Information, reviews and public commentary for US companies

 

Hibbett Sports

Rating
0.873418
Address
451 Industrial Ln
Birmingham, AL
35211-4464
County
Jefferson
Contact
Michael Newsome
Role
Chairman of the Board
Phone
(205) 942-4292
Annual Sales Est
$320,964,000
Employees
3,400
SIC Code
5941
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p arvizu - 8 h 28 m ago

nogales az friday 2.30 pm 2017 walked into stire no greet or help at all was very suprised thant even the mgr guy with a pony tail-never greet or asked us for help,even more dissaponited i saw 3 more workers and none of them helped us on nothing we felt very bad like walking out of the store!!! wrel anyway i went into the front counter to pay some shorts and baseball pants mgr and girl kayla were still talking by the front door when they decided to take care of me after day talked,i felt like they were pissed because i interrupted there conversation!! guys on the back never helped me or my sons it was a very bad feeling i tried to call these customer service number and talked to thse lady to complaint and got treated bad too like they didnt wanna hear me or nothing!!! i hope somobody in these company reads these message and talked to the people of these store!!! i even went back later on the day and even felt worse same workers were talking in the front of the store!! check the cameras and see for yourselves that this os true!!! these stores are nice and deserve nice people that will like to help you!!! never going to these store again!!!

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Jozetta - 1 d 10 h ago

1

I am a customer that had a return on some shoes that was the wrong size. I went to the Clinton Ms. store and the guy that did my return was very rude. He was huffing and blowing as if he didn't want to be there or he didn't want to do it. His I'd number is #39945. Didn't get his name. I think if he didn't want to work or help me he should have let someone else help me

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Christina Beale - 1 d 13 h ago

0

On March 23rd I went to hibbet sports in South Boston, Va where I spent nearly 2 hours, half of which "debating" with the supervisor who had absolutely no customer service skills at all and was extremely rude until she had it her way. Everything was great until I checked out with my 102.16 purchase of which I had to PAY FOR TWICE! Even though the credit card machine said approved on my end apparently their computer messed up so "it didn't go through ". I pulled my bank account up on my phone and showed that it went through and I needed my stuff. The supervisor refused to give it to me and told me I had to go get cash for my stuff before i could leave with it. I had no choice but to do it because this is a small town and this is the only place to shop for soccer gear. So now I spend over 200 bucks when my purchase was only half that. I even called my bank in the store and proved i paid for my stuff and she was still denying me my purchase. I want my money back! I have proof it came out of my account and you can call the store and verify my cash purchase, but I want my money back. It has been 4 days and the transaction was not cancelled as promised on my account and I am highly upset about this!

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Anonymous - 2 d 7 h ago

0

Have you guys ever stop to wonder why you have a 1 star rating because 6385 old national hwy customer service stinks and they are about to pick up a law suit if I don't get my money back.

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Anonymous - 4 d 11 h ago

0

I went to the store in Livingston Tx. Not one person asked if I needed help or they would assist me shortly. Both employees that were working were but 3 ft away from me. I walked right out. No acknowledgement when I walked out either.

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Olivia Hernandez - 6 d ago

0

I was reading the comments on the Hibett stores,and it seems that Big Spring ,Texas stores aren't the only ones with bad customer service.we live 45 minutes from Midland Texas where there is another Hibett store.so I think I'm going to take my daughter to buy my grandkids their Under armor clothes at Dillards in Midland ,Texas.there customer service is better and I wont have to see rude managers like Kaylee in Big Spring Texas Hibett sport store. You need to hire adults who have customer care training.like I told the rude Kaylee at big spring texas Hibett store.I don't have to shop at your store .to be tended to by rude person who rolls their eyes at customers and try to overcharge customers.I'd rather travel an hour more and get better service.you have lost a good customer who buys her grandkids clothes and shoes at your store.I will be telling family and friends about my bad experience at your big spring texas store.Olivia Hernandez

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Kaylee a manager at big spring texas hebitt storeally very rude person - 6 d 9 h ago

0

Olivia Hernandez from big spring texas.the manager Kaylee is very rude.she rolled her eyes when I mention she was overcharging me one dollar more.she said it's only a dollar.I said it's a lot to me.I adk her name and she showed her badge.I ask for manager and she showed me her badge.I told her you don't have to be so rude young lady.she rolled her eyes again.I told her I'm calling the corporate office she saud call them I don't care.my daughter is a good customer of your store.she has three teenagers and buys their clothes there.and socks,shoes.etc.but from now on we are not buying anymore.at big spring texas store.you don't have to be rude and then be childish and roll ypur eyes at customers.you have lost a very good customers.Olivia hernandez,phone number .1-(hidden)

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Anonymous - 6 d 10 h ago

Prevost note of olivia.the manager at big spring texas hebitt is very rude.she rolled her eyes at me cause she

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Anonymous - 6 d 10 h ago

My name is Olivia Hernandez .I was writing previous note.we shop Hebitt store in Big Spring texas.your manager Kaylee .was overcharging me .I mentioned it to her and she said it's just a dollar

I told her it may be only a dollar to you but it's a lot to me.she looked at me and rolled her eyes.I said what is your name.she picked up her

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Olivia Hernandez - 6 d 10 h ago

0

I went to but sports socks for my grandaughter.when I was paying the cashier was overcharging me $1.00 more.I mentioned to her that they were $8

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Rude manager - 6 d 12 h ago

The Merrill road store assistant manager young lady is very rude. I am a very loyal customer and this young lady is very rude .

