Information, reviews and public commentary for US companies

 

Dollar General

Rating
0.831528
Web
http://www.dollargeneral.com
Address
100 Mission Ridge
Goodlettsville, TN
37072
Contact
Richard Dreiling
Role
CEO and Chairman
Phone
(615) 855-4000
Employees
90,000
Twitter IDs
@DollarGeneral
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Jeremy - 4 h 46 m ago

0

I went to work one day reported I didn't get payed properly. I was shorted 20 hours at 8 dollars an hour. I've waited over 3 weeks since then. It was the pay period of Jan 15 2016. When I informed them of my pay mistake I was accused of harassment and other false statements. After store manager talked to assistant manager she found out her accusations where incorrect. Im still waiting to get payed and don't know what else to do. So I've been trying to contact upper management and other so I can get paid what I have worked for. The store number is 15692 located in london kentucky on us 363.

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Chris - 5 h 19 m ago

0

Savannah Ohio Dollar general. My sons front truck breaks were cut at the Dollar General on Monday Feb. 1st. the only evidence we could visually see was a puddle of liquid were he had parked, which we took pictures of. My son went into the Dollar General and asked the manager (Kaitlyn Shipman) if they had cameras so he could see who cut his break lines (as I was still outside looking at the fluid on the ground. As I walked into the store the manager was yelling at my son telling him he does not need to know about the cameras. I then approached her and asked why she could not act professional, for she is the store manager. She then started yelling at me advising me that this is not her problem. I made a report to the sheriffs department about my sons break line being cut in which he went to the store. I don't know how you trained your employees but if this is how your Managers are to act That is very sad.

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Maryann Baxa - 5 h 33 m ago

0

I went into the Dollar General Store #10266 this morning to pick up 2 items. There was no one in the store (even at the register), so I finally got my 2 items. With going down isles which were cluttered with stuff. Making it hard to get to what I was looking to buy. When I was ready to check out, I only saw one guy and I called out to him, "excuse me, excuse me, excuse me", and he kept walking to the back supply area. I don't know if he was deaf or just not wanting to stop so I could ask him for a check out person. But, he just payed me no attention. I had to end up going to the office and asking one of the women for someone to come to the register. One woman in office said, "there is a bell there." I don't know what happened to the good help you had there before? But, this group of people don't seem to care. I live close by. And I think the next time I go to ANY Dollar General Stores, it will be another one. Not the one here on Almaville Road, Smyrna, TN. This place started my day off on the wrong foot!!

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Cassie Dover Fla - 6 h 45 m ago

0

I was at Dollar General in Dover Florida today at 11:35am. I am 70 years old. I asked for a pack of Marlboros and he asked me for I'D. I laughed because I thought he was joking. My laughing clearly pissed him off. This 18 year old punk then gets an attitude and says... I need someone's fuckin id. I let that go and gave him my id. I pay for my things (so I thought) and then he says "I've still got to ring up the cigarettes. I asked if you wanted them with your order.. You should have answered me" So I get the money out of my wallet and it dropped to the counter... He says "what the fuck" By that point I was Furious. If I would have had to deal with that punk one more second.... The Dover Florida store is the worst most dysfunctional Dollar GenerAL I'VE ever been in. The day manager refuses to work a register. So sometimes you will wait 10 minutes for someone to come up front. There are two young Hispanic girls that work there. One is very polite. The other.... Will make you stand there for 5 minutes while she's on her phone. The manager only stocks shelves. He's gay so he thinks he can talk to the female's like he is one I guess. He calls them sluts and birches. In a joking tone but Its disgusting. Someone from corporate should pretend to be a shopper and hear this garbage. It is not hidden. Its normal routine.

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Shea - 1 d ago

0

This is ridiculous for a company that makes great money you can't reply too the people who keep you in business!! It seems as if your help isnt so pleasant. Not just in one state but in over half the country. You would think you could take initiative as a company and handle the inner issues within the company. In my case a manager and it looks so from many other reviews that's its not just one manager but over half the nation. People are willing too work maybe you need to clean house because as it seems your losing customers. The company has a one star review, I'm sure this won't be acknowledge so I'll be going up the chain until I get a sincere response too the issue. Linda is the manager at Frankfort, ky store located on Holmes street. I really hope to hear from someone soon about the issues above! Secret shopper (hidden)

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Anonymous - 1 d 19 s ago

0

Has anyone got a reply to their complaints? I guess this should tell us something,,,

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Anonymous - 1 d ago

I just stopped at the Dollar General on Little Rock Road in Charlotte North Carolina at 6:45 p.m. The lights are on the gate is almost closed but the doors are locked. Just curious as to why they are closed and why there is no sign on the door stating that they close early.

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$ General shopper but don't like this store - 1 d ago

4

Your store in Mart, Texas is a disaster. There are ALWAYS boxes and carts in the aisles so that it is almost impossible to shop. I could understand if it was only that way a day or so after stock arrived, but it is that way every day, 7 days a week. This store is giving Dollar General a bad reputation.

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Anonymous - 1 d ago

Hello this is Hermelinda Robles Im from Raymondville,Texas wanted to know if you had received my application. I have my confirmation # (hidden)1 Im really looking forward in hearing from you. and working for Dollar General.

