Information, reviews and public commentary for US companies

 

Dollar General

Rating
1.774194
Web
http://www.dollargeneral.com
Address
100 Mission Ridge
Goodlettsville, TN
37072
Contact
Richard Dreiling
Role
CEO and Chairman
Phone
(615) 855-4000
Employees
90,000
Twitter IDs
@DollarGeneral
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Dennis - 53 d 19 h ago

0

I've often been dissapointed in the Dollar General store #1227 in Grape Creek, Tx. The shelves are way understocked, the floor and the store in general are not just unkempt, but FILTHY. The cash registers often require the clerks to put credit cards in a plastic bag to make them work, store is way understaffed,everything is in disarray and today I was toally DISQUSTED. There were HUNDREDS of DEAD FLIES just inside the entry door. A great first impression, for sure. There were DOUBLE that many where somebody swept them, just past the "welcome matt" outside. I didn't feel welcome at all. They could have at least swept the dead flies into the curb, that would have at least helped with the apppearance. They sell food there, remember?? Put the damn dead flies in a TRASH can, and do it PROMPTLY!!

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Brenda - 35 d 6 h ago

1

It is the same in Ore City and they refuse to sell pennied out items. What a rip off

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Donna k. - 41 d 19 h ago

I do a lot of shopping at dollar general. We live in a semi rural community and it is convenient. The employees are always nice and friendly, but the stores are ALWAYS a mess. You have to move nieces and back up and go around if possible. Your competitor store, Family Dollar are neat and orderly, but I prefer the products and prices at dollar general. If this was my business I would want it to be a place I could be proud of

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Sandy C - 57 d ago

1

I was at your store on McIntosh and Bee Ridge Rd in Sarasota, Florida, not pretty! I stood in line for half an hour because of the old cash registers and computer system, No one could run a debit or credit card! You lost 5 customers we dumped our items and left. I then proceeded to the store on Clark Road, same thing. You have good prices but you are too cheap to update your systems. Think guys!

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unhappy - 59 d 5 h ago

0

the dollar general store located in Oconto,Wisconsin is a terrible,disorganized mess!!! There is merchandise all over the floor,making it impossible to get around with a shopping cart or find what you are looking for. It appears that the place is run by teenagers,whom are rude and unhelpful. No organization at all.Surely there has to be a solution to this.When the store opened it was clean,organized and run by good people...well not anymore. Simply disappointed!!!!!

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Joya Jones - 61 d 4 h ago

0

the dollar general at 4279 mayfield road, south euclid,ohio is the worse place for shopping the place is FILTHY floors are so nasty and nothing is never organized they hired kids to run that place and they don't do nothing in that store. the products in boxes on a cart not on the shelves, i have found expired food products in this store. and also the emergency and bathroom you have no excess to. corporate needs to hire more mature employees to handle their stores, and not kids with no manners or respect. i am so disappointed in the way this store is handled i am trying to reach someone in corporate office to look into this matter. this is a nice area to live but with stores like this make it look horrible in the community.address is 4279 Mayfield Road /South Euclid,Ohio 44121 Store# 14274 look into this matter and maybe hire a better District Manager to handle this complaint.

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Regular Customer - 63 d 5 h ago

5

I am a regular customer at the DG in Pioneer OH and was in there 3 days ago asking for the Excedrin which they keep at the cash register because the meth druggies keep steeling it. NOW I am told that your inspection team was in the store recently and told them they had to put it back on the shelves. THIS IS WRONG AND U NEED TO LET THEM KEEP IT AT THE CASH REGISTER along with the 3 orther items they steel on a regular bases!!!! Because Pioneer is a Michigan/Ohio boarder town their are meth labs in the surounding area. YOU need to do your part in fighting drugs and this is one way you can help by preventing the druggies from steeling what they need. I am amazed that your inspectors did this!I don\\\'t want to hear your response that we are looking into the mater I want to hear that you agree and are telling the employees to put the stuff at the cash register!!!

Respectively Richard Draham (remember, a regular customer!!!!)

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Anonymous - 65 d 7 h ago

1

To whom this may concern:

I,Angelicia Griffin, hereby resign from Dollar General 5456 Atlanta Highway, Montgomery, Alabama as of April 28, 2015. I am doing so because of lack of proper training for the position applied and was not properly critiqued for loss of hours. Managers do not initiate good business ethics and leave others to handle what is needed to be done in department. I was not able to come in on Saturday, April 25, 2015, because of medical reasons. I notified manager approx. 3 hours in advance. Manager received call on voicemail, but initiated rude feedback with an astounding and unprofessional attitude. I was terminated without any proper protocol. Thank you for your time and hoping in the near future that I am able to return.

