Information, reviews and public commentary for US companies

 

Family Dollar Store

Rating
0.666667
Address
1800 Family Dollar Pkwy
West Memphis, AR
72301-2974
County
Crittenden
Contact
Allen Wright
Role
VP
Phone
(870) 732-3264
Fax
(870) 732-3127
Annual Sales Est
$121,500,000
Employees
750
SIC Code
5311
General profile image

00 - 9 d ago

The store in afton wy is the nasty store ever the people you have running it are mean to everyone the store is dirty there are boxes everywhere this is against fire code there is no room to shop

General profile image

Anonymous - 10 d 8 h ago

Rosa. Wow, so many complaints about this stores. I am one of them. I bought on May 2

a billboard wireless headphones and in the same day I try to refund it, but they said after corona virus. Again I asked yesterday and said "maybe" the refund. So, their policy is not accept refunds.

General profile image

D Glover - 11 d 3 h ago

0

Store #01620 in Hobbs, NM. Sale prices do not ring up correct at register. Supervisor Brian always rude and being rude and using foul language in front of customers. Was rude about my refund. Then, have tried repeatedly to get someone from corporate but the selections go to wrong debt. . I will use Dollar General from now on. Will also be voicing my concerns with Coca Cola about how their products are being sold at these stores!

General profile image

Nickster - 12 d 41 s ago

The Family Dollar store on Michigan Street in South Bend, IN is disgraceful. Always messy with boxes and stock everywhere. Difficult to navigate aisles.

No staff were wearing masks but the County Health Dept has mandated the wearing of masks in retail

establishments. Please look into this.

General profile image

Erma Washington - 13 d 22 h ago

0

I Erma bought a pair of summer shorts and they were 2 small I took them back to get a large size and they would not let me do it taking about the Corona virus like i told them person that touch them before I did could have had the virus but I bought them Anyway you all didn't have a dressing room to try on your outfit so it's 2small and I want a large size or my money so someone needs to get in touch with me before I take more action (hidden)

General profile image

Chrisna - 15 d ago

Hello i already apply

General profile image

Harry J. - 16 d 18 h ago

0

On 5/6/20 at store#09249, I received some of the worst customer service I've ever experienced at a retailer. Upon cashing out at the register, I asked the cashier (Terry Gordon)to advise me as to the percentage of alcohol in the hand sanitizer behind the counter. Since the sanitizer was a generic brand I needed to ensure the percentage was comparable to the name brand hand sanitizer before I purchased. The employee became very rude and belligerent yelling and telling me she couldn't hear me because of my mask (which btw she didn't have one on). She became so agitated that she called the manager in an attempt to have me trespassed which didn't happen because I explained to the manager what actually happened and he de-escalated the situation.Unfortunately, I will never come to this store again. I had previously been a weekly customer spending no less than $60 or more per visit. She needs to be reprimanded for her deplorable behavior towards customers.

General profile image

Anonymous - 17 d ago

1

I notice that your employees in Fla, Brevard county, is not wearing face mask. If I have to wear a face mask to protect them they should protect in me. Can you please your employees wear a face mask.

General profile image

Kayla - 17 d 7 h ago

0

Family dollar on Mt Vernon road in Newark Ohio has one of the worst associates I've ever met in retail. Any time you go in there she is nothing short of disgusting and rude. The one with short black/brown hair and no glasses, little heavier. She was there today 5/20/20 at 9:40am being rude and nasty to customers, like she is every time I'm there:

General profile image

James - 17 d 7 h ago

0

She's actually the manager I know who you're talking about, always so rude to people. Store number #03165

General profile image

Shelley - 21 d 8 h ago

I live in Jacksonville, Florida near the Family Dollar on Merrill Road and Cesery Blvd.. It has to be the filthiest store in the city. They are constantly changing employee's and I haven't seen one that cares about customer service yet. The managers don't seem to care either. There are always boxes blocking the aisle because the shelves are empty and most of the customers start pulling from the boxes and the employees don't care. This is not the richest part of town, but the customers are still hard working , paying customers. Please do something about this place.

General profile image

Anonymous - 23 d ago

I wanted to say to whom it would concern that you have an employee named Danae at store number 03192 on Randleman Road in Greensboro North Carolina how appreciative I was for her help to me today I got my keys locked in the car this young lady took me to my home got the keys from my husband of 55 years and took me back to the store to get Mikey she went above and beyond anyone trying to help one another in today's society I really want you to know how much I appreciated her and I needed to tell it to somebody so I hope this gets to where it needs to go to have someone to give her some kind of recognition she would not take any money from me but I do need for somebody to send her a pat on the back or whatever you guys do to inspire such employees that you do have that go above the call of duty. Thank you all for hiring such a young lady as that to be one of your store managers my hat's off to Family Dollar thank you so much.

