Well after reading all these reviews I think it's time for a Class Action lawsuit. I'm having the same issues with this company that you all are. Anyone who is interested in joining this let me know.
I'm definitely interested in joining you. Please contact me at: (hidden)
I was going to Waxahachie TX location and I got a really bad fungus from the hot tub and I went to complain with the manager Daniel Garcia and he didn't do anything and showed him my Dr's bill and prescription and still nothing. this place is a joke. I'm with you
Agree and needs to be done
Agree! The gold gym iis a joke
Curious if anyone is feeling misled about the "bundle membership training package." Im up for a legal consult.
I have a small service dog, the stupid General manager let in every service dog walk in golds Venice.
This asshole guy don't let my dog in I think because I am from Middle east.
Anyone can help me?
There are organizations that will help you. Call your local news they might help.
They keep taking out my memberships and it's been canceled three months ago
File a dispute with your credit card. Tell them you canceled and have not been going. Explain to them what's been happening. You may get a refund.
Lol yes Golds is a joke. My son pays for himself , myself, & my wife and they have over charged 3 months straight and they say they can not refund on the over charge even though each month they acknowledge the issue.
The same has been happening with my wife...shes even went to the gym in person...after it was "frozen" several times, and then they told her they'd cancel it ...its still up..still paying while not attending.....a pitiful set up.
I'm right there with you and good luck getting anywhere with corporate as they never answer the phone.
Also interested how do we go about doing this
If you do go through with this i would also like to be contacted for help. They took out $120 out of my account on "accident" and not giving me back my money instead telling me that i will get "free" months. ITS NOT FREE BC I BASICALLY ALREADY PAID FOR IT!!! I am Angry. I work hard for my money 8 hours a day, after work i take out my stresses at the gym, How ironic that my biggest stress right now IS the gym its self. I went into over draft fees bc the money they took out was supposed to go to my Bills. My email is (hidden) i will give you my number if you email me. thank you.
my email also (hidden)
If you do start a Class Action lawsuit, I would like to be add my name.
Im in on the lawsuit. not looking for anything in return but i think golds needs to be taught a lesson.
I agree. But I do need my credit repaired as I am in collections since I had the credit card dispute the charges and was issued a new card.
I'm interested in Class action lawsuit. Nothing but a nightmare since joining.
please let me know if this is going to happen i would love to join..
I am interested in joining ! Please contact me at (hidden)
I am interested in joining the lawsuit...I've been a member for years and my daughter recently became a member in June...They were supposed to sign her up on a separate account and bill her...but I just found out they were billing me for both accounts since July...Which they weren't supposed...$18 for my account and $38 for hers...She hasn't been using her membership and I never authorized them to take money from my account for hers...and they are refusing to refund my account which was their mess up to begin with
Count me in as well! In addition, we need to bring a class action discrimination suit. I'm a 100% disabled vet who needs his service dog by his side to walk on a treadmill. Well, on Saturday 5, January, 2019, The general manager, out of whole cloth, invents a new policy prohibiting my service dog from doing for me what he was trained to do. To make matters even worse, the racist, bigoted general manager calls the police and has me banned after I asked for a written copy of this new policy. Subsequently, they refuse to refund my money or cancel my account. This franchise is riddled with racist, bigoted scam artists.They make extortionists look like Girl Scouts.
I can't believe they do stupid unlawful things such as this, it makes me very upset because the same exact thing is happening with my daughter and because she is on a temporary disability just had her second surgery and isn't able to make it to the gym for sessions, the gym decides to charge my account for her sessions which was $800 plus charging me for her membership for the next three months, guess what, my membership has been canceled since March 2019 and my daughter is a minor under the age of 15 but don't want to refund me knowing she has a disability! The manager has been avoiding me and I just don't know what to do ! I need HELP from anyone pls
You can count me in to class action. They've just screwed me out of $252 and who knows how much more will come. The background is too long to get into but involved their personal training program. I more than completed the commitment and then had to stop due to surgery. I provided a doctors note. I gave more than enough notice but they took the monthly charge out anyway. I was going to continue training after recuperation but now I don't even want to go into the place.
I can relate. I just recently had the same experience. After paying for 4 personal training sessions , I was charged for 2 more months of sessions at a monthly charge of 252.00 dollars each, all of which I did not request. I too had a doctors note and wrote a letter to corporate, their response was they were not going to refund the charges only future sessions of personal training. Where do you go next.? Silver sneakers is going to here from me as well as AARP.
Keep everyone updated if someone actually moves forward with a lawsuit....I did personal training for 3 months @ $950 a month! (trainer was my daughter) she left the gym so I canceled my membership and personal training sessions...they continued to bill me the $950 a month for 4 months (I called my CC company the day I canceled and had them block charges so I wasn't actually charged the money) That was August...I get a call today Jan 16th from a collection agency telling me I owe them $3500! Dispute!
The absolute worst company to deal with in the history of history! Horrible management at the local level as well....
Yes I cancel my Membership and they're still taking my money every month they tell me all the time I just had it out last Thursday weekends don't count I haven't received anything yet and this is to go to gym in the mall in West Covina California bad attitude they don't care and I never even went there not one just had a brain dead Jim not at all and they still took my money now once a day to three times they said I can get to bed but I can't get the other ones back eight that something never in life again