Information, reviews and public commentary for US companies

 

Family Dollar Stores, Inc.

Rating
0.923802
Web
http://www.familydollar.com
Address
10401 Monroe Rd.
Matthews, NC
28105
Contact
Howard Levine
Role
Chairman and CEO
Phone
(704) 847-6961
Employees
52,000
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Lily - 19 h 25 m ago

0

I just visited a family dollar in Eagle pass to on Memo Robinson rd. The cashier was extremely rude,slow and didn't even remove my clipped coupons. I told her and she wanted me to look dumb and believe as if she had removed them. Dam she tried to ruin my day but karma will get her.

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Anonymous - 1 d ago

The store on 7mile and Greenfield in Detroit mi 48235 is never stocked and they just opened. Why is this?

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anonymous - 1 d 16 h ago

1

one of your workers at your location at Red Bird and Highway 67 needs to be moved to another location. I don't think you wants to be at your store #07148/ She is rude, unhelpful and I could say a lot of other things. I cursed at another customer when I was in there before. But you don't have to worry I won't be going that location again. The only reason I have gone in this store is because its's convenient. I will go out of my way not to go there again.

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Anonymous - 1 d 17 h ago

0

Why in the world would you put merchandise out at the front by register and NOT BE AVAILABLE TILL THE NEXT DAY! That is really wrong. Oh you can buy it at regular price she says......even told me they were there........freaking sucked!!!!!!!!! Y'all need to think and do it at the end of the day!!!!!! Not thinking y'all. Probably will go somewhere else. Why would I go to a store that does this? And why didn't the employee tell me this BEFORE I GOT THERE??? YOU AIN'T GONNA GET MY MONEY ANY MORE.......STORE ON PRAIRIE AND NORTHERN!

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Roland Groff - 2 d ago

0

Store on harvard ave in newburgh. This store is racist not once have i seen a white employee the store is a mess items in the middle of the floor boxes left in the middle of where people need to walk i am put in several app's at this store never even got a interview yet i was a manager at a dairy mart for 2 years guess what i am white

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Brittney Malveaux - 4 d 16 h ago

0

Today I sent my son to purchase some items from the family Dollar by my house. my family and I go to this store all the time due to it being 2 blocks from my house. As my son and nephew was walking through the door another African-American boy whom they were not with entered behind them. My son went to retrieve the items I sent him for and was told he needed to leave the store bc he was stealing and he was with this other African- American boy whom he wasn't there with. My son then asked to call me the cashier whose name is DeAuntre.cursed him out and told him get the fuck out and he ain't want to talk to his m*there*cking mama. After getting this phone call I then went to the Family Dollar myself. When I arrived there were 3 police officers on the scene. When I entered I asked what happened,? I was told that the issue was already resolved because they watched the cameras and it wasn't my son or nephew stealing.Well duhhh all BLACK ppl are not trying to steal.the manager by the name of Cheronica Smith then tried to tell me she always had problems with the school age kids in this area. Furthermore that is why she had made a rule about older kids/ teens not being allowed in the store after dark without a parent. I told her that this rule was not company wide and asked for the corporate number.she then went on a rant about how she tired of the stuff that they have to put up with with the ppl in the neighborhood.the final straw was me asking for both the manager and the cashiers names as the cashier was extremely unprofessional and rude.and the manager whom was not there for the incident tried to justify accusing my son saying we apologized.the police then informed me that I was being criminally trespassed.i did nothing wrong besides ask for the corporate number to report this incident.you have a horrible unprofessional ghetto staff at the family Dollar on 23rd and Broadway in Galveston. I'm gonna make sure I NEVER give my money to this company again.not only are they racially profiling but cursing out kids too JUST DISGUSTING!!

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Mrs Ricketts to be - 3 d 10 h ago

Stores here are so short staffed they even ran a hiring event however you have to first apply online and complete a survey first i get it but come on red flagging a person telling store manager they are not hirable based on computer results that rarely relate to everyday life or job but are designed to be demonstrated when situations at the time may arise could be indication why these stores remain short staffed. Can not get HR on the ph to address this matter...let store managers handle there hiring not some computer program

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Who gives a fuck - 3 d 12 h ago

This Family Dollar company does noy care. Its that simple...you guys never answer the phone in human resources and any of these comments arent even being read. You guys need to do something about your worthless ass workers.