Thank you,

Hermelinda Robles

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Just a resident of Oakland in one of the condos - 1 d 5 h ago

0

Ijust came from the Dollar General in Pittsburgh, located on Centre Avenue in Oaklnd section of Pittsburgh. I had a very unpleasant experience with a "lady",

note that I used quotes. as she was quite nasty in my opinion. I believe her name is Kathy....I had asked her where the freeze tape was....she looked at me as if I were a Martian. She said dhe never heard of freezer tape....they do not have it. Funny. I have bought it elsewhere many times. When I went to check out my few items, I went to a young man, and she shooshed him away and said she will take me....I thought that, too, was rude. She does not know how to smille, and I am not used to being treated like that. She needs a few lessons in simple courtesy. I believe she should be confronted on this issue.

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Dissatisfied customer - 1 d 5 h ago

0

I purchased some k-cups from your store #08255 on feb 4th at around 12:45. The cashier was Extremely Rude! I told her that I didn't need a bag when she rang the item up and she put it in a bag anyway. So after I was done paying for the item I told her again that I didn't need a bag so she took the K-cups box and slammed it on the counter, then she refused to hand over my receipt. Worst customer service I have EVER seen! I have been shopping at that store since it opened! She was Not wearing a name tag, so I asked the gentleman whom was working with her what her name was he said Noelle. I will not be shopping at that store again. I will be shopping at the Family Dollar right across the street.

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tim - 1 d 7 h ago

0

Dollar general is the worst corporation to work for . You are over worked and under paid

I actually worked 28 days straight without a day off 10-16 hr days

The regional managers are two faced liars

And I tell everyone I know what type of company you guys are

As you can tell by the reviews in here from their employees to managers SUCK

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Destiny Washington - 1 d 9 h ago

0

Writing to complain about the new manager of the Dollar General in Monroe, La on Standifer Ave....I've been coming to that particular store since it opened a few years ago & never have I ever been treated as if I was a thief. Every since the new manager has been there, she watches & walkes around as you shop in a way that has become very uncomfortable for not just myself, but others who frequently shop there! Please address this issue or I will b forced to shop elsewhere!

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Cindy Foster - 1 d 9 h ago

I was going to write to complain that I often pull into Dollar General in Valley Center, KS only to find the employees on a smoke break right beside the door. Having read all the other comments, it seems employee misconduct is rampant so this comment will probably be disregarded. I always leave, rather than walking through their cloud of smoke. Thankfully, we have another grocer in town close by where this is never a problem.

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Kenneth R Murray - 1 d 20 h ago

0

My name is Ken Murray I am asking if I can get a call from someone who is an authority person/ someone who can make a call and get something done. I have a major issue with dg and needs attention and i ean now . please call me so I can discuss my issue vand not have to get a lawyer involved . I would like Mr. Phillips to call me. This a major issue. Not for some receptionist or someone who can not make something happen. This is in regards to an employee who is management at a store so please don't take this message lightly. I am very upset n I am say this with respect . and I won't be to respectful if someone dose not contact me on Thursday the 4 th. It is important. And it would behoove you to take me lightly . thanks you Kenneth R Murray. (hidden) talk soon

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Rebecca Lippy - 2 d ago

0

The brand new Dollar General in Pipe Creek on Highway 16 south. The employees that are working at night two males and a female should not be left unsupervised. As I was walking into the store the girl was sitting outside the front door smoking a cigarette. The boys were inside cutting up talking really loud cussing. No one was behind the counter. One of the gentleman told the other gentleman to shut the fuck up. I am so glad I did not have my kids with me with this experience walking into your store and hearing this it made me very uncomfortable. Whereas I usually use the hour that my daughter is in Dance to walk around the store to shop I quickly walked in to get what I needed and quickly walked out with my three items. While I was cashing out the cashier asked me how everything was going I said fine and you and he said good cuz my boss isn't here wouldn't be so good if they were here. Very immature I had to buy some medication the cashier said I'm surprised it didn't ask me for your age. He said some other guy came in and bought baby tylenol and it asked him for his age I don't know why that's pretty stupid and he said he couldn't wait for 10 o'clock to get there so he could get out of there.

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Anonymous - 2 d 24 h ago

4

I am writing this and giving 2 different experiences. I live in Elloree, SC and there is only 1 dollar general there. I go in there quite frequently.

I went in this morning and the manager Jenn was there. She always has a smile on her face and willing to help her customers. She always tells everybody hello and welcome to dollar general. I have witnessed Jenn help customers find items and wish them well. She is the best manager that has happened to this store. I went there today to get some popcorn for my wife and I. Well, I could t find it. I asked her and she turned around and found it for me. It had been moved to another shelf and I didn't realize it. I told her thank you and she told me your welcome and come back soon. I said I would!

Well, I went back and Jenn wasn't there. It was another manager, Jessica. My wife had gone with me. My wife asked for help in something and Jessica told her she didn't know where it would be and didn't have the time to find it. My wife told me this after we had already left. My wife was real upset and said she would only go back if Jenn was working. She said that the manager Jessica was rude and more focused on doing other things than helping customers.

