Information, reviews and public commentary for US companies

 

Dollar General

Rating
0.845802
Web
http://www.dollargeneral.com
Address
100 Mission Ridge
Goodlettsville, TN
37072
Contact
Richard Dreiling
Role
CEO and Chairman
Phone
(615) 855-4000
Employees
90,000
Twitter IDs
@DollarGeneral
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Miller - 4 h 38 m ago

5

Great customer service at store 11445. My main concern is the employees and this heat. The store is very hot and no air to keep them cool and comfortable, especially one employee who is 7 and a half months pregnant

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Anonymous - 8 h ago

1

Very disappointed sign said 3 for 10

And sales paper said 3 for 11 Dr pepper 12 pack cans false advertising ervinville la sales person debated price called manager of store said was what the papers said never will step my foot in Dollar general store again I took a picture of sign

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Kathy spell. - 8 h ago

0

Dr pepper sign 3 for 10 and paper said 3 for 11. Store person was rude at 7:30 pm on 6-16-19 happy Father's ervinville la Dollar general store advertising is wrong you see a price marki in store and you can't get it. SAD. They will never see me again I can spend my money at many other stores

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Anonymous - 8 h 44 m ago

1

The store in Windsor Illinois is awful. I went in tonight to get a couple things employees weren't even wearing anything that would let you know they were employees they were in street clothes. They never habe nametags on. Tonight the little blonde that was working was facing the shelves in coffee aisle as I got to register i zroid there for a couple minutes then looked down the aisle she looked straight at me and continued facing the shelves then I banged on counter after standing there almost 5 minutes waiting to be checked out she came to register. I stated it was ridiculous having to wait so long to be checked out she stated she didn't see me after she had looked straight at me. I stated I'd be contacting Sean Kollman the manager on morning she had a very bad attitude and was rude to me. I think there should be a method implemented for when cashiers ate away from register so a customer can get their attention. I have said this to employees before and they said it was against company policy to put a bell at register because that shoes no one is at register WELL if no one is standing at the register it's obvious no-one is at the register.

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Michael - 10 h ago

2

I have a complaint about one of your store manager in the town of uhrichsville Ohio. All she does is go out every five minutes and talk on her phone. There is a lady that has had neck surgery and the Dr has written a note saying that she is not aloud to lift or climb. It think it wrong that she is the only one that does it all and no one help her out.

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Kim Bidwell - 10 h ago

0

Dg in Quinton Oklahoma is so awful we need this store badly and a lot of people won't use it because it's so unorganized it's awful can't get down an isle

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Tamekiash - 17 h 50 m ago

2

Please don't close the dollar general store in Lenox, Ga. It is the only store we have in our town. The public knows that the store is being robbed from the inside by the person in charge!! We are afraid of it being closed due to loss of inventory and its not happening from the public. Only from a certain in charge employee. You will never see her carry the bags out herself, she has an older black man that takes all of the filled up bags to her house for her while she is at work! Also please stop the employees from parking in all the handicap places in front of the store. The public whom are handicapped can not park in them because the employees and the so called manager always park in them when working.

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This store is a joke - 1 d 17 h ago

0

I passed through Barnsdall Oklahoma the other day. I am astonished on how racist the store manager is. Treating me like a common crook, because I'm black. Screw you bitch.

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Agreed - 1 d 10 h ago

0

I'm Ossage Indian, she did that very same thing to me and my kids.

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Anonymous - 1 d ago

0

I'd say call cooperate, but their a joke as well. They function like this. If it's not personally effecting them, it's not their problem, which is bullshit. That is why the lowest of the low manage their stores. It's very rare that you see a decent one.

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Anonymous - 1 d ago

0

My husband smokes and being from a small town of 600 ppl..everyone knows everyone...it is very ridiculous that he has to show his id Every time he goes in to buy cigarettes...he is almost 50 and you can tell he is not a teenager...very frustrating..needs to be some leeway and stop carding the old ppl...sometimes we want to just run in with cash and not have to bring our id..or when I have to purchase them to dig out my id...time for a policy change..

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Very upset will never return - 1 d 9 h ago

0

Im from Albuquerque, NM and have always visited the store located at 2001 2nd st. and my last visit the two evening workers females are very rude and have poor customer service skills. They were talking and laughing at all the customers in the store.

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Former Loyal Customer - 1 d 9 h ago

0

I have been a loyal customer for many years. The low prices have kept me returning. However, in recent visits, the clutter in many of the locations have gotten out of control. There are racks of boxes blocking all isles and across the floors. I walked out of 3 locations in one day due to disorganization. I will now be joining many of my friends and family and taking my business elsewhere.

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Niki Jones - 1 d 10 h ago

1

The place is just a year old and it's trashy. The General Manager is always in a foul mood and always is posting things about her employees on Facebook. She is very unprofessional and has her employees working while she is either outside smoking and on her phone or inside on her phone. When corporate asks why things aren't done, she then blames her employees. She also discusses personal matters about her employees with all other employees and when something is brought to her attention or took to her boss, she then retaliates against that person. This store has had some great workers and other managers but she runs them off. This store is booming but only reason people in this community say they use it is because of it's convenience and it being so close to where they live, or the deals that they have. As a homeowner in this town, I just have to say it makes this town look awful.

