THREE WEEKS. Unrealistic. But it didn't phase them one bit until I told them to cancel my service. Then the wanted to send a serviceman out to my house in ONE HOUR, ONE HOUR. After going arround with CS and RUDE STUPIDVISORS for Three hours, I wasn't about to have anything more with DISH NETWORK, and if I can stop someone from getting their service, I try like hell to do it.. Joe Clayton, I know you don't look at these reviews or even care, as long as you get your money. I hope you can't sleep at nights and I hope what comes around, goes around to you also. Have a TERRIBLE life Joe.

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Harold slack - 14 d ago

1

When I set up my account I set it up as a prepay for movies due to having kids but now they are gone and dish will not allow me to change that because it is policy but if I set it up so I wouldn't have to prepay it would have been fine. Customer service says it is impossible to change it talk about horrible customer service why can't I change my programming when I want to? This is stupid I bet direct tv would let me

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Anonymous - 15 d 20 h ago

0

Dish TV sucks! Customer service is provided by people who do not speak English! I'm done as of tonight! Would not recommend this company to any friend

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Anonymous - 16 d 6 h ago

Awful company...

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NikkiLiz - 16 d 20 h ago

0

I've now talked to 5 different people from dish because Hannah or Vania decided to charge my account 3 different times when we are in a crisis and do not have money to spare since we cannot work due to Covid-19. I called back immediately when I realized the mistake Hanna or Vania made and asked to have my overpayment refunded. I spoke to Lynn and she said she would Do immediately. That was Sunday! It is now Wednesday and I have not received my refund. This is ridiculous. We are suffering from a pandemic and you have people at your company over charging us during these unprecedented times?! How I am I supposed to feed my family while I'm not working and this money is taken away from us because of A mistake one of your employees made? I called today to ask these questions and spoke to Alex and his supervisor Michael (who was very rude by the way) and said that I just have to wait 7 days and there's nothing he can do. I've been a customer of Dish for

Years and I am very upset that this happened. Please talk to your employees and correct this immediately!!!

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Suzanne Atkinson - 17 d ago

0

This is the worst SATTILE service I've ever had I'm thinking about dropping my service most rude liars I've ever talked to

General profile image

nt this week. After the hello, how are you, things went down hill. She was very condescending and nearly to the point of rudeness. After nearly 15 years using dish and her calling me a liar I am considering changing from dish. I really don't Dish Network HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;0;7;2 Dish Network PHONE NUMBER 1;8;4;4;4;2;0;0;0;7,2 Dish Network HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;0;7;2 Dish Network PHONE NUMBER 1;8;4;4;4;2;0;0;0;7,2 Dish Network HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;0;7;2 Dish Network PHONE NUMBER 1;8;4;4;4;2;0;0;0;7,2 Dish Network HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;0;7;2 Dish Network PHONE NUMBER 1;8;4;4;4;2;0;0;0;7,2 Dish Network HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;0;7;2 Dish Network PHONE NUMBER 1;8;4;4;4;2;0;0;0;7,2 Dish Network HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;0;7;2 Dish Network PHONE NUMBER 1;8;4;4;4;2;0;0;0;7,2 - 25 d ago

nt this week. After the hello, how are you, things went down hill. She was very condescending and nearly to the point of rudeness. After nearly 15 years using dish and her calling me a liar I am considering changing from dish. I really don't

General profile image

Anonymous - 19 d ago

Worst customer service in history! Wouldn't recommend this service even if it were free! As a matter of fact I purchased the Wally and due to the poorest customer service ever I took that new 115.00 dollar box and threw it in the garbage can. Please d., ., ., .

General profile image

Anonymous - 19 d 41 s ago

d the same thing check my payment out two weeks before it was due caused me to have overdraft charges and overpayment I'm not happy with Dish Network at all I contacted them about it and I said well we send out paper bills on that date and payment is due 15 days later. will because I had auto-pay I guess they just decided instead of havingg to wait for payment they just go ahead and take it out when they send them out but they didn't contact me and tell me they're going to take it out 2 weeks ahead of time each month the next month they didn't take out a pa., ., ., ., . ,.,

General profile image

Anonymous - 18 d 24 h ago

saying that I have been a Dish customer for over 15 years. Dish used to have the best customer service of any major company. The key word is used to! They are terrible now. No one at Dish seems to know the definition of the word "upgrade". Today I upgraded my stations and in the process lost several other stations. The only way to keep them all is a 30 dollar increase in my bill. All I wanted was 2 sports channels added to my package. I also understand that it should cost a little bit more. But 30 dollars!!??? I will be changing my provider as soon as I can. ., ., . .,

General profile image

Anonymous - 17 d ago

.NO ONE HAS AN ANSWER as to why older customers like myself,(12 yrs+) cannot have the updated boxes (hopper thing) without paying more money than I can afford nor is it right to penalize your older customer because you continue to send us the outdated ones. Who in this organization of this company desides this issue??? I'd like to speak to you via my phone to see how this near future issue is to be handled and if we have to pay more tell us now so we can either stay( which I can't) or find another provider so as to get set up ASAP.,. ,., . , .,

