Why am i not allowed out of my membership contract. I signed pre covid and feel unsafe returning. It is not right making me pay $200 plus monthly dues. Plus when i signed in october there was a lot of amenities i was sold on that are not available at the Anaheim California location do to the health risks. Do the right thing!!!!
Why have the pools been closed. At Austin Anderson Arbor there was no overcrowding or issues! That was my Saturday morning exercise and now you have taken it away and not given us any reason. Reconsider. This was a safer activity than anything else in the gym.
I was made aware of a decision of closing down the pool amenity at the gyms.
Are you aware of the pool amenity is the safest there is that was defuse germs or even in this case "COVID"? My medical insurance company, "United Health Care", has our membership at your gym.
Why couldn't management make a decision of banning free weights? That is where germs remain a living organisms.
The pool is what I am in need of due to hip replacement.
Was there a seeking advice before shutting the pool.
Will you please consider reopening?
Thank you kindly,
Ms. Mary Kemp
United Health Care
t was distressing that today when I visited, around 1015 am. staff were not policing the area and ensuring that all members wore masks properly at all times. Staff were wearing properly, so it is not like they do not know what is necessary so we can all help one another to be covid free. Particularlyprominent were people that did not have the nose covered. This was even more blatantsome months ago., when they allowed, at the Anaheim Lincoln Ave location mask-less people to exercise. A gym should not be open unless staff are willing to do the exceedingly unpleasant work of enforcement reminders. If any location allows impropermasking, then all Gold's gyms get a bad name. I do hope the top manager there will do better. I reminded one staff member of the problem, but nothing was done. I am saddened to think I will have to stop going once again because of the additional risks.Thank you for your attention to this matter.Geo cc to central Gold's
Went into the local Golds Gym in Smyrna, Tennessee to cancel my membership, they were not wearing masks, I'm 66 and concerned. They also said they needed my credit card to cancel, why? I can't seem to get out of this merry go round. I've blocked you on my credit card . Cancellation should be easy. Very disappointed Golds, had been a member for years,
William L Winnett
Was told by Highland location manager today pool closing due to safety. The pool is the SAFEST part of the gym! Chlorine in the water, people masking while waiting for a lane, and a large area of circulated air. Would really like to know if this is just a cost cutting measure rather than a corona virus measure since Golds has filed bankruptcy and I was told got bought out by RSG.
You are obviously a fucking idiot
I would also like to know why the pools were closed with no explanation.
This is the shittiest company in the country
The staff at my location has no knowledge of why the pool is closing....said management will give them no reason! Seriously? The pool is the only area I use at the facility. Any intelligent response will be greatly appreciated. Thanks.
Anyone have information about why corporate has ordered the pools closed indefinately as of Sept. 15th?
I had a membership with the Gold's Gym on North Park Dr. in Kingwood Texas, in fact I was a charter member. I haven't been in months due to health issues that make me susceptable to the corona virus but kept my membership active because I intended to go back when the coast was clear. One of the main advantages of this branch was that it is in easy walking distance. The club closed apparently last week and has been replaced by a fitness center run by another company.
I had no problem with Gold's Gym until I tried to cancel my membership due to the closure of their local facility. I got an unbelievable run around from the representative who told me that I had to cancel by e-mail. Unfortunately I could not hear her well enough, or to put it better she was incoherent enough that I couldn't get the e-mail address down.
This should not be that hard and it has taken my opinion of the company from generally favorable to very unfavorable in deed.
I have been a member at the Venice location for a number of years. It has been bad enough that the staff refuses to enforce Gym rules and etiquette such as appropriate attire (shoes and socks) dropping and clanging of weights,noise,etc. But now even though masks are required for the health and safety of all involved; 90% of those in the gym remove them or never wear them at all. Social distancing is not maintained either. The staff continually maintains that the rules will be enforced, but that appears to be empty promises. Even worse, trainers and pro bodybuilders who should be role models in the gym are the worst offenders of lack of masks and social distancing. Behavior in the gym is if nothing like COVID 19 ever existed. Those of us who are more vulnerable to the virus due to age of physical problems ought to be protected and made to feel safe entering Golds, but that is not the reality. If you and your personnel continue to scoff at health regulations and demonstrate a lack of concern for the welfare of your members, I will end my membership and find another gym that respects its members. Another parting action of mine will be to inform county health officials of what is transpiring at Golds. It appears from my experience with Golds over the years that you are deaf to member feedback and that sadly the only manner in which to get your attention is via threats. A sad observation of your management skills. By the way, I am not the only member at your Venice location that has serious reservations about continuing with golds given your lack of enforcing the necessary health measures. Allan Zuckerman, Psy.D.
If you have your mask on and are social distancing, what are you worried about. MIND your own business. This is America!
That's right. Many Americans DIED to protect this country. And we can't get people to WEAR A MASK to protect their fellow American. Shameful.
I go to two Gold's gyms. Hester's crossing and Pflugerville golds in central Texas. Neither of these gyms Ed enforce state mandates re: Covid 19. I'm at the Pflugerville location now and people are training without mask. Two employees are not wearing gloves, one a cleaning lady the other a trainer. The trainer also not wearing the mask over his nose.
Tried for an hour to talk to management in Dallas, only to be screen and kept away by front desk employees.
This company is going down the tubes.
Some people CAN'T wear a mask for medical reasons. If you have one on then that's fine. Mind your own business! If you're SO worried about getting sick then don't leave your house!
I agree. There is no medical or scientific evidence that wearing a mask ALONE will stop the spread of this VIRUS. Planet Fitness changed its policy to no mask during vigorously exercising.
It's a state mandate that the management should enforce.
YOU LIE. The evidence IS OVERWHELMING that masks would save 70,000 lives. Do you even care about other people?
Well that's an intelligent statement.
It's a fact
It's a state mandate that should be adhered too.
If you can't wear a mask the. You shouldn't leave your house, let alone use a gym. The death and infected toll is high, because of people who have no care for others.
Please tell them again for me!
Nobody should get sick cause of dumbass people when golds open back up u had to sign a code of conduct go by that
You are an idiot. This virus is HIGHLY CONTAGIOUS. People need to work, visit doctors and get groceries. WEAR A MASK. Doing so will save THOUSANDS of lives. Maybe even someone you care about, even though it's clear you only care about youself.