Information, reviews and public commentary for US companies

 

Dish Network

Rating
0.446023
Web
http://www.dishnetwork.com
Address
9601 South Meridian Boulevard
Englewood, CO
80112
Contact
Joseph Clayton
Role
President and CEO
Phone
(303) 723-1000
Fax
(303) 723-1999
Employees
34,000
Twitter IDs
@DishSatellite
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Landlord - 11 h 59 m ago

0

DISH Network installed a Dish on my rental property without my permission. The DISH installer made holes in the roof for the Dish and then put the Dish in another area but left the holes exposed on the roof. I now have rotten wood and shingles that have to be replaced. The roofing company provided an estimate of $ 475 to fix the damage from Dish Network's incompetent Dish installer. I will be sending the bill to Dish Network for reimbursement.

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Ocalderone - 1 d ago

0

Someone used my credit card and opened a Dish account possibly two, I had no knowledge of this till I found several hundreds missing from my account in a two month period. Dish acknowledges someone did it and although I have been with them 15 years, they will not cancel the account that is stealing money from my bank because my name isn't on it.They also will not refund my money. They are stealing and do not even care. Told me they couldn't help me. I canceled my account they did that in two seconds, But they can not cancel an account they know is fraud? Whats wrong with that?

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Lornenza ford - 1 d 11 h ago

0

I'm bring put aside for a later date like fourteen days later but can't get a later extension but that won't to cut my cable off call me at (205)760-1133 as soon as possible

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Anonymous - 2 d 10 h ago

I have dish tv , with at& t net work I have 18 hour ISH or more of my time invested in getting on demand running .

Still no on demand , I have 17 months left on the 2 year contract. If I cancel they want to still charge me even though on demand has never run and I am paying 70.00

Per month . I will call Joe Clayton President of dish tomorrow. Fix the system or I have to cancel

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Bobby Martin - 2 d 13 h ago

0

Dish Network Is The Biggest Liars Havent had nothing but problems from day one and that's been three months.

Their so called high speed Satalite Internet is shit, canceled it in 4 days, and just canceled their tv to.

They have cut my tv service 3 times in 3 months because the installer sold me surge protectors off the van and when their internet didn't perform I sent them back unopened and they wouldn't refund my money so I had bank do a charge back on my card. and they tried for those three months to charge me back for them and 6 different people told 6 different lies about why they where still charging me for merchandise I shipped back what a joke. NEVER, NEVER, NEVER GET DISH NETWORK YOU WILL REGRET IT.

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Mr Katz - 2 d 14 h ago

0

Dish Network has had a problem with recording multiple new shows. It only records once even when u put all or new. At least 4000 have reported

The problem. After I complained they offered me $20 off my bill for 6months

I have been on hold for 20 minutes calling 303) 723-1000 so I'm hanging up

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Brad Herman - 2 d 18 h ago

1

Hello I live a few miles up in the foothills above Boulder, and was told by Dish you offered Internet service. We switched to you satellite TV service a couple of months ago and really like it. We decided to bundle internet with Dish. My understanding was that the process would be fairly straight forward and Dish would would work with Century Link to do the changeover. Yesterday the 20th was the change over date and our Internet NO longer works. I called Dish this morning and was told it would be 10 days for a technician to come up and trouble shoot ( from Century Link ). 10 days is a long time to go without Internet in this day and age. After being on the phone for 45 minutes with Dish this morning, I was finally told that there was a configuration step that needs to be coordinated between Dish and Century link that MAY be needed to complete the setup. Where I live at has limited cell service so its difficult to trouble shoot this problem. I asked for a web page or any kind of help and was basically given a bunch of steps to troubleshoot over the phone. I am at work in downtown Denver so I'm unable to troubleshoot from home easily. I'm having a hard time understanding how this is my problem. We have an older parent with dementia and relay on the Internet to communicate with her health care providers. Is there anything Dish can do to help get this resolved in the next couple days would be greatly appreciated? 501 Lost Angel Rd., Boulder CO - 80302

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Sara in Northern California - 3 d ago

2

I have been a Dish Network customer for 9 years and have turned down many offers from other providers over the years because I have generally been satisfied with the service. I have been an NBC viewer for over 30 years and am sorely missing my local news, sports, and network TV during this extended blackout. This is the second time Dish has blacked out NBC due to contract disputes. I have over 7 years experience in contract negotiations and have never gone to impasse. Try a course in interest-based bargaining. Figure it out or you will lose this longtime customer!

