Information, reviews and public commentary for US companies

 

Dollar General

Rating
0.829931
Web
http://www.dollargeneral.com
Address
100 Mission Ridge
Goodlettsville, TN
37072
Contact
Richard Dreiling
Role
CEO and Chairman
Phone
(615) 855-4000
Employees
90,000
Twitter IDs
@DollarGeneral
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Angry Mom - 2 h 23 m ago

0

I walked in to the location on Mahoning Ave in Warren, Ohio and was very disappointed. My newborn's infant carrier did not fit in the basket portion of the shopping cart. No where else that we go do we have this problem. Not Giant Eagle, not Save A Lot, not Walmart. I asked the manager if the store had any bigger carts and he says "No, that's a standard size cart." It is not a standard size cart, it is significantly smaller than most stores. I asked him what people do to shop here if they have infants. His response was "we don't have the carrier carts like Giant Eagle". It was not a carrier cart I needed, I needed a car my sons infant carrier could fit inside. This store recommended me to shop at a competitor location essentially instead of being able to supply proper accommodations for parents to be able to shop at Dollar General. I will spend three dollars more per item to shop somewhere I can bring along my son moving forward.

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Anonymous - 3 h ago

1

Why don't you have people go out to dollar general stores to make sure the store are up to par.the store in hull GA looks bad that store is never stocked the store us a wreck I'm surprised no one has fell in that store stuff all over the floors one day I walked in there it had washing detergent in the floors I told some one and they did nothing about it and some more stores in Athens GA us the same way.

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Mrs. Thomas - 3 h 17 s ago

0

I just visited shopped at the Dollar General in Vienna Ohio what a joke they came in to a store that had IGA grocery store in it you cannot use MasterCard Visa card or write a check it's cash only today it's pouring rain and they don't have any regular size bags the lady bagged xlarge bags and then gave me attitude when I asked her not to fill them so full they're really running this place down and no wonder it says hiring people you need to get new people in here that I heard two of the girls talking while I was shopping at the back of the store bad mouthing the store and also on the phone with the credit card company about the MasterCard Visa machine and they were cussing I can understand how people can be like that someone really needs to get back down here and get this store in order it's a shame

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Tanya - 3 h 25 m ago

0

I visited store #12452 in Palmyra, Virginia yesterday (February 22, 2018). My checkout time was 11:01:30 a.m. I grew up in this area. Went to the local high school but moved away. I came back to help my elderly parents. My dad is very sick and can't be left for long. With the convenience of the store, both my mom and I are frequent visitors and like to support our local stores whenever possible. However, after yesterday, I will not be so inclined. There were at least four employees, one of them the manager, working during my very brief visit purchasing 3 distilled waters for my dad's oxygen machine. I don't recall seeing another customer in the store at that time. The parking lot was empty so I was able to pull up to the front of the store. If the stocker on the 3rd row up from the door happened to be looking out the store at the time I pulled up, they could have seen my California tag. Not long after entering the store and rounding the corner past the manager and just rounding a second corner toward the water, I hear a female which I believe to have been in that 3rd row holler out...and I mean holler out so that the entire store could have heard," someone came into the store has been smoking pot." and proceeded to talk loudly about someone smoking pot and they could smell it. Even the manager that I had just walked past agreed that she smelled it too. I was the only one to walk past. I have a great nose. Marijuana has a very pungent odor, and if it was that strong that two people agreed to smelling it, I would have smelled it too. I didn't. After grabbing my waters and heading to the register, I hear the female on what I believe to be the 3rd row say..."it's her" as I walked past. I ignored the idiot but this has bugged me. You are on notice if I should ever grace your door again, I will not tolerate ignorant, back-woods, malicious, rumor-mongering people who don't know their anus from Uranus. If you EVER treat me in this manner again, I will consider it malicious character assassination and a lawyer will be involved.

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Katrina - 4 h ago

1

The store manager in Kingston Ohio 45644) is terribly Rude! She is rude to her employees and customers alike. I would rather drive 20 minutes out of my way than to encounter her. She acts like it is such a terrible thing to be there waiting on customers. It bothers her to have to ring people up. No hello or goodbye. Just a kiss my ass look as she throws the receipt down. And this is every day....to everyone.

