Information, reviews and public commentary for US companies

 

Drivetime

Rating
0.034483
Address
1030 N Colorado St
Gilbert, AZ
85233-2239
County
Maricopa
Contact
Ray Fidel
Role
CEO
Phone
(480) 813-5200
Fax
(480) 632-3106
Annual Sales Est
$158,400,000
Employees
400
SIC Code
6141
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Ripped Off!! - 75 d ago

0

I will never, ever do business with drive time or aeverex again. AND, I will report to every complaint site out there. And they offer the friend referral service??!! I would never put my friends through what I have been through with this vehicle and all the repairs not covered

Haven't even had the car 3 months! Unbelievable!

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Carrie Conrad - 39 d 5 h ago

1

3 months...my trouble started in 5 days!

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Nikki - 4 h 48 m ago

0

They are selling vehicles that actually are lemons and all the vehicles key pad they keep. I got to pay 200-300 dollars for the key pad which I have engine immobilized on it

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November - 1 y ago

0

DRIVE TIME AND AVIEREX IS A TOTAL RIP OFF BUYERS BEWARE PLEASE

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MAD AS HELL - 1 y ago

0

Yes they are my daughter car has been sitting in the car shop for two days the car warranty company to fix the problem and it is clearly in the warranty contact now the mechanic has to take pictures which is STUPID AS HE'LL just fix the damage lemon DRIVE TIME Sold her she is a single mom works hard and jus got RIPPED OFF who ever reads this please RUN FAST FAST FROM THIS PLACE the should be arrested and put out of business and it should be a class action lawsuit against drive time YOU GUYS ARE A HOT MESS

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ms_aki - 86 d 2 h ago

0

I agree, Aeverex is the worst of them all.

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Ms. Kankakee - 1 y ago

0

Drivetime is the biggest rip off , so whoever you are do not get a car from them. I purchase a 2009 Dodge Avenger the car was for $15,000.00 plus the interest. But now this is what they are doing to me . I have paid them $18,000 or more and they are saying that I owe them $10,000 more ,you can't trade the car in until you are a month away for being able to trade it in, I brought this car in July 2013 and want be threw from paying it off until 7/2019. They are triple charging for these cars. SO PLEASE BEWARE OF DRIVETIME I WOULD NO REFER AN DOG TO THEM THEY ARE JUST A BUNCH OF CROOKS. They take advantage of people with bad credit. GETTING MY ATTORNEY INVOLVED, Good luck to all.

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Engine Blew after 30 Days - 282 d 6 h ago

0

I totally agree with you 100 percent !!!!!!!! They are crooks

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Sandra - 186 d ago

I had a similar situation. The car was about 10,000 and it's now about 30.000 to pay of. I also had problems with my van and I called the warranty company and they said they only cover if a engine light is on.

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ms_aki - 86 d 2 h ago

0

They are thieves and they will pay for selling the American people cars that do not last. I am sure it's just a matter of time before a Class Action Lawsuit brings DT down.

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Samantha - 185 d 16 h ago

0

Only had my car for 2 weeks and its making a horrible noise under the hood , antifreeze is leaking , belt broke and it started over heating. I need my down payment back and i will not be returning. Not to mention 15,000 turned into 30 ,000

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Johan - 223 d 8 h ago

0

I need an issue to be addressed about my current situation. About 4 months ago i took my car in to get fixed for power steering and rack amd pinion and service on the vehicle. They did all that. Payed 150 for that. Now 4 months down the line i look under my vehicle and the leak that they suppose to fix is there still. The alternator blew and tightend my belt on the vehicle and they fixed that now the car is having the same issue again after it was supposed to be fixed and that i told them about it. I dont have money to be forking out for repairs that should have been taken care of on my last two repairs. I enailed customer relations and no response. I am super unhappy about all this so please email me at (hidden) with something

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Mike - 282 d ago

0

Yes just purchased one tag said 14,266.82@19.977%+ total financed 20,336.69but have to pay back 35,003.51 that a lot of dam money something not right with that

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Annalisa. NC - 1 y 65 d ago

0

Recently was 2 months late. Was told to pay the late pays in full or car will be repoed. Ok I went to Walmart payment center and paid 848. 11 days later by car was repossessed. Drivetime claims they never got payment. Got my refund from Walmart. Paid $1148 at western union including 300 repo fee. Drivetime collected the money on WU end. But won't admit to having the money. A rep basically told me I probably paid another bill with that money and just using the receipt for my mortgage or something. And then instead of the 10 days originally offered to get my car back she said she would only give me 7 days. As of now western union has asked for a refund several days for a week. While Drivetime collected the payment within an hour they won't admit to the payment or even credit to my account.

They take advantage of People in need and make their lives worst.

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Linda g.Jones - 3 y ago

0

This the worst experience ever ,drive time has taken all customer serves out of there stores...

Let me see first this is my 4 vehicle wit them. Never in my life have, I had to call 50 people on one car..

come on dive time what's really going on. You guys are really missing up. Now that you put all this different fees.

look this is crazy, We chose a 2007 sticker price 11,000 thousand dollars, now add all your fees to it annual percentage rate is

15.900,finace charge 8,296.01,amount finance 15,791.58,total of payments24,087.59,total sale price 1,000 which 26,087.59.this is

not cool you took advantage .. how can you take a 11,000 dollar car and add all this charges, come on you guys want even honor your 30 day warranty on the vehicle.!!!!I call customer service they tall me they can't help me, they tell me to go to drive time here so I go their, now

now the tell me to call aeverex, of there answer to me is take the car to amco ,amco said leave the car and they'll get to it. NOW you tell how,

I'm going to do that when this is our transportation. they told us at drive time that we could get a loner car from them...Now your tell me I have to pay a 50.00 copay for them to even look at it. NOW ,THEY TOLD US WE HAVE TO PAY FOR A RENT A CAR ,AND BASICALLY WE HAVE TO PAY OUT OF POCKET FOR A RENT CAR,AND YOU'LL PAY BACK WHEN EVER YOU GET READY..WOW I SO DISAPPOINTED IN ALL OF DRIVE TIME SERVICES.

