Information, reviews and public commentary for US companies


eBay, Inc.

2145 Hamilton Ave.
San Jose, CA
John Donahoe
President CEO and Director
(408) 376-7400
(408) 516-8811
Twitter IDs
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Anonymous - 16 h 20 m ago

I am apaulled that you rejected mu bid. I never received a notice on sny items..if I needed to pau I never got the info. I hope you expunge this or it wint be good got your

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Kerri Swetech - 104 d 8 h ago


Would anyone like to step in with me due to the negligence and make a class action lawsuit against them? I will be taking this to the media regardless of anyone joining in on the class action lawsuits... Especially regarding the Philippines?!?!? eBay needs to be shut down?!?!?!?

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Carol - 99 d 14 h ago


I would be interested. After my cell phone sale, the following week the buyer contacted eBay stating that they hadn't received the item. I went on-line and used the tracking number to check status. I received a message from the Postal Service that the item could not be tracked because it was sent to the Ukraine and some services to that area had been suspended(a fact I'm sure the buyer knew). I sent a message to the buyer and gave them that information.

The buyer contacted eBay stating that I had not communicated well with them and the item had not been received. Without even considering my information, eBay decided against me and threatened me with collections if I did not reimburse them as they had already refunded the buyer! Interesting since I have been an excellent client since September 204; the buyer in the Ukraine had been with eBay for about one year.

I fulfilled my part. I mailed out the item, complete with tracking information, and communicated with the buyer at every turn. Now I am out my phone, chargers, and case and am being threatened with collections if I don't reimburse eBay for their decision to refund the buyer. I have been researching on line and it appears to be a common thread with items purchased by a Ukrainian citizen. Also interesting is that eBay rarely rules in favor of the seller to begin with. I can't even leave any type of negative feedback or explanation on-line on this buyer because apparently eBay doesn't allow negative feedback?


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Jane - 41 d ago


I would too!

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Jane Antonsen - 41 d 19 m ago


I would definitely be interested in a class action suit! I have just been through a nightare with ebay and it is a good thing that I had a good buyer who helped because ebay did not at all! She got her money back and I got a ring back. Now I have to pay the fees anyway. I talked to and corresponed with about twenty people trying to get this mess straaighteded out. I keep deleting my old address and they keep putting it back! So yes Count me in!

General profile image - 99 d 9 h ago


I would!

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J. Gad - 85 d 17 h ago


Absolutely!!! Please, let's get this done. (hidden)

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Cas - 42 d 17 h ago

I totally agree. Ebay is unfair

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Jeneane - 37 d 11 h ago

Yes, I would.

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Monhollin123 - 36 d 16 h ago


I definitely would. My buyer wanted to return item because he said it was damaged. I call his post office and they said he opened it and inspected it while at the PO but took it home (fishy). He requested refund and I agreed once the item was returned to my post office by his post office and gave him specific instructions. The item was never returned but ebay pulled the funds from my Paypal account, which I have now drained and deleted my banking and credit card information, and refunded him anyway. So he has the $$$ and the item and that was 3 weeks ago and Ebay refuses to take respnsibility. Postmasters at both post offices said in the beginning that this sounded like a scam to them and Ebay enabled it. I have all the emails and proof for a lawsuit. Let's do it.

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John paul - 32 d 16 h ago


Their written guaranty is of no comfort it is mere words with the burden of proof of having any substance is totally on the back of the consumer! Read it wellj

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Lisa - 17 h 17 m ago


We are interested in a class action lawsuit!

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Lisa - 17 h 24 m ago


Hiring an attorney to handle my issue. Have had zero luck with Ebay - they are doing nothing but covering up a crime!!!!!

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Twisted - 6 d 18 h ago


I need an AMERICAN representative to contact me ASAP before i turn this matter over to my Attorney

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Anonymous - 3 d 12 h ago

That's probably the best thing, I had the same problems. Go for it, they are thieves. It's fraudulent on their part.

