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Giant Eagle, Inc.

Rating
1.460251
Web
http://www.gianteagle.com
Address
101 Kappa Dr.
Pittsburgh, PA
15238
Contact
Laura Karet
Role
CEO
Phone
(412) 963-6200
Fax
(412) 968-1617
Employees
36,000
Twitter IDs
@Giant_Eagle
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Nate S - 4 d 13 h ago

3

Ronda Russell curbside delivery keeps damaging my food break eggs arrive hour or more late had neighbors in my food pie open spoiled food miss management health issues camp Horne giant eagle bring your own cart GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_'

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Nate S - 4 d 13 h ago

3

Ronda Russell curbside delivery keeps damaging my food break eggs arrive hour or more late had neighbors in my food pie open spoiled food miss management health issues camp Horne giant eagle bring your own cart GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' GIANT-EAGLE'.H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_'

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Ronda Russell customer curbside delivery - 5 d ago

0

Ronda Russell curbside delivery keeps damaging my food break eggs arrive hour or more late had neighbors in my food pie open spoiled food miss management health issues camp Horne giant eagle bring your own cart

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Anonymous - 11 d 13 h ago

(SPAM)

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Marlin natil - 10 d 1 s ago

4

een the only grocery store that I have used while living in Murrysville, PA (over 40 years). I have recently moved to Avon Lake, Ohio (near our grandsons). I am very pleased that Avon Lake has a very nice, well-stocked Giant Eagle. My only complaint is that the Isaly's chipped, chopped ham in the Avon Lake store is not chipped, even though I requested chipped and they

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Jenny - 9 d 12 h ago

3

Giant Eagle has been the only grocery store that I have used while living in Murrysville, PA (over 40 years). I have recently moved to Avon Lake, Ohio (near our grandsons). I am very pleased that Avon Lake has a very nice, well-stocked Giant Eagle. My only complaint is that the Isaly's chipped, chopped ham in the Avon Lake store is not chipped, even though I requested chipped and they said that was the chipped version. It's very greasy, long pieces and really not what anyone from Pittsburgh would use for a sandwich and certainly not the wonderful Isaly's BBQ chipped ham sandwich recipe. Is it the tool that they chip with? Just a concer

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Marilyn Natili - 10 d ago

5

Giant Eagle has been the only grocery store that I have used while living in Murrysville, PA (over 40 years). I have recently moved to Avon Lake, Ohio (near our grandsons). I am very pleased that Avon Lake has a very nice, well-stocked Giant Eagle. My only complaint is that the Isaly's chipped, chopped ham in the Avon Lake store is not chipped, even though I requested chipped and they said that was the chipped version. It's very greasy, long pieces and really not what anyone from Pittsburgh would use for a sandwich and certainly not the wonderful Isaly's BBQ chipped ham sandwich recipe. Is it the tool that they chip with? Just a concern.

Thank you,

Marilyn Natili

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S.C. Martin - 12 d ago

5

Tried curbside at Bethel Park market district. Outstanding service for my first time 10/30/19. Why did it take me so long. Special shout out to Christiano Who guided me through the process and displayed exemplary customer. I will be back. Thank you.

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Cheryl Adams - 23 d ago

4

I clipped a coupon on the app for $2 off a 42 oz.. party-size bag of m & m's. The party size bag is 38 ounces, not 52 oz. shown on the app. Customer service told me because of the size discrepancy the $2 would not be taken off and a price check proved this! Simply ridiculous. This happens more often than not.

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Speedygirl - 16 d 19 h ago

2

This also happened to me on similar product size discrepancy.

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Cheryl Adams - 23 d ago

4

I meant to say in my last post the party-size bag advertised is 42 ounces, not 52 as I posted. However, it is still disconcerting that this happens so often.

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Speedygirl - 16 d 19 h ago

1

I had 2 coupons for cents off on a product. I got two of the items . One for each coupon. I went to check out and it refused to take the cents off on second item purchase. This does not happen at kroger. At least never to me.

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Anonymous - 16 d 19 h ago

Gas price sign is misleading. It posts unleaded as 2.309 a gallon. It is really 2.459 a gallon at pump. It is .15 cents higher because if you dont have a get go card linked to your bank account you dont get 2.309 a gallon. This is very misleading to customers on driving by looking for more reasonable priceing. I could have saved 6 cents a gallon at the first station I saw. I will from now on. Cheat,cheat, I will tell all my friends and family and everyone I see about this little scam. Shame.

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nomak speare - 32 d 5 h ago

4

(SPAM)

Flagged for review. 
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Annette Wood - 31 d 12 h ago

3

Ernesto at the Giant Eagle in Greenfield is wonderful! He helped me with my mixed up cake order and did a stand-up job with a friendly and professional manner. Great emplo,,,

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Annette Wood - 31 d 12 h ago

3

Ernesto at the Giant Eagle in Greenfield is wonderful! He helped me with my mixed up cake order and did a stand-up job with a friendly and professional manner. Great emplo,,,

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Toby rosato - 21 d 15 h ago

3

I just found out that GetGo Gas puts a hold of $99.00 on your checking account every time you get gas. I got gas late last night for $30.03 and noticed a charge of $99.00 on my account from them. When I called First Commonwealth Bank that is what I was told, so I disputed it. Considering that me and my wife fill up twice a week this would mean that they put a hold of $800.00 on our account every month! This seem like an outrageous practice by both the bank and Getgo. What are your thoughts on this?,,,

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Tony Rosato - 22 d 9 h ago

I just found out that GetGo Gas puts a hold of $99.00 on your checking account every time you get gas. I got gas late last night for $30.03 and noticed a charge of $99.00 on my account from them. When I called First Commonwealth Bank that is what I was told, so I disputed it. Considering that me and my wife fill up twice a week this would mean that they put a hold of $800.00 on our account every month! This seem like an outrageous practice by both the bank and Getgo. What are your thoughts on this?

