Unlike the rest of the reviewers, I have never had a problem with Dish Network. Of course, I have also never taken an "I'm entitled" attitude with the phone people.
Me too, But now I am trying to disconnect service. For last 30 minutes they come up some excuses to keep me. I kept insist that I am not keeping Dish Network. Now he says their is charges for shipping of $50.00 per receiver(BS). I have been under same account for 12 years. So disconnection is not easy.
They have been wrongfully coming after me for hundreds of dollars. For over 10 years that I don't owe them they just somehow change the which companies they gave me some unjust Biddle what you got to do is call the Inspector General in Washington DC not the state and the Better Business Bureau.
The Inspector General will get results.
I would give them a cease-and-desist letter because sometimes they have outside collection agencies harassing us and sometimes corporate is not aware of it so right corporate a letter directly explain your situation because you might want to use this again they should really stop this practice.
Mediately putting you in collections when you don't owe the money. The Inspector General not the Attorney General not the attorney General the Inspector General located in Washington DC and the Better Business Bureau they want to hurt us financially this protects the consumer that's us so do yourself a favor it's a simple letter copy the letter or your credit report or the the unjust Bill get an order to show cause it's $29 and any Court didn't go to defend yourself say how the hell do I owe you this the CEO is Joseph Clayton the address for corporate is 9601 South Mary Jane Boulevard Inglewood Co 8011 to address it to him first send them a cease-and-desist letter with your explanation of how they're trying to exploit money from you they got to be in on it they're the ones that hire these really sick individuals that would even have this job to harasses that's why there's a law and a number you can call even if you do owe the money they're not allowed to harass you the first fine is $10,000 trust me I have a JD in law
(hidden) please email me I'd like to share how dish network is literally saying cable is more important than life or people. This awful lying company should be ashamed of themselves .
Call the BBB or go online make a formal complaint the burden of proof is on them tell them your story that's all you have to do if you have proof that's even better even without proof they called them up the BBB and they know when they're lying and they know when something is unjust they have to prove that they didn't do it..... And contact the Inspector General with the same thing this will stop them but join us for the class action suit my phone number is: (hidden)
All that is needed is three people for a class action suit they're exploiting you stealing from you and it's against the law where the consumer and believe it or not you may not loyal no loyal like I do but we're protected but we have to speak to the right sorties that's the BBB and inspect the general not the Attorney General they usually get paid by these bimbo companies thieves so call me make your complaint and stays on their record forever
Hi. Valerie McClellan here. I spoke with a gentleman last night about my bill. I need an extension cause I got hurt at work. I can pay them the 21st of October. He said my balance was $136.97. My bill was $259, cause they only received one payment. He told me to call Monday, and speak with a supervisor for a further extension past the 16th of October. I spoke with a supervisor. Denies my balance being $136.97, and can only give me an extension til the 14th to pay $122.98. I think someone, the first person I spoke to male a payment 21st of September. It was never credited to my acct. I had a debit from my acct bust not for Dish.They are a ripoff, and most workers you talk to, have a problem speaking english. I'm with you on taking them to court. Your number didn't show up. Contact me please. 22.214.171.124.126.96.36.199.3.2
I have talked to you before. The intiled one is you. You work for dish nice try. I never felt intiled when talking to dish never takes more than a few minutes for dish staff to try and push u round. Then anyone is gonna make u mad. They also try pcyh on u. Who ever thought the was not every good at it. Dish is evil period. O by the way that was a nice touch only giving four stars. America is coming back and we aren't stupid
Some people are. Just because you still want to keep services rendered from someone, doesn't mean everyone else does.
I guess u have never been called a liar from billing.
Good for you! How long have you been working for dishcan't wait when it's all internet and puts all of their rude agents out of business. By the way I'm a kill them with kindness person. Never works with dish go figure!
