Mr. Daniel Akerson, Chairman and CEO You must solve this problem immediately. Let me help you with the government emissions regulations. Because there "have been numerous complaints" (according to the Service Manager at Christi Hubler Dealership in Crawfordsville, Indiana) then I know this problem has definitely got to be a nationwide General Motors and many other Car Corporation Manufacturing Companies Problem to be Solved. The fact that newer cars shut off, stop running, when the brake is applied usually stopping the car, is DANGEROUS. Of course I've been told "this shut-off is saving you gas." I also have discovered the shut off is reducing emissions. Going home from a medical test in Indianapolis (actual address is Carmel) Indiana during high traffic around 5:00 p.m. on 146th Street going into a Round-About with cars tensely hurrying closely hugging my right, front and backside, jockying for position to go either North or South on U. S. 31, MY CAR SHUT OFF, start light green, WOULD NOT START AGAIN, as a truck behind me gave up on me, went around, and another car bumped me from behind. THANK GOD A POLICE CAR PARKED BEHIND ME A FEW CARS LATER. On-Star Saved My Day--My Life. Because he couldn't park beside me, Chevrolet tow service person brought a portable charger--MY CAR REFUSED TO START ON 3 OR 4 TRIES. When I bought the car a year ago, June 2017, I CALLED THE DEALER to say this Shut Off happened to me as I drove in high traffic on I-465 around Indianapolis. I said then, the shut off is TOO SENSITIVE. "It's saving you gas" was the answer. Mr. Akerson: this problem has to be solved or someone will be seriously injured or worse. And then where will you, GM, be? Right along with other car manufacturers who are a party to this travesty. It's probably a left wing government problem and more about emissions than it is about all the SAFETY features I have on my Premier 2018 Equinox with the "saddle up tan and black interior." The darn thing can get me killed. Now--We are GM People. I was Secretary to Dusty Rhodes, General Supervisor, Salaried Personnel, and then Director of Personnel at the Allison Division, GM, in Indianapolis. My husband was one of nine (9) Machine Builders who designed and built anything that Allison, later Allison Transmssions, then Detroit Diesel, could not buy, precision computer driven. He was in the department that installed the nose cone on Apollo 11. We HAVE ALWAYS BOUGHT GM. I teach high school students with 21 computers in my Art Room and we Print 3D. Let me help you with the government emissions regulations. I'm a Trump fan. Republican,
I have never done a review but now the time has come !!! I am a driver with great experience about 18 years !!! In time I go through the service from dealers and do not miss the service. I am not satisfied with GM and its products! If GM continues to pursue such a policy of service, then customers just leave them!
For two years of using a GMC Yukon XL 2015, Suburban 2015, 2017. So many issues with GM cars. Over the past 2yers I changed the exhaust system (according to the guarantee), the headlight unit (under warranty), Transmission (under warranty), air conditioner radiator (condenser at own expense), brake system (brake booster at own expense) The camshaft, lifters in the engine at their own expense) and again My car in service with Transmission Issued (Now I do not know who will pay for it) After all this, how do you think you want to buy GM products is a disaster for my family I can not spend so much energy and money for this product !!!
DISGUSTED at Buick's tv spot/commercial! Put clothing on the surfers. DISGUSTING!!! Sooo inappropriate to air at all, let alone during daylight, family viewing hours. SOOO disrespectful to women, AND to families just trying to watch football!
I,bought 2008 Corvette thinking it has what you advertise horsepower, 400-436,but it doesn't. It has 373-380 horsepower.
General Motors slogan: "we take great pride in our brands." Well, up until a few months ago, I believed them. Not today. I have been an owner of Cadillac for many many years. Every one to two years I trade in my Cadillac for a new one. This year I noticed that the guidelines when in reverse seen through the camera have changed from white color guidelines to some type of orange color. Another problem is that the guidelines most frequently do not show up when I put the car in reverse and I have to play with Drive and Neutral and then again to Rear for the guidelines to show up. This is a malfunction and should be addressed. I went back to the dealer asking them if the guideline color could be changed back to white as the orange can not be seen at night and on certain pavements during the daylight. I went back at least 4 times because I couldn't get a straight answer. I told them that I would not stop here and call General Motors. The manager of the Maintenance Department at the Dealership told me that calling General Motors headquarters would not help because they will end up calling her. When I called General Motors and asked for assistance they took all my information and said someone would get back to me in a few days. Well it was not General Motors customer service who called me back, but the manager of the dealership I purchased the car. Now this is ridiculous. Dealership couldn't help me. General Motors says they take pride in the their brands, and their customer service routes me back to the problem in which I need assistance with because they can't help me. Anyone out there know who I can speak with regarding these two guideline issues? Anyone out there having these similar guideline issues? Thank you.
