I purchased 3 items from Houzz amounting to $99.76, shipping was FREE, tax $8.33 for a total of $108.09. On my credit card I was charged $131.04. There shouldn't be such a big discrepancy especially since they verified the amount when the order was submitted. When you try to contact them by email you constantly get error messages so the email wont go through. This isnt right and not good business practices. Be fair, if an item is on sale, give the sale price. If shipping is free, dont charge for shipping.