Information, reviews and public commentary for US companies

 

Frys Food Stores

Rating
1.490706
Address
P.O. BOX 1043
Tolleson, AZ
85353-1043
County
Maricopa
Contact
Steve McKinney
Role
President
Phone
(623) 936-2100
Annual Sales Est
$1,084,800,000
Employees
10,000
SIC Code
5411
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Lynn - 1 d 4 h ago

1

Head of Frys on school supply commercial needs a bigger mask. The one he wares in the pieceto donate supplies is not deep enough to cover his nose. Please get him an appropriate size. Not a good example.

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Tired of this Bulllll!!! - 6 d 6 s ago

5

You guys are all idiots a mask is not going to stop you from getting the virus fact proven!!!!!!

Flagged for review. 
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MV - 7 d 15 h ago

The commercial currently running on TV with theme"too sexy for my shirt" is tasteless and really quite disgusting. Suggest you fire your ad agency!!

MV

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Angrybird - 16 d 16 h ago

3

I was told yesterday that corporate is not enforcing the law mandated by Mesa City Council. You're putting customers lives at risk. A lot of them elderly. I want to know if this is true.

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Crystal - 10 d 41 s ago

5

Viruses are not preventable with masks, do your research and stop relying on the tv to think for you!

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Lisa P. - 23 d 12 h ago

Was just at the Fry's on Stapley and McKellips in Mesa and most customers are not wearing masks! It's mandated by Maricopa County so why are you allowing them in your business to subject your workers and customers? You as a business during a pandemic has a responsibility to keep us safe while we are shopping. I hope you can find ways to rectify this.

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Tired Of Nosey Busybodies - 21 d 17 h ago

5

There are MULTIPLE EXCEPTIONS to the mandate. And MULTIPLE REASONS why Fry's took a couple of hours to put signage up. Fry's/Kroger is not going to call the police for every person who enters maskless. And all a person has to say is "I have a medical reason for not wearing a mask". Fry's CAN NOT DENY THEM ENTRY. That's DISCRIMINATION! Nor can Fry's ask what the medical reasons are or ask to see a Doctor's note. That's a clear and hard fast HIPPA VIOLATION. If you are that afraid of or have a concern with catching CORONAVIRUS DON'T LEAVE THE SAFETY OF YOUR OWN HOUSE. And stop your whining when you have NO IDEA why some are not wearing masks.

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Angrybird - 16 d 16 h ago

people have to eat. What do you suggest they do?

Curbside pickup? All well & good except the quick click people at Mckellips & Recker aren't wearing their masks either.

Home delivery? Same problem. People spreading disease due to not wearing their masks.

It is a LAW that masks be worn in maricopa county. So, they want to be criminals? Ok. Just don't be surprised when they start getting fined.

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Crystal - 10 d 6 s ago

5

IT'S NOT A LAW. Where did you learn it's a law? The news? Have you seen it yourself? No-because it does not exist! They are mere city proclamations or declarations- NOT LAWS. So stop discriminating against people who are protecting their own health by not wearing masks.

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Rosemarie - 15 d ago

1

In response to Tired of Nosey Busybodies, yes they do have the right to deny service to people if they chose to.....Costco does, no mask you can't go in. But Fry's choses to not follow the mandate: " to wear masks inside a business place". Just yesterday I was at the Fry's on Signal Butte and Guadalupe, went in straight into produce section and I pass a man with no mask and a young lady with him also not wearing a mask and I tell my daughter: "look at these people not wearing a mask this is the reason why our numbers are so high". I'm saying this to her and the man turns in a aggressive way and says something to me it looked like he was wanting to come towards me So with that kind of behavior I then tell him: "yes I'm talking about you " he then goes on to say: " I have a medical condition ,mind your own business". I then stop to wonder: so why is he out if he has a medical condition, he should be taking care of himself and have others shopping for him....like the young woman with him....and why Is she not wearing a mask either? I continue to shop and we bump into them again and to my surprise there is another lady with them and a 10yr old NONE OF THEM WEARING A MASK! I'm sure not all 4 have Medical conditions......this is not ok! FRY'S needs to not just protect the rights of people with real medical conditions but also their other customers and especially their employees......and enforce: MASKS INSIDE THE STORE!!!!! On a side note they were not the only ones not using masks, we saw other customers not using them. I'm giving a Poor Rati g due to not ENFORCING THE LAW!!!! Going to take my business elsewhere........where they actually OBEY THE LAWS IMPLEMENTED!!!

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Crystal - 10 d ago

5

MASKS DON'T PROTECT AGAINST VIRUSES. Turn off the tv, stop being mindless and do your own research.

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Crystal - 10 d 2 h ago

5

You are spot on!!

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Crystal - 10 d 2 h ago

Lol, it's not mandated by the county, only "declared" or "proclomated" by cities. There is NO LAW! Where are you getting your false information from?!!!! You just go along believing something is a law when you've never seen the law because it doesn't exist!

