Information, reviews and public commentary for US companies

 

Drivetime Automotive Group

Rating
1.322344
Address
4020 E Indian School Rd
Phoenix, AZ
85018-5220
County
Maricopa
Contact
Ray Fidel
Role
Chief Executive Officer
Phone
(602) 852-6600
Annual Sales Est
$434,360,000
Employees
2,000
SIC Code
6141
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Champ - 2 d 6 h ago

0

My car was wrongfully repossessed due to my lender claiming I did not have insurance! The contract I signed clearly stated I MUST maintain insurance the duration of my ENTIRE lease and I have proof my vehicle has had insurance. The lender refuses to take responsibility of the repossession and states I'm responsible for $425 + storage fees for Drivetime/Bridgecrest wrongfully taking my vehicle. NOT to mention it's a total lemon! 1 week after signing the lease I had to pay $900 for a f*&^ing shock replacement. 16k for a 2007 Saturn. DO NOT F**K with this company unless you're willing to get f**ked!!!!!!

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regina mcmains L>R ark - 106 d 5 h ago

0

facts are facts we ALL marked the spot on the contract AS IS right?? so lets all be clear the only way we CAN GET THIS GUY IS WITH A CLASS ACTION SUIT no one on ones we must proove they are lemoning us on purpose like my 09 dodge ram has 05 head lamps in it? AND my ignition switch is failing already ..left back tire was bent before purchase etc etc etc so again CLASS ACTION COUNT THE MC MAINS IN

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Ana C. - 96 d 15 h ago

0

Everyone please contact me at (hidden). Let's also do a "petition" because if we get at least 100,000 signatures online, we can request an audience before congress about this company. I'm not an attorney yet but I am studying law, we will need good legal representation. There is power in numbers and a class action , would definitely get their attention quickly. We can shut this company down!

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Robert - 95 d 20 h ago

0

Where do I sign?

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Anonymous - 80 d 18 h ago

Where do i sign

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Anonymous - 80 d 18 h ago

I'm with you they ripped me off

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BeenHadd! - 6 d 14 h ago

0

Hit me up. (hidden). I am interested!

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Disappointed costumer.. - 11 d 5 h ago

0

Everyone in this chat couldn't be more rite Drive Time is the worst I traded in my old vehicle for the whole purpose of it not to leave me stranded with my 4 year old who has Autism and has doctor's appointment and therapy 2-3 times a week . Short story I too have been struggling with my Traverse since the first day .. I think my old vehicle would've had more life than the one I got from Drive.....

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why??? - 12 d 4 h ago

0

I used to do loan processing for them and can't believe what you fools agree to pay for a car....the interest rate is 20-25% in some cases! the amount you spend in just 6 months payments, is enough to just buy a cheapy car that at least runs and save for later. if you are signing a contract like that, you apparently don't know what shady means. SMH

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Claudia D. - 26 d ago

0

Few Months back my daughter who is college had saved her money to get a car, she saved $500.00 and I told her what she saved I would match it. We were told to go to Drive Time they would give you a really good deal. They gave us a really good something, but it wasn't a deal. We looked at a car on another lot and through a picture, Told us the car was at another lot and they were about to close but they would have the car tomorrow, we went back up to the car lot, they had another car that was not the car we chose, we had to do something as she was a collegiate dancer and had to be back to school, gave them 800.00 down payment and the car ran for 6 days, started running hot, she went to have the car checked out and Thank God she made it back to school and the mechanic stated the whole radiator was rusty and even drained it with rusty water. DriveTime is a shaft and we called they told us there was nothing that they could do and that we would not be getting our money back, I felt so bad for my daughter as she had worked and saved her money, so I am not taking this laying down and will be contacting their Board of Directors, this is the Drive Time in Dallas Texas on Camp Wisdom Road.

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Unsatisfied Customer - 30 d 1 h ago

0

I purchased a vehicle 7 days ago drove it off the lot thinking I was going to have a car I could rely on NOW my car won't start and is in the shop. Was told that there is nothing that can been done

I've been on the phone with Drivetime, Silverock and called the cooperate office which is closed on weekends to my surprise Drivetime lied and said they were waiting to hear back from their cooperate office about a rental car or another vehicle. Pathetic is what this company is they double even triple the price to make a buck!!!

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Miguel - 71 d 6 m ago

0

These people are horrible and are selling vehicles that should not be on the road. 4 hours after driving it the whole cab filled with smoke and that's with my whole family in there, my baby girl and my 7 year old. I called them and gave me a hard time about it, the sales manages actually said it happens like it was nothing. Not a ride home or nothing. They were rude and the tow truck driver actually slipped and said I pick up their broken vehicles daily. Not sure but legal action is something I am considering.

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Anonymous - 80 d 18 h ago

Drive time took my $600.to hold a car until the next day it's been 4 days they said we have to wait on a check but we paid with cash they keep giving us the run around very unsatisfied the store on south Lindberg

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Annette - 79 d 25 m ago

0

Drive time put me in a vehicle that was 14,295 , with 700 down , now mind you I was quoted 500 down , now I leave the dealership and go home , it's been weighing heavy on me when they said if I want to do monthly payments I have to talk to Bridgecrest . Short story bridgecrest called welcoming me on my new purchased, I asked them if I could go monthly , the lady stated I would have to go back to dealership and do the paperwork all over again, Really , so now I discussed my payments which was 236 bi- weekly , now if I wanted to do monthly it would be 513 a month Really , so doing monthly payments is more , they tact on roughly about 60 dollars to do monthly .Also by time I pay this car off I would have paid them 35,000 dollars , that's like paying for 2 vehicles , which is crazy . Now I returned the vehicle March 4, I have as of yet to receive my money back because I paid in cash , I have to wait for a check in the mail , oh did I mention they keeping some of the money if you go over 300 miles , a dollar a mile . This store is located on Greystone boulevard in Columbia SC

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Jeff - 71 d 17 h ago

0

Very unsatisified customer conyers ga

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Jeff. Conyers - 71 d 17 h ago

0

A bad experience I would not recommend co I'll join class law suit we purchased a van in conyers took home and broke down on first day so took back and changed too another and now numerous problems with new one now outside the 5 days too 3 weeks and sucks put in shop got home and same issue. Went round and round with silver rock so here we go again. Will never buy again from drive time.

