Information, reviews and public commentary for US companies

 

Frys Food Stores

Rating
1.475248
Address
P.O. BOX 1043
Tolleson, AZ
85353-1043
County
Maricopa
Contact
Michael Donnelly
Role
President
Phone
(623) 936-2100
Annual Sales Est
$1,084,800,000
Employees
10,000
SIC Code
5411
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Anonymous - 2 d 4 h ago

1

There is a frys store in sahuarita,az and I come in the store before work and after am there around 5am and they have a young lady stocking on 10. As I was leaving I watched her clock out and then I watch to see what she was doing and she went back to work. is this frys and Kroger operate there stores and how they make there money cheating there employees out of money and unsafe. Why is this employee allowed to clock out and go back to work!!!!! I did try and speak with a mgr. But he was to busy to listen to me at all!!!!!! Just don't understand.

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mike - 9 d 5 h ago

1

My husband worked for Frys doe 1 1/2 yra was always there. Worked hard now its been 1 month since he have notice of leaving company. And still hasn't received vacation pay or sick pay. His online account shows a success share for 600.00 and 406.00 after taxes .and now they say he's not eligible for it so why would they post a check amount with taxes withheld if hes not eligible. Please explain. He still hasn't

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HardWorkingAmerican - 9 d 16 h ago

0

I've worked for Fry's and they're a shady company to work for. I got injured at work doing their job and my claim was denied. Told me not to come back till I fix myself. Then I get a letter in the mail saying to jump through these hoops in 5 days or else I quit. Happily jumped through their hoops and told them they're going to have to fix me and if they don't want me they're going to have to fire me. They get rave reviews because they buy local companies out with their sponsorship but they could possibly be one of the worst local business there is. They will work you till you get injured. Short staffed so they threw me in the chicken room. For 2 months straight, 8 hours a day for 8/9 days in a row till I finally got A day off did nothing but excel for them and do my job above their expectations. I must have sold 15k in chickens and they won't cough up money to fix the hernia I received there while doing one of my tasks. I highly highly advise anyone and everyone to grocery shop elsewhere. They don't care about their employees like they try to project. They use and abuse till your injured or quit. If I knew what would happen I would never give Fry's a second of my work ethic. To valuable for a company like that to get a hard work just to fuck over.

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Anonymous - 10 d 9 h ago

0

I have shopped several times at the McKellips and Recker location and there is a FEMALE Alison there in Starbucks that when I asked where certain people were she stated oh they got in trouble a that is really unprofessional to do. I will never shop at your store again nor will my friends. The store Manager Judy is also a BITCH as she is always yelling at her employees in front of customers. Very rude and so sad that Ken the previous manager is not there. It is not the same.

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Nea - 11 d 5 h ago

1

I shop at Fry's a lot now that I live in the city.

Where I'm from originally, the nearest frys is 22 miles away.

Now there are 2 frys stores really close to me.

Well today I figured, after I went grocery shopping I would get gas, my receipt said I has 41 gaa points. I get there scan my card, the light turned green, imagine my response when the receipt said I had no points. What a Huge Disappointment :(

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Linda - 17 d 14 h ago

4

Hello,

I frequently shop at the Fry's in Gilbert (Gilbert Rd/Williams Field) when I am visiting my grandchildren in Gilbert. I also purchase gas there often and appreciate the rewards for the discount on gas. The staff inside are always friendly and professional. I especially want to voice my appreciate for Kathryn who works at the gas pumps. She is very friendly and often goes around greeting customers with a smile and a sincere effort to wish us a nice day. I appreciate good customer service which seems to be lacking today in many businesses (and especially on the phone if one has a concern about a particular service).I was in management and customer service for many years with the USPS and I appreciate the opportunities to serve the public and learned the importance of good customer service. I just wanted to acknowledge Kathryn for her good example of customer service and let you know she is an asset to your company. Good customer service keeps good customers. There is a lot of negative issues and comments and I am not involved in those; this one is positive. I hope that issues of others can be resolved and if others have some positive experiences they will also share those. Thank you and have a great day.

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Jeff Mitchell - 28 d 12 h ago

0

I've been a shopper at Fry's Food Stores for pretty much a lifetime.

I'm *not* pleased to see their blatant disrespect for law enforcement.