Kind regards,

The Rice Family

General profile image

David - 24 d 7 h ago

The store in Waverly Va would not allow my service dog in the store. I had her vest on an paperwork from the state an vet. The lady said I don't care the dog can not come in

General profile image

JusticeMustBeServed for this poor service - 27 d 18 h ago

0

This worker at Dedham wouldnt help me . due to him talking on screen to his phone. If he's not at the register... He does never help any.

I felt bad for a old man he mentioned that the old man was homeless. He was just dressed warm. I told manager...but it didn't do anything.

I went back to get a toy. He would not help . he was just on his cell . He once kept freakin me out following me. Asking me WHY YOU STEAL MY STORE . HE REPEATED LIKE FIVE TIMES.

NOT GOIN THERE NO MORE.

everyone I told agrees . Paul B. Is his name I think. He wears glasses works Dedham store. I think he's the. Only one with a cell .passing gas Continuously... Which is gross during these corona times. Sorry to bother you.

Thank you.

General profile image

Kitty - 31 d ago

I was given the wrong amount of cash back at one of the stores in Hoima La I have tried to call several times with no answer or even an option to leave a message. I don't drive and it took me and my daughter 35 minutes to walk there yesterday I am wondering should I call corporate

General profile image

Anonymous - 35 d 1 h ago

0

Calling all customers of Family Dollar to BOYCOTT Family Dollar Stores until something is done to correct the horrible way the customers are being treated by their associates and the hazardous condition of their stores every aisle is a potential to hurt yourselves by tripping over merchandise on the floor, especially store 11363 on Hunting Park ave in Philadelphia Pa, the associates are stealing and sellings to area residents, they are rude and tell you to leave if you dont like the way you're treated or they will simply refuse to ring up your items, Niesha Merrill is the ring leader in keeping this store thriving in a negative atmosphere.

General profile image

Rosa - 35 d 47 m ago

4

(SPAM)

General profile image

Anonymous - 35 d ago

0

Calling for a national boycott of Family Dollar Stores, there are to many horror stories of the same things, rude associates and hazardous stores, call your local news stations and encourage all your followers on all social platforms to BOYCOTT Family Dollar Stores.

General profile image

Anonymous - 37 d 10 h ago

I would like a shirt,my boss said I need to buy one myself in

General profile image

Melissa Moffett - 38 d 19 s ago

0

Buchanan michigan store employees, and some customers not wearing masks, wrapped plastic around card machine, and do not intermittenly sanitize card machine or counters. No wipes for customers to wipe cart or basket handles.

Unaccetable!

General profile image

Leon Fryer - 39 d 8 h ago

Why is family dollar not protecting the workers in the stores and not providing PPE and a glass shield between the customers and cashiers the family dollar on riverdale road in Atlanta Ga provides no protection for it's workers family dollar don't pay them a living wage at least you can protect them. THANK YOU

General profile image

Donna Blair - 39 d 19 h ago

1

Hi there I was in the store at Montana and Wedgewood in El Paso Texas I'm not sure of the store number social distancing by letting people in tentative time is fine the only thing I can say is that the employees have to be hoarding the cleaning supplies for family holding them in the back or something because that store has not had cleaning supplies Lysol supplies for a while.

And they're rather rude.

Me asking questions on where The items have gone they got very upset and defensive.

General profile image

Marie S. - 43 d ago

0

(SPAM)

General profile image

Jasmine - 44 d 6 h ago

0

(SPAM)

General profile image

Edward - 45 d ago

(SPAM)

General profile image

Concerned customer - 45 d ago

1

Wow so that's happening everywhere

A manger in Sanford N.C.Lee Avenue store is stock piling supplies,sanitizer,wipes, lysol spray,tissue, hiding g it from customers and has said for the last 2 weeks,no supplies have came,but she is lieing

Other Reviews & Comments

Lowe's
Anonymous I ordered and paid for a gas dryer and it was suppose to be ... 

Burger King Worldwide Inc
Jeff Burger King here's a thought try to at least hire people th ... 

Subway
Tammy McLean I will not eat at Subway anymore no mask , rude people and  ... 

Amazon
fairness matters I have been a customer for over 20 years. Amazon somehow be ... 