We live in Memphis, Th. Our power went out early this morning around 6am. When the power came back on an hour later the cable is not working. Unplugged the receivers and all that still not working. Called DISH. Took 30 minutes to connect to a customer service representative. He walked through all of the steps to reconnect still not working. He tells us that it will be 4 days before someone can come out to our house to look at it - 4 DAYS!!!!! All while trying to sell us an upgrade! So we ask to speak with a supervisor and never get one on the phone. Absolutely unacceptable. We will be canceling DISH ASAP!
HORRIBLE business practices. I ordered Dish on Sunday Sept 30th, and they charged me right away for the first month plus installation. They come the next day to install and tell me that they can't because there is not a clear line of site from my apartment balcony. I call that same day (Monday October 1st) to cancel and request a refund. Lady with very heavy accent who couldn't understand what I was telling her, told me that it would take 7 business days to get a refund.....I was not happy. I waited the 7 business days and still no refund. I called them back on October 10th only to discover the lady didn't cancel it or issue me a refund. Then I was told that I had to wait another 7 business days to get my money.....all the while I am unable to contact the cable company because they have held up my $180 refund collecting interest on it that I will not see for a service that they could not provide. This company should never charge anyone until after the service technician calls and says that they have the service up and running. What a waste of my time. I will never recommend this company to anyone, not even my worst enemy.
I've barely had service with Dish only to find out they can't accommodate 4 tv's in 1 residence. I ordered service for 4 rooms to be watched all at the same time no conflicts.Well guess what I'm paying for the Hopper and 3 Joey's only to recently find out you can only watch 3 tv's and the 4th has to stream or watch whatever channel's the other 3 are watching!! Sorry Dish that's not service to 4 tv sets!! But I'm paying for 4!!! Called twice in several days as usual the blame game begins the service rep who installed or the rep who took the initial order? Once again I'm being billed for 4 boxes!! I threatened to called the attorney general to report for fraudulent practices. Solution is downgrading to a box that doesn't support dvr or upgrade to a Joey plus 10 additional a month on my bill or pay 150 for the Hopper 3? Since when is it my fault Dish can't service 4tv homes? I'm not near done with calling them and bitching daily!!! Its extortion and fraud practices they are getting away with!!
Multiple problems....1- why did Samsung contract with satellite dish people to do warranty repairs to a washing machine ??? Lol 2- I took half a day off from work so I could be home for the magic window of time 12-5pm...only to learn after I call yall to see where y'all are at that somehow your network cancelled appointments at random this morning ! Not a call to save my time . Just an excuse with an apology and let's try another day
I do not feel entitled!! I am a senior citizen who has been on the phone for hours only to be hung up on transferred then laughed at while trying to get things straightened out! Dish set an appointment to come to my home between 8-12 , I waited and waited and they never showed never called! I called them more transfers, and hours on the phone only to find out that somehow the appointment was cancelled! They charge $100.00 a month and I can't get my local channels! I have filed a complaint with the FCC and someone from Dish corporate called yesterday while I was at my part-time job. Offered me $12.00 off for 1 month since I can't get my local channels. Another offered a month free of service. They don't get it! It isn't about the money!! It is about being treated like crap! Laughed at, hung up on. DISH I want released from my contract free and clear so I am able to get service from another provider who is able to provide me with all the channels that I am supposed to have and have been paying for! Before I signed that contract I specifically asked " will I get all my local channels!" They assured me I would. But I don't! Pretty simple Dish I prefer to not do business any longer with a company that treats customers in this manner. A senior citizen tired of being mistreated! I filed with FCC and I have not ruled out a class action lawsuit!