Dawson Springs, Ky. concerned citizen and shopper

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KJ - 1 d 19 h ago

0

Hey it's a DG here in Dillon SC the Riverdale area the manager and staff are rude. They don't order items which is always out. They have attitudes with customers. The manager talks on the phone while ringing a customer up at register. You can tell it is a personal phone call by the conversation. Since this new manager the store is a mess. I'm going to have go out my way and go to a Dollar General further out in town to get what I need. Please look into this matter. Thanks

Signed, a concerned customer

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Linda Williams - 2 d 6 h ago

0

The DG store on Emma St in Springdale, AR is totally unattractive. Aisles too narrow . Stock is falling off shelves, sitting on the floor, nothing organized and the bathroom is disgusting. Toilet paper holder broken off the wall, 1/2 roll of tp on floor, no door on sink cabinet and water contantly running because faucet is broken. Nastiest bathroom ever !!

The two useless female employees doing NOTHING except chatting when there was MUCH to be done in the store. Looks like they just want to collect a paycheck.

I will NEVER go in that store again.

On another note, the stores where I've shopped in Rogers, AR are much cleaner and employees helpful.

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Upset - 2 d 7 h ago

I shop at Dollar General stores several times a month. I visited one of our local stores yesterday in Sparta Tennessee and was very unhappy.

Their was a lady in the store with a dog the cashier was handling the dog and talking with the lady with the dog while ringing up a customer that was in lines food items. She seemed to be more worried about the dog then her customers.

I was glad they opened another line, because I was getting ready to walk out and leave my 30 dollars worth of stuff. I'm a animal person but I don't handle animals then handle food.

It's one thing for service animals to be in stores,but I don't think people should be aloud to bring other animals into stores

Then she had the lady bring in another dog and took the lady's number so she could go pick the second one up

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Anonymous - 2 d 10 h ago

I am so unpleased with this company. My wife has worked for them two different times, the first time was in Texas, where she worked 79 hours a week. Now we live in Florida, and she is working 75 hours a week, and they still want her to cut hours from her employees, so she has to work more. Damn you DG...

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Mary A Wilson - 2 d 14 h ago

0

When going to Dollar General store in Osceola, IN the clerk was very rude. Saying that I had to get the same item when returning one that did not work. I told her that there was not another one of the same kind. Then said that I had to have the bar code. Did not have that either. Had my receipt, but she didn't use that. Went & got something for the same price & used that. I have worked with the public to long to be talked to like that. She needs to learn how to deal with the public better. Another thing I called different stores in the area to find out what the return policy was & almost every store # said that it was NO longer in service.

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Anonymous - 2 d 19 h ago

0

Dollar general is a joke how can a manager be smoking marijuana coming to work high not informing her employees of shift changes, leaving all her ads and work to her employees that aren't fully trained and not telling them when they're supposed to work at a different store and the district manager warns them about drug tests and says it's at her discretion to take disciplinary actions but only two people are reporting what's happened so they don't believe you

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Anonymous - 2 d 19 h ago

Your stores in buffalo ny are a filthy mess products on the floor bottles of open chemicals on the floor

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Anonymous - 3 d 10 h ago

I wasn't greeted when I walked into this store. I brushed it off. Browsed around the store looking. I am down the bath and cosmetics isle. I could hear two women shouting back and forth about how the isle is not stocked correctly and that so and so is stupid. And it'll be deducted out of their check. And this lady that was saying that walks out of the office in front of me, storms past me without saying excuse me, or how are you? . Nothing. A another associate followed her. This lady was mouthing off to the associate. They walk past me again. And it gets quiet. I check out and turns out this lady is the manager at this store. Her name is Debbie. She works at 1640 W Thatcher Blvd in Safford, AZ. She was so rude that i wanted to say something. She needs to be fired. No one should be talked down on. I called corporate and no response. So I'm leaving this review here. I'm hoping that someone will address this matter.

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Anonymous - 3 d 10 h ago

1

I have been shopping the DG on Myrick Rd., Deatsville, AL for some years now. I haven't been very impressed with the store help, as they are rude and I even stumbled upon a young man employee and lady employee playing kissy face on one of the back aisles at about 4:20- 4:45 pm on 6/13/19, but that wasn't the issue. A certain item that I buy has been incorrectly labeled on the shelf for two weeks. I was able to get one of the young lovers, the lady to witness what price was/is on the shelf. I then went to the register, and the price that was charged was more than marked. I told the male part of the love duo, as he was running the register about the problem and he told me I was wrong. I got him to get his girlfriend and she admitted that the shelf price was lower. I asked if I would receive the shelf price and I was told no. I asked as to why that was and why wouldn't they honor and correct their signage to which I was told by both that it wasn't their responsibility to do either.

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Anonymous - 3 d 13 h ago

0

Why do messages left on voicemail to the human resources department not get returned? I interviewed for a position with the distribution center in South Boston, Va.and called twice trying to follow up with them. I left 2 messages and got no response. Doesn't sound like it's a very good company to work for if this is the way they do business and treat people.

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Anonymous - 3 d 16 h ago

We would like a Dollar General store in our neighborhood on Lookout Mountain on Hwy 136 It would really be convenient for us as the population is going

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