Information, reviews and public commentary for US companies

 

Hibbett Sports

Rating
1.178571
Address
451 Industrial Ln
Birmingham, AL
35211-4464
County
Jefferson
Contact
Michael Newsome
Role
Chairman of the Board
Phone
(205) 942-4292
Annual Sales Est
$320,964,000
Employees
3,400
SIC Code
5941
General profile image

Mad Mom - 3 d ago

1

Don't work for Hibbets if you ever want to get another job. Hibbets makes you sign a non compete contract. My son is trying to better himself after over 1 year at Hibbets. He had the opportunity to work for a large sporting goods company, but because of the contract he can't be hired by them. Make sure you know what your signing.

General profile image

Jessica smith - 3 d 18 h ago

5

The new store in biloxi Ms has the most awesome employees ever i visited the store and was help by the young lady that was an assistant manager she explained that she had only been working there for like two weeks since they had open i really couldnt tell i will be returning tp this storeand hope fully she is there because she was very patient. And very helpful.

General profile image

Amy Harris - 6 d 19 h ago

0

My family and I have been going to Hibbits about every three months because our boys feet grow so quickly..we love the prices and selections..however the last 3 times we have gone to the store in Paris Kentucky we have recieved very poor service..ot has been so bad we have actually considered never shopping there again. The employees play around and stay at the front of the store and talk to their friends that come to visit them..we have to go to then to get help..also the girl that finally did help us didn't help us measure the kids feet or anything..we felt that we were not welcome there..we have shopped there for years and have paid a lot of money for shoes and now we are extremely dissapointed.

General profile image

Anonymous - 8 d ago

0

I am so disgusted with the Preston Highway store in Louisville, KY. The store manager, Evan, earns a second income from your customers by "reserving" shoes for them that aren't even available for purchase. He does this for a fee. So if you don't give him extra $$ to hold the shoes before they are available, then you may not get a pair. This happened to my son. He wasn't a star athlete from the local University nor did he have the extra $100 to pay the store manager. So he missed out. The store manager even brags about how much $$$ he has earned from this "separate business". Is this even legal?? Is this something Hibbett Sports condones? Can't imagine!! We will take our business elsewhere.

General profile image

Tamelia Dowell - 9 d 13 h ago

0

T.Dowell. I went into Hibbett Sports on Victory Drive in Columbus GA today. The two employees working at this time did not bother to assist us. The conversation with someone was intriguing and so great is what I figured. On our way out of the door they ask me did we find anything we liked.Well we did but since no one came over then I am fine. Never again. Please get people that are willing to assist your customers and spend money that we have worked for. No more spending at Hibbett's.

General profile image

Anonymous - 10 d 9 h ago

1

John C

I cannot believe the trouble that I'm having with hibbett sports. I placed an order on 12/25/16 for 6 items and only received 1 items. I called an the CSR placed a reorder on the items that didn't receive. After time I called again because the wind never got received. Another CSR placed a 2nd reorder an again I never got them. I called again an another CSR tried to place a 3rd reorder but policy wouldtnt let her. She told that a reimbursement of $115 would be credit to my account within 7 to 10 business days. We are going on 15 business day and no credit. I called about the credit an the CSR repeatly about 4 times asked me if I'm sure that I didn't receive the order. I asked him if he was accusing of lying or stealing and he said no. But again asked me! He asked what I was missing and I had told all the CSR what was missing. Anyway all I want is my credit back! I will not shop hibbett sports again or encourage people to shop there. I have spent some thousands and I cannot get a $115 dollar credit. Even worse being called a liar and thief is pretty low from a company rep. Word of mouth is the best and worse advertisement.