You are liars and honest to God the worst company I've ever had the displeasure of doing business with. You lie to get poor people to sing a contact then 3 months later charge us so much that I can't afford rent OR EVEN FOOD! You're threatening to sue is all because we were honest and have you every stitch of information you requested. You failed to notify us we had a contract and now as if you don't make enough money threaten to garnish my husbands paycheck? News flash I can't work due to SLE LUPUS and my husband thought he'd suprise me with something more than an outdoor antenna. He already pays rent, food and 1,000's so his wife can have medication to live. Heaven forbid we wanted to watch tv and signed the deal you offered us based on our information. I'm taking this public every social media and news outlet will hear how your big corporation is ready to take every penny that buys my medications and FOOD for a damn cable bill which we paid on time NEVER LATE EVEN UPGRADED! YOU ARE HORRIBLE HEARTLESS PEOPLE WHO STEAL AND LIE TO THE PUBLIC! YOU DISGUST ME!
I am highly upset with dish service. I had to relocate due to flooding in my home. This is twice in two years. I had an appointment last Wed. Had to cancel because they kept moving time up and I had to get to my flooded home to meet with FEMA. Reschulded for today with a time frame from 12 to 5. Now they have moved it to 5:45 to 7:00. I am 74 and live by myself and don't appreciate a Male coming I to my home that late. Dish needs to stick to a 2 hour time frame or hire more techs. I'm seriously thinking about your competition.
I have had Dish for many years and am so upset I want to switch. I was told I would be able to keep my recorded shows if I switched to the hopper from a customer service rep. I specified I wanted to keep my recordings and was told no problem, just let the tech know. Due to my DVR being 7-10 years old, when the technition arrived I was told I either had to buy an external hard drive from Dish ($200.00) or Walmart ($50.00) for this to happen. I called Dish with the technition here, and was told the same thing even though the original set up rep told me different. This is the 2nd time something like this has happened. This time was hurtful due to having recordings of family from the news, on specials, etc. I can not get those back. 3 of my best friends passed away this year and we had recordings of shows we watched together, which we will have to find again. Even though these are just shows, they have memories and emotional attachments. I recalled to see if anything else could be done and was credited 15.00 dollars for my trouble. I just wanted to say I am still upset and wish I was told the truth. I could've not switched and wasted the techs time, but would've had to upgrade soon anyway and been in the same situation. I am disappointed and hurt...
The best yet is when a Dish customer service rep said I could go to Walmart and buy an antenna for $99.00 so I could get my local channels. Isn't that why we pay Dish a $100.00 a month for!!
They removed my messages now they are trying to silence me! Google FCC and go online and file a complaint. It takes 5 mins. It is pretty simple and they assign the complaint a ticket #. I did it and the FCC already contacted me. Dish will probably remove this so everyone do this.
We have spent 8 hrs trying to get info on putting DISH in our RV. Have talked to 10 individuals, each one has told us something different. Would like to find out the information.
I received a call from from Gabriel Ramsey who is supposedly higher up very apologetic and gave me his personal number. He said he was going to get the appointment rescheduled and was going to use his connection to get it done as soon as possible. Received email from Dish this evening that it was rescheduled for November 2nd. I have to wait another month. This is nothing but a delay tactic on Dishes part. I have filed a complaint with the FCC and I really feel there should be another class action lawsuits filed against DISH! They are trying to blame the little broadcasting companies and trying to make consumers think they are so honorable trying to save consumers money! We all know this is all about DISH'S bottom line! If there is an attorney who files class action lawsuits please leave your name and number on this site. I will be on here often. This has become personal I refuse to pay $100 a month only to be treated in this manner. I am retired and I have time to pursue this further! There is an old saying, "We are mad as Hell and we're not going to take it anymore!"
You can tell me why my mother-in-law has to wait until October 24th before anyone can get to her home to reconnect her dish that was blown down during heavy winds last week? That is absolutely absurd that anyone has to wait that long for service that they are paying for and we have told her to deduct from her upcoming bill because if she is not going to have TV for 3 weeks then she should not be charged.
I have waited two weeks and they were supposed to be here today between 8-12 and nobody showed up. Good luck hope online file a complaint with FCC. I have family members who have Dish and they are getting the same run around.