Information, reviews and public commentary for US companies

 

Domino's Pizza, Inc.

Rating
0.59322
Web
http://www.dominos.com
Address
30 Frank Lloyd Wright Dr.
Ann Arbor, MI
48106
Contact
J. Patrick Doyle
Role
President CEO and Director
Phone
(734) 930-3030
Employees
10,000
Twitter IDs
@dominos
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Anonymous - 1 h 19 m ago

I live in Bend, OR and you still have a problem with your delivery drivers talking or texting while they are driving their vehicle with your sign on top. How many times do I need to complain about this before you and your Franchisee does something? I have just called the store on 235 SE Yew Ln Bend, OR 97702 informing them of their driver and informing them that I will be filing a complaint, again. Thank you, Gene Thrasher

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Make yourselves better!!!! It's easy! Training classes pay off well! - 1 d 23 h ago

0

ALSO - their CEO has his number listed which is the same number as the "customer service line" which anyone can seem to never reach at peak hours cuz they NEED the weekend off for their family and meetings that should take a couple hours, and nights off when their "fans" need to say things the most... "leave me a voicemail and I'll get back to you in a week or so...when its convenient. I gotta listen to my bosses and cry for a couple days and I wanted to go to Mexico and I'll cry if o have to catch the second flight. I say so hard st my desk wondering how much more crap I can throw on a pizza crust so i don't get fired...maybe just throw the boss s prime rib or 100 pounds worth. BONUS AND RAISE!!! Done with this place. Frozen pizzas are way easier and rather spend the gas money instead of a delivery fee

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Kevin that spends 300$ a month with u. - 1 d 1 h ago

U suk and ur it blows. And u hide ur numbers and contacts .

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NowADominosHater - 1 d ago

0

Should be absolutely NO reason for being close at a certain time...6 o'clock central time!? Don't know if your realize that it's your busiest time of the day after 6!!!??? You corporate people are more concerned about YOUR time than the customers that give you your paycheck. Dominos ran every pizza place out of business on the last 5 years because you made money. So "screw it! We're doing just fine as a monopoly!?" Well there's people traveling a half hour to get pizza that is just as fresh, hot and with some friendly people that don't say 'fuck that, they're a block past out delivery service'. Eat your EGO and stop refusing MONEY - including your EPMLOYEES' TIPS! You applied for the job so give a crap more and you might get a raise. Your boss knows about this and I'm sure he will laugh along side you but when HIS boss finds out, you're gonn cry for having to work harder. Disgusting! Customer interaction and customer service is why you're working there. I swear that said it on your application. Telling someone to 'fuck off, fuck that' means you should be working at McDonalds that actually DO SERVE CUSTOMERS THAT GIVE THEM MONEY TO PAY THEIR RENT AND RAISE THEIR KIDS and NOT wan to get off work so they can kick it with their boys. CUSTOMER SERVICE. CUSTOMER SERVICE. CUSTOMER SERVICE. QUIT if you don't like that job. GO OUT OF YOUR WAY TO GET MORE SERVICE SO YOUR EMPLOYEES CAN LIVE THE AMERICAN DREAM TOO. DONE

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Same dominos hater - still wish I could give a negative 10 rating - 1 d 10 m ago

0

Hahaha!!! I've been looking for 3 hours and now I give up. Like their service. I thought banks sucked but they have fraud and loans and money out the pooper...dominos can't even deliver a pizza. Wowwww...

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Applicant - 1 d ago

0

Updated my resume on Indeed.com and got a phone call from Shane R. (303) 373-3274. Asked me to explain my employment history, which I did, then asked if I wanted to take a test at 8am the next day. Explained that I am currently employed, need time to coordinate, and asked if he had anything on the weekend. "I work on Saturdays but don't want to proctor an exam guy, c'mon." So I was going to ask for Friday and he hung up on me. I called back, asked him why he hung up on me, and he said, "I don't have time for this, don't call me back," and hung up on me again. I called back and he said, "that's right, call me back even though I said not too," and hung up on me again. I took my address off of my resume on Indeed for fear of my safety. This is your HR?

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Charlie E. - 1 d ago

0

Why do you have a .5 star rating? Why did I sign up tonight on line for the online system to be down and forced me to call the store? Why did the lady on the phone tell me that calling vs. online that I would not get the points I deserve? Why did I ask them to fix it and they stated they could not? Who is taking care of your customers? Why did the online system go down?

