Information, reviews and public commentary for US companies

 

Hertz Global Holdings, Inc.

Rating
0.333333
Web
www.hertz.com
Address
225 Brae Blvd.
Park Ridge, NJ
07656
Contact
Mark Frissora
Role
Chairman and CEO
Phone
(201) 307-2000
Employees
23,900
Twitter IDs
@Hertz
General profile image

theives - 65 d 25 m ago

theives at islip airport

General profile image

bgc - 172 d 16 h ago

0

Booked a car rental with my BCTGM union card which had a cdp# a code for a discount for union members.

gave my itinerary for the rental specified july 20th thursday pic up at 8 am return on july 23rd sunday 12 pm.

was given a confirmation number H35414508C4. Went to islip airport pic up car gave woman cristine my credit card, i asked why because i already made the rental on phone she needed it and also license which i provided signed a waiver so i was the only driver. Sunday the 23rd of july returned car and was told bill was 700 .I said how can that be i paid the 191.45 with credit card over the phone when i booked it on july 6th, Somehow they have me down for the car rental from 8 am to 12 pm on thursday july 20th. Four hours I even mentioned i needed an ez pass was going to virginia. she put the wrong information on the computer i am disputing this outrageous charges and writing to attorney general of ny

General profile image

Bikechick622 - 2 y ago

1

Rented a vehicle in Chicago Midway for the weekend that was stolen the night of our return to California, I notified the clerk at the counter gave her the keys, and didn't give it another thought since we had added insurance to the rental, however I noticed there were pending charges that increased daily by $100 for 10 agonizing days from Hertz, in addition to receiving daily robo calls form Oklahoma to return the vehicle that I informed them has been stolen?!@(hidden) out through my own research that the vehicle got towed and was sitting in a tow lot for 10 days on the South Side of Chicago...in the end I was only charged for the rental however, there has to be a protocol at the counter for stolen/towed vehicles. Going forward @Avis their rates are better as well

General profile image

Robert B. - 2 y 104 d ago

0

Rented a car through Priceline from Long Beach CA Airport. Got charged for insurance twice. Once by Priceline and once by Hertz, even though I had a 30 minute conversation with LB Airport front desk about existing Priceline coverage. Was told I could get $$$ back if I got billed twice. Now Customer Service, as well as the Manager of the LB Airport location, refuse to provide a refund. They say "We wouldn't ever advise a customer they could get a refund on a Priceline rental." But in fact, Hertz had cancelled the Priceline rental, without consulting me, and used their own reservation in it's place. So I ended up paying BOTH, and it was the Hertz coverage that was unnecessary. Not to mention when I returned the car, the rate they charged me somehow jumped $21/wk, they didn't credit my Promotional Code (PRC) provided at time of rental, and I got hit with additional taxes due to inflated and incorrect charges. I'm calling the Executive Offices on Monday in New Jersey, and they can deal with this, and they'll be getting an earful about the rudeness of both Customer Service, who told me "it's your fault this happened" and the branch manager, who told me, "I don't believe we said that, so I'm not willing to credit you the money" even though the return location manager could verify every single issue I raised was in fact legitimate.

Personalized image

sixminutestyle - 5 y 153 d ago

@Hertz Dear Hertz, rented at LAX last wk. Returned w/full tank. Got bill/charged to fill tank (?) Call daily - 30 min wait times. Help pls!

Personalized image

digiadam - 5 y 153 d ago

@AvisWeTryHarder about to walk out to @Hertz and never return to Avis again. super slow service. Still waiting for car

Personalized image

LivinginSLC - 5 y 153 d ago

Hey, @Hertz. Loving the email notification with the stall number of my rental car. Like having my own gold board on my phone!

Personalized image

kdog311 - 5 y 153 d ago

Totally unimpressed @AvisWeTryHarder for charging for mileage despite what my contract said . . . back to @Hertz for me!

Personalized image

xagoeson - 5 y 153 d ago

RT @mwalker117: HUGE thank you to Jesse, Patrick & Dee at @hertz Doubletree, Thornton, CO for the superior customer service on our last minute rental!

Personalized image

jessicamford - 5 y 153 d ago

Tigard @hertz wanted to charge a one way rental and $9.29/gallon after the car wouldn't start with a corroded battery. #noway

Personalized image

jessicamford - 5 y 153 d ago

phillip @hertz pdx was fantastic after a 5 hr ordeal w the rental breaking down. if only the guy in tigard wasnt so dense.

Personalized image

mwalker117 - 5 y 153 d ago

HUGE thank you to Jesse, Patrick & Dee at @hertz Doubletree, Thornton, CO for the superior customer service on our last minute rental!

Personalized image

iPeggy - 5 y 153 d ago

Good on you @Hertz for driving my family of 5 to the BOS airport in our rental car so we didn't have to schlep our bags! #thankyou

Other Reviews & Comments

Circle K Stores Inc
Big gulp Circle k just opened in Somerset ky went there once won't g ... 

