Information, reviews and public commentary for US companies

 

Domino's Pizza, Inc.

Rating
0.7146
Web
http://www.dominos.com
Address
30 Frank Lloyd Wright Dr.
Ann Arbor, MI
48106
Contact
J. Patrick Doyle
Role
President CEO and Director
Phone
(734) 930-3030
Employees
10,000
Twitter IDs
@dominos
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Barry W. Taylor - 13 h 31 m ago

0

My Name is Barry W. Taylor, I am the Park Manager of two Mobile Home Communities. We have many children, Elderly who like to walk the property. therefore we have a 10 mile per hour speed limit. on November 19, 2018 one of your drivers from your Rockland, Maine Branch was delivering a pizza to 1110 Commercial Street, Lot #4, Rockland Maine 04856, was well in excess of the posted speed limit. I called your Rockland Branch to do a courtesy call about your Drver, but after three call your Manager was always to busy to come on the line. I then called and informed Craig that Dominos Pizza was Banned from entering our property and to resolve the problem the MANAGER needed to call me, and hung up. Lo and behold within 30 seconds the Manager called, guess she wasn't that busy. I informed her about her driver and with her BELIGERENT attitude she said she would talk to her driver, she was very non professional. I know as a Manager for 25 years if a complaint came in you was notified immediately, and was handled immediately, not after three call and a threaten to be banned which would have happen if she had not called me back. If you could send your response to (hidden) it would be appreciated.

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Julie and Adam - 14 h ago

0

Erie pa. State st location. Store manager Nick was the biggest dick I ever talked to in my life. Arrogant, rude and disrespectful is the best I can say about him. The supervisor Scottie, was the same. Rude. Ignorant. And just plain disrespectful. The worst experience I ever had at a Dominos location in the eastern U.S. When I asked to speak with his supervisor or manager he refused several times. I asked other employees for them to call and they refused or stated that Nick was the only one with the number. When speaking with Nick, the manager, he told me that I didn't need to speak with his superior. I pointed and explained that " we" are on camera, and yet he stated that his superior not needed to be contacted. I was irritated by this point. When expressing that I wanted to talk to someone above him, he told me to stop yelling. I was not yelling, you can check camera feed. I told Nick I was not yelling that I wanted to speak with his superior. I asked ALL employees including two drivers walking in for owners or superior to Nicks position and all stated that they don't have the info only Nick does, who REFUSES to give info to me. Worst experience and customer service in my life! Most managers work with you. Nick did not. On our way out Nick said " your never coming back here right?" I said "absolutely not and will be telling everone." Nick said "Good luck with that!"

Most disrespectful manager AND work crew ever in my life. I've even been robbed at knife and GUN POINT

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Liz - 1 d 13 h ago

The staff was very disrespectful when I called the store located on myrtle ave.. the lines are recorded right... the way I was handled was not cool

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Cedric - 1 d 15 h ago

1

Need to check up on your Punxsutawney, PA location. Constant screw ups, no receipts for delivery. If I find my card charged more than the price of my order there's going to be problems. And the guy who runs it blames everything on your online ordering system.

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Anonymous - 1 d 19 h ago

0

Domino's on Devine street in Columbia sc at USC.The manager is very disrespectful and unprofessional. Jumps in front of a 65 yr old black man's truck. Made a big seen then get 2 bouncers from the night club next door to help him fight the old man. 4.35 am,UBER drivers pick up there all the time. He should be fired and ashame.Veitnam veterans matter too,do i need to organize because he needs some culture relations training. I will follow up this matter of hate. Call me (hidden)

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Leslie Kandl - 1 d 19 h ago

0

Horrible pizza dry and overcooked

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Anonymous - 2 d 7 h ago

If you're ever hungry you definitely do not want to try the Domino's Pizza in Holyoke on Appleton Street they will make you wait an hour to two hours for your food tell you there's nothing they can do about it your food will come cold and the service there is horrible the managers have no respect for their customers stay away unless you like crappy service

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cathy schmidt - 2 d 9 h ago

4

I have been a domino customer for years, I have a family of eight each gets their own so I order eight at least one a week. Now since there changing to credit card delivery order I have to choose another pizza delivery company... I alwaysed payed cash for my pizza. And eight pizza I spent almost hundred dollars a order... With sad heart I can't order and pay cash because I don't have a card, I have to leave.

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Amanda McBride - 2 d 13 h ago

0

I just ordered a meal online. The order submitted and took payment out of my debit card. I then received a processing error from the website and told to contact my Domino's store. I called them. They said they did not have the order. I asked if they would make the order and accept the payment already made. I was told they would take the order, but I would have to pay them again. They would not honor the payment already taken out with my showing proof of the order. I canceled my other orders I was having delivered. I will not order from the Fayetteville TN Domino's again.

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Steve Bruner - 2 d 19 h ago

0

You guys really need to hire new management at your location in Kittanning PA they used flower with weevils in it for a month, don't clean the store, allow female employs to make food with their hair down, and sell moldy and expired food products. Also, their customer service is terrible and they only have one decent driver.

