Information, reviews and public commentary for US companies

 

Frys Food Stores

Rating
1.620504
Address
P.O. BOX 1043
Tolleson, AZ
85353-1043
County
Maricopa
Contact
Steve McKinney
Role
President
Phone
(623) 936-2100
Annual Sales Est
$1,084,800,000
Employees
10,000
SIC Code
5411
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Regular shopper - 2 d 46 m ago

0

Frys location in Cottonwood,Arizona is so dirty and gross. It is always busy, very small and not even worth shopping at. I love the frys super stores in the Phoenix area and I beg You to please open or update the Cottonwood location. It is absolutely terrible. They have been labeled as the dirtiest store in Arizona, contradicting the many signs in the west valley locations as the cleanest store in Arizona, it obviously doesn't transfer up the I-17 freeway.. sadly disappointing and grossed out

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Cathy - 2 d ago

0

I just shopped at the Frys on Cave Creek road and Tatum. I put my hand carried basket on the moving belt at checkout. The clerk told me to empty the basket which I was planning to do when it stopped moving as a courtesy. He said the basket stops at the end of the belt and then to put the basket away a few feet behind me. His communication was more of an order which offended me. I called the manager after leaving and he was just as rude. He spoke over me and wouldn't let me finish. When I pointed it out, he said he would let me speak. When i was done speaking i waited for his response. He insinuated that I needed to let know know when I was done speaking. It was a back and forth negative exchange which was totally unnecessary. There is no customer service and apparently they can afford to be this way.

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No Longer Shipping at Frys - 2 d 17 h ago

0

I shop at gets on Cave creek rd and Tatum. I accidentally left my wallet in the cart but when I returned the cart was gone , and my wallet was returned. HOWEVER, $250 was stolen from my wallet. Frys employees have NO INTEGRITY . My family will be shopping at the SAFEWAY ACROSS THE STREET OR Albertsons just the other way down the rd. Both are close by.

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Martha - 118 d ago

I was just at the Frys at 3246 E. Bell Road. There was a woman walking a "service dog". Thisdog was clawing and lunging...clearly not trained. Another woman walked by with a small dog in a chest carrier...with "service dog" patches. It is clear that neither dog is a service dog. Service dogs go through intense training and obedience training. Service dogs perform services, they are not emotional support animals. Personally, I am a dog lover...my dogs have Canine Good Citizen certificates, obedience training and are agility champions. I would not bring them to a place where food is prepared and possible close quarters with untrained dogs. It is the stores responsibility to police this activity and protect their patrons. I have witnessed dog pee in other stores after"service dogs" have visited. It is legal to ask the owner what service the dog performs for the owner.perhaps posting that patrons with dogs will be questioned might deter some of this blatant disregard for other people and true service animals.

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Val - 115 d 12 h ago

4

This is something that clearly needs to be policed in estblishments where food is served or sold. Two dogs in my grocery store this past week. It's unsanitary, distasteful around food, and has gotten out of hand. Clearly not service animals, and those of us who don't want animals around our food have rights, as well. IFood establishments must consider this.

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Anonymous - 91 d 12 h ago

You mean the food that is grown on farms outside amidst nature, insects and animals? Or did you mean the food that is literally made from animals?...

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Na - 39 d 18 h ago

Workers on 91st and union hills dont get drug tested at all when they are hired. Sun city

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,,,,2019,,,,,,. NOT. ,,,,,,,,,,,,,1800,,,, - 11 d 19 h ago

,,CLEARLY EXPLAINS,,

MANAGEMEMT. ON,,,8TH& HATCHER,,,,,,

,,,,

VERY. FEW. NICE WORKERS..

,,,,,

THE YOUNGEST ARE THE POLITEST,,,,,UNTIL. THEY. LEAVE,,,,,,,,FIND A BETTER WORK EMVIORNMENT,,,,

WHAT. IS IT,,,,,,,

,,,,,P.S.,,,,ALCOHOL IS A CHASER

WASHERDOWNER,,,,

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Annoyed - 11 d 12 h ago

4

Looks to me like you've had quite a few "chasers" there, pal. And wtf is it with this ridiculous punctuation? Did you finish grade school, by chance?

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Anonymous - 13 d 6 h ago

Or the food that is packaged in nasty factories by nasty employees?

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Past-frys-employee - 13 d 13 h ago

Except the establishment is legally not allowed to ask if said animal is a service animal, being a past Fry's employee myself. It is illegal to ask someone if they're animal is a service animal. The only 2 animals that are legal service animals are dogs and miniature horses.

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Carol - 5 d 17 h ago

Not in California

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Anonymous - 105 d 12 h ago

Your definition of a dervice animal is quite vague I think you just want to judge wherever it is possible to judge

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Anonymous - 91 d 12 h ago

It is against the law to ask for papers for service animals, or discriminate against people who use them, so what do you suggest they do?

