Information, reviews and public commentary for US companies

 

Dollar General

Rating
0.844367
Web
http://www.dollargeneral.com
Address
100 Mission Ridge
Goodlettsville, TN
37072
Contact
Richard Dreiling
Role
CEO and Chairman
Phone
(615) 855-4000
Employees
90,000
Twitter IDs
@DollarGeneral
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Anonymous - 4 h ago

1

Dear Mr. Drelling,

Please give your urgent attention to the Dollar General store # 09355 in Hamlin,NY 14464. I am a long time customer at this store, and it is in dire need of your upper managment's assistance. Stock is blocking several aisles in the store every week, making it impossible to get to any mechandise to purchase. They are always out of everyday items such as paper products etc. The employees do their best to help but working conditions are so bad, that many good employees have left abruptly do to the poor working conditions. This is a small rural working class town

that depends on this store for their everyday needs. Also, there is never a manager on duty, even when requested to be there by desparely busy employees. This use to be a viable store but not now. Your immediate attention is needed. sincerely, Linda Meisenhelder (hidden))

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Anonymous - 14 h 26 m ago

1

3 day sale Libby can good BOGO none of the stores in Florida received them....will you run sale again...why no rain checks? And why not honor coupons

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K. Hayes - 3 d 8 h ago

0

Dollar General DOESN'T care about their employees period! https://youtu.be/tnPtezOmiBw <-----this video shares what happened to me and to this day I'm having trouble securing a job in retail. I will stand up for myself until it is PROVEN that what they say I did is shown to me! I've asked, begged, and pleaded for them to change my status since they WON'T prove to me that they were in the right to change my status as a discharge or termination. They just don't want to admit that they were wrong! Please people warn anyone about working here. It's a great company however the higher ups just don't care about you at all!

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Brook - 1 d ago

0

I just started working at the Auburn Rd DG in Tupelo, Ms. the manager there, Janet, has cut my hours (just mine) from 13 a week, then to 8 a week, now zero hours the week before Christmas. This woman and the Key holder Danielle bff and have been conspiring to get me to quit. They pick and choose what policies to follow. I have been treated aweful since started working there. Janet talks to her employees like they are dogs. They want to reprimand me for doing something (by mistake) but turn around and do the same thing and it's ok.

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Anonymous - 6 d 16 h ago

Sad you make your employees work with more than 12 inches of snow and ice on the road is a dollar really worth some ones life I work for surry co. We are checking roads earlier and your stores are open really people over a dollar we will not be shopping there any more sad and prayers for y'all you'll need them to treat your people that way

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Layla - 6 d 15 h ago

1

I agree with you. What is worse, I think, is they need to be so greedy to rob their employees of Christmas Eve with their family by staying open until 10:00 pm. Not to mention opening at 4:00 on Thanksgiving and ruining that holiday too. The Turner family must not appreciate family values.

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Anonymous - 6 d 11 h ago

They dont care they are at home with family so as long as people shop dg on the holidays they will be open. Boycott is only way but people wont do it

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Steve - 2 d 17 h ago

4

DG is a publicly owned company.

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Anonymous - 1 d 11 h ago

Youre full of it

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Sandy - 1 d 11 h ago

4

I have been shopping at Dollar General ever since they opened and I love that store. Granted, I have seen some messy ones here and there but that hasn't stopped me from shopping there.

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Kate - 1 d 18 h ago

0

Hillsboro KS dollar general is a joke cashier's don't know how to do their jobs

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Anonymous - 2 d 9 h ago

This is regarding the piece of trash dollar general store in Shenandoah Va. The management staff is pathetic! Nancy Turner seems to be either high or drunk every time I go there. She is so nasty to her employees I'm surprised she has any. It is so disrespectful of her to scream at a employee while customers are standing there waiting to be checked out. It has happened multiple times. And the new guy Gary, what a joke, he is so rude and unfriendly. He always has on a old ball cap & chews tobacco while waiting on customers. It's really gross to have someone wait on you and they spit tobacco juice in the trash can. He never speaks or smiles at anyone. Also you have employees working alone at night while this guy goes on break forever. Shouldn't there be more than 1 person in there to wait on people if he has to leave for his break???? And I thought no one is supposed to work with their kin there?? The manager & assistant manager are kin by marriage! Seriously someone needs to check into these 2 so called management personnel. I hope this is not how corporate trains your management team because it is totally disrespectful to employees & customers alike.