They also allow some drivers to leave and do basically whatever they want while on the clock, be late or not show up constantly, and they still have a job

The management is horrible you need to look into this

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Connie Hudson - 2 d 20 h ago

0

11/17/201/8 Special running at 6803 Southside Dr., Louisville Ky 40214 was 1 large 3 topping for $7.99. I drove there to order. When employee asked what 3 toppings, I said mushrooms, mushrooms and mushrooms. I was told they could not do that. They could only do double toppings. SO WHY advertise 3 toppings if I can't get what I want? I called and to ask that question. They tried to explain "costs". It STILL doesn't make sense. Again, I say.... change the advertising with fine print that says.... we can't triple the same ingredient. Looks like I'll be changing Pizza places.

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Anonymous - 3 d 3 m ago

I have now had three fraudulent charges out of different states on my card well over a hundred dollars in total. This is a serious issue

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Anonymous - 3 d 8 h ago

0

THE SERVICE AT CONCOURSE PLAZA IS ABSOLUTELY RIDICULOUS! 2 HOURS FOR DELIVERY, THE FOOD IS ALWAYS COLD AND DISGUSTING. THIS IS TOTALLY UNACCEPTABLE! IF YOUR TRACKER SAYS THE FOOD LEFT THE STORE IT TAKES AN HOUR OR MORE AND I LIVE 2 BLOCKS AWAY. DOMINOS SUCKS!!!

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Anonymous - 3 d 11 h ago

0

Domino's manager Alex is terrible manager, in Dolton I'll on Silbly Blvd my pizza was burned, real dark I took it back for a refund, he look at it and said where is Burt no apology no offer to make another, had a very nesty attitude. Will call corporate.

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Ravi P - 3 d 11 h ago

0

I seriously think your company need to better train your partners at these domino location in ozone park queens ny, Howard beach, NY and Jamaica, NY. If you don't take my word for it look at the hundreds of reviews about each location, they are giving you company a bad name and reputation, the employees are mad mad at for them giving or delivering ice cold pizza and delivery sometimes 2 hours wait with no pizza delivered. You need to better vet these absent owners who's employees give us terrible service and we must suck it up. Dominos pizza is fantastic but you keep employing these arrogant and rude people.

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Mr Simon - 4 d 13 h ago

3

I think you should make your pizza from were the outside crust is on the inside around the middol thanks you can email me back at (hidden)

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Justin at Dominos - 3 d 17 h ago

If the crust was on the inside, a lot of the toppings and cheese would flow off the edges of the pizza.

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David - 4 d ago

3

assistant managers joan and chris do not ever wear gloves at store 5661.

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Shawna - 4 d 17 s ago

0

There is a man at store number 7771 in Long Beach saying sexually pervasive comments in front of my children and routinely disrespects woman. He calls his co-workers whores and sluts. They will not tell me his Last name, but I've heard him called Anthony and Tony. He is around 400-500 lbs and in his late 30s I'd say. Please put an end to this, it is getting really far.

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Shawna - 4 d ago

0

This was at Long Beach, California. Thank you

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hillandale, md location is terrible - 4 d 18 h ago

0

Hillandale, MD location is terrible. I usually order from the mobile app and nobody ever makes my order until i get to the store and have to remind them. this happened several times. I called today about my order that i waited an hour and a half for and someone picked up the phone and hung it right up three times. finally someone answered on the fourth call and told me they had cancelled my order. highly upset, this place is poorly run. the fact that Dominos would allow their image or name to be handled that loosely by a franchise owner that obviously doesn't care about how his store is running is upsetting. never doing business there again. they always mess it up at this location. no standards

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Lindasunderland@yahoo.com - 4 d 19 h ago

0

I have a complaint I called the West Orange Texas storeI live in Mauriceville Texas we have not very many restaurants were still recuperating from the storm my daughter was going to come in and pick up the pizza to bring it to me they said they wouldn't take the payment over the phone because I wasn't ordering it to be delivered that's not right there's no hotspots like they talk about and I am very dedicated to dominoes that's my favorite very disappointed

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Susan A. Garrison - 5 d ago

I have a complaint. My grandaughter works for Domino's in Cape May Courthouse, New Jersery. The weather has changed. It has gotten a lot colder. She has asked numerous times for a jacket to wear. Her manager Mary has asked for a jacket for her. My granddaughter was told all she can wear is the uniform. That is unacceptable. Please get her a jacket!!!!!

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David - 5 d 14 h ago

0

How do guys get away with paying your drivers six bucks an hour? You should be ashamed of yourselves. You just lost this customer, and likely the people in my building, too.

David Godkin

Toronto

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Sam Cohen - 5 d 18 h ago

0

Order my order from the Store (3957): 127 S Black Horse Pike Williamstown NJ 08094 | (hidden), Order #: 485112 , despite the pasta was barely warm, they forgot the soda, I called the store they told me the soda will be send immediately, I ate my lunch, washed my hand, made my coffee I received it an hour after I finished my lunch, bye bye Domino's for me

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