Information, reviews and public commentary for US companies


Gold's Gym International, Inc.

125 E. John Carpenter Fwy, Ste. 1300
Irving, TX
(214) 574-4653
(214) 296-5000
Twitter IDs
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Tim - 4 d 8 h ago


I signed up for 1 year contract and was informed that everything would cancel after the one year. 2 1/2 years later find out they are still billing me for not using the gym. I was told that I didn't have to worry about canceling because it I just signed up for the one year. They are the biggest scammer and liars! I knew I should have never trusted them... Oh and they are billing me for another month just to cancel.... Gotta love that fine print that they never want to show you...

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Laren - 4 d 15 h ago


745 Saturday morning no one opened

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Chris Shewmaker - 13 d 5 h ago


God loved me so much.

He put me in the greatest place...

Golds Gym is fantastic. Im disable. But you cant see it.

Killeen Texas

Ed the manager was amazing

I was bitter. I started fires. I was just unhappy and i was for sure to make everyone mad with me. I hated life.

I am a survivor of rape. It turned me into a shitty person

Reality was out of focus. I didnt have the patients to explain. They asked me what was wrong.

I lied. And said i was ok.. But i wasnt ok. I was dieing. From a terrible pysch medication named Benzodiazepine. Wicked. Im 4 years off and I am still in withdrawl.

Killeen gave me so much patience. I realizef i found a family. I began traveling to check out the other Golds Gym in different cities. I have visited 10 regularly. Travel for a living.

Ever one of the Golds Gym. Exactly the same. Thr most amazing people.

Im disable due to rape. Now. Im functioning. Somedays are rral bad. But i still go to Golds :)).... They are the most amazing group of people who all have some problem. But being disable like me. I beleive they attrack to me. The disable like me. I wanna be a spokes person for Golds Gym. For the Disable. Amazing place.

I encourage everyone to check it out. For depression. For anxiety. For Ptsd. All sorts of mental issues. Bless all Golds Gym!

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Etin - 16 d 4 h ago


What a sincere disappointment.

Gold's selling point IS the movie room. My husband and I have been members for over 10 years and we spend the first part of our workout in that room.

The new room is small, too small for the amount of people that enjoy going in there. The screen is too close to your face, headache inducing. Finally, that room is way too hot.

You should seriously reconsider this. Send out a poll to your current members and I'd bet they'd all be seriously disappointed in the amount of money your spending and what we're losing.

First the first time in over a decade my husband and I are considering other gym options.

So much for the Gold's promise to "Gaurantee satisfaction"


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Ashley - 16 d 9 h ago


It ridiculous that you send your paying customers in circles with several dead end phone numbers to try to contact to anyone at the corporate office or headquarters. What hole are you guys hiding in to where I cant file a complaint after my gym location repeatedly ignores my several requests to CLEAN THE DISGUSTING LOCKER ROOM!

General profile image - 21 d 6 h ago

Why don't you have any gyms in the Virginia Beach, VA market

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Lisa - 216 d 9 h ago


Well after reading all these reviews I think it's time for a Class Action lawsuit. I'm having the same issues with this company that you all are. Anyone who is interested in joining this let me know.

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Anonymous - 190 d 13 h ago


I'm definitely interested in joining you. Please contact me at: (hidden)

Thank you

General profile image - 182 d 14 h ago


I was going to Waxahachie TX location and I got a really bad fungus from the hot tub and I went to complain with the manager Daniel Garcia and he didn't do anything and showed him my Dr's bill and prescription and still nothing. this place is a joke. I'm with you

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Derek - 181 d 7 h ago

Agree and needs to be done

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Patricia Berruete - 22 d 50 m ago


Agree! The gold gym iis a joke

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JD - 180 d 8 h ago


Curious if anyone is feeling misled about the "bundle membership training package." Im up for a legal consult.

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Harlee Dunlap - 179 d 15 h ago


They keep taking out my memberships and it's been canceled three months ago

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Anonymous - 106 d 9 h ago

File a dispute with your credit card. Tell them you canceled and have not been going. Explain to them what's been happening. You may get a refund.

