Information, reviews and public commentary for US companies

 

Dollar General

Rating
0.79959
Web
http://www.dollargeneral.com
Address
100 Mission Ridge
Goodlettsville, TN
37072
Contact
Richard Dreiling
Role
CEO and Chairman
Phone
(615) 855-4000
Employees
90,000
Twitter IDs
@DollarGeneral
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Steven L Snow - 1 h 19 m ago

1

Your lack of concern for employees safety is criminal. Horrific event yesterday in Macon Georgia is your CEOS fault. No direct link up to police, not enough employees in your stores, now has devastated families forever. I guess bottom line is more important than people's lives. Hope you get sued for millions. Been cheaper to operate with employee safety paramount. Stupid, stupid, stupid!

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Joane Brown - 1 h 20 m ago

0

Here we go again!!I don't know why I complain,hopefully you will listen.I went into a new dollar general a couple of months ago on Duff Road in Lakeland FL.It was so neat.I went back in on Dec.5th and it was just like all the other Dollar Generals,merchandize was sitting in all the islis so you could not get to what you were looking for!Now it is not the employees fault,they say they have no input about what you deliver but they should!! The store where I shop on old Kathleen Rd in Lakeland got 60 water hoses last Spring that is ridiculous! I wrote about that last Spring If you are not going to listen to complains why give your coustermers the option to complain?

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BStroud - 3 h 38 m ago

0

Worst service of any store I have ever been in!!!!

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Anonymous - 4 h 13 m ago

0

Woman refused to sell me a hat

In Hamburg PA

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Katie - 4 h 38 m ago

0

I was just in Dollar General in Memphis Tn that I frequently visit on almost a daily basis. The "manager" Tim is always very rude to ALL customers. Today the alarm system was messed up and as I and 2 elderly costumers walked out the alarm went off. I was the only one to be pulled aside. I offered my bad to them and offered to empty all my pockets. I was told to never visit this store again with proof of nothing but what was purchased. Then as I asked to speak to a higher manager or have a number I could contact to speak with someone, he threatened to call the cops on me and have me arrested by any means he could. I will never visit any other Dollar General. I have tried to reach out to Customer Care and have had no luck. Also as a noted point the female working and I stood and had a long conversation and she walked with me the whole store as if I was being watched. I did not mind the company as I didn't know of the situation to follow.

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omillbro - 12 h 10 m ago

0

My complaint is that on 12-08-2016; I stopped at the Dollar General located at: 1100 Carver Rd, Modesto, CA 95350 to shop for a few items that my family needed. During the time that I was in the store and prior to my acquiring any needed items I walked over to the men's room with intentions of availing myself of the facilities. However, tacked to the men's room door is a sign "instructing customers to see the store personnel for a key to gain access to the restrooms". When I asked the store personnel for the key to gain access to restroom, they informed me that despite what the door sign clearly states the restrooms were only for employees. I found their statements regarding this matter highly suspicious, so upon returning to my car I decided to call the store and talk to the manager about my being denied access to the restroom. The person on the phone informed me that, they were the store manager and happened also to be the person who just denied me restroom access. This person told me that it was store policy not let any customers use the restrooms despite what the door signs says. Based upon my many years of shopping experience at other Dollar Generals with my family, and observation of the behaviors actions of employees within this specific store as well as conversations with to others Dollar General shoppers, I found out that this store allows White customers to use the restroom. The store policy of non-restroom usage by customers seems to only apply to African-American customers and other minorities. I request that the store be instructed to stop this discrimination among its customers regarding restroom usage.

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P - 5 h 23 m ago

2

Nope. Go back to the store in a week. Requests to use the bathroom again, but this time record it. If they don't allow you to use the restrooms. You forward a complaint to the home office. Tell the manager on your way out that you are issuing a complaint and that you have the incident on video. Play a little so she can see then walk out. Seriously though, go through with the complaint several times.She'll throw you the key next time without hesitation.

