Information, reviews and public commentary for US companies

 

Freightliner

Rating
0.847682
Address
9600 W Roosevelt St
Tolleson, AZ
85353-9248
County
Maricopa
Contact
Robert Cunningham
Role
President
Phone
(623) 907-9900
Annual Sales Est
$338,665,329
Employees
210
SIC Code
5013
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Earl fowler - 10 d 15 h ago

0

Freightliner dealership in sharonville ohio are no good at there jobs they lie about parts they are lazy and I will never take my truck back there worst people I have ever dealt with

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Fritz Human - 22 d 8 h ago

0

Freightliner of Augusta sold me a 2013 Freightliner Cascadia with a 90 day warranty. First load the truck coded

Then as soon as I got on the highway the codes went away

One month later it started coding again took it into Smith Power Products in Salt Lake City.Freightliner of Augusta,GA says they will only pay half of the repair bill.I did buy a 1 year Warranty from TruNorth.Warranty was denied as tests showed it's a pre existing code before truck was sold.My question is why is the seller not taking full responsibility? I told them I'm willing to pay half and they agreed to pay half now they don't even want to pay half only quarter then quarter when I get truck title verification done at home.They only notified me last week about verification of title.I can't just drop my load and drive home,home time is based upon load availability! I never want to do Business with them!!!

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Jacek Seroka - 27 d 12 h ago

4

Hello

Im company driver and few days ago I started to drive brand new Cascadia Truck .I was driving previously Freightliners trucks only with on guard system .The newest version is giving me very serious problem with stability control message. It can lead to termination of employment. Three times of hard braking or stability control incident or combination in one month means six months probation with one error only. In recent 5 years I had 2 stability errors but on brand new Cascadia in 2 days I had 2 .I'm getting letters from my company via email with warnings. The stability errors occurred on straight sections of the road ,not on the ramps ,not on curves ,just on straight line.My questions is where I can find the help ,who is a developer of this sensors. I can't afford to loose a job with this record as a unsafe driver

Great Regards Jacek Seroka.

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JACQUELINE KOWALSKI - 30 d 9 h ago

3

My opinion, : this collision sensor is ok for rookies...on dry roads..but my cascadia just about threw my through the windshield when it slammed on my brakes on own.. said collision warning yet NOTHING was in front of me... I was thinking maybe a bug set of the sensor ?

My point: I had NO control of the brakes at that moment and thought to myself, if this was winter , on icy roads, it should would of caused an accident. Maybe jack knifed the truck or something.. I mean, what's going to happen when a snow plow tosses road ice in front of his sensor? I feel this feature on these trucks are more dangerous than anything ..and most likely freightliner didn't think it through enough before putting this anti collision sensor on these trucks..

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Skyline - 34 d 13 h ago

0

I have four Freightliner trucks and I am experiencing serious service problems. I took one of my trucks into a dealership to fix a loosing power problem. They claimed to have fixed it but ever since then I keep having the same issue.The truck is now in the dealership again for the same problem again and of course they claim the problem is different. No one in these Dealerships seem to have the right answers for my truck's problem.I am loosing money and employees as a result of my truck being down for indefinite time. I need help from some Freightliner or Detroit manufacturing official.Does anyone have a number to their Headquarters?

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Stephanie - 38 d 9 h ago

1

Absolutely absurd issues. We have been down almost a month now bc of an air leak!! Truck is at H&H Freightliner in Hope Mills, NC. I have been told it was fixed X 3. The truck has literally never left the property bc on exit - it happens again and I take it back. I purchased Freightliner in Feb and got truck in March this year. I can't tell you how upset I am with my choice.

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Anonymous - 41 d 16 h ago

0

Wow, and i thought that I was the only one that has had a poor experience with the Freightliner people. I work in the insurance industry, and have for over forty years. While I used to have a wonderful working relationship with Freightliner of Harrisburg, things have gone down hill since the dealership was taken over by Larry Hufford. Their parts department these days refuses to provide me with prices to assist in evaluation damages to a Freightliner truck, unless i am willing to pay them $150. Now this does put me in an awkward position, and makes it impossible to perform my job. It certainly does not inspire me to have wrecks towed in to their shop, as used to happen frequently. The least that the manufacturer can do is provide a public web site where one can go to get prices on their own. Unless this situation is corrected, i must continue to steer anyone that i speak with to stay away from the Freightliner product.

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Rosalee Carmichael - 44 d 10 h ago

0

Rosalee Carmichael I don't know what you did to these brakes but they squeal like crazy tired and sick of listening to the brakes where and who thought it was fine to have the brakes squeal like the way they do should be a recall and change them sounds like you killing 100 cats everytime you apply the brakes please change this racket noise

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Dan and Sue - 50 d 15 h ago

5

Dear Sir/Madam:

I would like to express our appreciation to Dean O'Toole, Shop Forman, at Fargo Freightliner and technician, Dustin for assisting us with a windshield wiper issue on our motorhome which is on a Freightliner chasis. They were both professional and extremely helpful to us while we are traveling in the North.

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Melissa Colbert - 62 d ago

1

They make trucks that want idle.But that is a problem. The truck want idle.If it's hot and the Apu unit want run .or cold .The maker of such is going to get sued.And the attorneys will be glad to hit Freightliners pocket You can die due to weather conditions.And truck want idle

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moe - 65 d 4 h ago

0

the worse dealer ship we ever dealt with charging for diagnose and they couldn't find out whats wrong with the truck

freightliner dealer ship in mount Vernon wa

don't ever go there again

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Michael(504)701-2326 - 72 d 14 h ago

0

This concern/complaint is address to whom it may concern.

