Information, reviews and public commentary for US companies

 

Domino's Pizza, Inc.

Rating
0.719468
Web
http://www.dominos.com
Address
30 Frank Lloyd Wright Dr.
Ann Arbor, MI
48106
Contact
J. Patrick Doyle
Role
President CEO and Director
Phone
(734) 930-3030
Employees
10,000
Twitter IDs
@dominos
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Anonymous - 1 d ago

1

I ordered for delivery and had to call back twice and then did not get the product and ended up telling the staff at the Havre, Mt store I was fed up by having to wait two hours, I then canceled the order and informed them that they have lost my business!!!!!

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Shonnie Colando - 1 d 6 h ago

0

I WAS HACKED

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Don't use the App - 1 d 12 h ago

1

Please be aware. My account was hack and my credit card information was stolen. I live in Florida and someone ordered Dominos using my credit card information in Philadelphia. Report it to Domino's. I cancelled my account. Don't trust your Domino's app. Internet security is trash.

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Bob - 2 d 10 h ago

0

Wow dominoes, your ads reek of desperation. It's obvious you guys are struggling. You should just quietly bow out and be done with it rather than keep dragging this on. It's embarrassing.

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Phillip Clements - 2 d 17 h ago

0

I'm an American, living in Cambodia. I love Dominoes, so I was very excited to see it here. However, when I order it here, they barely put any toppings. Not even the standard amount. I can see the crust clearly beneath the toppings. Plus, it's incredibly overpriced and under sized. I ordered a medium pizza and it cost my $25 dollars with a 1.5 liter of coke. I think if they have your logo and name, then they should be required to

operate at the same standards.

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Anonymous - 3 d ago

0

Dominos has become horrible. The falcon dominos off of meridian road is awful. They always forget my sauces and the last 3 orders have not had the seasoning on the pasta bread bowls. How hard is it to do your job correctly? I've worked in fast food and it's not that hard. Dominos is awful and I won't be going there again.

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NeverAgain! - 3 d 5 h ago

0

Worst experience ever! Niagara Falls Blvd. Buffalo NY location is awful!! Couldn't follow simple instructions. Took 1:15 to get here after being told by tracker it was on its way after 30 min. All food was cold I had to heat it up in the oven. This location has never done a good job! This was the last straw! I'll never eat at Dominos again!! Sad it's my kids favorite place

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Matthew Freeman - 3 d 6 h ago

5

Called in an order for a pizza,sandwich,wings and cheese bread and they forgot my pizza. Somehow it was left off the order, a honest mistake could've happened to anyone. It was the corrective action that took place next that impressed me most. Without question my pizza order was retaken and delivered straight away. Way to go Dominos, outstanding customer service in Clayton N.C.

Hwy W, 10441 US-70 BUS, Clayton, NC 27520

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Your highness - 3 d 9 h ago

0

The worst experience from the Arlington Road location on Arlington Road. The manager Keith was an absolute creep regarding my issues with my order. I will never order again.

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Anonymous - 4 d 5 h ago

Worst experience ever. Didn't fill my order. Said they never received all my order. Dominos will never get my business again.

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Anonymous - 4 d 12 h ago

It is bad Domino's Pizza in royse City rowlett everywhere does not Carrie prom is on cheese and crushed peppers if I would have known that I would have went to Pizza hut or pizza inn need a response on this ASAP

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Kevin - 5 d 13 m ago

1

I'm extremely upset with my local dominos, I order all the time as I work 2nd shift. They messed up my oder last time so I was owed a free pie which I got. I ordered,as usual, on the app. I wanted to add to my order. They kept hanging up on me after waiting on hold listening to the dominos app. 7 times I was told I was disconnected. I'm sorry for complaining as I order Ll the time but last time my order was messed up the guy on the phone laughed Nd said sorry. I let that go. Now since my number is saved, they kept picking up and hani g uo while trying to add to my order ..maybe it's time I stop eatting dominos. Hopefully they dont mess with my food . Very unprofessional and I'm very disappointed.

