Information, reviews and public commentary for US companies

 

Frys Food Stores

Rating
1.460177
Address
P.O. BOX 1043
Tolleson, AZ
85353-1043
County
Maricopa
Contact
Michael Donnelly
Role
President
Phone
(623) 936-2100
Annual Sales Est
$1,084,800,000
Employees
10,000
SIC Code
5411
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S. Ladd - 17 d 28 s ago

1

My daughter and son-in-law went into the store at 43rd Ave and northern today to buy 40 pieces of chicken for the family because his Dad had just passed away this morning. The lady working in the deli area rolled her eyes and said they couldn't sell that much at one time without a n advance notice order. There was plenty of chicken cooked. When brought to attention of the manager he simply said "I'll talk to her.". You know under the circumstances, the manager should have given them the chicken for free for being treated so rudely!

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Who died?and why do we care? - 6 d 19 h ago

Bunch of fucking whiney ass people here.you people have nothing better to do,then comment on stores you had a bad experience at?Jesus folks,find a hobby, and just because someone you know died,does not mean everyone has ri bow down to your demands.Go to KFC next time shit bag,they can handle big UNPREORDERED MEALS for you and your mutt friends.

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Anonymous - 44 d 35 s ago

0

I have shopped several times at the McKellips and Recker location and there is a FEMALE Alison there in Starbucks that when I asked where certain people were she stated oh they got in trouble a that is really unprofessional to do. I will never shop at your store again nor will my friends. The store Manager Judy is also a BITCH as she is always yelling at her employees in front of customers. Very rude and so sad that Ken the previous manager is not there. It is not the same.

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Anonymous - 24 d 4 h ago

1

I would like to comment on the comment you made about Judy. She is not a Bitch just because you only see what's going on when you come in to get your Starbucks ,Yes she keeps the employees who come in and are not doing their job in line and reminds them they are there to work and take care of the customers like you.

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Anonymous - 24 d ago

0

The issue is that employees should not be talking about other coworkers WITH CUSTOMERS as that is very unprofessional. I do not think that the store manager sees what is going on with her employees talking about other employees to CUSTOMERS. The only person in that department that I have heard say anything is Allison and that is not just by me as I have several other friends that come in and I have heard them say how rude Allison is and how do you report someone. My friends came into the store on Saturday July 2nd in the morning and you could tell that Allison did not want to be there as she was preoccupied with another person from Fry's that she was talking to. I stood there for a couple of minutes and finally said is there someone that can help us. There is a guy Matt that is very friendly along with a tiny gal by the name of Becca that are the most friendly people there. Too bad that they don't only work in the mornings as I would still be a customer there. I don't know who the manager is at the Starbucks but I have chosen not to even go to that store as like I said the Manager in charge when I was in there was just yelling at her employees. I have only seen this manager Judy, yell at the cashiers and baggers. If you are having issues with your employees take them aside and talk to them don't do it in front of customers. This is a store that gets wealthy people in there to shop and all I have to do it tell my HOA members at the next meeting to not shop at your store and us ladies are a very close group.

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Anonymous - 22 d 20 h ago

Just an aside- this is not an official Fry's Food website and is not monitored by their HR department, so you are very unlikely to see any changes made or get a response from Fry's based on comments here. The best way to see changes made is to fill out the survey your cashier always asks you to take (website is on the bottom of each receipt.) Those surveys are monitored and taken VERY seriously. They are compiled every week by store number (Recker and McKellips is #23) and posted for all the employees to see, and no they do not edit or remove negative comments unless they contain threats or something illegal. Even if the complaints are about the store manager. If you ask for a response and leave your contact information (you can leave comments anonymously, too) they are required to respond to you. All negative comments about specific employees (providing their name and the department they work in ensures they will be identified) are addressed very quickly. On the flip side, positive comments about specific employees are also addressed quickly and if the employee is mentioned by name they are given praise and rewarded.

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ananymous - 22 d 17 m ago

0

Thank you for this information and was not aware of this.

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Anonymous - 22 d ago

If you use the survey at the bottom they know who you are based on your rewards card. I don't want them to know who I am as I need to protect my family. Is there any other way?

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Get a life loser - 6 d 19 h ago

Bullshit,nobody can stand listening to your sad ass,so why the hell would they take your advice?I mean,look at the way you type, and try to form sentences.....your more dumb then a box of rocks,you sad ugly pig!

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Anonymous - 16 d ago

no a lot of frys managers a are bitches. a lot of them bitch at the other employees in front of customers.

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Anonymous - 22 d 20 h ago

You are correct; that is not appropriate behavior for upper level management. Judy treats all of her employees this way and always has. Her last store was #22 at McClintock and Guadalupe. If you were to ask anyone that worked for her at that store they will tell you the same thing. She has no respect for others, is mean spirited and vindictive, but the company does not care how their employees are treated as long as she is making them money. It is not just the "problem" employees who are treated badly, either. Speak to the department heads and they will likely tell you that some of their best employees (people that have worked there for years, the ones managers and customers rely on) are transferring or have requested to transfer because of the negative culture that is present under Judy's poor leadership.

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anonymous - 22 d 16 m ago

That is just really sad that she can get away with that type of treatment to the employees.

