My name is Rosie M. Fears, and I am on hold now with Dominos customer service. My concern is that everytime I place an order and add a .60 dressing, it is never received. My ranch dressing has been left out several times at my local Dominos on Fairview Rd. Ellenwood Ga 30294. Last Thursday while visiting my sister in Pooler Ga. we ordered from the Dominos on Pooler Parkway and ordered two ranch dressings for $1.20. We did not receive the dressings. I called back and was told that I would receive a credit for my next order...unless I wanted the ranch to be delivered. I chose to have the dressings delivered, and was told with an attitude "OK. When the driver returns, I will tell him to bring them out." Of course they never came. I am now back at home in Ellenwood and decided to let you know about the BAD customer Service I received. I am still on hold, but I will now hang up. Hope that you receive this comment. Thank you
Your Ramsey location in mn has three or four people on meth weed and alcohol by the names of Theodore, Jazmine, Jessica, and others..... These three sell it and buy it from each other and stay there up to four hours sometimes all night so they can tweek and use the excuse of cleaning the store and the old GM of Princeton that is there now has not been on time more than 1 day usually 1-3 hrs late and has had affairs with the DM Jarad and three of the employees and they all do meth in the store and smoke weed in the cars and out back and drink in the cars. Jessica has a cup filled with whiskey every shift in her car and drinks through out the shifts and does meth in her can and the bathroom. These people are gross and making our food and using the store as their own little club house while they work and after especially. This doesn't get handled internally because the DM knows this and has had an affair with Jessica and other employees. Jessica dobrava had been in a relationship with someone living with her for a year in two houses and she never told ppl at the store about it so she could use the young and stupid as little play things to make out with and leed them on to get free drugs and whatever else as wanted and her man had found out and confronted her and an employee named Tony at Ramsey and she used him as a crutch blaming him for being late when it was because she never slept high on meth. The previous GM Hanna and her boyfriend/driver jake sold and smoked meth with Jessica and In multiple stores and got In between their relationship so bad that they both quit or got fired and ended up in the hospital and broke them up and was the cause of them leaving the store. She has taught four or five people that I won't name how to steal money from the stores when they are over and during the rushes and while inside they make the drivers tip them and she tells them all new employees that they need to or usually do so that she makes it seem like it's their choice either way it's a BBB issue next. The owner Cory has paid her up front $2000 dollars so she could get an apartment and garnishes her checks and she has not shown up to work on time ever because she has been doing meth with the above mentioned and more. Handle your Employees Or the BBB will.
I'm not very happy with the delivery and the service
The app needs to let you know how long the wait time will be. I got to the store for carry out 20 minutes after placing the order and the board said I had an 81 minute wait. Further, when I got to the store, the attendant took 4 calls while I was standing there and I felt ignored.
Allentown, PA I ordered my pizza around 7 & I STILL DONT HAVE IT ! This is ridiculous!!
I used my points to order a pizza from store 1101 in Ypsilanti, Michigan. Order was received and I watched on my app as it was prepared to only not to receive my order but was called a liar and hung up on. All I asked was for my points to be put back on my account. Your store manager was very rude and hung up up on me.
I have tried to order a pizza tonight.the first store said they didn't deliver in our are and gave me the no of a store close to me. I called, gave them the order, they said it would be half an hour. Called an hour later and they suddenly said they don't deliver in our address. We live in the same small town. I have now tried a third store . If we don't get our order delivered I will write to corporate and issue a formal complaint. This type of service is ridiculous.
Wow , I have to pay for parmigiana for my order and I'm a very good tipper ! Please explain
Zip code 43204
we used to have a Domino's store that would deliver in my area but it blew up..... are you guys ever going to replace that store so I can enjoy Domino's Pizza and not have to get up and go pick it up.
I went to the location on milgen rd in Columbus ga. The young lady that was working jessica was very rude she didn't speak when i came to pick up my food. I order from yall atleast 2 a week . i have never had any issues with them before until now . they didn't have all my order. I will not be ordering from yall again
BUY AT YOUR OWN RISK- pizza never delivered but my credit card was charged. I had to dispute the charge with my bank. I placed an order on 11/13/19 at 6:34 pm at a Dominos store 6397. I called them again at 754pm asking where the pizza was and was told that the driver was on his way.... they NEVER arrived. I called agin the next day asking to know what happened and they said the order was cancelled and the pending amount on the CC would roll off in a few business days.... guess what, the transaction went through on the 15th. There's some serious fraud going on at this location 3460 Park Ave W., unit E., Denver, CO 80216.
