Information, reviews and public commentary for US companies

 

Drivetime Automotive Group

Rating
1.35206
Address
4020 E Indian School Rd
Phoenix, AZ
85018-5220
County
Maricopa
Contact
Ray Fidel
Role
Chief Executive Officer
Phone
(602) 852-6600
Annual Sales Est
$434,360,000
Employees
2,000
SIC Code
6141
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Miguel - 8 d 8 h ago

0

These people are horrible and are selling vehicles that should not be on the road. 4 hours after driving it the whole cab filled with smoke and that's with my whole family in there, my baby girl and my 7 year old. I called them and gave me a hard time about it, the sales manages actually said it happens like it was nothing. Not a ride home or nothing. They were rude and the tow truck driver actually slipped and said I pick up their broken vehicles daily. Not sure but legal action is something I am considering.

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Anonymous - 18 d 5 h ago

Drive time took my $600.to hold a car until the next day it's been 4 days they said we have to wait on a check but we paid with cash they keep giving us the run around very unsatisfied the store on south Lindberg

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Annette - 16 d 11 h ago

0

Drive time put me in a vehicle that was 14,295 , with 700 down , now mind you I was quoted 500 down , now I leave the dealership and go home , it's been weighing heavy on me when they said if I want to do monthly payments I have to talk to Bridgecrest . Short story bridgecrest called welcoming me on my new purchased, I asked them if I could go monthly , the lady stated I would have to go back to dealership and do the paperwork all over again, Really , so now I discussed my payments which was 236 bi- weekly , now if I wanted to do monthly it would be 513 a month Really , so doing monthly payments is more , they tact on roughly about 60 dollars to do monthly .Also by time I pay this car off I would have paid them 35,000 dollars , that's like paying for 2 vehicles , which is crazy . Now I returned the vehicle March 4, I have as of yet to receive my money back because I paid in cash , I have to wait for a check in the mail , oh did I mention they keeping some of the money if you go over 300 miles , a dollar a mile . This store is located on Greystone boulevard in Columbia SC

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Jeff - 9 d 4 h ago

0

Very unsatisified customer conyers ga

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Jeff. Conyers - 9 d 4 h ago

0

A bad experience I would not recommend co I'll join class law suit we purchased a van in conyers took home and broke down on first day so took back and changed too another and now numerous problems with new one now outside the 5 days too 3 weeks and sucks put in shop got home and same issue. Went round and round with silver rock so here we go again. Will never buy again from drive time.

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regina mcmains L>R ark - 43 d 16 h ago

0

facts are facts we ALL marked the spot on the contract AS IS right?? so lets all be clear the only way we CAN GET THIS GUY IS WITH A CLASS ACTION SUIT no one on ones we must proove they are lemoning us on purpose like my 09 dodge ram has 05 head lamps in it? AND my ignition switch is failing already ..left back tire was bent before purchase etc etc etc so again CLASS ACTION COUNT THE MC MAINS IN

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Ana C. - 34 d 36 m ago

0

Everyone please contact me at (hidden). Let's also do a "petition" because if we get at least 100,000 signatures online, we can request an audience before congress about this company. I'm not an attorney yet but I am studying law, we will need good legal representation. There is power in numbers and a class action , would definitely get their attention quickly. We can shut this company down!

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Robert - 33 d 7 h ago

0

Where do I sign?

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Anonymous - 18 d 5 h ago

Where do i sign

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Anonymous - 18 d 5 h ago

I'm with you they ripped me off

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M.mcfall - 20 d 7 h ago

0

Drivetime is horrible I got this truck with 102xxx an now it has 126xxx tells you how much I have drive this truck I got to looking and I've had more problems with this truck then I should have for paying the money that I'm paying and really only putting 24,000 miles on this truck you can see where they took spray foam sprayed it in the rusted areas and put bond all over it and painted it there's also popsicle sticks in the back driver side where they also used it for stability to put Bondow on it and paint outside to cover up the rest of the truck has been all this running around is uncalled for from person to person I'm call the BBB an then some

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Anonymous - 26 d 14 h ago

0

I purchased a 2010 toyota rav 4 from drive time in Cleveland ohio. Back in September of 2016. Only had the vechile for 4 months before the inside of my car caught on fire. Due to a recall on it. I called drive time they. Said call my. .warrenty. Warrenty said call my insurance. My insurance said call Toyota giving me the run around. An no body to help me

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Rhonda CEPHUS aA PISSED OF CUSTOMER - 27 d ago

0

Bought a 2009 Acadia from drive time on 2/3/17. 2/19/19 the front head light came on. Called the warranty dept silver rock they gave me a list of mechanics to take the truck to so we took it to Pete here in Chicago Pete has come up with over $3000.00 dollars worth of problems on this truck from the head light to the engine to the trans brakes,muffular ,power steering fluid leaking back wheels are worn out anyway I take the truck back to drive time and they tell me I had 5 days to bring it back but the light didn't come on in the five days so why would I bring it back so now I'm fighting with drive time , silver rock who now wants Pete to take pictures of everything that's wrong before they fix it because according to silver rock per petes it's a bit to much so I left the truck with petes to take the pic so by the time I get off work tomorrow they should have a resolution to this problem either their going to fix it or give me my money back because I don't want to do business with them the even gave me a car fax saying that everything was good on the car and that was a lie oh did I mention I put $11000.00 down on this car I could have gotten a new car for this trash I've contacted channel 7 at (hidden) first I contacted chuck goudy channel 7 he messaged me back and told me who to contact I also filed a claim with BBB and they sent me a email yesterday with my claim # and now I have to wait to be contacted by corporate office from drive time they need to stop lying and selling bad cars and where did they get that car fax paper from I would have never signed for that if I had known

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Anonymous - 28 d 7 h ago

0

Worst company to purchase a car from. Horrible customet service. This company does not look out for its customers. I would never recommend this car company to anyone for any reason!

