Information, reviews and public commentary for US companies

 

Dollar General

Rating
0.803724
Web
http://www.dollargeneral.com
Address
100 Mission Ridge
Goodlettsville, TN
37072
Contact
Richard Dreiling
Role
CEO and Chairman
Phone
(615) 855-4000
Employees
90,000
Twitter IDs
@DollarGeneral
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Thelma A - 9 m 50 s ago

2

I buy at Dollar General stores quite regularly but one thing you do is very upsetting

to me. You print fake coupons in the paper and then you tell us to do digital

couponing. It's much easier to just cut out the coupons since I don't know how

to do that and I'm supposing there are many others who dont know how to do

that, especially if you don't have a cell phone. Why make people go to the trouble

since you've already printed a coupon in your flyers. Disgusted, Thelma Allton

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Too Bad - 50 m 26 s ago

1

This is regarding your store in Lead Hill AR 72644. This not about staff but the temp in the store...I realize this building is not owned by DG but by Pat Hopkins...the AC AT THIS FACILITY HAS NOT BEEN WORKING FOR MOST OF THE SUMMER UNTIL PRESENT. You are losing inventory as even the candy is melting!

The poor staff....the store is going to hell...inventory all over the isles! Who designed the new location of items...not good.. It looking like a ghetto location...please do something....before your remodel, it was a pleasure to shop at. Now, I rather shop at the County Market in town and pay more...this is just deplorable!

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Anonymous - 1 h ago

0

The brand new store in Mobile @ DIP?on Blvd. Their frozen food makes you super sick!

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upset and not pleased employee - 1 h 14 m ago

0

I would like to file a complaint against your Managers Tara Lewis and Mary Mcfee in Birmingham, Al behind Taco Bell for lack of management, customer service, lack of training an employee and i will not be satisfied until their TERMINATED!! They are rude , nasty has no respect for anyone not their employees or customers and I WILL NEVER VISIT ANOTHER DOLLAR GENERAL PERIOD!!!

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Sheila - 2 h 15 m ago

0

Store at Eupora, MS is absolutely filthy! Aisles are blocked by boxes, etc. Floors haven't been swept in months. Manager stays on cell phone constantly. Someone needs to come check on this store! Eupora is a small town and customers don't have many store to pick from, but we deserve better than this.

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New manager - 2 h 37 m ago

Please hire a new manager for store#04767 or bring our old manager back to get the store in order again .Vikki the new manager does not have people skills and don't know how to manage the store . Employees are all rude and lazy and stabbing each other in the back thinking they will be the one to move up to a higher position . I think the manager feels threatened by her employees. Please help we deserve to be treated better as customers !!!

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JC - 3 h 31 m ago

I would like to know how to get in touch with the regional manager for the Dollar General Store in Lynn, IN. When this store first opened it was clean and the shelves were kept well stocked. Now it is dirty, the shelves are not kept stocked, the aisles are blocked so you cannot get a cart through, and the current manager seems more interested in being outside smoking than working. Sometimes there is no one at the register, and you have to go looking for someone to check you out. People could walk out without paying. This store seems to do a lot of business, but I have heard many people complain about the manager, and how she must not know how to schedule people because there is only 1 person working sometimes. The bright spot is Jon. He is helpful and friendly, unlike the manager.

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concerned customer - 4 h 21 m ago

My husband and I was at sore I muncie Indiana. Store #03314 all 3 employees were outside smoking a cigarette. They were all walking out at the same time when we pulled up. Someone could've e easily walked into the store and put stuff in itheir pocket and they wouldvebnever known.

I wanted to bring thisnto your attention in case it happens again.