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M.mcfall - 82 d 20 h ago

0

Drivetime is horrible I got this truck with 102xxx an now it has 126xxx tells you how much I have drive this truck I got to looking and I've had more problems with this truck then I should have for paying the money that I'm paying and really only putting 24,000 miles on this truck you can see where they took spray foam sprayed it in the rusted areas and put bond all over it and painted it there's also popsicle sticks in the back driver side where they also used it for stability to put Bondow on it and paint outside to cover up the rest of the truck has been all this running around is uncalled for from person to person I'm call the BBB an then some

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Anonymous - 89 d ago

0

I purchased a 2010 toyota rav 4 from drive time in Cleveland ohio. Back in September of 2016. Only had the vechile for 4 months before the inside of my car caught on fire. Due to a recall on it. I called drive time they. Said call my. .warrenty. Warrenty said call my insurance. My insurance said call Toyota giving me the run around. An no body to help me

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Rhonda CEPHUS aA PISSED OF CUSTOMER - 89 d 11 h ago

0

Bought a 2009 Acadia from drive time on 2/3/17. 2/19/19 the front head light came on. Called the warranty dept silver rock they gave me a list of mechanics to take the truck to so we took it to Pete here in Chicago Pete has come up with over $3000.00 dollars worth of problems on this truck from the head light to the engine to the trans brakes,muffular ,power steering fluid leaking back wheels are worn out anyway I take the truck back to drive time and they tell me I had 5 days to bring it back but the light didn't come on in the five days so why would I bring it back so now I'm fighting with drive time , silver rock who now wants Pete to take pictures of everything that's wrong before they fix it because according to silver rock per petes it's a bit to much so I left the truck with petes to take the pic so by the time I get off work tomorrow they should have a resolution to this problem either their going to fix it or give me my money back because I don't want to do business with them the even gave me a car fax saying that everything was good on the car and that was a lie oh did I mention I put $11000.00 down on this car I could have gotten a new car for this trash I've contacted channel 7 at (hidden) first I contacted chuck goudy channel 7 he messaged me back and told me who to contact I also filed a claim with BBB and they sent me a email yesterday with my claim # and now I have to wait to be contacted by corporate office from drive time they need to stop lying and selling bad cars and where did they get that car fax paper from I would have never signed for that if I had known

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Anonymous - 90 d 20 h ago

0

Worst company to purchase a car from. Horrible customet service. This company does not look out for its customers. I would never recommend this car company to anyone for any reason!

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Uneke Phillips - 107 d 16 h ago

1

Drive Time.... are you really here to help or overprice and pass vehicles you know you never checked or worked on? I got passes on everything. My vehicle was about $8,000, they charged me a retail price of $10,000. With a high APR. MY payments are so high I should be paying these payments on a brand new vehicle. So, explain to me.. How is that my tire pressure light came on 5 days after I purchased it. My CD-Rom doesn't work, my back window gets stuck sometimes, no note of that, my key gets stuck in the ignition, aux cord doesn't work. Took my vehicle to a mechanic the other day and he told me I have an oil leak. A bad one at that. My engine light or my oil light have yet to come on, which makes me think those do not work either. Called Silver Rock to start a claim and I received the rudest service from a woman named Tina. I just want to be put into a newer vehicle and have it checked out this time. Because this is ridiculous. I haven't even had my vehicle for 5 months and there's $3200 of damage on my car that may or may not get covered by Drive Time warranty. This was my first car ever purchased and I feel like I got ripped off...

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Anonymous - 95 d 20 h ago

Trust me you did I have an attorney working on an issue of them actually stealing a vehicle and money from me don't trust them

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Robert Eilers - 95 d 20 h ago

0

On feb 4th I had one of two vehicles from drivetime come up missing come to find out the company come by in the middle of the night and took the vehicle stating that it didn't have insurance on the vehicle which in reality it in fact was insured since we drove it of the lot and I have proof of it but drivetime took the vehicle and charged me 428.95 for something that should have never happened it's not my fault that the company lost or misplaced the paperwork I shouldn't have to pay for the companies mistake it all goes much much deeper but to cut straight to the point the vehicle was insured the whole time I have proof documentation all I've been asking for is what's rightfully mine (428.95) that was stolen from me I'd really like to settle this outside of the courts but am completely prepared to take this as far as I possibly can to get back what's rightfully mine I've already contacted my attorney as well as the attorney general I just want to resolve this matter and go our separate ways

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pissedoff - 111 d 17 h ago

0

lets all get together and start a class action lawsuit against this damn company, ive had my car for over a year and ive spent close to 4thousand in repairs.

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MCMAINS - 113 d 5 h ago

0

WE ALL NEED TO CLASS ACTION SUIT ON THIS GUY FAST AND IT TAKES A LAWYER AND A BUNCH OF PISSED OFF PEOPLE WIFE AND I WILL SIGN UP QUICKLY CLASS ACTION SUIT CLASS ACTION SUIT CLASS ACTION SUIT

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