Information, reviews and public commentary for US companies

 

Enterprise Holdings, Inc.

Rating
1.059377
Web
http://www.enterpriseholdings.com
Related
Enterprise Rent-A-Car, Alamo Rent A Car, National Car Rental, Vanguard Car Rental
Address
600 Corporate Park Drive
St. Louis, MO
63105
Contact
Andrew Taylor
Role
Chairman and CEO
Phone
(314) 512-5000
Fax
(314) 512-4706
Employees
70,000
Twitter IDs
@enterprisecares
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I had almost the exact thing just happen to me over the past few days. Yes, send me the info for the lawsuit, I'm in! Enterprise ^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Enterprise ^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 Enterprise ^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Enterprise ^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 Enterprise ^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Enterprise ^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 Enterprise ^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Enterprise ^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 Enterprise ^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Enterprise ^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 - 84 d 8 h ago

I had almost the exact thing just happen to me over the past few days. Yes, send me the info for the lawsuit, I'm in!

,m ,m m ,m ,m ,m

Flagged for review. 
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Anonymous - 69 d ago

se and was suppose cost $106.97, they are holding 506.97 until a bring rental back tommorrow, plus thet sent me rental agreement to someone else, ask me look at email see if correct i said no they fixed it, and it didnt get fixed so had call them back asking on rental agreement.told they could removed 200.00 charge then so wouldnt be so much held, they didnt.said nothing will be corrected until rental returned .when I ask why, they told me company cracking down had follow rules.Guess rules are to reap us off.I even asked for a coraporate number to let them know on i. ., .,, .

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Anonymous - 63 d 10 h ago

ouis Mo enterprises lay off or fire people during a World Pandemic! I will never give you my business again! Families and Lives are hurt by the coronavirus and you! How awful and heartless., ,. . ., . ., . . . . ,

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Anonymous - 63 d 10 h ago

off or fire people during a World Pandemic! I will never give you my business again! Families and Lives are hurt by the coronavirus and you! How awful and heartless are the people in charge in ., ., ., ., .,., .,

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Anonymous - 61 d 2 h ago

ceive it until the following Tuesday (today). I rented another during the same week on Saturday it was supposed to be for two days, however since I had 'Warning Malfunction' lights coming on I returned it the next day. Not only am I still waiting to receive that deposit back, I wasn't contacted about maybe a partial refund, anything, the car's 'WARNING MALFUNCTION' light was on, all they offered was to have it towed or I could take it to the nearest location. I had a reservation to rent a car the following Tuesday (today actually) for a doctors appointment in the morning. Since

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Anonymous - 60 d 10 h ago

Beach Airport today to pick up my Alamo rental. I made the reservation a week ago and had my car reserved at a defined rate. When I presented my South Carolina license, the clerk told me they do not rent to locals. Two manager inquiries and 20 minutes later, I met with a manager Bill Sullivan. One person told me it was a new policy, Sullivan said they never rent to locals; ju

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Pamela Terry - 29 d 17 h ago

0

I was told to pick up a 15 passenger van at the Waveland, MS location. When I arrived the building had no sign of life. Another customer pulled up as was also waiting for someone to appear. I was about to call when I get a call from Enterprise, 17 miles away telling me that I have to pick to up 17 miles away because this location has been shutdown. There was no notification of this and I had a confirmation. Then the representative gets smart with me. I was renting the van to go to Gulfport. So it would have been crazy to drive 17 miles to go where I needed to go in the van. I had to disappoint a group of summer camp students. They refused to bring the vehicle, adjust the pricing, or have corporate contact me. They said that could take 7 to 10 days. The female rep actually hung up while my husband was speaking. The worst service ever.

