Information, reviews and public commentary for US companies

 

Harps Food Stores

Rating
1.895349
Address
P.O. BOX 48
Springdale, AR
72765-0048
County
Washington
Contact
Roger Collins
Role
President
Phone
(479) 751-7601
Annual Sales Est
$339,760,936
Employees
3,000
SIC Code
5122
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Very Concerned Customer - 2 d 23 h ago

4

Dear Corporate;

I live in a different state and have visited your Inola store more times than I can count. It was so clean and the employees were wonderful. I always enjoyed shopping there. But your new management really leaves something to be desired. I wish I could post the pictures that I took on my last visit. The bacon was out of date by 2 months with white slime inside the packaging. There were tobacco spit spots in the floors and several bags of salad in a basket at the end of an aisle. Overflowing trashcans are in some of the aisles. But the real kicker, was an employee stocking shelves while drinking a beer! I didn't get a picture of him drinking, but the picture is of his beer in the basket he was using. I really wish you'd get rid of this manager. He ruined your store in Salina, now he's ruining your Inola store.

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Larry Prentiss - 18 d ago

Mr. Roger Collins, President

Mr. Collins my name is Larry Prentiss and my neighbor, an employee at Harps store #146, has a very unsettling story about her employment at this store that you should hear personally. We would appreciate an audience with you or some one in HR at your earliest convenience.

My phone number is (hidden)

My email is (hidden)

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Stephanie - 92 d 15 h ago

Hello Mr. Collins. My name is Stephanie, I have worked for and with Harps Food Store for many years. I became the scanning coordinator for Harps #164 at the end of 2016, due to the current coordinator being terminated due to theft! Our current store manager was desperate to fill the position, I stepped up! I was the 6 am cashier Monday thru Friday, weekends off. Which was offered to me by Payton a couple years earlier when he was the acting store manager due to Shannon being fired! Payton said he needed someone he could rely on and trust! Long story short. I want you to know that I was the strongest cheerleader for the new store Grove Oklahoma was gifted with! On July 17th I arrive for work, after being granted Monday the 16th off to go with my husband to Tulsa for two medical appointments! Sent my boss a thank you text Monday evening and he replied that he was glad I went and that it was a slow day on Monday all was good! I showed up Tuesday with the last thing I expected! Here's my short story, Payton told me that he rehired Jean as scanning coordinator and that there was nothing for me! I got my purse and left! Jean started the next day so I assume he had this plan. Yet due to his false statements I have now been denied unemployment! What's up with that? Oh by the way I was associate of the year in 2016! You should watch the tapes and see what really happened! Also watch the manager throughout the store and watch where he spits his chew! I gave back everything I made by shopping daily at Harps, my fun stuff was I work for food! Lol not so much anymore! I miss not being there and shopping there for quality products, but I guess all other places are enjoying my dollars! Thank you if you actually read this message! Stephanie

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Josie Sue (aka Sharen Jo Popplewell - 108 d 19 h ago

1

Please help me per Posting below. I am on Social Security taken early, and I cannot make it, if the change described below is not done. I do not have a car to even get assistance help...and my Electric will be shut off. My phone is (hidden).

Flagged for review. 
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Josie Sue - 108 d 9 h ago

3

It is my comment and I want to delete it. I do not want any one in the Store to get mad at me.

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Anonymous - 108 d 9 h ago

Please cancel all my comments. I got carried away.

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Josie Sue - 114 d 9 h ago

1

Boy...was the Manager...at Harps on Sunset & Vineyards Road in Springdale, Ar in a bad mood tonite! I went in about 7:30 pm to buy food, get a Money Order and Cigarettes. She had to come from her Office to the front so I could get the M. O. & Cigarettes. I could tell she was frustrated & in a hurry about something.

So, then I went to do my Shopping of Food. Then, at the Check Out..she apparently was short of help tonite, so she had to come up front, and work the check out for a while. I asked her to put my groceries on my Food Stamp card, & the remaining non-food items on my Social Security Card. There was only a few of those. I had $104 on it (the Fd Stamp card) for the month. And, had out my SS card for remaining non food items....which was only a few items. She, the Mgr, took it all off my SS card, and only $4 off my Food Stamps card. I did not know this until I got home. Now I do not have enuf money to run on for the Month.

I called her when I got home & said ...you were suppose to put the majority of Food on my Food stamps card.of which I had $104 on..and NOT my SS card. I need you to reverse the Food Items off my SS card and put on the Food Stamp card I wondered why she had put my receipt in my purse herself...so I wouldn't see what she did.

