Information, reviews and public commentary for US companies


eBay, Inc.

2145 Hamilton Ave.
San Jose, CA
John Donahoe
President CEO and Director
(408) 376-7400
(408) 516-8811
Twitter IDs
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jerry - 3 d 7 h ago


Today I was also robbed by EBAY along with many others I see.. They will not protect the buyer ... BEWARE .. I never received my item and was told Jed ,Mark and Argie .. ON call # 1(hidden)70. That I learned a good lesson and that they could not help me .... BUYER BEWARE

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Byrdman - 1 d 16 h ago


I had a few times I never got my item I got a refund on everyone. Look on the page of the item select more options and select haven't received item and follow the steps or go to PayPal and open a case. You should get a refund.

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stephen7591 - 3 d 18 h ago


In my view, eBay is a selfish monolith of a company that believes they can dictate whatever to the private consumers. I presently have a complaint with the Better Business Bureau for eBay's egregious policy regarding auctions. I had placed an item on the site to sell under auction. As it was a gift from my wife, I changed my mind and withdrew the item. It was at that point that I learned of eBay's policy where they expect their cut/commission in such a situation. Why I asked? Their excuse was something about bidders being dissapointed that the item was withdrawn. That is a juvenile excuse. Caveat Emptor, let the buyer be ware! If eBay wants to enforce such a policy, it should be clearly stated before any items are listed for sale. eBay simply wants payment whether or not a transaction is consummated, in other words, greed. In summary, eBay is a company, from my experience without ethics and will continue my case, cause through the BBB.

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Cococltn - 4 d 8 h ago


I'm not sure why you would release funds to a buyer when the seller does not get item back. Quick to make a decision based on the buyer without contacting the seller at all. This is bad business and seem like a scam. The buyer is happy and as a seller I'm at a total loss and no one seems to care at all! I will never recommend at all!!!

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Anonymous - 6 d 8 h ago

Shit company

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Anon - 23 d 6 h ago


They just suspended my account for no reasons explained. Not even willing to explain. I cannot believe this.

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Horhe - 6 d 8 h ago


Same happen to me 100 percent seller they shut down my account request was proof of delivery for all orders and everything is there after every order I entering tracking number there is history for each order but they shut down my account bunch of idiots

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Ngolden - 25 d 6 h ago


I have been robbed bye the seller and Ebay, I sold a brand new watch and the buyer opened a case saying that the watch was not brand new witch it was so I excepted the return and had to pay for the return to come back to me , when I received the watch , it was a different watch that was broken so I immediately called eBay's customer service and I uploaded the pictures of the watch that was broken so I was awarded the money for the cost of the watch in favor of me the seller but eBay goes ahead and refunds the buyer so basically the buyer gets a brand new watch and her money back and I'm stuck with a broken watch so I've called I fought with I've been fighting with eBay from said it's been since March 10th that this has been taking place and I have been awarded the refund three times now but eBay continues not to refund me my money back so I don't understand is how I the seller is awarded the refund and eBay take some money right out of my account and refund the buyer where is that I was told I can file charges against eBay and this in this buyer of for robbery for one they had no right they actually helped her as an accomplice of stealing my watch because I do not have my watch that was purchased or the money for the watch that was purchased so it so as eBay pulls the money out of my account and gives it to the seller there an accomplice to robbery so my next step is if I do not have the money in my account as they said first one to seven business days that was over a week and a half ago the next was 72 to 24 hours that was a joke so my next step is to go down and file a police report against eBay and the buyer if you're going to sell on eBay you better make sure you protect yourself because eBay apparently does not protect the seller as they do is want to get those Goddamn money and being again and reimburse the goddamn cellar

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jules - 6 d 10 h ago


me too, sell your ebay stock!

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Anonymous - 6 d 8 h ago

eBay is crap for sellers

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Nevermore - 12 d 8 h ago


eBay protects unscrupulous sellers engaging in abusive behavior on their website by removing bad reviews. I used to spend about $20K per year on eBay... Not any more. I've had enough.

