Today I came into your establishment to grab some halls. When entering the store I did not know you had to take your hood off your head. The cashier then screamed at me saying you have to take your hood off. I started a conversation with my brother witch had nothing to do with the cashier. The cashier then came up behind me a screamed what the fuck did u say. I then told him I was not talking to him I was talking to my brother I asked to see the manager on duty before I can state what happened the manager stated telling me I was in the wrong with out even hearing me out. I do not know the store number because they refused to sell me the cough drops I will no longer be coming to this establishment as long as these two individuals work there.
Tablets advertised for Thursday thanksgiving day sale for 32.00,was first at mount joy store at 7.00.wasnt opened yet and was informed by worker there wasnt any,and they werent even open yet,how is this possible smh
I purchased some items from store #14216 Lemont Furnace Pa 15456. First of all I purchased 3 cereal items that were supposed to be 3 for $6. I didn"t realize until I was home that I was charged $3 apiece so I went back to the store. The first person I talked to was very nice. Then the 2nd and I feel she was in charge went back and removed the sign from under the Mini-Wheats and proceded to tell me they weren't on sale so I brought them in and got a box of what was on sale but informed the first lady I talked to that the second salesclerk had removed it from uner the one that really wasn't on sale. then we proceded to get my $3 refund which I was denied 3 times to put it on my debit card. Then the 2nd clerk whom I talked to who seemed to be either a manager or assistant manager said she would work her magic and when done told me to bring all my cereal in and she would issue me a $9 gift card I told her I just wanted my cereal and a $3 refund. She had a third clerk take $3 from the register and she would put it back from where I have no idea. I was so upset by that time and the line was so backed up I am 68 years old have never had any trouble like that or been treated that rudely. I will never shop at that Dollar General again. The worst part was when I checked my items out the first time it was by the clerk that seemed to be the boss and she should have known what was on sale and that first of all the wrong price was ringing up and second the one cereal wasn't on sale and we should have been told especially since we were the only ones in the store at that time. I wonder how many other customers were charged the wrong price for other sales items
I have only praise for the store in Connellsville, Pa 15425 and will shop there My name is Audrey Maddas and I live in Connellsville, Pa
Your customer service in Midlothian Texas is horrible your signs in the Dollar General are very unspecific as far as what you can and cannot purchase I will no longer be using any Dollar General Stores thanks for being available to speak to
I was in the west Seneca, ny store on sunday afternoon, I want to say how rude the manager there was to his cashier. yelling at her practically halfway across the store about her not having gotten anything done today. how unbelievable it was. making one word comments. she tried responding but apparently he didn't like her answer. that is no way to talk to an employee. if he has an issue with her he should have talked to her in private. this is not the first time I have seen him rude to people, he is rude to some of the customers. I overheard someone say he has been with the company many years.,. how? plenty of times ive gone into that store and there is only one person working..thats a shame. youre company is too focused on making money. and that's sad.
I want to thank a young lady Nicole u have excellent customer service u have waited on me at least 5 times very helpful and pleasant at store # 15936 thanks
The Dollar General Store, #11395 in Corydon, KY, was playing a country western station where a man was using curse words in his song. I mentioned to the girl checking us out how inappropriate it was. She said nothing. She did nothing. I want to let you know I won't be shopping at that store in the future if all the employees listen to is what they consider okay but to some customers is in appropriate.
I would like to thank a young lady at Main Street Whitehall store, Ohio. you see I'm an older fella with a heart condition.I take a lot of medication and a couple that make you pee.I was in your store and had this feeling and there is no holding back.explain myself to a little girl who was working, she must have been a manager or a team leader.since she had the keys and was sitting in the office.she took care of me.thank you thank you so very much for hiring some wonderful people.my name is , Jon Fulmer. 2114 Pine Grove Lane Columbus Ohio 43232. Merry Christmas, she did a very good deed
One of your store manager candidates of the store in WaKeeney KS Store #369 was talking to a guy at the local bar about doing some drugs. I heard them discuss going to her house to do them. They then left and came back a while later clearly high from something. I think this is terrible representation of your company by your employees displaying their use of drugs in a public place and that you should do yourself a favor and check into screening your employees. I have had friends work at Dollar General stores in the past and I know they all went through drug screening so I am wondering if this is accepted now. In a small community it is very easy to lose your loyal customers based off of your employee's image. I will be trying to get ahold of the district manager to inform them also.
This afternoon on the 28th of November I went into dollar general store and brought a Holiday style Christmas tree. and I got home me and my grandson begin to set up this tree that was full and beautiful on the picture of the box. But to my surprise it was nothing like that it looks like a Charlie brown Christmas tree I was so disappointed and my grandson did not like I need to talk to someone about this and then to make it worse I go online and see so many complaints about this brand who do I need to contact for false advertisement
Tonight I went into dollar general to buy the sale items on the three day sale for thanksgiving. It was pepsi and mt dew 12 packs at three for eight dollars. It was almost nine oclock. The girl at the register rang me up and it came to over 25.00. I told her that was wrong and she agreed but the other lady there who was apparently in charge informed her that corperate changes the prices here at seven oclock on the last day of the sale. So after seven in the evening you cannot get that sale anymore. I think that is a crock of crap. The sale should be on until the store closes. I feel that I was in the right by complaining and all she told me is that well she cant change the prices in the register. I think that I should of gotten the sodas at the price on the ad. I want someone to call me back and do something about this crap.
