Information, reviews and public commentary for US companies

 

Dollar General

Rating
0.813491
Web
http://www.dollargeneral.com
Address
100 Mission Ridge
Goodlettsville, TN
37072
Contact
Richard Dreiling
Role
CEO and Chairman
Phone
(615) 855-4000
Employees
90,000
Twitter IDs
@DollarGeneral
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Fed up - 18 m 35 s ago

2

The store in Hogansville, Ga. needs someone to take notice these last few months. I'm constantly have to move around boxes and carts full of merchandise just to get through the aisles. The employees are lacking in customer service and there always seems to be someone hanging out who doesn't work there...he sits on the floor against a wall by the front door. Along with them playing awful rap music and socializing beyond what is appropriate for a business I'm getting tired of this and I plan on going someplace else to shop. Do something please and soon before you lose ore customers.

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Sunny - 1 h 46 m ago

0

Dollar General really needs to address all of these complaints about these incompetent employees and their stores. I too am sick of going in their stores and feeling as if I'm going through an obstacle course but my major complaint...I have health problems which causes me to seek a restroom immediately, I was even given a bathroom card by my doctors office that allows access to restrooms, Sunday I stopped in one of their stores in Spartanburg, SC and suddenly I was in pain the clerk just looked at me like I was crazy since I was bent over moaning, when I asked if they had a restroom I was told it was broken, tell me, what do they use, surely not a bucket, I will never spend another dollar in that store ever!! I really feel like bringing a lawsuit against them...

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A now upset customer - 2 h 26 m ago

0

The dollar general in lake Dallas, 403 s lake Dallas Dr 75065. Terrible customer service, very rude employees. Wrong prices on a good amount of products. The employee Corrie, I'm pretty sure was drunk or drinking. Management should probably handle that. Along with the rest of the store. Like new people.

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Anonymous - 2 h 39 m ago

0

There is a lady with two lip piercings in the neptune, nj dollar general who came 10 min late to opening, then said that she's not letting anybody in because she just got there. I said that it was supposed to be open at 8am, she replied with "and...", this was very rude and will not be continuing to go to dollar general with this. I had my 7 year old kids with me and even they new that she was late and rude.

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Anonymous - 8 h 32 m ago

Alesha Briner of the Dollar Store is the most ignorant employee that I have ever encountered in any Dollar General Store in Sunbury, Pennsylvania......always miserable; always ignorant and unsmiling to customers....wastes her time talking to friends while ignoring customers. BAD ATTITUDE AND VERY NASTY. Why keep employees like this at DG is beyond my reasoning!

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upset customer - 9 h 16 s ago

0

I was banned from my local dollar general simply because the manager doesn't like me. Her employees complain about her all the time. I take pictures of the store and share them with the district manager. Then I get a call from my local police department and I told to come speak to an officer. I was told that the manager banned me and if I come back in the store I will be arrested for trespassing. Does anyone know how I get this fixed? I live in a small town and we have dollar general and price chopper and thats it.....I don't want to have to drive 20+ minutes to shop other places.

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Sheena Caldwell - 12 h 33 m ago

0

I just recently left dollar general in Yazoo at store 9930. I bought some flour tortilla that were not out of date cause I checked. at 8:18 pm. called at 8:50 pm and asked could we exchange them cause the tortilla were molded. our supper was ruined cause once we got there the lady had already had the door locked and said they were closed. this was 5 minutes til 9. smh. you all need to do some about these people. they are sorry.

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Darla Lewis - 13 h ago

3

Trying to shop at a dollar general, at 8:45 pm. The door says they close at 9:00 pm. Doors are locked and two employees are standing at the registers talking.

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Anonymous - 12 h 47 m ago

0

Yep. Seems.this chain has gone down hill much like walmart. I'd rather pay gas store prices than to shop at another dollar general.

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Disappointed shopper - 12 h 49 m ago

0

I will not be going back! One they never have stocked supplies. And I was told at 9:40 pm tonight that I could not buy cigarettes due to they have already did their count and would not sell them. So fine I will not go back and I will use my voice to encourage all.friends and family not to shop here!

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Anonymous - 13 h ago

I live in Seminary, Ms and often visit our Dollar General store. The last few times I have been in the store it was so dirty and very unorganized. I would ask someone from corporate office to see just how discussing it really is. Please do something about our DG. This is a nice town and it is nowhere I won't to spend my money.

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MDM - 13 h 39 m ago

1

I was in dollar general today in columbiana Alabama their where three customers in front of me and the cashier was constantly picking at her nose and in her nose. I find that sickening had I not already been somewhere else that didn't have what I needed I bought it anyway otherwise I'd a walked out. Why do your cashiers pick their nose while checking customers out ?

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Please - 13 h 49 m ago

2

The new Dollar General just north of Waxahachie, TX should have a trash receptacle available at the entrance for customer use. I live in the neighborhood that the store moved into and the general consensus among neighbors when it was being built is that it was not welcome. I'd never been in a Dollar General that looked well kept. So far, this one been okay, but it's new. You'd have to try hard to trash it this fast. It's on the way... I'm noticing trash is starting to be an issue in the parking lot, which spills over into our neighborhood. Why not have a trash receptacle so that customers feel like they have another option? I am just counting the days until the store with the big ugly yellow sign falls to the basement standards set in every other store I've been in and drags our property values down. Here's hoping you'll be a good neighbor but not holding my breath.