General profile image

Anonymous - 10 d 9 h ago

1

John C

General profile image

molden - 13 d 10 h ago

I recently went into the kerrville tx location where the employees had been promoting a "free shoe giveaway". the whole mall knew about it and and most of them signed up. I asked the employee about the free shoe giveaway and he told me all i needed was id and to fill out a ticket. So i wrote down my info. The next day i got a call saying that i "won" the shoes and tools me to come to the store to pick them up. Driving across town i got to the store and asked for the associate who called me and she greeted me by saying congrats going to the back to get them. She came out i told her I've never won anything like this and we chatted bringing up how much they "would have cost" she told us the price and i was excited. But as we where about to take them she stopped is and said "you have to buy them though".. i thought she was joking until she said you won the chance to buy these" and then went on with her sales pitch of how i can buy them and sell them online... CLASSIC BAIT AND SWITCH SCAM.... i understand preorder stuff, but when an associate tells customers it is a "free shoe givaway" or that they "won a pair of shoes" that is just wrong...

General profile image

Maddie - 17 d ago

0

My son applied for a sales associate position at store #714 located at 1074 Cypress Pkwy in Kissimmee, Fl 34759. Before he applied, he looked up the age minimum age limit on their webiste which states minimum age 16 with no experience required as long as you have a H.S diploma or attending school so he applied. He went into the store a week later to speak with the manager regarding the staus of the application and was told by the manager Marta that Hibbett Sports does not hire anyone under the age of 18yrs and then laughed at my son as he was walking out the store which is very unprofessional. My son and I do feel that my he was discriminated against and will be taking legal action against Hibbett sports.

General profile image

joseph keller - 18 d 6 h ago

0

I went to the hibbett in crossroads mall in beckley West Virginia I got the retro 13s and the dyke at the register charged me 211.40 I got home and looked at the receipt and it said 201.40 I go back and the manger said that she would get the girl to come out and she came out and said that it wasn't true and that she was an accountant and knew how to count money because the registers and paper work were even. for starters why are you an accountant and working at hibbetts hahahah and second obviously they are going to be even if you just put the money in your pocket. all she said they could do is call lost prevention and they could check it out. I'm not sure why we couldn't just watch the tapes right then. but I'm not sure how they're going to get a hold of me but thats the dumbest thing thats ever happened. she is a joke and a pathetic sorry ass bitch I hope they catch her dyke ass. if she doesn't get fried and I don't get my money back hibbetts is just as big of joke as she is.

General profile image

Worst ever - 21 d 31 m ago

0

I Worked at Hibbetts Distribution Center In Alabaster, Al.. HANDS DOWN WORST HR EVER..ACTUALLY WORST JOB EVER..Do Not spend money at any Hibbetts Location..The whole chain is a complete joke & their downfall is inevitable..

General profile image

Cleveland - 22 d 23 h ago

0

I just left Hibbetts in Barnwell SC. The store is supposed to open at 10. However it was closed and at 10:12 when we thought we were going to be let in, two ladies were exiting the store and said they had to run somewhere right quick. REALLY! Needless to say we wont be going back.

General profile image

Bremda - 22 d ago

1

The store in Austell on East West Connector had customer's waiting outside for more than 30 min. While they let their employees come in ahead and make purchases that we had to sign up for a raffle. I called in and the Manager was very rude.

General profile image

RMaclaren - 28 d 20 h ago

0

I just left your store 12:00pm Saturday, January 21,2017 located at 91 Highland Crossing, East Ellijay, GA 30540 Can't tell you how disappointed and promise never to shop any of your stores or ever do business again with your organization. I asked about the adverstized, shelf plaque card 30% off falcons apparel. I was informed not only by the two store employess that it didn't apply to hats as they aren't apparel, but also the female clerks boyfriend behind the counter (non employee) wanted to argue and confront me. Let me share this http://english.stackexchange.com/questions/23215/whats-the-difference-between-apparel-and-clothing Seriously?

Have a look at your own site, should have your employees review! They obviously don't get your message and or image as described. http://www.hibbett.com/about-us/

I can assure I will be contacting your upper management shortly.

General profile image

Helpful bystander - 26 d ago

5

I'm the "boyfriend" of the employee you're referring too. I'm just a customer who happened to be in the store at the same time as you who heard you repeatedly yell at the girl from across the store. I'm sure you told you're friends and Hibbett customer service you were completely reasonable, let me assure you this was not the case. You're yelling at a girl who was trying to explain the difference between Headwear and apparel was what got me involved. This employee was on the verge of tears as you yelled at her and you sir kept telling her you were going to get your 30% off. I'll be happy to tell hibbett customer service this story if you want to continue with how you were done wrong by this young lady who I'm sure has nothing to do with the pricing in stores.

