Information, reviews and public commentary for US companies

 

Domino's Pizza, Inc.

Rating
0.724154
Web
http://www.dominos.com
Address
30 Frank Lloyd Wright Dr.
Ann Arbor, MI
48106
Contact
J. Patrick Doyle
Role
President CEO and Director
Phone
(734) 930-3030
Employees
10,000
Twitter IDs
@dominos
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Nedie yvonne bochas - 4 h 60 m ago

0

U SHOULD INSTRUMENT UR DRIVERS TO PARK IN THE BACK FOR DELIVERY THEY ALWAYS BLOCK OUR BUSINESS ESTABLISHMENT WE'VE TOLD THEM NUMEROUS TIME TO NOT TO PARK IN THE FRONT TO UNLOAD THE CUSTOMERS PARK FAR AWAY AND COMPLAIN THAT TGEY HAVE TO WALK TO GET TO OUR RESTAURANT PLEASE DO SOMETHING ABOUT THIS .

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cydney - 9 h 18 m ago

1

Stole my$25.96 beware of the one on teutonia Ave in Milwaukee WI. Debra they never brought my order then when I called never answered the phone..will never order from the store. When I see I'm going for punitive damages..I take my $and pizza seriously!!!!

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Melissa M Bernauer - 14 h 36 m ago

3

I just got the worst pizza ever i spent 20 dollars on a cold pizza and the manager said here was nothing he could do and they are 2 blocks way so there was no reason for it to be cold

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Ashley - 18 h 41 m ago

0

The Park West Franchise Owner in Mount Pleasant SC is the worst ever. I have seen a fight break out because of issues with the staff. The owner is NEVER there to fill in. i have filed complaints but never heard from anyone. They don't care about the product, service and delivery. Some owners need to be investigated. There are other potential owners who can make it a success.

Just like calling the store and being on-hold for 20 minutes then hung up on, i am sure they don't care!

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Anonymous - 1 d 1 h ago

0

I will NEVER EVER ORDER FROM DOMINO'S EVER AGAIN!!! STORE #8210 I ordered for carry out 1 large pizza and 1 cheezy bread (easy order) ... When I get there they tell me wait 6mins ... ok fine... The manager (Joana) says wait 3 more mins... She said we're busy... Then why did you say 20 mins? Then she's yelling saying ok do you want your money back.. she's laughing in the back withh 2 other employees talking in Spanish (little did she know that I understand Spanish) I get my pizza after about 40 mins... I asked her where my bread is she says the driver must've took it and smiled at me... what a joke... I only went there because I saw a flyer the night before...

SAD!!! DOMINO'S SPENDS MILLIONS ON AD'S AND THE EMPLOYEES MESS IT UP.... PATRICK IF YOU ARE LOOKING AT ALL COMMENTS YOU SHOULD LOOK UP THESE STORES AND CORRECT THE PROBLEMS SO YOUR CUSTOMERS COME BACK. YOU JUST LOST A CUSTOMER. MY 11 YEAR SON LOVES PIZZA. It's a shame you're losing all these customers... 865 Silver RD Rolling Hills Estates, CA 90274 (hidden) (Manager Joana)

You need new team members here, sorry to say...

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Renee Moore - 1 d 14 h ago

1

Pendleton Pike delivered us the wings yes they did make an accident and they dumped our wings all over my porch they took my my Matt then cleaned it off at the store they took it with them I haven't received it yet I've spent over $12 for them at I know it sounds ridiculous for that but it's a very nice Matt and it's a welcome mat for my children that have signed their names on it but when I called the manager she laughed about it on how much that I called about it I think that was rude That is rude anyhow I hope that they'll make it right and will take some money off them to clean it off and I appreciate that but when I called the manager to let him know what had happened she said she was already aware of that which is fine but she had an attitude with me saying that she wasn't going to do anything else for me except replace the wings which I do I do appreciate I do but we're trying to eat early so we can go to work tomorrow we have a long day tomorrow and now we have to wait for this again I know that it was an accident and I know that the driver is really sorry for what had happened but the manager had no remorse for what had happened she didn't care she don't want to reimburse anything I'm going to give this place a bad review and I will never come back again

