Information, reviews and public commentary for US companies

 

Giant Eagle, Inc.

Rating
1.295775
Web
http://www.gianteagle.com
Address
101 Kappa Dr.
Pittsburgh, PA
15238
Contact
Laura Karet
Role
CEO
Phone
(412) 963-6200
Fax
(412) 968-1617
Employees
36,000
Twitter IDs
@Giant_Eagle
General profile image

Ron davies - 2 d 4 h ago

0

I worked for ok grocery.. warehouse for giant eagle stores. I got hurt on the job. Was out for 2 months and was cleared to go back to work when I clearly still having issues with the injury. They cut me off workman's compensation immediately and I ended back up in the emergency room not once but twice. They are refusing to pay my medical bills.

General profile image

Carolyn Reynolds - 23 d 4 h ago

0

To Whom It May Conern :

Giant Eagle in South Euclid, Ohio has serious employee issues. Many of these employees are extremely rude and unprofessional. This problem is prevalent at Get Go on Mayfield and Belvoir in South Euclid, Ohio.

The rudeness I encountered on several occasions with pharmacy personnel was particularly horrible. I had to change to a different company because I did not want to experience such horrible behavior.

General profile image

GDub - 2 d 7 h ago

2

That is the truth. I worked at that Giant Evil for just a couple weeks and had had enough. I believe in SUPERIOR customer service, and these people (dept. clerks) are an abomination! They are so kind to some and horribly rude to others. They are BEYOND lazy, have the WORST attitudes and are an embarrassment. When I realized how much seniority they have and that they will more than likely never suffer consequences for their horriible behaviors, and that I cannot possibly make a difference, I quit. I worked for GE back in 2000, and it was much different. Perhaps if their pay scale was better, they'd employ folks who actually gave a crap about customer service. These clerks are LOUD and obnoxious and just plain rude. Giant Eagle does not care about customer service any more, but rather the big dollars they make. It's shameful.

General profile image

Kacote - 4 d 9 h ago

0

Vot's new Ivan? The jews are still sticking it up your babushka.

General profile image

Pikevick - 4 d 9 h ago

0

More benefits of diversity - A Tamil gang in Toronto, CanZOG, attacked a group leaving a shop and one fellow had his hand lopped off. I guess old fashioned stabbing is on the way out. I am waiting for the popularization of decapitation.

General profile image

Lee Phillips - 33 d 3 s ago

To Laura Karet

My name is Lee Phillips and a former employee, not buy choice, i wast terminated by the Manager of the Giant Eagle ,Maple Hts. store(6414) 44137 for no call no show, i was lifting and got strained groin, which now i need surgery on 8/8/2019, I had brought a letter in from my Dr. Nathan Beachey, Metro Health, Cleveland Ohio, stating I was not to return to work until I was seen by surgeon to to determine extend of surgery needed, when i brought the letter from my Doctor in he was and stated" damn it,Iyou people, you should of brought the letter in before i terminated you, I am in the union but he also stated" the union can't help,".can you please look into this matter, Im 65 retired, and need someone to fight for me.

General profile image

Pro.union man - 4 d 18 h ago

Call your union rep and ask to file a grievance also ask to fill out an incident report

General profile image

Michael Kokolis - 6 d 4 h ago

5

Mrs. Laura Karet,

www.GiantEagle.delivery

www.GiantEagle.Shopping

www.GiantEagle.services

Are for lease, My name is Michael Kokolis with Coro Professional Services. Please contact me for use of these internet domains. Currently they are for lease and we are reaching out to you first; however, the delivery services are growing and we are marketing these domains.

Your corporate headquarters refuses to transfer any call without a contact name. We have attempted to contact Giant Eagle first and were unable to reach anyone of decision making authority.. Most importantly Laura we wanted to kindly let you know that we reached out to you first.

Michael Kokolis

Coro Professional Services

(hidden)

(hidden)

General profile image

Sandra Rae - 7 d 41 s ago

4

Hello Giant Eagle

I just wanted to let you know about a Market District pasta. I bought the Semolina Fettuccine #9. It's expiration date is Dec. 22 2020. I cooked it according to package instructions and it disintegrated into 4 inch shards of pasta. It tasted fine but in no way resembled Fettuccine. I have always found Market District products as good if not better then known brands. This one needs to be removed from the shelves.

