Information, reviews and public commentary for US companies

 

Great Clips, Inc.

Rating
0.937326
Web
http://www.greatclips.com/
Address
7700 France Avenue South, Suite 425
Minneapolis, MN
55435
Phone
(800) 999-5959
Fax
(952) 844-3444
Twitter IDs
@GreatClips
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Anonymous - 1 d 20 h ago

Im want talk with H R about Discrimination in my salon work Great clips

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Angela Rakowski - 9 d 8 h ago

0

I just got the worst haircut of my life and I'm ready for legal action!! I can't believe you would hire someone with zero skills!! I have pics and am contacting other avenues as to how to fix this!!!

Do not go to the salon on telegraph Rd in Bloomfield hills Michigan!!!

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Anonymous - 15 d 8 h ago

1

They really need to tell a stylist to quit talking about herself no body liking

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B - 17 d ago

5

I filled out the applications so that Great Clips would send me discount coupons for hair cuts, But I received no response to my requests for the coupons.

I am

Joel B. Schaperow,

100 Thames Street,

New London, Ct 06320

(hidden)

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Diana Lee - 22 d 9 h ago

5

Hello,

I have been going to the great slips salon #4337 for about 12 years now. I am glad I can request the same hairdresser all those years as I have gotten a very good haircut every time. Great to have a long relationship with your hairdresser. Makes the visit more personal and not like a factory. It is also nice to go to a salon where there are other people that have worked there for many years and to see friendly, familiar faces. When a company keeps good people and treats them well, the business is a success. Ask Costco about that. Too many companies have lost their personal touch and the country could use more human kindness. I hope that is incorporated in all of your salons. Thank you.

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Went into great clips on tuskawiila road in Oviedo Florida It had five people waiting. In which three of them had called in. I was then third in line as they took one person. Then a rep came up front and called out the names of all the call ins. I was then bumped down for another person. You ad says walk Ins welcome but is that after any call ins come in Change you ad to read walk ins welcome after any call ins come in when 30 minutes change to 45 minutes. Will never go to great clips again or tell anyone anything good about your business - 23 d 34 m ago

Susan Perry

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Frequent - 24 d 26 m ago

0

Just visited this location: 4960 Beechnut St, Houston, TX 77096, and had a bad experience with this new person named Letriel Monique White. (Not sure if i spelled the first name right). She seemed to be in a hurry or something and completely not care about my cut. I had a fade and cut on top. She only dragged they a comb and cut pieces of hair that way. Seemed like she didnt want to dirty her hands because they were clean. Right after this technique she used she was already giving me the mirror to see the back to end the cut. I told her we werent finished yet and that she needed cut more. She cut some of my hair quickly using her fingers this time. Then went back to the comb technique. Then she was ready to end it and i told her no. My sides of my fade werent 100% done. They were sticking out it wasnt even. So she went to cut that made a face. Told her it was still not done. Explained to her to look at the details of the cut had her do it again. And in the end she almost forgot to even do the outline of all the edges. Finally the cut was over and i was ready to be out of there. I will still need to go somewhere else to get it fixed. I nor any other customer should ever have to go through this. She needs to be out of there. Hadnt been back to great clips in a bit because of things like this and this was the worst experience of them all. Please care enough to do something. Also this location is famous for sometimes going out of line even if one was at the top of the list from online check ins. This would always piss me off. If you have a service you offer (check in online) then your employees and management should respect it. Id be coming here for years and if u pay attention to dates and check ins i stopped because of this reason. Someone needs to care enough to make this right for your customers. I go to other places now for the most part.

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Anonymous - 24 d 8 h ago

Why do the Great Clip hairstylis listen to you the first time and try to cut your hair as you request, and any visits to same person again does what THEY want; not what you want and describe? It's so frustrating and wrong. Must all be trained one way to cut hair so it can be done in 20 minutes or less. I bet corporate owners never get haircuts at Great Clips!

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Anonymous - 61 d 7 h ago

You have an employee who works in your location located in Mashpee Commons, Mashpee Massachusetts who is the most unprofessional person I have ever come across. Just thought that you should know that while this person represents your company she was recently arrested for assault and battery, caused over $5000 in property damage by slashing the tires of two vehicles and keying both vehicles and was also served with a protection order. She is being prosecuted for malicious vandalism in addition to other felony charges. Christina Hazelton shouldn't be a person that you allow to represent your company. Great Choice In Employees!

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Anonymous - 61 d 7 h ago

So where do you suggest she work?

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Anonymous - 24 d 8 h ago

Prison

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Anonymous - 44 d 6 h ago

Hi Anonymous, thank you for your feedback. The employee that you mentioned in you post is no longer employed by Great Clips.