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marie - 7 h 29 m ago

Milford , Ohio store

The lady with long white hair falsely accused me of stealing out of the store. She kept staring at me watching my every move. Mind you myself and my mother shop there every month. I almost 50 years old i over heard her telling the mamager to.check her cameras she believes i was stealing i confronted the manager and called corporate on her. But this has been about a month ago and i have yet to get a response. That woman does not need to be working there falsely accusing people. I mean come on stealing from a dollar store really?? I have never stolen anything and dam sure dont like being accused and i mean what the hell was she trying to pull that day is beyond me. But im very upset about the whole situation.

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Pissed of in lake havasu Arizona - 11 h 32 m ago

I live in Lake Havasu Arizona. Your stores here are so bad . Your GM for this city needs to be replaced employees not getti g breaks not getting lunches store outside lights are out on most stores here . That's a awesome job your GM is doing and I say that with starcasim. What apiece work he is . Apparently it's ok for your employees to be treat poorly . I'm sure this will go no where as usual

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L Brown - 16 h 21 m ago

0

We went to store # 09498 in Gilman ,Ill.on 2/21/18 to find the isles full of carts full of merchandise to be stocked , could hardly get down any isle. Merchandise all over the floors ,shelves empty and or in total disarray. We had to move the merchandise carts to get to the greeting cards . Looked as though only one person was running the store, How can the perishables be restocked without some spoilage . The store looked as though you just turned people loose to see if they could destroy the building. Well went back today 2/22/18 in the evening for another item and the same racks were in the same place in the middle of the isle and had not been touched ,plus more carts added to the mess, still couldn't get to any merchandise. There was one cashier working and she indicated she was trying to stock the shelves but she had to work the cash register and there was another person sitting in the office doing nothing . It seems as though you as a Company can't figure how to hire reputable employees, unless they have arms full of tattoo's or piercings all over and no ambition. The store was just remodeled last year and it is worse than ever, While I'm on a roll late last year went to purchase something and an employee was sitting in her car waiting for the manager to come and open up the store , this was 9:30 am -no one showed up to open up . Your devoted employee was trying to explain the situation to all of the disgruntled patrons . But as usual I haven't seen that employee around anymore,you must have kept the dead beat manager that couldn't make it to work on time. Also there is so much trash and carts around the back of the building ,it looks as if they push it out the door and that's good enough .

We have another one of your stores 4 miles away that is immaculate and never has carts in the isles , shelves always stocked . What the hell is the problem! The Gilman store is a dump..

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Concerned shopper - 3 d ago

Yesterday as I was shopping at the Dollar General store at 8715 SZarzamora in San Antonio, Texas I witnessed a very uncomfortable situation. An employee. A young thin, tall Hispanic Girl was berating a young Hispanic male, she was yelling at him and accusing him of wanting to steal , she was so loud and berating saying if you want something pay for it don't come in here to steal. The young male never said a word he only kept his head down as she kept yelling and told him to get out of the store and never come back. The male was either in his late teens or maybe 20 yrs. old he was chubby. I hurried to get out of there after that because I kept thinking after being yelled at so that everyone in the store could hear and being accused of wanting to steal plus being run out of the store, I kept thinking what if he comes back with a gun There has to be a better way to handle a situation like this especially today. I heard her tell another employee that that's the same guy that was there before stealing. Whether true or not I felt that shaming someone to that magnitude in front of all those people could have dangerous repercussions. I am sure if you see a store recording of this incident you will feel the same. There is obviously needed training for your employees when confronted to these situations. It took me until today to write this report because I don't want to cause this employee her job but at the same time her actions could bring her harm from this person she so loudly berated and accused in front of so many people. Plus , it made me want to leave quickly for fear that he would come back and perhaps shoot up theplace !!!

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Im The NRA - 2 d 14 h ago

2

WEll if he does then you have more fodder to go to Moms against guns meetings with.

OMG OMG OMG.............WHAT IF???????????????

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Anonymous - 19 h 45 m ago

I guess shaming is against the law now.. That's what my parents did and I turned out alright...

