Information, reviews and public commentary for US companies


Great Clips, Inc.

7700 France Avenue South, Suite 425
Minneapolis, MN
(800) 999-5959
(952) 844-3444
Twitter IDs
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Leanne Ponciroli - 3 d 1 h ago


I went into the great clips by my house in the Olympus hills shopping center on Holladay Utah. I am sick and I cannot stand a long time in the shower so I like to go get my hair shampooed and blow dryed at the salon often! Great clips has a three dollar version of this and I always tip at least double that to the stylist. I came in and asked for the service and the lady looked exasperated and said we aren't supposed to do that service for people when we are busy! So I said look I'll pay more money, I'll pay the price for a hair style. No she says that's not the problem. I'm like ok..... she then says o guess we can get to you in about an hour! Which I refused I'm not spending my money where people are put out by receiving it! This was ridiculous behavior!

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G. Anderson - 7 d 22 h ago


ih id (To the people that shop at Dick's)

*****Heads up people,****

Just learned that Dick's Sporting Goods will be filing for bankruptcy and are planning to close 235 stores by June.

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Lawsons - 7 d 8 h ago


My husband and my 5 year old son came into store 104 on West Market St in Johnson City TN for haircuts on March 3rd. My son went 1st and because he is 5 he wanted his dad back there with him the lady cutting his hair was EXTREMELY RUDE!!! My Husband sat down in a chair and picked up a mirror to look at the back of his hair because he was getting his hair cut next she told him he needed to go to the waiting area and keep keep his hands of their stuff really loud and degrading so much so my Husband decided not to get his hair cut at all. Then to top it all off she gapped my son hair up and burn his neck with the clippers. We will not be back. I'm not sure of the ladies name but she had blonde hair and a peacock and flowers tattoo on her lower arm.

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Patricia - 7 d 16 h ago


This is what I received when I tried to print out the offer "save for later". I do not have a phone - why am I being discriminated against. Error Icon Address not found Your message wasn't delivered to (hidden) because the address couldn't be found, or is unable to receive mail. The response from the remote server was: 550 5.1.0 Recipient rejected: Final-Recipient: rfc822; (hidden) Action: failed Status: 5.1.0 Remote-MTA: dns; (, the server for the domain Diagnostic-Code: smtp; 550 5.1.0 Recipient rejected: Last-Attempt-Date: Fri, 09 Mar 2018 09:50:46 -0800 (PST) ---------- Forwarded message ---------- From: Patricia To: Great Clips Offers Cc: Bcc: Date: Fri, 9 Mar 2018 09:50:44 -0800 Subject: Re: Great Clips Offer - Save for Later I "saved" for later and then went to print the coupon to use on the 04/12/2018 but the coupon shows a redemption date of 04/08/2018. I am confused. Why tell me I can save it for "later" but then not give me the time. Help. On 3/9/18, Great Clips Offers wrote: > Thank you for saving this offer from Great Clips! To redeem it, visit > and show the offer on your phone when > you pay. Save yourself some time by checking in online! Visit >, or download our iOS and Android apps. > > -- Peace and all good May God sit on your pillow. Patricia

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Martin in Tempe - 8 d 16 h ago


I just spent 30 minutes waiting for a hair at the Tempe, Az. McLintock and Guadalupe store ...there was 1 person on the online sign in monitor and I was skipped over twice before I was called up for my haircut so I complained about it to the stylist only to be argued with. I've been going to that location for over 20 year's and will probably not go there again. Your company should better address the online check in as it is unfortunate for those who have been patiently waiting for service. Isn't service what your company thrives on? In any case I tried to get this contact information and two different stores told me they would not give it out. Sad commentary!

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Samantha Neely - 10 d 14 h ago


This is my first time at Logan Ohio greatclips and Whitney cut my hair. She did fantastic, it was exactly what I wanted and she was so friendly.

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Carol L - 10 d 16 h ago


I purchase 2 pre-paid haircuts on a gift card. When I went to redeem (with the paid receipt ) it, there was a problem. The store said it was not showing money on it. The store employee called their IT department and the store owner to no avail. I asked that they deduct for my haircut and then refund my balance in cash ($9.99) as the card wouldn't work. The end result? I left the shop minus money due me. I will never go back or refer people to them. That shop will lose more in the long run. Tom's River, NJ.