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Unhappy Customer - 2 d 13 h ago

0

My complaint is with the district and corporate managers of Illinois Dollar General stores. The manager at our local Pana Dollar General Store is doing an awesome job. She goes above and beyond to provide excellent customer service. She has been manager for about 2 months or so (after a long time manager resigned). Dollar General has a gift card promotion in their weekly sale ad that is not working properly in store. The store manager called corporate offices and was unable to get the answers she needed. I was in the store today trying to purchase the gift cards. When you purchase gift cards totalling $30, it is supposed to instantly take $5 off of your purchase, or when you purchase gift cards totalling $50, it is supposed to instantly take $10 off of your purchase. The cashier rang in my gift cards totalling $50, which were 2 of the brands shown in the sale ad, and the instant discount was not taken off. I told the cashier to cancel the transaction & that I would like to speak to the store manager. The store manager said she had already placed a call to corporate, but had never received the help she needed. So, I decided to call the corporate line while I was still in the store. I explained the situation fully. I told the representative that it is aggravating that a customer has to call about the same issue that an excellent store manager has already called about without a response. They informed me that there was a "technical glitch" with the gift card promotion, but that they were offering a 20% instant discount on gift cards in place of the "glitchy" promotion, which would turn out providing basically the same discount. I informed the customer service representative that it did not take off the 20% discount either, and that they needed to resolve the issue as soon as possible so that customers could purchase the gift cards with the promoted discount. I was told that the district manager, (whose name I have written down, along with the reference number for the call), would contact me within 24 hours. I will be impressed if that actually happens. The corporate office and Illinois district store managers need to get this issue resolved. Your store manager has done her part in contacting you to get needed answers . You have not done your part in resolving the problems.

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unhappy customer - 2 d 13 h ago

1

The dollar general on bolling road Roanoke Rapids N.C. used to be a good place to shop now dirty floor stuff falling off the shelves baskets full of merchandise not being put up out of stock on a lot of items and employees and customers complaining. Really be nice to get back in shape .

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Butch - 2 d 18 h ago

0

The Canton Pa. store is a fairly new store, and already it looks like a pig pen. Trash all around outside, and the inside is not that clean. Whoever manages that store is a pig, and needs to get it cleaned up.

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Anonymous - 10 d 10 h ago

0

I'm an assistant manager at a dollar general in Gulfport ms I would love if anyone has contact info (email) for the district manager Rochelle. I'm tired of being treated the way i have been for over a month now! The store manager and the full time key holder are the main ones standing in a corner gossiping about me and the customers that walk in about how trashy they look or how bad they smell and the racial slurs are ridiculous! I believe i have had enough and my dm needs to know that something needs to be done and because of this I am in the process of finding a new job! Thanks everyone in advance

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Anonymous - 5 d 14 h ago

You have numbers on your breakroom wall on the communication wall

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Anonymous - 4 d 6 h ago

Go to your DGME it should be in there ,

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lorraine - 3 d 8 h ago

0

Sorry you have had to go through that ..But the store on dickerson pike in nashville tn is the worse for mistreatment to employees...the manager is awful! they must like to hire jerks.

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Lorraine - 3 d 8 h ago

0

. Store on Dickerson pike is for crap,,,,,! I have heard the manager talk very bad to the employees in front of customersThe manager is NEVER there.when she is there she does nothing.I have shopped there since they opened that store an I go there every day.I have seen an heard alot of things.but I am not an employee so I will not say anymore then I have..But I feel very sorry for all the workers there.She gets away with alot of stuff an I don't understand why.She does NO work at all.Seems like the Dollar store just doesn't care about their stores anymore.Maybe people should shop at Family dollar instead I know I am going to from now on.All you need is for one employee to go to the labor board ....all because of her?you really are a stupid corporation.Open your eyes an watch !or better yet you should put a spy in there.you might be shocked.........

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Anonymous - 4 d 13 h ago

0

I worked for Dollar general for a year and 6 months. The whole time I worked there, there was reprehensible behavior going on. A customer leaving behind a bag of weed, my boss and assistant manager took it and instead of turning it in to the authorities, my boss took it home to her boyfriend. Another time there was drugs taken for energy and my colleague paid for a pill from my boss and took it for energy. I was mortified. So many things have happened there that is reprehensible. Including my being fired for not mopping a floor. This has totally changed my mind about how Dollar general does business.

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K. Hayes - 3 d 8 h ago

0

They don't care and don't care about their good employees. I posted this video to share what I went through with the company so you're not alone as far as being treated like crap. https://youtu.be/tnPtezOmiBw

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Mary K. - 3 d 11 h ago

0

I shop at my local Dollar General EVERY week, but last week my husband brought home the items from my list, one of which was toilet paper. It is the most horrible HBA product we have ever used, UPC Code #36196-22101, DG 12 rolls, 1000 sheets bath tissue. Try some and you will see what I mean, 1-ply (he knows now not to ever buy 1-ply) so thin you have to roll, roll, roll, then be very careful (if you know what I mean). I was going to donate it, but I think I'll just trash it, cause it's that bad. Thanks for listening, but please go try it!

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Anonymous - 3 d 12 h ago

0

Why did you advertise a discount for military and veterans but we were not allowed to use it?

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Anonymous - 3 d 16 h ago

0

To Whom it May Concern,

The Dollar General store in Factoryville, Pennsylvania has put the pregnancy tests and condoms behind the counter. I believe this is very unnecessary. Teenagers and young adults who need to buy them will feel embarrassed asking for them, and they will have unprotected sex instead. Since when did you have to be 18+ to purchase those things? Putting pregnancy tests and condoms behind the counter are creating more unwanted teen pregnancies that people will not adopt when the babies are born. Not to mention, Trump is shutting down all planned parenthood! Do you realize that? This needs to change ASAP! Just a few weeks ago they were over the counter!

Factoryville, Pa

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