Information, reviews and public commentary for US companies

 

Family Dollar Stores, Inc.

Rating
0.767302
Web
http://www.familydollar.com
Address
10401 Monroe Rd.
Matthews, NC
28105
Contact
Howard Levine
Role
Chairman and CEO
Phone
(704) 847-6961
Employees
52,000
General profile image

Danielle Phillips - 17 h 16 m ago

0

On October 5, 2019 we had a grand opening at our Neely Rd. store in Memphis TN. My district manager placed a "TIP JAR" out for the customers that wanted food. She also did this at two other grand openings prior to this incident. Yesterday she calls to fire me. She claims that the prize my husband won at the grand opening was against policy. But, my coworker's wife also won a prize. Only the devil would stand behind a decision so unethically. My co-worker wasn't fired. And isn't the dm taking tips from the costumers against policy? I haven't been contacted by anyone about this immoral termination.

General profile image

Phyliss - 6 d 24 h ago

4

I live in North little rock Arkansas in rose city . there are 2 family dollar stores within a 5 mile radius . both stores clearly state open till 10 but for the 4 th time I have gone to both locations at 945 to find the doors locked and employees standing around can you please tell me why I have worked for retail stores before if you closest 10 you lock the doors at 10 not 945 is this how family dollar vonducyd themselves farley stating store closing

Familydollar_headquarters -phone-number-+1.8.5.5.'3'6'9'.8.5.6.5..

Familydollar_headquarters -phone-number-+1.8.5.5.'3'6'9'.8.5.6.5..

Familydollar_headquarters -phone-number-+1.8.5.5.'3'6'9'.8.5.6.5..

Familydollar_headquarters -phone-number-+1.8.5.5.'3'6'9'.8.5.6.5..

Familydollar_headquarters -phone-number-+1.8.5.5.'3'6'9'.8.5.6.5..

Familydollar_headquarters -phone-number-+1.8.5.5.'3'6'9'.8.5.6.5..

Familydollar_headquarters -phone-number-+1.8.5.5.'3'6'9'.8.5.6.5..

Familydollar_headquarters -phone-number-+1.8.5.5.'3'6'9'.8.5.6.5..

Familydollar_headquarters -phone-number-+1.8.5.5.'3'6'9'.8.5.6.5..

Familydollar_headquarters -phone-number-+1.8.5.5.'3'6'9'.8.5.6.5..

Familydollar_headquarters -phone-number-+1.8.5.5.'3'6'9'.8.5.6.5..

Flagged for review. 
General profile image

Misty Kohan - 5 d ago

3

Howard Levins CEO, I need to speak to you regarding fraudulently sold cards at the location on N. Graham st in Charlotte N

General profile image

Ex customer - 3 d 16 h ago

4

doors were locked and a hand written sign was in the window saying "closed while we unload truck". Went around the side of the store and saw 3 employees standing next to the truck. When I asked them how long it would take they told me "until it is

General profile image

Robert Trott - 2 d 24 h ago

2

@myfamilydollar I'm extremely upset and dissatifiede and I've done nothing wrong. She who had robbed me during a late night checkout. A friend needing groceries was 3 different receipts. Noticing I should have more money I began looking through my items and receipts but was told I needed to leave because it was closing. I remember on my second order giving her the money then rushing to get another item I had forgotten. Then when coming back with the items I paid for that as well but she never gave me my previous change due from the second. It's now 10:37 at night I've been here for 20 minutes writing you. I've added up my three receipts double counted my change and am disgusted they stolen $5.65 form me knowing she never gave me my cash back. The store number was 01777 in Marion Ohio and I was also the last customer to leave the store. Thank you everyone on Twitter for reading and apologies and corporate due to an employee's mis,,,

General profile image

D brock - 1 d 11 h ago

ver been asked to do anything like that. The woman then chased me to the front door demanding to look in my bag by loudly. Ipopped it open and said go ahead but I hope you can be in trouble for this because I don't steal. She then started talking about it to bystanders toy bag dumped in into a basket and then told me to get my stuff and get out her store. I tried to pick up basket and go to throughway to put my stuff back and she then screamed "you ain't taking my basket " so I had to kneel on the floor and start filling my purse . She then said"Here how bout this" took the basket and threw it out the door. I did scream a name at her because I was mortified at this point. She walked back to the door and threw my dropped charger cord at me...