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WEEPER - 5 d 7 s ago

0

hi we wanted to have a good movie and watch tv and eat pizza. we orderd takeout 3 item large and went to pick it up and got it home ate 3 bites total and it was all bread. only small teeny pieces of HAMBURGER on it. we both decided this wasn't correct so we took all the pieces back in FRONT OF THE CAMERA and I asked for the MGR and this guy claimed to be MGR looked at the pizza and said he would redo it. I stated I now wanted a extravaganza because we had to STOP OUR MEAL AND DRIVE TO DOMINOES. again

the MGR STATED he wasn't giving me a 17.99 pizza when I bought a 9 dollar pizza. so I said well I want it done all over and done with the correct amount of meat and onions and bell peppers. he said ITS PORTIONED.

so he makes another one and ITS THE SAME AS THE LAST ONE.. so we say ok we don't want that we want a sausage so he makes a sausage and it was the same as hamburger bt with pieces 4 times larger of meat. still some slices had ONE piece of meat each.

oh I forgot/ when id bring the pizza in the MGR stated that maybe I want to pay MORE for more portion. I said no don't try me like that. then he said YOU DONT HAVE TO HAVE AN ATTITUDE. I SAID I DONT HAVE AN ATTITUDE I WANT A REAL PIZZA.

ANYWAYS WHEN THEY MADE THE 2RD PIZZA I LOOKED AT IT AND IT WAS A BARELY CHEESED BARELY VEGGIES MICRO PIECES. so I gave up. I knew I was running into a blank space. no more talking to him. and the employees were all gathered up at my pizza while it was being cut, looking and peering and peeking over the table thing at us like they were up to no good. we were in the this evening at around 7pm

the employees were wearing earrings no gloves and no hairnets and there was lots of full wingsauce bottle unfridged not onice under a table. sitting there. I don't think this guy was MGR but if he is we don't believe he is dominos material even though dominos thinks so. the store was ARANSAS PASS, TEXAS

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weeper - 5 d ago

0

hi we wanted to have a good movie and watch tv and eat pizza. we orderd takeout 3 item large and went to pick it up and got it home ate 3 bites total and it was all bread. only small teeny pieces of HAMBURGER on it. we both decided this wasn't correct so we took all the pieces back in FRONT OF THE CAMERA and I asked for the MGR and this guy claimed to be MGR looked at the pizza and said he would redo it. I stated I now wanted a extravaganza because we had to STOP OUR MEAL AND DRIVE TO DOMINOES. again

the MGR STATED he wasn't giving me a 17.99 pizza when I bought a 9 dollar pizza. so I said well I want it done all over and done with the correct amount of meat and onions and bell peppers. he said ITS PORTIONED.

so he makes another one and ITS THE SAME AS THE LAST ONE.. so we say ok we don't want that we want a sausage so he makes a sausage and it was the same as hamburger bt with pieces 4 times larger of meat. still some slices had ONE piece of meat each.

oh I forgot/ when id bring the pizza in the MGR stated that maybe I want to pay MORE for more portion. I said no don't try me like that. then he said YOU DONT HAVE TO HAVE AN ATTITUDE. I SAID I DONT HAVE AN ATTITUDE I WANT A REAL PIZZA.

ANYWAYS WHEN THEY MADE THE 2RD PIZZA I LOOKED AT IT AND IT WAS A BARELY CHEESED BARELY VEGGIES MICRO PIECES. so I gave up. I knew I was running into a blank space. no more talking to him. and the employees were all gathered up at my pizza while it was being cut, looking and peering and peeking over the table thing at us like they were up to no good. we were in the this evening at around 7pm

the employees were wearing earrings no gloves and no hairnets and there was lots of full wingsauce bottle unfridged not onice under a table. sitting there. I don't think this guy was MGR but if he is we don't believe he is dominos material even though dominos thinks so.

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Bryan - 5 d 5 h ago

You have an employee from Maryland with this number (hidden) that's threatening to use our credit card from the dominos app to buy clothes. Fix this now

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Anonymous - 10 d 10 h ago

0

Dear Sir/ma'am,

I would like to inform you that I have ordered pizza at 10:38pm today and I got it at 11:24pm almost one hour, your company give the 100% gaurantee that pizza will reach at you door within 30mins, I had not cooked food at my home feeling so hungry, this is my mistake that I have ordered pizza from dominos, and when I told the delivery person(Rahul) of dominos Devli branch he asked store reporting manager (Ravi) he told that it is okay you can cancel we won't be able to give you pizza. I had got the feed back msg before the pizza reached I have written in that feedback also. My pizza order no is 421. This worst experience and service I got in my life.

