Information, reviews and public commentary for US companies

 

Domino's Pizza, Inc.

Rating
0.691649
Web
http://www.dominos.com
Address
30 Frank Lloyd Wright Dr.
Ann Arbor, MI
48106
Contact
J. Patrick Doyle
Role
President CEO and Director
Phone
(734) 930-3030
Employees
10,000
Twitter IDs
@dominos
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Winny - 8 h ago

0

Well first of all I'm not just a customer i am an employee that works at dominos and out of all the Restaurants I've ever worked at dominos is the worst at least the location i was working at the general manager is the most irresponsible person I've ever met he doesn't care about the company or the customers as long as he has his salary he's fine with what ever gos on first of all nothing has labels or expectation stickers on them he never washes his hands and is always ruining all over the place touching everything he throws things around suck as customers pizzas then has to remake it making their waiting time longer he throws temper tantrums at almost 40 years old plays around like he's at a play ground his answer to everything is to give away free stuff every time he hangs up on customers that have asked to speak with a manager or he just leaves them on hold till they get tired and hang up themselves he's disrespectful to the employees and customers talking about them while they're in the store doesn't post the schedule till the very last minute some people leave work not knowing if they even work the next day and the list goes on this is not someone who should be running a store and I quit today specifically because of his behavior so did another girl a week before the store is 6904 in Arlington Tx comment if you agree he needs to be removed from the company

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Anonymous - 10 h ago

Has anyone with your company or advitisors ever heard ( don't run with scissors) .

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Shirley Robinson - 11 h 17 m ago

0

I called Dominos near me. I was told they deliver to my area. Called another near no we don't deliver either every time i call. I guess they hear my voice NO. So i ordered online 50% off coupon. They sent Mr the wrong order. Spoke to mgr which was theperson dai they d i d nt delivery to me. Said it's a flinch in the computer for orders asked for more food or to be taken off my card. The mgr got smart and hung up. This needs to be brought to corporate attention i can't find Corp number address. It wrong just to take ppl money and talk mess. I need to talk to Corp or I'm going further.

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NP - 11 h 31 m ago

Ordered our pizza online at Pioneer location in Puyallup, WA. It came on time but it was not the same quality that we normally order at this location. I called them. The person who received my call said that he couldn't do anything as they were very busy because it was the last day for half off deal. I requested to talk to the manager at the location. Upon addressing my concern to this manager, she gave me the same excuse. So I asked her," With half off deal, do we expect half the quality with your pizza"? Without hesitation, she replied, "Yes"!! So I said, "Well, I'll have to check with your corporate office if this is true". She replied to that,"yes, you call whoever you want". And then she hung up! Well... I got my answer and I decided not to get pizza from Dominos EVER!

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Rachel - 13 h 33 m ago

0

Dominos Pizza 10109 Lewis & Clark. Placed an order didn't receive. They cancelled it because the driver claimed he came twice which isn't true. I've been waiting for my refund for a week. They ate the 40-piece chicken wings I ordered and kept my money.I paid for their lunch.Them CROOKS.

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Lacey H, - 13 h 40 m ago

1

Hello, Friday 7/13/18 our office was busy and short staffed so we decided to order pizza to help with lunch timing. I ordered the pizza online with the delivery time of 11:15. At 11:32 I called and asked for an update as the tracker stated the driver's name had left at 11:00, which 15 minutes is more than enough time to make it to our destination. I was told that someone else had ordered before we did and the same driver was going to both deliveries followed by " unfortunately, it is on the opposite side of town" I said well, there was an area where your website asks delivery time and I selected 11:15, I didn't know that was a suggested time. At 12:00 our pizza was delivered. This put the entire staff in a lunch bind!

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Anonymous - 14 h 59 m ago

0

These comments from management I have no doubt its Domino's employees. I called Corporate and the lady that answered sounds like the one who replies to these comments.

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Doyle - 14 h 15 m ago

0

Domino's is going down! And it's all because of the people running it. I can tell they have no business ethics. They need to take a "Customer Service Class" since they do not know how to handle customer satisfaction.

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Anonymous - 4 d 7 h ago

Dominos you have some of the worst employees i ordered a pizza half and half they messed up my order it was a pick up when i got home realized thats not what i ordered and called and spoke to some one when i got there the 2 young ladies at the registered didn't want to give me their names...so unprofessional...

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D.S. - 1 d 17 h ago

Next time look in the box before you take it home.

Management team

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Big Dawg - 17 h 12 m ago

5

Im too good to work a low level job, and soon, I will be incredibly successful. My intellectual prowess is ever molding; shifting and cacooning into an unstoppable locomotive of thought. I'm the captain of my own ship. No man can stop me. I will not be complained to that someone's "food is too cold" or "my food is burnt". No! That isn't the life that i am preparing for. No way, not me.

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Joe - 2 d 7 h ago

Went to Vancouver Washington location walked in never was greeted. Then I was ignored for 25 MINS THEN THEY SAID OH WE ARE SORRY AND THAT THEY DIDENT SEE ME EVEN KNOW THEY ALL LOOKED AT ME MULTIPLE TIMES. THEN TWO PEOPLE WALKED IN AFTER ME AND GOT HELPED RIGHT AWAY. THANKS TO THAT SHITTY SERVICE I WAONT BE COMING BACK EVER AGAIN.

