Information, reviews and public commentary for US companies

 

Domino's Pizza, Inc.

Rating
0.8
Web
http://www.dominos.com
Address
30 Frank Lloyd Wright Dr.
Ann Arbor, MI
48106
Contact
J. Patrick Doyle
Role
President CEO and Director
Phone
(734) 930-3030
Employees
10,000
Twitter IDs
@dominos
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Walter Laskoski - 16 h 38 m ago

0

Your pizza sucks and so do your drivers.

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Anonymous - 11 d 17 h ago

your pizza is shit

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anonymous - 1 d ago

your shit

Flagged for review. 
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Gerald - 11 d 9 h ago

0

WORst customer service and poor quality food

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Concerned employee - 1 d 21 h ago

3

That depends on which domino's you go to, and your sense of taste.

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Angry Customer - 2 d 13 h ago

0

I called the dominos pizza on gratiot & young in Detroit to order wings on my way home. They never answered the phone. I called 8 times total & the phone just rung. So when I got to the location 1 guy worker was on a personal call & the rest of the staff were just walking around. No customers were in the building. I asked the lady why were they not answering the phone and she told me they were backed up so they don't answer the phone. I told her that customers on the phone are just as important. She didn't even acknowledge the fact that I was upset. I left & will never go to that location again. I work too hard for my money to give it to unappreciative businesses.

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concerned employee - 1 d ago

3

I understand your complaint. I am not sure how busy the store was, but depending on how many pies an hour they make is if they will be backed up or not. That is why they do not answer phones. Because there is too many online orders to handle. Even if you did order, the carryout, and or delivery time would be doubled or even tripled, depending on the amount of orders going in. Like I said, I don't know how fast the orders came in, but if there were barely any, then that is unacceptable.

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Mrs. Bradford - 1 d 8 h ago

0

We just placed an order online at 10:56 p.m. and called back 11:46 p.m. to see how much longer it would be for my order to be delivered and didn't get answer. I let my phone ring for about 30 mins and no one bothered to answer or call and tells anything. The service is terrible. Doing a face change isn't making business better. If your employees don't want to work properly and follow all guidelines terminate them. I started in the restaurant business and worked my way up to management so I do know how everything works. This store I'm complaining about is in Chicago, IL on 95th and Western. I will be calling in the morning to corporate as well. This is sad!!!

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Anonymous - 1 d 14 h ago

Called 2 timea order a pizza at hossick street troy ny . put hold called back said dont t me on hold. Told by employee. If i dont like it go screw myself. Wow. Crazy to ieve an american treated like crap. Because a tore is upset tthat i wanted to oreder a pizza. Guess your better than your customers... Wow lost mybusiness and i will let all va bers how domisons feel

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DocSmith - 2 d 13 h ago

3

okay, not a complaint about the pizza, qualiy, speed, rudeness, etc. But, an observation about the online ordering website. as far as I can tell, there is no way to remove an old, defunct credit card from an account. I have been using the website to order for about 5 years (i;m guessing, but awhile) and all of my credit cards on it are now defunct ( i tend to lose cards, and break them. absentimindedness)

But NOW, there is no way to enter a new CC. There should be a "DELETE" option, like there are on most websites.

thanks,

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Lotsofdotts - 2 d 13 h ago

1

Don't know what as happen with my local Domino's but the pizza have gotten so bad we will return to Little Caesars and they aren't that great either.

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Lacy - 3 d ago

1

2/24/17: Tim (manager) @ 345 W Esplanade Ave, Kenner, LA 70063 doesn't care about poor service nor does he offer apologies about repeated mishaps performed by his team!

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I like Pizza - 3 d 33 s ago

2

I have been ordering from your Waupun WI store for years. The pizza is good BUT the feel and environment in the store is less to be desired. The past GM Sly was a screamer at the kids working in the store. He was rude to the staff in front of customers. I enjoy all the carry out deals and typically go the store for pick up (some of your delivery guys are strange but personable). The newest GM Matt is no different from the last, berating the staff in front of customers until staff is near tears. I hate going into the store to pick up my pizza I send my husband. I know it's pizza and more BUT it should be and look fun...this store needs a management face lift. I have noticed the huge turn over of staff with the exception of a few employees. This store needs to be looked at by corporate. When you have a small town with 2 other pizza joints to choose from the store should be fun and friendly instead of stressed and annoyed. Just my observation...these last few years have gone down the tubes.

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Anonymous - 4 d 13 h ago

0

I just called Domino's located on Yorba Linda Blvd, Yorba Linda,Ca to have a pizza delivered to my home 2 blocks away from the store. I was told that they cannot deliver pizza's today because the owner is not in. What kind of a business is this?