I also know that if Jenn is not there, then we won't either.

Jessica is rude and has a very ugly attitude.

Jenn is great and loves to help anyone and everyone that comes into that store.

Stephen Smith: you better not get rid of Jenn. She is the best thing that has happened to that store. You can get rid of Jessica though.

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Anonymous - 2 d ago

Your manager. At store 14191 is making her employees. Work 7 OR 8 HOURS WITHOUT BREAKS THEY GET ONLY ONE BREAK NO MATTER HOW MANY HOURS THEY WORK.

Flagged for review. 
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Fed up and disgusted! - 2 d ago

0

What a mess! This store in Murfreesboro AR is a continual disorganized store I've ever tried to walk through. I'm a senior woman and I cannot get to items on the shelf! I have often moved carts to reach items. I've even pulled things off the carts as shelves are always lacking! As a mater of fact, i have to shop from carts or cases stacked in the floor! Shopping buggies will not go down islez so we have to leave them, load up our arms and carry to the buggy! Rediculous!! This is a very small clickish town and people are afraid to speak up and report this to corporate. Not me! People need jobs here but for some reason this store only has one or two older women working while the manager stays outside smoking. I've been told that people are fired right before the profit sharing check is to be cut. If true, how sad! I shop a lot of other Dollar General stores. I have never seen this problem at other stores! However they must hire help required to keep it stocked. Keep in mind this is the standard!! Not just a one time problem! I have multiple photos! Any delivery person can back this up! The store is dirty inside and out! I refuse to shop here anymore. I will drive 17 miles to Nashville AR to Walmart and the Dollar General there as it is always clean and well stocked with helpful workers that aren't lazy!

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Anonymous - 2 d ago

I am trying to let you know that I approve of what it is you're trying to do. The Walmart shopping experience has become a nightmare, but I'm here to talk to you about your store in Savannah Georgia on Ogeechee Road. I'm visiting in Savannah and have twice now gone to that store on consecutive days. A deplorable disaster. Unbelievable disorganized mess. Just letting you know. I would suggest a surprise visit from someone. Can't even get down the aisles for the carts that are full and the shelves are empty. I must comment also that trying to find a way to contact you from your dollar general website was not at all a good experience. Trying not to sound like a b**** and customer, but you can't fix what you don't know is broken.

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Joe - 2 d ago

0

I've tried to contact Ted vasos CEO. The way your corporate office work's is apparently the way your MANAGEMENT in your stores are trained. Store #15451 in lake Isabella, Ca. I can see why your located on Podunk Tn. I will not be shopping dollar General again. Your.people did not even know the last names of there managers. Joe Palme. You won't be lasting long in this Valley.

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Rude Manager - 2 d ago

0

We just purchased an item at the store located at 910 SE 44th Street in Oklahoma City. There was an item on sale for $4.50 the regular price was $5.50. The item rang up at $5.50 my husband to the cashier that there was a sign saying that it was on sale for $4.50, she asked the manager "John" what should she do. He told her that it didn't make any difference what the sign said it is $5.50. My husband didn't tell me what happened till we got home. I called the store and asked why he could not get it for the sale price. He said he I'm not going to do it. In other words he's not going to honor the sale price. He has vary bad attitude, and is rude to his customers. I will never shop at this Dollar General again and I will not recommend this store to anyone.

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unhappy shopper - 2 d 9 h ago

I guess about 30% of my pay goes to Dollar General I love the products but I hate the way the employee have got to the way they treat you when you try to use digital coupons it is not write the policy is the customer is always right the customer should be treated like a human being especially the one in Arab Alabama employees are very rude I wish you can send some of your people undercover and go in there and try to use digital coupons you will be treated like crap

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disappointed customer - 2 d 10 h ago

I am writing about dollar general in Arab Alabama this is about using the digital coupons are they treat me very bad there I had an experience with cashier name Vicky she was very rude she was throwing my merchandise and saying very rude things to me it was very embarrassing they were people in line behind Me I do not know why you even have digital coupons when you try to use they on the cashiers treat you like crap especially after store the story so cluttered you cannot even hardly use a buggy the smell is unreal the people are very rudeand the manager will be standing right there and never say a word look at the videos I know y'all have cameras in the stores you should be able to look at them and see how people are being treated that use digital coupons

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Angry employee from Temple Tx - 2 d 16 h ago

I worked for the dollar general on 31st right next to bushes chicken in Temple Texas I had a manager by the name of Jose he was a undercover racist he would keep me in the build until 2am stocking and would short me my pay and say he forgot he would fix it and never would I would get jelous when customers gave me complaints and would send me to the back of the store until they left he talked about he's staff horribly in front of customers and then talked about the customer I loved my job but hated my employer sadly had to quit under the condition he was putting the crew in i have othrr workers who will speak out for me one whom husband made her quit because jose was working her long hours as well he made us weman feel weird with his flirting way of speaking hopefully someone reads this and actually do something about it please I want another job a the dollar general nut I don't know he has me as a rehire I was thinking about suing but i'll try this first

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