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NO REVVIEW, your vendors are ridiculous,con artist, send wrong products, no credits to M/C Visa, wrong products, brokenk products, promise of refunds and offer of settlements never come thru ,I have beenn a customer on EBAY for 25 years, spent thousands dollars, but the last months it beenn a on by suppliers,and no help,credits,refunds from EBAY, banks agree and disgusted wit h EBAY practices,Dr. Alphonse Frallicciardi JP,JD

Flagged for review. 
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Kirkd - 34 d 6 h ago


eBay puts hold on my money packed and shipped with tracking number new policies. Sold items four times as expensive in the past never hold my funds . 100% seller too but now fell the risk is too much to get paid . NO MORE

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Stayed Too Long - 18 d 6 h ago


I agree.. its time to move on.. Amazon here we come.. I argue with their customer service people every month.. effecting my quality of life.. No good for sellers anymore

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Brian - 21 d 13 h ago


This company is doing fraudulent charges. Refusing to give leginiment return addresses. And adding on open accounts to your perminant account with taking control over your account by themselves changing passwords.and also due to pay pal agreement policy they are also opening another account in your name even if you don't have a pay pal account

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Sam HABBO - 21 d 13 h ago


ebay decided to refund the Buyer on Pre Order that was declared on listings buyer filed item not received and was notified that this was a pre-order and shipping will not be until March 26, Client accelerate the claim after two days of actual shipping as soon as I send him an email and let them know with picture of the movie and the envelope . Client got a refund by ebay(decided the case in his favorite) Now the buyer has the movie and we have evident that was delivered on the 30th. Client would not respond to pay.

Ebay help desk(non help desk) refuse to appeal regardless all evident that the buyer was aware that this was a pre order. I lost my money.

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Candice Pugh - 24 d 4 h ago


The supervisor does not want to help me the buyer get a refund. The item has a tracking number that does go with the item. The tracking goes to another item. The seller is not responding to my emails or the review I left .so I asked for refund they opened a claim and they said I have to wait but your people said that the pet stroller weighs 1lb but it does not and they are not helping and they are saying they are going to close my case. So I am out of 82.99 and they item. So Ebay fraud me and the seller fraud me also. So I need someone I. Corporate to email me asap.

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Richard VanWechel - 24 d 10 h ago


i need help but there no one to help me why is that?

i bought an item from a company and they have refused to help me with getting that part that broke on it and then i try and call e-bay knowing all i get is a recording saying that i have to go to your website which is a bunch of crap we should not have to go to a website to talk to someone about a problem that we had with you guys and company

that you are affiliated with you

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Just me - 28 d 15 h ago


Horrible for sellers.

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thigh - 30 d 5 h ago


dont make me go to san jose i live in nor cal

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thigh - 30 d 5 h ago

Real slick not having an operator option

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thigh - 30 d 5 h ago


I have been susupend for no reason and my return was shipped back because of a insufficient address and i didnt get my money

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Anonymous - 30 d 15 h ago

There is a payment hold on an item I sold REMOVE IT please and thanks

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Alex - 32 d 11 h ago


received from ebay

Your selling privileges have been temporarily restricted on eBay: Selling practices - Shipping service

We've determined that you haven't followed our Selling practices - Shipping service policy. As a result, we've taken the following action on your account:

- Selling privileges have been temporarily restricted. You won't be able to list new items for 30 days. You're also not allowed to register a new account during this time.

then my selling limits got cut in half so i can not add any items to listings

also good till canceled listings not renewed automatically

what next?my account will be closed?i sell on ebay for 8 years i pay lots of fees taxes shipping cost price rise every year...

i get no seller discounts no benefits no customer service

i feel like i should try amazon?

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Ebayseller - 35 d 13 h ago


I have been recently defrauded by a buyer. Returned a plate with your shipping label instead of the 8 cereal bowls that they were sent. Buyer hand wrote over the return address having the Post Office return to a different address. A neighbor recognized my name and brought me the padded envelope with a single salad plate inside instead of the 8 cereal bowls the buyer purchased. I have been selling on Ebay for 20 years. Have spent over 4 hours on the phone with customer service. One supervisor told me this buyer has been doing this to other sellers as well and escalated the case. Another supervisor claimed they are not able to look into Ebay accounts without approval from the Ebay account holder.

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