Information, reviews and public commentary for US companies

 

Giant Eagle, Inc.

Rating
1.411111
Web
http://www.gianteagle.com
Address
101 Kappa Dr.
Pittsburgh, PA
15238
Contact
Laura Karet
Role
CEO
Phone
(412) 963-6200
Fax
(412) 968-1617
Employees
36,000
Twitter IDs
@Giant_Eagle
General profile image

e ticket would not come out. It took 20 minutes for a manager to get my ticket out of the machine and he was extremely rude. I still had a $40 credit but the top tier was out of order, so the tickets I wanted were in the machine, but unavailable because he wouldn't take the time to fix it. Told me "too bad" nothing Giant Eagle^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Giant Eagle^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 Giant Eagle^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Giant Eagle^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 Giant Eagle^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Giant Eagle^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 Giant Eagle^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Giant Eagle^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 Giant Eagle^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Giant Eagle^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 - 67 d 23 h ago

e ticket would not come out. It took 20 minutes for a manager to get my ticket out of the machine and he was extremely rude. I still had a $40 credit but the top tier was out of order, so the tickets I wanted were in the machine, but unavailable because he wouldn't take the time to fix it. Told me "too bad" nothing

k lk

General profile image

Anonymous - 66 d 6 h ago

es of the Giant Eagle Century Plaza store who put together my online order and called to discuss the out of stock items. As a long-time shopper of that store, I appreciate their attention to detail. Also,,m ,m ,m,m ,m m, ,m ,m

General profile image

Anonymous - 66 d 6 h ago

e Century Plaza store who put together my online order and called to discuss the out of stock items. As a long-time shopper of that store, I appreciate their attention to detail. Also, kudos to whomeve,m m, m , , , m ,m,

General profile image

Anonymous - 64 d 7 h ago

social distancing guidelines and was physically touching me (nothing inappropriate save for the 6' rule) while I was attempting to check out. Despite the fact that I am diabetic and have respiratory issues, I was willing to overlook this error.

I was attempting to check out 2 planters for Mothers' Day, a Delmonico Ribeye Steak and a few other items that would have totaled approximately $70. The planters were difficult to check out due to their bulk and a small amount of dirt fell onto the scanne., ., ., ., ., ., ' '; ' ;' ;

General profile image

Anonymous - 61 d 12 m ago

of the online ordering process through Giant Eagle. I used to order weekly for delivery. No more. Trying to find anything is so cumbersome and even more time consuming than before. Not to mention extreme price increase of some items. Am done. Will find another alternative. This store is in Seven Fields, PA, but the ordering process change am sur,, .,., . ,

General profile image

Anonymous - 60 d 44 s ago

d around Pittsburgh PA - Their workers are RUDE, DEMEANING & NAZI like. I will continue to recommend on Facebook under each back experience post that we BOYCOTT them u til you get hit hard in the pocket so that CORPORATE will make changes in their stores to treat customers with respect. The behaviors in Bethel Park both locations, the one in McMurray Pa and a. ., . ,., .,

General profile image

DISSATISFIED X CUSTOMER - 54 d ago

Monroevilles the same. EXTREMELY RUDE EMPLOYEES! Will never shop Giant Eagle again. Maybe if people quit shopping there, they would do something about it!@

General profile image

Disgusted - 49 d 19 m ago

1

Oh my goodness! I was just looking to complain about Donaldsons Crossing GE location. I had an incident about 3 weeks ago with a disgruntled employee who got on the intercom and literally went nuts! She was swearing and saying she couldn't take it anymore, etc. Rumors quickly started that she had a gun. Turned out that wasn't the case. Thank God! Then yesterday my oldest daughter went in to that same store for a few items and she mistakenly didn't see the way to enter and a female employee literally started screaming at her! Another female worker came over. So two on one. My daughter didn't back down. The manager came over and dismissed the two workers. He apologized. No damn excuse for this non sense at this store or any GE for that matter!