In April of 2018 my company (Ricks Towing), purchase an M2 out of Mississippi. Since the purchase of this vehicle I've been refuse service from the service department in Slidell,La. , and the complaint of other problems. Each problem is beginning to cost money. I'd like to speak to someone that can help me.

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A pissed off owner - 83 d 16 h ago

0

Frieghtliner trucks sucks shity repairs haven't found one honest dealer to fix my truck only thing they know to do is throw parts at it and mess it up more then when they do repairs and a sfu49 code comes up they say it wasn't anything we did. Well bullshit it wasn't there before u guys put your sticky little fingers on it now my truck is doing all kinds of weird shit it never done before. Thanks for your incompetence and for hiring back yard mechanics

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Rt - 91 d ago

Freight liner is the biggest pile of crap I have ever drove...the new trk rides so bad the drive shocks poured out all the fluid...to short of a wheel base... overall a piece of crap.. why don't they ask the driver about the Turks??? Not the pecker head maintainer director with a attitude dude...

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Jeremiah - 91 d 4 h ago

0

I love the new cascadia...except the steering wheel tilt! Already just about took off my thumbnail and a couple more scrapes besides. Why do such a thing?!? That's what I ask myself 5 times a day when I raise my foot up in the air and catch nothing but the realization I'm about to possibly be really unhappy again.

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Templetrucker - 94 d 12 h ago

0

Freightliner in El paso texas sucks!!! I have been here almost two weeks and the truck still aint fixed every time my boss calls them its a new part. They cost us the load i was under. They just keep giving us the run around. This is no way for them to run a business. My boss is pissed and so am I.

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TSP Fleet Manager - 118 d 13 h ago

0

Absolute worst Service I have ever had to deal with. ZERO customer Service skills, Service is inept at best, Diagnostic skills are non existent. only used Northwest Freightliner Palatine Il. because of the backlog in our shop. after getting pounder for over 12K on a truck repair and finding out they NEVER TEST DROVE THE UNIT AFTER REPAIRS MADE. found bell hpousing bolts to be incorrect and falling out, ECM replaced that it didnt need and being told too bad you bought it when asked how they troubleshot the unit and came to the conclusion MATT the Service manager couldnt explain (which I already knew because of the flawed diagnostic procedures they used) Thought how interesting it was that they screw up the Diag and I still get left holding the bag.

over 6 weeks sitting in your facility now my inhouse technicians can get it right.

thanks for providing a 100% useless and UNSAFE unit.

Wish I could upload pictures of the work performed by this JOKE of a dealership.

Spoke wth the leadership (Lack there of) at this branch and they decided to not do anything to correct the issue.

not the First time having these issues with your service dept BUT I CAN promise it will be the last. ALSO WILL BE THE LAST FREIGHTLINER PURCHASED BY THIS 65 Million per year company!

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Michael - 118 d 14 h ago

Sir,

I was wondering if someone could reach me back in regards to work done on a truck. We've been to 3 Freightliners to get the AC fixed during hot weather while on road but each time the truck AC has had issues afterwards. It has oddly costed everytime to have work done on it and no shop would honor warranty of work done at either shop. Our guys have been through quite a bit without AC in various states over this and we have spent out a significant amount of money. Thank you for any and all help.

First Class Moving Co.

Plantation Florida

+1 (hidden)

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Jay Clark - 126 d 15 h ago

0

I have a Freightliner M2 business class. It has transmission issues, and Freightliner here in Lake City Florida refuses to work on it. They say they do not have a program to diagnose any faults. Can I get any kind of help with this issue?

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Joey M Lacey Sr - 127 d 6 h ago

0

I was at ur dealership in little rock ar for 2 days to get my truck diagnose and possibly service no one tried to see about my truck. Everytime i ask about my truck they said i was next in line. I ended up leaving to go elsewhere my time is money

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Anonymous - 130 d 13 h ago

0

If you are smart people dont buy a Freightliner. You will not get any service

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Nathalie - 132 d 10 h ago

0

To our truck which we just purchased from your dealership in Cornwall. $250,000 investment brand new. 2018. We had a problem with it. We are still waiting for our truck. Your service is the worst i have ever seen. Your sales representative Gilles is a incompetent guy. We want our truck. When will we get good service. You are a disgrace.

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David Craig - 134 d 14 h ago

My wife and I took our Tiffin Pheaton motor home to Lancaster Freightliner last Thursday for a sensor code issue , frontend alignment and trany fluid change . Needless to say it's still there . Told them last night to call it quits on it , it'll be done by 8:30 pm . Got there at 7:45 pm , sat there until 10:39 pm , still wasn't done . They are messed up bunch .

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Randy Hall - 135 d 11 h ago

2

Recently took my 2017 Winnebago Forza in for warranty work to Stoops Freightliner in Dayton Ohio. The issues displayed on my dash were low coolant and shift inhibit, also a belt tensioner bearing was bad. My motorhome has 3100 miles and is relatively new. Strips charged me over $400.00 in labor, needless to say i voiced my dislike and provided a survey indicating my displeasure from this shop. I contacted the corporate office and talked to Todd who resolved the matter immediately - Big thanks to Todd! As for Stoops, they are not concerned with the customers satisfaction. The service manager didn't even have the courage to come out and discuss why I was being charged.

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Unhappy costumer. - 149 d 10 h ago

0

Jimmy castro. I came for a water pump to change it was dropping cooling they charge for a diagnostic that i now and i got the truck back with a nose on my pulling common serially and now im hoping they won't come with the truck was like that berry bad service and pleople are not nice at all.

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