Angelicia Griffin.

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concerned African-American customer - 70 d 23 m ago

1

I'm a valued customer of the dollar general stores here in Beckley ,Wv.,I would like to know understand why it is that the store(11055) in Harper ,Wv a prominently black neighborhood does not carry black hair or skin products.they carried these products when they first opened the store and then discontinued them completely.I believe that it would help the business to carry these products,to make it convenient for the customers having to travel 5-10 miles to buy such products.I've lived in this neighborhood for over 30 yrs and it would make it easier for all Afican-Americans concerned.

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Leipsic shopper - 78 d ago

2

I shop at Dollar General in Leipsic Ohio. This store is the greatest thing that happened to are town since the IGA closed. You can pick up anything you need accept produce and fresh cut meats. The only problem is......seems like everytime i go in there i have to stand at the register and wait on the clerk to check me out. Today there were 4 of us waiting for her to come check us out. Its not that they aren't working, they are busy doing other jobs on the floor. Yes they need to pay more attention to their customers and maybe they should hire more help to stock shelves.

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sv - 96 d 5 h ago

1

I shop @ $Gen multiple times wkly, and love using the $5 register coupon at different stores regularly. I went to store # 12413 (I think) on Hwy 31 between Hartselle & Decatur in No. AL., & purchased more than the required $25 required by the coupon. When the cashier tried to scan it, the bar code had not printed properly from another store the prior week, so it wouldn't scan. After several attempts to resolve the problem, another person (a manager?) was called. She made the decision that I would have to pay full price because there was no way they could give me the discount. I refused as it was the fault of the DG register, and no fault of mine. I then asked for a corporate contact #, and was told to call the # on the receipt. As I knew, and I'm sure she did too, the # for the survey, wasn't going to provide me what I wanted. I had no receipt from this visit since I didn't buy anything. This was such poor customer service & such a disappointment from your company. I came home w/o my needed items, & will purchase them elsewhere. I know it's a small amount, but undoubtedly DG considers it enough to bring customers in or you wouldn't offer Bringing customers in with a coupon & running them away with bad customer service is only making things worse, creating negative PR. Thank you for allowing me to vent.

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john - 97 d ago

1

Concerning the store # 06739 at 1637 Navajo Blvd Holbrook, AZ 86025. A serious complaint against "IRMA", an employee, she is very rude verbally, unfriendly, attitude is all wrong for the job. Not sure if she is manager or not. On 2 different shopping visits " IRMA" was verbally rude to me for no reason.

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Chasity - 100 d ago

0

The Dollar General store in Sullivan Indiana is a joke. The main manager is very rude and disrespectful to all customers. He follows people around invades my personal space. I've never done anything wrong or illegal and do not like someone following behind me. There is no reason that Eric is even employed at a store where he has to deal with customers on a daily basis. He is a Dollar General employee not a member of the police department. I will no longer shop at this store. I do not like having my personal space invaded, nor is there no reason to have it done.

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Anonymous - 111 d 16 h ago

0

I shop at the Dollar General in Pinckneyville, IL. On March 13, 2015 the manager was rude and turned around and walked away from the cash register. I asked a question once he decided to return and he never gave me and answer. I will not be shopping in this store again. Always enjoyed shopping there before this happened.

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Robert f. - 124 d ago

3

I am an HVAC contractor servicing your store. You have chosen to set your heat set point to 66 deg. If you check you will see your service calls for no heat have gone up. I understand you are trying to save money on your heating bill but The cost for contractors to go to your sites just to tell the manager there is nothing wrong and the complaints by customers about be to cold must be defeating the brilliant idea to set the temp so low. Also the location of the sensors are about 8 feet high. So the temp near the ground is much colder.

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Harry & Roberta Meyer ie: Diana - 149 d 16 h ago

5

My name is Harry Meyer. I live in Zolfo Springs , FL. I have shopped at the Dollar General Store# 11636, here in Zolfo Springs.

Diana, the manager is such a good person,and works so hard every day.Stocking shelves,running the cash register when the

only girl running the people thru and gets covered up.Diana drops what she

doing what shes doing ,runs up to check people out.