General profile image

D. Brock - 1 d 13 h ago

0

I was told to check my purse at this store when I said no I'll just go wait up front. Then as I was walking up front I said I have never been asked to do anything like that. The woman then chased me to the front door demanding to look in my bag by loudly. Ipopped it open and said go ahead but I hope you can be in trouble for this because I don't steal. She then started talking about it to bystanders toy bag dumped in into a basket and then told me to get my stuff and get out her store. I tried to pick up basket and go to throughway to put my stuff back and she then screamed "you ain't taking my basket " so I had to kneel on the floor and start filling my purse . She then said"Here how bout this" took the basket and threw it out the door. I did scream a name at her because I was mortified at this point. She walked back to the door and threw my dropped charger cord at me.

General profile image

sarnesckym@gmail.com - 2 d 5 h ago

0

@myfamilydollar I'm extremely upset and dissatifiede and I've done nothing wrong. She who had robbed me during a late night checkout. A friend needing groceries was 3 different receipts. Noticing I should have more money I began looking through my items and receipts but was told I needed to leave because it was closing. I remember on my second order giving her the money then rushing to get another item I had forgotten. Then when coming back with the items I paid for that as well but she never gave me my previous change due from the second. It's now 10:37 at night I've been here for 20 minutes writing you. I've added up my three receipts double counted my change and am disgusted they stolen $5.65 form me knowing she never gave me my cash back. The store number was 01777 in Marion Ohio and I was also the last customer to leave the store. Thank you everyone on Twitter for reading and apologies and corporate due to an employee's misappropriation of moneyHaving the greed not to do what's right is a sin. The best of humanity is our compassion for another helping when you can and not profiting from mistakes in sin as it becomes double sin greed to gluttony.

General profile image

Tiki Smith - 3 d 12 h ago

0

Today, Saturday, Oct 12, 2019, I went into Family Dollar to buy a couple items. As I approached the cashier to pay, a short heavy set woman approached me and said loudly... "You were in here the other day, and you stole sneakers. I said, "Excuse me. I didn't steal anything." She got loud with me. I told her do not accuse me of stealing.

This is what occurred last week.... Last week, I purchased Black sneakers, size 1 for my daughter. I lost the receipt. I just wanted to get the same exact sneakers for my daughter in a size 2, because the size 1 did not fit. I showed the cashier the sneakers. The sneakers were not worn. The cashier that was waiting on me got nasty with me. She then said, I will go and ask the manager. The manager never came out to speak with me. She came back out with a nasty attitude and said, "We can't exchange them without a receipt." I have exchanged things before there without a receipt. This occurred last week. I gave them the size 1 back and got a size 2.

Then, today, as I mentioned above, a manager approached me and accused me of stealing in front of all customers. I asked what was her title, she turned and looked at the customers and laughed out loud, and yelled, "I'm the manager." I told her do not accuse me of something I did not do. I asked her name so I could report her. She said, "I get off at 5:00!" She was attempting to instigate a fight with me outside of the store at 5:00 when she gets off. I told her that children fight, and it shows me that she doesn't need to be a manager if she wants to fight me after work. Then, the cashier, a heavy set younger women, she started saying things to me. Then, I told her that I am trying to pay, but the manager keeps interjecting and saying that I am stealing. I told the cashier that it's the manager. The cashier then said, "It's You! Yelling. I told her to not yell at me. She then proceeded to come from around the counter to fight me. Someone had to hold her back. I would like for someone to call me. My number is (hidden).