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U lost my business - 12 d 4 h ago

0

I wanted a refund for a layaway and had to come back ton the store three times on the account there computer system was new and kept freezing. The staff are nothing but children with no respect for their customers on the store. You should have heard the language. I had to tell them to get someone on the phone cause I was getting very angry. Finally they gave me my money with a manual refund. Yall had to at least lose a dozen customer because I had to wait so damn long and you just lost one more. Me!

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Annoyed - 12 d 6 h ago

0

Something going on in the Norfolk VA store. They have a credit card reader that is chip enabled, but don't want customers to use the chip reader. Instead, they want it swiped. My credit card has a chip, and the bank that I use declines the transaction if there is a chip reader. When I called to ask why, they said that there is a lost of fraud out of that store.

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Sam Frey - 14 d 15 h ago

To who this main concern, the Bolivar Tn store really sux and needs better Management put in place. And people who know how to sell shoes. I will not return to this store ever again.

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Anonymous - 16 d 15 h ago

Eastwood Location horrible service, immature staff ,not friendly or helpful.....

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Tameka Paul - 17 d 10 h ago

0

I am not satisfied with y'all company I will never shop with y'all again.

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Bay City Texas Ex Employee - 17 d 13 h ago

0

I worked in Hibbetts in BayCity, TX. Worst experience. Manager was lazy and talked behind everyone's back. I was bullied by her and now they won't send me my W2 form.

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Micah T.... - 18 d 5 h ago

0

I was very disappointed with the reception and the handling of a return ..I couldn't believe how I was talked to like it was a problem just with me entering the hibbetts location at Adamsville ,Alabama...I had the receipt for the two items I had purchased with a merchandise card I removed those from among four other receipts when a employee by the name of Eric said he needed them all my reply why?I feel like my intelligence was berated and I was then characterized with in a loss prevention group...I've never been treated like this by any hibbetts location in Jefferson County,Alabama.I even thought about just leaving the merchandise there and shop another shoe line....this was very unfortunate and I'm willing to let all residence of Jefferson know of that reception I was met with if it's not handle....When I handed the receipts to him he laid them on the counter as to ignore them...some sort of grandstanding why ...

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Mad mom - 18 d 9 h ago

0

I was a fan of this store in South Knoxville but now I will everyone stay away BC they r so rude and no customer service at all I been going to this store since they open and it's goes through a lot of employees thus is the 3rd set of employees and im so upset BC it's a great value for my 4yr but stop clear of this store

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Irate mom 1 - 21 d 10 h ago

0

I went into the store in Eastman, GA today to check on my pregnant daughter who is an employee. She was upset and I asked her what was going on.. She advised me that th4e MANAGER of the store locked the front door and advised her she would have to wait for her to come back before she can clock in. The manager walked down to the dollar store, with my daughter outside waiting to clock in. I then asked my daughter why her eyes were red and puffy and she stated she was told to clean all the pollen from the windows and window panes, I asked her if she spoke with the manager and she stated she did. I advised my daughter to get the manager and she was hesitant because she does not want to be retaliated against. The manager Rebecca came from the back and I asked her for her last name and she refused saying she did not have to tell me anything. I asked for her supervisor and I was advised she was not going to talk to me about employees, I told her I didn't ask about employees I asked for the name of her supervisor she then stated I just talked to my supervisor over the phone (for what reason I don't know) but she was not telling me anything. She then advised me that I cannot come into the store to check on my pregnant daughter I can only come in to buy something (REALLY).

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Mad Mom - 39 d 15 h ago

1

Don't work for Hibbets if you ever want to get another job. Hibbets makes you sign a non compete contract. My son is trying to better himself after over 1 year at Hibbets. He had the opportunity to work for a large sporting goods company, but because of the contract he can't be hired by them. Make sure you know what your signing.

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irate mom 2 - 21 d 10 h ago

0

I agree I tried to express my concerns about my pregnant daughter in the Eastman, GA store to the corporate office and now she is being retaliated against. What type of corporation is this???? it's been over a week with no word from them how much more can she take???? they really don't care

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Concerned friend - 22 d 6 h ago

Someone owes this child and his mother an apologize. .....

I will never shop at Hibbets in Morehead again. I took the boys to get cleats and shin guards. An employee there was so rude. He made Austin feel bad because he chose these cleats. He told him they looked like women's. Austin said Mom I think he thinks I am gay. Needless to say when we left the man now knows to keep his mouth shut.

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Samantha Savage - 22 d 7 h ago

0

Horrible staff as a representation of your company and brand. Young and full of staff with attitudes will sink your organization. In Louisville KY on Hwy31/Dixie Hwy. I went in to purchase a pair of shoes and your staff were snickering and saying things about me. I'm not from the area and do not know of any them. With That type of unprofessional behavior, I will no longer patronize your company.

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Nobody - 23 d 15 h ago

1

Why is your employee at the Talladega store not here and open you open at 9 and not a person is here and it's 9:10 am

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