Information, reviews and public commentary for US companies

 

Great Clips, Inc.

Rating
0.915052
Web
http://www.greatclips.com/
Address
7700 France Avenue South, Suite 425
Minneapolis, MN
55435
Phone
(800) 999-5959
Fax
(952) 844-3444
Twitter IDs
@GreatClips
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Not your customer anymore - 1 d 5 h ago

0

Went in to a new Prosper, Tx location after hearing how great the reviews were. Asked for a manager because of who I saw was working. Do you people not do background checks. Then I'm told you have a drug dealer as your manager. I will never allow her to touch my children at Windsong Ranch in Prosper,Tx. Are y'all that hard up you will hire Hope. I will take my business elsewhere. No telling who you have at other stores. Test your children that stuff transfers by skin touch. I'm just so disgusted. She is out there because people don't know her because no one in their right mind would let her touch kids. I'm good thanks

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Anonymous - 2 d 10 h ago

So the Great Clips in Waterford in Orange county Florida. Used to get the side of my head for 5 bucks fine, went in one other time put 3 dollar tip on the receipt to find out she (the manager) decided to ADD 2 dollars for a ttl of 5. I called her out on it, went in another time to shave half my head and was charged for a FULL hair cut, I asked her about it and was told she won't do that anymore. I did not get a full haircut had I have know I would have been charged for a full hair cut I would have asked for one. Anyway you can't trust the manager there!!

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Sharon whitman - 10 d 7 h ago

1

Went to sportsclips in greenwood sc store on the 72 bypass on wed of last week. Checked in. 4 or 5 people ahead of me 2 sitting un chair. I sat n waited. Haircuts frim the other two were finished so i fugured they would call one if the others ahead of me. Nope the girl is on the phone going around asking about their shirts. Then the girl dannille and hannah got behind counter and dannille is leaning on counter with phone in hand still ordering shirts. All the while still have the other people waiting. I got up out of my seat and asked them are they going to cut hair today. Hannah laughed and said she is ordering shirts. I told them i work customer service for 25 years you dont do your customers like that. So dannile tells me she was checking to c if i was signed in. I said i did that myself.she acted like she was going to take me and i told her no others were here b4 me. All the while people still coming in door. I asked for the manager and dannile said she was the manager. I told her she needs to treat customers better than that. Then i asked for a District managers name. She doesnt have one. Im am a 54 year old and i do belive sportsclip would rather have people sitting in the chair getting a haircut instead of ordering shirts. The time i was there was about 430 500.

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Bogen - 45 d 17 h ago

Your store aturtle run florida i have been comming here for 10 years i was in plsntation so i did not check on line i got to the place check in and waited ana waited 4 people came in and they took them in i asked for the manger and asked wht they took them and not me she said that they check on line i could have check on line amd got 20 mim later you lost a customer for what they did

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Dee - 18 d 15 h ago

@Bogen:Um... what in the world were you TRYING to say here??????????? How about a few COMPLETE sentences with "periods" at the end, like this? => ( . ) I read this several times and am still CLUELESS. You're not doing us any favors by sharing your experience if we can't understand what you are talking about.

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Anonymous - 12 d 14 h ago

Great customer service Dee. Glad you don't work for me. Try being a little nicer and more understanding. You do not need to be working with people.

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Jennifer - 26 d 11 h ago

1

Been getting my kids haircut at the Great Clips near Panera in Dunlap Indiana for the last 4 years. The last time a younger woman cut my son's hair she really messed it up and upset my son. This time she was the next available to cut hair and I told her we would wait for another. She became angry and refused to deep condition my daughters hair, told her she needs to wait for someone else even though there was nobody waiting for a haircut and she had nothing to do but sit and play on her phone.

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Anonymous - 38 d 6 h ago

0

So I been going to the great clips in Antioch(empire) for a few months all great hair cuts but today I got KATIE and was the worst it bald fade I ever gotten. Was not blended one side was higher

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J. Contreras - 41 d 15 h ago

5

Hey there! My family and I have been going to Jenna Holler for 3 years now, even prior to her starting with Great Clips! We followed her over to her store in Goodyear, AZ (Cotton Lane) and nothing has changed except her title. She and her employees are always kind and prompt with ensuring you are checked in and/or helped. We will continue to go to Jenna and her store! Just thought I would stop and say something. Thank you.

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Joan Beavers - 45 d 17 h ago

I had my hair cut on Friday April 5th - at about 5 pm - Two hairdressers were there - wait was 25 minutes- one lady - dark haired- cut my hair - I asked for 1/2 inch and she practically scalped me - I got home and felt my hair and was shocked!! The other lady- blonde/white hair - older - was waiting on a older white haired man and all of a sudden he yelled out - "why did you do that- go slower - and continued speaking loudly to her and she was apologizing over and over - I guess she cut him? I will not be going there any too soon again until you find experienced people to cut hair - I have been getting my hair cut there for several years - I wanted to get my hair cut by the person that had previously cut my hair and they couldn't tell me- she whoever it was great and did what I wanted 1/2" - also Adam is fantastic but he wasn't there on Friday. Please do something about your hairdressers or you won't have customers. Thank you

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Mick - 47 d 12 h ago

Sitting

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PISSED - 47 d 13 h ago

0

TERRIBLE! Spring Hill, TN assistant manager was AWFUL. She trimmed all my hair to look like a lesbian. I will NEVER be back. She said it would grow back. Then she said," I already said sorry." I think this specific location is TRASH.

