Thanks for nothing. I have been a loyal gets customer my whole adult life. I have never had such disregard in my life. I ordered a fake onlinr, and received an email confirming my order, and after showing up to pick up my order I found there was absolutely no record of it and even though I showed her the confirmation email, all she had to say was they did not receive it, and the baker went home for the day and even though this is a company error / glitch, she can't do anything for me. I called another store to see if they can make the cake urgently, and their baker had already left also. I call the phone number on the receipt and was met with the answer that the only option I have is yo call around to gets locations and see if any bakers were still working and could make my cake urgently. Seriously? I have to do all the work, when I did nothing wrong. I called each Frys in my area, and some that were far away, and was told at each Frys location the baker comes in early, and had already left for the day. I don't know that I have ever been met with such irresponsible customer service in my life. I will be going to the Albertsons going forward, and will tell everyone who will listen how Frys screwed me and my son over. Guess we will be eating ice cream, no cake. Thanks for not caring about your loyal customers. Because of that, I will be loyal no more.
INTERESTING. I FOUND THE SAME GLITCHES OCCASIONALLY AT BOTH ALBERTSONS, FRY'S AND SAFEWAY. GLITCHES WILL HAPPEN. SAME IN THE MISTAKES WE OURSELVES MAKE IN OUR DAILY LIVES. WE WENT TO BASKIN AND ROBBINS AND GOT AN ICE CREAM CAKE,
More food less BULLSHIT!!! I go in the remodeled location on Stapely and McKellops and they are out of bread by 7 PM? This is an ongoing thing. I regularly have to turn around and go to a competitor to finish my shopping. I spoke with the store manager and He just gave me Bullshit about some close competitor closing recently. ORDER MORE FOOD THEN, A-HOLE. Is it really that hard. Actually it's the new clothing Bull-section. I told the manager if I have to go elsewhere to finish my shgopping then I'm certainly not buying any of the rest of this bullshit, so get rid of it and order more food. If I wanted to go to Wallmart I would Fucking go to Wallmart. Cut half the food and go pavilions BULLSHIT!!!!! BRING BACK THE FOOD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
WHAT FOUL LANGUAGE!!!! IN MY BUSINESS I FOUND SOME CUSTOMERS I WAS BETTER OFF WITHOUT.
I rate one star because the workers was the best but the Manager was the worst been there 1 1/2 19-23 hrs a week you have to be 10yrs and over to be full time. You have to hustle your hours all the time no health insurance. And half the time I'm in pain with sciatica nerve . everyone hates their jobs.Managers treat you like crap they don't want you to do overtime cause the managers getting all the extra . haven't gotten a raise in almost a year and I'm working in almost every department. I'm the fastest cashier their. And I work hard and they don't appreciate you there. Especially the Manager bully Jared.
WOW, KESHIA. PERHAPS YOU SHOULD LOOK FOR ANOTHER JOB WHERE YOU WILL BE HAPPIER. LIFE IS TOO SHORT TO BE IN ANY SITUATION WHERE YOU ARE UNHAPPY AND STRESSED. YOU MAKE A LOT OF ASSUMPTIONS ABOUT WHICH YOU HAVE NO BASIS FROM WHICH TO MAKE THOSE STATEMENTS. I WISE LADY ONCE TOLD ME, "YOU MAKE IT WHAT IT IS WHERE YOU ARE." IS YOUR RATING ONE STAR?
I HAVE BEEN VERY PLEASED WITH FRY'S OVERALL. FRY'S IS VERY COMPETITIVE, CUSTOMER ORIENTED AND DESIGNED TO PLEASE ITS CUSTOMER. GIVEN THE NATURE OF THE BUSINESS AND THE COMPLEXITY OF THE VARIED CUSTOMERS, I CAN SEE THE DISPLEASURE OF SOME CUSTOMERS. YES, THERE ARE TIMES WHEN THE SYSTEM HAS A GLITCH, BUT EVEN CUSTOMERS LIVES ARE NOT PERFECT. OVERALL THOUGH MY FRY'S STORE AND THE MANY I HAVE SHOPPED AT ARE ORIENTED TO MAKE MORE SHOPPING TRIP CONVENIENT AND GENERALLY PLEASANT. I WOULD GIVE FRY'S A FIVE STAR RATING.
