Information, reviews and public commentary for US companies

 

Great Clips, Inc.

Rating
0.787179
Web
http://www.greatclips.com/
Address
7700 France Avenue South, Suite 425
Minneapolis, MN
55435
Phone
(800) 999-5959
Fax
(952) 844-3444
Twitter IDs
@GreatClips
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Sherri - 5 d ago

5

I just want to say thank you thank you thank you! To the Great Clips salon in North west Reno Nv. I always get a great haircut. I ask for Sara or Kat, they are very friendly and talented, but even if they are not available, they keep a note of how to cut my hair so someone else can do it if I'm in a hurry. I get compliments on my hair from friends who spend $50 or more on their haircut. I tell them go to Great Clips!

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Tammy - 6 d ago

0

Your losing business my friends are checking out and their friends are checking out. I told you. Word of mouth in a small town can make you or break you.

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Nancy B Daliposon - 6 d 1 h ago

DO NOT TRUST THESE PEOPLE! CARRIE VESBIE OWNS ALL THE FRANCHISES IN RENO/SPARKS NV. SHE LIED AND STALKED AND WAS DUPLICITOUS IN EVERY PRIMISE SHE MADE BUYING ME OUT IF MY SALON SPACE. NOW THAT SHE HAS MY SPACE AND THE LEASE HER LAYWER PATRICK BRADLEY IS TRYING TO COVER UP HER OUTRIGHT ATTEMPT TO DEFRAUD ME. AS IF I WOUKD SIGN THESE PAPERS COVERING HER FRAUDUKENT BEHAVIOR! CORPORATE TOLFMD HER TO FINISH IT 2 WEEKS AGO. NOW THEY HAVE THREATENED TO CALL 911 IF I GO THERE. WTF?

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J W - 8 d 7 h ago

0

I just had one of the worst experiences ever at your store at 8411 windfall Ln

Camby in 46113

I went in and was asked if I signed in on line. Said yes. Looked and it wasn't there. I had signed in at other store. I was signed in and was told there was only 2 people Working in a mean way & it would be 45 min. There was only 3 people there & I was one of them. So I said ok. While I was waiting another online checked in & one walkin came in.

After watching every online after mewas being taking first. So I decided to leave and was asked why I told the blond haired lady who wasn't nice why. She said there where still three people ahead of you. I said no, you know I was here before them & 1 of them was a walk in after me ? Besides I went to my app and the store showed 41 people. There was three. I believe she was man because she was under staffed. Theirs an old gas station by my house and they always leave the out side lights off as long as they can because they don't you the business. I believe the numbers were left wrong because she didn't want more customers! I'm 60 and have seen this crap before. Won't come back to that store

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Mary Shindler - 9 d ago

1

Bad experience at Broadway Shops in Columbia, No. The manager Laurie would not honor coupons. Also rude & ask another operator to correct the mistake. I had found a good operator close to our home , since we are seniors this makes it hard to find another. We will not go back. I feel not only making it hard on us, she made it hard on a good operator, Yvette. We will definitely not go back!

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Anonymous - 10 d 7 h ago

the last time I went to great clips online check-in customers bumped us multiple times. so I decided to do on check in myself. I was given a 25 minute wait time we showed two minutes left checked in in store and was told we would be next when the next stylist opened they decided to take another customer. I asked I thought we were next they stated you are this person just needs a beard trim. We sat and waited. In came to young men. Another stylist open and she took one of them. I asked again I thought we were next. Very rudely she responded well I'm taking him just because you did online doesn't mean you go infront of them. I said it does when your told by the other customer service representative you're next. she said OK well she's almost done she'll take you. Alyssa the stylist took my son he told her what he wanted and also we said it was on the notes from the last haircut but she was clueless. She started cutting his hair.

