The Aeverex Warranty service Drivetime uses is a scam. So far on my service the only thing covered was oil changes and brake pads. Electrical...not covered .....transmission linkage...not covered.....air conditioner leak....not covered. Another customer went in while i was talking to them and had to have a motor replaced....This is supposed to be covered but they broke it down so that there were so many uncovered parts that had to be taken off old motor and added to the new one that this still cost the customer over 1000$. They are a total scam and are just using this substandard warranty company to get people to buy from them. They will not tell you the coverage up front....the salesman told me Bumper to Bumper....that is so far from the truth that they should probably arrest him. After you buy the car they will give you the true coverage if you ask but will not answer any questions about coverage. They will make you talk to aeverex first and without a VIN number from the car you already purchased they also will not talk to you. They set it up this way so you wont know until you purchase. BUYER BEWARE
I was a customer of seven years with drive time in Orlando, Florida. At the beginning of this year I traded my car in towards another vehicle from them. I had the new car for a month I called on a Monday to tell them I would pay my payment on Friday when I got paid the
guy said he would have to talk to his supervisor and call me back. I told him it should not be a problem I been a loyal customer for 7 years and they have
worked with you before well I woke up Thursday morning and my car was gone. They took it then said I needed to pay over 1000 dollars to get it back. I then found out that the guy I spoke to on Monday never talked to anyone he just put the repo order on as soon as he hung up with me. I was furious. They said I could just give the car back and it would be like we never bought it. We got that in writing. I now have negative credit from DT for the car I have back and was told it would not affect anything. I also now have a collection/charge off for the car I traded in for the new car. DT lies and scams to make any bit of money possible they do not care about their customers. They are just an upgraded buy here pay here. Who do i contact and where do I go to get this situated on my credit it is messing up my life i can't get a house or a decent car because of their lies
I just brought a car from u anf refered about 3 people and I can"t get my 200.00 went to the store theres always a issue I will never send any body else. and other issue I will send
I did the same out here I. Houston,texas. I referred three people and each time I call I get the run around. I went to 45north location and I too am going to the BBB.
They r The worst in one months time we have gotten two cars with engine trouble and they r saying they won't honor the warranty on fixing them
I am not pleased with drivetime the inside of dashboard is messing up . The battery is u loose . I want my down payment back . It was not wealth it
I am a customer twice. The first time ok, but this last time not ok. I have a 2004 Pontiac Montana that needs new motor, new electrical panel in glove box that shorted out my doors that will not lock/unlock aoutomatically, my insides lights has a short in them, transmission problems, etc and have brought this up to drive time and refused to just put me in another vehicle cause this one is only worth $500 and repairs in the thousands. I am an extremely unhappy customer, you have messed up my credit and now I'm putting my life, my children's lives in danger driving a hazardous vehicle and you don't care but I bet you will with a lawsuit
All you all have done is lie lie lie!!! I cant get my down payment back and I had my vehicle less than 48 hrs and it broke down!!! I am very dissatisfied with the way things were handled!!! The lemon law in Tennessee states that if you have a vehicle less than 48 hrs. then you don't have to pay a restocking fee but you are still trying to charge m the $200 fee!!! I was under the 70 miles and I shouldn't have to pay anymore mileage!! I should receive my down payment back and I would never advise anyone to ever get a vehicle from you !!! You are a rip - off!!!!
I, Tormeka Smith, is not pleased with my service and business through Drivetime, which I am one of many un happy customers.
I purchased a 2006 Toyota Corolla from you in May of 2014 for 12,000 and found out last week the car has major body and frame damages prior to my purchase and is now only worth 3000. Please contact me to do dealer swap, return car to you and void contract or work this out without litigation. CC to Alabama Attorney Generals office and BBB. looking for response
It is so funny on here, the headquarters or there corporation., they do not respond, on a another website they respond, this is a load of bull. I have finished my complain to State of FL Attorney Generals office. https://www.trustpilot.com/review/www.drivetime.com THEY ACTUALLY RESPOND, BUT NOT HERE.
I am willing t help you get your complaint to the correct people, I made this email up for everyone to send a copy of what happen, just copy and paste what you wrote here, send it to Drivetimecomplaints@yahoo.com, I am so very upset, I am far from rich, I do not have 1k to throw away. If we get enough complaints then a lawyer can get involved for a class act law suite.
It is so funny on here, the headquarters or there corporation., they do not respond, on a another website they respond, this is a load of bull. I have finished my complain to State of FL Attorney Generals office.
