Information, reviews and public commentary for US companies


General Motors

GM, GMAC, Buick, Cadillac, Pontiac, Saturn, Oldsmobile
300 Renaissance Center
Detroit, MI
Daniel Akerson
Chairman and CEO
(313) 556-5000
Twitter IDs
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Daniel Akerson?CEO - 10 h ago


*****"To a jew, there is only one thing of value: money.

How he gets it.... makes no difference."

- The Eternal Jew, 1940....f15

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Steve cude - 1 d ago


Still no freaking parts going on 3 months now looks like time to go another route time to talk to a lawyer only thing left I know to do I've talked to 6 people from gm office and 2 from gm parts and still no answers just a lot of lies I'm done!!!

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Anonymous - 2 d 4 h ago

My name is Alton Mobley and y'all have had my car for 4 months and y'all supposed to guarantee y'all service and warranties but y'all have failed to fix my vehicle. Everyone should have a plan b when paying a is not working so I propose that y'all replace my transmission opposed to just fixing the part which you all set apart is no longer in stock and y'all got to go out of the country

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P Tripodi - 63 d 7 h ago


GM/OLDS- When we bought & chose to buy our first & only new car back in 1990 after we saved for 10 years & after GM took our money, we never expected the gas pedal to sink down to floor & GM leaving us stranded

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Cat lady - 9 d 6 h ago

They don't deserve the money they make, they produce shitty cars

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Anonymous - 15 d 8 h ago

Well dam how the mighty have fallen gm used to be on the top of the mountain and now you're laying in the bottom of the ditch what the hell happened to you you're customers are feed up with your bullshit lies about you can't get parts because of the strike the strike has been over for a while what's your excuse now I have been waiting on parts for 2 months can't get shit not even a call back from gm that tells me all I need to know I am done with gm I will never own anotmher one I will eventually get my truck fixed and when I do you can bet your ass I will trade it for a Toyota so long suckers it want be long before you have to file bankruptcy get your head out of your ass because you are losing customers every day but from your attitude you probably really don't care I am embarrassed to say I have a gmc won't be for much longer o well really dark times ahead for gm would not want to be associated with them you're already a third rate car company if you don't think so tell us what happened in nascar Chevy got that ass kicked week after week after week you'll never be on top again accept it i have used to be a loyal customer I am officially done screw gm

General profile image - 15 d 13 h ago

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Steve cude - 16 d ago


I have a 2014 GMC Sierra I had a wreck oct 11 the truck has been at the body shop almost 2 months received a letter from gm about the brakes a week later I called gm customer service they give me a case number been messing with them going on week 3 and no word on the parts for my truck I have always been a gm man I have 4 now for 56 years that's all I've drove I don't really care about the problem with the brakes I just want the parts to fix my truck Christmas is just around the corner I had planned on buying my wife a Camaro but after this cluster???? The mustang is looking better Gm what happened to the company you have really been going down hill the last few years this year ford and Toyota kicked your butt and that's saying it politely didn't even have a car running for the championship you need to wake up and get your shit together and take care of your customers while you still have them I just want my parts thank you

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Chris Suder - 16 d 3 h ago


2015 Silverado - I was looking at your site for a customer service link and am unable to locate it, Well I guess that is because GM doesn't really care about it's customers. My truck has been in a GM Dealer's body shop since Oct 10. I get a call every Tuesday and Thursday hearing the excuse of not able to get parts because of the strike. Well now the excuse is the parts are on the truck, well I was told the parts were in transit on 11/22. I have been without a transportation now for about a month now. A little history on this issue. January 2019 received letter from GM on issues with brakes needing increased braking distance. July 31 Truck taken to Dealer with Brake issues along with letter from GM. Paid for brake inspection. No issues found. Oct 10th had a accident couldn't get stopped in time ran into the back of someone. Same day Oct 10th received recall from GM on brake issue. Dealer gets his money , employees get $10,000 signing bonus and the customer gets the shaft. GM knew about this issue back in January and did nothing about it. What if this killed someone GM. This shit is no joke, I have a case number and they have been out and pulled the records of the accident along with diagnostic records. If it comes out that this brake issue cause his accident I can promise you shit will hit the fan.

Thank you

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Anonymous - 24 d ago

Hi I just wanted to say we decided to buy a new 2015 Srx From Herb Chambers in RI We decided not to buy used cause we trusted GM Well guess what it was a mistake. Nothing but problems since we bought car. Right after we bought it we had to. Bring it in to shop for the whole navigation system being out of whack. At that time contacted you people and one of the Exc called and gave us free OnStar for a year. That's not the point u people are making crap cars. We paid $43000 brought back to dealer sunroof was making loud noise kept coming off track left at dealers for 2 weeks to fix it 3 different times New tires at 30,000 miles Now the warranty just ran up and we have 56000 on it and called dealer cause of a weird sound when slowing down he said most likely bearings I said for real at 50,000 Miles he said yes he sees it happen all the time in these cars FOR REAL!!!! IS THIS WHAT UR REPUTATION IS BUILD ON CARS HAVING TO KEEP GOING TO DEALERS TO BE FIXED WHY CANT YOU PEOPLE GET UT RIGHT BEARINGS ALREADY. Car is always maintained like it was supposed all our records show. So u people just made Bad cars. For sure wishing we had never bought this car New. Call me if u want at (hidden) Donna Dulac 290 unit 5 Woodlands way Calabash NC

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Jack me off - 21 d 10 h ago


Gm can Suck MY BALLS




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GM - 21 d 9 h ago


with pleasure

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EDWARD J MESSENGER - 24 d 6 h ago


My problem, is with my 2019 Chevrolet Equinox. I hit a deer on Sept. 25, my car has been with my dealership now for eight weeks. My patience is gone considering the time that has passed. The dealership has expedited the parts order and there is no time been given as to when the parts are going to arrive. I have tried diligently to help them get the parts, by creating a case with customer service, which was done on October 8th. All the Senior Adviser does is call the dealership to obtain status and they contact me with an update. This morning, I was finally able to talk to someone at the corporate office in Detroit, who cannot help resolve this either. I am just appalled that there is not one person that can help expedite this order and be there for the dealership and me as a customer. I have paid $750 out of my pocket for a rental car and this is after my auto insurance paid $1,000 and as of today, there is no end in sight! They continue to blame the work stoppage. I do not buy it, when employees went back to work over a month ago. In the past, I have been extremely happy with Chevrolet and GM, but today, I wish that I purchased my new vehicle from another manufacturer. The next new car I purchase will most likely be with a competitor.

