Who do I have to talk to in order to get resolution to my issue?
I recently did a 6 month extension on my lease. Have been making payments the past 6 months and yet my car has been reposed!! Can someone please contact me at (hidden) to explain this to me.
I purchased a 2016 Hyundai Sonata 3 years ago and on September 23, while going on vacation the engine blew. I was 4 hours away from home. I had it towed to the nearest Hyundai dealership which was in Sacramento, CA. I had to walk from freeway to Rent a car place to get a vehicle to get me home. While it was in the shop for 9 months my husband went to pick it up and found that the stereo amplifier was stolen out of the truck. Amplifier was screwed down to speaker box. When my husband asked to speak to the manager they gave him the run around. We have called many times to speak to a manager with no success. This is besides being in a rental for all 9 months, missing work to go trade rental every 3-4 weeks and Hyundai refusing to pay for the rental at the end when they were the ones that made the deal with rental place not us. This has been by far the worst experience ever. Not being able to go out of town or state to visit family for the holidays, or not being able to go on vacation. The purpose of purchasing a newer car was so that we didn't have to go through this. Today July 22, 2019 was the last time I reached out to Hyundai again with no response. Come to find out my vehicle is a lemon.
I leased a 2019Hyundai Elantrq, value edition. I also paid for 3years of maintenance. I called for my first maintenance and there was no answer.
I called the sales department and after about rings someone answered and told me the dealership is closed for good.
Along with my car I bought 3 years of maimtenance and now have nowhere to use them.
One dealership said that he didn't know if he could honor them, the others I left voicemails d no one has returned my call. Either hel- me find a primedealer close to Quincy, MA or refund my money for the discounts. Why was such a great dealership closed? (rockland)
you have a horrible branch working for you in bloomfield nj that you should be ashamed to have your logo attached to. you may want to look into it. it has 15 consumer affair reports attached to it!
I really dont like the 2015 Elantras..
I am good with knowing i have a vehicle, but not so dependable.
Second flat tire in 3 years and its only 5.
Its not that, its because the stupid f"""
Who made this model thought it would be cool not to include a spare when we live in desert and no reception in parts of the area to call geico for towing. Not just that, right after i bought my 1st brand new car, the AC went out.
Not this time. Knock on wood. Hope at least that stay alive. I am mad at Hyundai not the dealership i bought it from.
So, thats that. Have to get a new car within 6 months. Trust me, i like Hyundai, but now a little more pis""".
Should have kept my sanata.
Back to Earnhardts soon and make sure i have someone to give full details before purchase.
Love Earnhardt's. All 5 of my cars came from there. I should win one. Lol.
Another day another dollar.
Trust me, i will purchase from Earnhardts always.
But who doesnt tell a new buyer that oh, but with your brand new car, good luck when you have a flat.
Not happy. Ac went out less than 2 years from purchase.
Have enough problems than this sh" in my way.
Your customer service regarding the replacement of engines in Santa Fe models is abysmal. the dealer has had my wife's car since April 17th, I've been calling your customer service line since May 10th to find out when a replacement engine will arrive, and can't get a call back from anyone.
There are two class action lawsuits beginning for these engine failures and three FB groups you can join/follow to get info form others in the same position. My 2012 Santa Fe engine failed and it too Hyundai EIGHT months to replace it. Their customer service is horrendous, they have no integrity and I am hoping to help other people find out about these pages and the law suits. You can email me at (hidden) if you are interested. Good luck! #Hyundaisucks
My car has been with a dealer in GA since August 2018...I still don't have my car back yet.
What type of vehicle? Is it due to engine failure? I am having to take my car in for an engine recall, and I have heard of customers having to leave their car with Hyundai for numerous months. Did they at least offer you a courtesy car?
***Check this out.
Yes I have a rental, and they've had my car since the end of may. And the guy at the Waukesha dealership told me to enjoy the rental. Never got a call yet
My husband's vehicle was there from October 2018- May 2019. We were told it would only take two weeks to replace the engine instead it turned in to an 8 month debacle. We were promised credits on our account for that entire timeframe the vehicle was at the dealership which has still yet to be placed on our account by the Consumer Affairs dept. Its been an absolute nightmare dealing with Hyundai. I will never buy another hyundai again!!
Do you have an address or phone number for Hyundai's legal office? I have tried every Hyundai headquarters (El Dorado Hills, Fountain Valley in CA) and have called customer service (which takes hours to refer to human being) -- and once I was transferred to "all Korean speaking office (??)" office. I have to hire a lawyer to get overpayment back and illegitimate fee charge.
This hide and seek behavior is unacceptable by foreign, large corporation.
Need more information on the law suit Terri Alba
I am very interested in any class action lawsuits against Hyundai! I purchased a 2011 Hyundai Sonata GLS in September 2018 and in May 2019 my vehicle had to be towed to a Hyundai dealership due to my engine completely dying, which caused other damage to the vehicle as well. My vehicle has been at the dealership for a month now and I was assigned a "case manager" from the corporate office to help me and I have never spoken to her. Missed 1 phone call from her, and I have called her and emailed her everyday for over 2 weeks and still know response! I am so angry with the whole situation! I had to get my own rental car, which is going to cost a ridiculous amount on return, and Hyundai needs to fully reimburse me for the cost as well as anything else that may have been damaged due to the engine failure!
Hi i havethe same with my car. How can i get into the class action lawsuit . Ty
OMG! They have had my Tucson for 2 months and an engine is coming on a slow boat from Korea. Thanks for telling me about this.
Omg, I almost got killed by a semi truck, when my 2014 Santa fe would not move. Just picked it up from the dealership and they tried to tell me nothing was wrong with my engine, when I drove home I was making a left when all of a sudden I had the gas pedal to the floor and the car wouldnt move, it was still on but wouldnt move it was creeping til I hit an incline in the road and I rolled and the semi just missed me
Interesting - I rented a Hyundai from enterprise and while leaving the lot found that the car wouldn't move - traffic was heavy but I was able to stop with just a foot of the car in the traffic lane. Later that day I was making a left turn and the same thing happened. A typical Las Vegas driver, doing 60 in a 45 zone, T-boned me.Of course, i got the ticket. Almost a year later I am still in pain with difficulty walking but have no recourse.
My daughter has an '92 Hyundai with three of the four door handles broken. I went to Henderson Hyundai for information And left absolutely furious - the parts guy wouldn't let me look st his parts layout and displayed a supercilious sneer during our conversation. We need a new car but it won't be a Hyundai.
My husband's vehicle was there from October 2018- May 2019. We were told it would only take two weeks to replace the engine instead it turned in to an 8 month debacle. We were promised credits on our account for that entire timeframe the vehicle was at the dealership which has still yet to be placed on our account by the Consumer Affairs dept. Its been an absolute nightmare dealing with Hyundai. I will never buy another hyundai again.
Check this out.
I am having the same problem Santa Fe sport 2017 now they are saying I need a new engine after four weeks ago they told me it was just a chip that was a recall I don't know what's going on with all the Santa Fe sport 2017 but I have been looking and a lot of them are being replaced engines good luck I'm on my flight to Diane
Thank you for your message. The same thing is happening to me. I am so bummed.