Information, reviews and public commentary for US companies

 

Hibbett Sporting Goods Inc

Rating
0.6
Web
www.hibbett.com
Address
451 Industrial Ln
Birmingham, AL
35211-4464
County
Jefferson
Contact
Michael J Newsome
Role
CEO
Phone
(205) 942-4292
Fax
(205) 912-7290
Annual Sales Est
$377,534,000
Employees
4,100
SIC Code
5941
General profile image

Allen - 3 d 17 h ago

1

VERY BAD EXPERIENCE AT HIBBETT SPORTS LILBURN GWINNETT COUNTY I visited HIBBETT SPORTS on a Friday With a coupon they sent to me No where on the coupon it says you must Wait two weeks before using on items Just came out As I stated visited the on Friday, I was told by The store manager I would have to come back On Tuesday to use the coupon for the item I was looking to purchase I am (Visibly Disabled) could not believe The store manager was not a pleasant person Could not believe he would a customer around for few days. Let alone a disabled one I have two grandsons, I have purchased four pair of shoes in the last two months from this store all range over $100 dollars I will follow up with the corporate office on Monday

General profile image

Lawrence - 175 d ago

0

I'm normally not the one to leave bad reviews but my experience today at the Hibbett Sports in Jennings Missouri was the most unprofessional and disappointing customer service I've ever received. I went to the store to return two pair of shorts I ordered online that did not fit. I walked in the store only to see an associate sitting down near the shoe section on a bench looking at her phone. After not being greeted I approached the counter only to see Candice (Asst Manager) who also didn't greet me. She grabbed my receipt then meticulously inspected both pair of shorts as if she was looking for signs of wear. I asked her "how are you doing" to try and break the ice because her demeanor and pessimism brought really bad energy. She replied back with have these been worn? I immediately explained that I ordered the shorts online and when I tried them on they didn't fit and my size wasn't available online anymore. She continued to inspect the shorts so I became offended and asked is there a problem. She said " well I see a crease in these shorts". Keep In mind that both pairs of denim shorts have all original tags and stickers on them with no signs of wear. I also explained to Candice that I have been a very loyal customer for years and I would never wear merchandise and bring it back for return. She then threw the receipt on the counter and said "well I'm not returning these since you wanna get Smart, you can go to another store or come back for Jeff to return them". I said " are you serious" I could not believe an assistant manager would treat a customer like this. I called the corporate office after leaving the store and the representative I spoke with called the store to find out when Jeff the store Manager would be there so that I could return the shorts. After the representative got done speaking with the Assistant Manager Candice, she informed me that Candice said the reason she didn't return the shorts is because she didn't feel safe. So in other words Candice flat out lied to the representative making me appear as the aggressor in order to protect her nasty attitude and unprofessionalism. At no point was I irrate or confrontational. I can not believe what I walked into today, all because I wanted to return some shorts I ordered online. I understand people have personal issues and bad days but I did not deserve this experience today.

General profile image

Mrs D. - 56 d 16 h ago

0

Hey Lawrence, that Jennings location sucks and the issues there (from my experience) are because of the bad managers.

General profile image

Anonymous - 143 d 17 h ago

0

I was just in the Columbus,MS in Leigh mall. I was assisted on by a nice young man but his manager was just as nasty and mean as a pit ball. I will NEVER spend any more money at that location....... EVER

General profile image

David - 266 d ago

0

Came to your Morristown Tn location. No one in your store never came and ask if we needed any help. They stood the cash register playing and cutting up with each other. Lost my business

General profile image

Jimmy R Shelton - 1 y ago

4

We were at Hibbits sports store in Carbondale Illinois at University Mall .. There was a Cubs jacket with a 30% sale on the rack An the clerk wouldn't sell it to usas it showed I work in s retail store An we honor or mistakes ( but this one was clearly marked An I took a picture of it if u want to see phone number is (hidden)

General profile image

Never again - 1 y 67 d ago

0

I was looking for a pair of basketball shoes for my granddaughter she had seen the pair online at the Hibbetts sports store in Trinidad. I entered the store and there were two employees just standing there and I told them what I needed They were not welcoming or helpful I was just told that what Hibbets had online might be different than what they had. no alternative no other information. Clearly not interested in

helping me or making a sale. After I talked to my granddaughter on the cell phone I went back in the store to see if they had another alternative she had told me about. they did not even go with me to the shoes section to look. they just both stood there pretending to be busy. When I left one of them did halfway mutter "have a good day". I always wondered why that store seemed so empty and now I know. I would never go back there nor would I recommend anyone else to shop there.

bad management and no customer service.

General profile image

Anonymous - 4 y 82 d ago

0

I just visited the Hibits in Clermont Fl. The sales man asked if he could help and my 11 year old son told him what he was looking for. The reply will shock you. Dan told my son that and I quote " I do t want to call you a lier but I have not had those in over a year" Then when my son asked about a particular sock Dan the manager said that he did not have them and that they were the stupidest thing he has ever seen. We'll Hibits my 11 year old son is your primary market and wears only Nike and Under Armour however we will be shopping at Dicks in the future.