Also, It can take up to 10 days to remove the charge from your account. If this is really the business practice of Giant Eagle and First CommonWealth Bank I will stop doing business with both. I have notified the news media of this practice. The bridgeville location was where scimmers were located on the pumps so I thought I was being scamed until I called the bank and was informed of this. I bought $30.03 in gas and a $99.00 hold was placed on my account. I until I see this practice end I will be getting my gas and groceries elsewhere.

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Annette Wood - 32 d ago

5

Ernesto at the Giant Eagle in Greenfield is wonderful! He helped me with my mixed up cake order and did a stand-up job with a friendly and professional manner. Great employee.

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DKane - 32 d 6 h ago

1

The worst Grocery store chain I've ever been to. We have lived in many different states and used many different grocery stores (Public, Kroger, Hy-Vee, Safeway, etc.) and your stores are the worst. I have been shopping at your William Flynn location for over 10 years. From having to check yourself out and bagging ( most of the time there are only 2 full service lanes open and 4-6 self-serve) to not getting any help out, it's clear your only motive is making money and not serving customers. I had over $500 of groceries one day that required two carts and help out, and no one offered. I dragged both carts past a manager and 2 other employees( who both just looked at me) I finally asked a young man getting off his shift (on his way out) to help me, which he did. I was happy to tip him. Additionally you change brands frequently and eliminate the most popular sizes of well known brands replacing them with your private label, forcing you to either select a larger brand size or buy the size you want in the Giant Eagle label. Again the motive is clear..make more money at the customer's expense.

Today was the final straw! I used your dry cleaning service and had 3 cashmere sweaters cleaned to pack for a trip. When I pulled off the plastic and removed them from their hangers they were terribly wrinkled!! Now I have to iron them before I pack!!

I am not one to complain and have never written a letter to a corporation before today. I have worked for two fortune 500 companies in marketing management and my husband was a CEO of a $500 million company. We are now retired now, but understand what makes a great company...providing goods and services at a reasonable price and satisfying customers, creating the best possible experience. You are falling far short on both counts, and if you had any real competition in the Pittsburgh market you would be out of business. Your management should visit a Publix..(we have a home in West Palm Beach where we spend our winters and they have no self service, they always bag and help you out with your groceries, plus they are always friendly) Hy-Vee in Davenport Iowa always greeted me with a smile and knew my name at the location where I shopped at weekly. Please improve !!!

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Anonymous - 32 d 11 h ago

3

It saddens me that I have to write this review. I have shopped at Giant Eagle for years and have always had a great experience. The Watertower store and its employees have bent over backwards to help me. They have always been kind, and very helpful. This review is NOT because that has changed...it is because the store has changed. Since the Market District opened in Westlake, Ohio, the North Olmsted Watertower store has gone downhill. It never seems to be stocked and I was shocked the one day I was in there that the floors were actually dirty. It seemed to me that all of your attention as a corporate office has been focused on the new Market District store. (which I am not a fan..these store are too big) Recently in our area several other grocery options have come about ex Meijer in Avon. I have found myself less and less at Giant Eagle and it is a shame because you are less then 2 miles away and I have always had a good experience there and recommended your store. Unfortunately, this is no longer the case. Please don't forget about the Water Tower store. You have wonderful people working there and I really hate to have to shop elsewhere especially with the holiday's approaching.

Thank you for your time,

Carol Miller

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Bobbie - 46 d 11 h ago

3

(SPAM)

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Anette - 39 d 14 h ago

4

I've been shopping at the Giant Eagle in Meadville PA ever since it opened. Always able to find things, wide aisles and sales made my experiences pleasant. However, in the past few months it's been AWFUL! Aisles are often blocked by workers with big carts stocking the shelves during busy shopping times. Now they are rearranging the store and it's difficult to find anything. The greeting card racks have been placed in the meat and seafood aisle at the back of the store.....the most trafficked area. What are you thinking?

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Davey chechhu - 38 d 13 h ago

4

ment wild spinach and feta salmon burgers???

They are now terrible. Used to be great.

They are sour, and lack flavor, almost sour, because of too much spinach or something???

Gross!!!

Won't buy again, and we bought a lot of these over the years, what the heck happened???

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Anonymous - 38 d 6 h ago

You're a racist fuck

Flagged for review. 
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Shelene Gallagher - 33 d 13 h ago

2

Why is it necessary for me to give my home address?...

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Geico Corporation
SDaughton Horrible, someone broke into my home stole my car. The car  ... 

Sears Roebuck & Co
June Maxson, West Palm Beach I was at Sears last week to have my tires rotated and an al ... 

Rent a Center
Karen From Pennsylvania I am agreeing with everyone they are the  ... 

Panera Bread
2048 OK BOOMER