General profile image

Anonymous - 58 d 5 h ago

ople these days especially ones who don't have a lot of time or who work all day. I care for my elderly father and I work full time you are closing earlier now use to be 24 hours and you stopped that but now it's 9 o'clock and when I rush to get there 15 to ten minutes before closing and your door are locked already. Really. In 10 minutes I could go in and get what I need but no inst, ., , ., ., . , ., .,

General profile image

Anonymous - 49 d 1 h ago

a specialty item. With that said my family has now experienced two major incidents within the past month. The Donaldsons Crossing GE location is where these incidents occurred. About 3 weeks ago I was in the store picking up a few items when a female employee got on the loud speaker and literally started to freak out! So was going off the deep end swearing and saying she couldn't take it any more. Then an outside delivery person said to me if I heard this employee had a gun! People started to rush out of the store, including myself. On my way out I ran into two managers and demanded to know if this in fact was true and what was going on. The delivery person was there too and the one taller manager scolded the delivery man that he would lose his job if he didn't stop talking about it. I understand the manager didn't want to have chaos in the store, but to threaten this mans job?! Turns out it was a rumor. However, when talking to other customers they heard the same thing. Then yesterday, 5/25/20, my oldest daughter ran to the same GE location

General profile image

Anonymous - 34 d 7 h ago

id 19 was ok. Since that time it has been terrible in Macedonia, Ohio and Bedford, Ohio. Potatoes and onions last only 4-5 days. Bought a bag of onions and the next day went to use them and took 3 onions before I found a good one to use. Rotten in the centers. Potatoes had many rotten spots too. Celery and eggplant lasted a day o.., . . . . ., .,

General profile image

Anonymous - 34 d 7 h ago

id 19 was ok. Since that time it has been terrible in Macedonia, Ohio and Bedford, Ohio. Potatoes and onions last only 4-5 days. Bought a bag of onions and the next day went to use them and took 3 onions before I found a good one to use. Rotten in the centers. Potatoes had many rotten spots too. Celery and eggplant lasted a day o.., . . . . ., .,

General profile image

Anonymous - 28 d 7 h ago

for my ftiend who has asma today your mask policy of not folliwing the govenor rule of no masks for medical reasons mot followed demanded she wear amask or police would be called. Bit thefirstincident on your stores in our counties if your going to folliw wolfes madk rule then do what ge stated medical reasons no masks and chikdren under 2 yrs old. You cant make up your ow.,., . , ,.

General profile image

Anonymous - 27 d 6 h ago

customer service at the Giant Eagle in Elyria Oh racially profiled me....flagged down the cop/security guard before even asking me my problem. Once he walked up...then she proceeded to tell me the rules..which she couldnt show m

General profile image

Anonymous - 26 d 19 h ago

Advertised price online is not what is in store. This is not eve.,,.,.,

General profile image

Anonymous - 26 d ago

Hermitage and New Castle Giant Eagle stores....masks are NOT A LAW....its a suggestion.. they are NOT REQUIRED!!! Sickly and health professionals should be wearing them. I AM NOT SICK!!! In the Hermitage location, to have an employee track me down in the store, yelling that I need to put a mask on ( she was carrying one) or I couldnt shop is an absolute disgrace!! But I then can go to Walmart in the same dang town to get the groceries I couldnt buy because I was told to leave the store if I wasnt going to put on a mask and have nothing said to me?! Where are the morals

General profile image

Archang3l072 - 21 d ago

1

Was her name Janet? I had an issue with her about an hour ago. LMAO! I got kicked out for no mask! The thing is I was already almost done checking out when the bitch came up to me. I told her I have a medical condition and as soon as I said the she puffed up like a blow fish and stomped over the the phone to call the manager! I told her "YOU DO REALIZE that lawsuits ALREADY FILED OVER THIS RIGHT? She acted like she didnt care! I said this just may be another. The manager showed up just as I was done and they escorted me out as I exchanged words with them. It AMAZES me how some of these low life employees feel like they have some type of powers! They should be ashamed of themselves!

