Good evening Hyundai. How can I submit my idea for your SUVs?
I have been waiting 3months now for refund. What's taking so long?
I want to compliment the consistent outstanding customer service I always receive from Gary Ohnesorgen at Norm Reeves Hyundai in Cerritos, CA. He is very knowledgeable, professional and personable. Unfortunately our repair bill was over $4,000 (ouch) but Gary was very kind and explained in detail what was done. Car drives great! Gary is truly an asset to the Hyundai organization!.
Worst finance company to deal with. I sent them a check for $4600 it was cashed by them July 27 and they claim to have no Record of my check. I've faxed them and emailed them a copy. Every time I call I get transferred from one international rep to another and everyone claims they just cant find it and give it more time.
My daughter, Jenn Noto, brought her car into your service department due to a broken window regulator and after their inspection other issues were found, which we were thankful they were found. One of the issues was that she needed 2 front tires. I was notified at approximately 1230 on 9/3/2020 about the tires, among other repairs, and your tech, Max Crouthers, was given the OK to do repairs. About an hour later, we received a text "YOUR CAR WILL BE READY TODAY" . Exactly how text was received. Great! I go to pick it up after work, approximately 530, your car is not ready. Here is where my complaint starts...I was told the tires were not in stock, we could bring it back or leave it till next week. A Hyundai dealer does not have Hyundai tires in stock? Ok...could be true. The young lady gave me the total which was about $250 MORE than the original total and yes the original total included ALL of the repairs.. we opted to take the car home and bring it back on 9/9 for the tires.
Here we are on Wednesday 9/9. Jenn brings in the car at her appointment 10:45. She was told it would take about 2 hours. Leaves the car and says I'm going to go to the store and be right back. Comes back and waits...and waits. After 3 hours asks about her car and they reply," oh, we'll go ahead and start it. We don't work on the car if you're not here. Then why do you make appointments! So a 2 hour quoted time to put on 2 front tires took over 4! And then to add insult to injury, she was charged labor AGAIN when I was told Friday that this was the total. No one said you may pay for labor again. No one said you need to be present for us to work on your car. To be honest, I'm not even sure they were new tires. A new tire does does not get that dirty by parking it. We are feeling totally taken advantage of!
Well i have had a 2016 Hyundai tucson 2.0 awd for little over 2 1/2 years now now the other day my motor locked up now the oil changes have been done ever 3 k I use good synthetic products and good filters as well now with that said I have read that this is not uncommon which is sad to hear now i am out of warranty 5 year's 60 k how can this happen now i am a mechanic their was no old on the stick ya i know bad right but the car was 2000 miles in the oil change it still had another 1000 miles left on it how can a 2016 Hyundai tucson burn throw up 4.2 quarts of oil in 2000 miles after I get the car fixed I'll tell you all this I will never get another Hyundai again I have had many cars in my past and not a one have I ever locked up a motor to me this is poor quality and if anyone asks me hey what car should I get first thing i will say don't buy a Hyundai ever
HYUNDAI MOTOR FINANCE and HYUNDAI CAPITAL AMERICA ARE A SCAM - Inaccurate reporting to my credit. I leased a Sonata 2016 Limited, prior to my lease it was an employees car and came to me with over 5000 miles on it, they buffed and waxed it before leasing to me so I would not see the scratches. Prior to end of lease, Hyundai sent an inspection by AIM to determine if any damage that need to be repaired prior to returning car. Inspection showed the scratches as $0.00 due, only the tires needed replacement and both keys returned, which I followed exactly according to the inspection report. I returned the vehicle on Dec 01 2019 following HMF instructions that nothing else is required of me only to wait for a bill for the disposition (return) fee. As of today Sep 09, 2020 almost a year later I still have not received a bill for any amount due. not via mail and not electronically. Now I find out through my credit report that all this time Hyandai has been reporting an amount due of $666 without informing me of any amount due. They even marked my credit as a charge off. I have never been late for a payment on my vehicle and I still await a proper bill for an amount due. I paid the $400 disposition fee today yet the remaining $266 is for a scratch that potentially happened in the dealership parking lot, they had a new inspection done 15 days after the car was returned, contradicting the 1st inspection report which I was told by HMF to follow, I was never told about this other inspection, and the charge is inaccurate, as well as the reporting to the credit bureaus. You must send the customer a bill showing amount due inorder for him to pay it. Besides the 266 which is for a scratch after the car was returned . I called HMF for help but was refused to transfer to a manager/Supervisor. This is unfair reporting and inaccurate information
