Information, reviews and public commentary for US companies

 

Family Dollar Stores, Inc.

Rating
0.741023
Web
http://www.familydollar.com
Address
10401 Monroe Rd.
Matthews, NC
28105
Contact
Howard Levine
Role
Chairman and CEO
Phone
(704) 847-6961
Employees
52,000
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Payne - 18 d 6 h ago

5

Please contact (hidden) I have a question about my purchase,

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Huzzat - 1 d 15 h ago

Are you interested to buy polo for men's usd 2.40/pc and tee usd 1.40/ pc

Pls contact us at. (hidden)

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TiJuan Edwards - 2 d 7 h ago

3

I received a statement of wages that says I was paid funds from Scott V Family Dollar. I never got a dime and am requesting someone contact me.

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Pamela Baker - 2 d 10 h ago

1

I went to a Family Dollar in Forest Hill Texas and the Lady @ the register charged me for a 20oz coke and I don't drink Sodas on their promotion deal...glad I looked @ my receipt...cheating people out of their money....I guess she put her drink on my receipt(smh) know she stealing out the store

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Terri - 2 d 10 h ago

0

I entered the #379 Family Dollar in Waynesboro, MS today 08/15/19. The store was deplorable. The floors were very nasty and needed mopping. There was merchandise strewn all over the aisles. I took pictures and walked out. It was embarrassing to say the least. The manager's name, Larreka, was on a big sign outside the store. There was also merchandise on carts to be stocked on the shelves. I have never before seen a store in this condition. I hope that now that I am complaining about this that something will be done about the store' conditions and the negligent employees.

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Esperanza - 6 d 4 h ago

0

My husband went to the store on 4422 s. Marsalis on 08/11/19 around 5:15p.m. and he was refused service the girl (Shawn Stevenson) said she don't accept cash card only but then the next customer had cash and help them. My husband came home and told me so I called and ask her why she did that and she said because the other customer had the exact change and I said how do you know my husband also had the exact change and she told me ugly stuff on the phone and she hang up on me. I then called back and asked for the person name and one of the girls told me it was Shawn Stevenson I don't know if they even told me the right name back.

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Inez N SERRANO - 6 d 4 h ago

0

My elderly father was put out of store in Kissimme Florida by hostile & unethical morning store manager. My mom who was in the parking lot was also addressed by said manager who came outside the store to instigate a situation. Talk about unprofessional & ghetto behavior by a so call general manager

Will be contacting Executive office to further complain.

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Della Mcbey - 6 d 10 h ago

3

I went to the family dollor store in st. Johnsbury Vermont the store is gross. Shoes all over the floor dirty nasty. Got to the register rung the bell twice no one showed up to ring me out . People behind me start ringing bell no one comes . I leave my stuff and walk out the lady running store is smoking out side. I tell her u have people in there oh sorry finishes her smoke and heads in. She seemed to not care about losing a sale. Or no care to clean the store.

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Nicole Stephens - 8 d 4 h ago

0

I shop at family Dollar everyday an today I go into it an being accused of stealing a bag from 2days ago , I stay 5 houses down from family dollars why when I spend money when I go in there would I want someone else bag an when I come home I put bags on the table I don't go through then my child does so if sum that don't suppose to b there in there she will c it b for me . I dislike being accused of sum I haven't don't but the store manager is s real b@ # ,, trying to front me in the store told my friend give her $2.00 bc I'm wouldn't waist my time going to jail for $2.00

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Sg - 8 d 11 h ago

1

Guess they really do.not care for anyone customer's or employees. I will never shop there anymore. Only thing they care about is money.

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Frustrated - 9 d 12 h ago

0

The New Centerville Pa store manager is the most incompetent person EVER. Shelves are empty and they never gave dollar bills for change. Even the handicapped would know when shelves are empty you need to,order more or put merchandise and for the live of all that us holy go to the BANK and get more ones. It is two whole mikes away. Stupidity in the making.

