Information, reviews and public commentary for US companies


Honda Motor Company

Honda North America, Accord, Civic, Acura, Gold Wing, Shadow, Valkyrie
700 Van Ness Ave.
Torrance, CA
Tetsuo Iwamura
President and CEO
(310) 783-2000
Twitter IDs
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Carolyn - 1 d 9 h ago


I bought a 2013 Honda Accord and the battery was dead soon after purchased. Honda gave me a loyalty card but when I went to use it the first time it did not work. The second time I used the card it worked but I have $202.41 still on the card and it expires next month. I am being a proactive customer by trying to get another card issued before this one expires and Honda is denying the request.

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Kelly Schmidt - 3 d 13 h ago


I bought my 2007 Honda Accord back in 2008 when it had aprox. 15K miles on it so it was like a new car.

I bought it from DCH Honda in Temecula and they were wonderful to work with. Last week, I had trouble getting my car to pass the smog even though it only has $105K miles on it and it runs perfect. I recently had to disconnect the battery to get my radio to work which the smog outfit said caused the car to not pass. Unfortunately, he told me to drive around for 60-90 miles so the battery would "clear" and, after taking it back to the smog place three times and wasting most of the day, I gave up and called the DCH Dealer for help.

The next day I brought my Honda to DCH and I can't begin to tell you how grateful I am to Kelly Schmidt, the manager, who went out of his way to help me get my car smogged. He did it in the amount of time it took me to eat lunch across the street and was so kind and helpful that I had to write you this note. I will be in the market for another car this fall and will be a customer for life at DCH Honda (or as long as Kelly works there).

It is heartwarming to find people like Kelly who go out of their way to be so considerate and helpful. He seems to truly care about people and you are lucky to have him as a manager.


Susan Swedo



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Anonymous - 1 d 13 h ago

My name is Robert I need help with my car .can you call me at (hidden)3

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Anonymous - 2 d 13 h ago


Who do I talk to or complain that my manager wants me to do another employees training. It's out of my job description. I make appointments and he wants me to do service advisor training. From the sounds of it I may lose my job

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megan - 3 d 7 m ago

The quality of the car , model Jazz was really bad.

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Vera - 4 d 9 h ago


Why the nationwide part shortage of axles for Honda Crosstours? Dealer said they would fix it under warranty as long as I didn't go over 60k miles. That was 4 months ago and there is still no idea when they might get parts. If the supposed problem was identified when the car had 53k miles on it, why should I be penalized if I go over 60k Mike's when you can't supply parts. How about providing rentals till you can fix all the Crosstours having this problem?

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Will - 4 d 13 h ago


I got a new 2015 Honda CR-V two years this month, the sales guys also pushed me to give them excellent review. At the time I did not think much about it, but now that I need them to fix the nicks and scratches on my car which I took out an extra protection coverage which made my payments a bit more higher I can't get a straight answer from these guys here at The New Rochelle Honda dealership in NY. Keep getting the run a round, hate dishonest people especially car salesmen! I will most likely turn it in when my lease expires and switch to anyone but Honda. Left a sour taste in my mouth to keep it clean!

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Frank Rezoagli - 4 d 13 h ago


How could Honda design an entirely new pickup in the Ridgeline and not include a lock on the tailgate? This is such a glaring omission in today's world. When will you offer a fix to all of us who purchased a 2017 Ridgeline. Until I can lock the tailgate this vehicle is diminished in it's utility. My bad for assuming a lock would be included, Honda's bad for poor design. Mybe it is not a design issue but rather Honda wanted to make a few more dollars from each truck sold. In any case shame on Honda for not including a lock thus making what would otherwise be a great vehicle into a large disappointment. Great truck but not secure.

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michael - 5 d 11 h ago


Honda service is complete garbage. I WILL NEVER EVER buy a honda again!

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Honda Burien - 5 d 13 h ago


Purchased a new car at Burien, WA Honda this past weekend. Sales Manager Samuel Hung would only sell it to us at the True Car price if we promised to give him a good survey. Seemed ethically wrong to do something like that. Hope this practice doesn't reflect Honda's ethics.