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Sheila Kinlaw - 14 h ago

0

Today I went into the Dollar General in Stedman NC the employees were very rude. I watched the manager whose name was Christine being extremely rude to another employee. It was sad to watch usually the employees there are very nice I do not know if she is new or not but I have never seen someone be so rude.

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kevin - 15 h ago

0

I purchase a dr topper drink that tasted expired. the date on it said nov 25/15 I didn't notice until after I drunk some.

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Anonymous - 15 h 45 m ago

0

The store in senatobia Mississippi is so nasty. The employees are so lazy. They stay on their phone even while checking out customers. They leave money in the office with the door open for long periods of time. Things all down the isles. Very rude employees. Just a sad place to shop

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Diane Willmon - 15 h 47 m ago

5

I posted a complaint a few days ago about the Dollar General Store, located at 1700 East 3rd Street in Hope, Arkansas, concerning the aisles being impossible to push a buggy down. I went into the store this past Friday and it was fantastic. The aisles were totally clear. Thanks to the people who made this come to fruition. I would rather go to a Dollar General Store than a Walmart any day. Again, many thanks.... I totally appreciate all the hard work that I'm sure it took to make this appen.

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Sandraphillips65@yahoo.com - 16 h 24 s ago

Every time I try coupons in store it says number not there. How do I fix this

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Anonymous - 16 h 13 m ago

The store in Alvin Texas really need to be look at. For months the store has had all kinds of stuff all over the floor hanging off shelves. Boxes all in the walk way

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pjmcglaughlin@gmail.com - 17 h 6 s ago

0

I live in Harrison mi and I shop at the doller genral every week .but after today I will spend my money in other stores in Harrison.i bought $45,00 dollars worth of items .and when I got to the register to pay I counldnt find my debit card.i explain to the cashier .that I must of left it at home.so I asked her if she could finishing my sale.she said I have to call the manger (Jenn) when she arrived she was very rude to me..she treated me like I was a low life and a child.iam 58 years old and iam retired from g.m. with a very well income. my husband and i..went to my jeep and found my card had falling out of my purse.the customers that check out behind me said jenn was very rude and not nice to me.when back in store still bad addatude.i end up leaving the store with out my grocery items.and told her in a nice way she was very rude and she still wanted to arruge with me.i think you need to train your mangerment to be better and at least appolize and be more friendly and under standing.i didn't plan on miss placing my debit card. I spend a lot money in this store but not after today.yours truly Penny Mcglaughlin Harrison mi 48625.

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Mad hatter - 18 h 11 m ago

0

The store #14398 never has what is the main item on sale. There is clutter everywhere. The cashier was very rude and "played dumb" about the sale and then when shown the big picture that shows the product on sale. Then it was oh we don't have it in stock. This is every time they have a sale

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MDB - 19 h 10 m ago

0

STORE #1139 IN EDINBURGH INDIANA HAS GOT TO BE THE WORSE DOLLAR GENERAL STORE I HAVE BEEN IN. I LIVE IN EDINBURGH AND EVERYTIME I GO IN THERE IT IS NASTY IT LOOKS LIKE THEY HAVE NEVER MOPPED THE STORE, THE FLOORS ARE DISGUSTING YOU CANNOT GET THROUGH ISLES TO LOOK AT THINGS BECAUSE THEY HAVE BOXES EVERYWHERE. THIS IS NOT JUST A EVERY ONCE IN A WHILE OCCURRENCE THIS IS EVERYTIME I GO IN THERE. I MOVED BACK TO EDINBURGH 8 YEARS AGO SO FOR THE PAST 8 YEARS THAT STORE HAS BEEN DISGUSTING. I HAVE BEEN IN RETAIL AND IF THERE IS A DISTRICT SUPERVIOR OVER THIS LOCATION THEY SUCK AND I DO NOT UNDERSTAND WHY THEY ARE STILL EMPLOYED BY YOUR COMPANY.

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Kyle - 1 d ago

0

I have never met such a lazy manager in my life. Dollar general sadly is getting a bad rep for the poor performance of the manager of dollar general near chiks beach in Virginia beach. He told me to meet him for my interview and he never showed up and once I spoke to his workers they replied with he never comes in on time. So I got ahold of him to try and re do the interview, and he told me to come in the following Friday same time and he again didn't show up. So I said I'm all set with the job. I can't work for a manager who never shows up to his job. The next week a new girl started there.... Doesn't look very good for you sir.

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Jennifer - 1 d ago

0

I have never seen a company hire so many hateful hags before!! Is it a requirement to be a bitch to work at Dollar General? They must not care at all about their customers!

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Kathy hall - 1 d ago

On Sunday i decided to visit the Dollar general in Kaufman TX off of Mulberry St. At this location they had a sale of on all clearance items. I was in this store for 45 minutes listening to the talk bad about the customers they had taken care of that day. they complained about the coupon shoppers as well as the day shitt employees. they made jokes about the manager that had just left saying the witch is dead. After listening to this I decided to leave the store. i purchased a gum out of the clearance box that rang up 0.01. I was shocked the same as the lady behind me. i had never seen something ring up for a penny. the other cashier came over and yelled at me. She asked me how many did I get and did i know it was a penny. i said no and told her she was being rude. This dark hair girl decided to talk as loud as she could in the store telling me that people like me come in everyday looking for penny items and looking stupid when they ask us if we knew about them. The customer service level was horrible, the employees did nothing but talk bad about each other and the customers. I am so disappointed in this store.

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