Information, reviews and public commentary for US companies

 

Honda Motor Company

Rating
1.385126
Web
http://www.honda.com
Related
Honda North America, Accord, Civic, Acura, Gold Wing, Shadow, Valkyrie
Address
700 Van Ness Ave.
Torrance, CA
90501
Contact
Tetsuo Iwamura
Role
President and CEO
Phone
(310) 783-2000
Employees
40,000
Twitter IDs
@AmericanHonda
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Jake - 5 d 10 h ago

0

I bought a 2014 Pilot from Findley Honda, that had been in an accident but they did not tell me. Then, the grease jockeys come out to transfer my plate and he has a handful of bolts, tries many of them, could not find the right one, so, because it was hot (always is in Vegas) he takes a big wrench and forces the bolt s into the two nuts, stripping them both so that I can not at my age change my plate when they come out w/ a new one.

I have had one Civic, 7 Accords, and this guy says there are 7 different nut/bolt combos ... what is up w/ that HONDA ? ... WHY not ONE nut/bolt set for ALL MODELS !!

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Lance M - 5 d 11 h ago

0

Allen Linsley District Parts and Service Manager Dallas/Fort Worth does not understand what his customer good will account is for. I replaced an evaporator at my local dealer July 2018 along with tires (nobody buys tires at the dealer) and every other recommended maint item or repair totaling $2000. The car is a 2011 Civic LX with 41000 miles as of July 2018. It now has app 44000 miles on it. I am 30 days over the Honda parts warranty and 9000 miles under when the new evaporator fails again. Allen doesn't support his local dealers. He must only be concerned about his good will budget. He offered 30% assistance when this should be an obvious covered repair under good will. Terrible job Allen! Our plan was to have our daughter drive this until Christmas and then get a new Accord. I see a Camry in our future and any future maintenance/repairs will be with an independent shop. Thanks Allen

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Tree S - 24 d 7 h ago

0

I have bought Honda's my whole life and I am so furious to find out that my car's ac compressor is cracked after only having the car for 2 years. Purchased brand new in 2017 this SHOULD NOT be the case. Then to find out for my specific car they are on a nationwide back order, how is this not a recall if CLEARLY it's happening to many!!! Then to find out my warranty is up and I have to pay for it!! I asked how this could have happened they tell me usually in accidents, my car has NEVER been in an accident!! I contacted Honda through email asking for GM's name and email and nothing!! I honestly feel as if after this car experience I will never buy another Honda again.

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nonymous - 23 d 11 h ago

0

Tree S,

check this site to see if there is a recall.

https://www.nhtsa.gov/

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You Friendly Neighborhood Honda Guy - 11 d 2 h ago

5

You clearly do not know what a recall is. Please do some research on recalls. I agree your concern should be a warranty extension but NOT a recall. People feel like the word "Recall" is a safe word. Just cause you don't feel the need to pay for something doesn't make it a recall.

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Lopez - 13 d 9 h ago

My problem is an easy fix but your staff at Honda North Corpus Christi Texas are incompetent. I had bought a car from Honda in June. I wasn't happy with vehicle. After bringing it home it sat for two days. On the 3rd day I was going to use vehicle. When I got in it it smell of dog. After a closer inspection of vehicle I found dog hair all over center if seats. The brakes on vehicle also felt like they had issues. I chose to return vehicle. I thought that would be the last time I'd have to deal with your ignorant staff. Well in July I recieved a toll bill for the area of Austin Tx. Nor I or my husband have never travelled to Austin. I called and found that Honda never removed our name off the paper tags issued to us when we bought vehicle. I then called sales manager at Honda he ask I send bill to him. I called again and was told bill was paid. They lied I have another bill plus late fees. Someone needs to take care if this matter or I will be fourced to go to the media. My patience is wearing thin.

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HONDA HORRIBLE CUSTOMER SERVICE - 22 d ago

0

Does anyone at Honda Motors ever look at these reviews by their customers??? Evidently not because there are NEVER answers posted to these customers concerns or problems. Very disappointing, my Honda dealership (Norm Reeves Honda in Huntington Beach) is just horrible at getting back to me when there is a problem. I am about to get in touch with Tetsuo Iwamura, President and CEO of Honda Motors USA but I'm wondering if that is going to do any good, I probably won't get a response back from his office either, but I'll let you know if I actually do.

With all the advertising about the wonderful HELPFUL HONDA MOTORS COMPANY all over the TV, it's surprising to deal with the dealership and get no response more often than not. Maybe we should go to the media: for example CBS 2 On Your Side see what they think of the HELPFUL HONDA DEALERS doing so much for their customers..........

