Information, reviews and public commentary for US companies

 

Greyhound Lines, Inc.

Rating
0.275093
Web
http://www.greyhound.com
Related
FirstGroup America, Greyhound Bus
Address
600 Vine St., Ste. 1400
Cincinnati, OH
45202
Phone
(513) 241-2200
Fax
(513) 419-3394
Employees
8,000
Twitter IDs
@GreyhoundBus
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they suck - 27 d ago

0

lost or stole my luggage gave me the run around will see them in court fuck you greydog

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Fa - 6 d ago

0

You can't afford a lawyer motherfucker otherwise you wouldn't be riding Greyhound

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Anonymous - 5 d 8 s ago

0

I wish you luck

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Anonymous - 5 d ago

0

Really wasn't happy that my daughter got stuck at the airport with 3 small kids at the Atlanta greyhound bus station because they wouldn't let her take her service dog on the bus just because he was a big dog. Annette

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Dennis Neff - 5 d 18 h ago

0

This company SUCKS as you can not call and talk to any bus station all you get is a call center in the Philippines and they don't speak English. If you try and call corporate offices you still get the Phili;;inies and when they transfer you all you get is a recording.

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Kiarra - 29 d 9 h ago

0

WORST EXPERIENCE I'VE EVER HAD ON A GREYHOUND. I PAID MY MONEY FOR A TRIP THAT WAS SUPPOSED TO BE 19 HRS LONG, BUT ENDED UP BEING LONGER BECAUSE THE BUS DIDN'T LEAVE UNTIL ABOUT 45 MINS AFTER THE DEPARTURE TIME. IT DOESN'T STOP THERE, THOUGH. WHEN I FINALLY MADE IT TO NASHVILLE, TN, THERE WAS AN ATTENDANT (AN AFRICAN AMERICAN BALD WOMAN) WHO WAS BEING VERY RUDE AND SMART AT THE MOUTH WITH EVERYONE AND TOLD US WE HAD TO BE BEHIND THE GREY LINE ON THE FLOOR. SO I MOVED MY SUITCASE & BAG AGAINST THE WALL (OUT THE WAY OF EVERYONE & AWAY FROM BOARDING AREA) SHE STILL FOUND SOMETHING TO PICK WITH ME ABOUT N TOLD ME I COULDN'T SIT THERE && SHE CLEARLY SEEN OTHERS SITTING ON THE FLOOR AND ON TOP OF THEIR LUGGAGE FOR SEATS BECAUSE OF IT BEING SO CROWDED. I THOUGHT THE WORST PART WAS OVER AFTER THAT, BUT NO. WHEN I FINALLY MADE IT TO COLUMBUS TO BOARD THE NEXT BUS FOR YOUNGSTOWN, THE BUS DRIVER HAD US SO LATE THAT I MISSED MY BUS THAT WAS SUPPOSED TO TAKE ME STRAIGHT TO YOUNGSTOWN FROM THERE (I'VE BEEN RIDING SINCE YESTERDAY SO IM EXHAUSTED AT THIS POINT) BUT NOW IM HAVING TO REBOARD THIS SAME BUS, GO ALL THE WAY TO CLEVELAND, RIDE WAY LONGER THAN WHAT MY TICKET SAID I WOULD HAVE TO (IF I WANTED TO RIDE 26 HOURS, I WOULD'VE BOOKED THAT TRIP) BUT GREYHOUND IS FORCING US TO PAY FOR THINGS WE DIDN'T ASK FOR SUCH AS LONGER TRIPS, MISSED BUSES, BUS DRIVERS WITH ATTITUDES ETC. I'M CURRENTLY STILL ON THE BUS HAVING TO RIDE OUT OF MY WAY TO CLEVELAND BEFORE I CAN MAKE IT HOME && THE BUS DRIVER STATED THAT "COLUMBUS IS A NICE PLAY TO BE SO SHE DIDN'T MIND PUTTING ANYONE OUT ON THE ROAD". IM NOT SURE WHO PISSED HER OFF BUT I KNOW ONE THING, SHE WASNT GONNA KICK (ME) OFF THAT BUS AFTER IT WAS HER FAULT FOR MAKING ME LATE IN THE FIRST PLACE. SHE NEEDS TO DO A BETTER JOB AND WATCH HOW SHE TALKS TO PEOPLE BECAUSE THIS IS WHAT SHE GETS PAID FOR. IF SHE DOESN'T LIKE HER JOB THEN SHE SHOULD FIND ONE THAT SHE LIKES. IF WE'RE NOT ENTITLED TO A REFUND FOR A TICKET THAT WE PAID OUT OF OUR POCKETS FOR, THEN SHE SHOULDN'T BE ALLOWED TO PUT ANYONE OFF THE BUS.....WE PAID TO GET TO OUR DESTINATION & SOME OF US TRAVELED TOO FAR FOR HER TO DECIDE IF WE STAY ON THE BUS OR NOT. I THOUGHT TRAVELING WITH GREYHOUND WAS SUPPOSED TO BE COMFORTABLE BUT NOTHING HAS BEEN COMFORTABLE ABOUT THIS TRIP AT ALL.

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A. Hitler - 6 d ago

0

Greyhound staff is full of smart mouthed rude ass niggers!! It makes me wish we could put them back in the cottonfields in chains where they belong..

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To Asshole Hitler - 5 d 18 h ago

And you are such a little sweetie.

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Dave C - 6 d 16 s ago

0

This piece of shit company needs to be thoroughly inspected by the usdot. And shut down!! It is obvious that a company follows the leadership, and in this case...this company is being led by an idiot!!