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Fes up - 3 d 19 h ago

0

My experience with the Family Dollar in Brownfield Texas has been nothing but one bad experience after another. The manager there is racist has made some racist remarks I do not believe that she should be Management in the store where are the majority of people that come in their Hispanic. Every time anyone color goes into the store she accuses him of stealing she follows around the store I think it's horrible that I just saying age we can't get past all that I do not go to the store anymore I'd rather travel across town to the other dollar store and go down the street to the one in my in my neighborhood

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Kishanna Hawthorne - 3 d 20 h ago

3

I go into my local family dollar every Sunday to purchase the Tennessean that has the coupon inserts. I have gone two weeks in a row only to get home and the coupon inserts have been removed from the papers. The first time it happened, I didn't say anything because I had gotten the last two papers and it was only $2 but last week when I got home and had 4 papers but no inserts, I immediately tried to call back to the store a couple of times but no one answered. They were not closed because only about an hour had passed before I looked into them. I have yet to go back in there to report it to the store manager but I plan to as well as make a suggestion as to them moving the newspapers up near the register so they can see if someone is indeed taking out the inserts.

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Carolyn - 17 d 16 h ago

1

I just tried to purchase red ribbon at Family Dollar in Scottsburg Indiana for a Valentine's Day project. Placed my items on counter girl scans it and tells me it scanned for a penny for she can't sell it to me and tossed it in the trash. Why the hell aren't they allowed to sell something for a penny. A penny is a penny and keeps it out of the landfill. I'm so appalled by this that I will NOT shop family dollar again. Dollar General store always honors whatever the price scans. I guess Family Dollar doesn't care about their sales or customers. So much for customer service when you can't even get in contact with anyone.

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consumer - 9 d ago

2

Most of these retail stores don't; they have to many other customers that patronize them. Said but you're not hurting them by not going back; they could probably care less.

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Anonymous - 4 d 17 h ago

0

No it's next to to impossible dollar general is not this way

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offended - 5 d ago

1

applied for job thru indeed and received a BULK EMAIL with over 200++ other applicants information and I am certain all mine went to all 200++ of theirs.

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dispensary l - 5 d 4 h ago

3

I went there to shop and the security guard at the store became load and aggressive grabbed my cart mystery with the items I was about to purchase left my purse on the ground all within seconds an African American that was the second time that occur it also took place at Stone road with another aficsn American guy I don't get it not a problem there are several other store. I can shop I found that pmretty strange will never go back to a another.

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Anonymous - 5 d 13 h ago

I went there to shop and the security guard at the store became load and aggressive grabbed my cart mystery with the items I was about to purchase left my purse on the ground all within seconds an African American that was the second time that occur it also took place at Stone road with another aficsn American guy I don't get it not a problem there are several other store. I can shop I found that pretty strange will never go back to a another.

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Fred Alston Jr. - 6 d 18 h ago

2

I used to work for Family Dollar of Henderson NC on Beckford Drive I work there Six months was very mistreated by supervisor Sterling West but called corporate office to complain about how I was treated then I was token off the schedule but was coming to work everytime I was or not scheduled to work basically the only one that would work when others called out. I sometimes got there and worked my shift plus someone elses shift.

I was and still is a dependable worker hell i even did what the assistant manger was supposed to had done but was not recognized about it. So after i was token off schedule supervisor told me he would call me back to come to work in a little while but never was called i called everyday too. So in few words i was fired and didnt even know it because he told corporate i walked off from job but never did but they put me down for no rehire but not understanding why that is. I would like and explaination on why i cant go back to family dollar or dollar tree for that matter if this reaches district manager please email me and tell me something cause i need another job asap my email is (hidden) thank u

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Reginald Jernigan - 7 d 13 h ago

0

I'd rather shop with dollar general or dollar tree for sure now!

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Reginald Jernigan - 7 d 13 h ago

1

It's sad when your stores suppose to close at a certain time and they close two hours before their time because they have to clean the floors when they have enough time to clean the floors when they close. This particular location is 3500 Martin Luther king jr. drive sw Atlanta, Ga. 20331-4007 It's ridiculous when you expect to go and shop and their closed well before time.