Within the past few weeks alone, we've had an MCSO Deputy shot in the leg. A Phoenix Police Officer, husband, and father of two small children, gunned down and killed in the line of duty. Another Phoenix Police Officer shot at. And an MCSO station and Officer fired upon as well. The same type heroes who put their lives on the line last week to stop a mad man from killing citizens by gunfire on the BeeLine Highway. It's a disturbingly dangerous time for those in uniform, even in our own Valley. A price officers pay to protect the public, which makes it all the more unfortunate to see such blatant acts of disrespect from the private sector.

*Last November* My son told us about the graffiti he saw in the Fry's restroom, which said "Kill Cops". My significant other is a Law Enforcement Officer and he did not want anything bad to happen to her and it really upset him, bringing him to tears. At that time, (November 2015) I reported the graffiti to the store, and they thanked him for pointing it out. Reported it a second time in December 2015.

Six months later, I checked the restroom again to find, Fry's sanded off every bit of graffiti in that restroom *except* for the message that said to "Kill Cops", which is easily a foot tall.

I spoke with Bobby Vasquez, the store manager of Fry's #75, (Higley Rd / Pecos, in Gilbert) who was well aware of the graffiti, down to its message and location. In fact, he stated that he was the store employee personally responsible for sanding off all the other graffiti and *leaving* the message: "Kill Cops".

Shame on you, Fry's. It's time to find my new place to shop after more than three decades!

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Jeff Mitchell - 25 d 6 h ago

This is BS! I want Fry's Food Stores to apologize to Law Enforcement and make a donation to Officer Glasser's family who WAS killed last week ! Maybe this gesture would appear a little bit more of a sincere apology! Fry's senior management needs to seriously reconsider who they have in leadership positions to manage their stores!

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Wife of a retired police officer - 17 d 15 h ago

5

Fired Bobby Vasquez. He does not deserve to work at Fry's. I can't believe that actually is going on at Fry's. Bobby leaving the terrible message on the bathroom wall. I sure am glad nothing like that is in my Ahwatukee Fry's.

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Dre - 18 d 19 h ago

0

Hello, just writing to ask how long does it take to get a deposit back for pumped at the frys gas station? Why does it take a deposit and why $125 dollars, I need that money to pay bills, this is BS that's my money and I cant even spend it!!

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Anonymous - 19 d 7 h ago

Yes, my name is Sonia Chavez, I'm a loyal customer at your location on 48th St. and Southern.

The reason for this letter is, I was wondering if you do donations and if so do you do them for the USPS I mean like water, Gatorade's only because yeah I know it's their job and all and yes they are getting paid for being out there, but our summers here in Arizona are very very horribly Hotand yet they are still out there delivering our \your mail and with a smile (at least ours) no matter how hot it is they are there, so us as their customers we should at least give back just to know they are appreciated

Thanks.

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The - 20 d 7 h ago

You need to change the music in the store at 126 67th ave indain school 7 years of the same shake your buddy song give me a break this is 2016 put a new system in it will change everything, the fastest check out lines in az that right!!!

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Micha - 25 d 3 h ago

1

They stole my $3000 bicycle from my pickup truck today from your store on 24th st. In Yuma Az. The bike was locked. The cameras where checked by the police and come to find out they only cover a very small area of the parking lot.

What is wrong with management? Two of thier own employees have lost their bikes in the lot, and now all employees are told to bring the bikes inside the store.

I am a loyal shopper in your store but I can not leave my own bike locked at 11 am for 15 minutes without loosing $3000.

Do you see anything wrong with this picture? I am on the board of Bicycle Coalition here in Yuma . Please respond. to this e mail. This is your chance to correct an on going problem at your store. The police in Yuma needs your help .

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Robert - 25 d 8 h ago

Went in store at 43rd Ave and Bell to pay 2 bills ( ele. & gas ) the lady at was with another costumer another lady comes I assume mgr. it took her 30 mins. or more to deal with this. The gas bill she could not get to scan western union, would not try to use the other part of bill. Ended up sending it by another system. Worst service I've had with this. She needs better training.

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Raul - 27 d 5 h ago

0

Hello I am writing to let you know the poor performance of reciving in tolleson az. Arrives at 1200 the day are medium and 802 and do not give me the papers yet. I can not explain why take so please take action on the matter thanks

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Kay Stailey - 28 d 8 h ago

0

While I don't live full time in Phoenix anymore, you can rest assured I will be telling all my retired friends about your Store #75, and their disgusting manager. (Per the message below from Jeff Mitchell.) They will find it hard to believe that you have such idiots running your stores, and will certainly stop shopping with you! Shame on you Fry's for sure!!

