Information, reviews and public commentary for US companies

 

Hibbett Sports

Rating
0.867257
Address
451 Industrial Ln
Birmingham, AL
35211-4464
County
Jefferson
Contact
Michael Newsome
Role
Chairman of the Board
Phone
(205) 942-4292
Annual Sales Est
$320,964,000
Employees
3,400
SIC Code
5941
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Concerned - 25 d 16 h ago

Good morning to all this concerns,

I'm a bit disturbed by one of my family members that are employed by your store in Louisville.

It has been brought to the supervisors attention about him not getting a physical check stub, that he may keep up with what we all like to keep in our files, what we made and our hours worked.

She has an excuse, but no legitimacy to the answer given to the question.

This is the second pay period without a stub to show how much made and hours really worked.

Please help me in this delimma.

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Datrius - 2 d 8 h ago

5

I worked for hibbetts and paycheck stubs have to be downloaded from online.

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Sara - 3 d 5 h ago

0

The website ordering has some real issues!! I placed an order and a few days later I placed a second order only to find the first order had been cancelled. I call customer service and they tell me they don't know why the order was cancelled. Had I known this ahead of time this was how things were going to go I wouldn't have placed that second order, but hindsite ya know. A few days later I speak to another customer service rep about the first order and they say it was cancelled because there was a discrepancy from the warehouse to the website in the quantity. Ok, it happens. My second order says it will arrive sept 8-13. I receive a email that my order partially shipped. I contact and am assured the rest of order will be sent. I receive half the order. On the 12th I still haven't heard about rest of my order. I email. They say it is still currently processing and will receive a email when it ships. Ok, great. Today is the 17, 4 days past when I am to receive rest of my order. I contact again, and am told it is processing. I contact again to tell them it's been so long since I placed order (sept 2nd) That my bank has since cancelled my debit card due to possible fraud, as the bank did with most customers, and I received a new debit card so they would probably need the new card information to finish my order. They say no as long as it's same bank they will be able to process my order, but oh by the way rest of your order was cancelled because the store that was attempting to place your order is out of stock!! I won't be ordering again!!

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Jamie Fish - 4 d 18 h ago

1

I am currently at the Hibbetts you in a Morristown Tennessee the store was to open at 10 o'clock on Saturday and it is now 14 after and no employees in sight .my daughter has a soccer match so we were here before it opened to be sure to get where we need it to on time this is very disappointing no excuse poor management

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Allen - 26 d 15 h ago

1

Zack needs to get his stuff together and yteat his employees with respect intead of degrading them! Show up more Xack Manager instead of taling so much time off! You have to earn respect!!! K Hill store elkhart In!

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Allen - 26 d 15 h ago

I work at Hibbetts Sports at store 1355 in Elkhart IN my boss is Zack Holgrem. His boss is Allen . i have only been employed fo a little over 2 ms.as a CIT in training. All that I have received the last few weeks is vetbal abuse as well as mental. I feel that he is too young to carry this position! I an 58 & don't need to put up with his constant daily verbal abuse! He says I am stupid and that nobody lukes me or wabts to work with me! How funny because since I have been there 2 have quit 2 fired & myself!!! Kristin Hill Store 1355

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Allen - 26 d 15 h ago

1

Poor

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KSanders - 28 d 12 h ago

0

I placed an online order with Hibbett Sports for two youth football helmets that included chin straps. I received an email later that the order had shipped but with only one item. The email did not include which helmet had shipped. I tried several times to conact Hibbett sports to find out why only one helmet had shipped and which helmet was shipped. I went through all of the option for my type of order and either received a voicemail or I was disconnected. When I was finally able to get through several days later on Monday, the customer support rep was not sure why one of the helmets did not ship. Ultimately, I received an email that their stores were out of stock on one of the items. Wow! It took from Thursday until Monday that they never had the item in the first place. Subsequently the shipped helmet arrived at the intended destination without a chin strap!! Really!!!!! I called customer service again and they told me that the helmet did not come with a chin strap...WRONG!!!! Eventually the rep corrected himself and proceeded to state that he would not be able to do anything about it until the mext day. The following day, I received an email from customer support that we would need to return the helmet because they could not ship out the missing chin strap!!!!!! What kind of company makes the customer do all the work as though we don't have anything better to do!! I am so disgusted with hibbetts and their customer support who don't seem to take ownership of errors created by their staff snd then make the customer do all the work!!! Never again!!!