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Anonymous - 56 d 10 h ago

en easier to talk to about issues. I purchased a product that needed to be shipped via an outside carrier. My account shows received. I paid for this beginning of June. No product. I have had to call Lowe's 3 times, 3 to 4 hours later!!! I find it outrageous that they staff their customer service so poorly that one has to wait for an hour to talk to someone. I spoke with a woman, Trinia (?) that I ask

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Anonymous - 56 d 28 s ago

s a customer that has rented from you guys over the past 4 years I can not believe how high these prices are. You would think enterprise or the CEO would have at least a little compassion on people who are affected and still affected by the pandemic. An economy car is almost $300 absolutely rip off and Enterprise should be ashamed. And then to add insult to injury they fired and laid off great employees for what when they need all they help they can get. Smh absolutely insane I will be brining some light to this situation and how Enterprise are rippin.., ., ., .,.,

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Anonymous - 56 d ago

u guys over the past 4 years I can not believe how high these prices are. You would think enterprise or the CEO would have at least a little compassion on people who are affected and still affected by the., ., ..,

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Anonymous - 51 d 10 h ago

Rental vehicle was towed the other day with my luggage in the trunk of the car. I have been trying to get in contact with the holding center to figure out if the vehicle is located here. Enterprise and Aalamo have explained to me ( Amir Abdalla ) several times that they don't have any idea where the vehicle was towed, ( Q50 Infiniti

PLATES: HZD3277 RA# : 764594764) if you can get back to me as soon as possible I'd appreciate it. I'm on vacation and I will be leaving tomorrow I need this luggage before I leave. Please and thank

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Anonymous - 50 d ago

I am an employee being treated as if I was a slave. Human Resources is not helping during this troublesome Pandemic. I really need help can someone give some direction on who

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Anonymous - 40 d 23 h ago

Cool call me (hidden)

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Anonymous - 40 d 6 s ago

Can u help me (hidden)

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Anonymous - 37 d ago

ginning! I am an independent voter, and as such, I find your hate for the President is offensive. I question why you are not required to registered as a contributor "aka free commercial time" to the Democratic presidential nominee.Your daily bashing of the president is appropriate and I am disgusted by your obvious bias against republicans does not stand well with me and other independence

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Anonymous - 33 d 10 h ago

is cord 19. They got our address an everything, sense our insurance was paying for it. One time I spoke to a gentleman from Matthanon Kansas. I called I got the same song an dance we don't delivery that far. 1 hour away. That was on July 25th. Then when I didn't get the car we was promised again on the 10th. I called an got the same thing, this time it was out of Kansas city Kansas. Why are we promised something an not delivered ? Why wasn't there somebody to care for your customers here in Emporia Kansas ? Shouldn't there been something in place for this reason. Why does your ad say we shall bring it to you an you don't.. I will get ahold of the BBB an Consumer Affairs over this issue. Deborah

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Anonymous - 33 d 10 h ago

rything, sense our insurance was paying for it. One time I spoke to a gentleman from Matthanon Kansas. I called I got the same song an dance we don't delivery that far. 1 hour away. That was on July 25th. Then when I didn't get the car we was promised again on the 10th. I called an got the same thing, this time it was out of Kansas city Kansas. Why are we promised something an not delivered ? Why wasn't there somebody to care for your customers here in Emporia Kansas ? Shouldn't there been something in place for this reason. Why does your ad say w

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Anonymous - 30 d 8 h ago

of money and I keep getting the run around!!!!. WTF?

HERE is the kicker... they don't care! I submitted photos showing the vehicles were not cleaned or disinfected "for the safety of my family during this pandemic" they haven't bothered to respond to my email. They closed contracts without us knowing they have not honored a single thing they promote. They know their wrong doings but have not fixed any of this! I won't be going back the price match they claim to do? "Backed by their price match guarantee " NOPE! I GAVE THEM A QUOTE AND PROOF OF QUOTE FROM BUDGET RENTAL AND THEY DIDN'T DO THAT EITHER . THE last vehicle we had to get we had to find and enterprise on Ramada said again it would be included in a final REVISED CONTRACT FOR ALL THE RENTALS. But we had to pick it up at the airport in Green Bay. Not only were we charged more! There were hidden fees! And again no corporate account. No up to 30.00 a day for the insurance. When I told them the insurance was up to 30.00 a day katie said "ill take care of it" I gave them the paperwork emailed to me by my insurance company so again they owe me a lot of money back. I'm going to file with the BBB but this is ridiculous! There are other issues like they ran my card and because it said declined they closed another contract. I told them I'm looking at my account. There was no way is should have been declined and you should not have closed the contract but called me back to state the card declined. I had my husband take the physical SAME CARD in and low and behold it was approved. I REALIZE THIS JUST MAY BE THEIR WAY TO HUSTLE MORE MONEY OUT OF PEOPLE. OH AND THE CODE THEY SEND IN EMAIL FOR THE STARTING AS LOW AS $10 WEEKEND SPECIAL? It was especially irritating when we would call the branch the would ring continuously. There was no "leave a message " nothing to that extent . I had to call the customer service number who then emailed the branch telling them i was trying to contact them to extend the rental (directions from katie and Troy? At the branch so, and I quote "you don't have to rent longer than you have to but if you are at 1 month it will be a monthly rate with the discounts and if we will insurance rate until the date your insurance allows). The insurance allowed 14 days