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Clasistyle - 11 d ago


I'm a former employee of Great Clips. I worked in the Cypress location. Upon my termination shy of five days before my 90 day probation.. The manager and owner where on vacation. When they returned . I was fired. The manager said I had a written complaint from a customer that said"I interrupted a coworker from cutting a good haircut because I was looking for reciepts. I sign the warning papers. I was fired 3 days later. IToday is March 6,2018 I have been calling that location since February 15 for my W2 form. I called post office and corporate office for Great Clips because the salon blocked my number from the salon location. I only called once to speak to manager or owner for my W2 form. No results from corporate office :or salon. I'm waiting now 2 days later for manager to Come too work so I can receive my W2 form, maybe. Bad business , bad manager, toxic salon. Please Easton Common Great Clips On West road Nd Highway 6 Store 1617 plz my W2 corm.

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Raj patel - 12 d 16 h ago


Went location Richboro pa 18954. I did online Ck inn for me & my son for hair cut . My son got haircut but , they mess up my check inn , I have to wait for hair cut for 45 minutes . They have no answer for my question about online check inn mean . I select 2 haircut . So Inn convinced. Bad service .

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Becki. - 14 d 13 h ago


Checked in at Citrus Springs Great Clips,waited my turn to be called over to a dirty station with hair all over and a dirty towel,2 seconds after her client left,then she tried to put a dirty cape on me....nope!!!!Got up and left!

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Anonymous - 14 d 13 h ago


Arrived at great clips location with check-in at home, 1 min wait. When I arrived was promptly checked in and they left for break at 2pm. The other stylist busy and apologized that when I checked in they hadn't had a break. I want a check out option for when I want to walk out like I did today!

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Nina C - 14 d 16 h ago


Former employee:

I was terminated for not attending the mandatory training, which the manager was suppose to schedule me for within the initial 3 months of employment. I was with the company for 6 months. I received a TEXT informing me that I no longer worked for this company, and to drop of my key immediately. I emailed the Owners to explain the situation, and to my amazement received nothing in response. I was extremely disappointed that I was not at fault for not taking the training, but wasn't even worth the respect of a phone call leading to a face-to-face conversation. It's sad that this particular establishment will end up with a high turn over and a bad rep as a result of the management.

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melvin huber - 18 d 6 h ago


shitty hair cut

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Mary A - 21 d 20 h ago


Several days ago went to the Scottsdale location. I read great previous reviews of Collen. Was busy had 3 people ahead

me.. I waited.. I said to her the cut I wanted said she was familiar with the style. Same old same old with Great' Clips

they cut your hair the way they want to. All women short cuts are all the same. chopped it off about 1/2 inch.Can't get my curling iron to style it. Never ever go back to any Great Clips.... I will gladly pay a higher price and be satisfied. I will

have to wait for many, many months for my hair to grow back.. Can't replace the damage..

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Anonymous - 25 d 9 h ago

Inconsiderate employee at your Elgin, Texas.She took a break instead of taking care of customers. She went out to smoke.

This was around 6pm - 6:30pm.This was tonight.

Sandy McDaniel

Elgin, TX

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Kristin - 25 d 13 h ago


family visited your Altoona, Iowa Great Clips location today and we had a stylist who was absolutely horrible. Katie sat my son, Zachary down and we were trying to talk to her about the style that he likes because we have been here many times and had it messed up and had to go to Sport Clips to get it fixed. She argued with us the entire time and the stylist across from her tried explaining to her and she continued to argue with us. She kept smiling and was condescending the entire time. I finally told my son to get up and we would go to Sports Clips and Katie said it's Sport Clips no S. My husband and I then told her she was rude and we would be leaving. She said, great have a good day and continued running her mouth. I did tell her she was lucky she was here. Your assistant manager, Lindsay was amazing and the other stylist Sienna who did my other sons hair ended up doing Zachary's as well. She did a great job. I am a director of customer service and I can tell you the way Katie treated us was disrespectful and I would never allow one of my representatives to speak to anyone the way she did. At one point, I told her the customer should always be right and she then spoke over me and said no they aren't. She continued to bad mouth me as she was cutting the next persons hair. She does nothing for your brand and if she treated my family like this, I'd be surprised that she doesn't treat others like this. I do want to emphasize again that Sienna and Lindsay were amazing and had the most amazing customer service. Please feel free to reach out to me if you have any questions at all. Thank you, Kristin Beiner

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Lost Customer - 25 d 14 h ago


I've had it with your Great Clips crap. Called your shop in Caledonia Mi. this morning to "check-in", because I don't have a smart phone to check-in and was getting tired of being pushed back in line because I can't/didn't "check-in" on line. Was told I could not make an appointment on the phone. You have probably heard the song "Take this job and shove it!" well you can "Take your shop and shove it!" Dumb then Dumb!! Who ever thought this program up should have stayed on the funny farm!!!!