This the worst experience ever ,drive time has taken all customer serves out of there stores...
Let me see first this is my 4 vehicle wit them. Never in my life have, I had to call 50 people on one car..
come on dive time what's really going on. You guys are really missing up. Now that you put all this different fees.
look this is crazy, We chose a 2007 sticker price 11,000 thousand dollars, now add all your fees to it annual percentage rate is
15.900,finace charge 8,296.01,amount finance 15,791.58,total of payments24,087.59,total sale price 1,000 which 26,087.59.this is
not cool you took advantage .. how can you take a 11,000 dollar car and add all this charges, come on you guys want even honor your 30 day warranty on the vehicle.!!!!I call customer service they tall me they can't help me, they tell me to go to drive time here so I go their, now
now the tell me to call aeverex, of there answer to me is take the car to amco ,amco said leave the car and they'll get to it. NOW you tell how,
I'm going to do that when this is our transportation. they told us at drive time that we could get a loner car from them...Now your tell me I have to pay a 50.00 copay for them to even look at it. NOW ,THEY TOLD US WE HAVE TO PAY FOR A RENT A CAR ,AND BASICALLY WE HAVE TO PAY OUT OF POCKET FOR A RENT CAR,AND YOU'LL PAY BACK WHEN EVER YOU GET READY..WOW I SO DISAPPOINTED IN ALL OF DRIVE TIME SERVICES.
Did they tell you if you were late, the car has GPS and they would make sure you rin safe place, stale the ignition as a warning?
To everyone that has bought a car from this Drive Time, and have been ripped off, this is the time for a class action law suit. I will be following through with my State of Florida General Attorney's office, BBB, I will contact local news channels, social medias, and a private lawyer as well as sail claim courts. I am not one to work hard for my money for a low life company to RIP me of, I will be damned. I can not even get the sales person to email me back, awful service and they took me and as I can see very many for a ride.
I have created a email address, please send me your complaint, narrow it down, leave what ever contact info you like, I am finding a lawyer that will represent us against them, lets see who wins, here is the email drivetimecomplaints@yahoo, send me all complaints and I will respond to you and keep you posted on a lawyer that will take this on. To Drive Time, this is my freedom of speech right, do not remove my post, I do have a copy.
I bought a car from you all in Feb 2014, I took a friend w/me and did a test drive on my vehicle, the dash liights kept coming on so I asked Woody the salesperson who told me dont worry about it the light will go out. . So I signed off on the vehicle check point list. A month after I bought the vehiicle the lights never went off like I was told and it rained and ceiling leaks and water gathers in the light and the celing is buckled. I bought the car and 2 months later I got a letter stating there was a recall on my vehicle that actually came out in 2013 and I never should have been sold this vehicle w/a recall on it but again I contacted Woody who stated oh well that came out after you bought the vehicle which is not correct that recall was almost a year prior to when I bouight the car. So I am paying almost 3000 more for the extended warranty, in 3 days my car shuts off in the middle of the street 3 times I take it to auto Zone and they say it the fuel injector, Throttle body unit which of course the insurance Im paying for each month doesnt cover. I am livid. I have had this vehicle for 8 months and all these issues and no one is willing to help me. So Im asking for coporate and they arent giving me corporates infomration so now I have to take legal matters.
I am an interested customer. I placed my application online with your company. I recieved very promt responses in regards to my online application. I spoke with 3 representatives about my potential purchase. I live almost an hour away from your Duluth, Ga. Location. I made sure everything was APPROVED before I headed down to the office. Giving the fact that my credit score, car information, and other information was given before the actual appointment was made, I expected everything to be a green light and was very excited about working with the company. I arrived at the Duluth location (after work) at 8 pm 10/11/14 to be in the office a total of 10-15 minutes! No one knew what was going on with my application! I was told, after being told more than once that Drive time would get me in a new car, that I was not able to be helped and was sent out the door. The manager there that night even gave me the name of a COMPETITOR and told me to go there becasue that's where she took her car to trade! I was very frustrated and upset after going through several conversations that gave me promise of help with a new vehicle. I also explained how important this decision was for my daughter and I to have the comfort of a warranty and better transportation. I've only heard great things about Drive time, until I walked into your doors that evening. As the corporate office I thought you should know about my experience and your employees setting a bad example and misleading your customers.
YOUR COMPANY HAS DONE NOTHING BUT LIE TO ME FOR THE LAST 5 MONTHS. DON'T WANT ANYMORE LIE NOW ATTORNEY HAS TO GET INVOLVED