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Tj o'Neil - 8 d 16 h ago

1

I think that you over work your store managers , some work 65 to 79 hrs a week, bust their tail for the store no thank you for , plus take hrs away from then. In which makes them have to work by themselves for 3 to 4 hrs which is unsafe. They have no family life plus when they ask for a vacation day their dm tells them they cant have them. I know this do anything to help them at all but yall should be ashamed

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Paul E. Jones - 26 d 32 m ago

3

(SPAM)

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Jazz - 25 d ago

0

All the workers there are ratchet and very rude and a regular customer like myself would never go back there!

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Robert Jovovicz - 23 d 5 h ago

4

My complaint is more in relation to equal opportunity employees. I know of an employee that works at a Family Dollar in Houston Texas on Scarsdale and Beamer. The manager hired the employee with the knowledge that the employee was not able to work the cash register. she has been told over and over that this employee has a learning disability but is very capable of working just not working the cash register. The manager continually puts the employee on the register. The employees first day in the job was Friday after thanksgiving and was put in the register, probably the busiest day of the year. Many times she has humiliated this employee in front of customers and it has enraged the customers more than anything to see an employee being treated like this. The employee is very friendly so the regular customers have gotten to know and understand the employees limitations. Today was no different other than she did this again to the employee who stood aside embarrassed and n

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Unacceptable - 22 d 22 s ago

0

I'm going to take a wild guess here and say, this has to be something that is acceptable and okayed by assistant managers, managers, human resources, and higher level personal. This disgusting behavior and manner of treatment towards the employees FAMILY DOLLAR hires is seen widely and is over looked by many in the store chain. I can comment on this exact thing, not because I have personally experienced it ( That could not be the one treated that way because I'd be in jail for beating the living hell out of one of them) but I have seen first hand in my local store the manager act completely unprofessional to it's employees as well as hear my son tell me about the dispairment of treatment that constantly goes on there. SOMETHING SHOULD BE DONE AND NEEDS TO BE DONE ABOUT THESE CORPORATE COMPANY'S WHOSE ONLY INTERESTED IN KEEPING THE MONEY FLOWING IN BY ANY MEANS NECESSARY!

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Mrs Ridley N - 21 d 5 h ago

4

Hello,

Taking the many negative comments below into consideration, I can't be sure my matter will be addressed but I certainly hope someone will take the time to look into the incident that I encountered this morning as a customer with one of your store managers in a small town called South Bound Brook in NJ. I detected a negative vibe from the store manager and only employee in the store. Early on I asked for assistance and he told me I'd have to wait bc he was busy at the counter, which was no problem. During the discussion I inquired for the price of storage totes, which he told me were not for sale, but I brought them over for a price check which he gave me a price - again no big deal, I dismissed him as busy and possibly short On patience. I finally selected storage containers among several other items, went to check out and he told me that I did not have the correct lids and I needed to select the matches to the containers. I explained that I didn't see any, so I followed him to the side of the store where they were located. He, like myself, was unable to find perfect matches and rather than accommodate me said, "you messed up this area." I replied "are you saying I messed this area up?" He said "yes, I check every morning before I open and it wasn't like this." I of course denied making any "mess" and he said "don't challenge me Motherf#%! Get the hell out of my store!" I then reacted angrily and tossed the containers to the side, gathered my jacket from the cart as he took the cart away from me!! As a result, rather than to argue, I called the police. I felt very uncomfortable and threatened by someone who could behave so irrationally toward a customer. As far as I know he was the only employee and I the only customer in the store at that time. I left the building to wait for the police. They took a report after questioning us both, and I went on my way. Under no circumstances did I deserve that level of disrespect from anyone

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customer - 9 d 29 s ago

2

WOW! I am curious to know if he denied it? I know in my hometown (Brunswick) we have three dollars; I've been in two and of those the largest one here has some nasty attitude people working in them. I've even heard one cursing; not to a customer but just out loud but does it matter? Dollar Tree has no class and you can tell that by who they hire nine times out of ten.

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