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patsfanjjb8@aol.com - 4 d 14 h ago

0

tonight i walked in to new london conn store placed my order and my 9yr old daughter was watching the guy toss the dough as the guy in back pulling orders from the oven started askin the guy anout a order then clearly said i dont give a fuck and fuck it i confronted him and he acted like i didnt exist i asked the guy flippin dough to see manager and he stated thats him i then raised my voice and demanded to speek to him while my 30 dollar order got cold and he never come out to the front to discuss his blaintant curseing

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Eric Houle 95 Joe Ave Groton Ct - 5 d 14 h ago

0

This evening I ordered a pizza from your restaurant located at Route 12 Groton Connecticut this evening. When I ordered my pizza I ask for extra steak on my pizza when I receive the pizza there was barely any steak at all when I called the manager of the restaurant Monte he told me that I was speaking too loudly and that to to speak to him like a man when I calmly asked for a refund he told me I have to drive to the store itself to get my cash refund when I told him to send another replacement Pizza he told me that my order would go to the back of the line in that if they will get to it when they are ready also when I called back when the phone receiver was handed to the manager Monte there was laughing and saying of my name so obviously they were referring to me as they were laughing about my complaint this is unacceptable for any restaurant. also when I called back when the phone receiver was handed to the manager Monty there was laughing and saying of my name so obviously they were referring to me as they were laughing about my complaint this is unacceptable for any restaurant let alone a pizza restaurant this should be brought to your attention that the management of this store is rude and that I will never ever order from Domino's again. They did send me a replacement pizza but I threw it in the trash fearing that the staff or manager tampered with it somehow such a spitting or dropping it on the floor judging by the reaction but when I called back to the restaurant

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Anonymous - 5 d 18 h ago

1

I can't believe it's 3 o'clock in the afternoon and these faggot Muslim fucking assholes at Domino's do not want to deliver Domino's suck America

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Nancy - 6 d 12 h ago

0

Just got off the phone with the Jeremy (manager -he says). I had ordered a pizza from him and asked to be sure there's enough pizza sauce on it THIS TIME. The last several pizzas we'd ordered didn't. It's hard to eat a pizza that's just dough & cheese. Too dry! Jeremy said ok I'll make sure...ya right! Same thing...too dry! Now we don't want an unusual large amount of sauce on it as that's not good either! Too messy, etc..So I call Jeremy back to tell him this pizza was dry too! He starts yelling at me that he's busy cuz he's the only one there and he's been putting "enough" sauce on all the pizzas. Every time I tried to respond he'd yell over my voice so I couldn't say anything. Well, you know what...it's not my fault Jeremys there alone and you wouldn't have had to answer my call if you really had just put enough sauce on our pizza to begin with! Twice he hung up on me! Later week our hoagies had barely enough meat either! Not good! This company grosses hundreds of millions of dollars each year and they can't afford to put a little more sauce on the pizzas and enough meat on the sandwiches??? So after years of being a loyal customer...NO MORE! NEVER ORDERING AGAIN FROM DOMINO'S (in Ramsey Mn or anywhere else)! Too many other good places we can order from where they're not afraid to make good food and too CHEAP!!! AND MANAGERS THAT DON'T HANG UP ON LOYAL CUSTOMERS!!!

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Joelle - 6 d 20 h ago

0

I order a pizza and a order of chicken bites.

My chicken bites were not delivered my was made wrong.

When I spoke to the manager to fix my order she told me I had to pay another delivery fee to fix the order they completely messed up. After I voiced my disagreement about paying again she told me that "that is not my problem that's yours" and hung up in my face. So now I'm beyond passed and it took everything in me not to go down to the store.

This is how dominos treats customers I will stick with pizza hut. Completely rude nasty and disrespectful. Until this situation is corrected never again will I spend another cent with this company.

NEVER

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Pete Reynolds Production Mgr. - 7 d ago

I buy a pizza at the church Street Hillsborough Domino's almost once a week.

I saw a commercial Friday and Saturday of this week for 599 carry-out special.

I called Dominos today which is Tuesday and they tell me the special was for last week.

I explained to the manager that I just bought a pizza on Wednesday last week and I paid 799 for it.

He politely explained to me that I have to tell the cashier I want the 599 special or else they don't ring it up that way.

Understand of course that this isn't some online special where you have to use a promo code to get the special price it's on television.

I guess Domino's business plan is to run the promo ad is late in the week if possible so no one has a chance to take advantage of the promo price.....

Thanks Domino's I'll be seeing you real soon haha

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Nathan roam - 7 d 17 h ago

3

I had diminos pizza I waited for 35mins they remaid it but no-one taked to me but the ast mangers kyra hayley and asst manger corn Thomas remade my pizza and gave me cheese bread They are at the Winchester tn dominos pizza they are the best asst mangers you have .ill always eat there thanks to them

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G.W.Benton - 9 d 3 h ago

0

After seeing the latest post on Facebook about the way you treat nurses. I have deleted your app from my phone and will no longer order from your company. There are other pizza shops that will deliver.

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Anonymous - 10 d 12 h ago

0

You advertise your large 2 topping pizzas for 5.99 but never tell people they have to ask foe that price. They shouldn't have ro ask if its advertised that way thats what it should be. You guys r a rip off!!!

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Dont call dominos - 9 d 16 h ago

They lied to me again, they pretended. Will never even call Dominos again

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Anonymous - 9 d 16 h ago

So what are are you saying they lied said there on the way and im waiting outside so they see me for 2 hours arguing with your operator that keeps telling me that they just came by then I got hung up on again when I talked to the GM.

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