Business 101 -- take care of your customers or someone else will. Easy to see why Dominos has lost so many customers over the past few years. I feel you have lost your way which is sad. Maybe changes need to be made and not promised where those fall short. Step up or step out of the way..

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Connie H - 1 d 6 h ago

0

Most unprofessional, rude cashier customer service.1717 Sudderth Dr, Ruidoso, NM 88345 Stre #6514 . My family and i drove in from out of town 6/25/17 to relax so, we decided to order pizza for delivery to our hotel..I called and i talk to get the stupidest/rudest/bitchiest cashier(Amanda) i have ever spoke to ordering pizza. 1st of all she didnt even know the menu when i asked her (must of been new).. We seen some specials online which i asked about and she said that her screen did not show the specials with the worst attitude ever...At that point i said i would call back considering that maybe someone else would help if i called back since clearly someone had a stick up her ass..We than decided to place the order and pay online as well so, we wouldn't bother that snobby ass. We placed the order and 40 min passed and no delivery had been made. We than called and of course we speak to the same bitch around 5:10pm..I than asked her that we placed for delivery and she said it saids carry out here, So are you gonna pick it up or not???? with a stupid tone...I told her that i was just asking her a question for her to talk to me in that tone...I than asked her for her name and she hung up. I called back rt away and Josh answered and explained to him what happened and he said who was it? I wanted to know the same but she hung up...They still made me pick up my order and of course this bitch wasn't there. They also forgot to add some xtras stuff i pd for..When i arrived I asked some dark cashier to speak to the manager and she just pointed to him. She didn't even open her mouth to even say hello or give me 1 sec at least.. I than spoke to Andy the manager which he was the only nice person there but unfortunately he did not know who cashier was so my problem was not solved. This has yet to be the worst customer service ever....It is clear that some of these people dont like there job and obviously need to go back to training..but to take it out on someone who just purchased $50 is nooo way to talk to anyone..I will never purchase from Dominos ever again!!!

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Amy - 1 d 11 h ago

0

STORE #6600

6741 Airline Dr

Houston, TX 77076

I will never order from Domino's again because of this store. The most horrible customer service and this is the second time that it has happened. I ordered from this store a couple of months ago. It took two hours and a lot of yelling to get my pizza. While standing in my kitchen talking on the phone with the manager the delivery driver actually pulled into my driveway never got out of their car and left. The manager was so very rude told me that there was nothing that he could do he would just send her back when she got back to the store. His excuse was that they were short on drivers and had a lot of deliveries. He also told me that I should never trust the tracker because it is never correct. Finally that night I got him to refund me my money after two hours of waiting and way to much stress over pizza. Well this Saturday my husband talked me into giving them another chance. I did we ordered at 8:55p.m. at 9:50 the pizza was still not there so I called the store. I got the same exact story that I got two months ago short on drivers to many deliveries and don't trust the tracker it is never correct. Also it was the same exact delivery driver from the last time. I was on the phone with the store for 30 min talking to a manager. She offered me a free medium pizza next time I ordered. I asked her if she would order from a place that still has the same problems after two months and I am getting the exact same story that I got at that time. She told me know. I told her that I wanted at least half of my money refunded. She put me on hold and came back and said the manager above her said no. That he would but then no pizza so that would equal no dinner. They said the driver would be at my house in 10 min. It was after 10:30 when my cold nasty pizza finally arrived. I will go to any and every place I can to write this review. Domino's is horrible customer service. I would rather starve to death than ever order from them or this store again. Pizza hut will forever get my business. They were late one time and I did not even have to complain they did everything to make it right without me even have to be a bit stressed.

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Shaun wigfall - 1 d 12 h ago

0

Im really concernd about the Customer service at Store # 4361 located off 500 north henry st alexandria, as i customer i never want to eat there again

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Lucy - 2 d 10 m ago

0

I placed an order at 10:45 it is now 12:28 im still waiting on my order. I called the store in new castle delaware at 12 to see whats going on with my order. A female tells me that the driver is out. I called at 12:15. A manager then tells me that a driver came out and no one answered the door. That is impossible. Every time we hear a car we opened the door to check. Now when i do get my food im sure its going to be cold. I will update.

