Information, reviews and public commentary for US companies


Honda Motor Company

Honda North America, Accord, Civic, Acura, Gold Wing, Shadow, Valkyrie
700 Van Ness Ave.
Torrance, CA
Tetsuo Iwamura
President and CEO
(310) 783-2000
Twitter IDs
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Kyle David - 1 d ago




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Reginald LaBare - 2 d 22 h ago


My name is Reginald LaBare from Fort Pierce Florida. I purchased a 2019 Honda Ridgeline from Vatland Honda in Vero Beach. When I spoke to my sales person, I let them know I needed a truck to tow a boat I was going to buy. I was shown a 2019 with a trailer hitch and I took the vehicle for a test drive. That's the vehicle I settled on and it appeared to be what I wanted and needed. It was purchased at the end of October and the finance person told me there were no incentives for a better interest rate for 72 months. That was my initial red flag on my purchase but it's also buyer beware so, that's on me. Next, when I was ready to buy my boat in late November, I realized there was no wire harness on this truck. Why anyone would gear a truck with a hitch and no wire harness makes no sense to me or to any other person I have spoke to, including people in the car business. When I took the truck back to Vatland, I tried to get a straight answer and even the service department personnel seemed baffled by it. Then, I was told if I wanted the wire harness put on it would cost $225 for the harness kit but I would also be responsible for labor. I decided to take it to a small company to have it installed elsewhere instead. An independent trailer service business ordered the kit and installed it for a total of $120. Once I took delivery of my boat it appeared everything worked BUT I later found out the running lights didn't work. The brake and signal lights worked but not the running lights. I took the truck back where it was installed, they ran some diagnostics and decided maybe the kit was bad so, they ordered a new kit and installed it again. Only to realize the running lights weren't working again. After some lengthy diagnostics they informed me it would be best for me to take this back to the Honda dealer. I did on 01/14/2020. When I took it in, they told me they would have to run their own diagnostics and then they would repair it but I would be responsible for the initial $130 charge plus whatever they may use to fix the problem. After a couple hours I was told they could not identify the problem but they could put in their wire harness and this way it would be guaranteed for a year. I reluctantly said yes. They explained to me in advance the price would be $640 for a wire harness and even though I felt this was price gouging, I also felt like I had no choice at this point but to have it done by the dealer. I'm thoroughly disgusted with Honda for 3 reasons: 1) my sales person should have alerted me to the fact this vehicle was not equipped with the wire harness. 2) the finance person could have done more to get me a MUCH better interest rate based on my credit rating. 3) The price Honda service charged for the new wire harness to be installed was more than excessive... BTW - the other issue is this, I took the vehicle from the service department and my plan was to go fishing the next morning. The service individual never mentioned to me the only way I could use the trailer hitch for a 4 prong adapter is to buy a 7 to 4 prong adapter. My vehicle is absolutely amazing and I would never say anything negative about the vehicle itself. No one should ever have to pay $640 for a wire harness which in many opinions should have been with the vehicle to begin with. I'm writing to see what Honda Corporation feels about my situation and how would you or one of your family members react to this scenario? HONDA VATLAND thumbs down...

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Reginald LaBare - 2 d 39 m ago


My next recourse will be to contact Corporate Honda personally.

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amelia rosen - 12 d ago


Purchase my 2019 CRV-EX in August just turn 1000 miles, as of today no calls from customer service. Right before Thanksgiving I left a message for the service writer to call me......still waiting. As for the CRV, not happy with it at all. Seats are not only uncomfortable but they are already showing wear, the passenger seat is so low (can't adjust the hight) my sister that is 5'8" can't see forward because its so low. I got the price I wanted but the car is "almost" striped of any added features, it did come with a steering wheel and 4 tires. I do not recommend this car. I'm going to Honda North and see if they can resolve these problems. BTW I got an email on 12/18/19 from Honda informing me that its time for a service.............What the heck car only had 900 miles and already needs service, what a rip off.

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RJ - 14 d 19 h ago


I have a 2012 Honda Pilot Touring edition that clearly has a manufacturing defect with the Pearl White paint that is peeling off in large sections. We are being told by a local dealership that corporate is refusing to cover the defect for the 2012s, as the recall only goes to 2011. I'm looking for others who are being told the same thing.

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Anonymous - 17 d 5 h ago


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Anonymous - 17 d 5 h ago


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Jeff - 17 d 7 h ago


I own a 2011 Pilot with 73,000 miles on it. Love it more than any vehicle I've owned. Like the way it looks and performs.

By now I would have traded it in and gotten a newer Pilot. But I gotta tell you , the new Pilots look like everyone else's mini-van. Not the look I would buy.

I've heard similar comments from several Pilot owners I know.

The look I'm after is more like Kia Telluride or VW Atlas.

You had a winning style and look. What brain trust created the new styling?

Sorry to have to leave Honda.