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CJ - 12 d ago

0

Who ever is in charge of the store st Cherry and Central in Toledo Ohio should be fired IMMEDIATELY That store is a disgrace it's filthy there was a pile of flour covering a spill that customers had to stand in to checkout The shelve were dirty and empty cases of products scattered in the aisles and employees uniforms were stained and wrinkled Never shopping at ANY of your stores again And I was a faithful shopper but not anymore just because it's in the Central city doesn't mean customers there don't deserve Respect and Cleanliness

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Customer observed - 13 d 5 h ago

1

I was in the Family dollar store at 51st ave & Thomas in Phx,Az and observed the Manager treating another customer rudely.The customer was trying to purchase garden pots which according to the store shelves were 50% off but because the register didn't come up showing 50 cent price,it came up $1.00 the manager refused to honor the store signs. Even another employee went back and looked and came back whispering to the manager that the sign read the garden & outdoor supplies were 50 % off but the manager still refused and even told the customer that it was up to her to find which pots were on sale.I feel the manager should be reprimanded for her behavior

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Anna-V - 15 d 7 h ago

0

we went to shop at family dollar store #01118 419 grand caillou road houma la to buy the 6load bottles of persil washing powder.because it was 2.00 and had a 2.00 coupon on back of it .and the manager april said that we wasn't getting 2.00 off because she was,t doin it and when i asked why she said she put clear tape around the bottle because the coupon on bottle was expired.and that it would be free ......... long as you pay the sales tax it is not free.they had the same product at the family dollar on w park ave.and the girl called her manager . then she called april and april told her how to do those expired coupons. i have the receipt. and then april got mad when i told her that she ok it at west park store and cursed me and my 2 daughters out and said i'm banning y'all get out of my store ,,,,they need new management there. and then she put all 12 bottles in back of store .one lady put her stuff back and left the store because april was too rude that's not the first time for being rude.if u need to verify the receipt it is store #04012 5801 w park ave ste 112 houma, la, (hidden).you dont treat customers that way.........

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Marlene - 15 d 11 h ago

1

went to the Family Dollar and while there I purchased a phone charfger. I plugged it in that night and it didn't charge my phone. the very next day I took it back to the store to return it and I was told they do not take returns.I took another one in place of it but that one doesn't charge either. There is nothing on my receipt that says no returns and if there was a notice on the counter that the girl pointed to was so worn you couldn't read it. As far as I am concerned Family Dollar is a rip off. If you cannot stand behind you items you should not sell them. I fully intend to put it on Facebook and let people know to beware.

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Stephanie Jackson - 16 d 19 h ago

0

My family had went down to loa ut to visit my husbands parents for the weekend. We forgot we had to pay on our storage unit so my husband an I took our kids into the family dollar located in loa utah at 75 s main st loa utah phone # (hidden) Wednesday July 31, 2019 around 7 PM so we could put money the money on my card to pay my storage unit or else I was going to be charge another $$100 for a late fee an to get it out of the auction process an my kids had some money they earned an wanted to spend it. So we drive up to the family dollar an my 4 kids go in threw the doors an my husband an i was still standing in the door way. Well my brother in law (my husbands brother) his babys mom worked there which i had no idea she worked there cause like i said we were just in town visiting. We didnt make it threw the door an she came storming up to me an my husband an told us we had to leave cause we couldnt be around her or where she worked not because she had a protective order against us but just because she didnt like us. I asked her now why cant I shop here cause you work here (mind you the town we live in only has a grocery store an then family dollar) she said we were not welcome I told her I could shop here if I wanted an then she grabbed me by my throat squeezing my neck to where I couldnt breathe infront of my kids an shoved me out of the store. My kids were screaming an crying I've never done anything to this lady I dont even talk to her so now because of her I owe another $100 towards my storage unit so its went from $49 to $149 an my storage unit is also up for auction now because I didnt pay it ( I'm 2 hrs away from my storage unit an I'm 1 hr 1/2 away from any other store to where I could even put money on a card to pay for it) so now I might end up losing everything not only do i own put everything my kids have also. An when she grabbed my neck an pushed me some how she tweaked my neck an now it hurts to turn it to the one side so I'm now going to have to go into the clinic tomorrow to see if everything is ok. plus my kids are traumatized. So if family dollar chooses not to contact me an make things right with me I've already contacted my aunt who is one of the top prosecutors for the hill air force then we will take matters into our own hands an sue family dollar due to there employee physically putting there hands on me for absolutely no reason at all I front of my children an for messing up my neck an squeezing my neck so hard I couldnt breath. Not only do I have it on camera but thank God they have cameras also an if they go back to play the video it will show them everything plain as day as to what happened.