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PUBLIC AND CUSTOMER ACTIVIST - 19 d 6 h ago

0

SPENT WHOLE DAY FOR MY GENUINE ISSUE THEY CREATED BY GIVING ME WRONG PILOT VEHICLE THEN I PURCHASED, SENT ME LETTER OF THEIR MISTAKES WITHOUT APOLOGISING ( IT IS NOT AN AMERICAN CUSTOMER SERVICE PROFESSIONALISM AND I BELIEVE NOT EVEN ANY OTHER COUNTRY'S PROFESSIONALISM OF A CAR OF THIS PRICE OR ANY PRICE YOU PURCHASE.

NEVER EVER TRY TO CONTACT HONDA MOTOR COMPANY, AFTER YOU ARE FRUSTRATED WITH THEIR LOCAL DEALERSHIPS AND THEIR FINANCIAL SERVICES " " GRAVE MISTAKES " " ! ! !

FINALLY CONTACTED THE CORPORATE OFFICE IN TORRANCE CA,(hidden).

NOW THE HONDA'S ACTUAL GAMES STARTS THAT THIS IS THEIR CORPORATE CULTURE, WHICH I EXPERIENCED AND THAT MADE ME REWIND IN MY MIND FROM THE FIRST TIME EVER I PURCHASED HONDA 2 WEEKS BACK: WHY THEY USE AND MANIPULATE HONDA NAME ADVERTISING HEAVILY ON TV SUCKING CUSTOMERS IN THEN RUIN CUSTOMERS LIFE BY GIVING ABSOLUTELY WRONG INFORMATIONS: VEHICLE AND SIGN YOU DOCUMENTS WITH DIFFERENT VEHICLE THEN YOU PURCHASE, GIVE YOU FREE SERVICES BUT THEY ACTUALLY CHARGE YOU AND GET YOU SIGN, BECAUSE YOU TRUST THEM AND HONDA REPUTATION SHOWN ON TV

MAKE SURE YOU INSPECT THE VEHICLE YOU ARE PURCHASING, ASK QUESTION OF EACH "" FREE SERVICE "" THEY PROVIDE ( WHICH ACTUALLY NOT FREE BUT CHARGING YOU ON THE CONTRACT. FROM TOP EXECUTIVE OFFICES REP TO THE BOTTOM ARE ALL WELL TRAINED TO FRUSTRATE YOU ASKING YOU ALL QUESTION YOUR SS, ID, ADD, ++++ BUT NOT GIVE YOU REP INFO """FOR SECURITY PURPOSES""

SPENT WHOLE DAY FOR MY GENUINE ISSUE THEY CREATED BY GIVING ME WRONG PILOT VEHICLE THEN I PURCHASED, SENT ME LETTER OF THEIR MISTAKES WITHOUT APOLOGISING ( IT IS NOT AN AMERICAN CUSTOMER SERVICE PROFESSIONALISM AND I BELIEVE NOT EVEN ANY OTHER COUNTRY'S PROFESSIONALISM OF A CAR OF THIS PRICE OR ANY PRICE YOU PURCHASE..

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Anonymous - 23 d 11 h ago

0

National Highway Traffic Safety Administration

1200 New Jersey Avenue, SE

Washington, DC 20590

https://www.nhtsa.gov/

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very unhappy!!! - 23 d 11 h ago

I was just at Honda with my 2017 Civic the air conditioning is not working, I was told all of these cars are having the issue and the part is on back order. I asked them to give me a car till the part comes in and I am told I have to file a case and see if they approve it. 90 degrees no air not my fault I am paying for a lease and I have to fight to get a car with air till they can fix it. Outrageous!!! I was gonna buy this car when the lease is up but no way I will never buy another Honda again and I will be sure to let everyone on social media as well as my family and friends know how this is going down. The case was filed and I have to wait two business days for some one to call me back and tell me if I get a car. Its a joke. I was told at the dealer ship one of the car that was just getting fixed today the part was ordered July 5 2019 so I get to drive in the heat no air and somehow it is not their problem . total bullshit

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David.Y - 25 d 6 h ago

I bought brand new Honda-CRV on May 8th, 2019, less than a month, I found the car has electric buzz after the car parked in garage 5-6 hours.

The first time to bring it to dealership and checked it out, deanship said they had upgraded the software and the issue has been fixed.

Then second time, I found the noise (electronic buzz) still exists. So far, my new car is still at dealership, my case number 096340020.

Roughly i get the car 2 months, but one month is at the dealership for repair and recalls. Not sure how to rate the review.

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Bob B - 36 d 22 h ago

0

We purchased our first new Honda in 2013. A Pilot. It cost a lot but we heard Hondas run forever. Now we've hit 100K miles and it's falling apart. They extended the warranty on one defective part to 100K. Guess when it broke? 102K. Also my power steering pump is leaking. I won't buy a Honda again. My Dodge lasted much longer.

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J.P.Morgan - 35 d 17 h ago

0

@ Bob B,

Stop crying in your beer. Try this web site and follow the instructions.

https://www.nhtsa.gov/

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Lisa - 26 d 8 h ago

0

I purchased a 2010 Honda Accord. I started having problems with the oil consumption. I took my vehicle to a mechanic and he refused to work on it he stated that the vehicle was on recall for the oil consumption and I should take it back to Honda for them to fix it. Honda refused to fix it they tried to charge me 3 grand to have it fix. I wrote a letter to corporate no response.