General profile image

Richard O. Green - 3 d 13 h ago

1

Greenfield Ohio store is the worst. Managers are rude. Isles always blocked with stock. Don't buy sugar there or bread unless you like tasting fabric softener. Bought a pair of wireless earbuds. Didn't work. So I go back, the manager very rudly told me they don't take electronics back. Well was going to exchange them for more expensive ones but I didn't get a chance to before being told the above very rudely. So I threw the fuckers on the floor and told her to shove em. Then she told me I was not allowed back in her store. Well I'm on disability and this store is the closest to me. I used to buy everything here. All my monthlies. And alot of food and snacks. Don't have a car, I ride my bike there. I probably spent around a hundred a month there. Now I have to call someone to take me to general dollar because I'm disabled and can't climb the hills to it on my bicycle. So yeah isn't crazy how one person with a bad attitude can mess things up for so many. I've talked to alot of my fellow Greenfield people and most won't go because of her and HER store. Girls even transfer to other stores because she's such a bitch. They can't keep good help there. Was a good store at one time, not now. Been going there for20 years. So if ya ever passing through Greenfield Ohio stop in and check her out. NOT. The recording when I called corporate (you can't talk to a person) said they would contact me in 5 working days. Nope didn't happen. Very pissed off.

General profile image

Robert Trott - 3 d 16 h ago

I was just at a Family Dollar store in Dracut and waited five minutes for someone to get behind the registrar. I was first in line . While I looked for someone to help me the guy who worked there finally came back . There were five people in front of me . I will not wait my time going in there again Bob Trott

General profile image

Lajuana ballio - 4 d ago

1

Worst store i have even visited. I will be contacting the health department. Birds live in this store as well as rodents. It is always trashed. They never stock shelves but rather leave carts of received products in the aisle for customers to break open themselves to receive product. This site needs to shut down completely hand down. Or they need overnight work done to clean and stock shelves. They need a facelift or remodel of their interior lay out. I wish coorperate would reach out to me so that i can give them an ear full of possitive and negative feedbacks. When i walk past a mop bucket filled with black chalky walter located right up against gondola shelving containing food and no worker within feet of it no no no. When there are empty drink bottles all arround the stores shelves and walkway ground area no no no. Check out these photos of my visit on 10/11/2019. Despicable

I had to take the time to submit many many photos and a review of the poor conditions to Google review for the store located at 3409 cleveland ave columbus ohio 43224. I will continue to do so until it changes. Because of the many birds and rodent i will reach out to the health department if change doesnt happen. I eill post picture of the rodent damage next. This is a serious problem.

General profile image

Ex Customer - 4 d 12 h ago

0

Went to the store on Broad Rock Blvd. Richmond, Va 23234 at 4:30 pm. The doors were locked and a hand written sign was in the window saying "closed while we unload truck". Went around the side of the store and saw 3 employees standing next to the truck. When I asked them how long it would take they told me "until it is done" -very lame, even by Family Dollar's standards. I saw many customers trying to open the front door and leaving in disgust. I will never go back.

General profile image

Misty Kohn - 5 d 6 h ago

Howard Levins CEO, I need to speak to you regarding fraudulently sold cards at the location on N. Graham st in Charlotte NC

General profile image

Anonymous - 21 d ago

The Gainesville, FL store has a very RUDE manager by the name of Jeannie. I was just in the store & had picked up some items that were marked down. Upon m checking out , the items were not ringing up as marked they were ringing up as full price, the cashier ask the manager to over ride the price sine they were clearly marked as being $.25 each, the manager REFUSED to do the over ride of the items in my basket & then took the basket & all of the contents from me placing them on the floor behind the cashier telling me that they can not be sold for that. Clearly the products are marked down, as they are out of season ( all items were patriotic items/ summer signs) . Its against the LAW to have

Familydollar_headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7..

Familydollar_headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7..

Familydollar_headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7..

Familydollar_headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7..

Familydollar_headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7..

Familydollar_headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7..

Familydollar_headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7..

Familydollar_headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7..

Familydollar_headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7..

Familydollar_headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7..

Familydollar_headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7..

Familydollar_headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7..

Flagged for review. 
General profile image

Paul jones - 20 d 16 h ago

4

FAMILY DOLLAR #7971, 43071 Hayes Road,Sterling Heights, MI 48313

Went into store today around noon, could see nobody at register. Then she stood up and was on her cell phone. No greeting!

Purchased a few items, went to register and the same girl was still on her phone and now eating chips. Still no greeting or questions.

She had to now use both hands so the phone went in the back pocket, she rang me up and went back on the phone. I had to wait for 30 seconds whilst she finished texting for her to hit the ...

