Information, reviews and public commentary for US companies

 

Domino's Pizza, Inc.

Rating
0.705219
Web
http://www.dominos.com
Address
30 Frank Lloyd Wright Dr.
Ann Arbor, MI
48106
Contact
J. Patrick Doyle
Role
President CEO and Director
Phone
(734) 930-3030
Employees
10,000
Twitter IDs
@dominos
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bighavana1 - 3 h ago

0

First time in 30 years I have used Dominos. Never again.

https://www.tripadvisor.com/Restaurant_Review-g293940-d8334048-Reviews-Domino_s_Pizza-Phnom_Penh.html

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Karen Krc - 13 h ago

1

I am sooo very unhappy. The chicken carbonara is very good..but today they had no chicken!!! I substituted sausage.. even worse.. I had almost no noodles!! I had half orders in each pan!! I called them back demanding 2 more pans and told them I would reach corporate if they don't. It's bad enough I pay $3.5 0 for delivery. Chad at my local store has been wonderful to me and trying to correct this problem with his boss..I live only 4 blocks away!!! I have called corporate about this too.. THIS COMPANY NEEDS CHANGES SOON or they will loose business to other stores. I love the food but these are my complaints. Karen Krc 422 S. Hale St #2N Wheaton IL 60187 630- 484-5734

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Karen Krc - 12 h 14 s ago

3

So the result was the store DID BRING A DECENT ORDER OF Carbanara..of course without the chicken..they had none. It was substituted with sausage.. it WAS AT NO CHARGE.. Im not unreasonable..not the drivers fault, so I did tip him.. yes the pan WAS FULL..Just like it should have been in the first place.. but it should NOT have taken this effort tonight to get at least something reasonable.. I still will call "Chad" at the store in the next day or two..and let him know what happened. This company needs to have CHANGES! Karen Krc (hidden)

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Luisa - 17 h 49 m ago

0

We ordered a large bbg chicken pizza from the Dominos on wolflin in Amarillo Texas on September 16. When the pizza was delivered it had a big burn on 2 slices and didn't have any bbq sauce between the pizza crust and cheese. It's very dry. We called Domino's and spoke to Kevin who refused to acknowledge the pizza is extremely dry and burnt on 2 pieces. We weren't asking for a refund or discount, we called to report the condition of our pizza. When speaking with your employee Kevin on the phone he dismissed our concerns with NO apologies or acknowledgement. Instead he kept saying that pizza wasn't burnt when it left Dominos and that the sauce is under the cheese. SORRY is a big word. In lieu of the situation we will no longer patronize Domino's and tell everyone I know what happened. BTW I have a picture of the pizza

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Samuel - 20 h ago

0

First time Customer ordering Dominos Pizza. I ordered One large Dominos Pizza with Cheese. Then I went to a local pizza shop and ordered a large pizza with Cheese. I got ripped off! The Domino's pizza pie was smaller! My local pizza had done a better job making a large pie. My Dominos was missing 6 inches. and they call this a large pie? Shame.

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Anonymous - 1 d 6 h ago

0

I waited two hours for the pizza An never got delivered to my house by this time Im starving so I call them an they said they left me a voice mail mind u I don't have voice mail. When I finly got ahold of them they said they can't deliver to my house An also they can't make my pizza but yet you can take my call An gave me a 40 min wait or more. This is the store on north Chester Bakersfield ca . You lost my service an Ima telling everyone I know to not get pizza from u guys. This never happened to me in my whole life time. Ima pist very angry .. how could this happened .. there needs to be someone there with better management skills instead of being lazy An wants to shut down the store erly

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Order# 28463 - 1 d 8 h ago

0

8892 Domino's Pizza

1122 Dawsonville Drive

Gainesville, GA

(770) 531-0226

I ordered 2 medium pizzas at 11pm last night from this place. It wasn't delivered until 12:25am. Even though Mr Kenny checked the quality at 11:15pm...it wasn't delivered until over an hour later. I received the pizza and it was cold. . I'm pretty sure bacteria build up made me sick. I will NEVER give Domino's another dollar.

Atleast Papa Johns delivers pizza that's hot and that doesn't makes you sick.

I've been throwing up the past 30 minutes.

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Anonymous - 1 d 12 h ago

Ordered pizza from Domino's in Randallstown Maryland on Brenbrook road Not calling for any kind of discount free pizza or anything just calling to let you know I will never order from Domino's again

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Carol J - 1 d 16 h ago

Ordered online. Ordered cheese bread with two extra sauce. When food arrived, there was none. Called back and was told it would be sent. After returning 20 minutes later driver only brought 1. The employees at the store act like they coukd care less. Everyone is entitled to make mistakes. But I expect at least some professional employees to work in management. I do not recommend this particular store to anyone,,

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Anonymous - 1 d 19 h ago

0

Bring back Cinnastix! The new Cinnamon twists are too hard to chew. Why mess with perfection.

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Antwana - 1 d 19 h ago

0

I order 2 medium pizzas, cinnamon bread and bread bites. Our food came an hour and a half later and the food was ice cold. My family and I had to warm the pizza in the oven. When we called the Whiteplains Rd location that we ordered from we were told by the manager on shift that due to our food being cold they would redeliver our 2 pizzas. We wanted for 3 hours and never received our hot pizza. When we called the office back no one answered the phone. I'm very upset and disappointed because I payed for food that was ice cold and the manager Brianna refused to talk to me on the phone.