General profile image

Jeff Young - 17 d ago

3

Good and bad - Bad: Kind of dismayed here. Bought almost $200 of salmon and salesperson told me to fill out the survey and I would be eligible for a $500 gift card drawing. I went online and completed the survey and noticed 2 things. 1) Even though I referenced a salesperson during the survey, there was no place to commend or criticize the person. The comments only asked why i was not highly satisfied. Past that - no place to add anything. I would have added that without your salepersons interaction, I would have downgraded my overall satisfaction to middle. Jenn (Seafood) was very helpful, personable. 2) After I finished the surveyy, I looked at the feedback request I got at the counter and it said I would only be eligible if I answered 'HIGHLY SATISFIED'. WOW WOW WOW. SO there is NO value to critical, constructive comments, only 100's? That so totally defeats the purpose of a customer satisfaction survey under any type of quality system. I want to believe tyou are ISO 22000 certified but the auditors must never have seen your survey promotional handouts!

General profile image

Not Happy - 17 d 3 h ago

0

I was just in the get go on Andrews Road in Mentor on the lake, Ohio 44060. I went into the get go today and the pump was declineing my card so I went in because I knew I had money on my card. So I go in to prepay and the woman behind the counter would not wait on me. I asked her why with no response so the manager rang up my order. My problem is that I am in customer service myself and if I would tell someone that I will not wait on them I would be fired on the spot. There are people that come into my job and sure I do not like what they say and do but that is part of customer service if she can't handle that she is in the wrong profession. I am not asking for her to be fired but she should at least be disaplinded or wrote up. To me that is very bad customer service and she can't take the good with the bad she needs to get a different job. I was in there on 8-4-2019 @ 1:02pm and the manager Michael waited on me very respectfully. I don't ever write a review but she at least should have told me why so at least I could rectify the situation. She really lacks with her actions customer service responsibility.

General profile image

Jennifer Lakes - 18 d 31 m ago

0

We have been loyal giant Eagle customers for 13 years. Our store was in a very convenient location across from the mall in Mentor Ohio.

I'd like to personally thank you for moving our store 15 minutes away. We no longer have a decent grocery store to patronize.

We no longer shop at Giant Eagle, instead we go to Heinens. It's equally difficult to get to but at least you don't have to contend with a train and 6 red lights. You suck!

General profile image

K Largent - 19 d 3 h ago

0

My husband and I regularly shop at the Giant Eagle on Goucher St, in Johnstown, PA. Being that it's the only Grocery Store near us, we don't have a lot of choice. Today I went to buy fruit for a family picnic. There were moldy strawberries and rotten watermelons. When we buy bread or rolls, the are stale the next day. Oh and today they had one checkout line and the express lane open. Everyone else was using self-checkout. So you have lousy produce on a regular basis, stale bread and buns, and are putting people out of a job. This store no longer carries many products we normally use. So the moral to this story is, you have lost 2 customers. We will make the 20 minute trip to Walmart or Market Basket (local store) to buy our groceries. What a shame, when this store was privately owned, everything was fresh, it carried a large variety of products and had all the checkout lanes open. Take a lesson Giant Eagle!

General profile image

Louie R - 24 d 5 h ago

The larger prescription bottles are a waste of money and are certainly worse for the environment!!! They are 3 inches tall and most of my pills come up 1/2 to 3/4 of an inch. One of my prescriptions comes up to 1/4 of an inch. Whoever decided to do away with the smaller, and YES sufficient sized bottles, needs to rethink their decision.

General profile image

Glenn R. Friedman - 30 d ago

I am a regular customer at the Giant Eagle in Warren village 44111. The store is convenient and in walking distance for myself, family and those in the neighborhood. However they seem to be short staffed with many products they have and which I shop for not being re-shelved. I do go to other Giant Eagle stores out of the neighborhood by car when needed but prefer not to. IF THE GIANT EAGLE STORE AT WARREN VILLAGE/EDGECLIFFE 44111 IS CLOSED I WILL NOT DRIVE TO THOSE STORES BUT GO TO HEINENS, WHOLE FOODS OR OTHER ALTERNATIVES.