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Anonymous - 65 d 15 h ago

The same has been happening with my wife...shes even went to the gym in person...after it was "frozen" several times, and then they told her they'd cancel it ...its still up..still paying while not attending.....a pitiful set up.

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DL - 177 d 7 h ago


I'm right there with you and good luck getting anywhere with corporate as they never answer the phone.

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Anonymous - 169 d 7 h ago

Also interested how do we go about doing this

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Johnnyne Lugo - 163 d 13 h ago


If you do go through with this i would also like to be contacted for help. They took out $120 out of my account on "accident" and not giving me back my money instead telling me that i will get "free" months. ITS NOT FREE BC I BASICALLY ALREADY PAID FOR IT!!! I am Angry. I work hard for my money 8 hours a day, after work i take out my stresses at the gym, How ironic that my biggest stress right now IS the gym its self. I went into over draft fees bc the money they took out was supposed to go to my Bills. My email is (hidden) i will give you my number if you email me. thank you.

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Roy - 160 d 10 h ago


If you do start a Class Action lawsuit, I would like to be add my name.

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overrated - 98 d 12 h ago


Im in on the lawsuit. not looking for anything in return but i think golds needs to be taught a lesson.

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Kim - 89 d 6 h ago


I agree. But I do need my credit repaired as I am in collections since I had the credit card dispute the charges and was issued a new card.

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T - 141 d 20 h ago


I'm interested in Class action lawsuit. Nothing but a nightmare since joining.

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Crystal - 138 d 19 h ago


I am interested in joining ! Please contact me at (hidden)

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Wilson - 134 d 13 h ago


I am interested in joining the lawsuit...I've been a member for years and my daughter recently became a member in June...They were supposed to sign her up on a separate account and bill her...but I just found out they were billing me for both accounts since July...Which they weren't supposed...$18 for my account and $38 for hers...She hasn't been using her membership and I never authorized them to take money from my account for hers...and they are refusing to refund my account which was their mess up to begin with

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Edward Halstead - 43 d 12 h ago

Count me in as well! In addition, we need to bring a class action discrimination suit. I'm a 100% disabled vet who needs his service dog by his side to walk on a treadmill. Well, on Saturday 5, January, 2019, The general manager, out of whole cloth, invents a new policy prohibiting my service dog from doing for me what he was trained to do. To make matters even worse, the racist, bigoted general manager calls the police and has me banned after I asked for a written copy of this new policy. Subsequently, they refuse to refund my money or cancel my account. This franchise is riddled with racist, bigoted scam artists.They make extortionists look like Girl Scouts.

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Bruce - 104 d 7 h ago


You can count me in to class action. They've just screwed me out of $252 and who knows how much more will come. The background is too long to get into but involved their personal training program. I more than completed the commitment and then had to stop due to surgery. I provided a doctors note. I gave more than enough notice but they took the monthly charge out anyway. I was going to continue training after recuperation but now I don't even want to go into the place.

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Gar - 37 d 23 h ago


I can relate. I just recently had the same experience. After paying for 4 personal training sessions , I was charged for 2 more months of sessions at a monthly charge of 252.00 dollars each, all of which I did not request. I too had a doctors note and wrote a letter to corporate, their response was they were not going to refund the charges only future sessions of personal training. Where do you go next.? Silver sneakers is going to here from me as well as AARP.

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Anonymous - 35 d 11 h ago

Keep everyone updated if someone actually moves forward with a lawsuit....I did personal training for 3 months @ $950 a month! (trainer was my daughter) she left the gym so I canceled my membership and personal training sessions...they continued to bill me the $950 a month for 4 months (I called my CC company the day I canceled and had them block charges so I wasn't actually charged the money) That was August...I get a call today Jan 16th from a collection agency telling me I owe them $3500! Dispute!

The absolute worst company to deal with in the history of history! Horrible management at the local level as well....

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