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Serenity Daniels - 34 d 12 h ago

0

We went to the commerce location in Brownwood TX to get my son cleats for football. We waited several minutes to be helped but the store had no one in it. The boy came to help and took several minutes to come out with the shoes my wanted. They did not have his size in that shoe. He then rolled his eyes at us talking about another choice then told us if you need another shoe or anything else let him know as he walked away to the counter and no one else bothered to come help. So we walked out obviously the company does not need our service and i promise i will never ever spend another dime at that location. We will go to Abilene at Academy or some other place from now on.

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Neala Thigpen - 36 d 10 h ago

0

Standing in the Cabot AR store with manager Colby that is extremely rude and will not give out the corporate number. Also associates do not know of any sales and very non educated. Do not greet when coming in the store. PLZ CALL ME BACK AT (hidden)

Neala thigpen

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Ariel - 36 d 16 h ago

1

I am at a Hibbet sports location in Orlando Florida off of OBT in a shopping plaza trying to exchange a shoe for the right size and the store manager isn't present but waa contacted because the associate couldn't complete the exchange. I was told I can't exchange the shoe come back tomorrow and I can't. I think a manger should be present on all shifts to handle this type of issue or any that may arise. Ciera who was assisting tried everything but waa told it was an error on there in that something wasn't entered on the system to support exchanges. I've never dealt with this issue before.

Flagged for review. 
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Kathy - 39 d 14 h ago

1

I order a gift card thru PayPal for Hibbett on 08/08/2017 for $55.00. When I went thru your web-site, I received a message that the gift card had already been used. My Transaction from paypal have already been completed & funds have been paid for.

I have contacted your company more than 5 times to get this problem solved, I am tired of all the excuses your company keeps giving me. I just wanted my gift card fixed or a new gift card, I was trying to order a pair of shoes for my niece birthday, which now is going to be late.

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Anonymous - 42 d 17 h ago

0

I would like to report the store in Cleveland, Texas as being dirty and report a spider problem. I was looking at shoes and saw spider webs all over and a spider crawled in a shoe as I was looking. The women employees there do not care to help the customers and they are just sitting around all the time. They need to be cleaning if they are not busy. The only employees that were helpful was a guy named Ron and Drew, the ASM. I think this is a health hazard to have spiders running rampant and no one seems to care.

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Unappreciative employee - 45 d 4 h ago

1

I work for a hibbett in Georgia and I'd like to know why it's fair for me to have extra responsibility of shipping items since we are now also a distribution plant and not get anything for it? The new website is raking in the money and it's all staying in Corporates pocket. We bust it all the time for this company and as managers that's hold keys, ship items, get yelled at by crazy customers all day because we dont have what they want, and run the store everyday we dont even get paid 10 dollars an hours(I make 9). That's starting pay for low level employees at countless retail outlets. Why is it ok to ask so much out of your employees and give them nothing for their work. This company is insane and greedy!

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Anonymous - 50 d 6 h ago

0

An Employee by name of Lorena Sigala in your San Antonio Store is stealing merchandise.

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Anonymous - 50 d 14 h ago

I would not have an employee like Max Lopez or Claudia Franklin working in my Hibbett Sports store, because when I went in there to shop they were both sitting down and laughing and talking, did not greet me coming in the store. They were cursing out loud, I just cannot believe that you would keep them employed in Aransas Pass, Texas and this is not the first time that this has happened too me. I will not go back to any of the Hibbett Sports stores, my friends, family and myself will go to Academy for now on. You are going to lose money at that store for sure if you don't get rid of the troubled employees that I have mentioned. I would have to say that the only time that I was treated like I should have been was when the Manager was there, I think her name was Michelle. I haven't seen her and what a "HUGE" mistake if you transferred and/or got rid of her, that you made. WOW, you get rid of the only great person, but keep the "SO-CALLED" good ones. HAHA IN YOUR FACE. I truly feel sorry for your stores. Well good luck on this matter....