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Linda Ross - 23 d 17 h ago

2

As a shareholder of Kroger's, I am very disappointed that Frys can't care enough about their employees and customers to require masks. Even with city mandates, I can't go in your stores since you are not doing anything if people refuse to wear a mask. If Costco can require it nationally , so can you. Costco, even Casino Arizona won't let you in without a mask. You get the worse ratings on all the sites I go to, by people who would like to shop safely, and will ultimately lose business. Just near my house the Frys has been horrible and the Safeway so much better. I have been calling Frys in each city around me to see if I can safely go to one of those. You should be having standards for all the Frys, not city by city. Show some caring and mandate masks

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Sherry Montijo - 15 d 24 h ago

1

We went into Fry's on Florence Blvd in Casa Grande yesterday and there was an elderly couple not wearing masks. I told them they should be wearing masks and the lady turned around and angrily said that it is all a hoax and she doesn't need to wear one. I told her that it was mandated by the city and the law is the law. She just turned & walked away.After we checked out and I was returning the electric shopping cart my husband has to use, I asked one of the employees if the girl standing by the entrance would sanitize the cart he told me to take it over to her and she would. Ok, I take the cart to her to sanitize then I get back in it to take it & plug it in..., kind of defeats the purpose right? Anyway I went to the service desk and asked for the manager and the guy said he is right over there behind you. I turn around and the manager is walking towards me after he was leaving the checkout line with the unmasked elderly couple I had spoken to! I asked him what they were going to do about it and he said nothing. All they can do is offer them a mask and that "they" are not enforcing it and are leaving it up to the customer's discretion whether they wear a mask or not, even though there is a sign at the entrance to the store that local government is requiring mask's be worn. Today I called city hall and they are going to have a police officer go and educate them on the mandated law and that Fry's can ask the customer to wear a mask or leave like Costco does (but it up to Fry's to make it policy). I called Fry's Corporate office in Tolleson and was put on hold, then they disconnected me, tried again told to leave a message or hang up. We buried an elderly family member Friday (live streamed) ,small business owner, who just died from CORONA-19 (his wife survived) and 2 weeks ago buried a 22 yr old cousin (prison guard) who also died from COVID-19 there are several older family members who attended his funeral who didn't believe in wearing masks and they are now sick & in hospital. All of them are from Eloy AZ. City manager's office told me that WalMart in Casa Grande requires you to wear a mask or you don't get in.

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Stephanie Ruch - 15 d ago

So I sorry for your losses. Absolutely should require masks or can't go in the store. After everything how can anyone say this a hoax. That is complete ignorance. They deserve the virus.

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Crystal - 10 d 2 h ago

5

It's not a LAW!!!! Turn off your tv and study "checks and balance" again. Even more so, Masks are harmful for your health. You are a mindless robot to believe masks protect anyone from a virus because they don't at all whatsoever!

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Laura - 14 d 48 s ago

0

The Frys store in north Scottsdale, AZ (ThompsonPeak and Hayden) does not mandate masks and yet has a high demographic of elderly patrons. I spoke to Lucy the Manager just yesterday and she said she would ask patrons to don masks and give them a mask if they weren't wearing one. This is all lip service. While Lucy was posted near the front of the store she let six people in without saying a word. Sprouts ensures that masks are worn. Try to find a Sprouts near you they have excellent management who understand when almost 4,000 cases of covid-19 are seen daily in our state that a simple mask can help stop the spread. Best of luck to you!

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Crystal - 10 d 2 h ago

5

Sprouts DOES NOT require masks because it's not a LAW. Go to the city website and read! Stop having the news lie to you with words like "mandate". Stop being a media controlled robot and think with your own brain!

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Crystal - 10 d ago

5

Costco DOES NOT REQUIRE IT because it is not a Law. Call Costco's corporate office and they will tell you that. Masks are harmful to your health-turn off the tv and do your research!!!

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Karen - 13 d 2 h ago

0

Customers not wearing masks even after Governor mandate. I have been going to Fry's for 30 years. No more. If they disrespect their customers so badly, I will not be one of them. They are part of the pandemic problem!

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Crystal - 10 d ago

5

It's not a mask LAW. So stores aren't allowed to discriminate against customers. You should just stay home...you clearly don't understand how HARMFUL masks are for you!

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michelle - 10 d 16 h ago

Your stores are awful. I've been shopping at Fry's for many years. I shop there quite a few days a week. I never go in and leave without having something and usually many more than one item.

In recent times you've started charging when I cash a check. I could see if you did that the customers it never shop there but were people that shop there all the time. How insulting that I have to go shopping another grocery store just to get my check cashed for free..

Also during Covid your the only quality grocery that doesn't have sanitizer on the counters for people to use. You've told me how much you value me as a customer. Tremendously insulting.

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Rose Moreno Moreno - 11 d ago

1

I was told at self check that because Mexicans tend to steal, my personal bought bag was being searched. Long letter sent to frys regarding date, time, name of person and manager name, but no one from executive office has ever replayed to my complaint.. I guess it's time for it to go viral. The racist remarks and accusations

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Anonymous - 11 d 19 h ago

0

Horable coustermer service the 4 foot tall senior bitch does not have a clue line out the door she needs go back room and wash dishes.manger does not care that it will take hour or more to get to front of line manger of store is so rude

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