Information, reviews and public commentary for US companies


Harps Food Stores

P.O. BOX 48
Springdale, AR
Roger Collins
(479) 751-7601
Annual Sales Est
SIC Code
General profile image

Nobody - 7 d 18 h ago

The so called manager name Brad at the harps location in hot springs ar off of Thornton ferry rd is the rudest person to deal with. Looks like a tweaker as is and assumed I stole something which he was wrong. Never apologized or even thank me for finding the women's purse. Then when I talked to him on the phone he yet again never once apologized or admit wrong doing. I would never have someone in his stature and the way he carry himself manage any place I own. It's sad that this is what people have took thier standards to. I know nothing will be done is whats even more sad.

General profile image

Anonymous - 13 d 16 h ago


I have always shopped at Bull Shoals Harp, But here lately it has gone down hill..Here is the reason I am dissatisfied : the meat man has a beard like Duck Dynasty .. And doesn't wear a cover over his beard and that is gross.. When you have meat I wash it Real Good, before cooking it. Went to get 2 T-bones, didn't have any..roast none.Had to go to Walmart in Flippin to get meat..told the meat manger what had happen - he showed me the T-bones and Gave me two rib eyes, for my troubles.... Not telling you this to get anyone in trouble, but this store needs to get it together

The location of Harps would great place for a grocery store...

General profile image

A loyal customer. - 15 d ago

I have been a loyal customer of the Calico Rock location since it opened around forty years ago. The staff is always friendly and helpful. I was recently in the store on a Wednesday morning with my grandchild who was out of school for Christmas break. While in the dairy section I overheard an employee named Jill Vanatter talking to a customer about smoking marijuana the night before. I realize that societies view on cannabis has changed in recent years but it is still illegal in Arkansas and very inappropriate for my young granddaughter to be exposed to. Does Harps have a drug policy? If so I think it would be wise to drug test this employee.

General profile image

Anonymous - 143 d 13 h ago


Does anyone from Harps read and respond to these complaints? Hey Roger, do you care that your customers are having awful experiences in your stores?

General profile image

Anonymous - 130 d ago

Appearantly not

General profile image

Anonymous - 45 d 14 h ago

I am wondering the same thing

General profile image

Disappointed - 43 d 10 h ago


Harps seems to have fallen prey to the foolish notion that they can take on the competition by becoming more like the competition. People do NOT desire more Walmart, or Dollar General, like experiences. Huge mistake; unchecked corporate ambition will result in an overall decline of a once promising enterprise. The negative observations of both customers and employees seem like they are being ignored. "Smiles in the Aisles" cannot be maintained in an atmosphere of fear and mistrust. The bottom line will eventually suffer. Treat your employees poorly and they will treat customers poorly. Treat customers poorly and they will shop elsewhere. Proceed along this perilous path at your own risk. Go ahead and Ignore the rumblings of Vesuvious.

General profile image

Stu - 17 d ago


Apparently they do not because I am still waiting for a response about moldy Provolone cheese purchased at their Bryant store. No problem, there is a Kroger down the road.

General profile image

Me - 45 d 14 h ago

Am hoping for heat in chelsea 181. Blew up in rims face and refuses to fix our heater. How cold do we and our customers have to be?

General profile image

Anonymous - 45 d 14 h ago

With wind chill 9 degrees tomorrow morNing. . Still no heat in 181.

General profile image

Very cold customer. - 45 d 14 h ago

What would osha do?

General profile image

David Dempsey 479-981-4253 - 52 d ago

I went into the Harps Grocery in Seligman, MO. last week to buy a few items of groceries and a six-pack of beer. The young clerk asked me for my driver's license even though I was attempting to pay cash for the purchase. I am 63 years old and certainly don't appear underaged for buying beer. I told the clerk my driver's license was in my truck. The truth is I didn't want to have go out and get it. The clerk said something to her superior who told her in front of me that scanning the driver's license was necessary or there would be no sale. I have bought beer at that store before without showing a driver's license. I felt like I was being singled out for some reason so I left the merchandise on the counter and went to another store. Was I being singled out or is it now Harp's policy to require presentation of a driver's license? Either way I don't like it. Harp's does not make any laws regarding the sale of beer and I certainly won't be subject to spur-of-the-moment whims of clerks or managers. I will do business again with Harp's again when this practice (regardless of its reason) is discontinued.

General profile image

Anonymous - 45 d 15 h ago

It is harps policy to scan Id of all customers

Don't feel bad it keeps the cashiers out of trouble

General profile image

Very cold customer. - 45 d 15 h ago


The harps store in chelsea is very cold. Why don't you fix there heat?