By far Honda is the worse company to do business with. I would never purchase another Honda.

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James Paul Smith - 29 d 14 h ago

1

This Really isn't a Review , but more of a very Puzzling Question. My Wife and I have been looking at SUV's and Honda's were definitely on our list till we saw how allot of the NEWER HONDA VEHICLES are peeling off paint and fading . The worst part of it is , HONDA isn't standing behind their product . Blaming it on everything except what it is , that something went wrong in the Painting or making of the Paint which is causing the Paint job to deteriorate . Honda isn't acknowledging their problem , LIKE IT WILL GO AWAY , as more cars age it will show up every where . 2018 models are already having it show up . Question is what is HONDA going to do , I mean you make one of the most reliable vehicles , but not spend allot of cash of a vehicle that the paint is going to peel off of in just a few yrs . TICK TOCK , as more of this unanswered problem comes out watch your sales .

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Dave Beeny - 34 d ago

2

I currently work at Honda of Fishers, I am an Express technician, I continually get work that is supposed to go to a qualified technician, but somehow I get stuck with the work which takes me being inexperienced longer than an experience tech that would take half the time to perform the work. This issue has to be addressed imiditely.

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Anonymous - 35 d 7 h ago

1

I purchased a 2011 Honda odyssey and the paint is just peeling like crazy. I contacted the dealer and was told that there is only a three year warranty on paint. I have seen many odyssey with the the same problem from Philadelphia to Florida and I'm sure it must be a problem with the paint mostly white vehicles. I've taken several photos of other vehicles not just mine. I own a 2005 Cadillac that looks A1 compared to my 2011 odyssey. It's a great mechanically sound vehicle but the paint is horrible. JAMES Arrington

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Mary Hironimus - 43 d 10 h ago

0

Coggin Honda of Orlando was wonderful pertaining to fixing my car. We could not drive it home in Boynton Beach after spending time at Sea World and could not spend anymore time up there due to legal custody obligations. They gave us a loaner and we were off again. After a couple days, the car was fixed and we drove up to get my car. All the personnel was great and accommodating. I was very impressed compared to dealerships in my location. Please acknowledge them as great

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Kpagan - 45 d 10 h ago

I can not say enough great things about this service I just received from Carlos Fuentes at DCH Gardena. All the way around it is by far the best service experience I've ever had. Carlos Fuentes assisted me today when I brought my 2017 FIT in for scheduled maintenance. Carlos' customer service is top notch and he restored my faith in Honda after the horrible experience with the sales team that never fully live up to there promise to fix my roof after a year.....thank you Carlos you are a diamond in this dealership

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George Badey - 45 d 11 h ago

I have a 2017 ridge line pearl white paint my truck is multi color pearl white I don't know what to say. Please contact me

George Badey (hidden) or (hidden). Thanks

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Ray - 53 d 24 h ago

0

We have 2016 honda civic Corp we bought it in 2017 it was aleft over we bought it from apple Honda in york pa witch we will never go back so here the problem I been on the phone today trying to reach out to honda our 2016 civic air went out a week ago it made noise since the day we bought it they told us it was normal will now the air went out we didnt even have the car 2 years I think honda should be responsible and fix it but we keep getting the run around cause it's out of warranty cause it as 50 thousand miles on it I never heard a new car having 36 thousand miles on it is out of warranty I would like for someone to call me at (hidden) I am not happy how we are being treated by honda.

Ray Minium

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Larry Lawton - 45 d 12 h ago

You are right. visit www.hondaripoff.com

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Larry Lawton - 45 d 12 h ago

0

The Palm Bay, Florida Honda dealership - Southeastern Honda Inc - southeasternhondapalmbay.com is a disgrace. I am going to do everything I can to let the world know about this place. I bought the websites www.hondaripoff.com www.southeasternhondaripoff.com www.southeasternhondapalmbay.com I will be pushing these websites all over the internet. I am sure you are too big to care, but you should care about the Honda brand. Being lied to is not right....

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Anonymous - 49 d 8 h ago

0

I took my car to trade in and it was vandalized while in your custody. My mom prescription meds where stolen 5his is unacceptable!!!!

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morisjohnsonloanhelp77@gmail.com - 60 d 4 h ago

House Purchase,

Welcome to Moris Loan Firm, we give our customers (100%) of ourservices, we appreciate the good comments that has been going round the internet about our good works and we say thank you to all that have taken a loan from our firm. Do you need an urgent loan? A loan to probably expand or start your own business? or to settle debts? you are at the right place, with interest rate as low as 2% that suits any of our customers. So contact me now via Email:

(hidden)

Many thanks and God bless you as you apply.

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