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Rudy Rosete - 89 d 15 h ago

85745 that's a zip code that's where I transfer that store I need my paycheck be sent to that store now not Deals store 85705 no do not send my check to this store anymore

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Rudy Rosete - 89 d 15 h ago

Inb Rd.. Tuscon Az 85745

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Anonymous - 11 d 19 h ago

THANK YOU

DAMM

WHATZ. WRONG WITH THESE W P

LYING ABOUT FILTHY ANIMALS THEY KEEP AT HOME,,

WITHOUT,,,,SANITARY,.

,SEPERATION,,,,,,

,,,,,UUUUGGGGGGUUUUHHH,,,,

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Anonymous - 11 d 10 h ago

5

What are "W P"? Are you referring to white people? If so, are you such a coward that you can't in a public forum?

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Kathy - 10 d 34 s ago

0

I shop at fry's on 43rd ave. and Northern a lot. This week you've taken out a couple of the regular registers and put in more self checkout. I refuse to use the self check out. You are trying to force your customers to do their own checking out and get rid of the regular check outs. You will be putting cashiers and baggers out of jobs. I think this is horrible customer service. This store only scheduled 1 checker per shift. I will bring my patience and wait in the cashiers line. A lot of seniors in the neighborhoods around this fry's shop there. If fry's continues to go this route I will take my business to Alberstons/Safeway. This is terrible customer service and fry's is not be neighborly at all. They are being the bullies in the neighborhood. Lame brain idea for the management.

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Carol - 5 d 17 h ago

I agree with Kathy!!!!!Stop putting people out of work!

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Carol Newsom - 5 d 17 h ago

5

We are here in Apache Junction (leaving tomorrow) and did some shopping in the local store. What a beautiful, friendly store! I had to ask for help as the store is huge and was treated wonderfully by each person I talked to. There is no Frys near where we live in California (darn it) but I received the discount anyway. Thank you for such a pleasant time and for such wonderful employees. They need to be rewarded. And by the way, I am very hard to please!

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Phyllia - 6 d ago

5

Thank you for letting us buy soda and not have to spend $25.00 to do it but when we are in your store, we do buy more because we look around. Thank you for that.

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joseph burke glendale az - 7 d 19 h ago

0

ive been a loyal customer but i guess my frys has made the you now live in the ghetto neighborhood if frys is gonna treat me like ghetto scum just leave i had my shopping cart full probably over 200 or so dollars just to go to check out and there is 1 cashier open. its 3 in the afternoon one cashier 1st time i had to use restroom in 15 yrs my godeit ive seen better restrooms in gas stations im not saving no money by waiting an hour to checkout. I see how you treat my area need to make six figures if you want to be treated with dignity you are turning my neighborhood ino a plightzone stores are 51st and olive and 43rd and northern. i walked out and left my cart and will never return, your not doingany good by staying I have had enough. I will drive to a safeway on the east side before i walk into another frys sure safeway got out but service is still the same as if it was here. even walmart seems like they appreciate you shopping in any of theyre stores no matter the neighbor hood

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Sal - 11 d 48 s ago

0

You people need to clean up your produce dept and remove the MOLDED and BLUEBERRIES and strawberries. You people must be in a world of hurt trying to sell the last over due date of you lousy produce. Talked to you ugly loud mouth manager ( that don't know how to manage a store ought to get a job at selling news papers.) of the the store at Tatum and Dynamite and tried to tell me she got a great review of another customer . She must be trained to bullshit customers when complaints come in. She showed her stupidity.

Now you lousy meat dept try to sell old meat for when you get home and remove the meat out of the package the underside is gray and smells real bad.. So you ought to clean up your store...

So Safeway is where i will be shopping. Your sales and senior day don't impress me with old and out dated groceries.

I estimated you now lost approx.5500 to 6500 dollars a year..

One pissed off customer...

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Anonymous - 11 d 10 h ago

5

I have been a customer at 3 different Fry's Food and Drug stores in the Phoenix area for the past 20 years, and I have never had an experience like the ones the vast majority of you are reporting. Ever. And I have to use the pharmacies there every month. I know these employees pretty well, and am on a first name basis with many of them. The stores are clean, well-lighted, and I very seldom encounter service animals. When I do, they are always well-behaved. I don't know what the heck is wrong with you complainers; maybe you need to focus on what's right instead of what you perceive to be terrible flaws. And give human beings the benefit of the doubt; allow them to be human ,,,,(NOT ROBOTS,,,),,,.I'm sure glad you don't work for Fry's (maybe you DID, and got fired for your attitude problems!). All things considered, I think Fry's gets FIVE stars!

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