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G.s - 4 h 42 m ago

0

I fell sorry for the customers that come to dollar general goose creek red bank road they are pitting items at full price on clearns shelves and if you dont ask what the regional price is they will sell it to you at full price one of the employee told me that they pit clearance stickers on the item that. Is the original price i told her that is false advertising that is against the law so yes this is what i had to deal with on a sunday morning i also ask to speak with manger she said i all ready try calling she isn't ppicking up the phone so i ask for asst she told me that she will try to call but she is the only one person working other lady call out well if i was a secret shopper i would give them a big fat "F"

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Unsatisfied customer for awhile now! - 5 h 43 s ago

1

I'm done with Dollar General Store #09246

Supposed to get $2 off $10 spend $12 get nothing. Not to mention, cashier on duty this morning always so rude. Every other employee welcomes you in and is polite. This one you ask why digital coupon don't work she don't know she just works there. I deal with her weekly so its not a case of having a bad day either! You lost my family's business! I've walked out this store numerous times thinking I should call and complain at how rude and unhelpful this employee is but then I think of the nice ones that have to work beside her and change my mine. But after losing coupons too many times and quite frequently with said above cashier I've decided to take my business elsewhere. We are a small community here and I've shared my concerns before only to find out others feel the same! I'll gladly go to Wal-Mart!

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Unsatisfied customer for awhile now - 5 h ago

Forgot to mention, this is Houma, La!

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Anonymous - 5 h 13 m ago

0

779 ROBERTSON BLVD/ WALTERBORO, SC

THE SIGN SAYS TEN O'CLOCK IS WHEN THEY ARE SUPPOSED TO CLOSE. MY UNCLE AND I ARRIVED AROUND NINE THIRTY AND THE DOORS WAS ALREADY LOCK!!!! A LADY NAME WILA ALLOWED HIM TO ENTER THE STORE. BUT RANG UP THE WRONG PRICE IT WAS ON PROMOTION!! SHE THEN LOCKED THE DOOR AND TOLD ME COME BACK TOMORROW!!?

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Disappointed customer - 6 h 12 m ago

1

Your franchise at 5501 Truman rd kcmo 64127 is absolutely HORRIBLE! I never write reviews but after going to this store on numerous occasions a review is in order. Every time I go to this location the shelves are ALWAYS empty. I NEVER can find what I'm looking for. The mgmt at this location has no knowledge of mgmt skills. Last week I notice your mgr texting on his phone while sitting on the floor when I guess he was suppose to be stocking the beauty section. Very unprofessional! The store there is very unorganized and dirty. The only good thing I see is a couple of cashiers that seem to some what care but never have the help they need. There is ALWAYS a long line with only 1 person working the register. Im starting to find myself not even shopping there anymore! This location needs some serious changes or its going to lose a lot of customers.

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Connie robinson - 1 d ago

I was in DG TODAY. THEODORE AL..THE MOST RIDICULOUS CRAP HAPPEN...I SPENT 78.00. AND THE CASHIER HAD PROBLEMS. MY COUPONS WEREN'T CORRECT...SHE DIDN'T GIVE ME THE SATURDAY 5.00 OFF. I CHECKED MY RECEIPT..THE COUPONS ON REGULAR PRICED ITEMS WANT RIGHT...THIS WILL BE MY LAST DG VISIT..(hidden)....SO NOT WORTH IT

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Lala - 16 h 43 m ago

0

Same thing happen to me and I told the cashier she said yes everything applied not one coupon applied not one. So sad how they trick us in to clipping digital coupons and at the end we are in for a surprise.is best to use paper coupons but in another store. Dollar General seriously wrong. If you have your digital coupons respect customer's who use it if were using it is to save that extra dollar. It happend to me today. Dallas, Texas.

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Anonymous - 10 h 21 m ago

Did you ever hear anything from this

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Do your part - 16 h ago

Store#04767 had two employees working today one was the cashier and the other one outside smoking while the line went all the way to the back of the store. Customers were very upset about having to stand in line so long and no one coming to help check. The bathrooms stink so bad the men's bathroom stays stopped up. Employees and manager Vikki are so lazy and rude.