I would like to share this moment. I have Sante Fe 2015 Hyundai. Now recently I found out two days ago recall which I did enter the VIN number did appear the vehicle explanation the recall. You know what they so rush without no inspector to check to be sure safe for the customer. I don't know either way safe or money on their hand. I have to go service due to automaker did make mistake who suppose to check on their job should be concern with customer first priority safe than their paycheck. I am going to watch how the automaker did their job without checking not necessary. Just shipping out. I have to spend the time future on service due to their errors
This is regarding Hyundai Finance. I've probably made 50 phone calls to be able to speak a real person 4 times. It was to request a lien release to send to me. This means literally 47 times I was asked to enter last 4 digits of my SS and DOB, only to be told by a machine the system was just too busy, that I should call back another time. It then just hung up on me. Another sad thing was for each option they asked you to enter, they again asked you for the 4 last digits of SS, and DOB. On the 3rd time I got to talk to a person, I asked her to send the lien release to my new address which I made sure she had it correctly. After waiting for 2 weeks without seeing the correspondence from Hyundai, I called and after the 5th attempt, I got to talk to a real person and learned the lien release was sent to my old address. I had again patiently gave her my new address. After a long back and forth, she told me the system was down, and I needed to call back to provide the same info again. I asked how a big company like Hyundai was not able to store my request somewhere to enter when the system was up again. Who would want to have to call 6 or 7 times, an each time have to enter SS and DOB 3 times to be able to speak to a person? She said she was sorry but there was nothing she could do. I was livid of course. I asked to speak to a supervisor, she said to put me on a brief hold. I was on hold for another 10 minutes the the phone went silent. With lot of good car options out there, I will never buy a Hyundai again.
I took my 2007 Hyundai Azera in for the ABS Relay recall just to have my ABS Module fail shortly after. No dash indicator lights notified me of any issues regarding my breaks. First I was told by hyundai that it would cost $4,000 to fix module, then they lowered it to $365. I was told since it was related to the relay recall I would get reimbursed. They denied my reimbursement. The funny thing is I had the same exact problem that they are recalling all these other vehicles for. So if anyone else has a hyundai azera and your abs module has failed please contact NHTS and let them know asap
An ad you are showing on youtube keeps interrupting my viewing. The ad is far too long and creates damage to your brand. When a long ad comes on, people have to take the time to skip it. That makes me want to avoid the products advertised in this way. Your company should reconsider the length of your ads and remember that if you are interrupting someone's entertainment with a long ad, you just became the problem. It's hurting your brand.
Horrible financing group that is damaging my credit because of your not applying my payments! I have paid my lease AHEAD- next payment not due until November 1st. You have already accepted my $ (I have proof via your payment portal), yet my account is delinquent. I have NEVER been delinquent in a payment - in fact ever since having cancer, I make a point to be ahead. I never want a health crisis to take away what I have worked so hard for.
I have called NUMEROUS times, sat on hold for over 1 1/2 hours on multiple occasion, asked to speak with a supervisor and been refused. How do you do this to people? I am not the only one. I am someone who pays their bills, AHEAD of time... I uphold my agreements and contracts... why can't you? I cannot even get any customer service assistance. PLEASE! DO WHAT IS RIGHT AND CORRECT THIS!!! Your company is at fault- and has admitted it due to 'we have a new computer system that is causing this'... well, it obviously didn't prevent you from accepting my hard earned money. Take my payments out of 'suspense' and apply them to my payments already.
Sorry to say sir, but i am very harrached due to my one year old i 20 era modal car which is purchased from samta motors Ambala city Haryana India ,his clutch cylender is not working last 10 days and regarding this i have aproached spark motor sangrur Punjab India but he says clutch cylender is not available now we can orderd but today i have contact with spark motor sangrur punjab he says your order is pending so now i m very very disappointed why should i purchased a hyundai car. So kindly solve my issue immediately.