General profile image

Rathikane - 26 d 12 h ago

0

Don't ship the store located in Mabelvale, AR. I grew up in this area and understand the culture here and it is still unacceptable. I managed a shoe retail store for 6 years and customer service was priority. Bot at this store. The staff was very inattentive and when I asked for help and pointing out they lack service, I was told whatever. I was prepared to spend at least $200 on just Jordan products and not one staff member came over and asked what I needed. Rude, rude from the manager on duty down to the security guard on duty, if that tells you anything. I drove to a nearby town 30 minutes away and ordered the $100 shoes just so me and my kids can experience a food shopping day.

General profile image

FJC - 31 d 17 h ago

I'm at the store in Sidney, Ohio. 2 people behind the counter waiting on no one. Neither employee has approached me about purchasing shoes. I own a business and would consider this type of service unacceptable.

General profile image

Unhappy in Greensburg - 39 d 11 m ago

0

Worst customer service ever! Jeri, the super important "assistant manager" (as she liked to keep reminding me over and over) at the Greensburg Indiana location was rude from the time I entered the store. It was an exchange after Christmas and she acted like I was trying to steal food from her grad babies mouth. I just wanted her to reapply the coupon after she voided it from the original transaction. She was yelling at me as I left the store about how I needed to be smart enough to understand that the coupon was expired and it was where everyone could hear.

General profile image

Hibbett Sports Customer Relations Team - 32 d 16 s ago

We regret to hear that you had a disappointing experience in our Greensburg store. Please contact our Customer Relations Team at two zero five three eight zero seven one five two Monday through Friday, eight AM to six PM Central. Or, if you prefer, you may contact us via email at Customer dot Feedback at Hibbett dot com. Due to the Holidays, please be aware that call and email volume are high but that someone will be in touch with you as soon as possible.

General profile image

Kristen - 43 d 16 h ago

So I bought a pair of retro jordans on launch day and the recipes clearly says may make return for cash back withen 90 days.. it's been 30 days since I purchased my shoes and when I went to return the shoes the store manager said they don't do returns on retros if you purchased them on launch day!! This happened in Jonesboro Arkansas! The manager there is so rude and unfriendly he needs to be fired! Not the first time I've had problems with him

General profile image

Hibbett Sports Customer Relations Team - 32 d ago

We regret to hear that you had a disappointing experience in our Jonesboro store. Please contact our Customer Relations Team at two zero five three eight zero seven one five two Monday through Friday, eight AM to six PM Central. Or, if you prefer, you may contact us via email at Customer dot Feedback at Hibbett dot com. Due to the Holidays, please be aware that call and email volume are high but that someone will be in touch with you as soon as possible.

General profile image

Hibbetts stole money from me!!! - 46 d 21 h ago

0

FYI, no one answers the customer service line they are telling people to call. And you can not leave a message at that number. This is the number they are giving out, knowing, no one answers it or return calls! Crooks!

General profile image

Hibbett Sports Customer Relations Team - 32 d ago

We regret to hear that you had a disappointing experience. Please contact our Customer Relations Team at two zero five three eight zero seven one five two Monday through Friday, eight AM to six PM Central. Or, if you prefer, you may contact us via email at Customer dot Feedback at Hibbett dot com. Due to the Holidays, please be aware that call and email volume are high but that someone will be in touch with you as soon as possible.

General profile image

Hibbetts stole money from me!!! - 46 d 21 h ago

0

I made a return 1 week ago and still have not received credit to my account. This purchase was made at the store in Midwest City, OK. I was assured I would receive a call back from the district manager or someone from their corporate office rewarding the issue, because they had several calls from other customers with the same problem. To date, I have not received a call back The store keeps telling me they will have someone contact me back, and I still have not heard from anyone. It pissess me off that they refuse to call me back or give me money back. At this point the only thing I can do is file a law suite and put them on blast on social media. I have been very patient with this store and have done nothing wrong. It is sad a big company as this with all the money they have love ripping off their customers who work hard for their money. I will never purchase from this store again and will pass along the message to everyone I know, not to shop here either.