General profile image

Deanne Villines - 48 d 17 h ago

I want to say first that I a dedicated harps shopper,and have beverage a problem at any of their stores until about three months ago when I was completely humiliated in front of employees and fellow customers because I was wrongfully accused of shoplifting by the manager,Sharon,at the harps in Marshall Arkansas. I asked for a apology which must have made her mad Because every time i have shopped there since that day she and male employee get on the intercom about a code eleven and follow me every step causing a ridiculous scene amd making comments in front of other customers. And two days ago Sharon falsely accused me of stealing once again. And once again I proved her wrong. .I have reached my limit of being embarrassed and accused of something I didn't do just because I asked for an apology and she made a fool of herself in front of all those people.. She has acted this way towards me for too long. Harassed and sick of it,Deanne Villines

General profile image

Anonymous - 55 d 17 h ago


I went to the Harps store in Lincoln and was planning on having them slice me a Beef roast so i could make my son some beef jerky. I like to shop in my home town and support the stores in my town. But when i asked them to slice the roast i was told that i would have come back when the butcher was in. I find it interesting because it was not the butcher that sliced it for me last time. And it was like 3:30 in the afternoon, i guess you have work the same hours as the butcher in order to get service there. (If this is the case you need to post when the butcher will in.) The closing manager said she would ask the grocery manger, one Athena Reed, when she return she informed me that Athena said i would have come back when the meat dept. people were there.

I have defended our local harps when i herd others talk bad about it, because i have always been treated with respect when i went in there. And i think R.C. is a kind and caring man and really goes out of his way to help his customers. BUT NO MORE!!!!!! AS LONG AS Athena Reed is in a manager position i will tell everyone i know what a sorry experiece i had, will take my business to somewhere that is not Harp's. I'm not asking for her to be fired because everyone has a bad day every once in a while and everyone needs a job, but i think maybe she needs to be reduced in "rank" until she learns that the customer comes first. Above your bad day, above if you like them or not, above if your busy or not. The customer makes your business, i.e. NO CUSTOMER'S = NO BUSINESS. And YOU JUST LOST ONE MORE!!!!

General profile image

Anonymous - 60 d 19 h ago

I went to the Westville store to buy a few groceries. My daughter was practicing softball, so i wasnt in a hurry. I sat in the truck and was texting my son in college. When i was done i went in and got some groceries. I came out got in my vehicle and tried to get ahold of my daughter. Only to have local law enforcement knock on my window and tell me the store employees had called in on me. Had to show liscense, insurance and title. Very embarrassing and uncalled for. I have been employeed at the same job for 27 years and am not a thief or a noer do well. I will not do business with any harps again, until I hear of some changes, Preferably drug testing. The store is nasty , and service is bad. Maybe they should do their job instead of harrass paying customers.

General profile image

James - 70 d 1 h ago


I always thought pork steak was about the same price but apparently not at all stores $6.27 a pack of 2 porksteak at your store where Town & Country has a pack of 3 for $4:12

General profile image

Jim fields - 94 d 4 h ago

Employees in deli of store 127 Walton Blvd bentonville appear to be high on drugs do you drug test employees really

General profile image

Anonymous - 74 d 16 h ago

Doubtful jason in gravette looks like he does an 8 ball a day

General profile image

Darrin Carnahan - 133 d 8 h ago


Thanks for opening a location here in Gravette Arkansas. As a family of four, we average purchase $400.0 to $500.00 per month since you opened. Recently, I submitted a request to your store manager about "sponsoring" a fundraising event for a local man who is dying of brain cancer. It is scheduled for this upcoming weekend .It's a burrito Fundraiser /Yard Sale. Local news media is covering this event and needed to know who was sponsoring? I called everyday and was told to call back the next day " I'm just too busy right now", was his common answer. So I went down on Saturday and asked for the manager. I introduced myself and asked if he'd had a chance to review or request to sponsor about, $50.00 worth of groceries for the event. He was condescending and said" the only thing I can do is give you a $15.00 store credit". Serious? He makes me wait nearly 5 days for that kind of answer? I am very disappointed and will likely not do business with Harps in the future .

General profile image

Anonymous - 74 d 19 h ago

He is One of the worst if not the worst store manager i have ever dealt with. So sorry to hear about your situation. You would however be better off talking to your electric pole. It will have more personality and it does not look like it wants to punch your face in. Please get rid of this guy harps come on! I bet you have people that are working their tails off trying to get a store manager position and you have this guy representing you?

General profile image

Former Gravette Harps shopper - 74 d 19 h ago


I wanted to write a review on thr harps in gravette arkansas. The town was so happy to get a harps after wal-mart decided to shutdown. The store employees seem to be very friendly. The only thing that brings this store down is Jason the store manager. He is rude, he looks like he would rather fight you than talk to you and on more than one occasion I have witnessed him yelling at store employees on the salesfloor. Harps has got to do something with this guy. With the new cvs opening up right down the road literally a half-mile away you cant have a manager like this driving customers away. I will never shop there as long as he is employeed there.

General profile image

Ken Nash - 82 d 4 h ago


I live in Green Forest AR. I am handicapped and go to our Harps store on my powerchair. The employees at that store are very helpful and courteous. I understand

you are breaking ground for a new Harps store. I talked to one of your corporate office employees, Joe Holmes and he told me I was correct. I am looking forward to see the finished project!