General profile image

Jencraft - 2 y ago

0

Jencraft I didn't mean to be anonymous

General profile image

Angel M. - 4 y 232 d ago

1

I visited the Hibbett Store in New Albany, MS 38652 on April 30, 2014 around 1:35 in the afternoon. When I entered the store 3 employees were standing together talking. No one looked up or spoke. This was my first visit to this location and I did not know where the baseball pants were located and I expected one of them to notice that I was searching but no. No one offered help or assistance. I found the item I was looking for walked to the counter. One of them finally broke from their conversation to check my out. They did not say hello or is this going to be all just asked about the reward card. No thank you or come back. I will not be returning to this location.

Other Reviews & Comments

Bank of America Corporation
Anonymous Worst bank ever ... Abington ma branch manager and staff is ... 

AT&T
KESHA MARSHALL AT&T HAS THE WORST WIRELESS SERVICE, AND PROVIDES HORRI ... 

Fox News Network, LLC
To, anonymous OMG, it's the uninformed cretin with the same BS rhetoric ! ... 

Burger King Worldwide Inc
anybody with me How do you apply for a job now a days. I get on indeed ever ... 

Greyhound Lines, Inc.
Melissa A demand letter from your attorney, followed by service of  ... 

Dish Network
Anonymous From December 14, 2018 through today, December18,2018, I ha ... 

Amazon
Mary I have over 20 packages in my possession THAT ARE NOT MINE. ... 

Dillard's Inc
Anonymous I shop at the Boise Towne Square store and would like to co ... 

American Home Shield
ann m I have waiting for a phone response on the automated line f ... 

Paypal
Anonymous They steal your money z

Ashley Furniture
Alvaro Tinoco Buying furniture there at the store is easy , nice sales pe ... 

Target
Anonymous Your Target store issued a refund of $413.24 to my account  ... 

General Motors
rpb1814 You have a lot of nerve GM--advertising with TV commercials ... 

Domino's Pizza, Inc.
Nikhil k Dear Sales Support,

7-Eleven, Inc.
J COREN I HAVE BEEN GOING TO THE SEVEN ELEVEN LOCATED AT 308 LYNNHA ... 

MetroPCS Communications, Inc.
Andre Lewis I currently live in Melbourne Florida, on the Nov 17, 2018  ... 

American Express Company
Day Diaz I'm currently going through the same exact issue , I curren ... 

Macy's
Zd Horrible at Riverchase Galleria . First time going and poss ... 

Costco
Mary L Trudeau I live in the Daytona Beach Florida area and the nearest Co ... 

Ace Hardware
In dismay? Why am I paying a delivery charge from local Ace store for  ... 

The Home Depot, Inc.
Jerry We worked with Tina McKanzie at your store in Naples Florid ... 

Best Buy
Matt Went there to buy a stereo for my wife's car , walk back to ... 

Ross Stores
Curious Can you be a manager if you didnt graduate from highschool  ... 

Murphy Oil Usa Inc
Anonymous They got a rude and drug head working at Brunswick murphy's ... 

Dick's Sporting Goods
Ali Baba 9-11

Rooms To Go
Ali Baba 77

ESPN, Inc.
Ali Baba 21

The Directv Group, Inc.
Ali Baba 66

The Wendy's Company
Ali Baba 322

ADT Security Services, Inc
Ali Baba 13..........

Hulu LLC
Christina Did you guys ever get your money back? They just charged my ... 

T-Mobile USA, Inc.
sunil patel hi my name is sunil i transfer my att number (hidden) in t  ... 

Outback Steakhouse
mrbrze1@verizon.net I would like to draw your attention to an incident that all ... 

LA-Z-Boy
Anonymous Quality of lazyboy has gone down hill, sorry to say

Autozone
Betty There are bad people at the N Market St Wilmington DE locat ... 

Shell Oil Company
Del Your policy to have your 24/7 hr convenient stations of hav ... 

Geico Corporation
Molly Mills I have been a customer with Geico for 15 years and over 15  ... 

Nissan North America, Inc.
You know me Do NOT buy trust or expect respectful service from the mana ... 

Great Clips, Inc.
Anonymous Jenny fink is rude, treats her employees like they are horr ... 

Cricket Communications, Inc.
Mo I really don't know how you guys are still in business they ... 

Google Inc.
Anonymous The Philadelphia Eagles HAVE won a SUPER BOWL!! It was last ... 

Sonic Corp.
Anonymous This is regarding the Saginaw, TX location.

J. C. Penney Corporation, Inc.
Anonymous If that ruined your christmas then you have more issues tha ... 

Ford Motor Company
Unsatisfied buyer I would not buy another ford from Tracy Langston ford .if I ... 

Priceline
Christopher H. Horrible service. First and only time I will ever book thro ... 

Church's Chicken
Churcheschickenneedsjesus I totally agree,this place is messy,they never get my order ... 

Toyota Motor Sales, U.S.A., Inc.
mihyun perdue I was in toyota Duluth GA for a regular maintenance service ... 

Gerber Products Company
davidjefferyloanfirm33@gmail.com Attention! Attention!!

Standard Furniture Mfg Co
davidjefferyloanfirm33@gmail.com Attention! Attention!! Attention!!!. We are now providing f ... 

Groupon, Inc.
davidjefferyloanfirm33@gmail.com Easy Loan. We are now providing funding for business invest ...