Information, reviews and public commentary for US companies

 

eBay, Inc.

Rating
1.321617
Web
http://www.ebay.com
Address
2145 Hamilton Ave.
San Jose, CA
95125
Contact
John Donahoe
Role
President CEO and Director
Phone
(408) 376-7400
Fax
(408) 516-8811
Employees
27,770
Twitter IDs
@eBay
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Bill Buerger - 4 d ago

0

Is this really what Ebay has come to? Sellers or more accurately "Con Artists" on Ebay can write ANYTHING in the world they want to in their listing. They can claim to give a 1 year warranty, a 2 year warranty, a 3 year warranty. It doesn't matter because Ebay will only protect the buyer for 30 days! After that, anything that goes wrong is just too bad.... What that Mr. buyer, you claim that the seller guaranteed he was giving you a 1 year warranty with the part you were buying? But now the seller won't even respond to you? TOO BAD!!! Plus Ebay won't do a damn thing about it. They protect all these scumbags as they lie, cheat, and steal from unsuspecting buyers, all the while knowing that they will do nothing about the broken contracts and lies. Contracts that are in writing on the sales webpage of the sellers none the less. THIS IS AS DISGRACEFUL BY EBAY AS IT IS BY THE SCUMBAG SELLERS. I know that I will never, ever buy or sell anything with Ebay again. Plus I will do my best to convince everyone I know to avoid your company. To add insult to agony, when I called Ebay for help I spoke to "Chris" in customer service in the Phillipine's who was rude and asked me if I needed her to spell her name for me and then hung up on me. Getting your customer service out of country is strike 3, 3 times over. I truly hope someone wakes up and turns this business around, because right now it's being run into the ground.

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aquablauw - 4 d 5 h ago

1

Ebay ID#: aquablauw51

website: https://aquablauw69.com

email: (hidden)

Copy of this statement has been emailed to: Devin Wenig, CEO of Ebay.

essam35 and Colewy_49 are 2 fresh starting companies, with no business background posted. They are using you guys to do their shady business and taking us customers for a ride. essam35 operates out of Egypt, with no further details. Both companies refuse to answer my requests and complaints and have no tracking record to show of any shipment. There was a time, you guys were restricted with some heavy guidelines and rules for any new taken sellers. What happened? I am losing confidence in EBay protecting its buyers and will look more to Amazon for safe and trusted transactions instead. I am sorry. But I have to give you all a 1 star rating for letting these Con Artist on your sellers lists.

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Harry A Broker - 4 d 5 h ago

1

essam35 and Colewy_49 are 2 fresh starting companies, with no business background posted. They are using you guys to do their shady business and taking us customers for a ride. essam35 operates out of Egypt, with no further details. Both companies refuse to answer my requests and complaints and have no tracking record to show of any shipment. There was a time, you guys were restricted with some heavy guidelines and rules for any new taken sellers. What happened? I am losing confidence in EBay protecting its buyers and will look more to Amazon for safe and trusted transactions instead. I am sorry. But I have to give you all a 1 star rating for letting these Con Artist on your sellers lists.

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HC kobb - 14 d ago

2

Your platform is broken. Your customer service is clueless. 3 years counting and still trying to resolve an issue, always blaming the user or claiming developers are working on the issue. I've been a very satisfied customer with my purchases on eBay, but recently the issues of fraudulent sellers and bait and switch products are starting to become a big issue. I do not know what precautions you take with sellers such as verifying their locations or payment - financial institution address, it's been a few years since I sold items on eBay, but buying an item from a seller in Indiana and finding out their PayPal account is registered in China should be a major red flag. I'm not sure if eBay is aware of any of these issues or even cares? Is eBay's new motto "Caveat Emptor." eBay headquarters phone number_+1..8.5.5.2.9.8__25O7___ eBay headquarters phone number_+1..8.5.5.2.9.8__25O7___ eBay headquarters phone number_+1..8.5.5.2.9.8__25O7___ eBay headquarters phone number_+1..8.5.5.2.9.8__25O7___ eBay headquarters phone number_+1..8.5.5.2.9.8__25O7___ eBay headquarters phone number_+1..8.5.5.2.9.8__25O7___ eBay headquarters phone number_+1..8.5.5.2.9.8__25O7___ eBay headquarters phone number_+1..8.5.5.2.9.8__25O7___ eBay headquarters phone number_+1..8.5.5.2.9.8__25O7___

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Kali Kuli - 9 d 7 h ago

3

I will never ever again in my life use eBay I purchased $140 supplement from an eBay seller after 17 days I requested a tracking first he stated it was United States Postal Service Next changed to UPS and sent it the same day I complained seven days later it was supposed to come by UPS I received a text over my phone that it was delivered to my address which it was not I was at home I called UPS and they won't give Any information except that my address was not the address on the package that was delivered to____

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Sam Antiques - 9 d 1 h ago

3

How does it feel knowing that was all really poor English? That was really hard to follow. I almost felt bad, and then, nope. Everyone has ads. Most of the listings are free for Ebay and they are competing with Amazon, they have to be able to stay open so you can list your products at all. It is not e-bay's fault no one is buying you__

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Buy Beware - 8 d 10 h ago

4

I will never ever again in my life use eBay I purchased $140 supplement from an eBay seller after 17 days I requested a tracking first he stated it was United States Postal Service Next changed to UPS and sent it the same day I complained seven days later it was supposed to come by UPS I received a text over my phone that it was delivered to my address which it was not I was at home I called UPS and they won't give Any information except that my address was not the address on the package that was delivered____

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Tamara Breece - 63 d ago

(SPAM)

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Darlene Thornton - 63 d 37 s ago

0

I was scammed for 200 this company and Paypal are evil. They are cursed with a curse in the name of Jesus!