General profile image

Janeen M. - 36 d 23 h ago

0

I have shopped at Giant Eagle for 15 years in North Ridgeville, Ohio.

The last 6 months I have had to shop at other places just for frozen goods and produce.

Their freezer has burnt everything, ALL of the ice cream is covered in ice, I have purchased frozen veggies only to come home and open a frozen block of burn.

Now for the produce.... everytime I come to Giant Eagle I check the produce. Strawberries are displayed with fuzz and rot, the bananas are always near rotten and the prices go up.

A Market District opened recently in the next city that is beautiful and nothing is rotten. For me to shop there I have to spend even more due to the city sales tax difference.

After all of these years, there is NOTHING that will keep me shopping here.

I will make sure I spread the word as well.

General profile image

J.P.Morgan - 35 d 11 h ago

0

Janeen M, welcome to the hebes New World Ordure.

General profile image

PF - 38 d ago

1

Giant Eagle's produce is so bad- rotten and outdated. Broccoli limp and brown and they want $2.99 for a bunch. 90 percent of the corn has worms and they want $2 for four. You buy four peaches and half of them are rotten inside. Cucumbers soft, mushy and slimy. Lettace two weeks past its sell-buy date. What the hell??

General profile image

Anonymous 2 - 37 d 11 h ago

0

PF, you are a fool for shopping in that dumpster.

General profile image

Cyndee K - 38 d ago

3

Why did this company discontinue Salsa Fiesta....OMG bit mistake!! That was the best dip ever made. I tried to duplicate it and was unsucessful and I'm a good cook. Please bring it back

General profile image

Lee - 49 d ago

3

My problem with giant eagles is that they ask you to sign up for automatic medication refills and they will contact you when ready ,my wife signed up too .Now my wife get notification when ready but i have to do a resign-up thing everytime i get a new scrip,but my wife don't my question is why and when asked to speak with pharmacy's manager no mgr.is ever available (Giant Eagles on center ave._pgh.'pa Shadyside)

General profile image

Ryan - 51 d 5 h ago

0

Does the Morgantown pharmacy hire anyone of color ?

General profile image

Jeo - 51 d 5 h ago

0

@ Ryan,

Only tri-racial

.

General profile image

Martin Staniland - 55 d ago

2

I was recently talking with a check-out assistant at one of your stores and asked how long her shift that day was (until 6.pm, from the middle of the morning). I said that her feet would probably be very tired when she she got home ("Sure"). This got us talking about why Giant Eagle (and other stores) don't provide some kind of high stool to enable staff to sit on and rest their feet while working.. She said that she had never heard an explanation and didn't think that being seated would impede checking out and bagging customers' purchases. I asked her if her union had ever raised the issue.

Could you explain why, in fact, Giant Eagle doesn't provide this comfort for their employees? Would it be impractical or too expensive to do so? Has the union concerned ever sought such seating for employees engaged in checking-out and bagging?

General profile image

Ibbir M. - 51 d 5 h ago

0

@

Martin Staniland,

Why??

Greed is a formidable torpedo.Isn't that right, fellow hawgs?

Other Reviews & Comments

Family Dollar Stores, Inc.
Anonymous The Family Dollar at 3309 Bert Kouns is so cluttered, I hav ... 

Taco Bell Corp.
Ethel carty Just bought 3 chulapas at plaudits place lexington ky. All  ... 

AT&T
Birgit Radin Dear Mr. Stephenson This is the second time that I am writi ... 

Lowe's
Cecelia Blacklock Could not use merchandise card that is my husbands at Lowe' ... 

The Home Depot, Inc.
Lauren I was injured at the home depot due to their negligence. I  ... 

Office Depot
Anonymous I've been waiting on an order for 2 weeks still has not bee ... 

Burger King Worldwide Inc
theresa montoya The Burger king location 5255 w 80th ave arvada co 80003 th ... 

Ashley Furniture
Very unsatisfied customer On June 25, 2019 my husband and I purchased a sofa, here it ... 