General profile image - 5 d 15 h ago


Your automobiles make people deaf.

The settlement is enormous (hidden)(hidden).00

Case # 101oiol-ol was settled by me.

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Arletta Levick - 6 d 9 h ago

I just finished watching the Green Bay Packers game and had to try to find a place to leave a comment for the Honda Motor Co.

I am 84 years old and was impressed with the Honda Christmas advertising. It has been a long time since I have seen advertising with so much meaning connected with a product and so well created. It is a commercial that is family oriented and can be watched by any age. Kudos to the person who created the video. I have never owned a Honda but if I could afford a new car at my age, this commercial would have direct bearing on my purchase. Honda has always been a good product. Very reliable. I am sorry I won't be able to experience the joy of owning a Honda. Thank you. I hope this is read by the people responsible for creating commercials and to the CEO of the Honda Motor Company. Well done.

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Julie Novak - 8 d 6 h ago


I moved to SAN JOSE California recently & have a 2012 Honda Accord EX that I purchased brand new from Dalton Georgia I have kept it updated with all maintenance & it only has about 68,000 miles. Took it to Stevens Creek Honda in SAN JOSE today 12/2/2016 for a humming noise I had been hearing, no one there seemed to know what they were doing, one person would tell me one thing was wrong & then someone else would give me a different story & tried to charge me $500 plus $160 for just checking it!

I was considering trading for a new model but they can FORGET IT NOW!

I've always had Honda's but THIS IS RIDICULOUS!

I would like a response from Corporate about this ASAP Not at all a Happy camper at all

email me @ (hidden)

General profile image - 10 d 14 h ago


To the CEO of Honda. WOW; So funny how I was giving the Red Carpet when I purchase my Honda Pilot.Then come in to do a oil change at the Honda Dealer located on Clark and treated with NO Customer Service. I will never come back to this place and let everyone know this Honda Dealer don't care about it customer so I wish I could provide you names but they never gave it to me. What am I so suppose to do or say if we have no one to help us and see how your dealer really treat your customer. So Sad!!!!!

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Jack y Rico - 14 d 14 h ago


I visited Honda in Buena Park and Cerritos to purchase a new veichle and my experience was horrible. I was a Honda owner already and I was completely disappointed. In the 30 minutes that I walked around in the lot browsing for a veichle in Buena Park, absolutely no one approached us or offered to help. I took my business to Cerritos, in which a young man approached us immediately, but when informed of our trade in (2014 Honda Accord) he straight off rejected us. He said he COULD NOT help us. Did not even try. Did not want to negociate either.

I took my business across the street to a Nissan dealership and someone GLADLY helped us and my husband and I drove away with a brand new car.

I would have loved to drive away with a brand new Honda, but the customer service in BOTH dealerships was bad enough for us to take out business elsewhere.

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David McArthur - 17 d 14 h ago


As required by the State of Florida under the Lemon Law, Statute 681.109, I am providing in writing to you Honda, the causation of my issue and I am providing to you one final opportunity to make legitimate repairs. Should you continue to fail to make the final repair promptly, then I will as is my right file a claim with the Florida State Attorney General.

I have a serious concern regarding a 2016 Honda Civic that was purchased from Coggin Deland Honda, 2677 N Volusia Ave, Orange City, FL 32763. There is a known issue with the cover for the third brake light cover located in the top center of the rear windshield. This cover comes loose impeding and in some cases completely blocking the ability to see through the rear view mirror, while Coggin Deland Honda has made two attempts to repair the cover, it continues to fail. At night, when the brakes are applied the brake light completely prevents any view through the rear windshield. I have contacted Honda directly about this issue and you are very complacent about it. You have stated that you are aware of the issue but you do not have a resolution and to continue to contact the dealership. This is a very dangerous issue and it is only a matter of time before someone is injured or God forbid killed due to Honda's negligence.

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Nanny - 17 d 19 h ago


I just want you to know how creative and warm your Christmas commercial is. I actually watch for it. Very nice to listen to the music and watch the little doors open up. We need more like this. Great job.