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Alesiaholliday76@gmail.com - 6 h 10 m ago

0

I went to 2 dollar general stores in Warner Robins for the sale on the six pack bottles of canada dry ginerale, only to find there were none received at either store and no rain checks could be issued. The sale was for 4 six packs for ten dollars, and this sale item never made it to the stores, the sale ends on the 10th and I was there on the 8th

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Nightmare coming - 18 h 45 m ago

2

Wonder how they would feel about a class action law suit for discrimination? Senior citizens live on a fixed income and could really use the savings in some of the adds, yet they can not get them as Dollar General says "Save with Digital coupons" I know of no Senior citizen who has a "Smart phone" most don't even have a cell phone. I am sick and tired of companies who want my money or a Senior citizens money trying to force technology down our throats when we can barely afford to live much less purchase a $300.00 to $700.00 phone nor the bill for the said phone.

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Yes, I work here. - 13 h 12 m ago

That's not discrimination. If you don't have a smart phone capable of downloading the app you simply don't get the savings for that offer. No one is forcing tech down your throat seeing as there are still PLENTY of sales that come up every week. Most of the time the digital coupon sales are an ADDITIONAL discount on top of an already reduced sale price. Don't be so petty and "victimized" because you don't have a smart phone. I'm 27 and don't have a smart phone either. Should I be granted special access as well? No.

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Anonymous - 15 h 12 m ago

The worse service at both stores in Bryant and the return was only store credit.I lost money because the product was a piece of junk like the service.

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Unhappy - 15 h 27 m ago

0

Just left store in Ashland city by Walmart the two girls working where extremely rude rushing me out of the store, which wasn't even upsetting me I worked for Dg for 2 years so I understand. It was when I went to check out that upset me, the cashier threw all of my items into one bag while I was trying to put some of the items into another bag my receipt had printed and she said ,Here's your receipt, I didn't take it because I was trying to place the items into another bag so she threw the receipt onto the bag carousel turned around and walked away all the while the manager was at the door holding it open for me to hurry and leave. I told her they where being very rude she proceeded to argue with me saying we are not being rude we told you we was closing soon I said and your going to argue with me she said she wasn't. needless to say I did not enjoy my experience and I'm not one to complain considering I've worked at that store and many others. I will continue to contact someone about this issue till I get treated with respect this is the second time in a week I've come to this store with the same manager being rude not to mention I asked to use the rest room she told me it was out of order..... This happens every time I come to that store I am usually there late because I work late hours.

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Rose N. - 15 h 32 m ago

0

I was recently employed here. I "trained" for a day and it really only took 2 hours to decide I wasn't coming back. The Dollar General is in Columbus, Kansas. That place needs shut down or they need to completely rehire the entirety of employees there. They gave me a drawer, set me on the busiest register and then went to get on their phones in the office for the next 5 hours that I remained. Whenever I asked for help, they were aggravated and frustrated with me. This is the most ignorant and unprofessional group of people in the world that I've ever experienced. I don't understand how this particular location is still running and hasn't been investigated or shut down.

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Ridiculous situation - 16 h ago

The Dollar General store in Galliano,La, very recently hired a new manager, Alyce M.. Within 2 weeks of being hired, hired a new full-time girl which put the store with one too many full-time workers. One full-time worker has been working at this store for 16years and is having to fight for her position and another worker who has been working there for 2 years has been demoted( her reason for demoting her was because they have to many full-time workers.). The new girl has been there a couple of weeks and is still a full-time worker... How is that right? If Alyce had a full crew why did she hire someone else? And then try to demote 2 longtime workers, good workers who actually care about their jobs. This situation seriously needs to be looked into.

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Hate retail - 17 h 22 m ago

The employees are treated like crap. They don't care about there employers well at least the ones that run there fucking stores. Get of your high horses and you go run your store on Christmas Eve. You bunch of greedy fucknuts!