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Ros Alv - 2 d ago

1

I had the worst experience ever at the store located at 1400 Ponce de Leon blvd, coral gables, fl 33134. I placed the order and after 1. 45 hours, tried to call the store and no one took the phone. I decided to go to the store and the customer service was awful, the manager was screaming to the employees, I was nervous there. Well, I explained that I want to wait for the pizza there, since they did not have or know the delivery waiting time, after waiting for more than 1 hour, I asked again for my order and the customer services came with an empty box and said that my order disappeared and I should wait for an additional hour. I decided to cancel the order and return home with my son. I think you as a corporate should pay attention to the reviews of this store. Also, in the same period, the were some cancellations for the delay an bad service. Please check orders 8.30 pm to 10.30 pm 06/25/2017.

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Still waiting****** - 2 d ago

0

#No Dominos....they fell off.... very unsatisfied with the way they're making pizza at 500 Mcbride Ave. Woodland Park NJ plus I paid for a couple of MARINARA sauce plenty of times... still waiting for it. They getting people for there money in wrong ways smh...

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Christa Pankowsky, USAF, Retired - 2 d ago

0

Your store on SW 45th, & Penn in OKC. Is absolutely horrible. We at the VFW, are regular customers. They never answer the phone for over 20 minutes or more. The manager is very rude. This is the 2nd time I have notified you of this terrible service. And she probably spits on our pizza. If you don't want our business, we can go elsewhere. There is a Pizza Hut right down the street. If your Veterans don't matter to your corporation let us know.

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Julie Brown - 3 d ago

1

I have Celiac so whenever I order pizza I order the Gluten free. I think it is unfair when I have earned the points for a Free Pizza they make it so that is not an option. Seems the free pizza should be the same as what is always ordered.

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Anonymous - 3 d 6 h ago

0

Allen

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Debra Sirles - 4 d 3 h ago

0

I live in Pembroke N.C went and order pizza from dominoes when i received them. I got 2 that went through a train wreck before it came to me. I was so up set. They didn't say im sorry or anything. I will never order from dominoes again. They have lost my business.

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Martin C. - 4 d 6 h ago

0

I just had one of the worst Pizzas ever. Dominos hand tossed cheese and pepperoni.

Asked for well done crispy. Here is what I got.

Pizza was nearly as thin as the paper plate I served my guests.

Thin and wimpy

Greasy bottom with lines from the wire rack it was cooked on.

Sauce had a terrible flavor ( I think from the grease )

So tossed out the hand tossed Dominos and ordered a local Salvatores pizza.

Never again will I order Dominos and No I do not want a free one.

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Aunne emery - 4 d 19 h ago

0

I ordered two pastas at 11:15 before my husband gets home from work and they didn't show up till 1:10 and when I open them they half empty called an ask for refund that's not right how you tree people who are loyal to you guys and spend their money with only you my house is only 2 blocks away it shouldn't take that long for pasta to come

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Antonio - 5 d 22 h ago

0

I ordered my pizza online last night had no issues I order my pizza tonight at 1128 and what the hell still no food at 1240 am I call up the the boy say oh the driver foegot it I asked how it already been a hour . he say well your food it still warm I said how is that helping me . I paid with my card so I couldn't cancel my order so now I go above and beyond to get some sort of compensation because I spend alot of money

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Antonio - 5 d 22 h ago

0

The location I speaking about now at 1245am is 2147 44th ave north Minneapolis Mn 55412

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Anonymous - 5 d ago

So I call back now at 1259am they picked up and hung up the first time I call back again a he say he on his way when I say he was here in 10 minutes literally food cold as it can be

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Jose Silva - 9 d 42 m ago

0

About 4 months ago i order a pizza to be deliver and the staff told me it would take up 2 hrs to deliver my pizza. Has happen to others as well. Plus they always have a bad attitude the dominos pizza im talking is in "Tyler Tx on Gentry st" after several bad experiences here i stop ordering here! I send an email to corp. And never got a response . Now i get my pizza from papa john, Brunos pizza and Sam's Club "WAY BETTER COSTUMER SERVICE "

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Joe Leigh - 5 d 7 h ago

1

thx papa John it is

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Joe Leigh - 5 d 7 h ago

0

Had a heart attack and home slone, so I decided to.order a pizza. Driver says come downstairs and get your pizza. I tell him I just got out of hospital that's why I did delivery.

He said he doesn't want to leave his car and I'm like then they should have sent another driver if you didn't want to go to people's doors. It's 1p and I'm downtown Oakland. what is he afraid of. with my building having security that can see the street .

it's people.eating in the cafe and seniors playing bingo in the lobby.

why does Dominos continue to hire drivers like these. they don't understand delivery..WTF and I can't get my money back and I never got my free pizza in February when they fucked up.

I need a pizza hut by my house real quick... #NoDominos

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