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Debbie infinget - 26 d 13 h ago

I waited an hour for a haircut they took 5 people ahead of me I was number 2 and 3 on the list and they took number 5 and gave them a haircut in front of me I am very mad

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Patrick - 34 d 15 h ago

First off in my line of work appearance is a big thing well when I went in I always ask who can cute the best fade no matter how long I gotta wait just want it done right , well here in Huntsville Alabama I guess when a lady fades your hair the shave it completely then give h terrible customer service .

The best part of this experience was when she started apologizing and her excuse for totally messing my hair up was that she was tired

So just beware if your barber ever says there tired just wait u don't need to get a haircut that day

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DougE - 32 d 19 h ago


Wow, this totally happened yesterday? I don't know about the tired? I went in for my fade or here they call it a 4, 3, 2, 1? I have a sales meeting Wednesday and I have gouges, bald spots and looks like she used an ax on the back! I feel I will have to shave bald! I am waiting for someone to call me as I want my tip and money back!

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marilyn Partridge - 34 d 14 h ago


My daughter and I tried 2 different stores up here in Anchorage AK and both stores, Tikatnu Commons, and West Northern lights were so rude that we left both stores. I told one person in WN store how rude the lady was at Tikatnu store and she said its the job not her. She said they have to do everything for you and they don't get paid enough. You need to do something about this. I want a personal call from the store owners or the district manager. My name is Marilyn Partridge. (hidden)

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lost a customer - 38 d 13 h ago


the worst customer treatment ever. I have been going there for quite a while. I went in today there were 3 people cutting hair. I checked in and sat down there were 2 people waiting to get their hair done. I was told by Aretha she would be with me in a moment when she finished the person she was working on. I always have her cut my hair, well then Mr. hipster walks in and informs them he checked in on line. I was pushed back and told by Aretha "See you should have checked in on line" so smug Really I left and went to supercuts when I got home I called the store (hidden) and talked to the store MGR. Mary Gomez asked for her MGR. only to get we don't give that information out and some total horse crap about her getting my number and calling me back in an hour. I told her I'm not giving you my number so now I'm telling you of my bad experience. The checkin policy is wrong and needs to be changed until then I will go anywhere else to get my hair cut.STORE # 5127 KItty hawk

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Pam - 40 d 18 h ago


I am very excited to tell you about my experience !!!!!!! WOW what great service I received . I went to the Great Clips in Carrollton Georgia. Walked in with no appointment was greeted promptly with a smile ( It was packed ). Asked if i went on line said no " said it would be about 15 minutes surprised because they were very busy . I have not had my hair cut in years . I spoke with Traci who was SUPER told her roughly what I wanted . She suggested since she would be cutting so much off that I may consider giving my hair to Wigs for Kids which of coarse I said yes . I am very excited my hair looks GREAT I am Very Pleased with my experience and my new look !!!!!!! I don't think companies hear enough about great employees so please take the time to recognize her Your employees make or brake you and she was WONDERFUL !!!!!!!

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Nam - 43 d 9 h ago


I went to great clips in Littleton, MA. The hair stylist as soon as we entered says did u check in online? I said no, she goes sorry I can't help you. I am only taking online check-in customers. At that time there was no one in there. So I requested her if she can do hair cut for my kids. She goes sorry please cone tomorrow and also didn't stop to talk nicely she was doing some be cleaning work and kept on doing it. Worst thing ever. Definitely no great clips any more for my family

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Anonymous - 44 d 6 h ago

Your new commercial....has a dude who just got a haircut talking about the he leaves his chair he thunks a young boy in the head. Shame on you for thinking any lind of bullying, even mild is okay!!

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