I worked for several different franchisees and it seems that many of them are getting the notion to overwork, good employees whilst allowing others to generally those in manager positions and their drama makers to have the days off that they want, earn more than stylists with more experience, and create various types of drama with the hard working employees. There is a high over turn of employees as you can imagine. I believe this is a corporate problem. Stylists are timed in their haircuts and forced to push products as well as low pay rate slightly above minimum wage, and no raises of any value unless you consider 10 cents good. The hair sales force them to with long hours without breaks, not eating and Using the bathroom, tips suck and the price of a cheap haircut is why in many cases people tip 10 percent to 20 thinking their stylists are being compensated well in some other way. Not true. We don't usually even get healthcare options to purchase. The people that own these franchises have to be rich to buy just one and yet they are horrible to the employees. Glad I no longer work for them.
Last Thursday my granddaughter had her haircut at the Kalamazoo, Stadium Dr., site. Our family has used Great Clips on and off for years.
On Liv's last visit, Mary cut her hair. She was rude, short and it was clear she wanted to be anywhere but at work.
Although Liv did not a pic with her, asking for the top short, leaving the sides longer seems easy to accomplish. Unfortunately, Mary did not listen.
Liv was facing away from the mirror, when she turned around, the sides of her head was literally 1/2-3/4" top was long.
When she called me, she was crying.
Been a customer for many years. Not anymore.
I have been to your location in Winston-Salem North Carolina (Hanes Point) for quiet sometime. Recently i have witness such a high turn over in this location from December 2015 until now. i have been treated good on some visit awful on others. I've watched employee be treated unfairly because of skin color and etc. I've watch managers be very unprofessional. I've watched so much unfairness toward employees. I walk up to the salon the other day and saw serveal ladies smoking int the parking lot that work there while there was a full shop of people waiting in the back.You can feel the tention when you walk in this place the lack of professionalism, discrimination towards employees and customers. Is disgusting I sat there last week and watched a young hispanic guy and young black lady hustle so hard while others were in the back people were skipped because certain stylist didnt want to perform hair cuts. No one wanted to take us senior citizens but the only reason i would come back is because these two stylist kept a smile on there face the entire time and constantly apologized to customers. I feel really bad for this location and im quiet urprise there still open.
i visted this great clips .60th & Ashworth)
5935 Ashworth Rd
West Des Moines, IA 50266
the stylist melissa is very rude and she wont respect the customers. this is not the first time she was rude. thats why i am writing this review. i dont know why she does this job with out liking her profession. so was so arrogant. i prefer not to go there next time. Please note Melissa. she is very bad at customers.l
for the past two evenings i have went to great clips on epps bridge parkway athens ga before nine because they say they are open until nine,yesterday i was there at 8;52 and the lights were off and the door was locked,3 people in there just looked at me so i left,so today i called at 8;24 and asked what time they closed and they said 9 so i said i will see you in a few.i got a shower and went straight there.when i got there and walked to the door it was locked again so i looked at my phone and it was 8;55.there was 2 people there looking at me so i walked back toward my truck and called the number and the girl said they was cleaning up and couldnt do a hair cut in 3 minutes so that will be the last time i go to a great clips thank you john shelton (hidden)
I want to say I am very happy with my stylist Danielle from Mt. Repose Milford Ohio she has been cutting my hair for years. All the ladies are polite and I enjoy going to get my hair cut,I have found a top notch salon. Thanks Danielle for all your hard work!
I am really glad for you--but your shop is 2 far away.
My husband and I have visited Great Clips since they opened in our area. Today we went in (with no time set) and of course the girl at the desk was snotty because we had not made the time thing. She called her next customer, and made remarks to him about no time set and PEOPLE SHOULD DO IT--BUT SHE HAD NOTHING TO DO ABOUT IT.
The girl who did my hair did a terrible job of the hair trim--mentioned it was hard to do, because SOMEONE did not do it right.
We will not go there again. Are all of the shops the same?
I reached out to two of your locations trying to find resources and jobs for students and at both stores here in richmond ky and was not impressed with the conversation or the lack of knowledge to help them find better relationships with a school. very doubtful that i may be able to help them. : (
Please check on your Manager at the Great Clips at the new location of Flat Rock, Mi
She is a terrible reflection on your salon
She is not welcoming at all
my friends and they will not go in there when she is working for she is very rude and makes people uncomfortable! She needs to act professional, not
Igorant to the customers!
Two stylists have all ready quit because of her!
This needs to be addressed to the owners of this franchise.
