No one speaks enough English to help nor do they seem to care. No one answers the phone(s)...no one knows anything
This is my first and worst experience I've ever went through with grey hound I got the Greyhound from Visalia CA to Las Cruces NM I had one bus transfer from Los Angeles CA to Las Cruces NM I changed buses in Los Angles and didn't need to change again my luggage were put on the Greyhound that I were on but most of my belongings were taken they ram shacked my bag somewhere down the way I'm wondering how my luggage were taken off of the bus when I didn't needs to remove it I were told that I didn't need to take anything off until I got to my location I were given reboard passes to get back on my same bus I'm a 60year old women I were Rob for my medications clothes panty socks shoes perfumes toothpaste haircombs brushes pajamas my piggy bank even my Bibles I still wondering what went wrong at Greyhound Erma Bean Visalia CA USA
I BOOKED A TICKET FOR A FRIEND DEC. 22,2016. HE HAD AN EMERGENCY AND NEEDED TO GO THE HOSPITAL. I CALLED TO RESCHEDULE HIS TICKET. NOT LOOKING FOR A REFUND BUT TO RESCHEDULE HIS TICKET. I WAS TOLD BY JUNIOR AND ALICIA THAT IM OUT OF LUCKY. SO NOW I CANT GET A RESCHEDULE OR MY $85 BACK. I EVEN OFFERED TO PAY EXTRA FOR A RESCHEDULE AND STILL NOTHING CAN BE DONE. I REALLY THINK THUS IS A RIP OFF AND THIS WASNT THE FIRST TIME I HAD AN INCIDENT WITH GREYHOUND. SAD TO SAY I WOULD NEVER PICK THUS BUS COMPANY AGAIN. HOPE THE $85.00 COME IN HANDY. PEOPLE DONT JUST HAVE $85.00 TO GIVE AWAY NOW A DAYS. AND EMERGENCY'S DO HAPPEN.
Assholes did the same shit to me! Never again!
They're doing they're doing the same shit to me too surely something can be done about this snow out for some just take your money and take your fucked
boycott Greyhound!!!!! Join Class action law suit. lee schneiders (hidden).
Boycott Greyhound!!!! A class action law suit is being initiated . Pls join us!!!!!! lee schneiders (hidden). text me!!!
On 01/02/17 at 6:30 am we were at the San Antonio Tx terminal waiting to depart to El Paso Tx , we got in line A as the previous bus driver told us to do before we got off that bus, then a woman a PA announcer came up to all of us with a real bad attitude to move from that line and sit down some where else. We moved and after 10 mins she made the announcement again to go back in line, she was very rude and disrespectfull towards all of us in line we felt like we were in a prison or something similar to do. This does not speak too great about Greyhound Lines, customer service needs to improve.
boycott Greyhound !!!!!! A Class action law suit is being initiated . Pls join us!!!!!! lee schneiders (hidden)
The worst ever.customer service gives a run around and you cannot contact corporate offices because we'll they don't want to hear your problems. They just shun it off to over seas customer service whom always say that they are upgrading the system. Well it doesn't take 6 months to update computer systems if that was the case they would be out of business. Never again.
You certainly correct about the corporate office. But they will hear a boycott!!!! If you have a consumer watch in your community in your area go to them.
I been trying get in contact with you no answer im going to news staion and paper 608 800 2410
Join me in boycotting Greyhound!!!!! A class action law suit would get their attention. Also if you go to the newspaper, take all 200 people on this page with you!!! Together we can topple this disgraceful conniving company called Greghound!!!!!! Something must be done. Ill speak to attorney general and see what else we can do.
I think an honest mistake was made that could have been avoided all the way around if people would stop and think about what they are doing before they book peoples trips
boycott Greyhound!!!!!!!!! Class action initiating. Contact lee schneiders (hidden)
Greyhound bus driver named Todd,who does the route from Amarillo,Tx to Abq,NM was very rude,smartass attuide,very unprofessional attuide,ya need to teach ya's driver with politeness,and sincere attuide.
boycott Greyhound!!!!!!!! Class action law suit!!!! contact me (hidden)
Terrible service always
Hello Media World,
There are 30-40 people stranded in Steamboat Springs, CO. Greyhound Bus Service has abandoned their passengers.
These passengers paid Greyhound to go to New York and various other cities. Due to weather condition and mechanical issues with the bus they are stranded in Steamboat Springs, CO. Greyhound paid for a one night stay in the local hotel, and they assured passengers a new bus would arrive in the morning. Friday at 11 a.m. the passengers were put out of the local hotel. The passengers, police officers, and several concern family members called Greyhound. Greyhound said passengers would be picked up in 3-5 hours however by the end of the day there was no bus leaving passengers speechless. Now I don't know what will happen to my family overnight the bus never came and the people have no money and hotels are booked for the night. Greyhound drivers are staying in a warm, safe hotel for tonight, but the passengers of the bus are cold, hunger and abandoned.
Greyhound is a disgrace to American travel. Someone, please help me get my family home safe and sound.
Exact same senario but WORSE with my son from Oregon to Texas this past weekend . Way worse . I called and called for help , ALL WEEKEND never got any and never got any answers the
Terminals themselves WILL NOT pick up the phone and no one could care . I am suing them for the trauma caused to my son and will include the other 51 passengers in the suit . They have the WORST cust service , the WORST DRIVERS and buses .
Good for you!!!! a class action law suit would get their attention as well as boycott!!!! Together we could set this company straight!!!!! They do what they want when they want. Its like they are unregulated. Join me in my affords to reveal to the entire public how conniving and shameful this company is!!!! lee schneiders (hidden)
No wonder people HATE Greyhound. You get charged a $20 "refund fee/exchange" and STILL can NOT actually exchange your ticket UNLESS it is from the same original departure site and original destination. AND you can NEVER talk to an actual person. This is not just terrible customer service, this is abusive and may well meet criteria for a customer class action law suit. I intend to pursue this and not just roll over. The Greyhound executives should be ashamed of themselves.
I feel the same way.. Their employees shrug shoulders and walk away..mid conversation. Who does that?
You get it started and I'll be right ther with you . You would NOT believe what my son and other passengers went through this past weekend . I still can't . And I am LIVID . My son and those other people were traumatized and Greyhound could care less !
Boycott Greyhound!!!! the worse company ever !!!!!!!! Together we can Count me in . lee schneiders. I would like to initiate a class action law suit. The corporate office is aware that the employees are stealing luggage but choose to ignore our continuous complaints,