General profile image

GIGI - 20 d ago

2

This one needs a lot of work. It is never stocked and there are so many boxes it is a safety hazard.

W.Mount Houston Rd, Houston, TX 7708...

General profile image

Furious momm - 19 d 16 h ago

4

h him. Then when my husband ( daughters father) informed me he had left his wallet in the car by accident I of course went ahead and left her and him in there to take care of business. The manager followed me to my car accusing me of stealing(cause I walked around the store for a few and then went to the bathroom and then quickly went to the car). Then she ran back in the store so I had to follow her in,look for her so I could explain what I was doing. This isn't even that I am complaining about...

General profile image

Anonymous - 19 d 15 h ago

I don't know if my complaint about this Family Dollar store in Somerset Ohio went through to you or not. Something needs to be done about this store and the manager and all emp...

General profile image

Laron Barb - 15 d 26 m ago

3

The Family Dollar store in Belvidere Illinois is a mess. The outside is littered with trash. There is no excuse for letting it look trashy like that. You can't tell me that the manager or assistant manager or employees cannot see the paper garbage Along the front of the store cannot pick it up and put it in a trashca...

General profile image

Ronda - 14 d 17 h ago

3

THE HOUSTON DM ARE MESSY THEIR VERY UNPROFESSIONAL THEY KEEP UP MESS HOW CAN YOU HAVE PEOPLE LIKE THAT IN LEADERSHIP THEY HAVE TO LEAD BY EXAMPLE I PERSONALLY THINK THEY NEED MORE TRAINING HOW COULD YOU

General profile image

Chillar - 14 d 14 h ago

3

The Family Dollar store on 25991 Euclid Ave, Euclid, OH 44132 is the worst store ever. They are stealing people's bank information and going shopping. On September 12nd my mother in law went and just brought a pack of cigarettes from this location and on that same day someone used her bank information to spend $250 at a hair store, $140 at Champs and then $70 and some change at another store. This store is nasty and the workers are rude. I have told everyone I know not to shop at this location because they are robbing us hard working people. This store

General profile image

my day is good - 13 d 18 h ago

0

You are so right I ask for a manger and was told I am a manger and was not the Manager Bitch don't lie Store #04643 951 S.Beckford Dr Henderson pay money for Oct items and bitch did not know why ok Manger

General profile image

Linda - 13 d 16 h ago

2

Family Dollar in Kingston, OK. I was in Family Dollar getting water. When I pulled the bottle out and the space is so small the shelve cut my hand, really deep. I went to the front of the store so I would not drip blood all over the store. When I ask the clerk for a first aid kit, she looked at me like I was crazy. She shouted at the other clerk to bring her some toilet paper. I said, "NO, WHAT'S WRONG WITH YOU!" She then very coldly said, "do you want to make a complaint?" I said yes. She call the home office and for at least 5 or more minutes that person was asking questions. I finally walked out of the store so I could get something to stop the bleedin...

General profile image

Mr Jack - 13 d 19 m ago

3

Went to Wendy's in Charlotte NC, and ordered a ten piece spicy nugget meal (small size), drink a sweet tea. I don't know what that drink was, but it wasn't a sweet tea. OI opened the cup, and found a top in the unknown drink.

I will Never go back to that Wendy's in Sharon Amity in ,,,Charlotte, NC ...

General profile image

Anonymous - 12 d 18 h ago

What should Family Dollar do about that?

Other Reviews & Comments

Amazon
lutek Dear HR

Macy's
FlaurieGirl I tried ordering a pair of pants to be sent by express deli ... 

Chick-fil-A, Inc.
Anonymous You still bitching about this? With 600 people telling at l ... 

Buffalo Wild Wings
Anonymous That's correct. So other than the poster being a Trump supp ... 

Netflix
Anonymous He is a much better actor than Trump is a President, busine ... 

Rooms To Go
Nicole Edwards Purchased an adjustable bed base for my aunt for an existin ... 

Greyhound Lines, Inc.
Darryl Gray hound should be ashamed of themselves.i purchased a ti ... 

Domino's Pizza, Inc.
David B I leave in San Antonio, TX. Order from your local store on  ... 