This is a beautiful new place, she is not the right fit for the friendly Location.
A few weeks ago I had a haircut at Great Clips in Heritage Plaza, Carol Stream, Il. . IT was the worst haircut I have had in the past 74 years. When I was 5 years old, my 4 year old sister gave me a better haircut. I can't believe, Alyssa attended an type of school to learn how to cut hair. I have used other Great Clip stores in the past.....most times, hair cut was acceptable. I will certainly "re-think" before I go to another Great Clip.
On-line check in is a crappy idea. I came here because it's a walk in hair cut - supposedly. I have waited through 8 people who came in after me - because they did on-line check in. 40 minutes so far. I am leaving and won't be back. Every stylist takes a 10 minute break between each haircut too.
I went into a great clips in Leduc, Alberta Canada .. I have my three boys with me to ladies in their mid 20s had very trashy mouth's using the F word constantly as they were talking to the previous gentleman in their chair .. Also they were very loud and when I sat down and brought my boys into their chair they informed me that they were apprentices and did not have their license I asked if anybody had their license at that time in the evening at 5:00 PM nobody was working with the license .. Therefore there was no senior stylist . They were dressed very poorly with dirty runners on and leggings that were not very neat and T-shirts that showed their mid drift .. I asked to see a manager one informed me that she was the assistant manager and that they did not have a manager ... She went on to say she would be manager but did not have her license ... I was not happy with the haircut on one of my boys but she told me that there was nothing wrong with that I just did not know the style ..
One of the girls was even telling her client using profane language all about her husband and his dirty work boots walking through the house etc. etc. ..
This is a poorly run place which needs a little bit of class as far as I'm concerned not run by a bunch of rednecks
I went to the great clips at Maple and 135th in Wichita, KS. I was promptly greeted by a black woman named Joyce covered from head to toe in what seemed to be millions of warts or tumors, or I don't know what. This was the most off putting, unsanitary, and down right frightening experience. I was in such shock I don't know why I didn't run out of the store. I could not believe that I felt that no other choice that to sit there and let this woman touch me. I was completely horrified to be put in a position to question if the person touching my was contagious and if I needed to seek medical treatment afterwards. She is truly horrifying to look at and I am beside myself that she is even remotely the right choice for an employee in this type of establishment. I will never return and I would greatly appreciate my 21 dollars returned to me just for being put in that kind of situation. Completely gruesome experience.
I work at a great clips in South Carolina. We never receive any raises but they expect us to work almost 7 days a week. They keep opening more salons but don't make sure there is enough coverage for the other Salons. If u want good employees then pay them what they are worth. Atleast let them make 8.50 besides minimum wage.
After being a long time customer for approx. 5 years, tried to make an appointment but while standing within arms length to the phone apparently no one will answer the damn phone even after calling 8 f-ing times. So then the person you have cutting your hair says you can't request them, even after you have tipped them over 50% each time.
The other stylist answer to a hair cut are shears and can't even use those.
So here's to your loyal piss poor customer service in North Myrtle Beach,S.C.
U suck at cutting hair. Who the fuck cuts the sides of men's hair at a 2 when the rest of the sides and back r cut at a 6 (I only asked for a 6 on the sides). Fuck off. Ur employees need to listen to what people r telling them they want. I have to walk around looking like a moron because of u. Give me a fucking refund.
I've been to 3 Great Clips today and none of them knows how to cut a flat top
Waiting still and five other just walked in waiting over 1 hours may take my business elsewhere
Had a worst experience with stylist Shanna - who just rushed into my hair cut and did not do a good job at all. I am very disappointed and can see the uneven hair and had my colleagues/ friends comment on my hair negatively. Great Clips- Yorkdale
Great Clips in Granite Bay near Safeway is horrible! I've tried 3 times to go in and get my haircut by Ashley. I've called each time before and I was told she would be working at a specific time, and all 3 times I've gone during that time and she's either called out or her idiot employees have no idea how to read a schedule. I've wasted 30 mins driving there each visit to not have a haircut. Supercuts, here I come!
I've made my last trip t Great Clips (North Oak Trafficway, KCMO). I took in a coupon for "Any Haircut Only $6.95." After the cut I produced the coupon and I was told "I'll give you $2.00 off." That's better than a punch in the eye but sounds like bait and switch to me, wonder how many others have been ripped by this scam?
I went to great clips Hamilton New Jersey .
Dorothy was extremely rude . She didn't cut my hair how I asked her and she was fighting with me .
She threatened me to call the police on me.