General profile image

Anonymous - 16 d 9 h ago

w talked to 5 different people from dish because Hannah or Vania decided to charge my account 3 different times when we are in a crisis and do not have money to spare since we cannot work due to Covid-19. I called back immediately when I realized the mistake Hanna or Vania made and asked to have my overpayment refunded. I spoke to Lynn and she said she would Do immediately. That was Sunday! It is now Wednesday and I have not received my refund. This is ridiculous. We are suffering from a pandemic and you have people at your company over charging us during these unprecedented times?! How I am I supposed to feed my family while I'm not working and this money is taken away from us because of A mistake one of your employees made? I called today to ask these questions and spoke to Alex and his supervisor Michael (who was very rude by the way) and said that I just have to wait 7 days and there's nothing he can do. I've been a c., ., ., ., ., . . ,. . , ., ., .,.,

General profile image

Crystal - 10 d ago

0

I know how you feel, they turned my service off because of the Covid-19 epidemic and will not turn it back on. I am out of work and they have no consideration for people like us.

General profile image

Anonymous - 15 d 10 h ago

Customer service is provided by people who do not speak English! I'm done as of tonight! Would not recommend this company to'.'.'.'.'.'.'.'.'.'.

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Anonymous - 12 d 10 h ago

When I set up my account I set it up as a prepay for movies due to having kids but now they are gone and dish will not allow me to change that because it is policy but if I set it up so I wouldn't have to prepay it would have been fine. Customer service says it is impossible to change it talk about horrible customer service why can't I change my programming when I want to? This is stupid I bet direct tv would let me///

General profile image

Anonymous - 9 d 10 h ago

nder and and now CEO and President again. He is your new Head taker of the ill gotten money at Dish. Hope you have a terrible day ED and hope you can't sleep at night. DISH IS TERRIBLE. They stole 170 dollars from me for early termination. I cancelled because my service died and they were going to send a technician in THREE WEEKS THREE WEEKS., I cancelled and THE., ., . ., ., ., .,

General profile image

Anonymous - 1 d 10 h ago

He was incredibly dishonest and unprofessional! And he took my presonal information off my bill! I am very tempted to call our local police!! And I still might!

I called your company to lodge a complaint and the woman I was talking to didn't want my name or number or where I lived.... I gave her the town and State even though she didn't ask!

SOOOOO Not Impressed! Will never buy your product and have let it be known on our hometown FB page to watch out for this guy!

General profile image

Anonymous - 1 d 18 m ago

e their so call cooperate office supervisor named Ryan told me to stop calling and placed fake inform. ., . ., ., ..,

General profile image

Ms Jennifer Jeno - 17 d 4 h ago

3

enjoy the pricing and what I get for it on limited income ; however I've had 4-5 different DVR boxes in a year because they are refurbished ones which I was unaware of until December 2019. when box was being installed.NO ONE HAS AN ANSWER as to why older customers like myself,(12 yrs+) cannot have the updated boxes (hopper thing) without paying more money than I can afford nor is it right to penalize your older customer because you continue to send us the outdated ones. Who in this organization of this company desides this issue??? I'd like to speak to you via my phone to see how this near future issue is to be handled and if we have to pay more tell us now so we can either stay( which I can't) or find another provider so as to get set up ASAP. Sincereley JENNIFER

General profile image

Disgruntled customer - 18 d 3 h ago

1

Let me start by saying that I have been a Dish customer for over 15 years. Dish used to have the best customer service of any major company. The key word is used to! They are terrible now. No one at Dish seems to know the definition of the word "upgrade". Today I upgraded my stations and in the process lost several other stations. The only way to keep them all is a 30 dollar increase in my bill. All I wanted was 2 sports channels added to my package. I also understand that it should cost a little bit more. But 30 dollars!!??? I will be changing my provider as soon as I can. Anything has to be better that Dish. So long Dish!

General profile image

Cheryl Stevens - 26 d 8 h ago

1

My name is Cheryl Stevens and I think Dish Network sucks my first payment they took out two weeks before it was due which caused me to be overdrawn and cost me over $100 I contacted him about it the next month they did the same thing check my payment out two weeks before it was due caused me to have overdraft charges and overpayment I'm not happy with Dish Network at all I contacted them about it and I said well we send out paper bills on that date and payment is due 15 days later. will because I had auto-pay I guess they just decided instead of havingg to wait for payment they just go ahead and take it out when they send them out but they didn't contact me and tell me they're going to take it out 2 weeks ahead of time each month the next month they didn't take out a payment so the 4th month they took out a payment and then some I looked at my bill they had me charged for HBO Cinemax and all the extras I finally got a hold of them and they said let me talk to my supervisor she came back and said will that was because we prorated it because we changed your due date I went back and looked at my payment on the internet and HBO and Cinemax and all that was gone but they took it out without telling me and way more than what I expected to go out and it cost me again with overdraft charges I would not recommend Dish Network to anybody I know. Are 64 years old on a fixed income I don't need all this extra stuff that I'm not aware of having to my account so because they done that I stopped the auto-pay I'll pay them when my bill is due myself they'll not take it out of my account again and do me that way Cheryl Stevens Tahlequah Oklahoma

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Anonymous - 26 d 29 s ago

That's really sad. Their going to lose alot of customers. The supervisor just hung up on me cause I said I don't want to upgrade to the Hopper and I've called 4 times already., , ., .,

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