Netflix
Donna M Lee Netflix, we have used your service for a long time but if s ... 

TGI Friday's
Mad friday The service was awful i had to wait 20 minutes to be waited ... 

Gold's Gym International, Inc.
Lacie Worst company EVER!! Do not join. Did a no commitment membe ... 

McDonald's Corporation
Kcgrandma All emplyees involved should be fired along with manager th ... 

Jack in the Box Inc.
P.OBrien I can't believe you stopped serving the best Hamburg ever!  ... 

Lowe's
GS I bought a flooring on July the first material they let on  ... 

The Home Depot, Inc.
Ken I was on the home depot web site, it was all a pain in the  ... 

Food Network
Nancy Glad you enjoyed the show, I'll give you a heads up for the ... 

Dollar General
Anonymous How can someone else use your information and customer serv ... 

AT&T
Melvyn Lawrence Hi I am a customer that live in Upper Darby Pennsylvania. Y ... 

Fandango Inc.
EXHAUSTED Start leaving complaints on their twitter account about how ... 

Domino's Pizza, Inc.
No longer a customer I ordered a pasta with a hair on it, called and was cursed  ... 

Taco Bell Corp.
Carmen Ochoa This is the worst customer service I've ever experienced at ... 

Petco
musicgurl41 musicgurl41

Google Inc.
Eusebio JR Perez Colon Eusebio JR Perez Colon ( President,CEO,Owner And Founder Of ... 

Barnes & Noble
qqqqqqqqqqqqqq Just wanted to now if it company policy for their employees ... 

Outback Steakhouse
Consented consumer Me and my wife were at your Ross township location today to ... 

Papa Johns
Linda Iiordered 4 pizza's cheese bread and garlic knots from papa ... 

Hulu LLC
Marilou Durham I cancelled hulu the middle of november and Im still being  ... 

Best Western
Ib Mo Hi,

Drivetime Automotive Group
Robert Sparks I bought a 2011 sonatas from the dealer in New Braunfels, T ... 

LA Fitness
Skylark6838@yahoo.com My name is Ronald Polin, I am a member of your Silver Sneek ... 

Ford Motor Company
Deceived and Disheartened I have never had a worse customer experience than today whi ... 

Church's Chicken
DIANE HAYES i went too your church!s on 55 prospect on wednesday of thi ... 

American Airlines
Ryner Lute Did they ever get back to you on this? I am looking for the ... 

Dish Network
Jackie Dear Joseph Clayton

Fox News Network, LLC
Sage to CA CA

Southwest Airlines Co.
Judith Dear Southwest Airlines: We fly Southwest as often as our d ... 

America's Car-Mart Inc
Spencer Razo CAR-MART in SAINT JOSEPH MISSOURI OWES ME 2 CARS AND DAMAGE ... 

Wal-Mart Stores, Inc.
very unhappy this will do no good I pretty sure they won't see this but  ... 

Dick's Sporting Goods
Nicole I have been waiting for over a month on my Gun safe that I  ... 

Paypal
dispute resolution When there is resolution dispute with merchant, the custome ... 

Safeway, Inc.
Mike Hogan I want make complant about a manger at the Salida co her na ... 

Rent a Center
K.Lewis The rent a center in Bayshore ny is terrible the communicat ... 

J. C. Penney Corporation, Inc.
good bye jc penney I have been a customer of jc penny as long as I can remembe ... 

Panera Bread
Gary Had dinner @ 6p.m. on Saturday 1/20/2018 ...Tables are alwa ... 

Cox Communications, Inc.
Julia Diggs I know this may fall on deaf ear but I don't know how else  ... 

Costco
Melody I've been frequenting Costco in Los Angeles for over 25 yea ... 

United Parcel Service, Inc.
Tim I've had nothing but trouble with 2 shipments and when you  ... 

Sprint Nextel Corporation
Dr. Lori E. Amy I have been seriously traumatized by my experience with Spr ... 

7-Eleven, Inc.
UPSET LOST CUSTOMER I go to a 7-11 in Inglewood CA store #18890 the Manager Moh ... 

AppleBee's
Rita I am sitting in Applebee's restaurant right now me and my n ... 

Hyundai USA
VERY UNHAPPY i AM SO IN AGREEMENT WITH YOU!!!!!!

Frys Food Stores
Marissa K. I went to store in Prescott Valley and when I got home my h ... 

Discount Tire
Derecia Hannah Serviced at Discount Tire 2356 Gallatin Rd, Madison , TN Re ... 

GameStop Corp.
RONALD EVANS I mad an online purchase on january2 paid 8 dollars for 2to ... 

CarMax Inc.
JacjsonFe@metro.net; newpurse62@gmail.com So I purchased an Infiniti QX70 from Carmax in Torrance, Ca ... 

Rooms To Go
Timmy Purchased a 700.00 dollar TV console on 01/11/2018 at the s ... 

United Healthcare Insurance Company
Jill Melchior Pursuant to the above mentioned Medicare RX policies, I fee ... 

Placeholder advertisement