The lady never stops and really runs the store very well. I go there almost everyday and say hello to her and ask how she is?

Sir's , I just want you to know , and how did you find such a" Good " person such as Diana to run that Dollar General Store ???

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Bobbi and Billy - 157 d 17 s ago

5

I enjoy shopping at Dollar General very much. Always find the employees helpful. I am asking, I know that many stores are being constructed near country areas. I am speaking for many people in my area, we wish you would consider building a store near us. We live 12 to 20 miles from most stores. The area I am speaking of is near I-95 and Hwy 38-S. This area is real busy with traffic to Myrtle Beach SC, We have a Flying J, McDonald,Sub-way,Dairy Queen,Wilco Station,Wendy's. I really believe it would be a good location for a Dollar General Store. Would you please check into this and maybe consider.People exit off I-95 for all the other stores, as they would your store. Thanks so much.

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patricia Keith - 158 d ago

0

I went to the dollar general at3019 Dickerson Rd the employee was not friendly at all never greets unless you are one of special or you may attract her attention but never to me hey the customers are the ones that keep your job for you she is black with blonde short hair

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Patrick - 204 d 12 h ago

0

The Dollar General In Beckley Wv on Robert C. Byrd Drive...#591, I was an minority employee that was called away to active duty to Afghanistan.Upon returning a new manager was in place and stated that they had no knowledge of me ever working there. And no position was held for me. I filed complaints with the company with no response. I filed a letter with the Gov. and Congressman. I lost my place and had to move 800 miles away to live with relatives..now they call me after I sought attorney's assistance and trying to smooth everything over by offering me a position in my area at min. wage as if it will make things all better. I was told directly by management and etc. I somehow got forgotten and overlooked...I was the only minority worker in the Army reserves that worked full-time hours for over 2 years there...what sense does that make??

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Anonymous - 210 d ago

Went to the dollar store at 3946 State Rd in Cuyahoga Falls Ohio and my grand children was accused a stealing. They didn't even have any thing and the girl was yelling at them in front of all the customers. I will never shop at that store again. She was very rude.

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Steve - 212 d 2 h ago

4

I have recently retired and am looking for part time work. I checked with my local Dollar Store and they informed that I would have to fill out an application on line because they no longer have access to paper applications. I went on line and tried ti fill out application , only to discover that the Dollar Store web page is connected to on line education applications as well. So unless I agree to sign up to futher my education I can't complete the application. All I need is some part time work to supplement my income. I have over 30yrs. shipping receiving experience and I believe I would be an asset to the Dollar Store Corporation. If you can help please let me know.

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Upset community member - 262 d ago

0

The manager at the Dollar General in Rutherford, Tn., Shaleita Street, is the worst manager in the world. She is racist against white people and large people. She has been stealing money from the store and blaming the employees. She is lying about employees calling in by saying they didn't. Fired an employee that has proof that she called in. Due to injuries received from a fire. I went to the store the other day and their American flag was laying on the ground in front of the store. (I have a picture of this). The manager was informed about it and said, "We will take care of it." It was still laying there an hour later until another customer brought it in and laid it on the counter and said she would not return to the store again. She mistreats her employees. Her and other employees sit outside smoking and talking on their phone at the same time while people are waiting in line to check out. The store is also disgusting, even though they just re-done the store. The manager is also messing around with all the delivery people. There are so many people that are refusing to buy at the store due to this manager. I could do a better job myself.

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Brian - 274 d 14 m ago

0

Clay,KY Dollar General Stores manager is the rudest person I have ever come across in retail.

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Deb - 294 d 7 h ago

1

i am contacting to ask what happen to the pride in the store in Mt.Pleasant, IA. I was in there twice recently and the floor were littered and spotted with spills. The two girls in there acted like they had nothing to do but visit. i saw tags and trash underneath racks and the edges of the shelves in the aisles. What a poro representation of a retail store. Not long ago there was a clean store there. What happened????

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Eddie Haskell - 296 d 3 h ago

3

I have tried several time to buy a tracfone from Dollar General. I always get told by tracfone that the store did not activate the phone by scanning it. The last couple of times I tried to buy a phone I asked them to make sure the scanned for activation. But it has not worked. Tracfone wants me to send in all the paperwork and packaging. Then they will activate it. There has to be a way for Dollar General to do this....I have tired having them re scan it. They have actually been pretty helpful, but they have no idea why it is not working.

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