Information, reviews and public commentary for US companies

 

Frys Food Stores

Rating
1.67382
Address
P.O. BOX 1043
Tolleson, AZ
85353-1043
County
Maricopa
Contact
Michael Donnelly
Role
President
Phone
(623) 936-2100
Annual Sales Est
$1,084,800,000
Employees
10,000
SIC Code
5411
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Truck driver - 1 d 14 h ago

0

I am a truck driver delivering to your warehouse in Tolleson AZ. I arrived at 1100. It is now 5 pm. They had me unloaded by 1pm. It takes 4 hrs to get the paperwork. I am late for my next appointment. Still no paperwork.

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Daily Customer - 6 d 11 h ago

5

Store #48 CASA GRANDE, ARIZONA, EMPLOYEES DO NOT GREET, SMILE, OR HELP ASSIST AND THEY ARE VERY .EXCEPT FOR ONE EMPLOYEE NAME RONNIE!!! EXCELLENT EMPLOYEE!!! NEED MORE LIKE HIM!!!!!

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a very upset customer - 6 d 11 h ago

1

Store #48 in casa grande, Arizona. The Assistant manager SCOTT TAYLOR IS very very rude to Employees and Customers!!!!! On 2/17/2017 I was shopping that morning and I asked a Employee Name RONNIE BLACKSHEAR, a very Excellent Employee a very Excellent Employee, he is so Nice and Friendly Employee there and so I needed some and I asked him to help me and he did and I sure did appreciate him for helping me. But, this assistant manager Name SCOTT TAYLOR was yelling at him badly in front of me and other customers in the store!!!!! This was totally NOT PROFESSIONAL AT ALL!!!!!! AND I DID NOT LIKE THAT......so I told him to stop yelling at this Employee like that!!!!!!!!! He is helping me out, STOP YELLING AT HIM, HE IS NOT NO DOG!!!!!!!! IT WAS VERY UPSETTING TO ME HOW THIS EMPLOYEE WAS BEING TREATED. I am a concern customer and this is very upsetting too me!!!!!!!!!!!! SOMETHING NEEDS TOO BE DONE ABOUT THIS SITUATION! !!!! I AM A REGULAR DAILY CUSTOMER AND HE IS ALWAYS YELLING AT THIS EMPLOYEE EVERY DAY.

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Anonymous - 6 d 12 h ago

0

Pharmacy on Gilbert and baseline Rd is horrible. Absolute worst customer service, will tell you order will be ready soon, but in fact do not even have meds in stock. Once would be understandable but 3 times in two weeks? Get regular Rx from them monthly, these Rx were due to recent surgery. Wouldn't have been an issue if it wasn't absolutely needed

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Anonymous - 8 d 11 h ago

0

Hello,

I am a regular shopper in Glendale, AZ at the 67th and bethanny home location.

I am a hard working cashier on WIC, everytime I go into this location the 8th continent original soymilk is always out of stock and I have to beg management to look for it for me only for them to tell me they don't have it, the cashiers have an attitude towards WIC customers as well.

Tonight the store manager Mike ignored me and said I can go look in the back myself.

Because of this I no longer wish to shop at frys.

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FrysCustomer - 15 d ago

3

Frys Food needs to redistribute their correct corporate phone number to their stores, or teach the employees how to read, so they will STOP CALLING MY HOUSE! Our home number is one digit off from their corporate number in Tolleson.

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Anonymous - 18 d 1 h ago

Yes it's about time she cannot an email address so I can send my resume directly to a distribution center for you guys if she would like you can contact me at +26-(hidden) thank you ok

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Anonymous - 70 d 7 h ago

3

It's about damn time you guys start paying employees actual money. Overworked and underpaid. 10$ dollars starting January 2017 and boy does it feel good to take the greed away from this scumbag company. Spoken from a fry's employee

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Dick Duncan - 65 d 19 h ago

Being anonymous nullifies your bad commentary..........Is someone making you work there ???? Anyone that works for an outfit that doesn't like it,........,walk out the door..........

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Frys employee - 62 d 7 h ago

Dick, ask any employee and they'll tell you how horrible the pay is. 10 cent raise for 800 hours worked. Really now!?!? This company can open up 3 or 4 new stores every year spending millions but Yet they can't pay employees actual living money. Do you work there? Because it sure doesn't sound like it.

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Kyle - 54 d 23 h ago

Then get a real job? No one is forcing you to work at a grocery store as an adult.

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Disappointed Consumer - 18 d 6 h ago

0

I don't know where you live, nor do I know where 'Fry's employee' lives .... but unemployment rate in many parts of Arizona is much higher than national average. Double digits. YUMA, for example, has peaked at 35%, the highest in the COUNTRY, more than once. Part of the mystery, to me, is how or why Fry's manages to hire so many who are 'bottom of the barrel' Obviously that's not directed personally to 'Fry's employee' since I don't know who that person is.

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Anonymous 1 - 55 d 17 h ago

0

Oh yeah brother! Couldnt have said it better than that. Glad to pay these hardworkers better than 8 bucks. This is spoken from an hourly manager.

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Former Loyal Shopper - 18 d 6 h ago

0

Just had employee, CELESTE, at your store in YUMA Az. refuse to honor posted discount. [One of those 'buy 3, get $6.] She either can't read, or has zero comprehension. Then she ARGUED, totally ignoring posted label when it was shown, and read, to her. Rude, never 'hello' or 'may I have your Fry's card?' it just 'Fry's card.' They don't unload cart, and refuse to load bags into cart. As she was ringing up items, she didn't bag t.p. so I put loose pkgs in my cart. When I refused entire order because she wouldn't honor discount, I had to push cart OUT (because it's in front of me at the checkout) and she yelled at me to 'leave her toilet paper' like I was a THIEF. This Fry's hires the rudest employees.