Worst experience of Buick in Fairmont West Virginia. They had no clue what they were doing or what to look for! Wrong diagnosis of my car! Monroe muffler down 3 miles down the road. I told them what Buick said a plugged catalytic converter! Monroe replaced It! 300.00 down the road. Oh and Buick charged me 105.00
I needed some help with a situation that I had with a 2016 GMC Canyon I purchased from Coyle GMC/ Chevrolet in Clarksville Indiana. The first person I dealt with was a woman named Ruby. She seemed like she was doing her best to help but was getting no response from the dealership, they would not contact her back. My claim was turned over to the team leader, Gregory. When I talked to him the first time he said that because I had talked to one of the owners, there was nothing they could do to help me. I told him I didn't understand because it was their product and that Coyle GMC/Chevrolet was their representative. I then told him that most of the cars that I have owned in my life had been GM products. He then told me he would contact Coyle and see what he could do. A few days later he called back and said he had talked to the same owner I had dealt with, he said the owner had not changed his mind and that the dealership has the final say and that we were done. I asked to talk to someone higher up but he said there was no one higher and that he was it. I then told him that I would NEVER buy another GM product , new or used. He told me to do what I felt I needed to do! You know what the funny thing is, I work at a factory that makes frames for the FORD 150 pickup trucks. LESSON LEARNED!!!!
I own a 2010 Chevy equinox and the engeners that design the front wheel hubs nd rotors need to be kicked right in the ass for being stupid and after you kick them then go to any dealership buy a used 2010 equinox and bring it back where the engineering team is and tell it needs to have the front rotors replaced and have them try to change them and I am willing to bet they can't do it because they didn't mill out enough space on the rotors and them dam things rust together the wheel hub and the rotor it is like there wielded together so if you need to change the rotors you have to buy new wheel hubs with the rotors because your not getting the rotors off whoever designed this should go to school for auto mechanics so they can see that everything does not work like it says in their engineering books these people need to learn from their mistakes so like I said buy a used one and let them ry to figure out how to get the rotors off because it won't happen even if you give them a week to do and tell they have to get them off without taking the wheel hubs off not going to happen
I am writing to express my extreme displeasure with GM's pricing/lease policies. Despite having been a loyal GM customer for 40 years, owning more GM autos than I can count in our six person family and family business, and having an employee discount available, I am still being denied the best possible current lease specials because I have always paid cash for my autos, never leased. No lease loyalty?? What about customer loyalty?!?! Despicable treatment of your customers.
I am reaching out to give some of your employees credit where it's due. I don't know their last names. Jarrot and Kerry at Van Chevrolet in Kansas City are top notch employees and should be recognized. My two siblings and I were in the middle of a 13 hour drive to a funeral in Quad Cities Iowa. Our 2016 suburban was acting odd then all of a sudden we lost power. It was the transmission. I limped the suburban to the closest dealer we found on google. We pulled up to the service area of the dealership. As soon as I got out a service tech came to greet me. "Do you guys need help?" It was Kerry. I explained that the transmission seemed to have quit and that we were in a tight spot. Kerry jumped in to action. He hopped into the suburban and pulled it in. Within minutes Jarrot looked up the VIN to answer the big question for us. Is it warranty? Luckily it was. Jarrot was on the phone immediately with enterprise to get us in another car and on the road. I'm already VERY impressed at this point. The only vehicles they could find for us to rent was a tiny crossover and a 4 door Malibu. However the Malibu wasn't available because it was due for and oil change. That didn't stop Jarrot and Kerry. They told enterprise they weren't putting us in the tiny crossover. These guys told enterprise to not worry that they'll change the oil for them!! Van Chevrolet gave us a ride to enterprise. We picked up the car and came back to the dealership. There was a tech waiting on us to change the oil and get us going. Now with all that....this was a Thursday afternoon. We would be coming back through Kansas City around noon on Saturday. Kerry and Jarrot both agreed that it would be a slim chance for the suburban to be fixed by then. We understood and on the remainder of our trip we discussed how we would eventually get the suburban...5.5 hour drive from home. Jarrot called on Friday...the original transmission was bad enough that Chevrolet ok'd a complete replacement. That's great news except the replacement that was overnighted was the wrong one!! We were happy that had at least tried for us. Saturday comes...we are headed home. Out of no where Jarrot calls...."Hey where are you guys at?" We we're about 150 miles north of Kansas City. Jarrot said that's perfect. For us to stop and eat a lunch and by the time we arrived our suburban would be ready. WHHAAAT!!! I cannot day enough about this place and the two guys. We aren't local customers. They'll more than likely never see us again. They still persevered and bent over backwards to make our experience smooth and seamless. All I know to do in return is to reach out everywhere I can to let you all know you have some top notch employees at Van Chevrolet in Kansas City. These two need recognition!
I have a 2017 Gmc serria with 20K miles and have not had anything but problems I have reached out to the dealership only to get no help also I have call GM Corp and all they tell me is I will call you back...I guest all customers are not appreciated....