Domino's will NEVER get my money again!!! I called your Dixie Hwy location in Saginaw,Mi and had the worst fast food experience in my life. The order was taken and never delivered. I called the store several times later and they just continued to hang up in my face over and over. The children at our United Way agency will go home hungry and disappointed this evening. I will be notifying all of our local agencies to never spend a penny with this company again. Domino's is full of rude lying employees and I'm going to spread the word of how terrible your companies service is. No Thanks!!!
On nov 10 2019 your company put a $13 authorization hold on my Debit card account and the order was cancelled. Its now 5 days later and you are still holding that money. If that hold isnt released today i will never Ever use this app again.i will call my bank and put a report of theft. This should only be kept for 24 hours not 5 days
This is a cut and paste of the email I sent to your customer support tonight. I placed an order at 5:36 tonight at a Dominos store one and a half miles from me. I did not get my pizza until 7:17. It arrived cold, the driver acted surly and said it's not my fault which I acknowledged, then she lied about the time the pizza was out of the oven. Also I ordered double meat and you could tell it was normal toppings. One slice of six had actually NO MEAT on it. The pizza was far far below below normal Domino standards. This is not the first time this has happened lately. There's something majorly wrong with your location at 616 Poinsett Highway Greenville, SC 29609. When I called Nathan the manager, at 6:50, He said they were short on drivers which is always the same excuse I am given when the pizza is late or is cold or doesn't have the correct toppings. And he was not friendly. I tracked this pizza order on my phone per your app, and it was out of the oven at 5:57, And then took an hour and 20 minutes to get to my house FROM 1 AND 1/2 MILES AWAY! This is why places like Marcos are doing a booming business in Greenville because their pizza is always hot and perfect and delicious and ready on time. I want a refund of my $17 for the order, and if you feel generous, throw in the $5 Tip I gave the unfriendly driver, who by the way could hardly walk up the driveway with some kind of hip or back problem and has no business delivering pizzas. I am (I was) a member of your "slice of the pie rewards" or whatever the hell it is., But I don't want free pizza because I'm never eating dominos again. I demand a check for $17 mailed to my house ASAP.
I placed and order for a for a thin crust, and a cheese pizza with breadsticks. I was told 41 dollars. I questioned the price, and was told the cheese pizza was 13 and change. Are you kidding me? It's a plain pizza. Must be special cheese. I cancelled my order and took my business to another competitor. I got the same order for under 20 bucks. I won't go back to dominos unless they change pricing that's just ridiculous!!!
They do not use gloves when making your food and I have video to show I would like to email to someone and have this looked into and they always every single time forget our sauce that we pay for it's the Colonel Glenn location in Little Rock Arkansas
Contact your local health department and report them.
Gloves are not required if food is going to be cooked. No pizza chains use gloves when preparing pizza, because the pizza will be put into a 500-degree oven.
Absolutely the worst experience ever with local Domino's Pizza. the first two pizzas showed up with no sauce on them called to complain about it was laughed at then the manager offered to remake the pizzas second two pizzas showed up drowned it in sauce with no cheese on it.
The store manager thought it was funny. Store is located in Ladysmith Virginia
I had the worst experience with domino's will never order from them again treated me like crap and took money off my card with no pizza in return this has happened twice now !!
president you suck you dont care about the dominos chain just the money
The maysville Kentucky Domino's never answers the phone so how could they ever make money. Called for hours many days with no answer. The dominoes there is horrible
This is in regards to the North Main Store in Rockford Illinois, I placed an order for $45 and when I call this morning to make sure that I was going to be deliver on time and everything because of the weather manager Crystal which refused to give me her name luckily I had a receipt with her name on it when I asked her if an order of that size would get any complimentary bread sticks or anything like that she immediately got very rude and unprofessional with me this is very unacceptable especially after a $45 order finally gave me the name of the general manager which is supposed to be somebody named Eva up until now I still haven't been able to find or reach this person this will be my last time that I will do business with this location or with Domino's Pizza for that matter it is ridiculous to be treated in that manner after spending $45 with an order and requesting any type of complimentary free sticks or something like that I will make sure and never recommend Domino's Pizza to anyone I know and let them know about my bad experience display stand with this branch there's no way anyone should be treated in that very disrespectful manner.
We have waited 4 hours for 3 pizzas. Totally Ridiculous. We have called a have been getting the run around all night. There have been 2 other times that we canceled orders b/c it took so long. We should have Free pizzas for a year b/c of their poor customer service. We have been told all night the pizzas were on the way. And nothing! Something needs to happen. I don't want to see commercials about boxes being folded or if the pizza is dropped I get a another pizza free. Just deliver the pizza in a reasonable time. No gimmicks, No angle, Just get the pizza out the door. 9020 Albermarle Road, Ste A2, Charlotte NC 28227. Really defies everything that is commutated in Domino's Advertisements. Mr. & Mrs. Parker (hidden)