After the final bills we were told it was complicated because there was two different issues the 1st insurance billing and 2 out of pocket expense. And the multiple closing of contracts kn between due to non responsive or the card not gkung through on their end.

The non response was when I called branch they of course did not answer so again, I called corporate who then emailed them. Co

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Anonymous - 29 d 10 h ago

now July 9. To rent car was told both times no problem, they would bring the car to us. Which I explained sense our enterprise rental car was closed due to this cord 19. They got our address an everything, sense our insurance was paying for it. One time I spoke to a gentleman from Matthanon Kansas. I called I got the same song an dance we don't delivery that far. 1 hour away. That was on July 25th. Then when I didn't get the car we was promised again on the 10th. I called an got the same thing, this time it was out of Kansas city Kansas. Why are we promised something an not delivered ? Why wasn't there somebody to care for your customers here in Emporia Kansas ? Shouldn't there been something in place for this reason. Why does your ad sa., ., ., ., ., .,

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Anonymous - 27 d 9 h ago

LAINT THAN REVIEW. I RENTED A CAR FROM THE EAST COLONIAL OFFICE IN ORLANDO ON MEMORIAL DAY WEEKEND WITH A DEBIT CARD AND TO THIS DAY MY $200 DEPOSIT HAS NOT BEEN RETURNED.I HAVE BEEN A CUSTOMER OF ENTERPRISE FOR QUITE SOME TIME AND HAVE NEVER ENCOUNTERED THIS PROBLEM. I SEEK MY REFUND WIT

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Anonymous - 27 d 42 m ago

tesville, ar. For 3 days. They tell me they will call me back when they get a car ready, but they never call me back. If you as a company don't have enough cars in this location that it takes that long to get a car, I would put more units there. I have re

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Anonymous - 25 d 10 h ago

I am boycotting your organization because you are renting to Federal agents in Portland Or to kidnap citizens!!!!!. ,. ,. ,. ,. , . ..,.,

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Anonymous - 22 d ago

t me in an unsafe vehicle by accident. Just to be clear they were unaware at FIRST that it was an UNSAFE vehicle! Once I made it clear that it was UNSAFE and I contact customer service SEVERAL TIMES AND VISITED LOCATIONS TWICE! They still did not want to fix the problem. SAFETY to your customers is an OBLIGATION to them not an option. Its like going to eat sushi and asking if the fish is fresh and they respond "MAYBE"! But to late you ate a couple pieces. None the less it happened and the question is how will they fix it. They clearly havent done so yet so we'll see the outcome.

So be MINDFUL OF ENTERPRI

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Anonymous - 21 d 4 s ago

great experience at Enterprise in Fort Lee, NJ. I have just heard that Enterprise is the company that is renting (unmarked) vans to the terror troops who are snatching people off the streets in Portland, OR without due process (identifying themselves, reading them their Miranda rights, etc.). I would hate to end my long-time association with Enterprise because of this, but in a democratic republic, we must demand accountability and transparency. If, in fact, Enterprise is involved to any extent with these troops, I would ask that CEO, Andrew Taylor, consider his role in the ongoing degradation of our nation's democratic values and act accordingly. In the future, he wouldn't want to be associated with a terror organization, so he needs to e

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Anonymous - 20 d ago

ar, only to find out that location is closed and the next closest location is an hour away. I call the number that it gave me in the email, that location is two hours away and the woman says it isn't our problem and hung up on me. I call the location that is a hour away and they tell me they should have called me yesterday but they were busy. I call the corporate office and they told me the management team from the location I reserved

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Anonymous - 19 d 9 h ago

Providing vehicles for federal officers so that they can swoop in, UNIDENTIFIED, and grab peaceful protesters in Portland, OR? Disgusting. I will not be doing business with you ever again. You are supporting an administration that is infringing on ..,.,., .,

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