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Anonymous - 18 h 30 m ago

I was treated very rudely by a cashier in Anadarko Oklahoma I don't appreciate it either they need more intense training to deal with the public and treat people with respect

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Julie Claypole - 18 h 31 m ago

0

Your Cashiers in Anadarko Oklahoma need to treat your customers with respect I asked for help and the girl come around the corner and commits to pushing buttons while my debit card was in there instead of helping me like I asked her to I had heard to call the manager up there she told the manager that I did ask for help that she pushed pushed credit instead of debit I want to debit so I can get cash back I told her and I needed her up I could not see my cancer medicine has got one of my eyes messed up and I forgot my glasses so I needed help then she pushed the buttons rent it as a debit bypass my pin and did not get my cash back like I asked her to this young lady was rude and needs extra training the manager of the store I need it is amazing she's a wonderful person but she did not say anything to her employee about pushing the buttons on my card she did not even look at my receipt to see if it was ran credit or debit

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Sheila - 18 h 39 m ago

1

Someone should be looking at the Dollar General store in Iberia Missouri. I do not understand what is going on with all the isles crowded with boxes and the freezers and shelves semi empty. When it first opened I would rather shop there than the local grocery. Now I stop at wal-Mart before I start home With kids running and bumping into things boxes will fall and someone will get hurt. People used to greet you as you walked in the door. Not anymore. Could we please bring it back to the standard it used to bepp

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Q. Flipping - 20 h ago

0

I went into the store located at 5141 Quince Memphis,TN..Once I gathered my items to purchase and got in line, the cashier, african american, female, 30s to 40s, 5'5", heavy set 250 or more pounds, told me it was store policy that I remove my hood. I informed her of the mess that was under the hood and she proceeded by calling tge store manager over and telling him that "this dumb ass won't remove his hood. This was done in the presence of 6 customers. The manager did not get a chance to respond because I left the items I was going to purchase on the counter and proceeded to exit the store.

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Angee - 20 h 17 m ago

0

I pulled up to the dollar general at

308 N. Main Street

Lowell, NC 28098

(hidden)

A woman was standing at her mini van watching people stare at her as police officers searched her her purse her entire vehicle. I did not stay to watch I went on in the store to make my purchases. The police officer then walks in and informs the staff that the woman had absolutely nothing of theirs. And she no longer wished to purchase the merchandise she had gathered to purchase. The staff just said ok thanks we appreciate y'all. They did not walk outside to apologize to the woman nothing. And when we got to the line to purchase our things the cashier remarks this huge line and they both go outside to smoke. A customer walked out as we did and said to the associates standing outside hey she has a huge line in here and needs help. One of them looks at him and says ok I'm coming. Then continues to talk with the other associate and neither made a move towards that door until they had finished their smoke. I will not be returning to that dollar general. In fact if they had done that to me I would have my attorney preparing the lawsuit by the end of the day.

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https://Emmie White - 1 d 33 m ago

0

YOU HAVE DISCARDED THE CLOVER VALLEY COLA....I LIKE TASTE AND HAVE BOUGHT FOR MANY YEARS.

TODAY, I FIND YOU WILL NO LONGER SERVE YOUR CUSTOMER. YOU HAVE JUST LOST MOST OF MY

BUSINESS.....GUESS WALMART STILL CARRIES THEIR OWN BRAND OF COLA....YOU ARE GREEDY

AND I AM DISGUSTED WITH DOLLAR GENERAL.

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unhappy costumer - 1 d ago

1

Make sure you watch to make sure employee's are doing their job or you will take an extra trip back (wasting time & gas) to go back for them to take off security tags off clothing. I just went & got a 18 month out outfit & I get home & there are 2 security tags on the outfit. No happy at all.

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None - 1 d 4 m ago

Too bad you are not human and make mistakes. I wish I were you....

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Timm - 1 d ago

I filled out an app online for dollar general and this guy said he never received the app now just a couple days ago I confronted him and he changed the story and said they wernt highering this store is located in Frederic Wisconsin oh and they never have my size of clothes when I go there and they said they can't do nothing about it.