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Ashley - 24 d 6 h ago


Worse company to every buy a vehicle from dont nopw how this company sleeps at night knowing they lied about the cars they sell people granite city il is where I bought mine and not even 4 month's in to owning the vehicle had to have a timing and a lot of work done because the sales man and severs department lied about my car

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Ken - 27 d ago


Trouble with intermittent starter problem under warranty (2016 GMC Sierra 1500 Double Cab w/4wd - V-8 5.3 liter engine). Brought for service four out of five different times.

All visits showed no problem, trouble could not be duplicated or problem isolated. The battery, starter, wiring, and connections were all checked. When trouble was finally isolated and repaired, my truck was three days out of warranty. Dealership would not make a road trip, my mechanic did, found trouble, had truck towed, and repaired problem.

Filed a case# 9(hidden) with GMC Customer Care Assistance with a negative result. They would not help or offer assistance in anyway . I was hoping for some sort of reimbursement or good faith payment since trouble persisted before and after warranty period.

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Anonymous - 30 d ago

I have a 2014 Cadillac SRX. My problem is that the headlights are too dim to drive after dark. I know there is a class-action suit in Tx and Florida. All I want is to be able to drive the car I fell in live with. Dealership quoted me $1650 to replace them I can't justify that cost when I have done nothing wrong. Imagine you have a car in your driveway but can only drive it during daylight hours. Really limits where and when I can drive. Anything you can do would be greatly appreciated. I bought it from Trapp GMC/Cadillac in Houma,Louisiana.

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Jean T - 30 d 6 h ago


How do I get assistance with fixing and paying for my 2013 Chevy Equinox Excessive Oil Consumption problem. I am a single mother of a college student and I am not getting much help at the Webb Dealership in Oak Lawn. I was told once I filled it and took it in for my oil change yesterday to let go for 1000 miles and then come back into the shop for service check? I am very concerned because I have to drive from Illinois to Alabama to pick my daughter up from College. PLEASE help me with the best way to make sure this is fixed and I do not have to be concerned.

Thank you for your time and assistance

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Lakin Dillard - 30 d 14 h ago


I have a 2009 chevy malibu, was driving my kids to school and out of the blue the power steering goes out without any warning or indication. I ran up onna curb due to the inability to turn wheel. I almost hit a pole trying to turn a wheel that would not turn. Could have injured my kids. Take it to a auto shop only to find out that there is or has been a recall for the power steering in the 2009 chevy malibu. Towed car to dealership for repair for recalled issue only to be told that i was not the original owner and that i would have to pay out of pocket due to the fact that time had expired. I did not know that recalled issues had to be paid for out of pocket and i definitely did not know that they expired. The dealership and customer service was beyond rude, told me it was basically my problem and that i had to handle it. Now i have no car due to me not having the funds to pay for something that comes up as recalled on my car. Beyond livid and disappointed with the customer service experience and the lack of help for the potentially dangerous situation.

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Anita - 36 d 6 h ago

I have a 2014 Chevy Malibu, check engine light came on took it to the dealership, was told the part is on nationwide back order, car set at the dealership for over two months, part still unavailable and I was told that they didn't know when it would be available, went to go get my car in the meantime tags expired. Got there and my battery was dead, they boosted it and it started pulled it back into service part, battery read dead. Left it overnight for them to charge. Got a call the next day it wouldn't take a charge and I would need to pay 340.00, the sales rep. tells me that the district manager was there and she would check to see if they should cover the cost, she calls me back to tell me that they could take off 50, trash had towed to get a battery for 179.00. However the past that I've paid for is the original problem, what am I supposed to do, expired tags, check engine light on

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J.R.Barron - 43 d 51 m ago


GM is a joke. No customer service to speak off. 2018 Chevy Cruze no parts available to fix car. Over 2 Months car sits at dealer. Do yourself a favor do not by a GM product.

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John - 44 d ago

My mother has a 2009 Buick Lecurne. There is an issue with the Engine Wiring Harness and Fuse Box, both need replaced. Big problem neither part is no longer available. I can't find the parts anywhere. I have even tried used parts nother available. Can anyone help me?

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Marie Durham - 58 d 12 h ago


When I bought a brand new Buick in January, 2019, it broke down three time and almost crashed before I asked for a replacement from ED MORSE SAWGRASS in Fort Lauderdale, Florida. They refused to give me a replacement car without $ 5,800 more. It went bad at 507 miles and I am afraid to drive it now. Since I am 83 years old, I consider this to be elderly abuse.

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Anonymous - 44 d 4 h ago

you can call a lawyer and apply for the lemon law

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Janice - 45 d ago


I have a car 2018 that leeks and you all keep giving me the run around I did everything you ask me to do and nothing u have the worst customer service and I'm very unhappy with u all this is going on for 6 to 7 months now it has mold and rain keep getting in to it all i ask was give me another car or give me my money back

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going hungry - 58 d 8 h ago

I can't believe you people are paying the insurance of a bunch of people who obviously don't care about GM at all!

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