General profile image

Charlie Miles - 101 d 43 s ago


My name is Charlie Miles, and I work at the Marion County Library in Yellville, Ar. I personally am a loyal customer of Harp's, and so is the library. I recently ordered a full sheet cake from your Bakery, and was overjoyed when I saw how beautifully decorated it was ! Way to go, Kim Hodges !!! This particular cake was for a monthly birthday celebration held at a local nursing home, and the residents there were so appreciative of such a personalized, beautiful and delicious cake. This party was the first ever for the library to sponsor, and I wanted it to be extra special. Thanks to the enormously talented cake decorator (Kim Hodges), we were not disappointed . I would also like to add that deli manager Christie is always very friendly and accommodating, as is store manager Jeff Sutterfield. Harp's truly is our hometown grocer, and more :)


Charlie Miles

Other Reviews & Comments

Dollar General
jamie they fired a friend of mine for haveing money issues 3 time ... 

Diane I can't believe that ATT can easily take my money but when  ... 

Safeway, Inc.
Sally I'm writing about the Greenwood store, (8704 Greenwood Ave. ... 

Tamera Swartz What is the problem with your ac compressors, I have had to ... 

Nordstrom, Inc.
Anonymous none of your business

Rooms To Go
Anonymous You need to replace the whole staff at the hulen mall store ... 

T-Mobile USA, Inc.
Vanessa Good Morning, I am a VERY UNHAPPY CUSTOMER, I've been a Cus ... 

ADT Security Services, Inc
Anonymous These are dealers. You will be better off dealing with ADT  ... 

J. C. Penney Corporation, Inc.
Need JC Penney JC Penney had an awesome design center for curtains and dra ... 

Lg Electronics USA
Susan I would be interested! Bought a frig, ice machine stopped w ... 

Outback Steakhouse
Nicki Went to work at Outback Ellicott City, Md and I'm leaving s ... 

McDonald's Corporation
so sad in florida I grew up in Illinois and now live in Lakeland Florida. Las ... 

Barb Wrong food isn't always the waitresses fault asshole! After ... 

Fox News Network, LLC
Jim Truxton Miss Mike Huckaby, any chance of getting him back on the ai ... 

Dish Network
Disappointed Oh well I know your pain! On Jan.20,2017 I simply started o ... 

Enterprise Holdings, Inc.
Anonymous funny how you can get an email to cooperate having issues f ... 

Barnes & Noble
George F. I live in Lewistown PA, we have no bookstore in the area bu ... 

Shashank singh Hello My name is - Shashank singh My amazon (hidden))is on  ... 

Honda Motor Company
Joe S The new Ridgeline looks great but you took out a couple of  ... 

Groupon, Inc.
Anonymous in Hudson Valley,NY The deals on Groupon are on the events and products I like  ... 

DHL Express (USA), Inc.
Esther maina Hello,i recently received a shipment for Hong Kong to kenya ... 

Ashley Furniture
Never Again Horrible with a capital H. Customer service is unreal, some ... 

Belleville, IL Autozone I was told my battery was weak and not dead. Therefore i co ... 

Food Network
Ellen I have been a long time fan of many of your shows and talen ... 

Circle K Stores Inc
Ashamed employee Hurt on the job can can't even use my cane was told I'm not ... 

Albertson's LLC
LYOUR I have tried to send surveys for the Albertsons I shop and  ... 

Public Storage
anonymous I am furious about this place. My unit got burglarized yest ... 

Louise Anna I love Publics! I grew up in Louisiana where my father and  ... 

BMW of North America, LLC
Morales Horrible vehicle. Paid 30k for a bucket. Drove in the rain  ... 

Bank of America Corporation
roper You would think with everyone and everything being so linke ... 

P F Changs China Bistro Inc
Saraletti Sucks. They are MEVER consistent.

American Airlines
Beth Duimstra Today I was waiting for a confirmation for my flight back t ... 

Greyhound Lines, Inc.
Clinton McElroy I have traveled greyhound bus an have had the worst experie ... 

Leslie Hi, I'm Leslie. I had my friend help me hack into my spouse ... 

shirley I am extremely upset that corporate has decided to change t ... 

Fandango Inc.
Trina Simply horrid to deal with I bought a gift card the pin doe ... 

Theresa and Dawn and other night customer's Danny's wisconsin Dell's needs corporate to look in to ther ... 

Bella I wanna know who i can call to get my job back working for  ... 

Pep Boys
Anonymous im a former emloyee of pep boys and the way they treat thei ... 

Days Inn Worldwide, Inc.
Barbara Driskell It was awful ripped curtains, no one cleaned the room, garb ... 

Jo-Ann Stores, Inc.
Dlo Your store in Charlotte, NC on South Blvd is the only one a ... 

Panera Bread
Anonymous Regarding cranberry twp, pa Panera store: The weekends are  ... 

Church's Chicken
Esmeralda Call customer service and Report it!! Or Call Corporate !!  ... 

Placeholder advertisement