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Anonymous - 1 d 16 h ago

0

I order all the time, Charlotte the service is Amazing off the plaza rd. I ordered a pizza in Asheville 28804 at 701pm, Its 9pm now called the store a lady answered said we have 1 driver and 1 cooked, she placed me on hold didnt come back to line, called back she immediately place me on hold..I have alway got good service from them..Asheville customer service Suck...Things happen and 2 hours and no food..my receipt say 25-30 minute not 2 hours plus

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Kenneth laflin - 1 d 17 h ago

Newport, NC Dominos is price gouging today. Normally a carryout large 3 topping pizza is $7.99. Today they are only serving carryout 1 topping large pizza(only pepperoni or cheese. No other topping available) $10

We have just lived threw a terrible hurricane and theu have decided to gouge us. I asked the fellow behind the counter and he told me thats what they were told to sell at that price.

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Prafful kumar - 2 d 42 s ago

Terrible service in India, not even delivered in 1 hr

Employees dont even know how to talk to the customer.

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LeoneV - 2 d 11 h ago

0

Terrible service at store #4904. I will never oder from them again! I waited over 2 hours for an order I paid for and I received no delivery. That store needs some serious help. Not only am I pissed off bc I relied on Dominos to deliver but the service and staff was rood and hung up on me.

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Terri Andros - 2 d 16 h ago

0

We have been a loyal customer for 21 years ..today had 3 wrong pizzas.. I am so disappointed in there service.. Watson Deliver. Warn Robins Georgia.. Lost our business..

Flagged for review. 
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Sue Bee - 2 d 19 h ago

0

Today was the last time I will order from Domonios on Metairie Road, Metairie, La. Again and again our order has been wrong. I complained to the manager today. His Indian accent was so heavy I had a hard time understanding what he said. That's the end for this family. Never again will I waste my money on terrible wrong order pizza. So many privately owned places in our area that make yummy pies.

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S. Goodman - 3 d 17 h ago

4

Sir, North Carolina was hit pretty hard by Hurricane Florence last week. My daughter works for a Dominoes in Whispering Pines, NC. The store lost power due to the storm, and had to close for several days. My daughter will miss the pay for those days she could not work and worries she will not be able to pay her rent next month. I would hope that such a large organization will pay their employees for the days they could not work. In Times like this all negatively impacted by the storm need help, Domioes could start by helping their own employees by avoiding that they suffer any hardship due to lost pay because of this aweful storm. What is your stand on that?

Best Regards, S. Goodman

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Lizzielew@live.com - 4 d 15 h ago

1

My name is Elizabeth Baca. I live in Parker, AZ. I ordered from my last cal Domino's this evening - for delivery. I followed the Pizza Tracker which told me that my pizza came out of the oven at 5:30om. At 6:05, the status had not changed so my husband called the store. My pizza has been sitting under the heat lamp all of this time because there is only one delivery driver. It is now 6:15 and my pizza is still sitting under the heat lamp. Why didn't the store call us to tell us that there is only one driver and offer us the option to pick up our order? Why weren't we offered a discount? Or even a 2-liter of soda? Anything instead of "we only have one driver"? I am a frequent customer and this is not okay.

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Stephanie Bonebrake - 4 d 19 h ago

Saturday September 15th I ordered a medium pepperoni pizza from Domino's in Bellaire Ohio. After an hour of waiting for my delivery I called and asked about my order. They said they forgot. So I waited 2 hours & finally it got delivered. I shouldn't have had to pay a dime but ended paying full price. If you want my business there or at any other location please do the right thing. Until then absolutely no business from me.

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Christal Shackford - 4 d 19 h ago

1

I think it's VERY irresponsible to have commercials with an adult running with scissors. It is sending a horrible message to children and I would know because I was accidentally stabbed in the back of the thigh by a child running with scissors. Please be more considerate to what you display in your commercials. Thank you sincerely Christal Shackford

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Rick - 5 d 16 h ago

3

We love dominoes but this last experience with one of your stores in Louisville I was disrespected, lies to and denied corporate's number. All I was doing was trying to feed my kids. Everyone is telling me to call you guys out on social media. Not my style but I'm so thinking about it.

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nora sorel - 5 d 18 h ago

2

hi

we ve been going to Domino s for a long time.

while the pizza is okay the wings are pure fat, I dont know how they can make white meat brown but they do.. All I can say they are cooked in lard or hog jaw.. gross

why cant they fry the wings in something that doesnt give immediate heart attack...