General profile image

Anonymous - 25 d 7 h ago

with Giant Eagle. Today I witnessed a gentleman entering the Chippewa store and being told that it was a law that he wear a mask. Not true! I will be informing corporate that I will no longer be shopping at Giant Eagle or Get Go. Plenty of other grocery

General profile image

Jb - 20 d 1 m ago

1

Lol it's no law. I would of told off that employee or employees they act like their the police I hope Giant eagle looses there shirt over this bullshit there causing

General profile image

Anonymous - 25 d ago

have absolutely lost a valued customer as well as many of my friends and family that live in this community ,Your authoritarian way of handling the whole coronavirus pandemic is demeaning and selective in my case toward gender , 3 1/2 weeks ago I was running in to purchase wine for an event , when I was stopped and told I was not to be permitted without a mask due to a breathing condition I cannot wear a mask , I return to my vehicle totally humiliated told my husband he walked in he's a big guy 6 foot plus and not one word was said to him he went and purchased two bottles of wine came right out ! I suppose big intimidating men can walk right into your stores and purchase whatever they want ! I have heard of friends that are pregnant others that just believe that the mask is a

General profile image

Anonymous - 22 d 7 h ago

How bout the people who have a medical condition and are unable to wear a mask... so you want to turn these people away.... my mother who has a medical condition was turned away today at one of your locations...

I like shopping in your stores... but this is making me rethinking about your company and poli

General profile image

Anonymous - 21 d 7 h ago

his pandemic, Giant Eagle has done a wonderful job in working to keep its customers and its employees safe and well by requiring masks and social distancing. I simply wanted to applaud you for your efforts and trust that the law and good reason will judge in your favor regarding the lawsuits brought against the company for clear, common sense restrictions and shopping altern..,., ., ., '; '; ';

General profile image

Anonymous - 20 d 18 h ago

I've been a customer of Giant Eagle for 40+ years. I struggled to go to Walmart even when Giant Eagle had 30% higher prices because I liked the personal relationship I've had there. In addition, mine and my family's prescriptions were at Giant Eagle. Due to all the mistreatment of people who cannot wear masks, my family has transferred all prescriptions to Walgreens and we prefer to shop at Walmart.

General profile image

Anonymous - 14 d 8 h ago

very rule, wearing masks, go up and down the correct aisles. Wash the hell out of my hands. But today? Customers weren't wearing their masks, no one kept the 6' distance. Most had their masks under their nose! Have you read that wearing a mask under your nose is like wearing a condom with the tip cut off?

You have cameras to catch shoplifters, why not use those cameras for people who are doing wrong with their masks?

I've never once had any trouble with your employees, ever! I've shopped your store for 45 years!

To the public, if you read this...we wear our masks to prot

General profile image

Anonymous - 10 d 7 h ago

s were not wearing masks when state of pa made mask wearing law.

This is inexcusable!!

I'm picking up meds for a vulnerable person and they are talking and breathing all over the pills, bags ect.

They should know better, shame on mana.,., ,.., .,

General profile image

Anonymous - 5 d 7 h ago

at GE now I don't at all. First, ordering online is the MOST frustrating experience. You can't access your order to edit it easily at all. You think you can but it doesn't update to your order. You THINK you're getting what you update but then SURPRISE you don't! You can't pick what you want. Second, slower than molasses in January. It's not my cable provider either because other webpages are fine. I don't like the graphics at all the bright red isn't good. You want to see a GOOD site? Meijer. Finally, you used to have a good selection, but you've replaced EVERYTHING with your own brand. If I wanted to shop at Aldi's I'd go there. Every online experience leaves me frustrated and angry. There's NO excuse for the miserable website you hav

Other Reviews & Comments

America's Car-Mart Inc
Crustal Carmart and their employees at carmart in Claremore okalaho ... 

Family Dollar Stores, Inc.
Chris Pekin, IL. Store has become soo run down and messy, I think ... 

American Home Shield
Anonymous This is the worst company I've ever dealt with!!!

The Wendy's Company
Barbara Jung I stopped at the Wendy's at 3640 Harrison Ave in Cheviot (  ... 

Macy's
Disgusted customer ----Just returned from the Macy's store in Monroeville, Pa- ... 

Cox Communications, Inc.
20 Year Customer WILL DO....UNBELIEVABLE!!! 5 DAYS OF FAKE BS customer servi ... 