Meanwhile the lady who didn't take us the 2nd time was explaining the online check in to that costumer as I listened. She should have taken us before him and knew that but I believe she had alternative motives. That young man apologized to me. As my son looked to be finished I heard Alyssa tell my son why don't you comb your own hair I walked over because there is no need to be rude to my son and I noticed his hair was still long in spots. I asked her to cut more. She said well I already cut an inch all over. I repeated please cut it again. She cut one spot and said there. I got my son and paid. I don't think I should have paid for what we got and how we were treated. This was by far the worst experience we have had there

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Brittney cowan and kenneth Hunter - 10 d 13 h ago

1

Today I took my boyfriend to great clips in concord, he never been and he want a fade and he wanted his beard cut and trimmed u and a line up. When he left out of there his hair look just the same didnt look like nothing was done. Then the lady said they only have two Clippers, none of then dont gets close to the skin and my boyfriend is African American he has thick curly hair. Im think like yall need to have more variety of clippers for more variety of people. How someone of his race supposed to get their hair cut their if they don't even have the right tools to even give him a proper haircut. So I ended up taking him to a different place and i tryed to call and get his money back and she told me she cant so im highly upset and me and my boyfriend and peopke we know not go back to Great Clips ever again.

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Nancy - 11 d 8 h ago

Dianne the hairstylist on Shackleford Road in St. Louis Missouri, was extremely unpleasant. She could not brush through my hair and threw the brushed down on the counter. She was rough rude and insensitive to the condition of my hair. I was very uncomfortable with the way I was treated. I will not return to great clips.

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DEBORAH PALMEN - 13 d 7 h ago

0

I came to your salon on hwy 31 in kenosha first they had about an hour wait, so I called the 80th street salon in Kenosha enroute to there salon which is about 4 or 5 minutes away. and asked it they had a list and how long the wait was, I was using someone else's phone so did not have the app to check in online, talked to someone there and she said she would put me on the list I was then about 2 minutes away, so I got there and was on the list, there was not a person there but me, the girl Whitney was her name said just so your aware it is check in online only, she was very rude and snotty when addressing me with this, so I just cancelled my appointment and left.

I will never come back to that Great Clips again, she is a very rude and snotty hairdresser and I will not go back to that salon. Just wanted to let someone know this, that maybe they need to make sure the employees of your salons, treat customers with respect, since we are the customer's here and they are doing a service.

Thank you

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Not Happy - 13 d 9 h ago

0

I walked into 1172 Vierling Dr E, Shakopee, MN 55379 for a haircut.

I was told there was a 15 min. wait

40 min. later I had to leave to go back to work.

No haircut and no lunch.

No more great clips for me.

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Jane Kolunie - 14 d 7 h ago

5

Toni at Great Clips Wilson, NC was awesome! She is an excellent stylist, knowledgeable, extremely friendly and efficient. She is a great listener and remembers me! She provides a great service in a fast and efficient manner. She is the reason I go to the shop again and again.

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Anonymous - 14 d 9 h ago

0

Went for the first and last time I will go to get my daughters hair cut. What a rip off!!!! The ladies BARELY trimmed one of my daughters hair and charged me $14. When I say BARELY I mean I could hardly see any hair on the floor. What an absolute rip off !!! I will never come back to this location or company. The location I'm referring to is in Mansfield Texas off of Matlock rd.

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Maureen - 16 d 7 h ago

5

Thanks again, Jenni, at the North Court Great Clips in Medina. Another great haircut. I appreciate that you take your time and make sure everything is even and perfect.

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Fab 5 - 16 d 13 h ago

5

Just had a GREAT EXPERIENCE at 15600 Panama city beach parkway suite 740 Panama City Beach, FL 32413. MARIA, MICHELLE, JENNIFER . Enjoyed them . Two thumbs up!!!

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Billy - 17 d 10 h ago

Your Myrtle beach beaver run store lost a customer today

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Anonymous - 19 d 4 h ago

I went to Great clips on 8/1/17...tania gomez cut my hair, on my paper it shows that I wanted v-neck shape and 1 inch off...my hair was just above my waist. Now my hair is at my shoulder blades and my right side of it is longer than the left side. Anyway, its hard to even recommend this place to friends and family. I am really disgusted with my hair....A dissatisfied customer...Carmen Chavira

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Judith - 19 d 11 h ago

0

I just had my haircut at the store in coral springs florida 2057 n. University drive and I'm so upset they messed my hair up so bad i want to send u a picture if u can send me a text # to see what awful mess that woman did