Jeffrey Davis

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VIAA - 18 d 19 h ago


I have a oddisey elite and is my second car the i buy from honda i never had any problems before untill this time they find me the wors financial service ever i miss a payment and they take my car after that they make me make a full payment in order to get my car back i was trying to get help from anybody at the honda company and they tell me they cant do nothing about it after that they never tell me why they over charge me whit so much interest rates at was the worts experience ever to see that honda doesnt care about the costumers DO NOT BUY ANY CAR FROM HONDA EVER

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Anonymous - 26 d 5 h ago


Never buy Honda ever again.

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Anonymous - 19 d 20 h ago


I don't know why. I had a 1997 Honda accord and when I sold it the odometer had 310,000 miles on it and never had one problem with the engine or drain train.

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Tree S - 178 d 3 h ago


I have bought Honda's my whole life and I am so furious to find out that my car's ac compressor is cracked after only having the car for 2 years. Purchased brand new in 2017 this SHOULD NOT be the case. Then to find out for my specific car they are on a nationwide back order, how is this not a recall if CLEARLY it's happening to many!!! Then to find out my warranty is up and I have to pay for it!! I asked how this could have happened they tell me usually in accidents, my car has NEVER been in an accident!! I contacted Honda through email asking for GM's name and email and nothing!! I honestly feel as if after this car experience I will never buy another Honda again.

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nonymous - 177 d 7 h ago


Tree S,

check this site to see if there is a recall.

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You Friendly Neighborhood Honda Guy - 165 d ago


You clearly do not know what a recall is. Please do some research on recalls. I agree your concern should be a warranty extension but NOT a recall. People feel like the word "Recall" is a safe word. Just cause you don't feel the need to pay for something doesn't make it a recall.

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Nikky - 35 d 12 h ago

Hi I purchased a Honda Civic SI in October 2019. The problem I am having with it, is that the new smell is really bothering me. Some days more then others. If I turn the heat on or defrost it smells and off gasses the rest of the day. I get headaches and my throat will start closing up. I can't stand chemicals. Also I has breaking out on my back from the seats. Then a few days later I noticed a bump on my back on my L4 right on the bone, its sticking out on my lower back. I noticed that the seats hug me and don't have much padding in them. They use toxic materials too. I called dealer where I bought it and asked for them to upholster them. Dealer told me no way. Please can anyone give me advice as what I can do to handle this challange.

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Anonymous - 151 d 4 h ago

I have the same problem.

My local dealership is giving me

No answers NO AIR love in

90 degrees

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Anonymous - 150 d ago

Thank you, after reading your and others reviews it seems that Honda does not stand by their products. We will no longer consider honda for our automobile purchase.

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Anon. - 112 d 13 h ago


I have the same problem, now honda is saying there is a recall of sorts, the condenser is covered for 10 years,regardless of how many miles u have, but not compressor. But when u bring car in after them checking it out , they could easily say sorry , its not the part thats covered.

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Jon - 36 d 14 h ago

Honda please get rid of the push button transmission nobody likes it at all. It is the reason I will not buy a Passport.

I own a CRV and Accord and will wait for a real gear shifter to purchase the Passport.

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Jennifer - 37 d 2 h ago


I think Honda. Should make the first flying vehicle. .. ..

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Anonymous - 40 d 3 h ago

Honda Motor Company is marketing cars with a known, pre-existing defect and raking in millions of dollars to the dealerships' service departments. Honda - like some other car manufactures - have switched the insulation used on their wiring systems to a soy based product. Rodents are especially attracted to the insulation. Our car is less than a year old and between our out-of-pocket and insurance claims so far this has cost $5,000 on four service calls. We have no hope that this is the end of it. I am heartbroken about this. I want out of my lease and nobody at Honda Lancaster is in the least interesting is helping me with this. I feel not only is Honda Inc responsible but the dealerships are equally so. They both know of the existing defect. I think it is unconscionable for then to continue using the material in the manufacture of their cars as it is for the dealership to continue to sell their cars with this known defect. One or the other - or both - need/s to step up to the plate of assume responsibility for their product.

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Rich - 48 d 1 h ago


Just an FYI.. your commercials are terrible. The person in charge of marketing for the holidays, and the rest of the year should not have a job making commercials to market your automobiles.

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Anonymous - 50 d 11 h ago

Hello sir this is my request from in vashi Navi Mumbai honda service center they are not give the proper service to our client. Sorry to tell you but these all only earings money not more so I will request you plz take a action in vashi navi Mumbai service service

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Anonymous - 52 d 19 s ago

I don't know if corporate is aware of this, but the new CRV commercial depicting a woman whose husband is kidnapped, and she's told that they'll only let him go if she gives them her CRV and she asks how long they'll give her to think about it, is a DIRECT RIPOFF of the film, "Willie Wonka and the Chocolate Factory."

Ripping off a movie scene is hardly a ringing endorsement for the company's products.

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Jim HARRIS/ Ginger Harris Johnson - 58 d 6 h ago


This is my sister's van. She just posted this on Facebook and thought I would pass it on to y'all. She is a single mother of three. My Honda Odyssey is the best van I've ever had!! She just hit 300,000 miles and still going strong! Praying for at least a couple hundred thousand moredon't know where I'd be without her... BEST INVESTMENT EVER! Thank you Honda!

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