I had told her the few non food items can go on my SS card (that I use to pay my Bills).. She took all the Food off of my Social Sec. card, and only $4 off my Food Stamp Card to make it look good..and shoved the receipts in my Purse...so I wouldn't see them til I got home. !! Now, I do not have enuf money to run on.

I called her and asked if I could come back in so she could reverse that, and put the food items on my Food Stamp card, and talke off my Social Security card. She said NO! I don't do that. (Boy am I ticked off.) I said but you didn't put but $4 on my Fd Stamp card, and used up my SS card money.) She said NO....I'm not gonna do that. I THINK SHE SHOULD BE FIRED!!

I called her and she said she could not reverse the charges to the other Card. I am ticked off! If I see her at the check out stand again, and no one else to go to...I will leave my Food and Cart, and walk away. And, come back when there are more Clerks to go to.

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Sharen Popplewell - 112 d 19 h ago

Oh! - My Phone number is (hidden). And, my Email is (hidden). (Josie Sue is my nickname).

If any one at Corporate office can help me, I would very much appreciate it. I do not understand why ..and when it was her mistake, the Manager, in what she charged on the wrong card, and not the Food Stamp card...why she won't let me come in and correct which Card the Food should have been put on...aka My Food Stamp card! Now my Social Security Card has very little money on it due to her not putting the majority of food on my Food Stamp card!! I am soo Depressed. You would think she would correct the amount that should have been put on my Food Stamp card, and take off my Social Security card. The Social Security card is for my Bills and misc items...NOT MY FOOD! She has got to know that. I told her, and have been going in their for about 8 yrs.

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Stephanie at store #165 - 119 d 15 h ago

Hello, wondering if you ever reply to posts? I have a lot to say of good and bad with my time at Harps Food Company!

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Customer complaint - 123 d 11 h ago

0

I had a simple request from the Lincoln location. I emailed the store manager and she ignored me several times. I will not return.

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AES - 136 d 11 h ago

I'm currently employed at store 117. I have worked for Harps off and on since 2011. I have kept coming back because I loved working for Harps. Started as a cashier, then went to CSM, then back up cash office, and currently CSM / closing manager. The managers have always cared for their employees. Did their best to work with their employees and recognize their hard work and effort. I've worked under 3 different managers. And am under my 4th. I've tried to be patient and adjust with her. Just like I did with the others. There is always adjustments made with each change in management. However, this new one has taken the joy out of the job. Not just for me, but several other loyal employees. She has come in and cut hours of people that have worked 40 a week for years. She "counsels" with employees, but does not listen to their concerns or helpful ideas. Bottom line is, she's the manager, it's her way, or no way. I was told that. I've called 3 times at least, because she leaves the manager till out but doesn't leave the code to get it out. No answer from her. Until, I was beyond frustrated for this happening not only to me but other closing managers repeatedly. And I left a frustrated voicemail and messages. She calls me, yelling. I knew I hit a nerve. But, something needed to be done to protect our assets. I tried. But got counseled for being insubordinate and disrespectful. She thinks I'm upset because we can't have the password. That's not it, at all. I'm upset, because its an unwanted liability placed on closing managers, because "she's too tired, and had a rough week and accidentally forgets to pull it." If she doesn't want us to use it, that's fine. Just please remember to pull it before you leave. That's it!!

Recognize reliable, hard working employees. She recognizes some for coming in on their days off with a gift card. Others get a verbal, "thanks for the help." She schedules people even when they've requested to be off, or put on their applications they're not available certain hours. And then gets upset when they bring it to her attention. And still expects them to be there. Even though it was her mistake.

I don't know what to do. I have never before wanted to or even thought of walking out on a job. Until now. Some helpful advice please?

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Anonymous - 144 d 16 h ago

0

How can Harps Food take over Country Boy we're people's been shopping for 20 years and change everything force people to change their bank account they must have interest in the banks in Norman pink and the other town they take checks from I'm calling News 4 for help in this matter I shouldn't have to force to give up a bank account I've had for 20 years just a shot 3 miles away that just don't make sense I never had a complaint when it was Country Boy

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Travis Reed - 212 d 12 h ago

0

To who ever bought the store in Norman Oklahoma. You are a complete idiot. You have jacked up the prices in a small town just to fill your liberal pockets. People like you dont care about the customer shopping there. The store in norman Oklahoma will go under soon. Cause you have made allot of people really upset. And those are the ones that have shopped there for years when it was Country Boys. I hope you go broke and lose everything.