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Furious - 17 h 25 m ago

0

I am furious !! I am a small business owner in mcqueeney texas and go to the dollar general almost every day. But they have the most ungrateful employee there naned Jen , my last visit to the store she was complaining to customers how corporate screws over all the employees cuts their hrs and generally treats there employees like dirt . I was not impressed , if she was my employee she would be fired immediately . I'll now take my business elsewhere

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Paula - 17 h 38 m ago

1

We were so proud to get a Dollar General store in Rickman, TN but it is has very poor management. The aisles are always so cluttered you can't get through and can't even look at items in most aisles. Packing boxes on big wagons are parked in several locations and seem to be there ALL the time. I usually just drive the extra 12 miles to visit another store because of this issue. I hear others say the same. If our store was kept clean and neat, it would have many more customers that at present.

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Jeanne - 18 h 15 m ago

0

This afternoon around 4:30 I stopped at Dollar General to pick up a few items. When my turn came to be checked out the woman who was working rang my items up, accepted my check and then stood there and stared at me, she didn't say anything to me, she simply stared. I had five items sitting in front of her on the counter. Finally after a minute or so, she asked if I wanted them bagged. What kind of question is that. Of course, I wanted them bagged. Isn't that what normally occurs after you have bought and paid for your items? I answered her question in the affirmative and she then proceeded to throw my items in two bags. One bag managed to hold four of the items, the other one,had one side torn down and the other side barely went to the top. I moved on so other people could be waited on and then correctly bagged the final item.

I don't know who this woman is, but every time she has waited on my her attitude has been nothing short of rude and surly. I do not know who manages the store, but she isn't doing a very good job of training if the people she hires, treat their customers as I was treated today. As for attitude, if it were not for bad, there would be no attitude in that store.

If this woman worked for me, she'd be fired on the spot. She is the epitome of what customer service should not be.

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Annie - 19 h ago

0

I purchased several Christmas ornaments three days ago. I checked with the clerk to make sure it's ok to return them with my receipt, she said yes. I went to return a few of them with my receipt and the manager returns my items. But she returns them with a 33% discount. I explained I paid full price for them. She's the manager and said Dollar General's policy is regardless of what you pay, even with your receipt, they only return sale price. Can someone please explain to me how this legal?

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Cindy - 19 h 31 m ago

1

The Mound city, mo store is one of the dirtiest stores I have ever been in. I is almost to the point of making me sick to go in. The new management are usually rude and the isles are so tight I wonder what the fire marshal thinks of it. You van not get two carts down at a time.

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James H - 19 h 33 m ago

1

This is in regard to the store in Burney, CA (#15943) They have a tendency to treat their employees and prospective employees horribly by not answering or ignoring phone calls made to them. They are not forthright with any information or not truthful when asked questions about employment. I would not recommend applying at this particular store. As a customer, you don't always get the right prices that are displayed on their shelves. Overall, unless these issues are addressed I can not justify a good review

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69 year old fed up mike. - 1 d ago

0

In store at lake mead Blvd and Nellis in Las Vegas. They have a sign on restroom get key from clerk. Clerk is a nasty woman who tells me they do not allow public to use restroom. I'm

Done with these stores they do have competition where the clerks are not lazy nasty rotten bastards.

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I gotta Go when I gotta Go. - 19 h 50 m ago

I had a similar problem today 12/8/2016 Called Corprate office. Within 2hours District Manger was calling me. Dollar General Corp.policy is have open Rest-rooms in their Stores. Seniot Citizens and Young Children sometimes can not wait..

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Gina - 1 d 23 m ago

I saw the ad for $60.00 dollar and did everything it said to do but it kept saying I didn't.. Now what I could really use that money for Christmas for my grandkids.

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Gina - 1 d 22 h ago

Of course I won't get a response from you.

(hidden)

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Anonymous - 1 d ago

This is a bogus coupon started by some idiot on facebook!!!

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