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Joseph Smith - 19 d 19 h ago

0

What a joke your store is on customer service! The desk refused to help me do a western union transaction whoch ive done many times across the valley and done with only a phone number because im in the western union program. Your store in queen creek and san tan valley refused to help me. Eva gomez was acting manager that didnt even try to help. All she and her coworker did was argue preaching store policy while 10 other customers got held up listening to such bull crap!! Take western union out if your workers are too lazy to help. Its ridiculous

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customer - 20 d 15 h ago

0

Frys pharmacies are crap. "Dr". Sophia Galloway is not only not terribly educated but prefers to look at her computer rather than hear a concern. I asked for the number to call and complain and she gave me the number for frys gift card service. I wouldn't let frys fill a dogs prescription. Better to go somehwere where they have a clue about what they are doing.

Shame on you for hiring stupid and unmotivated people.. I think she was educated at Sears Pharmacy School..

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Anonymous - 21 d 16 h ago

1

I worked for Frys for 35 years remember how good the subs were so I ordered one for super bowl and a fruit tray wow how things have changed not much meat or cheese no tomatoes or onions just wilted lettuce the fruit was bad like fruit just getting ready to be taken off shelf also won't order from there again after 35 years of a hard working loyal employee they take away the employee discount I now shop Walmart wth was super disappointed

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Anonymous - 21 d 16 h ago

1

Marlene webb

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Anonymous - 22 d 10 h ago

1

I work for the Fry's on 7th Street and baseline and I'm truly unsatisfied with the way they treat the employees that work in the gas station it shouldn't take six times for someone to answer a call back and I'm sick and tired of it

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Ellen - 23 d 16 h ago

1

I'm writing about your store in Goodyear off of Yuma. I would love for you to try and get your perception filled and picked up in and timely manner. Believe me it won't happen. They are slow, rude and just not customer friendly. I've had this happen more then once to me. It takes 20 minutes or longer to pick up your perception when there is only two people in front of you. You have at least four or five people or more in the pharmacy with two registers but only one open. That's just nuts when you have a line of six or more waiting. Maybe you could start a undercover boss and check your store's out. If this keeps happening me I'm going to find another store to do my business with.

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David W - 25 d 12 h ago

1

Today I had the misfortune of trying your ClickList service again, hoping that the experience would improve. Needless to say I was very disappointed again! I placed my order as usual online and reserved a pick up time for today between 4 PM and 5 PM. I arrive precisely at 4 PM but I was told very curtly that I was there at the wrong time That my pick up time was between 5 PM and 6 PM. I did not think that that was correct but the associate further informed me that my order was not ready for pick up yet; that it was incomplete. I drove away and checked my email which came from Fry's indicating that I was supposed to pick up my groceries at the slot between 4 PM and 5 PM. I returned at 4:30 PM, whereupon I was again told that my pick up time was between 5 PM and 6 PM. I explain to the associates that their email to me indicated the correct time was between 4 PM to 5 PM. This seemed to cause some consternation and a few minutes later I was advised that my order was ready to be loaded into my car. Returning home I found that the associate who loaded the groceries into my car figured it might be prudent to place nearly 10 pounds of club soda directly onto a bag of potato chips, turning them instantly into potato chip crumbles. No I am not a physics major by any means, but I can calculate what will happen to your potato chips when 3 two-liter bottles of water are dropped directly onto a single bag of potato chips. I would expect that the Fry's employees would have some concept of the effects of gravity in such a case. Having tried both online shopping and the Fry's ClickList services I am now resigned to the fact that Walmart provides a much better service and better pricing for comparable orders. Sorry Fry's!! Too many screw-ups and you lose my nearly $750 a month in business.

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Bridget Muniak - 26 d ago

Obama isn't in office any more. President Donald Trump is, people need full time time jobs not part time. We the people can't survive on on part time. It's time to bring back full time hours so that this country can survive!

Bridget Muniak

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Bridget Muniak - 26 d 22 h ago

1

On the bottom of your receipts it says that you are hiring. When for employment the company should be more specific of whether or not it is full time or part time positions. I need work and I never received any info for a job. I need full time work. Everybody needs full time work. Obama isn't in office s by more. President Trump is and people can't survive on part time work!

Also, your store at 5941 E. McKellips Rd. Mesa needs more handicapped parking spaces for the disabled.

Sincerly,

Bridget MuniMuniak

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Anonymous - 26 d 6 h ago

0

I work at a Frys on 67th and Indian school and the managers are not profesonal and treat employees like they are there puppets and don't care about the workers or how they feel and they are lazy and fat and just sit around doing nothing I thought Frys was better than how they treat us.

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Jeremy - 26 d 11 h ago

0

Im gonna list a complaint about your Scottsdale Store, i believe its #5. Your customer service desk is extremely rude and very unprofessional. I called to try and get a question answered about your online application process and before i could even begin the lady said she "didnt have time to walk me through it and i'll just have to figure it out myself!" I went to ask a diifferent question and before i could begin she threw the exact same comment back about figuring it out myself. If this is the kind of service im gonna get then i'll travel an extra few blocks and go to Bashas instead! Its not the first time I've had an issue with bad attitudes and poor customer service at this location, so thought i 'd bring it to your attention!

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