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NEED NEW MANAGMENT... - 183 d 17 h ago

2

You have that correct, Travis, I can't believe a store with the same employees, can go downhill so fast,,, They need to go in there and put someone in management that is not their BRO.... cause they will tell you, Im not getting fired,,,, just one big family, friends, family of friends,,,, I shopped there everyday and did my weekly shopping probably about 300 a week,,, not now.... They are rude dont care how they give you your deli, better to stand around talk about their dates, what they are doing.... WELLL why not work... SO tired of walking the store 5 times to find something... What is with cutting the milk and eggs.... Wait until winter... and storm coming... If handled correctly possibly be a good store,, but not as it is... SAD it was a busy busy store... not now...

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james thompson - 144 d 16 h ago

0

I agree with you I went in there and been shopping there for 15 years had the same bank account since 2010 the cash one check for me then I went in three weeks later they told me they can't cash the check because it's out of area it's City National Bank during Oklahoma City Shawnee they tell me well so you're telling me you're forcing me to get a bank account in Norman so it must be Norman owned and I'm with you you're going to go under Harps I know a hundred people that's upset with you guys and we're all going to get together and file petition I'm on your side the shutting down

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Anonymous - 144 d 16 h ago

0

i am 64 and disabled I moved from Oklahoma City out to the trumps area I bank at City National Bank my checks are directly deposited in there but I can't shop at harps because my bank is out of the area got One Bank in Shawnee One Bank Oklahoma City and I'm out of the area Harps needs to close down and get somebody else come in there do us people that have bank accounts in Oklahoma City and she can shop I don't believe that's right that's going to be unconstitutional some way what Harps is doing by doing this is telling me I have to Bank in Norman pink or the other City they named I can't Bank where I want to in shop with them to use check that's not right that's in Morley wrong I'm going to get a petition and hopefully people will stop shopping there and close you down

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Anonymous - 145 d 12 h ago

0

this is james thompson again one more thing when I explain to your employer I cashed the check for you guys on the 28th of June 2018 CSN you 18 I was lying about it I'm getting the check from my bank I'm suing you for defamation of character slander belittling me all this was done to me at ur store on hwy 9 i am getting a copy of the check i cashed on the 28th of june 2018 to prove i cashed the same check with a different address as the one i tried. to cash to day and was not allowed to cash explain that to the courts

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james thompaon - 145 d 13 h ago

0

i will never shop at ur store I guess you check it harps on June 30th 2018 I went in your store today July 22nd 2018 and they wouldn't cash how can you catch one one time for a person that don't have the same address on the check their ID and not cash it till next time I think you all don't be put out of business and I will drive to Shawnee to Walmart before I shop with you guys again the manager who ever on duty was disrespectful I'm going to check with an attorney see about suing you I was embarrassed and made ashamed up by your employee and if you want you can contact me at 4:05 765-4290 I am getting for what I went through today it was ridiculous

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Unhappy customer don't want stoned out people - 154 d 15 h ago

1

Really, Harp....you are going to let your employees use medical and smoke weed on the job? Your stores in Norman and Harrah has went to heck , the same employees but rude No Management, just kiss hiss butt and all good. You need to change management in Norman,ok. Get tough on random drug testing, especially in receiving, and office and older employees that have been there forever. If u change a few things and have someone us. The people has someone to to talk to with power now it isn't passed on. If not u would be in business long heck even food stamp people don't shop at much anymore .

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Anonymous - 149 d 13 h ago

I would never have suspected this reviewer of being anti-drug based on their sentence-composing abilities.

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Joe - 149 d 13 h ago

Anonymous, was your comment mean? I think not. Was your comment hilariously appropriate? I think YES! I believe the correct acronym is LMAO!

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Anonymous - 158 d 12 s ago

I think harps is doing a great job in gentry.arkansas there very friendly there .I don't have to drive along way to buy milk or eggs.and their veggies are fresh and fruits are great its a well cleaned place.to shop at I lost alot of weight just by eating their $1 bags of vegables.thanks harps keep up the good work

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Robert - 192 d ago

5

Hello , we are a Canadian company that offers a Healthy Choice Snack bar. We offer 45% margins and have been in business for over 25 years. Please contact us with the steps to become a supplier. (hidden) or (hidden). Thank you! Respectfully, Robert

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Anonymous - 198 d 11 h ago

5

Are you still planning to build in Sherwood at hwy 107-Oakdale?

Everyone hoping we are still in your plans to put in a store there.

Other businesses are going up there but we need a grocery store.

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Anonymous - 199 d 12 h ago

I would like to know, I have asked the harps store in Gentry Ar. If I give them three Purple Heart Combat wounded parking signs would you put them up.

I have not heard one word back from them. So now I am sending you the same request. Please let me know it no cost to your store other them a pole to place the signs on

SFC Robert Staats

Wounded Warrior

Purple Heart Veteran

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