Information, reviews and public commentary for US companies


Family Dollar Stores, Inc.

10401 Monroe Rd.
Matthews, NC
Howard Levine
Chairman and CEO
(704) 847-6961
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Linda - 2 h 29 m ago

I will not shop at the Family Dollar in Attica, In because the employees are always by the entrance & exit doors smoking. I should not have to smell cigarette smoke. That is why Dollar General gets my business.

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Marion Pesic - 6 h 45 m ago


I live in STL MO Tennessee why can't I get a job there when I just got done setting up a store I've been shopping there for 11 years somebody got the job that smokes pot and takes 35 minutes to put up 3 toasters why am I not allowed to work there she got the job I did not I just said set up for the place now they want me to go to a different place I do not work for the set-up job I want to work where I live thank you

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Fred Hunsaker - 7 h 14 m ago

I live in Ordway Colorado half the Family Dollar Store in Ordway the manager there has deemed that I am a scammer because I buy a lot of gift cards. I have 7 brothers and sisters plus their kids whom I send gift cards to. Because the manager of the ordway store thinks I'm a scammer she won't sell me any gift cards so I have to drive miles and miles out of my way to purchase these cards. I tried to buy one amazon card today with a coke and she basically my money couldn't be used in that family dollar store. I guess I need to contact my lawyer and instruct people about discrimination. I don't have any problems at any of the other family dollar stores so why am I singled out?

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Anonymous - 9 h 9 m ago


Latta SC - I witnessed Missy the Store manager go in front of the counter to purchase a beer/alcohol beverage for a customer and the ASM Brittany refused to do the transaction because she knew it wasent right !!! This isn't right and something should be done !!

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The store in shreveport la why don't they have to wear masks but if you're going to work in public you need to make sure the public are comfortable going in your store! Not a single worker wears a mask in the store. I've been in several times and it's the same every time. I won't be back just for being disrespected as I spend my money. You really dont CARE!!!

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TW - 17 h ago


The store in Gnadenhutten Ohio does not even try to pretend to follow state guidelines regarding the pandemic. I know everyone has an opinion on masks but if you're going to work in public you need to make sure the public are comfortable going in your store! Not a single worker wears a mask in the store. I've been in several times and it's the same every time. I won't be back just for being disrespected as I spend my money.

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Nameless - 1 d 7 h ago


I bought a set of Bluetooth ear buds from a Family Dollar Store. I tried them for 2 days they kept falling out of my ears. So, I went to another Family Dollar Store which is closer to my house to return them. The MANAGER of the store waited on me as she is rolling her eyes about another customer who was checking out because she was taking a while which I had no problem waiting. She looks at the receipt and says "Why aren't you returning them to the other store" I explained why then she says " Well this return is going to mess up my inventory" I do not care about her inventory I am a customer and I expect respectful CUSTOMER SERVICE!!!!! She is the manager of this store which is in Gray, Louisiana. She should LEAD by example. If she the manager who seems to hate her job is going to speak to a great customer with disrespect. (I USE to shop there often.) How are employees she trains going to treat customers......She embarrassed me in front of other customers and a lady walking out with me says "she is always that way with people...There are a bunch of folks out of work she should feel blessed to even have a job...If she ain't happy move on and do not let the door hit you in the ass....I will NEVER shop there again. As I see Most of your stores are closing. I can see why stores are filthy and CUSTOMER SERVICE SUCKS...Shame on Family Dollar for hiring unhappy people with an ATTITUDE....She should be written up immediately....Wish I would have gotten her name and store number but I walked out. I will drive 30 minutes out of my way to return them to original store where I was treated like a customer should be treated...This store is in Houma, LA next to Rouse's Market. Wish I would have gotten her name and store number because that employee who sold me the ear buds was AWESOME!!!!!

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Rosemary - 1 d 7 h ago


Store #5449 wouldn't let me exchange a $2.50 item without receipt. Had to go home and get it to exchange a power adapter. This is a total waste of time. I was told I had to come back and wait for a manager what kind of management is in this store?? Just wanted to exchange and they wouldn't. An item that is that little of an amount and why would I have to wait until 4PM for a manager?? The item was unopened and new. Wonder why nobody likes this store management sucks!!

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Jodi Fletcher - 1 d 9 h ago


The employees at the Mi ave in Ypsilanti store are very nice to their customers under all circumstances. I'm truely impressed. They deserve to be recognized for there respectfulness.