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SAM - 40 d 11 h ago

0

I have tried and tried to talk to someone about the Fry's Food store on Baseline and 7th Ave. There shelves are ALWAYS out of stock on items I need. There is no excuse for this to be a continual problem like it has been. I have spoken to mgmt in the past about this. He said (assist mgr) that they are working on it. I go on senior day and usually spent 200 to 300....that is WHEN I can get what I want. I also make multiple other trips during the month. You are very close to losing my business totally....how can you get a senior discount on food when you don't have what I need??? Maybe on purpose so I can't save my 10%...When I go back after you are OUT OF STOCK, I have to pay FULL Price. How fair is that. You are continually out of ad items, and the store does not like to give rain checks...they expect to inconvenience us further by 'come back tomorrow' we will have it then. This is NO WAY to do business. I have totally pulled my pharmacy business from this store as well do to poor customer service and lost, yes LOST rx's that I dropped off only the day before. I would estimate that I spend 5k plus a year at your stores, but the Safeway, Bashas, Walmart and Costco are going to shortly become my stores of choice. At least I can get what I want there....I am so frustrated.

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Lisa Martin - 37 d 11 h ago

0

Frys/ Kroger Corporation, does this on purpose, it's a money saving ploy for them. It's also illegal,

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Obvious - 29 d 15 h ago

5

Try shopping earlier... They don't have an unlimited supply in the back.

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Jenny - 31 d 12 h ago

3

rude cashier at Frys at 10660 Grand Ave, Sun City Az named Kenneth. Bought raspberries - rang up $2.99 - I said they are on sale today - cashier responded - "it'll ring up at end - if you have any questions about anything ask me at the end and we'll see about it". He then proceeded to make comments to the bagger (BTW - she dresses and makes up like she is a clown in a circus) "I always get people like this 1st thing in the AM - makes my whole day - God bless America". I spend a lot of $ every month at this particular Fryes' and do not appreciate snide remarks being made about me just because I questioned the price of an item. Also, there are several employees in the deli section that could stand an attitude adjustment - they certainly work at a snails pace, "bunch" cold cuts up instead of laying them out nicely in the plastic baggie, all the while yawning and yawning. Occasionally when I order cheese to be sliced, they will tell me to go to the cooler where where are cold cuts and cheese already cut. If I say, "I want you to cut it fresh for me", I have gotten some really nasty looks. I am certain that the Boars Head folks would be most unhappy with their attitude. There are also some very good deli clerks.

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Cindy Posey - 32 d 10 h ago

The Fry's at 2727 E Broadway needs the riding carts real bad to many people need them they just have 3 alot of people like leave because they don't have any

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Anonymous - 35 d 9 h ago

Fry's gas station on 95th ave and union hills has the most races person ever .... she is a white female who totally hates latinos...

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David bolton - 37 d 5 h ago

Found worm in pork chop taday 5-19-2016 and your store manager wants it back with an exchange im spreading the word asap via news if youll do not contact me involving this matter. Im in knoxville tennessee and my name is David bolton i have pictures and i still have the pork chops and worm in my freezer.

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Anonymous - 39 d 18 h ago

5

I found Fry's on Apache Blvd in Apache and Mckellips/Stapley to have great customer service, employee's happy and appear to like to help the customers, even on Senior Weds. I go past multiple stores to shop these two locations, will continue to do so. It is not easy to serve the public, however, this is not demonstrated by the affect of the staff. GREAT CUSTOMER SERVICE, give these two locations a chance, you will NOT be disappointed.

I would like to suggest a change at the register, i would suggest the monitor on the self check out not show the VIP number on the screen in large numbers when using the alternative ID numbers. I have been hacked at the pump with my gas points, this is extremely disturbing point about shopping with ID numbers.

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Josh - 40 d 12 h ago

0

I go to frys every single day for the past seven years every one there is so nice. Just about a month or two ago they got a new manager, wow is he the most un friendly manager I have ever seen he looks so un happy everytime i come in. Today I tried to say hi and he completley ignored me like i wasnt even there. I dont no his name but he is the general manager and has a bald head and wears glasses. I think that frys needs a GM that repersents that store well. I will not go back to that frys on 107th and Indian school again! I spent over$ 20,000 there last year I will be spending my money else where.

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