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Charlieg - 3 d 15 h ago


.Bid on Item#(hidden)73 that ended June 22 at 8:02PM. Shows I was outbid by a dollar by someone who bid at 8:02 and 37 seconds and that auction ended at 8:02 and 39 seconds where original listing shows it ended at 8:02pm. Called Ebay and got an representative in Asia who was clueless. Within 2 hours of bidding ended, I contacted seller and we exchanged messages several times. Seller said auction ended at 8:02. I sent photo of the screen showing 8:02and 39 seconds with the winning bid accepted at 8:02 and 37 seconds for one dollar more than my bid. Seller refused to call it to Ebays attention and said I should deal with Ebay since it was out of his control. Called Ebay again ad spoke with a supervisor who could not offer an explanation and just read what was on the screen saying auction ended at 8:02 and 39 seconds. Asked supervisor why the original listing did not show the 39 seconds and no explanation was given. Not ethical on the part of Ebay or the seller - horrible experience

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Steve - 4 d 16 h ago


My account suspended for non payment despite credit card in file for automatic payments. Was advised to make one time payment, but their computers "won't allow additional payments at this time" sent screenshot to customer service. Was told to wait 48 hours for a reply. Meanwhile they won't reinstate my account while they figure their own problems. Went up two supervisor levels. Turns out you are not talking to Americans (as I suspected with their accents). They sub out their customer service agents to the Philippines and other parts of Asia.

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I have been a good seller on EBAY for years. I am honest and have a stellar reputation. I just sold a bar cart for $650. Gave a detailed description of the item, included pictures, offered to send more pictures to buyer. State VERY CLEARLY on my site that I DONT TAKE RETURNS. Buyer doesn't look at pictures, description, or read my website restrictions. Called EBAY and was told don't worry it is a remorseful buyer. Buyer THEN CALLS EBAY with complaint and I am told I have to refund money and pay shipping both ways. VERY DISSATISFIED. Will look for other places to sell my collectibles and use the internet to inform others thinking of using this site.. eBay also can take money out of your PAYPAL account or debt your credit card without your approval. BEWARE of this fact. If they continue to not support the seller (there customer) they will be history if competition comes. PLEASE AMAZON GET INTO THIS MARKET!!!!!

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Fedupseller - 6 d 19 h ago


Has anyone here registered their complaints with the Better Business Bureau or E-bay Directly?

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Twisted - 6 d 18 h ago

Cant file them with ebay directly already tried several times and all u get is phone call from overseas foreigner you cant understand and they dont understand you

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Twisted - 7 d 7 h ago


Fuckin absolute BULLSHIT that i can not speak to an AMERICAN customer service rep

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Harikrishna - 8 d 4 h ago


Hi Ebay, Claim ID: 2966160 > PaisaPay ID: (hidden)8 > Item number: (hidden)07 > Seller ID: onestopshop-99 > Date claim opened: 10-06-2017, I ordered Smart Tv with 20499 Rs on 04th-Jun. it got delivered on 10th -Jun with internally damaged. I created claim on 10th Jun only for refund money to my wallet and i spook with seller for the same. Still issue is not resolved , we are waiting from 10th -Jun to till date. We didn't get any resolutions and money back. I am not expect this kind of service from Ebay. i was called to customer care service many time but there was no use......!! i has been communicating this issue from long time still issue not resolved... Can i have the reason why EBAY Is taking this much time to resolve the issue.........when customer is suffering a lot .........kindly help us with the refund of amount.... Could you please resolve this issue Asap..... Call me to ::(hidden)5 Thanks & Regards, Harikrishna Appakooti.

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upset - 8 d 10 h ago

Ebay employees steal your merchandise, by using the money back guaranty and screwing over sellers "sticking them with the bill" and not compensating for the loss of their merchandise!

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BOB - 28 d 18 h ago



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oolenoo - 11 d ago


That's just they way Ebay works and I will be taking this to the Television NEWS!! Ebay works with people who make them the most money and screw the others.

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