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Anonimouse - 1 d 2 h ago

0

From what I gather it seems as if they as in dollar general is not looking out for a customer that gos there often looking to spend money

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Timbo - 1 d 2 h ago

I filled out an app on line for dollar general last summer and this guy that works there said he never got it I recently confronted him he said oh we wernt hireing I also asked this other guy about clothes cause they never have my size and he said they can't do nothing about it they both still work there this store is located in Frederic Wisconsin

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Anne Marie Claypool - 1 d ago

Hello my name is Anne Marie Claypool and I am a teacher for Jackson County Schools in West Virginia. One of our employees went into your store in Ravenswood West Virginia and when checking out the employee at the cash register voiced her opinion about our work stoppage we are having because the Government is wanting to raise our insurance premiums by 47% so therefore we are fighting to keep it the same or lower it. We are not having school today or tomorrow February 22 and 23rd and the cashier said she did not support us and that we should be having school because it is not fair to the students. She told this employee that we had better not set up a tent or picket in front of HER store. It is ok to not support us but her work place is not the place to voice her opinion. We all will NOT BE BACK TO THIS STORE OR EVEN THE ONE YOU ARE BUILDING NEXT TO IT EVER! We will go to family dollar from now on. You may be getting more messages from other employees as we stand together during this fight! This is not only for the teachers, but for any state employee. You need to fire this lady and remind your employees that the work place is NOT THE TIME OR PLACE TO VOICE THEIR OPINIONS AND THREATHEN US THAT WE CANT PICKET THERE WHICH WE ARE NOT EVEN IM THAT AREA!

Sincerely

Anne Marie Claypool

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Stephanie - 1 d 7 h ago

0

Hello i've been trying to contact dollar general directly but other then normal customer service emails I haven't been able to so i'm posting and sending this to every where I can in the hopes that this will be seen. Basically I was hired as a sales associate at dollar general, my official start date was supposed to be the 20th of this month. After a hellish hiring process I finally got the job according to the person I was interviewed by (the manager of the dollar general) I was told by the manager that I needed to do 4 hour training on the computer at the store before I could start and be put on the schedule. Well 4 hours turned into 8. I got there before 1PM and didn't get done until well after 8PM. It took that long not because of me but because I was kicked off of the computer by other employees a couple of times for 20-30 minutes at a time, had nothing but problems with the computer and the internet service. During that entire time the manager wasn't there nor did anyone tell me that I needed to clock in until I was almost done, I couldn't even clock in because even then my employee ID wasn't seen as valid so I had to be logged on by other employees and then and only then did my employee ID work and that was to log me on to DG me to do the training. That isnt even my issue my issue is that afterwards I let the manager know how long it took and that I never clocked in because as I said no one told me what I needed to do, well the manager told me that she took care of it and that my official start date was on the 20th. I was told that we get paid weekly and on saturday, I completed my training on friday and wasn't paid I figured that maybe since I was new or that maybe I missed the cut off time for my time to be paid for that that's why I wasn't paid then so I waited another week and surprise surprise I wasn't paid then either so then I decided to get a hold of my manager and ask her if I was paid for it and to ask why according to DG me and my pay my employee ID didn't exist (keep in mind that i've contacted her using this same number I used to get a hold of her this time and she always responded quickly no matter what time it was) she never responded, three days pass so I contacted her again telling her I was no longer interested in the job based on the fact that 1. my employee ID didn't even exist 2. I wasn't paid and 3. she wasn't responding to me, since I wasn't paid for my training I didn't want to go in on the 20th work that entire day and not be paid for that either because if I wasn't paid the first time and since my employee ID doesn't exist who's to say I was officially an employee anyways and that she wasn't just trying to get a free day of work from me? Well after I said that she still never got in contact with me. It's been almost 4 days since then and I have yet to be paid for my day of training. I do not know what dollar generals policy is on training and paying people but I do know that legally training someone even if it isn't a "normal" day of work it's still legally seen as someone working and you are required to pay that person for it, which in my case never happened. It's now been almost three weeks since I did my 8 hours of training and still haven't been paid for it. Since she's refusing to get in contact with me and since i'm not being paid i'm contacting dollar general directly and next if i'm not responded back to or paid for my training I will be contacting the department of labor. This is by far the worst company I have ever dealt with.

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Debbie Harris Grant - 1 d 13 h ago

0

Debbie Harris Grant I quit as of today Ginger Harris is a very rude manger toward her employee s and that store has and will continue to turn over and over with new workers because she runs off good help

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