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Tc23 - 2 d 5 h ago

0

So I ordered a dilivery order and a dominos employee called back and said he could not let me have my order and I had to cancel my order. He said I need to pick it up if I wanted it. He hung up on me and I never got food.

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Anonymous - 2 d 8 h ago

please take a look at your Cincy Glenmore ave location. This place needs attention. Service is horrible.

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April s. - 2 d 9 h ago

To whom it may concern..

Not great customer service today sat the 14th. They perris location cal....our entire order was not correct called back like 3 or more times. Needing to fix the problem plz. Did not to get free food just an awareness to have the proper service an correct procedure. Thank u

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Anonymous - 2 d 9 h ago

0

Keep your crap, Larosas delivers just fine!!

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Anonymous - 2 d 9 h ago

0

I ordered pizza and 14 piece wings from the desert hot springs, ca location on 11/14 / 17 at 7: 00 pm. They took my order fine , they had told me it would take about 30 to an hour cuz they were that busy... Ok fine. 20 mins later , we get a knock on the door , and it was Dominos...$34. 95 was the total amount.. Ok , no problem... Well once had paid and brought the pizza inside, we opened the box and it was the wrong pizza... We ordered half pepperoni w sausage and mushrooms, and the other half , ham and pineapple... Well wht we got in the box was pepperoni and sausage only... So I called them back to let them know that the pizza was the wrong order... I was put on hold for 5 mins or so. Finally someone came on the phone and asked wht it was that I ordered , so I told them again And they said we will have your pizza out right away... Great!!! When we got the right one and opened the box,,,,,, the pizza looked like the box had been shaken up or dropped because the slices were all over the place inside the box and it looked like a mess. My husband and I are very dissapointed and will never order again from Dominos...

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Anonymous - 2 d 13 h ago

I was just at our Dominos in Camden, TN to pick up our order and the employee asked for my license number because I paid with my debit card. I never had to do this and I don't know why she had me write it on the store copy of my receipt. All she had to do was compare names on the card and my license and look at the picture. Why did she need my license number??? That's a violation of my privacy and could lead to my card being compromised or my identity being stolen!!

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Concerned citizen - 8 d 17 h ago

I would like to know why a driver that drives for the Millville New Jersey Domino's store is still driving for the company after he ran a stop sign and killed a motorcyclist?

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Anonymous - 3 d ago

Wow!!!

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Aaron Wilson - 6 d 13 h ago

0

WARNING!!!! WARNING!!!! WARNING!!!! WARNING!!!! WARNING!!!!

This review is for the 6821 177 St NW, Edmonton, AB T5T 4K3 location

Ordered Pizza from there on Sept. 26th and found Glass in my pizza, ended up breaking a tooth on the glass, that's how I found it. I called the store to complain, they gave me a refund and said they needed to speak to the general manager. It's now Sept. 28th and have yet to get call from that store. When I called the store they wanted me to give the pizza and glass back when the driver came to give me my refund. I refused to give it to them, I'm keeping it until they tell me what they are going to do about my broken tooth. If I could give them a -100 stars I would.

UPDATE. Sept. 29, 2017

I spoke to a guy named Derick (suppose to be from Domino's Canada) he insisted on getting the pizza and glass, when I refused to give it to him he said that because I refused to give them all the evidence that Domino's Canada wouldn't do anything other than refer it back to the store. When I asked for his manager he tried telling me he doesn't have one and refused to give me any contact info for anyone above him. I've called Domino's head office and left a voice mail, I'm also calling the media, people need to know about this and how Domino's has chosen to handle it.

Because of Domino's insisting on me handing them all the evidence or they wouldn't do anything it makes me think that they intended on taking it and later saying "What are you talking about, where's your evidence?" I don't trust them as far as I can throw them. I will NEVER order from any Domino's again and I suggest that no-one order from them, there are a lot more pizza places to order from.

Update Oct. 10, 2017

I've called Domino's head office and the complaint line several times and left messages, but have yet to get a return call. Seems they are just ignoring my calls and don't care about this. You would think Domino's would want to investigate this to make sure their customers are safe, but guess not.

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Anonymous - 3 d ago

Lawsuit!!!

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Norton - 4 d 10 h ago

5

I am a Domino's pizza fan. Unfortunately I was always an NFL FAN as well. After waiting patiently for the NFL to do something about their employees (players) showing disrespect for our anthem/ our country, our family made the decision to dump the NFL. Name another country where the NFL could be what it is today. Generations of my family have served our country in good times and bad. Since Domino's is a major sponsor to the NFL, no longer will our family buy Domino's. The NFL will survive without us, Domino's will survive with out us, and i'm Sure our family will survive without Domino's. STOP supporting those that

That deminish the very country that provides the environment for Domino's to be successful.

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Anonymous - 3 d ago

This has NOTHING to do with Dominos. Leave your political opinions with your family.

So sad what happened to freedom of speech???

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karol - 3 d 17 h ago

0

They burn my pizza, they don't want to give me coorporate's phone number. I have to wait for a new pizza and the never apologized.

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Anonymous - 3 d ago

Similar case with me and never got an apology as well either!!!!

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