Information, reviews and public commentary for US companies

 

Groupon, Inc.

Rating
0.434132
Web
http://www.groupon.com
Address
600 W. Chicago Ave., Ste. 400
Chicago, IL
60654
Contact
Rich Williams
Role
CEO
Fax
(312) 676-2728
Employees
11,471
Twitter IDs
@Groupon
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Ian MacTaggart - 6 h 14 m ago

0

Impossible to contact Groopon via Email or phone as I want the goods or a refund.

I have been a customer for years but until this desput is settled I Will Not deal with them any more...

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Blanca - 7 h ago

1

Very upset at how they are refunding my cancelled concert tickets in Groupon Bucks and won't refund me my money back. Bad service in live chat they close my chat off before I can even reply back to them.

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Anonymous - 1 d 6 h ago

1

Groupon gave me a duplicate code number to order my photo from collage.com and now I can't get any response from anyone on how to correct it. Very upset as I am a long-time member of Groupon!

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Donna Cade - 25 d 7 m ago

1

Purchased 3 tickets to a play that was canceled and was given

Groupon Bucks. It's impossible to talk with someone other than on the chat which is no help. Also purchased 2 tickets to see Michael Buble which has been postponed. I would like a refund for those as well.

I do not want $500.00 in Groupon Bucks. I'm asking for someone from Groupon to contact me ASAP.

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NONO - 21 d 21 m ago

0

Write to the CEO directly. Easy to find his email.

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Cece - 17 d ago

0

Dear Sir/Madam,

I must tell you that I'm extremely disappointed with

Groupon the company. To make a really long story short you have no customer service and improper people handling your customer support. I have ordered placemats for dogs. They were to be personalized and to my dismay they were not completed. I received emails stating they would help me. Not one phone call I received was of help. Instead,I heard sorry for your inconvenience, and no problem or it's not our fault or other such nonsense. I called for help personalizing these mats...AND GUESS WHAT STILL NO HELP!!!

By the way you were paid! So now what? At this time,

I have decided never to do business with Groupon at all. I will be reporting to the Better Business Bureau and Social Media. By the Way It's not by accident that

Your ratings are so low.

My Name is C. Wieder

900 Bay Drive #301

Miami Beach,Fla. 33241

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Anonymous - 12 d 15 m ago

Put your story on social media. Twitter, also

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Anonymous - 12 d 24 h ago

Not only their ratings are low, so is there stock price $1.20. Write to all social media's.twitter, too

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Anonymous - 12 d 24 h ago

Tell all this on social media. Twitter, Facebook etc

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Caryl - 2 d ago

5

Cece,

Follow these instructions...

Here's how you can get your $$ back from Groupon

Contact Elliott Advocacy. Elliott.org

I used them...it took a month, but I got my $$ back.

Elliott Advocacy is a 501(c)(3) nonprofit consumer advocacy organization that empowers consumers to solve their problems and helps those who can't.

No charge

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Caryl - 2 d ago

5

Here's what to do. It worked for me.

Here's how you can get your $$ back from Groupon

Contact Elliott Advocacy. Elliott.org

I used them...it took a month, but I got my $$ back.

Elliott Advocacy is 501(c)(3) nonprofit consumer advocacy organization that empowers consumers to solve their problems and helps those who can't.

No charge

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Anonymous - 12 d ago

That's been done, plus there's a new CEO. Aaron (don't remember last name). He won't answer you

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Anonymous - 12 d ago

There's a new CEO. Aron Cooper. He won't answer you. You'd do a lot better writing your story on social media: Facebook, Instagram, Twitter etc

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Anonymous - 11 d 5 h ago

CEO won't answer. Write on all Social Media!!!

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Anonymous - 12 d 20 s ago

Let people know through social media what is happening with this company . Twitter, Instagram etc

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Anonymous - 12 d 24 h ago

Sorry you lost the money. Tell what happened on Facebook, Instagram, Twitter etc.

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Anonymous - 12 d 24 h ago

Social media is one answer. Put all this info on all your acctgs

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Anonymous - 12 d 24 h ago

Go to Facebook, Twitter etc. tell your story

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Anonymous - 11 d 5 h ago

You're not in this alone. Tell your story on social media, Twitter, Facebook etc

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Caryl - 2 d ago

5

Here's how you can get your $$ back from Groupon

Contact Elliott Advocacy. Elliott.org

I used them...it took a month, but I got my $$ back.

Elliott Advocacy is a 501(c)(3) nonprofit consumer advocacy organization that empowers consumers to solve their problems and helps those who can't.

No charge....

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Caryl - 2 d 6 m ago

5

Follow these instructions...

Here's how you can get your $$ back from Groupon

Contact Elliott Advocacy. Elliott.org

I used them...it took a month, but I got my $$ back.

Elliott Advocacy is a 501(c)(3) nonprofit consumer advocacy organization that empowers consumers to solve their problems and helps those who can't.

Free of charge

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Caryl - 2 d ago

Here's what to do. It worked for me.

Here's how you can get your $$ back from Groupon

Contact Elliott Advocacy. Elliott.org

I used them...it took a month, but I got my $$ back.

Elliott Advocacy is a 501(c)(3) nonprofit consumer advocacy organization that empowers consumers to solve their problems and helps those who can't.

No charge Email them

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Mike - 1 d 6 h ago

Good afternoon, i hope this finds you with a real refund in you account. If not. Look into you states consumer rights laws/ use persuasive words that will include the use of contacting the BBB and your states AD. The refund policy clearly states a refund not a refund in groupon bucks. I had this same issue with ticket that was solved today. Was no where near 500$ but i got my money..

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MR MASON!!!!!!!!! - 11 d 24 m ago

1

Purchased a groupn recently and could not use it according to the company that I purchased it from through groupon! They told me I was not eligible to use the groupon at the introductory rate as I did before. OK No big deal! Just give me my money back. They proceeded to tell me that I need to go through GROPON to get a refund. Groupon is saying that I CANT GET A REFUND BECAUSE I VIEWED my voucher! Not that I redeememde my voucher after using, but because I clicked to open the voucher! THIS IS BULLSHIT!!!!!! Groupon set this up to NOT have us get our money back if we click on a lINK! I clicked on it to get the actual voucher number to giv to the company that I purchased it through and because I did that I CANT GET A REFUND????????? BULLSHIT!!! FRAUDULENT ACTIVITY!!! I've used groupon a lot and hate that this is the way it ends!!!!!!!!!!!!

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Caryl - 2 d 11 m ago

5

Mr Mason,

Here's what to do. It worked for me.

Here's how you can get your $$ back from Groupon

Contact Elliott Advocacy. Elliott.org

I used them...it took a month, but I got my $$ back.

Elliott Advocacy is a 501(c)(3) nonprofit consumer advocacy organization that empowers consumers to solve their problems and helps those who can't.

No charge

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