SATNAM SINGH DISTRICT Sangrur ,Punjab ( INDIA )
I've send a complaint to your customer attention department based in Spain and when I trained to explain the problem, your attention customer Miss hung up the phone. It's a shame, I'm a customer who bought you a Tucson 4 years ago and now I rebuy another one again...I don't deserve to be treated like this.
Hyundai of Deland Fl best team of guy want to give a big thank you to Jim the service manager awesome guy so professional and kind and goes out of his way for customers also like to give a big thank you to Travis the Mechanic best all around man so professional and goes way out of his way to help I appreciate you man and Jim the concierge awesome attitude and on top of his stuff professional A+ the biggest friendly smile so pleasant to talk to Thank you guys so much I hope you all get recognition for all you do you all deserve it you guys make the good in the company I hope there are more just like you at every dealership thank you and God Bless Gold modded 2011 Sonata ..
All of these idiots in this comment section really do be thinking Hyundai reads these LMAO. If you have a complaint with a specific dealer, reach out to them or corporate, not on some fucking second-rate review site.
I just wanted you to know that I have a Hyundai Tuscon 2006. I'm sure that you get people who contact you all the time with complaints and problems. That is why I wanted to take the time out and let you know that I am getting ready to turn 62 and retire and of all the vehicles I've owned in my life the Hyundai has by far been the best. I have had absolutely no problems with it. I will probably have this vehicle until the day I pass and I couldn't be happier.
I have an ongoing case with Hyundai. I have never purchased a career from them prior to recently. I am divorced and have a restraining order again my ex husband for years. Not only i never disclose any information to them about my ex husband, this company emailed my ex husband information concerning my recent purchase and he forwarded me the email. Now he knows where I live. This company has violated my safety and right. This is also a breech of confidentiality. No one has been able to resolve this and explain how was this done. I am so upset with this company. You are the biggest disappointment.
I haven't been receiving my statements via post office for almost 4 months. This is not the post office's fault. I've called every month to your 'CUSTOMER SERVICE' Financial and they are of no hep to me. They were worse than dealing with recordings.
2017 SANTE FE SPORT AC CONKS OUT AFTER 2 HOUR RUN BROUGHT IT BACK TO THE DEALER 2 TIMES ,LEFT IT THERE FOR SEVERAL DAYS THE SECOND TIME DEALER CANNOT FIX IT THE AC IS FAULTY FROM THE BEGINNING BUT THEY WILL NOT OWN UP TO IT ,WILL NOT BUY ANOTHER HYUNDAI
We just bought a 2020 VENUE SEL,and the air bags,does not sense my wife in the passenger sideI've taken VEHICLE back to the DEALERSHIP,they tell me there's nothing that can be doneapparently air bag Sensor's can only read if passenger Weighs at least 100 lbs. That makes no sense,not all adults weigh 100lbs.i have called everyone i can think of and i get told the same thing,or directed to someone elseone person said it is a Liability the company.so i'm not sure what to do nowthere's no way my wife is going to sit in the back seat
Get our name off your junk mail. we no longer own a Hyundai so delete our name from your junk mail now. Arnold and/or Laura McDonough 43 Connell cir. Dothan al 36303. I have contacted you before on this issue.
I am totally dissatisfied with service at Kearny Mesa Hyundai. I made an appointment and they were 35 minutes late. The servuce guys couldn't get the cars waiting for service off the street to a parking location. They told me to see a certain service person who was no where to be found. They could not tell me what was under warranty and what wasn't BEFORE they did a diagnosis That was automatically $125.. What a scam. Why have a warranty with out decent customer service.
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I am Vera Lopez by name, I live in California, United State Of America, who
have been a scam victim to so many fake lenders online between May
last year till June this year but i thank my creator so much that he has
finally smiled on me by directing me to this new lender who put a smile on
my face this year 2020 and he did not scam me and also by not deceiving or
lying to me but however this lender whose name is Rev.James Guzman gave me 3%
loan which amount is $ 600,000 united states dollars after my agreement to
their company terms and conditions and one significant thing i love about
this loan company is that they are fast.
There was a recall on the 2015 Santa Fe Hyundai no one called us .A week ago our car could not start we took it Jenkins Hyundai of Ocala Fl then they told us there was a recall.We had to rent a car and told us they would reimbursed us ,trying to get our money and a lot of runaround.I would never buy a Hyundai again