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Anonymous - 3 d 6 h ago

1

On Feb 22,2015 I signed up a 2yrs. contract with Dish Network because I was promise a 4K receiver. The salesman told me that a Dish Network will be getting the 4K receiver within couple of months and as soon as it was available they will send the receiver to me. Well it turn out he lied and the 4K Receiver was available until 1yr. later on February 23,2016. I corresponded with customer service numerous times inquiring and I was told by the manager that since I had 1yr. already in contract with Dish Network that it would be only a 1yr contract for the upgrade that was already promised.

On February 25, I called customer service to complaint that all my local channels were blocked. To my surprise customer service was very verbally rude and uncaring and didn't care otherwise. I was on the phone for over 1hr. and put on hold numerous times throughout the call. I was so upset that I would no longer wanted to have Dish Network satellite service. I immediately was told that if I cancel I had to pay a $240.00 early termination fine. I immediately told them that I no longer was in contact and the 2yrs contract ended on February 22,2017. I will never ever again will consider Dish Network satellite for my TV cable services. I will let all my

family and friends aware how Dish Network treated me.

I'm requesting a refund of $240 dollars I was charged on my credit card on 03/20/2017.

Sincerely,

Berta De La Rosa

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Anonymous - 3 d 8 h ago

Dear Mr Clayton

My name is Sandra Devlin and a Disabled American Vetran in during IROC. I WAS INJURED IN MY 6TH YEAR OF SERVING WHICH IS WHY I CAN'T MAKE ENDS MEET ON A FIXEed#INCOME.

IF DISH HAD NOT OF SLAPPED ME WITH A STUPID MOVING RATE OF 100 RATE WHMM)?

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Anonymous - 3 d 8 h ago

Dear Mr Clayton

My name is Sandra Devlin and a Disabled American Vetran in during IROC. I WAS INJURED IN MY 6TH YEAR OF SERVING WHICH IS WHY I CAN'T MAKE ENDS MEET ON A FIXEed#INCOME.

IF DISH HAD NOT OF SLAPPED ME WITH A STUPID MOVING RATE OF 100 RATE WHMM)?

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DWING123 - 3 d 13 h ago

2

Dish needs to stop being greedy! They have removed local NBC stations and are still charging full price for local channels. We can't get local stations due to our location. About to drop Dish and look at Direct TV. Settle your differences and think about your customers instead of your bottom line!

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William Hutton Rifle, CO - 3 d 14 h ago

Sir,

I am a customer here in Colorado. I have been one for about two years. I like the products but not with frustrations from dealing with your customer service folks or sales people. My old school check in the mail didn't arrive in a timely manner. First notice from you and I sent another for two months service just a couple days ago. Last night while trying to resolve the issue I was told I could pay an extra $9.00 in "good faith on the check" rather than a credit card of debit card. I found that offensive. I have never missed payment...I was treated like I was a bad customer inferring that it was all my fault rather than look at my history of me being a great customer who for unknown reasons was late on a payment. And then to add insult try to strong arm me for an additional $9 for "good faith" on my check. Again ...great product bad customer service person. Treat your customers like you want treated!!!!

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Dennis - 4 d 21 h ago

2

your description of movies are stupid. It does not give full description. Why not it used to.

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Veronica Harrison - 3 d 15 h ago

0

I have complained about the same problem. The tech said they've received complaints and they are working on it. It is very frustrating to view the information and it's NOT COMPLETE! I WISH I HAD NEVER HEARD THE COMPANY DISH CABLE, THEY ARE VERY DISHONEST WITH THEIR CUSTOMERS!!

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Tired of DISH - 5 d 8 h ago

0

Have had dish for 15 months and have called about 18 times to fix bill among other things.NO ONE knows what they are doing.I am tired of poor service stupid people and high prices.I am turning complaints into BBB.They have a list already.I am very angry and upset with the whole mess.Will be making calls.to corporate next week.

