Your company sucks!!!! You were'nt good when times were good, and they haven;t been good for 9 millions years!!!
I havrn't been able to login to my email i 5 days, I call customer service daily to be told that there is an out in a small number of area's (they can;t tell me where)m and it will be up in 24 to 48 hours. I need my email.How do I reach your COO?
Our EarthLink/Mindspring email service as been out for five days and it only works for an hour or so. As a result we have missed many of our important emails. My wife and I have talked to your overseas representatives for at least five hours and they don't know how to fix the problem and go through their routine with no results. Apparently, your server is down and no one has done anything about it nor advised your clients. I think so far you have provided the worst service that I ever received in from a computer or Internet company. We have been clients for almost 20 years and probably will cancel once the service is restored. Maybe somebody will contact us?
I will boycott EarthLink and I will encourage others to do same because EarthLink removed their advertising from Breitbart.com. So when does an Internet company decide to become political? You are now as intolerant as those YOU say are intolerant. By your actions you are deciding that people who may think differently than you are simply wrong. EarthLink is weak. You caved. Sad day in America because you did a very un-American thing. Guess anyone who goes to the Breitbart site, IN YOUR VIEW, is " deplorable." Shame on you. I'll stick with tolerant companies thank you and you are not one of them.
I agree with the above comments. Besides that EarthLink provides terrible service in our email system is been out on an offer five days. I have been a member for 20 years and will cancel it
This place takes your money in yet does not turn on your services after u pay them money! You call corp office they are the biggest joke to!!
BIGGEST RIP OFF I HAVE EVER MET!!!!!
I am an extremely unhappy customer. I switched to earthlink with the hopes of saving money on internet but unfortunately could not receive DSL service do to my location. I was promised reimbursement after returning the equipment. I did so through Fedex on 8/15/16. I spoke to someone in "customer service" and he was unpleasant.
He seem to be able to see all my information on my account but could not help me. I have been dealing with earthlink since mid July and they can't seem to resolve my issue.