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Marcia Abernathy - 5 d 18 h ago

4

On your current campaign, the spokesperson is running with scissors. My little students see this and question why he is running. Does he not know the rules? Since you are fixing roads as well, perhaps you can come to our school and explain running with scissors to preschoolers, pre-kindergarteners, and kindergarteners and fix the road in front of our school. We are located at Two Dimensions Preparatory Academy at 901 E. 10th Avenue in Corsicana, TX 75110. You can call me at (hidden). My name is Marcia Abernathy, and I am the administrator on campus. I think it would make a great addition to your campaign.

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TPK - 5 d 19 h ago

0

OMG!!! Not only am I disgusted just with the idea of eating fast food but I witnessed not only unprofessional behavior but unskilled workers who have no idea what customer service means! My gf orders Dominoes for dinner, driver comes with someone else's order already waiting over 50 minutes, calls store to let them know this is the THIRD time they have either screwed up their order or have charged her CC with someone else's order on 2 previous occasions, and then sends driver back with our order after delivering it to another house where they too, obviously received a different order, but expect us to accept it after the other party had it in their house for approx 10 minutes!! PLEASE! They could have touched the pies or something even worse. After calling the store AGAIN, the so-called manager, Dillan-who refused to give his last name-said he could not compensate us IN ANY WAY. No free order, no suggestion for a free drink, not even an order of free Parmesan knots. NOTHING! In fact, when I asked for his store number, he gave me the store's physical address. He didn't even know the store number....and you call yourself a manager?! SHEESH! This Dominoes has way too many "inexperienced kids" working the phones and behind the register. Dominoes needs to re-vamp their employee training! DO NOT ORDER DOMINOES FROM STORE # 3451 located at 123 Cashmere Blvd in Port Saint Lucie, Florida.

Dillan, so-called store manager, you need to return to corporate training if you expect customers to respect your position of authority. Your customer service leavers little to be desired!

Unhappy Customer (for the THIRD TIME)

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Carmen - 5 d 20 h ago

0

Ordered a sandwich at Dominios in Boise, Idaho on Fairview Avenue, during lunch. After paying for my sandwich, girl went in to make my sandwich, I happen to be watching her and she didn't bother putting gloves on or washing her hands. I was disgusted, called her over and asked for a refund and proceeded to tell her what I had seen and she argued that she did wash her hands. And then I called her manager over and told her what happen, she went an refunded my Money, no apologies, just looked at me, like it didn't matter, then the girl asked if I would like her to remake the sandwich after she washes her hands!!

Really, really! I was disgusted, even the person in the back making pizza wasn't wearing a glove.

You've lost my business, including the other co-workers that come in!

Besides spending money on your advertising, you need correct training on How to teach your employees on handling food.......so disgusted! Makes me wonder how long this has been going on and at how many more locations!! Horrible!!!!

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john john - 5 d 20 h ago

0

Your new add advocating body tattoos is appalling.Never will my family and soccer team order from Dominos,it teaches children and are youth to desecrate the only body they will ever have,cheap shot!!!!

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CC in MN - 6 d ago

1

Out of the mouths of babes. A few days ago my 6-year old granddaughter asked why the Dominos man in the TV ad is allowed to run around waving scissors (she isn't allowed to do that). Today we asked if the kids wanted Dominos for dinner. She immediately said, "no, Dominos is dangerous. Let's get Papa Johns pizza instead". LOL. Your advertising left quite an impression on her!

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concerned citizen - 6 d 13 h ago

3

I am very concerned with employees at the Fort Morgan Colorado Domino's. It was brought to my attention that you have two employees at that store that are making fun of another employee who has a hearing problem from birth. He wears hearing aids and his speech is a little affected by his hearing loss. However he is a smart and pleasant young man who is trying to make a living,. I may add that he is very smart. I will not let this type of harassment continue. Please see to it that something is done with the two employees that should never work with the public. How insensitive

cruel, they have no respect. I appreciate your attention to this matter.

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Richard Horn - 6 d 13 h ago

0

My family spends a lot of money at Dominos pizza. Unfortunately, we will stop buying food from them. Recently, we ordered food and when we went outside to get the food the delivery driver was terribly rude and disrespectful.....he said "you didn't even leave me a tip bitch!!" So yea, we will no longer get food from Dominos.

Especially since we called the store and the only response we got was "sorry" and seemed not to really care.

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