General profile image

Hibbett Sports Customer Relations Team - 32 d ago

We regret to hear that you had a disappointing experience while returning your daughter's shoes in our Midwest City store. Please contact our Customer Relations Team at two zero five three eight zero seven one five two Monday through Friday, eight AM to six PM Central. Or, if you prefer, you may contact us via email at Customer dot Feedback at Hibbett dot com. Due to the Holidays, please be aware that call and email volume are high but that someone will be in touch with you as soon as possible.

Other Reviews & Comments

Nordstrom, Inc.
Emmy I have been a loyal Nordstrom customer for years. Your cust ... 

Food Network
SS I agree , more cooking less"game show",

Fox News Network, LLC
Right on Max Right on, Max. I think Shepard Smith is using Fox News in h ... 

Circle K Stores Inc
Correct that! The other day I went to circle k #2700686 in Albuquerque. I ... 

Domino's Pizza, Inc.
G.W.Benton After seeing the latest post on Facebook about the way you  ... 

J. C. Penney Corporation, Inc.
Migo I find it completely absurd that jc Penney has a section to ... 

Victoria's Secret Stores, Inc.
Kelly Your models are a general height range of 5'9 to 6'0 tall a ... 

Amazon
GARRITO OVER 500 PURSHASES ALL GREAT BUT ( ******1*******) HEADPHON ... 

AppleBee's
Heather Tonges Me and a friend recently ate at the Applebee's in Sparks Ne ... 

Honda Motor Company
Disappointed I'm wondering why Honda can't keep up with demand. I would  ... 

Fandango Inc.
Persons FANDANGO IS REALLY BAD WITH CONSUMER SERVICES!!!!! So I've  ... 

Autozone
Nicolas Petaluma I feel the need to express my terrible experience with Auto ... 

Great Clips, Inc.
Tamra I was told I couldn't go to the back and take a few sips of ... 

Spirit Airlines
Anonymous I hate hate spirit so bad...very unprofessional..very disre ... 

TGI Friday's
Toshia The way I was treated I'm furious. I recorded the bazaar be ... 

Pep Boys
Anonymous My husband is waiting for his too....any answers on this on ... 

McDonald's Corporation
Anonymous I want to know why whennit is Shamrock shake time that ever ... 

Enterprise Holdings, Inc.
Janet I rented a car,bretuned it 5 hours late, salesmen said have ... 

Belk Incorporated
Deborah and Michael Johnson I have shopped at Belk for years. If you discontinue Trump  ... 

Dollar General
Anonymous My husband, Harvey Reynolds and I are frequent customers. Y ... 

Pulte Homes Corp
Arcadio Sabanah ranch community, my name is Arcadio, and6i will lik ... 

The TJX Companies, Inc.
American Yep, no more TJ, Marshall's or HomeGoods for me until they  ... 

Bloomingdale's Inc.
American Then go to Nordstrom and quit harassing Bloomingdales, I do ... 

Dillard's Inc
American Dillard's is not dropping Trump products.

Outback Steakhouse
Mrs Cummings We had the worst experience ever with a rude brand new mana ... 

Dish Network
Anonymous Joe hasn't been president for quite some time

Taco Bell Corp.
John camble Jo

Allen Canning Co
Von Looks like I'm not the only one I got the Allen Italian gre ... 

Costco
Louise S Been a member for 20 yrs having always shopped at Costco an ... 

Albertson's LLC
Judy My son purchased us (his parents) a gift card for IHop....w ... 

Petsmart
Carolyn green Mm Made An Appointment For The salon For My Poodle BABY GRE ... 

Rent a Center
Jasmine01 I went to the rent a center in Van Nuys CA and the manger b ... 

Rooms To Go
M. Armstrong Well, lesson learned. Don't purchase furniture at Rooms to  ... 

Petco
Rose Add domain @petco.com to spam.

Church's Chicken
brandi me to i need mine as well this some bs and i keep calling

Ashley Furniture
Bee I placed an order for a bedroom set and vanity the first we ... 

Placeholder advertisement