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Suzie Ochoa - 57 d 7 h ago

0

Filing theft charges against store manager in Waco Texas

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Hibbettsports - 59 d 12 h ago

3

I need to know how to report someone? The Hibbett sports in my area there are 2 girls who just stand around and don't do shit (excuse my laguage) but talk to each other. I come into this store all the time. They NEVER greet me NEVER asked me if I needed help NOTHING!!! I know their names and I want them fired asap!!!!

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Coach - 63 d 10 h ago

0

I have been trying to order chin straps for our football youth football league for three days. Called Monday to talk to them about the team discount and went up yesterday and picked the chin strap out we were wanting but they had to wait on the manager to call about price and discount. I just called them because they never called me back and the manger said she was doing inventory and couldn't call until friday. We was getting 40 chin straps about $700 you would think a sports store would be more than happy to take a order like that. I will never buy anything for my league again from you

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Virgil Baker - 110 d 7 h ago

4

I would like for someone to contact me in regards to the fact that I pay for a pair of shoes and 2 hours later return them due to them hurting my sons feet and you don't carry youth football cleats in June and I have to wait four days to return them. This is unacceptable and would like to talk with someone. (hidden)

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Boo bye - 63 d 11 h ago

0

Hi can you please let us a know if you ever received an phone call from someone, because I can't seem to get a phone call or any kind of respose

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Boo bye - 63 d 11 h ago

0

The worst experience of my life on garners ferry rd. The manager Jamaal is so rude and disrespectful he lost $400.00 in less than thirty minutes between two customers me and another lady he is making hibbett sports loose plenty of money due to his rude obnoxious attitude

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Unsatisfied Paintsville KY - 68 d 13 h ago

1

Went to your location in Paintsville KY, at 3:15 pm on 7/14/17. Wandered around the store for around 5 minutes looking for a pair of running shorts that I couldnt find, because the layout of the store was different than the last time I was there. The employees stayed behind the counter. I was not greeted and no one asked if they could assist me. I left without making a purchase.

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Anna Mendoza - 71 d 13 h ago

0

I went to a Hibbett sports in Midland Texas, I'm from San Antonio so looking around with my family and also actually seeing that they carried product i had not seen in any of the San Antonio location, i was pretty excited, then we also all know that we like being able to return home from out of town journeys being able to show off what other cities have to offer. Well after we were in the store for at least 15 minutes, and my husband had already made three failed attempts to get any help, he went to ask, yet again, if we could get any help. The young girl then tells him that only what was on the wall was all they had and walked away, leaving him standing there. He lets me know, so at that time, i approach the sales clerk, asking if she really meant that all that could be sold was only what was on the wall. She proceeds to tell me there is more sizes in back but would be pointless because the computers were down and nothing could be sold. I asked her why that was not expressed to the customers as they walked in the store to avoid any delays or confusion? She continues to help another customer, yet nothing could be sold. i then said i needed corporate number and she walks to the back of the store and instead calls security. She not once spoke or looked at me face to face, would laugh as questions were asked and was extremely unprofessional. If and when i am back in Midland, i will be sure to visit a location is Odessa then to that location. It was very poor service and awful experience.

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Casey21917 - 71 d 14 h ago

0

My son was let go from his position at Hibbett as they stated he lied on his application that he was 18. He turned 18 a week after he was hired. NO ONE checked his ID or asked his birthday prior to his start date. HE DID not lie on his application and now they will not give him a copy of his application to prove to them that he did not lie. I believe that something fishy is going on here and my son is being punished for someone elses mistake. Greg Cheryl was not very helpful in HR and told my son he could not have a copy of his application. Very unhappy that they would take their mistake out on an innocent person who just wanted to work.

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