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Angelico Williams - 2 d 13 h ago


I need the CEO number and email directly. I am a wife of one of the store managers who just had surgery yesterday and the DM ask my husband do he have some body to watch me so he can come off leave which they only gave him 1 week off. He already work the Sunday and have been getting calls all day on my surgery yesterday

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Anonymous - 2 d 12 h ago

My email is (hidden) if the CEO needs to contact me. I don't not wish to talk to the DM or the 2 bosses that's over him

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Love child - 2 d 8 h ago


I hear ya I had the same problem here in Texas and the CEOs number would be most helpful along with his email address because Family Dollar doesn't pay enough for them to give up most of their lives my husband has been working 2 1/2 weeks straight without a day off among having two deaths in the family and a terminally ill wife they show no compassion . It's like they set you up for failure and hold you down unless they deem it necessary for you to be off work otherwise you might as well sell your soul to the devil

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Chrissypooh - 2 d 12 h ago


I'm really upset right now I'm from Chicago an I went to the family dollar on 59th an Ashland an got me some oatmeal an I just open two packs of them an pour them in a pot an it was so many red bugs in there I'm pissed oatmeal is my favorite an I don't want it anymore seeing that made my tummy weak

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Very unhappy customer. - 2 d 14 h ago



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Disgusted - 2 d 18 h ago


The store in Barh Maine is in disarray only open maybe 4 hours a day makes hours as Manager goes along. 1 manager there tells her family problems to the public. Store is a filthy mess items and just thrown items on the shelves nothing is in order there's no stock trucks comes in I can't even put the stuff on the shelf.Shop there anymore and neither was a lot of people in town we will go elsewhere

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Anonymous - 3 d 7 h ago


I live in central louisiana and I visited one of your stores and was very upset because there was a customer that asked to use the restroom and was told the restroom was broken

The customer then asked where do you do when you need the restroom and the employee just walked off leaving the customer unanswered

Then the customer really got embarrassed beyond belief because the customer soiled their clothes

I will never visit a family dollar store again

This is what is happening in these areas

Breaux bridge,cecilia,and arnaudville

The district managers need to send mystery shoppers without notifying the store managers

in these areas

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Anonymous - 3 d 15 h ago


Family dollar in Grand Rapids Mi on Fulton is a joke! Face mask required but none of the employees have them on! Very rude service as well. Note on front counter "I can't just stand up here and wait for someone to show up"

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LeAnn Glory - 4 d 7 h ago


I live in Tahllequah ok I visited the store we have here in downing and experienced some very Rude employees!!!! I will not go back. The parking lot was empty and both employees were outside smoking and commenting on my parking capabilities which happened to be lacking that day.

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Anonymous - 4 d 9 h ago


I was at one of your stores getting stuff I got to the spray Lysol I grabbed 4 so why she didn't tell me it was a limit

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Anonymous - 4 d 10 h ago

I walked in at Family Dollar and they told me my stroller wasn't allowed I offered to leave it by the front I was still told no my daughter is too young to walk and I have just been discriminated against ATR is meant for anybody and she cannot walk Aspira discrimination they don't clarify exactly what a wheelchair needs to look like a stroller in a wheelchair qualify in the same area this is wrong

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Lynda - 5 d 4 h ago


On Wednesday, September 17,I shopped at the Family Dollar in Arnoldsburg West Virginia.

Of the four employees three were sitting right outside the front door smoking. When they decided to

come back in the store only one of the four employees wore a mask. I have noticed that your employees

do not wear masks typically. Whether they think the Covid virus is a political ploy or whatever, it is still a state

law. When the employees don't wear a mask it sends a message to shoppers, they don't need to wear

one either. We do not have a lot of cases but our cases have doubled in the past two weeks. I find

it unacceptable that the employees do not wear masks.

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Anonymous - 5 d 9 h ago

So your employees at the store on 5th st in Barberton Ohio need to show respect this happened on Saturday September 19 2020 a young man walked in bleeding and was trying to ask the young lady to call 911 he was bleeding and studdering and she was making fun of him saying are you high you cant be in here like that, then she seen he was bleeding still didnt call 911 and made him go out side someone had shot him so maybe he should sue or she needs fired.

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Unhappy customer - 5 d 12 h ago


This is the store on South Reynolds in Toledo Ohio dirty store I've been in abandoned houses that were cleaner than this store it's disgusting and get started about the way the employees talk to customers is uncalled for

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Larry.W - 5 d 15 h ago


I am complanting about a store that is in Detroit on wyommig.A employee said i stole something . I said you can look in my bag .he said no get out.I have one leg its hard to get around.Yes i went to your other store on 7mi. the pepole there are very nice to me.but I cant always get there due to my leg missing.Also a employee there follow me after he gets off work and mess with me after he gets off work.I filed a police report but they still hass me.Please forgive my spelling

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Mary - 6 d 8 h ago


Mayer, AZ Family Dollar has only a few employees who wear masks since a recent change in management. There are signs on the door stating customers must wear masks but several employees including a new hire will not wear a mask. There is no provision made to sanitize the carts. I was treated very rudely by an employee Dawn on 09/16/20 When she could have calmly and quietly explained a recent management change which forbids dogs. Instead I was.humiliated and embarrassed by her loud admonishment

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