LA Fitness
Marilyn Gulf Coast Center in Ft Myers, Fl. No one wears a mask. All ... 

Ashley Furniture
Anonymous Same thing is happening to me

Lowe's
Paula Bounds After going to one Lowe's, Camden, DE looking for refrigera ... 

Lg Electronics USA
Denise Price I have the same problem except I was advised by the first r ... 

Safeway, Inc.
bbparkville trying to get a time frame on why Safeway Waltham Woods doe ... 

Entergy Arkansas Inc
I Need Service I have been calling to set up service for 3 day and I am on ... 

Papa Johns
Dennis LaBounty I worked with them in recycling their old pizza trays....af ... 

Ford Motor Company
Autobiz +/- When can we expect to see the Bronco Raptor? The Ford range ... 

Disney
Anonymous Why are you supporting communist organizations that want to ... 

Wal-Mart Stores, Inc.
JC I live in Lebanon, MO. I wanted to know why you are not req ... 

General Electric Company
William cotton I have been trying to get my refrigerator fixed or replaced ... 

Fox News Network, LLC
To, for the crybaby You talk about trust when we have a President who blatantly ... 

Old Navy
Connie Rhodes I am a very dissatisfied customer who can't seem to get any ... 

Instacart
Shondaegibbs@gmail.com Customer support has not helped me with my issues and conce ... 

The Home Depot, Inc.
Rick Robert's Sr, I am a contractor spends 1000's at home depot weekly. The L ... 

Bob's Discount Furniture
Michael This is the worst store with the worst customer service and ... 

Taco Bell Corp.
Cmoore I will NEVER patronize your company again, and will encoura ... 

Chrysler Group LLC
Tami Chrysler - have you seen the new line up of the 2021 Ford B ... 

Amazon
Amazon's Hostage Amazon Logistics SIMPLY SUCKS, They Can Only Give " Li ... 

Dollar General
Marc Smallwood Dollar General, your store in Diamond,MO., used to be spotl ... 

QVC, Inc.
Anonymous So surprised at Courtney K for loosing her dignity to be th ... 

ESPN, Inc.
GOODNYER Hi, I will asked my NY cable company to remove ESPN, Disney ... 

Costco
Anonymous olitical. How can saying that a human life matters is polit ... 

Bank of America Corporation
Anonymous ed to give BOA another chance and refinanced out mortgage w ... 

Walgreens
Anonymous reens has been a comedy of errors. The problem is it's not  ... 

Publix
Anonymous ould like to know why Publix refuses to take returns, the i ... 

Albertson's LLC
Anonymous enderson NV did like to shop at the store on the Boulder hi ... 

Circle K Stores Inc
Anonymous good people working there. I am a Detention Deputy and wear ... 

Kohls
Anonymous r today I will never be a customer of your establishment ag ... 

Dillard's Inc
Anonymous eturn items, never worn with tags and my sales slip. I was  ... 

Rent a Center
Anonymous r of rent a center for decades but after today I will never ... 

Wells Fargo & Company
Anonymous Why are there banks in Alabama closing? Are there closings  ... 

JetBlue Airways
Anonymous dations after JETBLUE took off without us. We had a short s ... 

Facebook
Anonymous anned for a week telling people transgender people have a d ... 

Sonic Corp.
Anonymous nic today which is July 13th 2020 after reviewing my sandwi ... 

Ross Stores
Anonymous ill Ross be closing again since state of California closing ... 

Enterprise Holdings, Inc.
Anonymous now July 9. To rent car was told both times no problem, the ... 

AppleBee's
Anonymous y name is Lenora Smith i love your food and help they are v ... 

Best Buy
Anonymous 0 gas range with installation and haul away.

eBay, Inc.
Anonymous p off by a company called She Swish. Took my money and now  ... 

Paypal
Anonymous Me to so wat do we do???!?

Chick-fil-A, Inc.
catey57 I must say, I don't agree with masks. If you study about th ... 

Circle K Stores
Anonymous Happened to me I'm an employee when I asked a person standi ... 

Food Network
Darnell Yep I've watched chopped and other shows also. The black ch ...