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Kathy Wilhite - 24 d 9 h ago

0

went to Great Clips in Terrell, Tx and was very disappointed. I am a senior citizen with one arm in a cast and my husband who has had two strokes could not wash my hair so I went there to get a simple hair wash and brush out/dry. The "gentleman" who washed my hair barely touched my scalp and didn't wash along the back hair line. He used Tea Tree products after I told him I had allergies to products with odors. (Therefore today I am sneezing and allergies acting up.) He didn't rinse it well and was going to leave all the tangles in. When I called his attention to the fact that I was one handed currently and couldn't brush out all the tangles he had put in he said it would be $15 more for styling. I said to go ahead as I was very frustrated and couldn't leave the "salon" like that. He didn't dry it completely and when I checked it the woman said it was $30. I said I wasn't expecting that much and she said everything here is ala carte. I did not leave a tip as I didn't feel it was warranted and I won't go back. I checked with other salons in town and they were all shocked at the cost.

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Anonymous - 89 d 3 h ago

Ok...can we take a step back for a second. You are complaining about Great Clips. If you want a good hair cut, even a decent one..FIND A REAL SALON. Not all good salons have to be expensive, but you aren't going to get a good hair cut at Great Clips. Let's be real for a minute.

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Hair stylist - 40 d ago

I don't know why you would even comment on a corporate site for a company just to say people can't cut hair? FYI, we are trained at a higher level for hair cutting that a "real salon" as you stated, and we actually fix haircuts people are getting at these so called "real salons." I just thought I would mention this since you obviously have no idea the training and skill of each hair stylist employed by Great Clips vs. any other salon.

Most hair stylists have worked at full service, upscale salons, and left because they got tired of the salons ripping people off for services. A haircut is a haircut, and I can cut someone's hair (probably better) than someone in a full service salon, but I can do it faster and 1/4 of the price. Feel free to go somewhere else and pay $30 for just a haircut.

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What ever - 30 d ago

5

Not right. For one if great clips was such shit. Then why is it on Forbes entrepreneurship 500 and for 2019 they made number eight the leading largest and fastest-growing salon in the United States.. know your s*** before you really talk...

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Azoic - 25 d 6 h ago

4

I have a great stylist at Great Clips. I am not a big challenge: I am a senior citizen with receding hair. The stylist does a fine job with my wife, who has a full head of hair.

Some Great Clips stylists fit a piece on an electric cutter and go to town. Mine uses scissors except for cleaning around the collar. It all depends upon who you are working with. Let's be real for a lifetime.

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Azoic - 25 d 6 h ago

4

The stylist I always prefer starts at 3:00 today. I want to register to minimized wait time. I will be on the road and my cell phone is not a smart phone, so I cannot register: Great Clips does not accept reservations by regular phone.

This policy is shortsighted and poor customer service. In the business world , the term we use is it sucks.

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Rebecca F - 37 d 9 h ago

0

Horrible customer service! Our stylist Eric was rude, bossy and lacked manners.

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Man - 40 d 4 h ago

5

I go into a great clips in Scottsdale AZ every two weeks to get my haircut . I have been going there for several years and the staff is amazing! But the manager is an egotistical confrontational B. At the end of my cut I like to put my own product (which I purchase there) in my hair and do a quick sec blow dry. She screams at me every time for doing this she always makes a point to stop what she's doing and yell in front of the staff customers etc. She has even threatened stylist that she would write them up for doing this. I check with state board and there is not law against a customer blowing out their own hair. Why does this manager make such a big deal out of nothing? It's not like I'm taking more than min to blow it out and my hair is super short. What should I do to keep this from happening? I really don't want to go to another shop? HELP?????

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Jack - 82 d 9 h ago

1

I went to your store in Manchester, TN for my haircut like I always do every other month, and the girl told me that you no longer give military discounts to veterans anymore. You only give it to active military. Active military can get haircuts on base far cheaper than you charge. I found it very disappointing you quit giving veterans a discount. In fact it SUCKS how you treat the men & women who served this country to give you the freedom to operate.

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Anonymous - 75 d 41 s ago

Even though I don't agree that anyone deserves a discount, but you would think it would be a nice gesture and it would bring in more customers. They will lose more by doing this. If I could cut hair I would definitely give veterans discounts.

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Anonymous - 40 d 5 h ago

The company does do free haircuts for veterans on veterans day

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Brian - 41 d ago

Went to great clips in Huber heights Ohio on Brandt Pike. Seat there for a hour. They finally called my name and then the lady said that she can't cut my hair because she can't do a flat top and everyone there can't cut it either. I have been going there for many years and getting my hair done.

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Maggie H. Tennessee - 43 d 6 h ago

0

So you don't want to cut the hair of our Military. Well you sure enjoy living in a free country protected by them. Shame on you for allowing a branch that carries your name treat our American Hero's with such disgrace. I will NEVER SUPPORT YOUR BUSINESS.

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