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Never again - 19 d 13 h ago

Went to great clips in Grenville,mi this a.m. Stated. Al I wanted was a trim and cleaned up, maybe a little shorter, never have I ever had such a piss pore hair cut I my life....my wife usually cuts my hair and was unable to this time, so I went to great clips, what a MISTAKE, never again, my wife cuts hair 100 times better and never even went to school for it, so makes me wonder where these people are hired from, they concentrate on talking more than cutting hair, I give a minus 5 rating

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Shelly - 24 d 13 h ago

0

I visited Great Clips @ 57th & Cliff, Sioux Falls, SD. The cut was simple - trim and thin. The stylist totally mutilated my hair and now I am left with a devastating cut that I hope to grow out quickly. I cannot understand how a stylist at this location could screw up a simple request such as the one I presented. She cut my hair dry then quickly removed cape and said we're good to go and off I went - only after paying her $5 tip of which I could take back. This stylist is completely inexperienced and I hope that this review gets back to the store and her so she is aware that she has some much needed . I believe her name is Jessica. tall w/dark brown hair. I will never and will tell everyone else to not see this stylist - at least if they are female. She has no business doing women's hair. I definitely won't be doing business at this location again.

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Lindsay - 26 d 14 h ago

3

So I went to Great Clips and asked for long layers. I have really long hair and explained to the girl exactly what I wanted. Needless to say the left side of my hair is about 6 inches shorter than the right side of my hair. Absolutely no even layers and the bottom of my hair isn't even. I'm left with the decision of chopping off all my hair on the left side or walk around with a hack job haircut. I asked if they could pay for some extensions seeing as though they are the ones who literally cut my hair to where its impossible to disguise. It took a year for me to grow my hair out and now in the end over 10 inches of my hair will be gone in order to fix the problem yet the company can't pay for extensions because they decided to hire a stylist who has no clue how to cut hair.

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Cheryl welch - 28 d 35 s ago

0

I have worked for this company on and off for years. Due too the company always asking me to come back. Well my final time was with a man/franchisee who seriously is not only racist but has a hang up with young white girls! He gives them cash advances and promotes them to management and lisenses that are expired. Don't get me started on the topic of the "GCW"....not a one, has attended academy much less leads. I'll be happy to point out who and which location is not accompaning the "Great clips way"....

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Anonymous - 30 d 18 h ago

0

I usually don't write reviews because it's whatever but I went to the Northampton Mass Great Clips on King Street I believe and it is so unprofessional it's a dirty and I couldn't get my hair wash cuz they have no hot water I guess they haven't had hot water since December I have gone to Great Clips all over the east coast and I have never been so more disappointed than the one in Northampton Mass and the girls there have attitudes of they just don't care it's very dirty and like I said they had no hot water to wash my hair what kind of Salon allows that to happen what kind of state allows that to happen it's very very unhealthy I will never go back to that one again when I'm in Western Mass

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Becky - 30 d 18 h ago

0

Good morning Carol thanks for the review I feel the same way I don't know what's happening with corporate not checking their salons at one time I used to love going a great clips now I don't feel that it's a great place and yes most of the employees are very rude and some of them are falling apart as long as corporate gets their money I guess they don't care there is so many of them everywhere and if you listen to some of the employees I guess the manager is and owners don't really care as long as they're making their money what's happening

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George - 65 d 10 h ago

1

I think you people are making a big mistake with the manner of your operation. I went to Great Clips some months ago but very disappointed with the haircut I received. For that reason I went to Sports Clips for several of my next cuts. Today I went to Sport Clips for a haircut but there was only one person working and several people waiting. I was in a rush so I decided to go across the street to Great Clips and try once more. I ended up getting one of the best haircuts ever. I asked the person who took care of me if I could ask for her for my next cut. I was told.... the store does not take appointments and a customer can not request an individual. The employees have to take everyone on a rotating process. There were approx. eight employees working on this date. My chance of getting the same person next time is very low. So unfortunately I will have to continue with Sport Clips in the future. I find it a shame that a customer can not request a person of their choice!! Again, you lost me as a customer. I do pass on my compliments to Stacey who gave me a perfect cut today.

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Karen - 30 d 18 h ago

1

I believe that's wrong if you go into a great clips and request someone you can get that person if they're on I see a lot of Great Clips have request

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