Thanks

Regards

Jatin Roy

(hidden)

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Are you dumb? - 10 d 8 h ago

They canceled that promotion in the 90s after a lawsuit stating the company was "encouraging unsafe driving." There is no 30-minute guarantee.

https://www.nytimes.com/1993/12/22/business/domino-s-ends-fast-pizza-pledge-after-big-award-to-crash-victim.html

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Keith A Weber - 10 d ago

1

Hi iam failing a complaints about one of your diver that work at 610 compass rd baltimore md 21220 she come to my house to drip off my food and you can tell she been drinking alcoholi and when i called the store i ask the gril that pick up the phone whats the driver name that come to my house and told her why and they gave me her name and the driver name is mandi criss this is not the frist time she come to my house smalling like alcoholic so something need to be done she should not be working for dominos as a driver so my next step is emailing better business bureau so something can be down

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A - 5 d 8 h ago

5

Keith A- Work on your grammar and sentence structure Sir it's bad. Your English is not understandable. Please and thank you.

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JAWVAD - 5 d 18 h ago

3

Please get Domino's to deliver in CR AVENUE LOCALITY KOLKATA , INDIA. Very bad. They never deliver here even though there's a huge Demand for dominos.

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Swarnjeet dagar - 6 d 11 h ago

0

Becoming the worse company ever..ordered 15may 2019 today and they didn't deliver my pizza today.. I called to customers care they had told me we were sorry your pizza would be deliver very soon.but I didn't get my pizza and one more thing i saw on my Dominos app its showing delivered.everybody is irresponsible its my second time 4days when I got this kind of response .. THIS IS SAD AND VERY UNPROFESSIONAL.... Please stop your business and go back to ur Country... Is there any rating in -

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Becoming the worse company ever..ordered 15may 2019 today and they didn't deliver my pizza today.. I called to customers care they had told me we were sorry your pizza would be deliver very soon.but I didn't get my pizza and one more thing i saw on my Dominos app its showing delivered.everybody is irresponsible its my second time 4days when I got this kind of response .. THIS IS SAD AND VERY UNPROFESSIONAL.... Please stop your business and go back... - 6 d 11 h ago

Becoming the worse company ever..ordered 15may 2019 today and they didn't deliver my pizza today.. I called to customers care they had told me we were sorry your pizza would be deliver very soon.but I didn't get my pizza and one more thing i saw on my Dominos app its showing delivered.everybody is irresponsible its my second time 4days when I got this kind of response .. THIS IS SAD AND VERY UNPROFESSIONAL.... Please stop your business and go back...

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Shay - 6 d 12 h ago

0

Becoming the worse company ever..ordered 4/7/19 and it took over 2 hours to get it ordered today at 11:40am on my lunch check the tracker it was done at 12:15 and still haven't got it called the store and they said oh it's sitting right WHY IS IT SITTING THERE AND AT MY JOB SO ITS BE READY OVER 45 AND STILL HAVEN'T BE DELIVERED TO THIS IS SAD AND VERY UNPROFESSIONAL

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Angry Grandma - 6 d 12 h ago

0

I had the worst customer experience with my local Dominos. 3207 Forest Brook Rd, Lynchburg, VA 24501. When the pizza arrived my 6 and 10 year old grandsons were excited. Anyone who has boys knows they never stop eating. This thin crust pizza had almost NO sauce. You could see hints of tomato, it was so dry the boys refused to eat it. When I called to complain the first thing they did was put me on a 5+ minute hold. When the manager answered during the entire conversation he never offered an apology for our dissatisfaction. He kept saying "that's just how thin pizza is". He acted like I was wrong. He was rude and very unprofessional. I lead a customer service team for 20 years I know what customer service is. We gave been waiting an hour for the replacement and it has yet to arrive. Never will we use Dominos again. This location closed due to bad service before looks like they need additional training again.

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Jerryu - 7 d ago

Can anyone tell me why the Dominoes in Temuco, Chile closed?

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