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Faith - 17 h ago

0

Dollar General is a sad store messy inside and out. People that work in these stores have horrible customer service everything is lame. And dont use there digital coupons because they will never apply to your transaction. Dollar General step it. Up or you will soon have no customers.

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Ms Bonnie - 18 h ago

0

I notice looking over the complaints that many of the stores have a similar problems. They don't stock their shelves and leave merchandise in the baskets blocking the isles! My husband and I went to the Dollar General in Senatobia, MS. We think Walmart needs a little competition. The store in Senatobia was recently remodeled and the grand opening was very impressive and I was looking forward to shopping there. We couldn't get down three isles they were completely blocked. Two of them were ones we needed. This was on a Saturday! There seems to be a breakdown in training (if there is any). Don't they have a business plan? No wonder Walmart beats the competition, these discount stores just don't try. How disappointing!

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Anonymous - 18 h 30 m ago

0

Byrdstown Tn dollar general is a disaster! Went there today to shop the summer clearance sales. I asked the ladies at the counter of there was a way they could scan the clothing inside (because it was obvious it was apart of the sales event as well because same items were in clearance rack outside!) and they both were not willing to help me in any way and said no and walked away! I did still shop aand had the lady check the prices of a few items before I purchased them at the register and she then used the scanner to check the price!!!! But was unwillingly to help me previously!! The clothing was such a mess you couldn't even look through it. Not sorted at all and the markdowns were still in the store unmarked! The lady at checkout was not happy in helping me complete my transaction and I was in no way rude! I even said I am not trying to be a pain I just wanna make sure of the lowest prices as I did have a few items in question that weren't part of the clearance. She made the comment "are you the same one that was in here yesterday?" Bc we had one in here like you yesterday!" Implying I suppose that she did not enjoy dealing with someone who wanted a price checked!! If they were doing their jobs to begin with I would not have had to even ask for assistance. The merchandise would've been in seperate sections had the store been organized! I worked retail and I would be ashamed to be the manager at this store! You need some management at that store!!! Im not much to complain but that store is very poorly run.

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Genesis - 19 h 24 m ago

3

Rose Hill , Ks.

Thank you for the expansion plans for the store in Rose Hill. BUT, PLEASE, PLEASE, PLEASE, bring in some management with the new store. The current mgmt is getting really bad. There have been a couple of times I have had to step outside to get an employee to check me out because they are to busy sitting in a lawn chair by their vehicle smoking. Improvements have to be made.

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Anonymous - 19 h 29 m ago

I shop at your store often. There was. new hire operating the register today. He was very confused and asked repeatedly for help. He was very apologetic and friendly. Several other employees were standing around idle but no one helped him until the check out line was very long. I stood in line for forty minutes to buy one item.

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PATTY - 20 h 9 m ago

0

Kingston Springs Tn store is A MESS! Just gave up trying to get down the isles with boxes and carts blocking. It was nice when it first opened. ITS NOT NOW!

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Ms Hudson - 1 d ago

0

I was just at your store in Memphis TN. I bought 3 items some Coke products it had a sign for 3 for. I forgot how much. It rung up and i didn't think until i got to my van. I walked back in the store and say it was something wrong with the price. Im handicap with my cane. The girl told me to go back and get those drinks. By the time I walked back in the i guess the store manager came up and say the sale was not for today they put the signs up early. And if I had a problem with it take it up with corporate. So hear i am. I was tired. The lady that was behind me said the attitudes of the people in some your store are awful. They need more customer service training.

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Ms Hudson - 1 d ago

0

I was just at your store in Memphis TN. I bought 3 items some Coke products it had a sign for 3 for. I forgot how much. It rung up and i didn't think until i got to my van. I walked back in the store and say it was something wrong with the price. Im handicap with my cane. The girl told me to go back and get those drinks. By the time I walked back in the i guess the store manager came up and say the sale was not for today they put the signs up early. And if I had a problem with it take it up with corporate. So hear i am. I was tired. The lady that was behind me said the attitudes of the people in some your store are awful. They need more customer service training.

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