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1Fireems - 3 d 15 h ago

0

Also, report them to the FCC!! That's what I am doing. They are worse than Direct TV!!

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Chris Bradley - 3 d 15 h ago

0

Dear Mr. Joseph Clayton, President and CEO,

I became a Dish customer January 15, 2017 as I left DIRECT TV due to the removal of local channels. March 2 Dish has removed my local channels NBC & ABC, KSBW out of Salinas/Monterey. This is unacceptable and I have spoken to the Station Manager, Joe Heston for NBC & ABC, KSBW. Dish is unwilling to cooperate. I cannot view these channels as dish is asking it's customers to do on line as I live in the mountains and the atenna and alternative methods do not work for us. This black out and removal of local channels is affecting 26 major cities nationwide. I have been patient and I have done all that has been asked, congress woman, station manager, called my local dish repeatedly. This is gone on way to long and I am willing to pay more if necessary. Please be adults about this and come to an agreement. I need my local channels for information in my community we just had been hit with the worse storm in 19 years in our mountain community without my local channels I have no information, updates on roads that have collasped, roads closed, mud slides, etc. The dishpromise website gives no updated information regarding negotiations. I AM NOW GOING TO QUIT DISH AND GO BACK TO DIRECT TV. I believe I have given Dish the benefit of the doubt not going on 3 weeks this is COMPLETELY UNACCEPTABLE. IS THERE A COMPENSATION FOR PEOPLE DO NOT GET THE ALTERNATIVE WAYS DISH IS ASKING US TO VIEW OUR BLOCKED OUT CHANNELS! Please come to a agreement and stop this insanity!

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Anonymous - 4 d ago

IVe have had DISH for many years . but getting ready to say BYE BYE due to them taking off channel 25 which is a FREE one if you had rabbit ears. but good old DISH wants BIG MONEY to show a local channel

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Anonymous - 4 d ago

I have a 0 review because the sales person offer you something different and don't explain what's the charges in your account for example the hooper should be free but they wasn't to charge $100.00 dollars and on top of that you have to pay another $30.00 monthly for you to stream on your phone which is too much and customer service is poor service not too happy about it...

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Christopher Bradley - 4 d 11 h ago

0

Hello I am a DISH customer and we have had our local channels blacked out since March 2, 2017. For my husband and I this is Salinas/Monterey channels NBC, KSBW and ABC. I live in the mountains the the alternative is always what works for us. We need our local channels back to get our local info. Since January 8 we have had roads collasping, road closures and mudslides due the the weather and I need my local channels that cover what is happening and important to me. This has gone on long enough both sides should able to come to an agreement we are going on 17 days now lets be adults and resolve the issues. We became customers on January 15, 2017 due to the fact that we left DIRECT TV for the very same reason blocked out channels and came to DISH now we are experiencing this with DISH we will go back to DIRECT if this isn't resolved!!!!!!

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Anonymous - 21 d ago

2

Why should I support dish I pay for local channels and now one is gone.and you blame the government. This just happened. the local channels were to be FREE on my agreement I signed , and now you've charged to my Dish bill $10.00 to pay for these so called Freechannels. Someone isn't being straight forward..And the channel interrution's are every three hours. This annoys my husband .It messes up what you are watching at the time .The rain causes us to lose SIGNAL AND ALL CHANNEL'S. Dish need's to work on this .My daughter has Comcast, never has these issue's. No I am' in disbelief. Just a ruse to up the price on the Dish monthly bill. Shirley Runkle (Pond) .

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Adonika - 10 d 20 h ago

0

Get fire stick from Amazon put all the cable company's out of business just pay for internet get all channel for free look it up on Amazon

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Adonnis Short - 6 d 7 h ago

1

Its not just the Firestick, you need Kodi to be loaded on the firestick. They cost 90.00 and up once you find someone that has put the Kodi software on it. Plus, is that illegal? Seeing movies that are still in the theater sounds illegal..

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k cordio - 5 d 18 h ago

They just keep raising mine and taking channels away wanna charge us to fix poorly ran cables outside this is exstortion

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