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Amanda Harris - 11 d 19 h ago

0

GREYHOUND IS THE WORST , first of all all greyhound works are RUDE ! THEN , they unethically handle issues I had to stay an extra 5+ hrs in Montgomery,AL all because the driver they have are NOT TIME MANAGEMENT SMART ! Always arrive an depart LATE. No I'm sorry, no nothing , but a go stand in a line to get a new ticket. The INHUMANE treatment of greyhound is beyond sickening and PLEASE DO NOT SPEND YOUR HARD OWN MONEY INTO GREYHOUND. THEY DONT VALUE OUR HARD OWNED MONEY ! The treatment is very very VERY .... DISGUSTING

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Nevermore - 25 d 11 h ago

0

I made a reservation with Greyhound six months in advance of departure date. Two days later our plans completely changed. I called to cancel only to find out that our tickets are NON-REFUNDABLE. I called management in Cincinnati to make the point that the reservation was for a departure date SIX MONTHS from now. The manager would not issue a refund. If it were even a month before departure, I might understand -- but, not to be allowed to cancel ANY ticket with a departure date six months away is predatory policy. Airlines and hotels don't conduct business that way.

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PLATINUM (CYNTHIA JOHNSON-KAEPERNICK) - 27 d 11 h ago

0

My name PLATINUM yes the real Platinum...It's been damn near a year and I have yet to hear from Greyhound in reference to my damaged luggage nor the fact that on my way back from New York I was sexually assualted on the bus by some derespectful person and I use that term losly...Nor have they attempted to contact me about that issuse as well... My luggage was not cheap and I'm not some rape vick...I was touched up wantedly as well as touched betwern my leggs and he tried to kiss me all in front the driver as he kept looking in his mirror....I'm thinking about getting a lawyer . .

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Anonymous - 27 d 10 h ago

If he touched you wantedly (not a real word) then you were not assaulted.

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Gypsy Rover - 82 d 8 h ago

Since corporations are "people", this SOB shd. be strung up from a high tree for reckless endangerment, gross incompetence, criminal negligence, ad nauseum.

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Sarah L Howard - 79 d 9 h ago

Same here. We should bring a class action law suit against Greyhound & Trailways Bus Cooperation

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Cadence Alexia - 76 d 8 h ago

0

I'm a wheelchair user and they literally treated me like a blind deaf and dumb piece of dog shit. I've never been treated so badly in my life.

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Debbie - 42 d 14 h ago

I would love to......somebody stole my luggage....and then they didn't even stop at my correct stop.....my ill brother had to drive all over trying to find me in downtown Chicago as they were supposed to stop in suburb before even hit Chicago and then on luggage....only got run around, nobody would even take my name or number to call me if they found them.....JUST HORRIBLE.........I said I was going to get a lawyer and sue them for not only luggage but mental trauma, my brother is in terrible health as why I chose this travel mode so he didn't have to drive far to pick me up and then after that had to drive further and horrible conditions to try to find me......and as said once I got off, NO LUGGAGE, and was told by the bus driver "I ain't got nothing to do with luggage." I asked her why she didn't stop at my stop, she knew it when she looked at my ticket when I got on......she just ignored me.....I asked her for my ticket to prove it, and she said "I ain't going through all those tickets!" What a bunch if ignorant assholes!

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Anonymous - 41 d 12 h ago

5

I'm going through same situation as Sunday night

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First and last - 34 d 20 h ago

0

Nashville several people missed their bus and the people got blamed bags misplaced and the people got blamed even yelled at..

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LaSandra E Jones - 42 d 10 h ago

0

I'm in agreement with you.. They list my luggage. I had a slip &fall ii'm Nashville Tennessee. The manager got my ticket and said she'll pull my luggage, so when I was release from the Hospital i was told my luggage continued on to 95th street in Chicago..When I arrived in Chicago it was not there either.This was 11/14/18 and to this day my 2 Suitcases had NOT BEEN FOUN

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First and last - 34 d 20 h ago

0

Yes someone need to this was very bad staff talking to grown people like children point their fingers in people faces yelling cause looking for their bags and don't ask no questions the.looks they give at the Atlanta station the cook got mad cause people was trying to order food she stayed out In the lobby when she did go back there she made them leave she said leave go.frim back here if y'all can't wait still l get in there mind you this is a new shift and it's been awhile the other staff said she was on break really breaking just coming on shift...

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Anonymous - 31 d 6 h ago

0

Yes bad greyhound has no intrest in finding our bags

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brianb - 32 d 6 h ago

0

I have ridden grey hound several times, in a pinch. 2 times they have lost my baggage, only to insure it for $250.00. I spent several hours of my own time finding one of the bags, to have it lost again. I have sent in the requested paperwork multiple times, now they say it is missing and they will not pay the $250. They outsource their customer service to India, the only English they know is sorry we understand. They treat people like dirt, try to get a refund on a ticket, you mess up a ticket, you lose the whole ticket price. Loose a bag, forget finding it or compensation. Even speaking to corporate is frustrating. Ride a cattle car, you'll get more customer service and be treated better.

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Anonymous - 31 d 6 h ago

0

Law suit they loss are bag also and i did file claim have to wait 90 days. Wats yur advice

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Rodney E Rogers - 33 d 29 s ago

Greyhound in Houston Texas sucks over Booked the route from Houston to baton rouge and beyond they said a second bus is enroute but refuse to say when already over an hour late. If you don't speak Spanish in Houston greyhound no one says anything.

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