I can't believe the horrible customer service that I have received from many levels of Hulu reps, including the so "Resolution Specialist" department that accepts the internal error of double billing. They say that they have not been able to credit my account and have no plans to do so. In fact, they tell me to call my bank which is useless since I can't provide them with a transaction id proving the "so called" pending credit. I've been passed around, when I ask for a "supervisor" somehow they reroute me as a new call.
SHAME ON YOU HULU!!!!!
Amazing how there is no Supervisors or good customer service reps any longer. I had commited to a cancelation awhile back(months ago) that acct never got cancelled and have been paying both accts according to the rep. How convienent? My call in was regarding activating my Plenti card. God as my witness, my call lasted over 30 mins and rep who insisted on avoiding answering my questions and unable to transfer me to a Supvisor. Nothing got accomplished, i asked the rep for a call back from Supv.and yet have received one. This company makes it worth paying extra for Comcast and the features they have.
YOU'RE A CUSTOMER WITH NO PATIENCE
I am on hold for 30 minutes to just ask questions about the service. This is not the way to treat customers, new or existing. I am afraid now to try the service.
HULU now sucks....how can you go from free hulu to you must pay for hulu plus.....???? really?
EVERYONE HAS TO PAY THEIR BILLS
HULU IS GREAT! THE QUALITY OF THE VIDEO IS BETTER THAN ALOT OF ONLINE STREAMING OUT THERE...I GIVE IT 5 STARS
I would like to say for the most part hulu is amazing but hulu please tell me why on earth do you have random dubbed episodes of naruto shippuden it is very extremely irritating to the point I almost canceled my subscription please just help me to understand why ? At least netflix has all the original dubbed!!
Horrible customer service. A joke.
I am a senior and can barely afford the internet let alone cable and all the subscriptions to everything. I wish Hulu and other entities would realize everyone isn't rich. I enjoy watching the old tv shows when there is nothing on regular tv or after a difficult day to relax. I wish they would at least let us watch the old shows for free.
@hulu will @HuluPlus be picking up CW's "Arrow" that premieres in October? Thanks...
@HuluPlus @hulu why is futurama not available on Hulu?
RT @FKoN: .@Hulu @huluplus Please stop showing me Romney advertisements during the shows I watch. They are making me angry enough to cancel my service
@QuickBrownFoxes @hulu @huluplus Don't threaten, call them and deactivate your account until after the election.
RT @QuickBrownFoxes: .@Hulu @huluplus Please stop showing me Romney advertisements during the shows I watch. They are making me angry enough to cancel my service
.@Hulu @huluplus Please stop showing me Romney advertisements during the shows I watch. They are making me angry enough to cancel my service
@GourmetDad @huluplus @hulu EXACTLY! I can easily wait a week or so for new content to become available but the multi device sold me!
@amanda___c @HuluPlus @Hulu I cancelled mine. I subscribed to be on multiple devices, not to be stuck on the computer.
Anyone else about to cancel their @HuluPlus account? Most shows are now 'web only' but I watch @Hulu primarily on my Internet tv box & phone