Carol in Ohio

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Anonymous - 18 d 6 h ago

I absolutely love watching Honda's automobile commercial on TV. Very creative!

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very unfair car for a poor man. - 18 d 9 h ago

Dear friend; Iam 61 years of age, i own cars all my life,,, never had a transmision problem with a car. Last year i bought a 2012 honda civic beatiful inside out with very low mileage, 24000 miles , i treat the car like a baby like family now a year later with out warning my transmision is no good, now i have to replace the transmision that have no warranty.

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Tetsuo Iwamura - 18 d 18 h ago

Dear Authorized,

We met with Honda in 2004. We purchased Jazz, Civic, Accord and finally CR-V model. Civic model was disaster for us. You also have our complaints about this disaster in registration of Honda.

We don't want to give comments about Jazz model but Accord model is such an engineer marvel for us. After than, we buyed CR-V model in May,2016. And after the six months, we are in car service during one year. We have big problem about motor. Because motor was working as a tractor.

Also, Automatic transmission system isn't working as in first time we buyed. The car and brake lining have lots of weird voice such a whistle.

Color of bakelites in the door and tyre changed-overed. The other authorized person said that this maybe this color problem is coming from hard water. Actually, we didn't think so like that because we don't have this problem about our other cars. Despite of good intention of technic service, they couldn't be enough for all problems. We had been sent an email about this topic to head Office of Honda Turkey but they didn't give us any reply.

Kindly request you to analyse with regard to technic and give us prompt feedback about this issue.

Thanks for your kindly help in advance,

Best regards,

Mehmet Ramiz Karde


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Tom - 38 d 8 h ago


I recently drove the new 2017 Honda Civic EX. What an amazing automobile. It comes with lots of goodies, including a one-touch sun roof. For a sporty-car guy like me, the handling is spot on. However, the EX only comes with the CVT automatic transmission and I want a 6-speed. With me so far? So, Honda also offers a Civic 'Sport' model which comes with a 6-speed transmission and a whopping 6 more horsepower. However, you cannot get the Sport model with a sun roof. Does the omission of a sun roof, or even offering it as an option in a sport model begin to make any sense at all? I ask you. It's as if Honda wanted to make the almost-ideal car for me, but not offer one of the extra goodies just to frustrate me.

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DeMo - 19 d 10 h ago

I do not know where you are from, but I too have just purchased the Honda sport in manual transmission. I also wanted a sunroof, and navigation. Butt that car does not come with those options in manual transmission. In addition in my area it only comes in white. Another settlement that I had to take in order to get that particular car. I say you're lucky that you were even able to get manual transmission in that car. Because it took my Honda dealership weeks to find me a car in the area with manual transmission. Just enjoy your car

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Anonymous - 44 d 10 h ago

I have had a problem with the tire light keeps coming on I have had it to your dealership 5 times first with Miller Honda now with keys they can't find anything what do I do is this a lemon situation

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DeMo - 19 d 11 h ago

I know a really good lemon law attorney. Read my comment below. He won 2 cases for me 12 yrs ago agsinst VW, and now against Nissan. No cost to me. Nissan buying my car back after 2 yrs of the same problem

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Dee - 44 d 11 h ago

Purchased a 2014 pre owned Honda Accord sport 11/2015. Having trouble ,have taken the car to service approx 10 times for the same problem. Had 2 new batteries installed, still the same problem. They do not seem to be able to find the root cause. You would not like to have to jump start your car at 5 30 in the morning when u have to go to work. All I want is a car that I am paying for to work. Each time I take the car I answer the same questions. No I do not play the radio when car not running nor do I leave any lights on . This behavior has been occurring since January 2016. I just need my car fixed once and for all. I sent you a certified letter 5/17/2016 that was signed by someone named Hamilton. I received no response. Help me resolve this problem. I need my car

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DeMo - 19 d 11 h ago

Your car is a lemon. Have yoy considered a lemon law attorney. I have one who just handled my case against nissan and won. Had my car for 2 years and they are now buyung it back. Ur car is a LEMON. Please consider a lemon law attorney. Let me know if you want to use the one i have

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