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Jonh adams - 18 d 11 h ago

0

In Colorado Springs there's a Family Dollar on Boulder Street 80909 is the zip code it's the worst store in Colorado Springs the manager Terry has no regard for the customers or anyone else he lets his employees do whatever they want they stand outside at night smoking cigarettes why the customers are inside all the food carts in the back of the store are all full this morning I counted ten of them there's no product stuff on the shelves nothing-at-all I go in there for food in the morning before I could go to lunch and there's nothing all these shelves were empty Terry makes excuse after excuse why this store does not have anything in stock he blames everybody from the people in the warehouse in Texas to everybody else he never takes responsibility for anything his store is responsible for he has no record at all for his customers I would like to see him replaced as somebody put in this store that can help the customers and provide a great service for them I spend a lot of money here I've been coming to the store for five years and this is the worst I've ever seen it I hope this corporate office could take steps to replace Terry and make it a store that us customers could be happy once again thank you

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Upset - 20 d 7 h ago

1

I was in family Dollar in wadesboro nc and the store manager jarrell told me "I don't have time for this" talking about ringing me up because I had a whole buggy of stuff. He was so rude, even the assistant manager said he should have been nicer and a customer that came out after me said he is just an ###. I have never been treated like that before. That's his job to ring a customer up!!!! It's on video...

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Anonymous - 22 d 6 h ago

Family dollar on praire in pueblo has a manager with a nasty attitude sold us damaged goods wont refund our money why this is bad bussiness

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Virginia Sheader - 22 d 7 h ago

0

I'm sorry I was so angry when I made the previous post that I did not doucebelle check so there are some misspelled words not that I miss felde them but my phone did

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Virginia Sheader - 22 d 7 h ago

0

I went to my local Family Dollar today in Glassport Pennsylvania first the 2 people working there were standing at the cash register eating and couldn't bother to show me where any products were they just pointed. Then I ask workplace water was and the woman looked at me like I was speaking a foreign language until I made the gesture of swatting something with my hand and then the light bulb went off O may be and I'll. The store with messi most the shelves were empty. I tried to call their customer service which is a whap all it is is a computer they keep pushing moved to a different number and you never talk to a human being then the last thing they left the the security walk on the pair of shoes that I bought and now I have to go back to get them take it off I am never going to a Family Dollar again as long as I'd live

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Debra Nelson - 22 d 11 h ago

0

Visited my local Family Dollar in Cedar Lake, IN, on the 24th of July to buy outdated Pepsi product. Returned to the store on the 26th and checked the shelf to find a outdated 2liter. I approached the manager Nancy with the outdated product and explained my outdated bottle. I was told it's not her problem it's the reps. I had my receipt and it didn't matter the 30 day return/exchange policy. Family Dollar made a profit from this purchase and I feel I should've been given a refund or exchange for the July 1, 2019 expiration. I called numerous times before heading to the store just to have it get hung back up or hear the staff must be assisting other customers, call back later. Nancy needs a attitude adjustment and maybe it's time for her vacation or maybe a week of customer relations! Will not be going back to this store, (it's only 3 miles from home). I'll do my business with the Dollar General that's the same distance,,,,Hopefully someone reads this.

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shay - 22 d 11 h ago

0

The chicago store 11319 on 118th and western store manager is so rude she curses at the customers has a nasty attudiue. She caught a shop lifter and excuse my French but told him in front of customers "GET YO MOTHERFUCKING ASS OUT MY STORE STEALING". I was shocked as a customer what if it was kids around. Also one of the Assist managers I darker skinned girl with braids is also rude she curses too. They laugh and are on there phones. I will never shop there again and will tell all my friends and family about this store. I thought all family dollar and dollar tree stores where great up until now

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katie - 22 d 11 h ago

0

Yes I have been in that store and yes they are nasty and rude. They act like it's a brother to ask them for help. I will just shop some where else. Plus they are never stocked with stuff I need.

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I don't get it - 23 d ago

1

The Arcadia, WI store is pretty good, most of the time the workers are happy and smiling, I went in this past week and looked for one of them red baskets to shop with, the cashier told me, that they are no longer aloud to use these baskets, that the manager said it's a store wide rule now. How can that be? I rather take a basket and get the things I need instead of trying to fit a cart down them tiny isles! What gives? Why would you take away the baskets?

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