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vicago - 2 y 160 d ago

0

Did they tell you if you were late, the car has GPS and they would make sure you rin safe place, stale the ignition as a warning?

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von200 - 1 y 96 d ago

Yes i am aware im going thru that problem right now. I paid my payments never missed one and they disabled my vehicle. I called drivetime and aeverex so many times about this issue they kept feeding around the situation they did not cut my car back on and they keep saying theres nothing they can do so im thinking of a lawsuit im sueing them.

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Anger - 1 y 111 d ago

Drivetime needs to locked in a jail... Whoever owns it... It's okay to wanna make money but scamming people is not the way

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a pissed customer - 1 y 111 d ago

Drive time is the worst place ever if you buy a car from them mines as well... Sign your life away because they will take your money an run.. Every time you call all they say is how sorry they are but they can't help... I thought I had insurance through drivetime... Hold time my insurance just stopped no call no email no warning no nothing an I was making my payments each an everytime but no one said I had to call an split the payments up... drivetime suck

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Sue griffin - 1 y 115 d ago

0

I purchased a car 2008 Chrysler Sebring didn't get my first oil change yet was having problems all new rotors and timing chain gasket they told me it wasn't covered I went thru corporate they agreed to pay it but the I broke down again the car smelt like it was on fire ,engine light came on it bogged I'm on the highway getting towed no way to work late by 3 hrs gets to the shop it needs a coil pack,spark plugs,intake gasket and the condenser is going out.the mechanic tells me this should of been done 1yr ago this is not my fault or my problem they never serviced my car.also he gave me the fax cause drive time wouldn't,he said nothing has ever been done to this car.so now I have to deal with corporate office again I have no car I'm sick of all the lies one right after the other believe me if they don't make this car right I will not let grass grow under my feet

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SHAKINA - 1 y 138 d ago

0

I purchased a 2011 CHEVORLET MALIBU on august 28th 2015 from duluth georgia. I was told that the vehicle was NEVER IN ANY TYPE OF ACCIDENT and when i recently did another carfax it popped up that it was indeed in a accident. I was lied to about this vehicle and now I am paying double of what the car is even worth. I took the vehicle to get appraised and its only worth between $7000-$9000 and the asking price was $13,999......its not even worth it i have been given the run around since I've had this vehicle. Now when the vehicle gets paid off they will be receiving money for two vehicles which is $35,095.00 I will be trading this vehicle in for another one in a year. DRIVETIME IS A FUCKING SCAM

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SHAKINA - 1 y 138 d ago

0

I purchased a 2011 on august 28th 2015 from duluth georgia. I was told that the vehicle was NEVER IN ANY TYPE OF ACCIDENT and when i recently did another carfax it popped up that it was indeed in a accident. I was lied to about this vehicle and now I am paying double of what the car is even worth. I took the vehicle to get appraised and its only worth between $7000-$9000 and the asking price was $13,999......its not even worth it i have been given the run around since I've had this vehicle. Now when the vehicle gets paid off they will be receiving money for two vehicles which is $35,095.00 I will be trading this vehicle in for another one in a year. DRIVETIME IS A FUCKING SCAM

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danielj - 1 y 215 d ago

0

The Aeverex Warranty service Drivetime uses is a scam. So far on my service the only thing covered was oil changes and brake pads. Electrical...not covered .....transmission linkage...not covered.....air conditioner leak....not covered. Another customer went in while i was talking to them and had to have a motor replaced....This is supposed to be covered but they broke it down so that there were so many uncovered parts that had to be taken off old motor and added to the new one that this still cost the customer over 1000$. They are a total scam and are just using this substandard warranty company to get people to buy from them. They will not tell you the coverage up front....the salesman told me Bumper to Bumper....that is so far from the truth that they should probably arrest him. After you buy the car they will give you the true coverage if you ask but will not answer any questions about coverage. They will make you talk to aeverex first and without a VIN number from the car you already purchased they also will not talk to you. They set it up this way so you wont know until you purchase. BUYER BEWARE

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Angry loyal DT customer - 1 y 261 d ago

0

I was a customer of seven years with drive time in Orlando, Florida. At the beginning of this year I traded my car in towards another vehicle from them. I had the new car for a month I called on a Monday to tell them I would pay my payment on Friday when I got paid the

guy said he would have to talk to his supervisor and call me back. I told him it should not be a problem I been a loyal customer for 7 years and they have

worked with you before well I woke up Thursday morning and my car was gone. They took it then said I needed to pay over 1000 dollars to get it back. I then found out that the guy I spoke to on Monday never talked to anyone he just put the repo order on as soon as he hung up with me. I was furious. They said I could just give the car back and it would be like we never bought it. We got that in writing. I now have negative credit from DT for the car I have back and was told it would not affect anything. I also now have a collection/charge off for the car I traded in for the new car. DT lies and scams to make any bit of money possible they do not care about their customers. They are just an upgraded buy here pay here. Who do i contact and where do I go to get this situated on my credit it is messing up my life i can't get a house or a decent car because of their lies

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Anonymous - 2 y 281 d ago

I just brought a car from u anf refered about 3 people and I can"t get my 200.00 went to the store theres always a issue I will never send any body else. and other issue I will send

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Miss Robin - 1 y 301 d ago

0

I did the same out here I. Houston,texas. I referred three people and each time I call I get the run around. I went to 45north location and I too am going to the BBB.

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