ADT Security Services, Inc
Jeff They will put you in danger if you cancel service yet stay  ... 

Panera Bread
Ryan I had the same issue myself, I could go to Subway and get a ... 

T-Mobile USA, Inc.
Concerned parent Dear T-Mobile this is in regard to your new lost in the sto ... 

MetroPCS Communications, Inc.
Anonymous U need to contact the Better business Bureau in ur State ge ... 

Dick's Sporting Goods
Anonymous Their deposition? Highly educated, are we? You and your fri ... 

Nike
Anonymous Tell them what?

Fox News Network, LLC
Anonymous You just posted how it's disrespectful to the office of the ... 

Wal-Mart Stores, Inc.
Anonymous What is discusted?

Liberty Mutual Holding Company, Inc.
Anonymous I've never used Liberty mutual and the commercials are a ve ... 

AT&T
Barbara We have been att uverse at our current address for 7 years  ... 

The Home Depot, Inc.
Michael Blyth Michael J. Blyth October 15, 2019 Ms. Faika Sammy, Store Ma ... 

Instacart
Big neek There's no way you can you pay for groceries on your debit  ... 

Google Inc.
Anonymous They are fucking sorry bitches , they did me the same .

Old Navy
Anonymous I OPENED AN ACCOUNT , PAYMENT WAS DUE TODAY I WENT TO THE F ... 

Dollar General
Anonymous I just left a dollar general that closes at 10pm. And it wa ... 

Lowe's
Carla Good day. My name is Carla. A very loyal, long time Custome ... 

ESPN, Inc.
Eric P Brother Gomez...I'm with you 100 percent! I'm certain there ... 

Jack in the Box Inc.
Owen fitch Can you help me

Ashley Furniture
Anonymous Horrible just horrible,worst service, cant reach anyone. th ... 

Rent a Center
Anonymous Place is a rip off .They make there money off poor people w ... 

Sonic Corp.
Rita Sonic in Winfield, KS. Their tea use to be amazing BUT when ... 

Books-A-Million Inc
Michelle Lucas Hi my name is Michelle Lucas and I'm writing on behalf of m ... 

Southwest Airlines Co.
Allyn T Calling BS on paid seat assignments -- really B not A. Made ... 

The Directv Group, Inc.
Tas Would be nice to actually watch a show not commercials ever ... 

The Sherwin-Williams Company, Inc.
bev so unhappy with my purchase of paint this evening. When you ... 

Bob's Discount Furniture
David What's the corporate office number?

Best Buy
Anonymous My name is Eddie Billingsley, I have been a member of Geek  ... 

America's Car-Mart Inc
Constance Jiles & Monica Jiles I don't know what is going on with Carmarts locations as I' ... 

Ford Motor Company
Cassandra D I have a 2013 Ford Explorer that is nothing but a money pit ... 

Home Depot
Euler Fernandes I wish I could give negative stars for the service I have b ... 

Denny's
Debbie My husband and I went to the Denny's in Clifton Colorado an ... 

Amtrak
The Sherbines We had a wonderful day trip on Amtrak departing from Johnst ... 

Gold's Gym International, Inc.
BRYAN RODEN not sure if anyone that can do anything about this will eva ... 

LA Fitness
Dee Is the la fit chain in trouble? Lots of bad reviews, mine i ... 

McDonald's Corporation
King Balthazar ***The New World Ordure ....Ten Commandments (1) Thou shalt ... 

Groupon, Inc.
Andrea WORST customer service, shady business practice. Fine print ... 

Allstate Insurance
Concerned Citizen Adjusters and Claims department representatives are a bunch ... 

Safeway, Inc.
Rhonda The Tillamook Safeway continues to go down hill!!! There's  ... 

Belk Incorporated
Anonymous Same thing at Belk Kingsport. They continue hiring under th ... 

Taco Bell Corp.
Pissed off patty The Taco Bell at 18885 NW 2nd Ave smells just like shit ! I ... 

Six Flags
Madison Maple These people suck. Impossible to get on the phone. 7 months ... 

Enterprise Holdings, Inc.
Trisha Zimmer I rented 2 times in October and both times they did not hav ...