You will get no call back or will it get handled because the CEO of this company is all about his money and not the customers nor his employees.....
As a multi-million dollar Corporation you don't take care of your stores I live in Worthington West Virginia this particular dollar store never has nothing as far as the essentials. I for one get this store a -1 as far as customer satisfaction and you as a corporation a -2 for not taking care of customers
I purchased an item with a 50 cent cupon on it and the cashier missed it. I went back in to get the discount and was told I had to go to the back of the line and that I couldn't interupt the line, needless to say their were 8 people in line. I didn't think I should have to go to the back of the line since she had finished with the person she was waiting on and hadn't started the next customer yet. So I left and didn't get my discount.
My mom went to middle burg ny to buy two card Nd get teddy bear free the manager was very rude to her .she grabbed the cards coupon and cards from her and but in a box and refused to sell to her and would not let other cashiers wIt on her, and contained to talk. Out my mom as if she wasn't even there mom never even got the cards
Was in Dundee Dollar general last Wednesday waiting in checkout line that was pretty long I was next in line. A lady came from side said "my register is open" to the people at the back of the line. I was next in line but all the ones she told were already at her register. There were two people checked out before I even got helped from her register. I asked the girl checking me out for a manager she pointed to the lady that opened up and took the people at the end of the line. I told the girl that will not do any good then talking to her. I am not shopping at dollar general anymore and telling everyone I know of crappy manager there! So rude!!!!!!
The district manager in weatherford Oklahoma would not close the stores even when the stores asked. But that was a stupid move on the district manager part. It cost more to have the stores be open then closed, with the few of us out buying with the electricity and employees cost more than you made. I was in management. My is Traci the store manager did try thank you for that.
The store manager in Weatherford, Oklahoma called in the closure to open because she could not drive in icy weather so made someone else do it. And she would not call the district manager to see if the store could be closed early. She would not give the number the employee so they could call since the employee had slipped and had fallen and hurt them self. What a horrible place to work
I need corporate phone number to file a formanlcomplaint of a store manager
Store 06976 always leaves alot to be desired. I live four blocks from this location and I now choose to avoid. I went today to pick up a couple of things. There was only one employee in the entire store. You could not get up and down the aisles for the truck carts. And if you could get through the merchandise is blocked. The sale tags from Thursday were still up. Which made purchases confusing. Then Friday sale merchandise rang up wrong. Which I will return to get my 10.00 overcharge corrected.
I wish I could say this is due to the holiday. But it is every single time I have entered this store. There are never any carts in the store. They are out in the rain. The aisles are only wide enough for one cart and then they place merchandise in the aisles for display.
This store needs a surprise visit from corporate so it can be seen through the eyes of the customer. I have thought of writing before but chose to give it yet another chance. Please send someone to run this store and give more support to these employees. One employee cannot do it all.
Bushnell Florida store is not honoring the 3 day sale, though the signs are posted. The keyholder there was very rude when questioned on the two for ten Fleece. The toys were not buy one get 75% off either. Lake Panasoffkee assistant manager Angie was able to fix the toys, but they do not have the fleece apparel.
There is a employee by name of Stacy working at Dollar General on 5th street in Plainview Tx. She is always flirting with all male customers. And she speaks alot of profanity. She doesn't even acknowledge the women customers. Don't know her last name. But she has tatoo on neck.
I am wanting to know why is the store manager in Belton texas at Dollar General # 14007
3648 Broken Bow Road
Belton, TX 76513-5130
her name is Sadie Haire and the last 2 times I been there she was outside the front door arguing with her boyfriend they were screaming profanity at each other .. numerous times she is on the phone cursing at someone and the customers like me can hear her every time. I go there at least once the day or every other day. and when she is there I have the worst experience.. and on top of that I heard she hired her son fiance that lives with them and notice that she gets special privileges than most of the employees.. .. this is by far poor management her kids are always there and her boyfriend is always at the store hanging out and she is always on the phone.. I am to the point in not shopping there anymore it is always about drama there-there is got to be something done Sadie Haire is making your customers go to other stores because of her unprofessional as being a manger. I hope something gets done about it and check into her soon to be daughter n law that works there and she lives with them too..
I want to talk about the DG in Tonganoxie, Ks.....this store is losing business because of poor management.....only one employee on duty on the weekends and an absent manager.....the Saturday before Thanksgiving was a disaster...lines formed from the register to the coolers in the rear of the store.....and only one cashier and no one else working.....the aisles are always full of bins with merchandise or folded cardboard boxes....can't get a cart through anywhere.....for the past year or so many of my friends are now shopping at the Basehor, Ks. store.....Tonganoxie needs this store but in the condition it is in many do not shop there.....the manager is always on her phone on personal calls....I have heard these calls several times....shelves cannot be stocked because the only person working a shift is tied up at the register.....is this DG policy? If it is the store will be closed one day due to lack of business....I do not like to complain about anyone, but this has gotten continually worse....please advise of DG future of this store.....we sure don't want to lose it but maybe management should be checked.....thank you for your time.....would like to hear back from you......