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Anonymous - 49 d 5 h ago

1

Went three separate times for haircuts. All 3 times haircut bad. Will not go back.

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Karen - 49 d 6 h ago

0

Very unprofessional!! Sat for 45 minutes and 5 people were taken ahead of me... website says online check ins are not appointments and they might have to wait....Didn't say anything but talk about her nosebleeds... got up and left... WILL NEVER GO BACK!! I'll pay more money for great service

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Marie - 58 d 20 h ago

0

I went to Great Clips to get my hair cut Saturday March 23,2019.

I asked the hairdresser to trim my hair cause it was in the stage of looking awful

Cause I was growing it out.

It had hair sticking out everywhere from my hair being curly she cut my hair alright

OMG! I said I asked u for a trim what do u call this! Still had hair sticking out everywhere when she was done

My bangs were cut to short and way uneven,my hair by my right ear was cut to short and hair over left ear was not even cut,my hair was a friggin mess my son said who the hell cut your hair it look awful

So the next day I went to another salon to have them fix my hair thank God they did

After paying 17.00 at great clips I had to pay another 17.00 at this other place plus tip

All I have to say is I want my money back writting to corporate of great clips

If u value your hair stay away from great clips!!!!

Pissed off customer

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Barb - 77 d 18 h ago

0

I have went to great clips before with good results, but when I went in on Monday, I am very unhappy. I showed the gal, Heather a picture of how I wanted it cut.. she glances at it and never looks again. She had it styled so it looked good, till I shampooed it. It is cut every which way and now have a bunch of hair in the back that wont lay down, its chopped up and I can not do anything. Now I have to wear a hat and thinking of buying a wig it's so bad. Will never go back again. I am asking for my money back and I better get it.

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Student of U of I - 72 d 7 h ago

0

I'm a student at the Uof I and o was sitting in the parking lot getting ready to go in an get my hair cut and I seen that short blond hair fat girl Heather buying some kinda pills from some girl in the parking lot and this was st the Champaign great clipes and she also works at the great clipes in urban so when I seen that I new I had to stop going to both places because I dont want no one like her cutting my hair and messing it up does great clipes even drug tes there employes if not they need to especially with girls like that heather girl cutting hair on drugs

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Anonymous - 59 d 14 h ago

You claim to be a college student. You have so many grammatical errors and misspellings in that post it's sad.

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Gringo - 59 d 13 h ago

0

@ Anonymous,

Thanks to the great edjewcation in the USA.

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Anonymous - 59 d 12 h ago

With this grammar it's a bad sign that you made it past 4th grade.

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Luke - 59 d 14 h ago

0

I always go to great clips but the last time was horrible and i proble am never going again the staff didnt no anything and were not giving a crap and their were kids knocking over gel and no one said anything it has got out of control and need to be fixed the great clips on Portage MI

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Marge - 82 d 17 h ago

0

I would like to submit a complaint concerning Great Clips 1244 Kingsway Rd. Seffner Fl. I went to get my second cut from the head stylist, because I had a first cut and I liked it. What a mistake, this person literally gouged my hair on the left side of my head. Like if a child cuts their own hair, how that looks. She remembered me, and the picture I showed her the first time, so I said I wanted it the same way, but a little shorter on the bottom back, and I don't like my hair over my ears, I always tuck it behind my ears, so I said would you cut it so I don't have to tuck. So she cut.... When she spun the chair around to show me the cut, I was shocked at what I saw. I told her she went to short on the crown of my head, I feel like I look like a cone head. She hadn't cut the sides like I asked her to do, I still had to tuck. and my bangs needed trimming so she made a couple of cuts on my bang and all of a sudden she very unprofessionally slammed down her scissors and said, " that's it I am not cutting any more of your hair." I honestly believe she ruined my hair on purpose. I say that because I liked the first cut I got from her, so I know she could have cut my hair properly. The big question is why didn't she? What ever the reason, she did not have the right to totally ruin my hair. I will take months if not years to get my hair looking good again. My trust in Great clips is gone.

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Anonymous - 61 d 13 h ago

Great clips doesn't care what stylist at individually own franchise,which they should- because I came back for a redo and it looked liked a four year old did it and I got attitude,when people from other states are giving the same story- the really need to look into it!

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Jeff - 61 d 13 h ago

Went to the Thomas and 44th Street location in Phoenix Az and my haircut is so bad I don't want to leave the house- I went back a few days later because I wanted it fixed- big mistake- the woman at the counter said I wasn't in the system and she was the one who cut my hair!!!! Finally they agreed to a redo and the other woman cut two strand and snottingly said that's all she's allowed to do under great clip guidelines because that would be a another haircut,when you mess up you should make it right,I know it's a franchise but it reflects badly on you guys as a whole,I really wish the reviews would allow me to show pictures of the hack job- I've heard others horror storys of this location ,

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Concerned citizen - 66 d 8 h ago

0

Is it normal practice of your management to bully and intimidate their employees? Very unprofessional!

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