The Wendy's Company
David Just has a manager at Wendys on 1154 Malabar road palm bay  ... 

Rooms To Go
Another Unsatified Customer I purchased furniture from Macon, GA. The service in store  ... 

Wal-Mart Stores, Inc.
Pete @ Sharon DeAngelo,

Ford Motor Company
Debster403 I cannot seem to get any resolution on my 2019 Limited F250 ... 

Verizon Communications, Inc
Kathrin frasure Verizon use to be a wonderful company until they started hi ... 

Honda Motor Company
Robert McTague My wife bought the 2019 Acura RDX. This was her second Acur ... 

Fox News Network, LLC
Craig One of the newspapers of a large city stated that 26 of the ... 

Pep Boys
FD Hagwood Hello greetings to all in the corporate office my name is F ... 

Denny's
Dennys is no longer a restaurant i will a visit. Went to denny's in lakeland fl. Waited 20 minutes for break ... 

Citizen's Bank
Betty Kovacs I have just returned from the local branch of Citizens Bank ... 

Panera Bread
Disappointed Never order catering from Columbus Ohio. Worst service I ev ... 

Bob's Discount Furniture
Disappointed customer Disgruntled customer,

Bank of America Corporation
CR Rec'd a fake check today from some scammer from India today ... 

Subway
Anonymous Remember when you had bread bowl salads???? Bring them back ... 

Best Western
Sleek Mccool My fiancee and I paid for a king room with a hot tub. Arriv ... 

LA Fitness
Frustrated & Over-heated I am a member of your Rock Hill, SC location and it is so h ... 

Costco
Anonymous I never liked working there. That place is like a giant hig ... 

Circle K Stores Inc
Anonymous I am in Lake Charles Louisiana, the store I stop at on a re ... 

Dish Network
BOHICA they killed off the voice remote unless one shares data wit ... 

Lg Electronics Alabama Inc
Mike A LG has THE worst customer service I have ever experienced.  ... 

Jack in the Box Inc.
Anonymous I went last night after work to get me a cheeseburger so I  ... 

Golden Flake Snack Foods Inc
Patty I purchased a bag of Golden Flake Hot BBQ chips and I am ve ... 

Cablevision Systems Corporation
Anonymous Optimum is very abusive to the customers and more in areas  ... 

JetBlue Airways
Ron Zaiger Accord, MA I have been a mosaic jet blue passenger for many years and  ... 

Ticketmaster
Anonymous This is a bogus review.

Cheddars
Truthful When Cheddar's opened in Ocala FL, a few months ago, I went ... 

Simmons Foods Inc
BeenThere You are right on!!! Have found their HR management totally  ... 

Dick's Sporting Goods
Michele B I walked in today to purchase exercise equipment. I maintai ... 

T-Mobile USA, Inc.
Anonymous I have been waiting on your line for 60 minutes to talk to  ... 

Kohls
Anonymous SANDY , A AWSOME LADY AT KHOLS AT STANDFORD PLAZA LOUISVILL ... 

Geico Corporation
Anonymous This happened to me too taking ppl money I'm a single paren ... 

Forever 21
Anon You guys seriously need to check in on the forever 21 in Ar ... 

Priceline
Priceline rip me off Had the same happen to me call for room on priceline they b ... 

Domino's Pizza, Inc.
Dawn Z SERIOUSLY DOMINOES????

Outback Steakhouse
Anonymous 5 stars to the Outback Steakhouse in North Myrtle Beach SC! ... 

Food Network
Julie to Liz Don't know what you requested from FN, but I do know you wo ... 

Shell Oil Company
Marj O'Neill-Butler Really? Forced your workers to attend and not react badly.  ... 

Dillard's Inc
Wendy my name is Wendy Lewis I worked at Dillard's for a little b ... 

American Home Shield
Linda AHS commited fraud. They automatically renewed my contract. ... 

Lg Electronics USA
Donnie Monson Do not purchase anything LG . The product is crap, and they ... 

Great Clips, Inc.
Jack I went to your store in Manchester, TN for my haircut like  ... 

JP Morgan Chase & Co.
Anonymous I am writing to complain about not being able to get a copy ...