Anderson Indiana dealer bad service over charge very rude they don't know how to diagnose your truck
I was at freighter dealer in Anderson Indiana I brought my truck to fix it .they diagnosed it and told me that I need to change harness I agreed .they charged me 1500 dollars 250 parts and 1200 laber .and it didn't fix the problem then they told me that I need to change another parts for over 15000 dollars.when I asked to talk to the Maneger he kicked me of .they where not professional .
I understand how staff and workload balance out. Repairs are what they are. Freightliner dealer in Florence south Carolina customer service personnel are not very personal. I can't treat my customers the way they conduct business. Need I remind people I'm the customer and if it wasn't for me they wouldn't be their. If they gonna be point of contact for service customers they should learn and accept their positions and not giving people a sour taste.
My name is Alonzo I was recently in Freightliner of Birmingham Alabama where I was overcharged at least about $1,000 for repairs that they did I was charged for a diagnostic and a test drive after the repair was made.
terrible company, good thing that there are lot of other options in the market. tried at least 10 freightliner locations for repairs but only frustration nothing else...
This Triad freightliner is the worst shop North Carolina the worst place I've been got here at 7:00 took 5 hours for someone to look at it 3 hours to replace the regen pump and now I been wains goin on 2 hours for sine one to test drive it so I can go and still waiting smh
I have had a very bad experience with three Freightliner shops in Alabama and Texas..Each sent me on the road and we broke down out side of all three.
I am not satisfied with this 2019 Freightliner. It has had a leaking problem since I had it. I had it in the shop and the problem is still there. I think the problem was from the factory.
The interior comfort for the bunk is terrible, I can not sleep Because I am not comfortable, which is unhealthy and unsafe to me and the public due to fatigue... How will you fix this problem?
Mr. Robert Cunningham, do you respond to these reviews
Recently purchased a 2020 Cascadia. Absolutely love it. That said. Absolutely hate the driver assist feature designed for safety however in actuality creates a safety hazard(s) almost hourly. This driver assist technology is terrible and should be completely removed from new truck and really any vehicle ever designed. I want control of the vehicle at all times in both my personal vehicles a d commercial vehicle. Should the future of vehicle technology really be in the hands of and influenced by individuals like mr. musk who is most definately on drugs the entire day?Thank You
Had a truck built for us and it has been nothing but a problem. We have more maintenance bills then income. Even with a warranty. I DONT RECCOMEND THIS COMPANY AT ALL!!!!
Had a truck towed to the Des Moines Repair Order R103029342:01 location after they said they could get to it. They failed to get to the truck the following day and then called and said they needed more hours for diagnostic. Which we approved. Still the tech must only change oil because after 9 hours he and they still didn't know what was wrong with the unit. I finally sent a truck to pickup the unit and the paperwork showed they were looking for their multimeter to run a test. I was charged 1171.65 after the service manager stated that he didn't have the right guy on the truck and waved all the time he had in it. There are procedures in running test on truck, there should be one for dealerships being crooked and unethical.
Truck went in Greensboro NC shop for rear axle leak was told out in one week .Now day 11 still talking about waiting on tool. Still talking about not having any idea when it will be finished. You would think this was the first rear axle job.
Do not go to Empire they sell you things that is not bad
Freightliner of Philadelphia has one of the worst parts dept. ever the orders are never right they take forever to answer the phone they are never eager to help anyone and always have attitudes. when called and told that the order was wrong the parts that were ordered was not what was received. that's even worse. Not to mention when you call several times looking for an order and you get 50 different answers and reasons on where your parts are and a week later they tell you that it was delivered to a location that has nothing to do with your company and that you will have to figure it out. When it is clearly there mistake.
i work for neely coble as a parts delivery driver. i made a human error and delivered the wrong part one time i got wrote up sent home losing half a day pay and lost 450 dollars pay on my incentive pay....ive never called out of work a single day,,,,,,,,wtf,
Birmingham Freightliner is totally a rip off my truck 2010 Cascadia had clutch and etc done in Forest Park Ga In April this year spent over $5000 I thought I had oil leak I pulled over at T/A in Dodge City ala to get it fix the technician said it was transmission fluid and I needed to take it to dealership I contacted the forest Park freightliner they told me to contact Birmingham Freightliner and send them the assessment Birmingham Freightliner told me to call weis wercker service to toll my truck to them the driver of the wrecker broke bolt on drive shalf and told Freightliner he broke the bolt in the yoke well I'm outta $1557 and still got transmissions leak I got rob poor customer service no
Workmanship It wasn't shown plus the manager for Freightliner in Birmingham told the toll truck driver he was not at fault for breaking bolt I paid $475 toll $653 labor and $357 for yoke they fix what wrecker tore up and I paid for it and the problem I had I still got leaking transmission very dishonest service
I bought a 2019... at overall happy with it. If I would make one recommendation. The ladderr to the upper bunk gets in the way for the person using the lower bunk. I like the top bunk access in the older trucks. I.e. 2017 and before.
what is the breakdown of a freigthliner truck refusing to start.
Freightliner in Pompano Beach,Fl is running a scam business. I took my truck there for simple oil leak repair and they never fix the issue and charged me $3200.00.
1st time they told me the truck was repair, I went and drove it home, after several hours, oil was leaking in the same spot. I took it back.
2nd time, after 6 days, they told me the truck was repaired, I went and drove the truck home, the following day, I noticed oil leak on the ground and when i checked, same oil leaking in the same spot. I took it back.
3rd time, the same issue and I took the truck back. all what they were doing was cleaning the leak so it look like they did repair.
After 5 days, they called me again and this time, it was a scam. They told me that truck had a engine light and it need new turbo. They told me that the repair cost is more than $10,000. The sales person was ready for me. He asked if I have the money to repair, if I can get loan from the bank and when I said I don't have it, he showed me a brochure for companies that can finance the repair cost. He asked me about the truck title.
I asked him how does simple oil leak has to do with turbo?
I drove the truck to the shop, how comes now it can't even fire up?
when I brought the truck in, it did not have engine light and Technician drove tested the truck some day, what happened?
This is a big scam they are running in that shop at Lou Bachroot Freightliner in Pompano Beach, FL they still holding my truck because as they claim, the truck can't start.
I am in touch with state Attorney office, Better business bureau, and I am waiting for my interview with News media investigator. If you read their review, many complain similar to what I am going through. they must be stopped!!!!!!.
Freightliner dealers are all scammers.