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Walter H. - 1 d 17 h ago

It's OK crybaby, Next time learn how to spell.

We don't want you to hate us for not talking to you

Walter H. .

Manager

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Big Dawg - 1 d 3 h ago

5

Hey. It is understood by many that, despite the fact that many employees are poor at their jobs and, in some cases, as people, let it be known that complaining about any and all tones remarks, retorts, comments ,and acts are, by all means, nothing more than acts of visceral whining. Grow up, people. That's life. Your not always going to be satisfied with every service for many reasons. You are treated reasonably fairly; unfortunately, many try to exploit the lack of objective measure and, in doing so, capitalize on perceived rudeness, smugness, disrespect, and/or carelessness on the part of the employee(s). Customers know of no better ploys aside from making employees look like crap for certain benefits. (Free food, drink, service,

etc.). Anyway, I digress. My main point is that, if you don't like a certain service, leave it to those who do; in the case in which you come across a decently good employee, don't play him with your victim card. Cheers

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Bing Dawg - 17 h 17 m ago

5

Because I'll tell you what... IT'S GOING TO TAKE A LOT MORE THAN "he was mean to me" TO GET THIS DOG FIRED.

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NW San Antonio - 17 h 48 m ago

The last two times I placed an online order I specified the delivery time for later and both times my order was not just 10-15 minutes late but 30 minutes late! I called the location and neither time did the manager seem to be the least bit concerned. The reply was "we are very busy" and "we have other orders coming popping up and we have to take care of them too". It's one thing to be a few minutes late but to arrive 30 minutes late and then when the delivery person opened his trunk to get the pizza container (black bag that keep your pizza warm) out he held hit like a tote bag...vertical...he didn't even try to hold the container level!! I asked him why my delivery was so late and he said "sorry". I guess Domino's doesn't care about our continued patronage as there is another phone call coming in behind my complaint. Pizza was warm and when I called about that it was like okay..thanks for letting us know. Guess I am going back to Pizza Hut!!

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Big Dawg - 17 h 20 m ago

5

Get over it ^

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richard stevens - 1 d 4 h ago

2

I ordered my pizza nyc 10019 and said it was delivered via tracker. I called they told me the driver hit delivered when he came in it would be there in 10. it was but I asked the driver he said no it was the store that made the mistake not him. I believe the driver. left my phone number to call me and explain nothing. I believe they are just trying to make sure there numbers stay correct.

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Anonymous - 1 d 4 h ago

Yes..they clock runs out befor they are even ready so that the numbers show that the delivers are taken out in time...when in fact its all about the numbers. The managers get monthly bonus that depend on the time the food gets out the store

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John doe - 1 d 4 h ago

Dominos allows employees that are married to both hold manager position, working inn the same store...this has caused problems cause there is no one to go to when one of these two do something wrong

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Kurt - 1 d 5 h ago

0

I live in Arvada Colorado and I ordered two pizzas at 6:50 pm on the night of 7/15/2018

It's 8:45 pm now.. and still no pizza. On line track says it's been done since 8:15pm and when I called the 64th and Sheridan Domino's the lady said it would still be 20 to 25 minutes before it would be delivered! She said it's because of the last nigh of a 50% off promotion and all she said was sorry! No! My pizza is cold and this is totally unacceptable to be over 2 hours for a local delivery? Hell no! This pizza chain sucks, 2 hours to deliver a pizza less than 6 blocks away from my house. 6361 Jay st arvada co. 80003 if you wanna check it yourself.. staff better next time for a promotion!! Don't make it my problem by making me wait because of your poor planning!!

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Carol Fink - 1 d 5 h ago

0

I had a pizza at Vancouver Washington and it was the worst I have ever had I am vary disappointed.

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Unhappy Customer - 1 d 5 h ago

0

I called the Trimble Road location n Mansfield Ohio and order a small pizza with like 6 toppings on it. Long story short when I receive my pizza today it was undone n cold to touch. So when I called back to get it replace the manager Larry told me he couldn't replace my pizza, and all he could do was put it back n the oven. That's not right. And I had to wait until Wednesday to get my pizza replaced. And if I came to the business he was going to call the police on me.

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John Doe - 1 d 12 h ago

0

FUCKING IDIOTS

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Don Bellinger little River SC - 2 d 5 h ago

0

This company obviously hires the handicap. Here the situation. I ordered 2'pizza at 8:00 Saturday night at 8:00 to be picked up at the store. I was told to wait 45 min for it to be done. I went on time to the store to get the pizza and was told it was out for delivery. What the hell??? So I paid the 23.00 dollars and left to go home to receive the pizza. Which of course never showed up. There s a complete moron working the front counter. It is now 10:00 pm and 0 Butkus Epps 0 pizza at my house..BTW my home is exactly on the next street and 3 min from home to store. I am a business man of 50 years experience so you can't tell me shit. I've seen it all. your organization,is the Worst..you should be embarrassed bye the stuff your people pull. Is there NO SUPERVISION??? Are your stores run by idiots .

I am still in business and can't imagine running a store like this but evidently either you don't care or also

incompetent to allow,this to,happen.

Good liuck in the future with this shoddy management.

Sincerely,

Don Bellinger

(hidden)

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T.S. - 1 d 17 h ago

Complaints, How dare you.

Go to Papa Johns at least he in not afraid to say what he wants.

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