Outback Steakhouse
Anonymous Error..,.went on 6/5/2020

Zale's Jewelry
Tracy My ring have been at the store now 3 months and they will n ... 

Ford Motor Company
Ambrose Just purchased a 2020 f150. Beautiful truck and drive very  ... 

J. C. Penney Corporation, Inc.
Anonymous I am terribly upset You are closing the JCPenney store in H ... 

Old Navy
ESchenck Not a review but a thank you....Old Navy has announced a ve ... 

Safeway, Inc.
mac safeway

Instacart
Jessica This happened to be as well, they said it's nothing they ca ... 

Avis Rent A Car
Unhappy ExCustomer I have extended my rental aprox 3 or 4 times without issue  ... 

Taco Bell Corp.
Craig Yeah, well whose life really needs an improved earring anyw ... 

Sonic Corp.
Still hungry Sonic in North Charleston is horrible! I didn't even get fo ... 

Wal-Mart Stores, Inc.
Marketplace seller stinks Your Marketplace seller- Discount Computer, continues to no ... 

Paypal
HORRIFIED AT LACK OF CUSTOMER SERVICE I purchased N95 masks in April and it is June and I have no ... 

Family Dollar Stores, Inc.
Anonymous I live in Fairplay, Colorado and the mgr of Family Dollar g ... 

Fox News Network, LLC
Anonymous I love our military, and will continue to honor them in eve ... 

Dollar General
I would like to know why the store in Diamond Il is not following the mandatory face covering. Was just in there & the place was very busy with probably 70% of the people with no face coverings or distancing. I left my stuff & walked out!! I don't want anybody's germs

The Home Depot, Inc.
George Ontkush If big corporations don't accept gmail as an email then the ... 

Costco
Paula I cannot stress strongly enough how much we appreciate Cost ... 

Rent a Center
Bridgette m Sadly that is the case. My dad has been waiting for beds fr ... 

Best Buy
Maggie I am in tears about the way I was just treated by Best Buy' ... 

Ashley Furniture
Mrs. G This has been the worst experience ever!!!!! I have been gi ... 

AT&T
Jackson Exasperating company to do business with. Exasperating. So  ... 

Starbucks
Discriminated and harrased As this is being published on your NJ site, where I live an ... 

Leslies Poolmart Inc
Anonymous Sold me a pump that lasted about 4 months and still under w ... 

Ace Hardware
JRK I ordered item online couple of days ago and it show that i ... 

Cablevision Systems Corporation
Unhappy customer customer services representatives are rude and horrible in  ... 

QVC, Inc.
Anonymous I realize we are in a tough situation but this ridiculous a ... 

Barnes & Noble
Jean Benner If You Give a Pig The White House!!-- You're ok with this?  ... 

Petco
WinniethePoo SHAME ON YOUR CORPORATION FOR RACIAL DISCRIMINATION - FOR Y ... 

Days Inn Worldwide, Inc.
Anonymous I'm disgusted at the way I'm being treated. I'm currently a ... 

Papa Johns
Hoping for the Best I have been a long time lover of papa John's, but lately it ... 

Chick-fil-A, Inc.
anonymous Susan A from chick-fil-a in Temple on N 31st was the rudest ... 

American Home Shield
Sheila Horrible Horrible service I have held for up to 3 1/2 hours ... 

Jack in the Box Inc.
Joe lucero Jack in the box in San Antonio tx on Zarzamora street, do n ... 

Pizza Hut
Lydia Loved Pizza Hut Pizza. Was a rewards member too. Now that I ... 

Comcast Cable Communications, LLC
Jim WARNING: Customers,

Tumblr
NativeGuardian Firebomb corporate March 21 we PURGE !!!!

Cheddars
Dan Shortened menu is so disappointing no onion rings, no soup  ... 

Hibbett Sports
Jon I purchased a pair of shoes online. They did not fit, so I  ... 

Macy's
anonymous In march I pre-saled an item & free gift to be picked u ... 

Target
Anonymous WELL.... Here we are on June 5th and no refund for the othe ... 

Home Depot
Anonymous g my ceiling fan. Then I was hung up on! Later in the day I ... 

American Express Company
Anonymous how customer service is handling customers issues.

Priceline
Anonymous eline, that did not show up on my itinerary. So I bought th ... 

AppleBee's
Anonymous worst customer service we have ever dealt with. I would lik ... 

Big Lots
Anonymous was not aware of that policy..

Jo-Ann Stores, Inc.
Anonymous nd what we employees are going through. I'm sorry your onli ...