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Martha - 22 d ago

0

I agree with you and I have been in that store and ever since Ken the previous manager was there I think that the respect levels just aren't there. Ken was always talking to his customers but the new gal is just rude. The manager in the starbucks is just as bad. Allison I think is her name and just is not friendly and should not be in that position at all.

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Hey,retard! - 6 d 19 h ago

I'm going to go with,your a dumbass ex-employee,who came here to talk shit,cause you sucked at your job.You asked the lady where certain people are,and she answered your question.I seriously doubt you can tell the difference between your ass,and your face,so observing professionalism, is far from your mental capacity.You dumb bimbo.!

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Fuck this place - 10 d 8 h ago

0

This is bullshit eveybody that works here are fucking retards not one employee in knows how to do wic so i got to wait for another employee to get here learn how to train everyone not just one person i shouldnt have to wait why is it 24 hours if they cant serve us because they dont no what they are doing

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Get a job. - 6 d 19 h ago

Get off wic,and get a job.won't have to worry about it,right?Lazy bitch!And learn how to use periods,and proper sentence structure..... retard!

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Dissatisfied in frys - 14 d ago

This used to be the best place to shop, the produce dept just keeps getting worse and worse, tried to post and send pics top cooperate but won't allow.the particular frys I am speaking of is on 107th ave and Indian school in Avondale.a year ago there was an older gentleman that really took pride in the display and the quality as well as customer relations. This is s a shame because even though it's close I will travel the distance to get the quality that used to be at this store elsewhere

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Tom Monchamp - 18 d 19 h ago

0

Employee misconduct the so called Manager Brandon 4erd Ave / Northern. Not really a manager or he would have given his last name It sure is difficult to get real manager at this store Well Brandon was unable to solve a problemishes with a customer. HE TOOK OUT HIS FRUSTRATION ON A CUSTOMER WHO IS A SENIOR CITIZEN WHO HAS SHOPPED THETE SINCE BEFORE HE WAS BORN RUDE UNPROFESSIONAL CHARACTER PLEASE HAVE SOME ONE CALL ME

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No - 21 d 5 h ago

4

Some if the messages left on this site is just arrogant. First off, calling anyone a "bitch" make you unprofessional. Second off, Fry's doesn't have a "chicken room". Third off, I'm sure a store manager would never admit to writing "kill cops" in graffiti in a bathroom. While Frys may not be perfect there are many things on this site that is just plain slanderous. What drives people to come on this site just to disrespect a company that they have probably shopped at for many years and had one bad experience to then ruin their entire good experience they have had. Fry's does not tolerate hate speach or employees promoting or practicing in hate. If you actually think you have been wronged, contact Fry's. Don't write on an obvious site made to just swap hate stories.

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Miss Linda Phoenix Az. - 23 d 4 h ago

I shop at Fry's when the management is very respectful towards others. My complaint is customers bring in dogs on a leash to shop with them. Most are NOT Emotional support dogs, however people take the dogs with them in grocery stores, which should be ruled OUT. I shopped today at Fry's watching a man with a white poodle on a leash, as the man walked the aisle's the dog peed on the lower shelf of the food, this should not be allowed. I brought to the attention of the help but nothing as be done to stop this, perhaps I must shop elsewhere.

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anonymous - 23 d 5 h ago

1

Frys food store has no more customer service skills there managers are terriable 67th and Indian School rd you know who you are Ryan and Desiree.

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Anonymous - 24 d ago

Store 109 has a new manager who is extreamly unprofessional! The manager befor him was amazing she was caring an knew everyone!! This guy is a jerk! I think smoking out in the front of your store as a manager is so extreamly tacky! Anytime you saw the other manager she was helping out! I only see this guy walking around doing nothing!! His name is Dustin!!

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Nea - 44 d 19 h ago

1

I shop at Fry's a lot now that I live in the city.

Where I'm from originally, the nearest frys is 22 miles away.

Now there are 2 frys stores really close to me.

Well today I figured, after I went grocery shopping I would get gas, my receipt said I has 41 gaa points. I get there scan my card, the light turned green, imagine my response when the receipt said I had no points. What a Huge Disappointment :(

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Anonymous - 26 d ago

You have to have 100 points or more to use fuel points. 100=$.10 a gallon 200=$.20 off a gallon..so on n so on....... :/

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HardWorkingAmerican - 43 d 6 h ago

0

I've worked for Fry's and they're a shady company to work for. I got injured at work doing their job and my claim was denied. Told me not to come back till I fix myself. Then I get a letter in the mail saying to jump through these hoops in 5 days or else I quit. Happily jumped through their hoops and told them they're going to have to fix me and if they don't want me they're going to have to fire me. They get rave reviews because they buy local companies out with their sponsorship but they could possibly be one of the worst local business there is. They will work you till you get injured. Short staffed so they threw me in the chicken room. For 2 months straight, 8 hours a day for 8/9 days in a row till I finally got A day off did nothing but excel for them and do my job above their expectations. I must have sold 15k in chickens and they won't cough up money to fix the hernia I received there while doing one of my tasks. I highly highly advise anyone and everyone to grocery shop elsewhere. They don't care about their employees like they try to project. They use and abuse till your injured or quit. If I knew what would happen I would never give Fry's a second of my work ethic. To valuable for a company like that to get a hard work just to fuck over.

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Anonymous - 26 d 30 m ago

2

I love everything you just said HardWorkingAmerican >_< i work for frys too! Going to start looking for something better.

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