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Mr.Red - 59 d 16 h ago

Indeed. They are children of the devil.

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Anonymous - 46 d 20 h ago

Do you have a daughter named Carrie?

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Buyer beware - 10 d ago

3

Get rid of the FUCKING PHILIPPINES WOULD BE A GOOD START TO GETTING EBAY BACK IN ORDER. IF YOU ASK TO SPEAK TO AMERICAN AND THEY TELL ME THAT CAN'T HAPPEN,,,,,ITs BULL SHIT!!!

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DISGUSTED W. EBAY - 60 d 6 h ago

ANYONE HAVE THE LINK FOR CHAT?

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Alicia - 58 d 17 s ago

hough the package had been mailed off for the return a few days earlier. I appealed it and within 30 minutes I was denied and again in the sellers favor, denying my refund. So the seller got the product and his money. The "employee" told me, after a third call, that he would manually refund me the money and it would take 7-10 days. That was almost three weeks ago and no money yet. So I called today and the rude ass woman, who I could barely understand, told me there were no notes about the refund.

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Anonymous - 51 d 6 h ago

0

I called ebay corporate office about a problem with a problem with my account and the dude on the other end actually threatened my lufe,said he would kill me with both his hands. EBay is shit

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Anonymous - 9 d 1 h ago

I am not sure what a lufe is, but I have never had any issues contacting them directly. They have always been extremely helpful when i have needed them to fix something. Maybe it was you? Did you verbally attack them? Maybe he didn't like being called dude?

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Buyer Beware - 10 d ago

3

Right the Attorney General in your state and fill a complaint on EBay.

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Anonymous - 9 d 50 m ago

I feel like you mean write and file, but...You could also just try and get a different customer service person. Try being nice and talking to them like humans. That usually works for me.

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Decode - 57 d 10 h ago

We have been selling on eBay for 20 years. We have never experienced the horrible customer service that we have in the past 3 weeks. Approx. 3 weeks ago our ebay account was hacked. The hacker sold many high end electronics which we didn't list or sell (he evidently used our account to change our listings to his fraudulent ones. He changed the linked PayPal account to his so he would be paid for all items. Ebay originally told us that our account had not been hacked but it was our home computer that was hacked. After so may calls we found out that indeed our home computer was secure but that it was our ebay account. Ebay later explained that the customer service rep on the phone earlier did not know how to read the ip address on the changes rather than on the original listing. Long story. Ebay assured us over and over over the next several phone calls that they would take care of everything. We had to call back about a week later because the hacker had changes all of our listings to free shipping and free returns after 60 days. This was not our policy. Three weeks later we still have 2 items that were paid and went to the hackers PayPal account that are showing up on our account as "late shipping". We contacted all the buyers of the items multiple times and told them to contact ebay.

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Kelly bald - 47 d 13 m ago

have been buying from ebay for over 12 years i am appalled at the trainees they have on there site most of them do not know what they are doing or they take you a tour around the world to solve your problem i think this system is appalling i have been hung up on more than once by the stupid answering machine what a way to run a business

absolutely disgusted by the system today it needs blowing up

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Anonymous - 9 d ago

I am appalled that you think making a bomb threat because you don't like THEIR trianees is appropriate. After all the violence recently you think that is the approach you should take? No one likes automated systems but you should be a little more sensitive about how you threaten people. That kind of shit is how you end up on a watch list somewhere.

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Kailkuli - 41 d 7 h ago

4

I will never ever again in my life use eBay I purchased $140 supplement from an eBay seller after 17 days I requested a tracking first he stated it was United States Postal Service Next changed to UPS and sent it the same day I complained seven days later it was supposed to come by UPS I received a text over my phone that it was delivered to my address which it was not I was at home I called UPS and they won't give Any information except that my address was not the address on the package that was delivered to

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No love for sail - 9 d 1 h ago

I sales the things on eBay. Why you no buy the things? Worstly the six friend sailors I have on hear beats me in the salings. Why it shouldn't happens them, so do it happen me. Much many feelers I have during your treaters of my sellings defecation. Where all the cowboys gone?

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Anonymous - 9 d 1 h ago

Typically I buy things, but I do occasionally SELL things on Ebay. I guess I have never tried to sale anything. Maybe i should try that next...

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Buy Beware - 10 d 42 m ago

4

I bought DVDs and your site won't let me hide them Then I bought crash bars for my Harley and the person selling didn't tell me there CRAP SHAPE so now I have to mail that Crap back. Finally I bought new ones I hope are GOOD!

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Anonymous - 9 d 1 h ago

The seller probably had it marked that they were non refundable because it is a food product, however, you can open a case through ebay and have them deal with it if they were marked new and showed up damaged. Then ebay would most likely force the seller to refund your money. As for your dvds...i don't even want to get started on why you NEED to hide them, but if you are dead set on needing to hide them, perhaps don't purchase them?

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