Frys Food Store Sucks I hated working there at times, it's almost like working at McDonald's the Manager Jared really sucks everyone hates his guts where did they make him from the back of Utah.Whoever made him Manager must of been high or drunk or something. He is the worst Manager in USA. I'm from Chicago and I never met one as worst as him . geezers :-((((((
I have been shopping at your new Frys marketplace in Mesa on signal butte near Guadalupe. I have been very u
Impressed with the store and the level of customer service since the store opened. Bug today Deanna who I guess is the asst store manager, went beyond the normal. I was looking for some cookies on youe bakery this morning and they hadn't been baked yet. Deanna asked if there was anything she could do-bring them to me as I continued shopping. Have me come back or she could deliver them tot home when they were done. Really?????? She was serious. Fortunately I was able to continue my shopping and come back for them but what great customer service. Have deannx cloned. We needorw folks who thinklike that. Thanks again for a fabulous employee.
I have left 3 messages at your office in Tolleson in the last 3 days. I was told the District Manager, Bill Wahl, would call me back but I have never heard from him. I wanted to discuss being treated terribly at the store at 51 Avenue and Olive and them not honoring one of their coupons. One of the managers was very rude and acted with total disrespect to me. I am ready to take other steps if I do not hear from someone today.
Store number 55 in mesa Arizona treated me less than a paying customer today. I had $43.O0 in returns. I was not inform that returns are only made at the store of purchase. I provided my Fry's member number three or more times. This experience has really disturbed me as to how I was treated. Please phone me regarding this incident. Julie was the front end person that had me standing at the customer service desk to the point people were starring. 480_332_6181.
Una cosa espantosa en el frys de la 902 W Irvington Rd, Tucson, AZ 85714 como pueden tener peronal de esta indole. Fui victima de discrimacion. La cajera se atrevio a sacar cosas de mi carrito ke porke ya habia comprado. Y no podia comprar mas exijo ke por favoe me llame y en espaol y no fui a la unica ke ella hizo esto
Maria, disculpa si te fijas bien en los precios, ahi especifica claramente los precios que estan en especial y cuanto es el maximo de productos que puedes llevar. Nosotros como Hispanos tenemos que seguir las instrucciones y quizas si preguntas cortesmente si puedes comprar mas productos, quizas puedan hacer el favor de permitirte llevar mas cantidad de la que esta especificada en las especiales. No todo lo tenemos que tomar como descriminacion. Que tengas un exelente dia!!!!!
I feel I was terminated in a very way that would be considered poor judgment on a managers judgment I got sick nothing I can do about that filled instruction to contact manager when I got back Eric and Barbara already had there opinion and decision made I was a loyal and hard working employee I woiuld love to have my job back in the fuel booth I have to file a grievance but some some needs to hear whole story. Joe Walter emp jw62109. (hidden)
i was hired by the frys on 48th and baseline and i got told i was on some trespass list that i never knew about.. went through training and got a time card and everything. to be fired and told to never step into any frys store or i will be in jail...
Today I went into a Frys Food Store that I normally would not go to because it is far from my home. However I had such a good experience from three different employees that I feel strongly that Frys should know how service friendly and professional they were to me. First there was the women at the Deli counter. I came in at 8:00am and asked if it were possible to have my 11:00am pick up meat platter available as soon as possible. She said, "I can do that for you" and she had it done within 30 minutes. What a jewel she is. I cannot tell you how much it helped me to get it sooner than what I had requested the previous day. As I was waiting for her to finish, I was in the detergent isle and I asked a question to the gentleman who was sweeping the floor. He not only answered my question, but he introduced himself and shook my hand. He identified himself as the maintenance supervisor. I could tell he loved what he was doing and he enjoyed his work. Then as I was leaving and in the parking lot to empty my cart, a women named Aimee walked up to me with a smile and told me she would be happy to return my cart. I could tell she had special needs, but I could also tell that she was in an ideal job. Thank you Fry's for hiring Aimee. She is so happy to work for you and I am very happy to see corporate America think about bigger issues. My actions today convince me that Frys is more than a business, it is a place where management at 3036 E Thomas Rd. Phoenix, Arizona 85016 is doing something right. Congratulate them all - staff and supervisors - they are outstanding.