Nick. Time to bring back Pontiac! GM has lost something with the absence of Pontiac. GMC trucks are redundant (because of Chevy trucks). Cadillac is the high end luxury brand and therefore can't be touched. Buick goes around with French names (Buick was a Scotsman and started his brand in the UNITED STATES) trying so hard to appeal to younger folks and ex-Pontiac fans. FAIL! Chevy is ugly and boring. The 2019' s look horrible! The designers must be on crack! Stop shoving Chevy in our faces and trying to appeal to everyone. Chevy has run its course. BRING BACK PONTIAC, PERIOD!
to whom it may concern on sept.5 i bought gmc terrain from green brook nj the sales guy was pleasant .When purchasing the vehicle the sales guy told me that the vehicle had a paint defect did not think nothing of it he said gmc would take care of it. after having it for two days more issues were found the wiper arm skipping and flew off at my home, the alignment was off vehicle pulling to the left and cover on steering was all scratched up during delivery. . sales man told me he was going to get these issues address and when i went to drop the vehicle they had no recollection of it. after talking to various people everything got solve; they gave me a loaner car and said when everything was resolved that they will call. i was at ease think everything will be resolve ,but when they call me and told me that my vehicle was ready i asked if they had resolve all the issues and said just the paint was resolved. after two weeks being with them the vehicle still the same . have not enjoyed the vehicle at all cause it has been at the service dept all this time. they gave me lame excuses said that the vehicle was like that cause it was built on a friday and all terrains had the skipping problem. Up to this date i'm really fustrated with the situation i have to take it back again to them to get these issues solved and loose time of work. i write to you to see if either they give me a diferent vehicle or give me my money back cause this is awful on therebehalf, brand new vehicle and has not left service dept since i got. please contact me asap ithank you again.
I find it amazing that when I leave a Cadillac Dealership pleased I get two surveys to sing their praises. When I leave a Cadillac Dealership unhappy I get nothing, no letter and no surveys. Doesn't this make them hypocrites?
I find it odd that in this electronic age I am unable to successfully do a computer search to locate the following within a reasonable driving distance from my 60470 zip code:
2019 Buick, Envision, Essence, Bronze Metallic, Neutral interior, AWD, no sun/moon roof, no luggage racks. Nice, but not necessary: navigation pkg.
I do not care to spend that amount of $ on a vehicle that may have up to 300 miles on it by the time it is driven to a local dealer who has "pulled it in", and then be charged "new" pricing.
I have a 2008 Yukon Denali with 307,000k miles... Never had any major issues, I've put on around 90k miles in the 15 months I've been driving for Uber & Lyft. I now need a catalytic converter in which I can't afford.. GM can you assist? I have used 100% synthetic oil, and premium gas the entire 10 years I've owned the vehicle, however I am on a fixed income, and drive for Uber & Lyft to put my daughter through college, and to subsidize my income. If you can provide me with a complimentary converter, I can work to get the labor cost. My Instagram page is under "MOMMAUBER" for references.
Please make the ZL1 in: Destroyer Gray available for the 2019 ZL1 Camaro. There are truly no original or head turning colors for this year or model, it would be nice to have better color options for such an expensive car.
Please make the color: CERAMIC MATRIX GRAY METALLIC available for the 2019 ZL1 Camaro. There are truly no original or head turning colors for this year or model, it would be nice to have better options for such an expensive car.
I have a 2010 Camaro rs with a 3.6 engine and I am completely disappointed in the engine. The car is super nice but the 3.6 is disappointing, the variable timing is messed up. I am told that it can't be fixed and the car only has 102,000 miles on it. Gm should have a repair on these since this seams to be a common problem, most people can't afford to put 2 or 3 thousand dollars into a repair the I feel gm should stand behind.
My name is Edward Bagwell, I recently purchased a 2018 Silverado 2500 hd with 6.0 from Preston hood Chevrolet in Biloxi ms. My truck has been in their shop three different times for the same problem. They have kept it for almost a month all together. It constantly surges, I feel like I got ripped off buying this truck because they can't fix it. I was told that is normal, that it surges. I didn't pay sixty thousand dollars for a truck that has a problem and can't get it fixed. I have been a loyal Chevrolet customer for over fifteen years, but I will never buy another Chevrolet again
This is crap that I pay this much for a truck that has a problem and the dealership doesn't want to fix it and they say it's a normal thing. But I have had a 6.0 before and it didn't do this. It's sad when hard working Americans trust a manufacturer to sell reliable products but it doesn't happen. All GM cares about is getting your money and then your on your own, or at least it seems that way. At least Toyota and Ford will stand behind there product.
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The one who helped a human being helped the whole humanity
what a looser
Get a job
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Funny guy got jokes...charity starts at home bubba...get in line and take a number.in the meantime start making mudbricks....ha ha ha lol