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Uneke Phillips - 45 d ago

1

Drive Time.... are you really here to help or overprice and pass vehicles you know you never checked or worked on? I got passes on everything. My vehicle was about $8,000, they charged me a retail price of $10,000. With a high APR. MY payments are so high I should be paying these payments on a brand new vehicle. So, explain to me.. How is that my tire pressure light came on 5 days after I purchased it. My CD-Rom doesn't work, my back window gets stuck sometimes, no note of that, my key gets stuck in the ignition, aux cord doesn't work. Took my vehicle to a mechanic the other day and he told me I have an oil leak. A bad one at that. My engine light or my oil light have yet to come on, which makes me think those do not work either. Called Silver Rock to start a claim and I received the rudest service from a woman named Tina. I just want to be put into a newer vehicle and have it checked out this time. Because this is ridiculous. I haven't even had my vehicle for 5 months and there's $3200 of damage on my car that may or may not get covered by Drive Time warranty. This was my first car ever purchased and I feel like I got ripped off...

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Anonymous - 33 d 7 h ago

Trust me you did I have an attorney working on an issue of them actually stealing a vehicle and money from me don't trust them

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Robert Eilers - 33 d 7 h ago

0

On feb 4th I had one of two vehicles from drivetime come up missing come to find out the company come by in the middle of the night and took the vehicle stating that it didn't have insurance on the vehicle which in reality it in fact was insured since we drove it of the lot and I have proof of it but drivetime took the vehicle and charged me 428.95 for something that should have never happened it's not my fault that the company lost or misplaced the paperwork I shouldn't have to pay for the companies mistake it all goes much much deeper but to cut straight to the point the vehicle was insured the whole time I have proof documentation all I've been asking for is what's rightfully mine (428.95) that was stolen from me I'd really like to settle this outside of the courts but am completely prepared to take this as far as I possibly can to get back what's rightfully mine I've already contacted my attorney as well as the attorney general I just want to resolve this matter and go our separate ways

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pissedoff - 49 d 4 h ago

0

lets all get together and start a class action lawsuit against this damn company, ive had my car for over a year and ive spent close to 4thousand in repairs.

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MCMAINS - 50 d 17 h ago

0

WE ALL NEED TO CLASS ACTION SUIT ON THIS GUY FAST AND IT TAKES A LAWYER AND A BUNCH OF PISSED OFF PEOPLE WIFE AND I WILL SIGN UP QUICKLY CLASS ACTION SUIT CLASS ACTION SUIT CLASS ACTION SUIT

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REGINA MCMAINS L.R ARK> - 52 d ago

0

well i see that i have been hornswaggled by a big ol lemon dealeri see now that all they do is purchase wrecked vehicles fix them up with CLOSE AS THEY CAN PARTS and charge you $30.000.00 for a 12000.00 vehicle today was changing out the head lights and it cost me 60.00 extra dollars because there are 2005 headlamps inside the ignition switch goes out and the back tire was warped when purchase cant feel a small warped tire unless you d0 70 miles an hr on the hwy needless to say again here we are just like everyone else WHO IS READY TO FILE A CLASS ACTION SUIT ???

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TheLemonLawyer - 135 d 11 h ago

Anyone interested in pursuing a lemon law claim against Drivetime in California may contact our firm at: (hidden)

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Gigi - 52 d 4 h ago

Do you have any contacts in Arkansas? WE're going through the same thing here.

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Nikita jones - 94 d 8 h ago

1

Everybody who goes to drivetime don't they sell you cars that the motor blows out within 10 month's and when you call them they bullshit you around don't want to give you another car but will try to fix the lemon they sell you cause they don't want to let you out your loan and trust and believe they will come repo but don't want to put you in something different they want you to pay for everything but do nothing PLEASE anyone don't leave its a trap ask my daughter 35 on time payments later and still don't have a working vechicle were adout to go pay row g or a rental cause it's before Xmas and my kid's won't have anything from Santa dam!!!!! drive time sucks don't buy a car from there THEY SELL CRAPY CARS DON'T BUY ONE EVEN IF YOU NEED IT IT'S A TRAP AND THE WARRANTY PEOPLE WILL TELL YOU IT'S NOT COVERED PROMISE DON'T BYE FROM THEM YOU WILL BE FUCKED!!!!!!!

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Anonymous - 82 d 13 h ago

Going through the same thing!

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Gigi - 52 d 4 h ago

Have you found a lawyer? Can they help? I want to see.

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