I have been a customer of Fry's at 107 and Indian school for over 8 years , but I will never shop there again .they had a in store sell on some snack's they rung up at regular price, after talking to the manager about this he said they were stacked wrong and would not honor the sell price. Then the rudeness of laughing at me to his bagger . Fry's you just lost a good customer
We love the artisan seeded rye bread and buy a loaf once a week. Lately, it has been under baked. It is gummy and has gotten moldy in a few days. I asked at the store for someone to alert the baker to this condition. This was two weeks ago. For two weeks now the bread is still under baked. The staff told me they follow instructions for baking time. Sometimes you have to look at the bread if it is still light tan it needs more time in the oven. Maybe if someone in management gets in touch with the bakery Dept, they will listen to them.
Why don't you carry Campbell's Beef Noodle Soup?
Would you please order and stock King Oscar sardines. I asked the store manager several weeks ago and I have not heard anything back. I would like order and WoodYs cook-in sauce.
This is the store at McClintock and Baseline Tempe..
To me the store is just becoming a large scale circle K.. the dairy sent section could be enlarged,.would like a larger yogurt. Made certain days have prime meat. A J s is a little to drive every 2 weeks. If you want to know your veggies are OK but the apples are from last year. Peach apricots ect SUCK.. We been shopping there for at least 35 yrs. We just about know everyone there, it's a friendlying store. We hate how the frozen items are one long asile. Want a gap in between. Other customers say the same thing.
I would like a response.
My son works phx bell 48tatum he has disability boss take advantage working two weeks stiat no days off. alway scedawle change at last minute to work 1 day he might have off hes in uion should have 40to days off been there 26 years still part time .and all waysslaveing for boss needs
Many grocery store electronically places their weekly ads for the current and their next week concurrently. As I must be driven to the store, I at least shop on Wednesdays. Because you don't do this electronically, I can not built a shopping list for menu planning ahead am forced to do so at others stores. Your store is the closest to me and I prefer it.
Please consider making this change.
Dear Michael Donnelly,
For the past 3 years I have purchased Flat Iron Steaks 'from Fry's , 985 E Riggs Rd,,chandler,Az. I personally eat 1 Flat Iron Steak daily. I am in and have been in a stringent Body Building program which require 2 grams of protein/day to sustain my muscle mass. My acquisition is consistently with the aforementioned store. I typically buy in quantity ranging from 30 up to 100 steaks in any given buy. Today, I purchased qty 75, totaling $630.80, reference receipt # 01629c. . For ease of family budgeting purposes, I have set up a special account to cover this expense. Today, in order to draw from that account, I wrote a check and provided the usual appropriate identification. The cashier required management approval, which took an additional 10 minutes to get anyone's attention. The manager tried to approve the check and a code came back which was reported I had exceeded the number of checks written. This was the FIRST check I have written at any Fry store. This gentlemen called the week end store manager for direction. I was told---bear in mind -I am the customer-I had to call Corporate to obtain approval--not them--me !!!! I asked if this particular policy of not accepting checks over a certain amount was advertised or perhaps a sign posted to inform the customer base --Checks exceeding a certain amount will not be accepted.....the answer given---"we don't necessarily post corporate policy" Mr Donnelly, this is totally unacceptable practice. The Staff manager should have called corporate if that is the policy--not ME> The line behind me was filled with irate customers and I am certain they believed I was trying to pass a bad check-who knows what they were thinking after about 15 minutes of waiting. I paid, using my credit card which is a total inconvenience to me. I would certainly appreciate your position.
Dr. David Emerick
I use the store at 92nd Ave & Union Hills. I have no complaints against the employees. They help you anytime you need help. My complaint is how cold you keep that store. I have even seen employees wear sweaters. It is very uncomfortable. Turn up the cool and save money.
Riggs and McQueen have a bunch of racist workers also all managers are in it for themselves. Not a good store.